McDonald's in Heide

everything was perfect. and i talked to this lovely manager called Bleona. She was the best

The food was as expected, friendly staff, some of the tables weren't wiped down, otherwise everything was good!

I had a wrap with honey mustard sauce. The salad was fresh, the sauce was slapped on it - but it tasted good - the chicken was hot, but this wrap was wrapped around it cold and tasted completely neutral, like cardboard. And no, I didn't forget to remove the packaging. It's a shame, but only buy it to throw away the wrap, no.

Definitely recommended. Some German restaurants can now follow MacDo's hygiene example. We are always satisfied with the food.

As a man, I feel sexually harassed at the drive inn. From the pushy service

Yes, I can recommend the staff to be very friendly

Even if we're not fans of fast food, sometimes there's no other way. At McDonalds again for years and for the first time in Heide. There were plenty of free parking spaces and the restaurant itself was also very clean (on a Monday evening after 9 p.m.). Ordering at the terminal was easy, but if you pay with a card and have to enter your PIN, it's very inconvenient and you have to bend down very low. The burgers were freshly prepared and everything happened very quickly. Nothing was missing either. The very friendly staff was also positive and the toilet was also very clean.

One of the dirtiest McDonalds I have ever seen and I know many!

Fast service, of course expensive if you want a complete meal but great as a snack

Cheeseburger, double cheeseburger and chicken burger all on the top half of average, nothing to complain about. The bench in the corner could use some renovation. Mobile ordering with table service no problems, even late in the evening. Nice staff. 5 stars for the McFlurry with chocolate sauce + Oreo, which was ungodly overfilled with those, so be it!

Without words,…. Ordered without bacon,….without bacon. It says so and now look at what you can find on it….

As is often the case, the fries were unfortunately cold. Got new ones immediately after I complained, but you could avoid that in the first place. And the music that plays is enough to make you run away🤣

Well, what can you say McDonald's is getting more and more expensive and the food is of course tasty but not filling. Employees are not that friendly but I can understand that. In the app there are almost only very expensive things, almost only menus and combined things. I would like more individual coupons

Unfortunately, despite the empty parking lot and empty restaurant at the drive-in, we waited forever and the staff didn't say hello at all. If you were lucky, you made eye contact! Unfortunately the burgers were “thrown” together and the fries were already a few minutes old... McDonald's is becoming less and less attractive

You wanted to order again after years and suddenly they no longer deliver to Hemmingstedt. 1-2 years ago it was still working. It's a shame, but then I'll just eat something healthy and homemade

The delivery service is terrible. Either something's missing, or they sometimes deliver something different than what was ordered. The best part was when they advertised a 20-35 minute delivery time, and they came after almost two hours. I'm fed up.

Disappointing McSundae way too small! See image I ordered McSundae today, but the portion was tiny! The cup wasn't nearly as full as I'm used to. A real disappointment for the price. The taste is no longer what it used to be, if you pay for almost empty cups you lose your desire. McDonald’s, you have to improve there! This is not how you get satisfied customers. (McDonald's Heath)

Wie in jeder Filiale ist es extrem dreckig! Ich selbst, meine schon die Toilette, aber da meine Tochter musste, auf in den Kampf. Der Fußboden dreckig und so klebrig, daß man mit Mühe da durchläuft. Toilette wie immer voll gesaut und nicht mal Toilettenpapier gab es, damit man überhaupt mal etwas wischen konnte. Tisch wie immer mit den Resten der Vorgänger belegt und beschmiert. Leute ändert mal was! Es geht um Lebensmittel und dem Verzehr, das kann nicht sein. Man muss schon viel Geld für Essen ausgeben, da kann man doch erwarten, daß dort mal eine Reinigungsfima oder Personal durchwischt oder guckt. Essen lauwarm, Personal aber freundlich.

McCafe is very good The ambience is standardized but inviting Would come here again

Bad service, long waiting time, we had to order twice because half of the first order was missing and then not even an apology was possible!!!

Everything went well, food was even hot, service good .Only four stars because of the Sunday only being held full.see pictures.

Good system catering. Good team always 5 stars here since the nineties.

Could see how the burger was being prepared

My impression from today. . . Collapsed while sitting down on a chair, the employees just looked stupid. . .And only received an apology from the social media manager and a promise of a menu for the next visit, The whole thing is a bit poor. .

Super friendly service, great atmosphere and the kids have fun.

Reliable, delicious, occasionally comforting

Classics are and will remain good

We ordered plant based nuggets and there was a sticker on it but the normal chicken nuggets were still inside. It's really great when you bite into it and then realize that it's meat because you can't tell from the breading, I don't mind if the wrong ones are given out that sucks, but then putting the plan sticker on it is really cheeky.

9 out of 10 orders are wrong or something is missing.

Breakfast delicious and completely McDo just for me...almost like at the Geissen's

The McDonald’s Restaurant in Heide impresses with its professionalism and quality. The atmosphere is pleasant, the rooms are clean and well maintained. The staff is friendly, courteous and works efficiently, even at peak times. Particularly positive is the quick preparation of the dishes, which are always fresh and attractively presented. The modern equipment, such as the self-service terminals, enables smooth and individual ordering. A successful overall experience – absolutely recommended.

I only got a chicken burger even though I bought an MC smart menu, it's a shame such a store

It was probably my last visit. Staff is rather unfriendly. The food is becoming less and less and the price is higher. The breakfast was carelessly thrown together and cost more than at a very good bakery.

It was very full and you would think that fresh food was being prepared all the time, but when the food came to the table, the fries were only lukewarm, one portion was missing and by the time the complaint was made, the nuggets that came with it were also only lukewarm .

The food was good but the entire dining area was a bit unclean. The food leftovers from the people in front of me were still stuck to the table. So I would recommend the drive in or takeaway

Of the many McDonald's branches I've visited in my life, it's certainly one of the best. Friendly service, warm, fresh food, tidy and clean - and the toilets clean too. There was nothing to complain about, we'll come back when we're nearby 😎👍

After thinking about it for a long time, I decided to write a review. On the weekends in the evening there are usually very unfriendly people working at the MCdrive who hand in the orders incomplete. The last few times something was always missing. Despite requests to change this, something is always forgotten. Too bad!

Recently I was totally disappointed by Burger King and now here too... You drive off yourself because delivery services are no longer offered. Okay, one thing if you don't have enough staff after a certain time. Not that much was ordered extra and with few extra requests. And yet something is forgotten. You set off again because this time you trusted that everything was there. There wasn't really a direct apology. The missing things and if not there would have been a riot, I ended up paying for them. But there was no compensation, it was probably too nice. Will never visit this restaurant again.

During my stay there was a predominantly female team, friendly, courteous, attentive, quick and clean, friendly and helpful interactions with each other despite the idiosyncratic espresso machine. I liked it a lot.

The MC rib has been depressingly under-sauced twice in a row and today there is a whopping 1 piece of onion on it. Finally do it again like before.

My children always personalize their burgers, but unfortunately mistakes are made all too often. This time it was positive, I also got the rest of the things new because I had to wait so long.

Unfortunately, ordering at the self-service counters doesn't always work. It wasn't very busy at that time, so I really don't think it's nice that all the tables weren't even wiped. There were leftovers everywhere, the collection points for the trays were already overfull. So inviting is different

Unfortunately, since work processes were changed, it seems that parts of the order are forgotten or mixed up with other orders every second time the item is picked up at Mc Drive. Be it toys from point redemptions that were forgotten to pack, 6 chicken nuggets that are missing when redeeming vouchers or, for example, 20 Chicken Mc Nuggets that are missing and BigMac + CurlyFries are missing. Just yesterday the Oreo-Coke-Zero can from the point redemption was forgotten to be given out. I now check that my order is complete every time I receive it, but I am still annoyed by the significant deterioration in service. The processes should be urgently checked. What I find striking is that these mistakes almost exclusively happen when there are more staff behind the counter.

After I worked on my girlfriend we arrived at the store at 12:52 am. However, the doors were already closed and now my kitchen has to cook something for me, thanks too

Ate Big Mac sauce tasted a bit strange, I didn't think anything of it, end of the story with watery diarrhea and low blood pressure with RTW to the hospital. Never again McDonald's.

The food is served almost cold. The employees seem slightly disoriented, the parking lot is the Wild West.

The breakfast is good but very dirty early in the morning almost all the tables were dirty

Even though it's not busy, it's not easy to find a clean table 🙄

The food thing is like a game of chance, strangely enough... Sometimes the Big Mac in the box looks like the one in the advertisement, so it's really unbeatable...but sometimes it just doesn't taste like much... At least the salad and everything is always fresh, sauces etc are all good.. The same thing with the Chicken Mc Nuggets... sometimes really tasty and crunchy but sometimes really floppy? The staff is always friendly and sometimes funny... Nothing is ever missing, the prices still go up...

Children's slide. Outdoor seating

The new M Burger is very tasty.

All in all, as usual and delicious. There are deductions in the area of ​​cleanliness. We often come in the evenings where it feels like you can only fill half of the tables because they are all dirty and covered in grease. That's the only point that's a shame.

Also ganz ehrlich, die Mitarbeitern haben 2 chickenbürgers ein großen Pommes bei uns vergessen wir sind vorne gegangen und habens gesagt, der eine schmeißt den Pommes einfach so wo manche Pommes runtergefallen sind vor uns okk also sie sind unfreundlich muss ich ehrlich sagen. Man wird so komisch angeguckt wenn man dort denen sagt das sie was vergessen haben.(Nicht alle Mitarbeitern sind so aber)

Clean, friendly service and the food was hot. In contrast to Mc in Brunsbüttel.

Eat as usual. Staff unfriendly and orders were not carried out correctly. Toys were exchanged upon request with an unfriendly look.

Goes better. A lot will be forgotten.

Employees were very friendly and nice. No waiting times too long if you order at the terminal.

A McDonalds like any other. Not good and not bad

Where's my NY Style Cheesecake?

Well, the chicken nuggets aren't what they used to be either. Somehow McDonalds is already starting to pump them up with water.

Food and service good, again and again.

Had a bite to eat last night around 11 p.m. All the storage trolleys for tablets were completely overcrowded and dirty. Tables were dirty and there was paper piled up in the trash cans in the toilets. The branch manager (that's what the corpulent man looked like) didn't seem to be interested. Something else is inviting :-(

Probably the best McDonald's visit of our lives. The food was freshly prepared, served hot, with a smile and in record time.

So dirty. It was cleaned upon request, but it didn't do much good and the worker became rude and rude.

Food is hot and quick, but a lot of things were simply forgotten when we ordered and no apology! And then instead of chocolate shake there was vanilla!

I wanted to eat something there after the night shift. The drive-in closes at 1:00 a.m. I was standing in line at 12:56 a.m. behind another vehicle that was ordering. At 1:01 a.m. it was my turn and the employee informed me that the restaurant and the drive-in were closed. An outrage!

The skills of the staff are significantly limited! Every time, but really every time, parts of the order are forgotten. We mostly order take-out from the store and there is ALWAYS something missing from our orders. But even when ordering to eat in the store, you have to ensure that your order is complete The food itself is OK. The restaurant itself could be cleaned a little more often

I also got chicken without the app. Very nice staff.

I'm a very frugal person, but it's getting worse!! Four times there, and four times not everything we ordered was brought. Why doesn't it work anymore? It wasn't like that before! We were there again, unfortunately it's still not working. Burgers were missing again. Since the system was changed, it simply no longer works. Now there is only one star. Gladly more stars again if things go better. Apparently something has happened. We have now had good experiences several times. 4 stars

Just a McDonalds with good technical equipment and friendly staff. It's clean and tidy. What I like best is the McDonalds app, where you get coupons and save some money, and you also collect points that you can redeem later. I think the points system is designed fairly. I think ordering via the screens is great.

A McDonalds restaurant, like others. Service is nice and helpful. However, the cleanliness leaves a lot to be desired. Sure, it's a fast food shop, but when the same leftover food has been stuck to the walls and ceilings for weeks, it's noticeable!

Unfortunately it's no longer what it used to be, almost all the tables and chairs have leftover food on them, not to mention the toilets. Things were supposed to look different on a Sunday evening around 10 p.m., especially because there were hardly any customers there. Once upon a time: "A good and friendly McDonald's. The drive is only usually crowded during peak hours." Unfortunately I have to revise this review.

Very clean. Nice and helpful staff. Went very quickly. Gladly again.

A good alternative late in the evening in an emergency

Yesterday it was really dirty. You can understand when the shop is full, but with around 10 customers and 10 employees it's probably child's play. If we had eaten in the parking lot it would have been cleaner

I always have a hard time choosing. The illuminated boards move far too quickly to the next offer. Otherwise everything else is rather unspectacular. Only interesting for younger customers. We have also had it delivered. But you get such poor quality that you really lose your appetite. Even when I ordered again, nothing got better. Quite the opposite. They had forgotten my MC Flurry. It was delivered later, but not in the reusable cup paid for. So the supplier had to come again. What an indictment.

A shop like any other but with super nice staff 👏🏼

Typical McDonald's. Every branch is the same. Everything okay

Staff unfriendly and arrogant. And I completed a 5 km struggle to get my Playmobil out of my happy meal. After the strenuous 5 km walk back I unfortunately had to realize that they had ripped me off and simply didn't have any toys in my happy meal Kind regards, never again

I was there about 2 weeks ago. Unfortunately I had to wait 20 minutes for my order and as a small compensation I was offered a McFlurry. Nevertheless, it's not a problem because the staff were friendly despite all the stress and the restaurant was very clean despite it being close to closing time.

Very bad. There are real hairs in the MC Rib, if you look closer you'll see why. Anyone with longer hair does not wear a hairnet. Simply disgusting. Very bad, the health department would have to check whether this is all correct.

I don't like eating that kind of thing myself. The 5 stars come from my daughter. She loves food like almost every child. Anyway, keep it up...

We ordered from Drive and the woman was in such a hurry that we didn't even have time to think about what we wanted. Also a bit unfriendly. And the cheeseburger no longer tastes the way it should.

Stop at McDonald's, what can you say about that?

That was the last time I was here, which was a 1 hour wait, my son almost fell asleep. Then there was the overwhelmed staff. The nuggets were forgotten in the Happy Meal when I asked, yes they are in the Happy Meal. I probably thought I was ripping them off. I didn't have them Necessary especially not when my son Dan is still there Dan spent almost a fifty and Dan something went absolutely bad and last but not least the food was cold

War nicht Grad sauber Tisch wurde nach Aufforderung abgewischt. Essen war lauwarm und freundlich waren die auch Grad nicht

Very bad problem, sports fan Leon Sukowski should be ashamed. In addition, your great advertising face is a right-wing extremist member of the Junge Alternative. Embarrassing #NeverAgainIsNow

The loud beeping cannot be avoided. Everything else here is great, quick, friendly and clean (sometimes you just have to ask to wipe the table).

The faucet was broken and the board for the toilet was missing

Starting with the toilets, which are extremely dirty, the benches, chairs and tables are very dirty, the floor is extremely dirty and sticky and the staff just laughed at my complaint. Business in Heide can learn a lesson from the Danes. The staff is also friendlier there. Sincerely

For the first time at McDonald's in Heide because we needed a toilet quickly and also something for the stomach 🤔 So the team is 5x 👍🏻 and the new breakfasts are 😋🥰🤤 The only drawback is that the disinfection dispenser in the "middle" of the women's toilet would have to be replaced, the team accepted this information 😉

Whenever we need something quick or after a very long day at work, we often buy our food here. So far we have only had good experiences and the staff is always friendly and helpful. The restaurant itself is always very clean and there is a feel-good factor. Recommended to everyone.

Modern Mecces with table service. Toilets could be cleaner.

We ordered Plant Nuggets and got real ones!!!! No go! No apology, no compensation - thank you for that

Well, the customer service needs to be improved a bit

Some of the staff speak little to no German. Prices are way too high because I get 3 burgers from the competitor with the Krone. I only like it there to a limited extent... The inside of the branch is very inviting.

My chicken nugget was a har and wanted a new one but she said that was part of it!!!

McDonald's, what more is there to say than that? I LOVE IT!

The toilet paper holders are a disaster and a test of patience, the system should be thought through. Otherwise everything was “normal” as usual.

Burgers are cold and that's really wrong - it doesn't matter whether you get them in the car or at the checkout. Is no longer recommended. Service is not so good, people prefer to talk to each other, tables are not wiped and sometimes the feet are sticky. It's a real shame or I didn't get a replacement or my money back.