McDonald's in Alfeld (Leine)

Table service is no longer noticed, employees react unfriendly and don't change anything. Has been the case for a long time. Employees often react insultingly. There is also little attention paid to the orders that you have actually ordered, and small orders are often not delivered until you talk to the employees about it.

Really bad food, no matter what you order in the drive-in you are put aside just so their service times can be better, it still takes a while. The only fast food restaurant in the area, otherwise it went bankrupt years ago.

I don't know the last time I ate fresh fries from them. They are almost ALWAYS flabby. There are no other fast food shops in Alfeld, which is the only reason why the shop is still running. My chicken burger patty was hard as a rock. Nuggets as well. Both fries were limp. Apple turnover was forgotten. It's completely normal and human when things go wrong... but not every single time. Employees are nice and ambience is ok. Food tastes old.

Unfortunately our food wasn't brought after 25 minutes Now it took a total of 40 minutes

Once again the most important thing about happy metal has been forgotten The Mario toy One burger wrong A burger is missing Everything cold

Unfortunately very much diminished. The table and floor were dirty, the serving trolley for the trays was extremely full so you didn't know where to put your tray. & the food was almost cold. Very unfortunate

Food was ok, the toilets looked terrible and the toilet seat was dirty. The tables aren't necessarily clean now...

Burgers are getting smaller and smaller, toppings are getting less and less, but prices are rising immeasurably... With these prices you can get a real meal in a restaurant

I've rarely seen such a bad McDonald's. There are fries and all sorts of things on the floor in the kitchen, ice cream is spilled onto the floor, the restaurant is almost empty and there are no table numbers on the machines. Hygiene is a foreign word here in the store, the employees sit outside, come in, don't wash their hands and prepare the food in their private clothes. This is just disgusting!

Fries raw and over salted Burger old and cold. Had food poisoning for 2 days.

Oh, I don't think the McDonslds is that good, I think the team could be friendlier to the customers and the food we ordered wasn't served warm enough, there must be more energy behind it. I've seen better branches there with quicker staff and friendlier ones

Always the same picture for years. Loading looks like shit. Last night was a personal highlight. At around 8:30 p.m. the shop was empty except for two tables. And yet the shop was dirty. Tables as well as the floor. Tray tray completely full. Unfortunately, we already know that. For the Happy Meal we ordered, among other things, we had to go to the front twice to get a complete order. After the second time you could see how this incompetent staff was still making fun of you. And if that's not enough for you personally, you go to the toilet. There seems to be more cleaning, sometimes less. In any case, the pubic hair in the urinal was plentiful. That's still not enough for you? Then we have the employee who wipes all surfaces with the same cloth. Or the employee who eats the fries with his fingers and then serves them without washing his hands.

Lobby, as always, not clean. And employees who have free time just go behind it with street things and help themselves. And take food and drink for themselves and their colleagues for free. Very professional here. And above all, unhygienic. But the main thing is that he could eat for his colleagues and drink and buy an ice cream. I was a shift manager myself at McDonald's and Burger King and that's a no go. But the shift manager just shook his hand and let him do it. Wednesday 10/23/24 at 8:55 p.m

We like to eat a burger and a McFlurry. But the ambience hasn't left a good impression on recent visits. Floors, tables and seats were never cleaned. The highlight of the last visit was the completely lined return area. The trays were already placed on surrounding tables and the floor. Too bad.

For years you have apparently only hired incompetent people. When you drive through the MC Drive, it is standard practice to first check whether everything is there. Now you not only have to check whether everything is in the bags (there is almost always something missing, even if it's just the sauces) no, now you apparently also have to unpack the burgers to check whether it's the right burger is in the paper. Man man man... seriously worst McDonald's ever. That's really just the case for you. Right to the point....!

Prima Mcces with the usual offer and the well-established service. My wish for a chai latte was also fulfilled when it turned into a latte macchiato with a dash of chai. Very clean store, by the way.

Store empty with taxi to the drive in... Order placed please wait Drove away at the gas station and picked up the rest for the party because I was hungry and ordered the same thing again Again please wait, Question, hadn't they already processed the order No matter again in the drive in At home, fries are still okay . I DIDN'T eat the new crispy chicken because I think they scratched it because of my complaint. In any case, he looked so slimy I froze it and am thinking of sending it to the health department Back for the first time in 3 years Never again Oh, respect, but when I criticize, as a customer I don't have to let Horst tell me I'm happy to continue driving . If Heinz and Horst and Edeltraud don't like German foreigners in the store???!?? All good, just hang a sign out Address died for me Continue to value business

Everything was a mess, 10 people messing around with the same menu, several people had the wrong sauces, the reusable cup was filled with Fanta instead of Cola. Nobody has a plan and the boss just stands there and watches. Many tables were dirty. Bah.

Parking lot almost empty and 2 cars in McDrive. Despite ordering and paying via the app, it takes 45 minutes until I have my food in my hand. That's way too long for fast food! It wasn't particularly tasty either...

Dirtiest McDonald's I've ever seen in Germany. When tipped off, a half-hearted attempt at "cleaning" was made - at least. Checking McNuggets were cold and hard. Fries lukewarm. Employee was not familiar with online ordering.

It was always a great shop but these days you can't eat there anymore, most of the employees are rude and they can't prepare the food properly

At certain hours it gets very crowded which leads to long waiting times. They do also sometimes forget some of your orders.

It's not fun anymore. Sometimes there are really long waiting times in the restaurant. High error rate. Terrible error rate when picking up, extremely annoying to find out at home that something is missing. Then products are constantly sold out - why doesn't the app know this and let you pay?

Waiting times are very, very long. Toilets stink, the food is never complete and some of it is already cold. Employees prefer to have private conversations instead of worrying about food. Very very unfortunate…

Ihre Arbeit gefällt mir und ich möchte gerne bei Ihnen ein Job machen ich würde mich sehr freuen wenn da ein Platz für mich gibt.

We wanted to quickly buy 2 milkshakes to take away. After waiting 15 minutes, we were then informed that the machine needed another 15 minutes until it was uploaded and unfortunately it was up. We then wanted our money back! Unfortunately that's not possible at McDonald's, I discussed with the guy that it wasn't my fault that you would have to give the customer his money back! I have now received vouchers with the same value, but I can only redeem them there in Alfeld, not even at another mc.

Waited 8 minutes in the drive in, that's not possible. I etch people kicked out.

Waited a long time for food, then the food came when we asked. Unfortunately the burgers were already cold and the fries weren't there - they said they would be brought to us. Unfortunately, this was forgotten only when we were almost finished, my wife went to ask again and she got the fries we ordered. We will go somewhere else next time. The music is also a bit disturbing because it is set too loud.

38 minutes in McDrive with a total of 3 cars at the ordering counter ("inside" there were another 2). And no, that wasn't an isolated incident. You should get this under control as quickly as possible.

The employee Mika is the best employee promotes the good one!

You have to wait over 20 minutes for your food and others are given priority and cold food

A restaurant depends on its service. What's the use of very good chefs if the service is no good. This restaurant also has slow shifts. But in this review, the entire team was very quick, reliable and very friendly. Please keep it up. You were great👍

simply not getting enough nuggets 😐

Everything is excellent, but a little speed is required. The taste, smell and cleanliness are all excellent

Unhygienic, very slow (hence the food was cold), chaotic, the staff was unfriendly and consistently overwhelmed.

Horrible, we had to wait for an hour, half of them were forgotten. Drinks were made first and stood in the hot air the whole time And the employees have nothing better to do than chat all the time Not even the fries were fully cooked yet In addition, a cap is worn in the kitchen and no one has a hair net The store has become really bad

The employees are just chatting nonsense, shuffling around at a slow pace, the season changes every now and then and they are also unfriendly.. Crazy 🤣 I don’t expect ANYTHING at McDonald’s, but god daaamn! 😅

Unfortunately, another dish was missing, but I now believe there is a strategy in that

There was no place to sit, the tables were full of used trays because the clearing carts were also full. There was work going on behind the counter, but at times a few employees just stood around and had private conversations. When a problem arose, one employee was exposed by another in front of the customer. It was noticeable that there was obviously no manager on site to instruct the employees organizationally.

Before I go there again, I prefer to drive 30 minutes to the Mc Donalds in Rühden on the A7. Despite the crowded store, the food is ready in about 20 minutes at the latest. Yesterday we had two Mc menus, a Happymeal and an extra citizen. Both the parking lot and the store were very educational and there was only one other order in front of us. We waited a whole 43 minutes for the order while three of the employees didn't do anything or even ate in the checkout area. When the order was finally ready, we checked whether everything was there and two fries were missing for the two Mc menus.

Always check your order straight away when driving, there is usually something missing, even if it's just what was served.

Clean which is very rare. Everything's great so far.

McDonald's is almost the same everywhere...you like it or not. I think it's pretty good every now and then. The food in Alfeld was good, hot, and as a special highlight we won great prizes, including a menu voucher, from the wheel of fortune campaign in front of the door. Unfortunately, there have to be deductions for a completely incompetent employee (unfortunately an increasing phenomenon, and not just at McD!). The seller spoke and understood the German language poorly. This is not acceptable in customer traffic. After all, since he turned a McRib menu order into an order of potato wedges and a cola (for 8.50) after apparently a lack of communication, the McRib was VERY accommodatingly given immediately and free of charge after the complaint. Lack of skilled workers with all due respect, I want to understand and be understood when ordering. Otherwise everything juicy, my kebabs.

The fact that there are better branches than the one in Alfeld is nothing new. But the waiting times at the McDrive - even when ordering - are now really so long compared to other branches that I'm finally avoiding the store. The reason for my visit is a lack of time - certainly not the "cheap" price or the "premium food". If it's also slow, I don't need it.

Everything was dirty, empty menus on the tables everywhere. The collectors are packed and no one is responsible. Disgusting.

Forgot another burger(ts). Unfortunately, I only noticed it at home.

The worst and dirtiest McDonald we have ever visited. The floor was completely filthy, there was food leftovers everywhere, rubbish no longer fit in the serving trolleys, the dirty trays had already been put on the dining tables, no one here was interested. Absolutely long waiting time for the food even though there were hardly any visitors...unbelievable. Never ever again

Bad just bad had to wait forever for an order not recommended unfortunately you can't give 0 stars

Far too long waiting times and overwhelmed employees.

25 minutes for 4 McFlurries and then 3 completely wrong. Without words.....

Unfortunately, fast food does not mean that the food is ready quickly. Here they say that you have to eat the food quickly, otherwise it will be ice cold! The seating was very dirty and was only cleaned upon request! This worked well. All the trash cans in front of the door were overflowing and the trash was already lying there because it had fallen out. One of two women's toilets was beyond disgusting! Not to be used!

There is trash everywhere on the tables. The garbage trucks for the trays were completely overfilled.

Very bad service and the burgers are mostly cold and sticky. Are there much better McDonald's branches?

Just wanted a burger and a coke after trying to order on the app to no avail. Then I have it on Terminal tried!! Nothing either !!constant problems at the checkout. No idea!! I wanted to order at the counter, they sent me back to the terminal....! Then I left without anything! The store was almost empty, but you still can't get anything without it .. Computer. I'm done with Mc Dumb. Then I'd rather have a kebab, I can get it without a stupid app!

McDonald's! It's a nice shop in itself, unfortunately nothing is really taken care of. The lights in the ceiling have been flickering for years and that really bothers me personally The ordering machines often don't work properly.

A full-blown McDonald's, plenty of seating, plenty of parking and it's clean too. From a culinary point of view, you shouldn't expect any surprises, it's still McDonald's, but it's always enough for a little hunger in between.

A McDonald's like almost everyone else, the food is... Sufficient, and it's reasonably comfortable

It feels like every time in the drive the order is incomplete. In the end, this is also called fraud in professional circles.

A few employees very disrespectful to the customers and make the whole meal without gloves very disgusting

I've been standing in MC Drive for 45 minutes now. And I still haven't received the order. Class MC Donalds Alfeld. Really good.

Good, but when you call no one answers, especially if you've forgotten your wallet

Normal McDoof. Sometimes like this; sometimes like that. And like everything else, it got pretty expensive.

Finally there is breakfast too. Something cleaner would be nicer.

Everything just like that, as you would expect McDonalds. The quick delivery of the food was commendable and it actually means “fresh from the oven”.

It's unbelievable that we buy our food there very often but today we received a catastrophic order. A portion of fries was missing and we paid for bacon 3 times and not one was on the burgers and as if that wasn't enough, the cheese was missing on the Royal Cheese hamburgers I'm really pissed off with both burgers

Very unfriendly staff. Card payment is not possible in the MC Drive (this is only available at the order terminal) so the app order had to be canceled and placed again (it took about 2 minutes). They immediately became unfriendly. I then pointed out that they could write it down further ahead and that I thought it would be cheeky to push like that. We were then told that we wouldn't get any more food.

It's sad how bad this place is. Food tastes incredibly bad and there was hair in my food

Great night shift staff. Update 5/25/24 at 7 p.m.......slowly, yawn, is there only one employee doing everything today? Wow, please hire more people.

The toilet was very clean. But I've had extremely bad experiences with this company in the past, which is why I no longer consume anything made in their kitchen.

I find it shocking how service has deteriorated here. Long wait at the drive-thru. Burger cold. Fries limp. And often something is missing. They won't see me again

Second review On May 11th, 2024 at around 8:15 p.m. Fries were lukewarm, as were the plant burgers. Plant nuggets were confused with chicken nuggets. In the future, we will save the receipt until the end and check everything again carefully. A real deterioration. 1 star. That was my first review Drive-Inn everything was great. Fast, friendly, good menu advice. This shift was great. 1 Nov 23 approx. 1 p.m. Full marks today.

Super unfriendly. You don't get everything you paid for either. Hygiene isn't particularly important here either. If possible, zero stars. You can really go to the competition there.

Unfortunately, my better half bought something here again. The last meal wasn't tasty or even good looking. This time McDreck gave it his all. Personally, I don't like the food anyway, but once it comes to the table... what should you do. :-( The burgers I had, sorry I don't know the names of the parts, were definitely on the floor at one point. Layered completely incorrectly, which was more like a kit than food. If you're going to let such incompetent people work there, then please At least those who can layer such a dirty burger. Even I know that the top layer (half of the bun with the curve) doesn't belong in the middle. There was a piece of this disgusting cardboard meat on top Another one was just as defaced and had to be corrected by hand in order to be at all similar to the lying images that were advertised. In short, my better half brought 4 of them, I forced one in, the second one tasted good after cleaning supplies. From then on I didn't eat anything and the rest went straight into the trash. In short, dysfunctional people obviously worked there and pressed the round building blocks into the triangular shape. Cleaning supplies belong somewhere else and not in the food. The store seems dirty enough, as we often read. Offering all of this at a hugely overpriced price is not only cheeky but simply a rip-off and fraud. Unfortunately not the first time, so far you have only been cheated on in the “normal” way with food that was missing or completely different from what was ordered. But that doesn't work anymore.

Unfortunately, all the tables were sticky and it was anything but clean, something you don't really find here

The children's area wasn't that clean. You could just clean it up. The toilet also left a lot to be desired...

McDonald's...were only in McDrive

Several times I saw employees coughing on the food in the background (not on purpose)

It always tastes delicious and fills you up too :D

Sometimes it's quick, sometimes it's slow. Unfortunately, the employees are getting slower and slower, so you sometimes have to wait up to 15 minutes for your food. Fast food is something different

Always delicious. Especially the ice cream :-))

A McDonald's restaurant like others but also as it should be. Tidy clean and friendly staff.

You order fresh from the machine. What you get is a cold burger. Pay full price for that? This is the worst in Germany with Rühden An Autodahn

Schmeckt einfach gut und ist immer frisch, Mitarbeiter sind immer nett. 👍 macht weiter so 👏

Moin, uns war nicht langweilig! Woher soll man wissen, dass ihr eure Öffnungszeiten nach 2 Jahren um 30 min. verändert habt?! Grüße aus HH

Katastrophe!!! Die Mitarbeiter schreien sich vor den Kunden an. Der Ton lässt sehr zu wünschen übrig! Für mich ein No Go!!! Unter so einer.Chefin möchte ich nicht Arbeiten wollen...!!

Zuerst das essen: Die Werbebilder versprechen einen großen, gut belegten Hamburger, der in der Realität sehr klein und lieblos belegt ist. Dabei ist es völlig egal, welchen Hamburger man bestellt. Es gibt nahezu alles in Kindergrösse für einen happigen Preis. Service: früher konnte man am Schalter bestellen und man wurde fix abgefertigt - bei Wartezeit konnte man sich setzen und das essen wird zum Platz gebracht. Heute wird man zum terminal verwiesen, muss dort die Bestellung machen und sich dann einen Sitzplatz suchen. Sobald die Nummer dran ist, kann man sich sein zeugs abholen. Den Abfall kann man dann nicht in den sammelbehälter stellen, weil dieser proppe voll ist. Ambiente: ist halt moderner geworden - ich fand es früher schöner...

Die Tische waren schmutzig und auf der Damentoilette war kein Papier.

So wie man sich MC Donalds halt vorstellt.

20 min warten auf ,,1 Bürger"! Der schlechteste McDonalds in der Umgebung! Selbst auf ansprechen, kam keine Reaktion. Als Trost kam nur zum Schluss, eine Entschuldigung, und das auch nur kurz und knapp.

Es ist sehr lecker und ich bin sehr zufrieden

Sehr lange Wartezeit, dass hat rein gar nichts mehr mit einem Schnellrestaurant zu tun. Essen kalt, Burger zermatscht im der Tüte.

Kaffee Latte lauwarm, zum Kaffee keine Milch, ein Suppenlöffel zum Umrühren, etc. Mc Donals in Alfeld NIE wieder. Gott sei Dank gibt es eine Filiale in Hildesheim. Die ist erstklassig.

Gerade bei MC Drive sehr nette Bestellannahme . Leider kein Strohhalm und keine Servierte in der Tüte

0,4l Coke bestellt, Cola deutlich unter dem Eichstrich des Bechers. Bei den absurden Getränkepreisen von McDonalds eine Frechheit!

Cheeseburger ohne Gurken bestellt und habe Cheeseburger ohne Ketchup bekommen. An einem anderen Tag stand ich 20 Minuten beim mcdrive bis es mir zu blöd wurde und ich weg gefahren bin. Ständig bekommt man Cola ohne Kohlensäure. Milchshakes gibt es gefühlt nur einmal im Jahr weil die Maschine kaputt ist. Dieser McDonalds ist wirklich einer der schlechtesten die ich kenne!

Wir haben den Kinder Geburtstag dort ausklingen lassen😋. Es war ein sehr guter Service. Haben sich sehr bemüht und den Raum schön vorbereitet. Essen kam schnell und warm.

Sauber aufgeräumt bin zufrieden

Hmm. Der Laden ist im Moment eher ein Griff ins Klo. Nur mässig engagiertes Personal, alles scheint ewig zu dauern und ich will auch nicht von jedem Hansel geduzt werden. Schon gar nicht, wenn der Kumpel nicht mal halb so alt ist, wie ich. Egal. Langsam und desinteressiert. Mehr kann ich dazu nicht sagen. Vielleicht habe ich auch schlechte Tage erwischt, aber von Kunde ist König ist das hier meilenweit entfernt. Und dann ist der Frass auch noch kalt. Dafür zu teuer. Schade. In Schulnoten war das heute höchstens ne 5. 🤬

Работающий персонал на кассе не доброжелателен,и не очень молодой!

Oft fehlt etwas, was sich auch bei vielen anderen Bewertungen hier widerspiegelt. Management scheint den Laden nicht im Griff zu haben.