McDonald's in Plauen

10 minutes in the drive and then the window is closed if you want to complain.

Order 157 on August 14th thanks for waiting 30 minutes, the drinks had no ice and were warm, the milkshakes didn't deserve the name, they were warmer than the peach dumpling. I only received the nuggets upon request. Nobody was interested in my complaint on site. Demanding money for this nonsense borders on fraud.

Today, August 14th, 2024, I was at the MC after work. It was an experience...I placed my order at the drive-thru and, as always, paid at the next window. At the next window the employee accused me....I hadn't paid and I had to turn around and pay again. Only the shift manager could clarify the situation, but he also didn't apologize for his colleague's audacity and behavior. I also ordered mayonnaise with the fries, which was almost always missing. I would love to come back and look forward to the next visit. Thank you for the nice evening 👍

Dirty restaurant and food squashed together

Small, well-kept restaurant, friendly service. However, our ice cream had melted.

It's just McDonald's. The restaurant looks modern, but the ordering boards could be adapted accordingly. The back of the order board is too close to a wall so you feel "squeezed in".

I often eat here and every now and then mistakes happen with the orders, but they are quickly corrected Unfortunately, the burgers look like they were thrown in and then have to be rebuilt before you can even pick them up and eat them The surroundings and local area are always clean and the staff are always nice and friendly

Every cheap pizza place in Plauen handles large orders more accurately than this burger place. We have ordered here many times as a family of five. Something is always missing. Unfortunately, you cannot give out negative points. Today's order was missing the lattice potatoes and one burger even had a burger bun missing. This is called system catering. No trace of system or coordination. Just miserable!!!

Fast, reliable, fresh and inexpensive. Would be nice to have some more kids activities indoors, as the slides are not usable in bad weather. Tesla Supercharger in the parking lot.

Staff unfriendly and "Italians" are not served.

Poorly integrated Indian doesn't want to serve Italians

Unfriendly service, doesn't serve Italians without a car in the drive-thru

There are better conditions, next time somewhere else!!! The Italian in front of me wasn't served at all

Very unfriendly staff, not gender peaceful. No glass bottles in the restaurant. been locked out. No drive in possible without a car. Would give zero stars.

Great team: when you come off the motorway at 11:58 p.m. and are really pumped - and the golden M closes at 12:00 a.m. We were afraid that we wouldn't get anything more - but the team served us as normal. Excellent! Thank you

Friendliness and quick work make everything pleasant.

I wanted to ride my bike to MC Drive with a friend of mine because we are also vehicles, so to speak, and they angrily send us away. service is also bottomless

You should probably avoid eating there at breakfast time on a weekend or public holiday. 20 min waiting time for a wrap and 2x mini pancakes. While everyone who ordered after me had already received their stuff, I waited. Then, after ordering, I wanted to order two coffees directly from the Mc Donalds stand (after all, that was how Mc Donalds planned it) I was really looking forward to fresh coffee from the portafilter. Well, there was nothing. The employee who always scurried over to pick up croissant dishes, etc. to get the coffee pointed out to me that no more orders were being received there and that I should get the coffee either at the terminal or at the checkout. I specifically asked if I could get a coffee from the Mc Coffee stand because that was what I wanted. He said “yes of course” Well, what can I say coffee came promptly from around the corner at the drive-thru. So it was clear that the coffee came from the normal standard machine. The Mc Coffee only serves as decoration. This is a shame and so we don't have breakfast at McDonald's. Went to McDonald's for breakfast for the first time since the Mc Toasties were abolished. It was definitely the last time.

Super nice staff and always in a good mood. Toilets are clean and so are the tables throughout the restaurant. I can only recommend.

Whenever I was there, I was always very quick and efficient

Something is always missing, staff are overwhelmed and constantly understaffed. Complaints are only useful if they are written directly to Munich.

Ben is the best, and the food is pretty good too

Quick coffee with good strawberry slices. It's a shame, I was looking forward to cherry slices but no problem

Fast food is the exception for us. However, it's a nice change when traveling on vacation. This McDonald's is one of the best we have ever visited. Clean, despite being busy, friendly staff, the food is still hot when you get it, video games and a playground outside. And there is an MC Café there. The biggest attraction is certainly the converted tram, which can be used for children's birthday parties.

The burgers were absolutely poorly topped. The Big Tasty's bacon was next to the burger, the cheese was already halfway out of the package. The meat patty was also nowhere near the center of the burger. Unfortunately there wasn't a lot of sauce on it, so everything was too dry and sticky to properly fix the topping.

Unfortunately I only have to give it a thumbs down when it comes to service and customer friendliness. It's a shame! There was a service worker who insulted me during her working hours. And where I was about to order something. You should think twice when hiring!

I don't know if it's service or ambience, but the tables should be wiped down!

It was my first time there... as I was passing through... great quick processing... good service... because with small children it shouldn't take too long... food was good too... just too much ice cream in the cola ...if it's pretty cool outside... but otherwise ok. 👌

Please pay your workers more money.... I think with minimum wage it's no longer enough for them to add the sauces...

Food and coffee as usual. Unfortunately, the MC Café area is cordoned off by chairs and stools from 11 p.m., but only when the lady with the long red hair is there. The order terminals usually work quite reliably. Inside it is usually very clean.

It’s very tasty and cheap but there were no comfortable seats

Clean, nice staff and HOT food. Everything you could want from Mc

Absolutely not recommended, service is completely overwhelmed, every time something is missing from the "food" to take away, so you are forced to go hungry or have to drive 5km back. Got these “burgers” today. It couldn't be more loveless, it couldn't be more appetizing. But it's your own fault if you eat something. If you talk to employees about it, they shrug their shoulders.

The first time in a long time that we were at McDonalds - after some disappointments in other Mc's we were very positively surprised here. The food was freshly prepared, the drinks were sparkling and the service was friendly - it was generally clean

Lunch break. Ordering was very quick as there wasn't much going on. Yay. When you approach the area it seems very banal, abandoned and outdated. There was also a very strange smell outside the door.🤮 As I said, the meal itself came very quickly and was okay. McRip with extra sauce, very well-intentioned. The box felt full to the brim. Overall okay in the store itself. There was some dirt everywhere on the tables and seats. Maybe it could have been cleaned better. Especially when there isn't much going on, send an employee through more often. Conclusion: you can do it for your lunch break.

Went there yesterday and ordered a Big tasty bacon. Of course, what was missing? That's right, the bacon! But ok, it can happen, it's human. There was hardly anything going on in the store itself. Still, the tables and floor looked like a mess. None of the employees cared to clean up the mess even though the store was empty. The tray drop-off was full of rubbish, there was a pool of Sprite next to our table and we don't have to talk about the table surfaces, everything from the previous one was still stuck there.

Almost no table was wiped down and the restaurant had almost no guests.

The last few times the tables were clean. The table service worked without any problems. It's always cold in the gaming area.

Just like an MC should be. Everything OK.

Been here twice in one week. Bic Mac and Royale cheese carelessly put together. Fries not hot. Waiting time ok

Man kann es Mal wieder essen Qualität ist recht gut geworden nicht wie früher

Ich bestelle 2 Mal zum Mitnehmen und 2 Mal waren keine Kartoffeln dabei, und heute hat der Big Rösti eine gefehlt, schrecklich. Schauen Sie nach, was sie für Sie hineingelegt haben ... 🤔😡 Ich wollte auch hinzufügen, dass das Personal schläft! 5 Leute kochen, 4 packen und schlafen, 2 Leute warten 15 Minuten...eine Katastrophe...hey Chef, schau mal genauer hin!!!

Schnelle Bedienung Hat sehr gut geschmeckt Ich könnte es gern weiter geben und entfehlen

Die Burger 🍔, Pommes 🍟 und andere Speisen sind nicht schlecht. Man kann es essen. Aber das Preisleistungs Verhältnis passt nicht. Man bezahlt mehr Geld. Aber der Burger 🍔 ist kleiner. Das Ambiente ist sehr schön. Man kann drinnen und draußen sitzen. Der Service ist sehr gut. Die Bedingung ist freundlich und hilfsbereit. Es gibt einen Spielplatz und eine schön bemalten 🚋 wo Kinder ihren Geburtstag feiern können. Sehr schön.

Mit Coupons kann man hier noch snacken. Die Preise sind enorm in die Höhe geschnellt. Mein Milchshake war trotzdem wieder gut. Aber der Besuch wird weiter die absolute Ausnahme bleiben.

War schon mal besser Sehr überteuert

McDonald's mit mäßig schlauen Personal.

Das grafity an den Wänden ist sehr Geschmackssache mir Gefällt es nicht wirklich. Die Preise finde ich ein wenig zu hoch.

Der Schachtelwirt neben dem Tesla Supercharger - perfekt zum laden 🔋

Capuccino sehr gut. Das "Frühstück" ist eher nicht so...

Naja, ging so hab zum Mitnehmen bestellt. War zum Frühstück dort. Es hat ewig gedauert, mit fast Food hat es nix zutun gehabt. Hab fast 20 min gewartet. Für 3 Sachen. Gefühl war alles nach meiner Bestellung kam eher fertig. Obwohl nix los war. Schade, das kenne ich aus anderen MC viel besser. Es war ok

Ein typischer und guter und ordentlicher MC Donalds. Es gibt nichts auszusetzen. Alles so wie es sein soll. jederzeit sehr gern wieder!

Schnelle Bedienung, aber sehr voll.

Toll ist ein bisschen mehr los, dann fehlen Teile der Bestellung. Super wenn man es Zuhause merkt. Also am besten alles Kontrollieren. Bin Sauer.

Das Beste Frozen Joghurt..Mit 3fach Schokosauce. Noch nie war Eis so lecker. :)))))

مكان ممتاز للعائلة والافراد أيضا

Die Mitarbeiterinnen sprechen kaum verständliches Deutsch, verstehen es schlecht, sind kurz angebunden und unfreundlich.

Dreckig, fast jeder Tisch, nicht einladend

Ich bin Freund vom mc drive und wurde noch nie so freundlich empfangen war echt geil danke 😉

Gute und ordentlich geführte MC Donald's Filiale.

2 mal falsche Bestellung erhalten. Beide Male Ersatz bekommen. Das eine mal mit ner leichten Diskussion, das andere mal ohne. Trotzdem sind die Mitarbeiter sehr nett und freundlich. Da hat sich die letzten Jahre was getan, zum positiven. Wir kommen gern wieder her

Sehr gut besucht, überwiegend freundliche Bedienung

Ein McDonalds wie alle anderen auch. Servietten gibt's nur auf Nachfrage und Strohhalme gar nicht.

Teils unfreundliches Personal, Essen ist mal so mal so. Das Ambiente ist eigentlich ganz gut.

Bin ziemlich enttäuscht. Das Essen hat enorm an Qualität und Geschmack verloren. Essen wurde nicht frisch zubereitet sondern stand schon fertig da. Die Burger waren schlabberig in die Kartons geworfen, die Buletten komplett schwarz und trocken. Der Geschmack einfach nur unter aller kanone. Pommes einfach nur 🤢, da kalt und im alten Fett zubereitet. Die Cola hatte kein Eis drin und war komisch. Bedienung war unfreundlich… als Kunden hat mich McDonalds verloren. Burger King ist um Meilen besser.

2 Sterne fürs Essen liegt am eigenen Geschmack. Der Service ist immer gut drauf und immer ein Lächeln im Gesicht und der ein oder andere Mitarbeiter sogar ein witzigen Spruch auf den Lippen, 5 Sterne und das Ambiente ist von der Einrichtung her sehr angenehm, aber der drive in Bereich und außenbereich sind brutal in der prallen Sonne ☀

Leider keine Strohhalme mit dem vielen Eis lässt es sich schlecht trinken!!!!

Nicht meine 1. Wahl, aber meiner Enkelin hat es Spaß gemacht

Das Essen war sehr gut. Lediglich die Wartezeit war etwas lang, aber das Essen hat es wieder wett gemacht 😋.

Ab und zu darf man sich auch das gönnen...