McDonald's in Amberg

What's the point of the whole modern terminal system if the issuing staff can't manage to push the numbers into the "READY FOR COLLECTION" monitor at the top? Just again: numbers are shouted in broken German, and then everyone wonders why nobody gets anything. Of course, because the person who ordered it was American. FINALLY TAKE CARE OF YOUR ORDER MONITORS, GOD.

Most of the time we eat cold...because there is too much going on...and the bags sit there forever until everything is there

By far the worst McDonald's I've ever been to. Completely overcrowded, everything dirty. The order terminals all only work sporadically. The employees are completely overwhelmed and the orders are only complete if you're lucky.

Nice, good coffee Slight language barrier. Eating took a very long time with the restaurant half full + empty drive

This McDonald's is the most disgusting I've ever been to. The food is often cold. Expensive prices and dirty tables aren't the only thing...

Unfortunately my chicken was cold and the fries should have been fresher.

McDonald's is already very well known. And basically you know what to expect. But what I've had to experience several times in Amberg is the last straw. I've been there three times in the evening on Fridays around 10 in the last 4-6 weeks :30 at the mc drive. The first time a nine nugget was missing and at home I was disillusioned that not everyone was full but €5.99 had disappeared. When Second time I should have known better. But the hunger was stronger after driving many hundreds of kilometers. First there was a language barrier with an employee of this company. After this hurdle was overcome. The EC card reader didn't work and I offered to come along to pay in cash. The overwhelmed employee nervously called a colleague and they both fiddled around and said try it now. It still didn't work and after 10 minutes my hard-earned cash was accepted (yay). When I finally got the food, I was completely annoyed I'm glad that I finally got away from it. At home there was the next "highlight". The cheeseburger was missing and who's surprised? This time there was another one that couldn't get enough at home. A few weeks later and I was out and about a lot again and went back there in the evening. Mentioned this in advance every time something is missing and it's annoying that you don't get what you ordered AND paid for. I asked you to pack everything in, even in times when you have to tighten your belt :-) No matter what, I looked nervously at home and was surprised to see that almost everything was in there this time. The only thing missing was the mayo, but we were able to cope with that. Conclusion: Maybe Burger King and their expired burgers and sauces as shown in Walraff on rtl deserve a second chance. At least you still get something to eat. A mouse in a burger is better than no burger at all :-)

It's always good when you don't have time. The food is usually better when you eat it locally because it is still really warm

Organization here is not so good when there are 2x table 13 and the order is brought to the wrong table

American dining made easy. Corresponds to what you would expect. Nice and courteous staff. Unfortunately, it gets overcrowded every now and then and the service suffers. But you should understand that. Simply order with the app, it's quicker and you get bonus points.

The atmosphere inside the restaurant on weekends is generally family-friendly. Parents and grandparents often come with their children and grandchildren to spend a good time with each other. There are some entertainment activities for children, such as games and gifts, provided with meals. Car parking is widely available.

The food might be quite good, but the last three times the food was always cold, even though we ate in the restaurant. Unfortunately, that's not so great.

Unfortunately, there are always incomplete deliveries in the drive in. Otherwise a Mc D., nothing special

If the employees weren't overwhelmed with a large order, the guests would also get their fries. 2 times reefs & 2 times normal fries were "forgotten". Veggi nuggets completely hard, as if they had been fried twice. Ordered food for just under 60 euros and only received food worth 40 euros. From now on, all orders will be checked before acceptance. Important question: Did the employees eat our fries themselves or give them to the next guest?

Food ok but extremely dirty every time... Not a clean table...

It's a normal McDonald's, but you just have to be lucky that you don't have to wait too long

Depending on the time of day, things go faster or slower here

After the renovation, the atmosphere is more pleasant and the staff seems friendlier. The offer is Macki standard.

Actually relaxed like any Mcs but the servants close too early even though it's 3 a.m. and they're already closed at 2 a.m

Something so dirty, even the employees walk by and don't care. Never again....

Although very busy it didn't take long for my order. Would recommend.

It's unbelievable how often you have to wait a long time for your order and it's still cold.

positive: easy to order at the counter, at the machine, via app. Even with special requests, the order is ready quickly and delivered to the place. Extra praise for the boss on Friday evening, August 16th, 2024, because he solved a small mishap of mine very quickly and in a very customer-friendly manner. neutral: ambience is McDonald's standard.

Unfortunately totally dirty. Tables are not cleaned or cleared away. Thousands of flies flying around, tables totally dirty and sticky. The food was warm, which was fine, but unfortunately there wasn't enough space for people. There's a huge queue outside at mc Drive so those who want to eat inside can't even drive past. Never go to these McDonalds again!!

The worst branch I know, food cold, a burger was missing and the employees are so lazy and slowly becoming a disaster. There is also no trace of employee hygiene. One star is still too many.

Open early on Sunday. Friendly staff

Restaurant is getting dirtier and dirtier. Tables are hardly cleaned and the floor just sticks. Food is ok. Staff (especially the older lady with a short haircut and glasses) is very unfriendly. Better treatment of customers and staff would be nice.

Always sticky and dirty even in the morning.

Everything was dirty and a bunch of flies in the restaurant. Food was okay and the quality was like that of any other McDonald's. The employees are nice and we didn't have to wait long for the food. Apart from the cleanliness, no other defects

This branch used to be the best I've known for over 20 years. For about a year the quality had dropped dramatically. There is no longer table service in the evenings and cards are no longer hung on the ordering terminals. The burgers are now carelessly slapped together, strangely enough you can taste it. The patties are sometimes cold or lukewarm with a bit of luck. We were always happy when we were out and about in Amberg; it was a must for us to rest at Mäkki and eat the delicious burgers. But as I said, that was once.

Terrible establishment!!!! The staff is simply inadequate! Wait for an order for at least half an hour!!! Avoid this place if possible.

Lattice potatoes were nice big pieces. But the Mc Rib wasn't cooked properly.

Every now and then I allow myself a menu

I haven't seen such a bad McDonald's in a long time Half of the order was missing when I ordered Hamburger TS, I thought I was crazy, it was swimming in ketchup once, never again Fries only half not recommended

It takes forever and has nothing to do with fast food

Was having breakfast. As usual, the food was good and the service was friendly and accommodating. Gladly again.

06. 2024 clean 👍🏻 Two orders Display defective.

Been there again for a long time Was very surprised in a positive sense. Very, very friendly staff Clean, tidy. Will definitely come back.

Eating the way it should be. If something goes wrong, the service is very helpful and always friendly! Unfortunately, it's often quite crowded and of course really loud. Therefore a star deduction.

Had a great reception here with my daughter, bride and groom, always w

The employees don't get anything done every time I order something there, it's usually not all in there. Man, I just wanted to eat my currly fries and there were normal fries in there and you know what, they were unsalted. Oh well, they don't even have the right sauces

You can't get anything done there

40 min wait for a wrap and a coffee… By the way, the wrap was cold when it went out.

I had a vanilla ice cream sundae with cherry sauce. The white stuff was watery and barely tasted like vanilla. I was disappointed. The tables and couch-like seating and also under the table were covered in cola.

great, gladly again. everything you want is there. Nobody wants to admit that they go to Maces but somehow everyone is always here.

The staff is very slow and doesn't pack all the products, it's very lazy, you lost a very good customer

Bereavement, scrambled eggs are awake. Will be replaced by its Terminator relative wrapei 😭

McDonald's is delicious and employees are friendly

It's just a McDonald's. Flair of a dental practice and staff motivation of a driving license office.

4/12/24, 9:30 p.m.: Ladies and Gentlemen It was a quiet night in Amberg, we were hungry and just wanted to get a snack. We decided to do the drive in. Here we were treated extremely rudely. We were so shocked that we couldn't even finish our order. Tears. Grief. Please consult your specialist (see time above). We are now driving to Burgerking to continue our order as we don't dare go through the drive-thru again. Greetings

Hello, I actually never write reviews, but this unpleasant experience on April 12th, 2024 at around 10 p.m. IN AMBERG would give me sleepless nights, so I'm sharing it with you to avoid such further incidents. I just wanted to get some ice cream at the drive-thru. Unfortunately, I was immediately yelled at just for saying hello and the waitress (woman) was already yelling at me to wait. How am I supposed to know if no one answers for 5 minutes? I just said hello. Then I explained my order to her CLEARLY and she yelled at me again because she didn't understand. When I got a little louder so she could finally hear it, she snapped at me. When paying, she behaved disrespectfully and yelled at me again to not talk so loudly because she already understood, even though she gave me the wrong order 3 times. I had to listen to her "lesson" for five minutes and couldn't get my food. I ask you to contact this woman and advise her to maintain better contact with customers. Thank you.

alles ist eigentlich toll doch die Mitarbeiter sind sehr unhöflich wurde angeschrien weil ich mein geld zusammen gefaltet hab weil ich nervös bin an der Kasse zustehen, die Mitarbeiter sollen froh sein das die überhaupt Geld bekommen!

Everything is super, the photographers are excellent, they will tell you everything, make you laugh and take great photos 👍👍👍

The food there is really great but unfortunately I met an old school friend there to whom I told him 156€. He pulled me into the toilet and threatened me with a butterfly knife. Since this butterfly was made of plastic, I broke it and gave him €10 so he could buy a new one. But he doesn't get the 156€ because he didn't want to give me any of his chips at school (Otto-Hahn-Gymnasium Karlsruhe), which really upsets me 😡.

Well organized store with friendly service staff. The menu order was complete, brought to the table and tasted good.

Fries are good when freshly made. I didn't have a good experience with burgers. Employees are often overwhelmed with complaints.

Coffer bar, food services, and lots of customers

This McDonald's is one of the worst I've ever been to. Starting with the staff. Almost all of the employees are unfriendly. There are a few exceptions. But not many. The waiting time for food is usually very long. Things have gotten better with the kiosks, but still bad. The food is usually not fresh (I notice especially the nuggets and fries). Often something is missing from the order or something is wrong (e.g. burger ordered without sauce but comes with sauce) Tables, floors etc are often dirty. This could be cleaned more often! I therefore give this McDonald’s the following rating: 2 out of 5 stars!

I got some lettuce root, you dogs The pole servants almost throw my motorcycle helmet off and the Indian professionals prefer to walk 2 laps around the restaurant instead of bringing me my food

It's a typical McDonald's but the staff is what makes the difference, awesome customer service.

Well, what can you say, box host. I don't think the price/performance ratio is justified. Way too expensive

And this is what it looks like in reality. Shame on you! There's no need to talk about the quality...but the worst thing is that I have to wait over 10 minutes, sometimes even 15, every time. Slow food but not good...

I had a Röstiburger, unfortunately it wasn't properly seared, not crispy, very soft and almost raw. The rest was as usual. However, I would also like to pass on a suggestion regarding the toilet facilities. The rather tall trash cans may need to be replaced or placed on the side of the toilet roll holder. Because when you sit, you have the 20 cm wide trash can hanging directly behind your back. If you want to turn away a little, you hang on the 15 cm wide toilet roll holder. The toilet is 70 cm wide... there isn't much space left to align yourself properly...

Unfortunately the cleanliness leaves a lot to be desired. Otherwise it's like any other Mc. Loud and hectic. Unfortunately, the order is rarely correct.

Die Sauberkeit lässt sehr zu wünschen übrig, es gibt oft keinen einzigen Tisch/Sitzgelegenheit der/die nicht verschmiert oder verschmutzt ist. Oft klebt Mayonnaise Tage lang an irgendwelchen Scheiben oder Tischen bis es mal geputzt wird. Der Boden glänzt förmlich von dem ganzen Frittieröl, das von der Küche aus im ganzen Restaurant mit den Schuhen verteilt wird. Hinzu kommen genervte Mitarbeiter

Schneller geliefert. Leckere Essen, der gute Fahrer.

Wartezeiten sind relativ lang für Drive In, aber noch OK. Die Mitarbeiter sind freundlicher als noch vor ein paar Monaten.

Der schlechteste Mc den ich kenne. Essen kalt und immer fehlt was oder es ist was falsches in der Tüte. McDrive ist da wie Glücksspiel. Dieses mal fehlen ein BigMc und ein Double Chili Cheese Burger. Und die Pommes waren nicht ganz durch. Zusammen mit den letzten Fehlern summiert sich das ganze schon auf ca. 50€ die wir zum Fenster rausgeworfen haben. Und das obwohl sich McDonalds eh schon bei jeder Bestellung to Go die Hände reibt weil Sie mehr Gewinn machen wegen der Steuer. (vor Ort 19%; toGo 7%) Ich weiß ma sollte die Tüten am McDrive kontrollieren, man will aber auch nicht im Weg stehen in der schmalen Gasse. Deshalb vertraut man dem Service. Doch hier wird das Vertrauen mit Füßen getreten. Und hinterher wenn man zu Hause auspackt braucht man sich auch nicht mehr beschweren. Dies würde nur zu Ausreden der Verantwortlichen führen. Deshalb mein Fazit: Dieser Mc sieht mich erst mal nicht mehr. Danke für den zuverlässigen Service, also für NICHTS.

Mc Donalds hat dazugelernt. Mittlerweile kann man mit der App das Essen an einen Tisch bestellen. Leider ist dies der einzige MC Donalds im Umkreis, so dass viele Jugendliche im Reastaurant sitzen.

Fuggerstraße 22, 92224 Amberg 🤷🤷🍾

Wir wollten kurz einen Kaffee trinken und waren sehr überrascht. Das Personal war nett und es war angenehm sauber.

Ok - ein normaler McDonald's . Aber es gibt eine CSS 350kW Schnelllade Station - für 2 Autos. Sehr gut!

Obwohl der Mecces sehr gut besucht war (eigentlich ist der Parkplatz in Amberg immer voll belegt 😅) ging es sehr schnell und das Chicken Nuggets Menü war schön heiß und frisch. Und die Toiletten waren auch ok.

Wenn man Kinder hat, dann landet man leider immer wieder in diesen FastFood-Restaurants. Für die Kleinen ist es immer ein Highlight. Leider ist das nicht so schön, wenn die Freundlichkeit mangelt. Wenn das Esse dann dazu nicht frisch ist und nur lauwarm, dann ist das besondere Erlebnis für die Kids nicht da. Schade, wenn die Reklamation auf taube Ohren stößt und man nix ändert.

Habe über die McDonalds App bestellt und bezahlt, funktioniert in Amberg perfekt. Wartezeit deutlich unter 10 Minuten.

Kriege immer Durchfall nachdem ich dort gegessen habe.

Dieser MacDonalds wird immer ekeliger. Schmutzig, versifft, völlig unfähiges Personal. Nicht in der Lage einen bestellten Artikel richtig auszugeben. Ein einfaches Eis drei mal falsch an den Tisch gebracht. Pommes Eiskalt. Diesem Besitzer gehört die Lizenz entzogen.

Absolutes drecksessen, Unfreundliche Verkäuferinnen schmeißen einen die Tüte beim MC Drive schon fast ins Auto, sagen nicht hallo oder tschüss oder danke, Edit: Nach einem Monat wieder hin, diesmal war ein langes Blondes Haar aufm Cheeseburger! Waa geht bei euch ab??? Ich musste direkt ins Auto kotzen

Waren gerade bei Mc Donalds und sehr nett hat zwar etwas gedauert aber ok wir haben mehr bestellt aber das macht garnichts wirklich sehr nett

Tolles und leckeres Essen das ziemlich billig ist (noch billiger mit der App) der Service ist sehr nett

Vergleichsweise ein echt sauberer Mc Donalds und die Mitarbeiter sind wirklich sehr freundlich.

Zuerst ewig gewartet, dann kalten Burger bekommen. Bäh

Sehr dreckig!!!, kein Tisch war gewischt und voll mit Ketchup.

Service war katastrophal. Musste 30 Minuten auf 2 Kaffee warten. Auch nach mehrmaliger Nachfrage hat sich nichts getan. Personal war unfreundlich und überfordert.

Immer ein Ziel bei Stadtrunden und Eismaschine geht erstaunlicherweise immer Hab mal mit einer Mitarbeiterin gestresst weil sie einen Freund beleidigt hat aber wurde glaube ich dann gekündigt ka hab die dann nie wieder da gesehen

Sehr voll, aber dafür relativ schneller Service und gutes Essen. Sicher keine kulinarische Offenbarung, aber hey es ist McDonalds und da erwartet man einfach "heiß und fettig"! Das war es auf jeden Fall 😊👍

The slowest McDonalds I've ever seen. But it's still McDonalds, besides they have a playground

Wird immer teuerer. Bei mc Drive Bestellung fehlt immer was.

Zum 5ten bestell ich da für 50€ sachen und diese unkompententen hunde vergessen jedes mal irgendwas drecks laden sucht euch neue mitarbeiter

Moderner mcdonalds. Der einzige Mitarbeiter der deutsch spricht ist hier der Manager so zumindest meine bisherige Erfahrung. Der Laden ist drauf ausgelegt mit Karte am terminal zu bezahlen und sich das essen liefern zu lassen. Das merkt man auch sehr stark beim Layout und dem Umgang mit Kunden. Sehr schade ist auch der Parkplatz. Man hätte hier eine Gelegenheit den tunern aus amberg und Umgebung einen tollen Spot zu geben wo sie essen trinken und abhängen können ohne jemanden zu nerven oder sonstiges einfach fern der Stadt und Polizei. Leider ist das Parkplatz layout schlecht und die hubbel eine verarsche für tiefer gelegte Autos. Mit der auto community zusammen arbeiten und man könnte hier eine tolle Atmosphäre schaffen ähnlich wie beim amerikanischen 7/11 franchise.

Sehr sauber er werden sofort die Tische gereinigt und freundliches Personal

.... noch nicht einmal eine (!) Serviette wurde mir eingepackt - wie unprofessionell kann man sein ?

Die haben einfach aufgelegt so eine Frechheit bitte geht da nie hin

Ich warte bei kaum Kunden seit 20 min auf meine Bestellung

Innen zu ab 22 Uhr. McDrive offen bis 2 Uhr nachts. Leider die ganze Straße zugeparkt mit Kunden.

Habe jetzt schon zwei mal plant based nuggets bestellt und "echtes" fleisch bekommen. Echt uncool; vor allem wenn man im mc drive war 👎 :(

Modernes McDonalds schon wie die meisten jetzt mit den bestellterminal ausgestattet. Modern und sauber.

Eine Sauerei. Wir haben heute fast eine HALBE STUNDE!!!!! auf unser Essen gewartet. Wir haben an der Theke bestellt und dort eine Tischnummer zugeteilt bekommen, haben uns einen der vielen freien Tische ausgesucht und gewartet! Nach gut 20 Minuten hab ich mich beschwert. Dann dauerte es nochmal gut 5 Minuten bis es endlich kam. Und dann waren die Burger auch noch eiskalt!!!! Und das war nicht das erste mal, dass es dort so gelaufen ist.

Bei Mc Donalds kann man echt nicht von "fast food " sprechen sondern eher von "slow food". Sowas von langsam. Kriegen wohl auch keine Mitarbeiter mehr. Keiner spricht fast mehr Deutsch, tja da kann man schon mal durcheinanderkommen, wenn die 217 aufgerufen wird und eigentlich möchte er 216 sagen.

Möchte einmal erleben, dass bei meiner Abholbestellung irgendwas stimmt. Entweder fehlt das Ketchup, oder es ist ein Milchshake drin statt ein Cola. Irgendwie hat da Keiner seinen Kopf beisammen. Denkt mal nach und konzentriert euch, es nervt wenn man dauernd andere Sachen bekommt als die, die man bestellt hat. Drinnen essen haben wir uns schon abgewöhnt, ich glaube das ist der dreckigste MC Donald den es gibt. Tische abwischen ist nicht und am Boden liegt Essen rum ohne Ende. Ich möchte nicht drüber nachdenken, wie es in der Küche zugeht. Essen dauert sehr lange auch wenn nichts los ist.