McDonald's in Grafenwöhr

Fun remodeled areas, expanded seating outdoors, and comfortable seating indoors. Many new features like more kiosks, a separation station for waste, and overall bigger with more seating.

This McDonald's is one of my favorite branches. Never had any problems when it comes to orders. Food was always fresh too. The renovation took place in December 2024 and the interior now looks great. Despite everything, it is of course still a McDonalds, but you know that when you go there.

Staff is very rude today... claiming they dont speak German only English then when we spoke English immediately claimed they didn't understand .... Nuggets, coffee and fries not exactly hard order .... they couldn't understand... we left with half an order. Avoid while building work is at this store.

Currently, only drive-thru dining is possible. Reason: Major renovation work.

558 days(!) after I visited this McDonalds, I got a €60 fine from Parkdepot for "overstaying" in the parking lot! I spent 3 hours enjoying your food on-site, and now I'm hit with this outrageous fee? This is a terrible way to treat loyal customers. I'm done with McDonald's after this experience.

The soda machine seemed to be defective, and my Sprite tasted like water. They also forgot to pack in my apple pie on two different occasions.

Full 😳! Just full, so many people 😃!!!! Amazing, the staff was so chilled and friendly. Actually the staff should get 10⭐ 👍👍👍👍

Fully functional and neat MCes. You feel like you're in America, thanks to the GIs. It's quick and corresponds to MC D quality

Once again a part was missing from a larger order. This time 20 nuggets (sauces were packed). It's sad that they can't even process an order completely.

Unfortunately, this is the second time that the order wasn't right and you pay almost 10 euros for a menu only to have a drink and fries in the bag. In the past, you didn't have to play it safe, but now you have to check whether the order is really correct, even if three people at the counter have completed the order... It's a shame that we only noticed it when we got home after almost 19 km of driving. Is a lesson to me.

Until next time 🤫❤️my boys very happy 😀

I ordered Iced ShakeChoc Oreo, pictured in a glass, looked delicious. Received paper cups, half full of ice cubes, slushy cream, chocolate sauce - apart from ice cubes and a few pieces of Orea, it felt just disgustingly sweet.

Unfortunately, more and more downsizing!

It's good, but way too much vegan stuff. Also, the Netherlands McDonald's has chicken tenders, and they are straight FIRE💯. Germany has nothing but the basic menu and that vegan nonsense.

Fast service, not busy this afternoon, it was tasty

For the second time, all the sauces were missing, which unfortunately we only noticed when we were several kilometers further. There were around 10 employees behind the counter who should concentrate on good quality instead of chatting. Fries without everything isn't the tastiest

Orders are rarely complete. Complaints lead to nothing if you don't check everything meticulously. Unfortunately, this is not an isolated case. Many employees hardly speak any German, which makes the whole thing more difficult, and shift managers are not interested in a customer-oriented solution.

30 degrees outside, not much cooler inside. The shift manager was not interested in finding a solution to the problem (ordering via app, payment made but not in his system) but wanted to get us away from the counter as quickly as possible. We did him a favor and went to Burger King in Weiden despite being very hungry.

Service is okay. Drive thru is super fast but check your bag before you drive off. A few workers are very friendly and the rest are just going through the motions. The food is fast food so it is what it is. The coffee lacks luster. The fries are usually hot. The drinks are a hit or miss. Considering how expensive they are, it would be nice if they filled up the cup! The salads are good provided you get one that the lettuce is not rotting. I stopped ordering them as I kept getting wilted and brown lettuce. The breakfast menu is expensive for what little you get. If you use the app for the discounts then it is worth it. One last thing there is no consistency to how they make the ice cream with your choice of toppings. You're lucky if you get 4 spoonfuls of ice cream. And don't complain about something being wrong or salad being wilted and brown or cold fries, because if you get a particular male manager he takes immediate offense and will not fix it nor refund your money. And if you file a complaint it is disregarded. I have been going there since 2019 and this current year 2024 seems to be a negative change in quality and customer service.

Just eat McDonald's style But the boss or whoever he was had zero understanding of children's wishes on Sunday afternoon. No thanks, not recommended. Tables partly dirty

The air conditioning in the restaurant was switched off in 30 degree heat. During the time I was ordering and waiting for my order I was sweating so much that I was completely wet. My t-shirt was sticking to my body. Flies fly all over the restaurant like in a rubbish dump. I highly recommend the management of this establishment not to save on elementary things. If I wanted to sweat like a cattle, I would go to a bathhouse. Or to do hard labour in the fields. All the tables are very dirty and untidy. I'm very dissatisfied. I don't recommend this place.

I had a few hours to kill, waiting on some business and decided to get some food and take advantage of the wifi. Me and my wife got breakfast and lunch while waiting and moved on with our lives. That is until we received a 40€ parking ticket in the mail. If I'm a paying customer that paid for two meals at your establishment and you encourage people to stick around with wifi, I don't expect to get hit in the gut and get robbed with parking ticket later. I never agreed to a parking service fee and regardless I would think management would try and not screw over their paying customers.

It's 1 of the best fast food places .. I'm not a fan but sometimes you have to eat quickly if only all locations were this clean.

The last parking lot before the German border coming from Prague.

Modern McDonald's with 300kw charging station including two CCS plugs. The premises were very clean and the Big Mac tasted as always.

Don’t eat here!!!!! Hair was literally on my food. The manager tried to make it seem as if the hair came from me when my hair is literally pulled back with a cap on! Literally argued with me for 5 minutes before deciding to give me another sandwich.

Nice staff, just sometimes forgetful when packing up the order

Too expensive for mass-produced food

Not the best service very stingy when it comes to customer service and making the order right for customers. Disappointed with the lady manager there.

I've often ordered something via MC Drive and not received some things. Just a double pack menu with 2x 6 nuggets and the nuggets were missing.... should really be improved as unfortunately this has happened very often!!!!

The first machine hung up and the coupon with the promotional glass was automatically redeemed and could no longer be used when trying again, which meant that the chance to win the glass was automatically lost. The next time I tried using a different coupon at the other machine, no slip came out despite payment. If you then describe the situation to the staff, you will either not be understood or will receive an unfriendly answer.

Things are forgotten with every order! You have to run after it every time!

McDonald's It's good that there are order terminals

Just been there! We ordered a milkshake for the little one, unfortunately it was too much for her and we wanted to drink the rest. Since the paper straw was worn out, we asked for a new one. The lady in the front with dark hair and glasses was extremely unfriendly and didn't give us a new straw. The remaining three employees said there were new rules, only ONE straw for every milkshake. Afterwards I asked the boss, he said what was wrong, I explained to him that we would like to finish the milkshake and I just needed a new straw, he immediately gave me one without one. problems. Unfortunately, all I could do was smile at the group of four! Many thanks to the boss!

I went through the drive through. I paid but declined needing the receipt. I noticed they got the order wrong so I pulled in the lot and brought the food in. They refused to re make my order because I didn't have the receipt... Also they would not give me money back without filling out forms and printing off my bank statement.

Terrible inhuman customer service here. They forget to give you food you payed for and when you go back you're treated as a liar. These people are thieves. Scumbags.

McDonald's in the states take note. This is how you should run your business. The food is hot and fresh and it actually looks like the picture, not like someone sat in it. ***Update*** Still delicious and looks very appetizing!

Founder of the smart menu + 9 chicken nuggets combo. Its all i get 😮‍💨 only 12 euro

Bathroom inoperable. There is a container bathroom in the parking lot.

Honestly this is one of the nicest McDonald's I've been to in the world. The staff is prompt with the food. Not had any errors. The store is clean mostly. Way nicer than most American McDonald's

Höfliches Personal und das Essen war sehr gut.

Also dieser Mc Donalds hier ist sehr unfreundlich. Man bestellt was auf dieser Bestell Tafel da und bekommt seine Sachen aber es fehlt sehr vieles. Einmal haben wir so eine Tisch Nummer bekommen und sollten es an unserem Tisch legen. Haben gewartet bis jemand es uns bringt. Dann ruft uns eine Frau auf indem Moment dachte ich mir nur ,,wollt ihr mich veraschen,, ihr gebt uns sowas und wir müssen es dann selber abholen?? Das ist doch ein Blödsinn. Dann gibt uns nächstes mal sowas garnicht mehr. Dann war unser Tisch nicht mal richtig geputzt. Einmal hat meine Mutter nach Tüte gefragt. Und diese eine Mitarbeiter die ganze zeit auf Englisch ,,what?,, Mein Gott rede doch deutsch! Meine Mutter kann selber nicht so gutes Englisch. Diese Mitarbeiter reden nur Englisch. Ich weis das die meisten hier Englisch reden aber trotzdem sollen die auch Deutsch reden für die, die kein Englisch können. Dann am ende gab mir so eine Mitarbeiten voll diesen komischen Blick! Was soll das??

My to go place when I crave dessert and there is nothing else is open around here. Only come here for mccafe sweets.

Pommes wie immer nur lauwarm und nicht knusbrig.

Ein Standard McDonald's. Nicht mehr und nicht weniger. Alles okay hier

Everybody know it's good but issue was with the toilet not clean

Loud couldn't pay at the kiosk I just walked out. Much better options out there than loud overcrowded plastic food.

Toilet does not work, no opportunity to wash my hands

Ein McDonalds Filiale wie viele andere auch. Besucht überwiegend von Amerikaner die hier stationiert sind.

Leider ist durch die neue Rezeptur mehr Soße auf dem Big Mac, was nicht unbedingt zu besseren Geschmack beiträgt. Ansonsten ok

Service could be a bit better and more polite. Wasn't so when I was there. And also the distance between the seatbank and the table is not made for tall and bigger persons.

Unfreundlich und lustlose Bedienung. Habe das dritte mal Mehrfachbecher gekauft und jedesmal kein Deckel dafür erhalten.

For a McDonald’s this place is better then any other

Essen im Mc Drive schnell & heiß. Dafür spart man sich jegliche Kommunikation und Freundlichkeit. Kein Hallo,kein Bitte und kein Danke. Tut nicht Not.

Personal war nicht so freundlich am drive in aber Essen war lecker

Sehr freundliches Personal. Burger waren heiß und lecker. War das zweite mal hier und zufrieden.

Sehr freundliches Personal und zuvorkommend!

Seems unhygienic but food is good I would just prefer gloves be worn

Dieser McDonalds in Grafenwöhr ist der beste von allen von mir besuchten bzw. meistens McDrive. Die Abwicklung ist schnell und präzise und das Essen immer heiß (ich habe dort noch nie latschige Pommes bekommen!! usw.). Das Personal ist höflich und schnell.

Food was great and the service was great!

Einer, wie alle halt ....... zur Not geht das mal.

Its fast food and well every now and then ok but very crowded and a Latte is 4 Euro that's more then you play in a Italian restaurant. :(

A normal McDonalds. The quality is as good as expected at any McDonald's. The staff are always friendly and the restaurant is always clean

Ganz okay, wie bei jedem anderen MC Donalds nicht zu viel erwarten.

Haben zum ersten mal seit langem heißes Essen bekommen. Das Personal war sehr freundlich und hilfsbereit. Wünschte es wäre immer so.

Sehr gut gemachte und leckere Burger. Ordentlich und aufgeräumt.

Eigentlich sollte das Essen bei Mc Donald's immer gleich schmecken, aber wir haben sehr lang nicht mehr so gut bei Mc Donald's gegessen, wie in Grafenwöhr. Bitte weiter so.. Es schmeckt tatsächlich wie früher.

Was soll ich sagen, ist halt ein McDonalds.

Stopped here late night to grab some nuggets before heading back home. Close to the base and some spots