McDonald's in Pirna

One of the good McDonald's restaurants

Impudence...!!!! I only go to McDonald's to make my daughter happy. The only thing I like is the milkshake... And then that's exactly what isn't there... Rip off... It's expensive anyway and it's not even available Able to pack an order.. So angry... 😠 😡

The restaurant has improved compared to previous visits, the tables now appear clean and are cleaned much more frequently and the garbage collection containers are also emptied more frequently. The orders are now obviously processed more conscientiously, everything that was ordered is in the bag - at least most of the time.

Always clean. Always friendly. Burgers also prepared properly.

Delicious as always. Very clean.

Once again something was missing... Yes, it's my own fault because I didn't check everything when I picked it up, but with 2 menus and 2 apple turnovers it can't be too much to ask for everything to be there. So always make sure you have everything that was paid for or get annoyed like in my case.

It was like McDonald's, only the machine ordering was annoying.

It's just a McDonald's like any other...

Unfortunately our hot cocoas were cold and the breakfast burgers and wraps were cold as well. The cheese on it wasn't even melted and the patty was minimally warmed. Too bad.

A clean store with plenty of space for enough guests. By the way, toilets were very clean

Sometimes something is forgotten. Coffee comes in paper cups and only lukewarm. The food is no longer what it used to be. and also too expensive slowly

I have rarely seen a McDonald's as bad as the one in Pirna. The tiles in the restaurant are dirty, the toilets are dirty, the sink is full of dirt and hair, the wastebasket is full... I honestly thought about whether I should pick up my food or leave again...

Brown salad. Dirty bathroom. Sad staff.

When you order a burger it is always crooked and crooked so that you get completely dirty

Absolutely recommended! We came with 80 people (three school classes) and it went smoothly! Everyone was happy, all the employees pitched in and were super friendly! The cherry on the cake was that we had a birthday boy and we even got a candle for the donut and the whole McDonalds sang! Great experience! Thank you Ms. Schnitzele and team!

Well, what can I say. Something was missing again. In this MCD you MUST check your order. It's almost the exception that nothing is missing or wrong. I think it would make sense to better train employees to hand orders to customers after successful verification. Too bad. The food itself is completely fine.

I got some frozen yogurt ice cream with Oreo and chocolate sauce, instead of some ice cream with caramel sauce and vanilla ice cream 😔

Received wrong and incomplete food. Boxes for waste were full. Screen in the children's area several cracks on the touchpad.

All in all okay. Typical McDonald's

Unfortunately, entire burgers are often forgotten, even if you're the only one who waited 10 minutes in the McDrive. mcsunday, drinks and milkshakes are often only half full.. Stitch? Stress? In any case, neither is an excuse.

At weddings the staff is completely overwhelmed. Tables were dirty and sticky from previous guests. There was also a smell of Eckelhalter in the restaurant. Food was McDonald's as usual.

Once again the order on the mcdrive was not complete. (that's how you get money). I also discovered a dead insect in the fries… Ugh!!! We were definitely there for the last time!!!!

Count your nuggets. Bought a 9 in McDrive and discovered at home that there were only 7 (seven!) in it. mess. Children are snarky.

Good coffee, everything typical McD.

Solid McDonald's with small weaknesses 🍔​🍟​🥤​ The McDonald's on Dresdner Straße in Pirna delivers exactly what you expect from this fast food chain - nothing more and nothing less. The food was solid but not spectacular. Ordering at the terminal followed by table service worked smoothly and without any problems. Unfortunately the quality of the burgers left a lot to be desired. They had just a tiny dollop of sauce on them and the rolls were hard around the edges. The staff was friendly and helpful, and the cleanliness of the restaurant and toilets was fine. When we arrived the tables were being wiped down which left a positive impression. Conclusion: Overall, the McDonald's in Pirna offers a typical McDonald's experience. If you're looking for a quick and easy meal, you'll find it here. However, there is definitely room for improvement, especially when it comes to the quality of the burgers. This is my personal experience, other customers may have had different experiences. 🤷🏼‍♀️​

We went to McDonald's this evening around 6:50 p.m. As soon as we entered the branch, we noticed that there was a long line waiting for our orders. We were able to place our order at the machine and pay immediately. Due to the rush, we were prepared for a longer wait. However, the conditions we observed during our wait were extremely worrying. It appeared that each employee was assigned a specific task, but there was a distinct lack of support at the output. What was particularly noticeable was that behind the counter there was a kind of collecting basin for the finished burgers and other dishes, which was so full that the employee at the counter had to literally dig through the various orders to get the right products out. This led to further delays as the finished food had to be found before it could be put into the bags. Meanwhile, the drinks were piling up and were only slowly being served. A McFlurry, for example, stood around fully prepared for about 20 minutes before it was brought out to the table - it is questionable whether it had not already melted by then. Even a latte macchiato was hardly at the desired temperature because it also waited a long time to be served. The employee at the counter had great difficulty keeping up with the packing of the orders because she was not only responsible for packing, but also had to bring orders to the tables. Support from other stations seemed urgently needed, but this did not materialize. Another lady at the chip station preferred to continuously portion out her fries. What particularly bothered us was the cleanliness of the kitchen, which has been visible to guests since it was opened. The floor was covered in chips and salad and it seemed very greasy with staff slipping on the floor. We understand that a kitchen can be hectic, but this situation is not pleasant for guests to see. As we left the branch, we noticed that the cart for guests' trash was completely overfilled and a new place for trash had already been created on a neighboring table that resembled the Leaning Tower of Pisa. When we got home - after a drive of less than five minutes - we noticed that our burgers were no longer hot. This is extremely disappointing as we wanted to enjoy our meal at an acceptable temperature. Overall, our visit was unfortunately disappointing, as both the organization and the cleanliness left a lot to be desired. In particular, the lack of assistance at the counter caused significant delays, and the result was that our burgers were already cold with such a short drive home.

It wasn't busy and you didn't have to wait long

Food as always good. Unfortunately, placing an order via the “drive in” is difficult so the order is often taken incorrectly and has to be corrected at the checkout. Unfortunately, something is always missing from the order. This time all sauces were left out. It's just annoying and we won't stop anymore.

Not too big, but enough space. Great breakfast offering. Tables could perhaps be wiped down again. Otherwise everything was great. Nice team. We recommend the Big Morning Farmer.

You really need to do something about the flies flying around the shop.... It's totally unacceptable that someone can't enjoy their meal... Polite staff and fast....

Parking spaces are a bit scarce/few. But fast service and the burger and apple turnover are really hot 🔥. 😉

Pretty dirty! You can't take a straw for juice!

The McDonalds in Pirna is modern, large and offers a good selection of food and drinks. There is an indoor and outdoor play area for children. The parking lot is right in front of it and you can quickly get back on the highway.

Pirna used to be the McDonalds where you could actually eat. Unfortunately, the quality is getting worse and worse here too. Drinks are mixed up, dips are forgotten, and the burger has the bacon next to it. 2 mini pieces of pickled cucumber and the sauce becomes less and less. Since our number wasn't on the monitor, I had to ask and the food that had already been prepared was now almost cold. It's a shame because unfortunately it's not the first time this has happened.

best Mäkkes ever, Lost Place directly opposite.

I threw up on the highway shortly after eating! But it definitely wasn't because of the food, because it tasted exactly the way it always tastes...

Having a delicious breakfast again is something you just can't afford very often

The ambience and staff are great, but the fries leave a lot to be desired and various alarm tones from the kitchen were also quite annoying.

There's always something small if you're quickly hungry. A clogged toilet and no paper to dry your hands in the dispenser. What a shame.

The lady at the McDrive can't open her mouth, speaks very quietly, and doesn't speak at all when paying. At first I thought it was a machine that I was giving the money to. Order received incomplete despite requests from the employee. Unfortunately, we noticed too late that the toy from the two HappyMeals was missing. Once and never again McDonalds Pirna.

Unfortunately this is the third visit in a row. Only a little sauce on the citizen and the fries are dry/lie longer. Citizen is freshly prepared, but the ingredients are already cold. In other branches it works completely differently. A pity.

You have to look very carefully at what you ordered and compare it with the food that was delivered to you. Often something is missing or something is delivered incorrectly. This is the worst MC's I've been to so far...

No one cleans anything dirty. The food is dry and not tasty

Unfortunately, the side dish is always missing from the menu, which is annoying when you first unpack the food at home. In the Happy Meal there was a salad with bitter stalks and leaves that was unsuitable for children; the only edible thing was 3 slices of tomato. And there really wasn't much going on.

No straws, only for Shakes, and a lot of flies in the restaurant. Otherwise okay.

WOW! That was the best visit to McDonald's you could ever have! The staff is a dream! The lady at the counter was very helpful and communicative. That was the nicest encounter I've had in the last few months. My day is much better now! Thanks!

McDonalds has become so bad citizens taste like nothing and the fries are soft and disgusting!!!

My husband specially walked from the city center to MC's and got dinner for us. I had 1 Bic Mac in the menu and an extra Bic Mac when he got home. Then the shock came, everything was there except my 2 Bic Mac's and that was it not much going on. That really annoyed me

The BIG MAC Action was really good for 1 euro in the app.

You can forget the burgers, it has nothing to do with advertising or the description. Fraud on the customer

Cleaning me lousy. The tables were dirty, a mess under the tables. They have enough staff there to clean it up. The self-service desk has a small selection of languages, nowadays, I would expect there to be 5 languages ​​to choose from, like in the Czech Republic. The rest is more or less fine.

Once again we got the wrong food and the wrong drinks. Things were missing from the menu. Staff not available to talk. It's our problem and if we don't like it then we should go to another branch. Under all hell. You won't see us there anymore.

Okay by McDonald's standards. Friendly staff, clean. The citizens could be a little warmer.

Everything was clean, fast service and lovely, courteous staff and, as always, delicious

Very clean branch, friendly staff and fast service. Everything was unexpectedly good. But I was also there outside of peak hours.

Welcome to our MC Donald's. We have a very friendly and open staff when dealing with customers, especially children. Thank you for visiting our restaurant 🥰

Never eaten such crispy nuggets as here

McDonalds like all the others, which is ok.

It was quick at McDrive, but I found it primitive that the customers were used!

The restaurant is dirty. Food is cold. No tubes to drink.

Sometimes eternal waiting times.

The staff at the dive in are always super friendly and happy to join in on the fun

The toilets were dirty and broken, totally overcrowded and a long wait to order. The service and the quick preparation were positive

The atmosphere in the store seemed nice. The employees were already stressed at lunchtime, even though there wasn't much activity. The burgers were ok.

Absolutely unfriendly and unmotivated service. A feeling worse than in the office.

The food was not enjoyable. Fries were soft, flabby and warm, you can't say that. The Big Mägs had a maximum temperature of 40 degrees and that is already high. Somehow I once heard something about holding times that were long exceeded given the temperature. So conclusion: food was a waste. Spending money on something like that means I can throw it out the window next time.

Very clean branch and fast service. As soon as we ordered, the food came to the table. That's how it should be.

Unfortunately, McDonald's, and I mean all restaurants, has gotten worse and worse in recent years. The burgers and fries don't taste the same as they used to. Don't know what it is. The junior bags for the children with "Caprisonne" without added sugar and with a cardboard straw, as well as the "Quetschiemus" without added sugar, simply don't taste good to the children anymore either. That's why we've been going to the competition (BK) for a long time. Today, April 2, 2024, you could no longer order directly at the checkout, but only at the terminals, so there were long queues in front of it.

The food was very good, but the waiting times are relatively long if you pay cash at the checkout.

Macces. There are enough tables, most of which are clean, toilets, ordering machines and power connections in many places. Only the connection on foot or public transport is difficult

I understand green policy, but to refuse to give a straw for kids to drink their drinks, that is just plain stupid…

Something is always missing from the bag at the drive-thru. Today it was the fries!!!😡 For goodness sake... that happens so often there. They can't handle it there.

A mecca with pleasant service and very good food, e.g. McFlurry

Service very good, food is good.

Great McDonald's, nice staff, ordering via the app works great too

Ordered two McFlurry at the drive in today. We stood at the ordering column for ages. Unfortunately, we couldn't go to the front or back because there was a long line behind us and the cars in front of us weren't being processed. When we asked several times, we only received an annoyed “Wait a minute!”

We are used to Mc Dresden and Berlin. Pirna was a shock! First impression: cool at lunchtime only 1 customer in front of us. Final thought: never here again! Apart from one tanned employee, the faces of the employees, some of whom were wearing flip flops, were as dismal as the burgers were fart-dry. Even when the paper bags were handed over there was a funeral atmosphere. I received a dirty look for my nice “A smile from you would be nice. Thank you”.

Used MC Drive, someone was probably having a bad day. Otherwise always good

Delicious food but a bit expensive... It doesn't matter as long as it tastes good😄

Unfortunately, another product was forgotten in an order. 6€ for the bin.

Chicken nuggets and chilli cheese nuggets in a “20 chicken nuggets” apparently surprise pack. Hire new people every day so that every meal is a surprise

Dirty tables The return compartments are all overfull And if you ask at the counter, you will hardly be understood And before anyone says it was busy, no it wasn't

Hygiene is zero, employees don't wear gloves, which isn't necessarily mandatory, but you should be careful where you touch something with your hand when preparing food afterwards. I mean, you can look into the kitchen and watch the food being prepared. However, the food was nice and warm and not cold.

If anyone is wondering whether it is possible to spoil something as simple as French fries, let me tell you - you can. In this place we bought fries that were either from the morning or from who knows where. The fries were obviously burnt first, then they rested for a few hours and someone heated them for us, so we got 3 portions of burnt, soft fries 🤢 We didn't have time to go back there because normally I would have just given them back. They went into the garbage because they couldn't be eaten. Disgusting, I advise you to avoid it because it's a waste of money

It's the same everywhere, at least everything was fresh. Service friendly 👍

Everything fine. Only the drive in didn't work properly somehow. You should wait behind the window and the food will be brought out. This led to misunderstandings and a blockage with vehicles.

You can eat here every now and then.

We successfully absorbed this table saying with the service and were baptized in the water of the disabled toilet. Sport free, the rest was great 🥳🔆

Ordering was the only good thing about the visit. Among other things, I paid €16 for cold fries, cold and unfinished shrimp. My cola had more ice cubes in it than cola itself. All in all, it wasn't a culinary experience, but unfortunately there is probably no alternative here if you need something quick to eat.

I would like a delivery service that would be totally worth it. Copy the comment and annoy McDonald's Pirna with it. Greetings from copitz

Sehr klein, indoor Spielfläche nicht schön für kleine (2-3) Kinder.

Die Gutscheine könnten länger gehen bessere Service und die warte zeit viel zu lage

sehr nett, und sie verkaufen shisha tabak am mc drive 😃

Heute (9.12.23) war die dicke Frau am Schalter wieder sehr unfreundlich

typischer mc donalds mit teilweise unfreundlicher bedienung. lange wartezeiten zum bezahlen an der kasse weil kassierer keine lust haben.

Mc Donalds halt was soll man dazu sagen. Burgerking gibt es erst in Dresden also geht man in Pirna zu Mc Donalds wenn es mal schnell gehen soll. Ist halt Geschmackssache.

Kaltes Essen und falsches essen in Tüte waren aber schon wieder unterwegs und wollten nicht nochmal zurück

Ich war wie immer zufrieden. Fast Food ist Fast Food, und hier wird es recht gut gemacht. Gern wieder.

Wurde auch ohne Bestellung am Automaten bedient. Sozusagen Barrierefrei.

Ganz normaler McDonalds, ich verstehe die schlechten Bewertungen nicht das essen war halt typisch MC Donald da müssen die Leute kein 5 Sterne essen erwarten. Die Mitarbeiter waren ganz okay nicht unfreundlich aber auch nicht unbedingt freundlich. Die Inneneinrichtung war okay leider war es ein bisschen dreckig aber das ist okay.