McDonald's in Alfeld (Leine)

I'll probably avoid this branch in the future. You stand in line for 20 minutes at the McColl's drive-thru. If you point this out, they laugh at you and tell you that the store is full. However, it's completely incomprehensible that two employees are idling around in the parking lot and apparently can take a break when everything's full. And then they don't even offer a small apology if you have to wait another five minutes after ordering.

It used to be a pleasant McDonald's, but today it's an absolute disaster. The branch including the sanitary area is constantly dirty, tables are full of tablets, leftover food from previous guests is available for free as decoration. The staff often only speaks broken German. One of four order terminals has been broken for months. There were sometimes miserably long waiting times at the drive-in, only to hear again that the coffee machine or some other device wasn't "just" working. Nobody seems to care about reordering the goods either - muffins, donuts, apple turnovers, etc. are constantly sold out. In addition, cold food is often consumed. Unfortunately a no-go!

Drive Inn always has very long waiting times!!

Great restaurant. Very friendly staff. I always receive my order very quickly. Top👍👍👍

Oftmals das falsche verpackt, wenn man nicht direkt nachsteht. Meistens schnelle Abhilfe, aber auch mal unfreundliche Worte. Ohne Bon mit etwas Glück keine Information, was 60 Sekunden vorher passiert ist. Via App und Übersicht aus der e-Mail vom Bestellvorgang, kann man sich nicht verlassen. Das war früher deutlich besser.

Normal McDonalds as we know it all over the world. Nothing extraordinary. On my last visit, however, I found a scene of devastation that one could never imagine. It doesn't matter whether some customers don't care about the issue or there's a lot going on and the service is overloaded, but it even smelled and shouldn't look like that

I don't recommend it. The waiting time is very long and the person at the checkout constantly touches the monitor, the money and even uses their phone in between without washing their hands. Then she goes and prepares the burgers, touching all the ingredients with dirty hands. Disgusting.

Went to the Mc Donald Drive In in Alfeld again... definitely for the last time... long waiting times... ok... there was also a bit going on on Fridays shortly before 8 p.m.... BUT....25 minutes to drive in?? The food was cold and the taste was bland and not well done... and then the total order was missing again... what I paid for!! Unfortunately I didn't check the order right away... No matter... luckily there are better competitors...

It's sad when you order Cola Zero and they can't even tell you out of 5 drinks what Zero is. In other stores you can get the right cup.

The best fries I've ever had, really fresh, really tasty :)) I'm still dreaming about them today

I placed an order at McDrive yesterday. After a while of waiting, we received our food and noticed an item missing. When speaking to the employee, it turned out that the item was not recorded when the order was placed. Unfortunately, when I asked for this item - a portion of fries - to be ordered later and of course also to pay for it, the response was very unfriendly and negative. It quickly became apparent that the employee was not interested in solving the problem. It was more important for her to keep her rights. I was offered to park in the front parking lot and order a portion of French fries from the restaurant. Unfortunately only 1 star for this type of service.

Standard McDonald’s, unfortunately a little dirty from time to time

Normaler Mc Donald halt, nichts besonders. Gute Lage und flottes Personal.

McDonald's used to be better, the food was usually too full and the order wasn't placed properly. You also get your order very late even though there's nothing really going on.

Gero best man, does a great job his mc Flurrys are the best

I've been to many McDonald's branches and I've been here many times and every time something was missing from the order, cleanliness isn't very important here. Friendliness is zero...

In five visits, a burger that was ordered was missing twice and the wrong one on another occasion. After an initial complaint, clarification was promised immediately, and that was it again... For me the visit was the last.

Short and sweet: Trying to redeem COUPONS doesn't work. Amazing statement from McD management: Buy at the regular price or nothing. Watch out!

Food was missing, they didn't want to give out the missing food at first, when they got home it was the wrong one again, it's just laughably bad.

When you order takeaway there is always something missing when you order from McDrive. Of 6 cheeseburgers, only 4 were available. I would rather recommend Burger King in Northeim. You can give yourself a gift at the McDonalds in Alfeld. If you write an email, it won't even be answered! My review 6 years ago: Very slow, some orders not complete. Individual employees very unfriendly

Staff is friendly, but can't keep up with cleaning the restaurant. The trays couldn't be taken away, so customers simply left their stuff lying around. A system like in other countries (the customer separates their own waste) would have been helpful here.

Only three of four order terminals worked. The paper on ours was also empty. There wasn't much going on but the staff were completely overwhelmed and one lady was also very grumpy. Just ordered a few burgers and a milkshake. Unfortunately, it wasn't until we continued our journey that we realized that the strawberry milkshake we ordered was a vanilla milkshake. You should definitely check everything.

Normal branch with standardized offerings.

Went there earlier for breakfast, waited half an hour for the order even though no one was in the drive and there were only 4 other people in the restaurant who had already ordered. Arrived cold. But it's not the first time something like this has happened. Extra requests are almost always ignored. Toilets are almost always dirty or there is no toilet paper available. Unfriendly employees. In McDrive you often have to wait up to 15 minutes before you can place an order, even though there isn't much going on. You always have to puzzle burgers together yourself because everything is flying around in the burger box. A lot of things don't taste good either. Meat is often undercooked. Simply impossible.

Even though there's nothing going on, you always wait at least 20 minutes in the drive-thru, even if it's just a burger

Nice little branch of McDonald's that is relatively easy to find from the main street. Even though it is slightly hidden in the industrial area. The service was very friendly and I received my orders quickly. The cleanliness was also very good.

Table service is no longer noticed, employees react unfriendly and don't change anything. Has been the case for a long time. Employees often react insultingly. There is also little attention paid to the orders that you have actually ordered, and small orders are often not delivered until you talk to the employees about it.

Unfortunately our food wasn't brought after 25 minutes Now it took a total of 40 minutes

Really bad food, no matter what you order in the drive-in you are put aside just so their service times can be better, it still takes a while. The only fast food restaurant in the area, otherwise it went bankrupt years ago.

I don't know the last time I ate fresh fries from them. They are almost ALWAYS flabby. There are no other fast food shops in Alfeld, which is the only reason why the shop is still running. My chicken burger patty was hard as a rock. Nuggets as well. Both fries were limp. Apple turnover was forgotten. It's completely normal and human when things go wrong... but not every single time. Employees are nice and ambience is ok. Food tastes old.

Once again the most important thing about happy metal has been forgotten The Mario toy One burger wrong A burger is missing Everything cold

Unfortunately very much diminished. The table and floor were dirty, the serving trolley for the trays was extremely full so you didn't know where to put your tray. & the food was almost cold. Very unfortunate

Food was ok, the toilets looked terrible and the toilet seat was dirty. The tables aren't necessarily clean now...

Burgers are getting smaller and smaller, toppings are getting less and less, but prices are rising immeasurably... With these prices you can get a real meal in a restaurant

I've rarely seen such a bad McDonald's. There are fries and all sorts of things on the floor in the kitchen, ice cream is spilled onto the floor, the restaurant is almost empty and there are no table numbers on the machines. Hygiene is a foreign word here in the store, the employees sit outside, come in, don't wash their hands and prepare the food in their private clothes. This is just disgusting!

Fries raw and over salted Burger old and cold. Had food poisoning for 2 days.

Oh, I don't think the McDonslds is that good, I think the team could be friendlier to the customers and the food we ordered wasn't served warm enough, there must be more energy behind it. I've seen better branches there with quicker staff and friendlier ones

Essen klebt am Papier fest Bücher haben gefehlt auf Rückfrage würde von der Chefin mit „ist mir egal geantwortet“ kein Besuch wert

Always the same picture for years. Loading looks like shit. Last night was a personal highlight. At around 8:30 p.m. the shop was empty except for two tables. And yet the shop was dirty. Tables as well as the floor. Tray tray completely full. Unfortunately, we already know that. For the Happy Meal we ordered, among other things, we had to go to the front twice to get a complete order. After the second time you could see how this incompetent staff was still making fun of you. And if that's not enough for you personally, you go to the toilet. There seems to be more cleaning, sometimes less. In any case, the pubic hair in the urinal was plentiful. That's still not enough for you? Then we have the employee who wipes all surfaces with the same cloth. Or the employee who eats the fries with his fingers and then serves them without washing his hands.

Lobby, as always, not clean. And employees who have free time just go behind it with street things and help themselves. And take food and drink for themselves and their colleagues for free. Very professional here. And above all, unhygienic. But the main thing is that he could eat for his colleagues and drink and buy an ice cream. I was a shift manager myself at McDonald's and Burger King and that's a no go. But the shift manager just shook his hand and let him do it. Wednesday 10/23/24 at 8:55 p.m

We like to eat a burger and a McFlurry. But the ambience hasn't left a good impression on recent visits. Floors, tables and seats were never cleaned. The highlight of the last visit was the completely lined return area. The trays were already placed on surrounding tables and the floor. Too bad.

For years you have apparently only hired incompetent people. When you drive through the MC Drive, it is standard practice to first check whether everything is there. Now you not only have to check whether everything is in the bags (there is almost always something missing, even if it's just the sauces) no, now you apparently also have to unpack the burgers to check whether it's the right burger is in the paper. Man man man... seriously worst McDonald's ever. That's really just the case for you. Right to the point....!

Prima Mcces with the usual offer and the well-established service. My wish for a chai latte was also fulfilled when it turned into a latte macchiato with a dash of chai. Very clean store, by the way.

Store empty with taxi to the drive in... Order placed please wait Drove away at the gas station and picked up the rest for the party because I was hungry and ordered the same thing again Again please wait, Question, hadn't they already processed the order No matter again in the drive in At home, fries are still okay . I DIDN'T eat the new crispy chicken because I think they scratched it because of my complaint. In any case, he looked so slimy I froze it and am thinking of sending it to the health department Back for the first time in 3 years Never again Oh, respect, but when I criticize, as a customer I don't have to let Horst tell me I'm happy to continue driving . If Heinz and Horst and Edeltraud don't like German foreigners in the store???!?? All good, just hang a sign out Address died for me Continue to value business

Everything was a mess, 10 people messing around with the same menu, several people had the wrong sauces, the reusable cup was filled with Fanta instead of Cola. Nobody has a plan and the boss just stands there and watches. Many tables were dirty. Bah.

Parking lot almost empty and 2 cars in McDrive. Despite ordering and paying via the app, it takes 45 minutes until I have my food in my hand. That's way too long for fast food! It wasn't particularly tasty either...

Dirtiest McDonald's I've ever seen in Germany. When tipped off, a half-hearted attempt at "cleaning" was made - at least. Checking McNuggets were cold and hard. Fries lukewarm. Employee was not familiar with online ordering.

It was always a great shop but these days you can't eat there anymore, most of the employees are rude and they can't prepare the food properly

At certain hours it gets very crowded which leads to long waiting times. They do also sometimes forget some of your orders.

It's not fun anymore. Sometimes there are really long waiting times in the restaurant. High error rate. Terrible error rate when picking up, extremely annoying to find out at home that something is missing. Then products are constantly sold out - why doesn't the app know this and let you pay?

Waiting times are very, very long. Toilets stink, the food is never complete and some of it is already cold. Employees prefer to have private conversations instead of worrying about food. Very very unfortunate…

Ihre Arbeit gefällt mir und ich möchte gerne bei Ihnen ein Job machen ich würde mich sehr freuen wenn da ein Platz für mich gibt.

We wanted to quickly buy 2 milkshakes to take away. After waiting 15 minutes, we were then informed that the machine needed another 15 minutes until it was uploaded and unfortunately it was up. We then wanted our money back! Unfortunately that's not possible at McDonald's, I discussed with the guy that it wasn't my fault that you would have to give the customer his money back! I have now received vouchers with the same value, but I can only redeem them there in Alfeld, not even at another mc.

Waited a long time for food, then the food came when we asked. Unfortunately the burgers were already cold and the fries weren't there - they said they would be brought to us. Unfortunately, this was forgotten only when we were almost finished, my wife went to ask again and she got the fries we ordered. We will go somewhere else next time. The music is also a bit disturbing because it is set too loud.

Waited 8 minutes in the drive in, that's not possible. I etch people kicked out.

38 minutes in McDrive with a total of 3 cars at the ordering counter ("inside" there were another 2). And no, that wasn't an isolated incident. You should get this under control as quickly as possible.

The employee Mika is the best employee promotes the good one!

You have to wait over 20 minutes for your food and others are given priority and cold food

simply not getting enough nuggets 😐

A restaurant depends on its service. What's the use of very good chefs if the service is no good. This restaurant also has slow shifts. But in this review, the entire team was very quick, reliable and very friendly. Please keep it up. You were great👍

Everything is excellent, but a little speed is required. The taste, smell and cleanliness are all excellent

Unfortunately, another dish was missing, but I now believe there is a strategy in that

The employees are just chatting nonsense, shuffling around at a slow pace, the season changes every now and then and they are also unfriendly.. Crazy 🤣 I don’t expect ANYTHING at McDonald’s, but god daaamn! 😅

Horrible, we had to wait for an hour, half of them were forgotten. Drinks were made first and stood in the hot air the whole time And the employees have nothing better to do than chat all the time Not even the fries were fully cooked yet In addition, a cap is worn in the kitchen and no one has a hair net The store has become really bad

Unhygienic, very slow (hence the food was cold), chaotic, the staff was unfriendly and consistently overwhelmed.

There was no place to sit, the tables were full of used trays because the clearing carts were also full. There was work going on behind the counter, but at times a few employees just stood around and had private conversations. When a problem arose, one employee was exposed by another in front of the customer. It was noticeable that there was obviously no manager on site to instruct the employees organizationally.

Before I go there again, I prefer to drive 30 minutes to the Mc Donalds in Rühden on the A7. Despite the crowded store, the food is ready in about 20 minutes at the latest. Yesterday we had two Mc menus, a Happymeal and an extra citizen. Both the parking lot and the store were very educational and there was only one other order in front of us. We waited a whole 43 minutes for the order while three of the employees didn't do anything or even ate in the checkout area. When the order was finally ready, we checked whether everything was there and two fries were missing for the two Mc menus.

Always check your order straight away when driving, there is usually something missing, even if it's just what was served.

Clean which is very rare. Everything's great so far.

McDonald's is almost the same everywhere...you like it or not. I think it's pretty good every now and then. The food in Alfeld was good, hot, and as a special highlight we won great prizes, including a menu voucher, from the wheel of fortune campaign in front of the door. Unfortunately, there have to be deductions for a completely incompetent employee (unfortunately an increasing phenomenon, and not just at McD!). The seller spoke and understood the German language poorly. This is not acceptable in customer traffic. After all, since he turned a McRib menu order into an order of potato wedges and a cola (for 8.50) after apparently a lack of communication, the McRib was VERY accommodatingly given immediately and free of charge after the complaint. Lack of skilled workers with all due respect, I want to understand and be understood when ordering. Otherwise everything juicy, my kebabs.

The fact that there are better branches than the one in Alfeld is nothing new. But the waiting times at the McDrive - even when ordering - are now really so long compared to other branches that I'm finally avoiding the store. The reason for my visit is a lack of time - certainly not the "cheap" price or the "premium food". If it's also slow, I don't need it.

The worst and dirtiest McDonald we have ever visited. The floor was completely filthy, there was food leftovers everywhere, rubbish no longer fit in the serving trolleys, the dirty trays had already been put on the dining tables, no one here was interested. Absolutely long waiting time for the food even though there were hardly any visitors...unbelievable. Never ever again

Everything was dirty, empty menus on the tables everywhere. The collectors are packed and no one is responsible. Disgusting.

Forgot another burger(ts). Unfortunately, I only noticed it at home.

Bad just bad had to wait forever for an order not recommended unfortunately you can't give 0 stars

Far too long waiting times and overwhelmed employees.

25 minutes for 4 McFlurries and then 3 completely wrong. Without words.....

Unfortunately, fast food does not mean that the food is ready quickly. Here they say that you have to eat the food quickly, otherwise it will be ice cold! The seating was very dirty and was only cleaned upon request! This worked well. All the trash cans in front of the door were overflowing and the trash was already lying there because it had fallen out. One of two women's toilets was beyond disgusting! Not to be used!

There is trash everywhere on the tables. The garbage trucks for the trays were completely overfilled.

Very bad service and the burgers are mostly cold and sticky. Are there much better McDonald's branches?

Just wanted a burger and a coke after trying to order on the app to no avail. Then I have it on Terminal tried!! Nothing either !!constant problems at the checkout. No idea!! I wanted to order at the counter, they sent me back to the terminal....! Then I left without anything! The store was almost empty, but you still can't get anything without it .. Computer. I'm done with Mc Dumb. Then I'd rather have a kebab, I can get it without a stupid app!

McDonald's! It's a nice shop in itself, unfortunately nothing is really taken care of. The lights in the ceiling have been flickering for years and that really bothers me personally The ordering machines often don't work properly.

A full-blown McDonald's, plenty of seating, plenty of parking and it's clean too. From a culinary point of view, you shouldn't expect any surprises, it's still McDonald's, but it's always enough for a little hunger in between.

A McDonald's like almost everyone else, the food is... Sufficient, and it's reasonably comfortable

It feels like every time in the drive the order is incomplete. In the end, this is also called fraud in professional circles.

A few employees very disrespectful to the customers and make the whole meal without gloves very disgusting

I've been standing in MC Drive for 45 minutes now. And I still haven't received the order. Class MC Donalds Alfeld. Really good.

Good, but when you call no one answers, especially if you've forgotten your wallet

Normal McDoof. Sometimes like this; sometimes like that. And like everything else, it got pretty expensive.

Finally there is breakfast too. Something cleaner would be nicer.

Everything just like that, as you would expect McDonalds. The quick delivery of the food was commendable and it actually means “fresh from the oven”.

It's unbelievable that we buy our food there very often but today we received a catastrophic order. A portion of fries was missing and we paid for bacon 3 times and not one was on the burgers and as if that wasn't enough, the cheese was missing on the Royal Cheese hamburgers I'm really pissed off with both burgers

Very unfriendly staff. Card payment is not possible in the MC Drive (this is only available at the order terminal) so the app order had to be canceled and placed again (it took about 2 minutes). They immediately became unfriendly. I then pointed out that they could write it down further ahead and that I thought it would be cheeky to push like that. We were then told that we wouldn't get any more food.

It's sad how bad this place is. Food tastes incredibly bad and there was hair in my food

Great night shift staff. Update 5/25/24 at 7 p.m.......slowly, yawn, is there only one employee doing everything today? Wow, please hire more people.

I find it shocking how service has deteriorated here. Long wait at the drive-thru. Burger cold. Fries limp. And often something is missing. They won't see me again

The toilet was very clean. But I've had extremely bad experiences with this company in the past, which is why I no longer consume anything made in their kitchen.

Second review On May 11th, 2024 at around 8:15 p.m. Fries were lukewarm, as were the plant burgers. Plant nuggets were confused with chicken nuggets. In the future, we will save the receipt until the end and check everything again carefully. A real deterioration. 1 star. That was my first review Drive-Inn everything was great. Fast, friendly, good menu advice. This shift was great. 1 Nov 23 approx. 1 p.m. Full marks today.

Super unfriendly. You don't get everything you paid for either. Hygiene isn't particularly important here either. If possible, zero stars. You can really go to the competition there.

Unfortunately, my better half bought something here again. The last meal wasn't tasty or even good looking. This time McDreck gave it his all. Personally, I don't like the food anyway, but once it comes to the table... what should you do. :-( The burgers I had, sorry I don't know the names of the parts, were definitely on the floor at one point. Layered completely incorrectly, which was more like a kit than food. If you're going to let such incompetent people work there, then please At least those who can layer such a dirty burger. Even I know that the top layer (half of the bun with the curve) doesn't belong in the middle. There was a piece of this disgusting cardboard meat on top Another one was just as defaced and had to be corrected by hand in order to be at all similar to the lying images that were advertised. In short, my better half brought 4 of them, I forced one in, the second one tasted good after cleaning supplies. From then on I didn't eat anything and the rest went straight into the trash. In short, dysfunctional people obviously worked there and pressed the round building blocks into the triangular shape. Cleaning supplies belong somewhere else and not in the food. The store seems dirty enough, as we often read. Offering all of this at a hugely overpriced price is not only cheeky but simply a rip-off and fraud. Unfortunately not the first time, so far you have only been cheated on in the “normal” way with food that was missing or completely different from what was ordered. But that doesn't work anymore.