McDonald's in Gladbeck

Ordered to take away. At home, 1 burger and 9 nuggets were missing! Returned...order complained...then 2 burgers were missing! But everything paid! What a shame... do you have to check the bags every time? For me, mc d is done!!!

Food tastes good. Unfortunately, something is always missing when it comes to “take away” The worst thing of all is that, once again, a toy is missing from the Happy Meal!!! This is a complete NO GO!!! The only reason to buy something like this is to make the children happy, unfortunately my 3 year old daughter was disappointed again!!!

That was the dirtiest McDonald's I've ever been to. Whether tables, seats, parking lot, toilet, outdoor area in front of the entrance. Really daunting. Then there are the young people who hang around there. The store can't do anything about that, but some things are mutually dependent

I think it's a shame that there is such a harsh tone among colleagues and that all customers notice it. That needs to change urgently, you feel very uncomfortable

I would prefer not to give a star, employees are just on their cell phones and put the wrong things in the order.

In any case, dirty, unhygienic, working without gloves, the kitchen is completely dirty, the employee was nice 02.12.24 time 2.30 😂

Tasty and cozy, the staff is very friendly

1 of the worst macs I have seen, waiting 35 minutes for some burgers, incredibly busy staff doing nothing and techiling, getting fries that had already been under the lamp for 20 minutes, everything was incredibly cold, atmosphere was incredibly threatening there with tens of people hanging around young people

Ordered 20 nuggets McPLANT earlier via McDrive. When I got home I discovered that unfortunately there were some with meat, I was pretty disgusted by something like that (vegetarian) and I called them and was rejected. Ms. Petzhold or similar is very aggressive, unfriendly and very insulting on the phone. After she simply hung up, I called repeatedly and asked whether customers were being suppressed so easily and deliberately just because a vegetarian complained that he was getting meat-based nuggets instead of PLANT nuggets. Dear manager - please pay attention to something like this!

The lady with the glasses and the 1970s haircut is so rude to her employees. It was enough for me and she got what she needed from me as a guest at the counter.

It was full and the tables hadn't been cleared 😞 because the carts where you can put them in were overfilled. It's a shame it wasn't appetizing

Disgustingly dirty, mercilessly overwhelmed and unable to deal with the ordering system. Waited 45 minutes for 5 burgers and 20 nuggets. After I asked in anger, the executive gave me the bag, which was now at room temperature. Caritas staff would be more capable!

After ordering, we had to wait over 30 minutes even though there was nothing going on and then we received lukewarm or cold food. (Didn't say anything because we had another 1 1/2 hours to drive home and didn't want to wait any longer) The seating area was very dirty and greasy. The return is completely full. I have never experienced such a bad disorganized McDonalds.

Staff unfriendly, food cold and meat tasted rotten

Unfortunately, it is easy to list which items are correct as these are minimal compared to the missing or incorrect items.

Bad. Just bad. The food doesn't even stay warm for 5 minutes. Bought at McDrive, home 5 minutes later, cold fries, lukewarm burger. The cheese on the cheeseburger wasn't even melted.

Always completely dirty, tables can hardly be used because there is rubbish on them. I wouldn't go there again with small children

I've been standing for 15 minutes in the morning waiting for my toast. Nothing happens inside, no one answers the phone. Women inside unpack something in peace. No fast food

What can I say? It's just McDonald's 😀 Food is just what food is. You eat it, feel full for a while and that's it. But it's always possible in between

The worst McDonald's I've ever been to...

Ordered from Lieferando at 8:30 p.m., I called at 10 p.m. and asked where my order was. He said he didn't get an order and I should call Lieferando. 2 minutes after the phone call with the mccs guy, the order was suddenly canceled. It's unbelievable that you wait 90 minutes and then have no food. A guy like that should be fired straight away! If there is no capacity, then you should not offer delivery!! Called several times after that, suddenly he has trouble hearing me and hangs up. Just don't order from Lieferando!! A few weeks ago I forgot something and a subsequent delivery would not be possible. I should please drive you there and pick them up myself or I was unlucky. And for that you pay €4 delivery costs.

It was full, so the staff seemed overwhelmed, but it was still ok

Over 1 hour waiting time. Everyone is totally overwhelmed! No process visible. Unfriendly staff to the power of ten! And then so expensive! The main thing is to let everyone in, even if there are too many for things to run smoothly here!

The dogs make us wait for an hour, which is a drag

There are enough parking spaces available. If no one is available in front of the door, you can use the adjacent Netto or ATU parking lot if necessary This restaurant is spread over one floor Toilets are available and clean, but small There is a covered terrace directly in front of the restaurant, which can be accessed either from outside or inside A small outdoor playground can be accessed via the terrace for the children, although it is not covered There is plenty of seating inside and a playroom for the younger ones to keep them entertained This is kept rather small and the fun of the game wears off within a few minutes WiFi is also always available, which is available for 1 hour after a problem-free connection

It's best not to give any more fries soon, the result will be almost the same. Just eat completely cold. Shake liquid.

The food was ok, McDonalds, you can't complain. The service, however, was really slow. On the one hand, we didn't understand the employee who took the order at the McDrive because he mumbled and on the other hand, it felt like it took forever until we got the food (1 menu, 1 burger, 2 ice cream) at the counter.

As of: 09/22/24 hygiene When it is full it is very dirty and untidy. Also, the staff are very slow when it's not busy. The food is okay, except that the fries are usually cold and I usually have to order new ones. By then, all of my food is already cold and that's starting to really upset me. The service is quite ok. And as I said, the atmosphere is not that good. It would be nice if they would improve it. Best regards customer

Some staff are totally overwhelmed. Specially ordered sauces are often forgotten

Extremely long waiting time at the drive-thru. Burger cold. Young man completely overwhelmed when ordering and checking out.

I was there at 12:30 a.m. last night and ordered a cappuccino and various other things. When I opened the cappuccino to add sugar, I immediately noticed that there was no foam. The sugar disappeared immediately. Even if there is a lot to do, please take the time to make a real cappuccino and not just mix coffee with cold milk. The cappuccino was only slightly warm. It really annoyed me because I was really looking forward to it. We don't even want to talk about the typical cold fries...

Everything was great, can't complain

Typically on Friday evenings it takes a shockingly long time for the food in the drive to be ready, but overall everything went well

The food is, as always, McDonald's, but the cleanliness was subpar today. All the tables were dirty, the floor was full of garbage and leftover food. The cleaning staff only cleans the tables upon request by wiping everything down onto the floor. Other staff are standing outside the door smoking. Too bad, too bad, too bad

Very dingy and unclean branch. Thick dust hangs everywhere (on the blinds, disinfectant dispensers, shelves) and ketchup sticks to the walls and benches. Breakfast is a joke. The cold wraps stick to the paper. Burgers are getting smaller and more expensive. Simply ridiculous. Then it's better to go to the bakery for breakfast.

7:22 p.m. Waited 40 minutes for a simple order and the store was completely overwhelmed

What should you rate a Meckes? The burgers taste the same everywhere and don't look anything like they do on the menu. You wait forever at the drive-in counter. The new M Burger tastes like a Big Mac, but is totally wobbly and difficult to eat with your hands. We will probably never experience a wooden stick in a burger at Meckes. We will still come back ;-)

I ordered 20 nuggets and only 18 were in there.

It is and remains a fast food restaurant, the food is of the standard. However, either I'm always very lucky here or the owner has a good hand, because I've always had very friendly and courteous service staff there.

Been waiting for two cheeseburgers for half an hour 😂 Correction it took 40 minutes. Incredible fast food. But now the kicker and someone has to explain it: The cheeseburgers were cold😂😂😂

Nothing is going on here. The ordering terminal doesn't have a receipt and then they say you haven't paid. But money is debited. Something is very wrong here. If the terminal doesn't work, turn it off. And unfriendly high ten and the fetch and delivery man washes his hair in the Mc Cafe

I waited 40 minutes for my burger, next time please hire someone who speaks German and can run faster

Incompetence in store, never waited so long for food! McDonald's standards are 3 to a maximum of 5 minutes waiting time...

Very slow service, they also mixed up the ordered products.

Waited 45 mins for a pre ordered (on app) happy meal, 2 burgers and 6 nuggets. The orders were coming in and they were just picking which ones they wanted to make at complete random. There were about 25 people standing at the counter loosing their temper. The staff were completely chilled, pottering around not caring whatsoever that people were upset. Many people asked if they could speak to the manager to which the manager replied , “what should I do? “ Your job, maybe ?

Waited an hour for the food at the fast food branch, stood in MC Drive and went in every now and then to ask how long it would take. The branch manager who claimed to have done so simply shrugged his shoulders. Finally, it wasn't the freshest burger either, soggy fries, the fish cake was more than dry, had the feeling that it had been warmed up. The horn honking in the line of cars was funny. Conclusion, MCD Gladbeck, never again

Despite the crowds, our order was delivered fairly quickly, but the fries were not really warm. Burgers were fine. With the new Mac deal you get 2 burgers here!

The soap dispenser has been broken for weeks and there is hardly any water. How are you supposed to wash your hands properly? Tables and the floor are very dirty even though the store is not full. I have to say that they have diminished significantly

I'm actually all for McDonald's for a change, but it's easy to get everything squished on and as a customer you're left with muddy hands

Class service. Nothing is forgotten here! Top.

Ordered at a column with table delivery. After asking 45 times and asking twice, still no food. Please be patient. After 55 minutes they actually looked at the receipt and saw that the order was not there. Everything still had to be made then. No excuses, nothing. Scandalous!

ALWAYS CHECK YOUR ORDER Nobody is there but half is still missing again and again. Mcflurry tastes sour so really disgusting… I can't recommend the store

I ate here twice almost 2 weeks apart. Once like this and once like that. If you're "lucky" and the fries just came out of the deep fryer (and not from the warming basin) then they're ok. The same applies to the burger patties. Happiness = Straight from the pan into the bun. Bad luck = you get warm ones. On both visits, the toilet looked like this (okay, you're missing everywhere here): Addendum 11/08/2024: I was there today when checking in and pointed out the condition of the men's toilet on the left with the question "what kind of "guests" do you have here?". Same picture when you go out after about 20 minutes. They seem to feel comfortable there. Up Cars that came down from the parking lot in front of the restaurant (probably stolen or financed through dubious means) and cost more than 200 horsepower. What happened to our McD...

Large fries are only half filled but paid for large. Overpriced cheap burgers. If you go to the burger restaurant, you'll pay the same for top quality.

Had to wait a very long time for our food. More than 45 minutes, as if they can't handle the pressure... Wrong order on the table or your number not being called. I complained to the counter so the manager started preparing our order.

Fries were cooked too short. The cheeseburgers were small.

We ordered and we received a completely different order that is unacceptable.

The covered outdoor area could be cleaner. Table and chairs. Glass doors are dirty.

It rarely or never works here. Mostly cold, special requests (drink without ice or burger without pickles) usually go wrong. The blonde lady behind the issue doesn't have herself under control 😏 Funny spectacle.

Worst McDonald's in the area! I redeemed a coupon which is now painful because you can't cancel your order for cucumbers and onions afterwards. “And you can’t guarantee that an announcement to the kitchen will be successful.” Never eat there again, have had problems several times. To order a new one, I would have had to go through the drive-in again after waiting 20 minutes instead of just taking a new order like I would with every other time. Simply ridiculous.

As always, the ice cream machine doesn't work. This defect has existed for years, as soon as it is, the machine does not work. No ice cream, no shake...

Employee typed something wrong. Consequence the customer is yelled at by the team management. If you can't handle the stress in system catering, you should perhaps look for something else.

Ordered through Lieferando, got the wrong food delivered and McDonald’s said it wasn’t your problem….

Very bad. Had to wait 45 minutes. Food cold or lukewarm and incomplete. Many customers are dissatisfied. Manager doesn't respond to anything.

Food arrived cold. Delivery took 1 hour 20 minutes for 3 cold burgers. Nothing like that ever again!!!

As always, we were very satisfied. We don't eat there often, but we've never had any negative experiences when we do.

Compared to some other branches in surrounding cities, the quality of the food here is pretty good.

Not very fast and not easy to park! Otherwise it remains a McDonald's

A McDonald's that often has to deal with long waiting times, but if you pre-order via the app I've always been able to finish it quite quickly. So tip: using the app saves time 😁

Drive in Bad English Long waiting times No service Bad food (lukewarm, bland and too salty)

I got a burger with "just cheese" because I said "with cheese." It was all cheese and the patty on it. Nothing else. Sauces were also missing with the nuggets. Once I didn't check the takeaway food, wt*... I'm not going back now...

Just typical McDonalds. In the past, for the eating kick, we always sent someone there on a bike at night to get burgers for everyone. That was really cool. Well otherwise - sometimes the burgers are cold, often lukewarm - rarely hot. Sometimes like this; sometimes like that. All in all - you can do it. But you don't have to.

McDonald's is just McDonald's If they are not the same everywhere, it is not exactly what they want, their concept. Exactly the same everywhere, you come in and don't think long about where do I have to go, no, you know your way around, they're all the same. The only thing that is constantly changing are the prices and the size (weight) of the individual portions, prices are getting higher and the portions are getting smaller. What they also manage to do is that the burger in the north tastes the same as in the south, but every now and then I ask myself, do I always want it that way, or wouldn't I also be happy about individual tastes?

Test purchase!! The surcharge amounting to €6 was simply ignored and not given by the person who ordered it! McDonald's made a lot of money here by not putting the toppings on the burgers! As a result, we have a loss of €6, which would probably have only cost MCD 20 cents!!! Rip off!!

Disinterested and loudly shouting staff! Food was ready quickly and you could sit outside.

The employees were very nice, but seemed overwhelmed by the many guests arriving from the Movie Park

This is my standard McDonald's because it's near me. I'm actually always very satisfied because the employees are friendly and quick. If something goes wrong, the problem will be solved.

Too bad, at least the food was still warm

It's small inside, but there's a great covered outdoor area

We've been there a few times and the atmosphere is like McDonald's. Today we enjoyed the service for the last time. Order placed online via Lieferando, worth around 20 euros. We received a burger and fries worth €5. So we called and couldn't even describe the situation properly. I would stop and say quote: "Come to the store with the receipt, bye" After that, calls or something similar would no longer be responded to. That's tough, I've never experienced such an unfriendly employee

After waiting 5 minutes in front of the empty McDrive, we started to wonder if the store might be closed after all. Only then did the employee ask us to wait, whereupon we waited again. When we stood a meter too far to the left while waiting for our food, he came out to tell us that he had told us to keep to the far right. Since there were cars behind us, we couldn't do anything about it. Absolutely unfriendly, a fever dream of an employee.

After spending time at the Movie Park, we stopped by McDonald's on the way home. We placed the order online. 2x large fries and 1 large menu - to take away. The burger was okay so far. The fries weren't an option at all. See image. None have been eaten yet or there are no left in the bag. These should be large fries, but probably not enough for the bag of small fries

It's actually not bad but well I don't like it there that much. But the food is MEGA!

Normal McDonald's - not very busy in the morning - everything was ok

Update: 2x fries 1/3 too little content! Annoying! How about a donation box in front of the door if the profit isn't enough?!?!?! Update: It's currently working. Keep it up! It would be nice if the store managed to think of all the side dishes when picking up or driving!!! Every time something is missing! Otherwise everything is ok but please always check everyone there before leaving!

Food cold...generally very dirty...children's slide including the smell of pee...ss...e. After the movie park, I was tempted to go there again with the children after a long absence. Big mistake….but the coke was 👍 that was it for me…

Food legend but I waited 45 minutes

Underground! The staff there is mostly disorganized and overwhelmed, most of them are incredibly unfriendly and the store is sometimes disgustingly dirty. If you as a customer have something to complain about here, even if you point something out politely, you will be treated like the last person you are. Quality, customer satisfaction, friendliness and cleanliness are absolute foreign words here. It's a shame, I used to love being there. Unfortunately, the change in line has a very noticeable and, above all, negative impact!

Completely overwhelmed staff, everything was cold. The table order was ready later than the follow-up order that was ordered much later.

Unnecessarily long waiting time. Never come here again. Don't recommend it to anyone, avoid coming here

Very chaotic. Took a super long time for a cappuccino.

McDonalds... So far so good But what definitely bothers me is eating from warm to cold. At least when it comes to take-away goods. It doesn't work at all. It shouldn't be like that. Unfortunately, it is not recommended. A quality check and improvement should take place here.

Super nice staff. Clean and the food came to the table very quickly. The food was warm and fresh. It's very rare. A counter statement to the McDonalds from Dinslaken. Rude, always dirty and has been that way for years. The food is borderline warm. We don't go there anymore. The branch in Oberhausen Weierstrasse is our McDonalds. They're great. We would rather drive on than set foot in Dinslaken.

It was all typical McDonalds. Except the toilets, which were completely full of pee. Very unpleasant.

For some time now, no matter what I ordered, the food has still been really warm, the fries are just soggy and not really hot anymore. In general, the quality has decreased. That's my opinion and I'll stick with it and it's not really very clean anymore at McDonald's at the Bero Center.

Solid mcdoof. Food was delicious. Unfortunately, the 500 bonus points from the Easter offer were not credited to me. When I asked on site, the branch manager couldn't help me. 😡

Solid fast food joint. Mostly well staffed with resilient staff.

McDonald’s is McDonald’s is McDonald’s 😆

Sehr unverschämt der Arbeit. Mann bezahlt für eine kaltes einfsch reingeschmeistes bürger 5 euro. Wozu bezahltman so viel für 1 Burger wenn ich kalt und komplizierter Burger essen soll kann ich auch drausen essen. Jedesmal das Selbe in Gladbeck Rockwool str kalt und unfreundlich die Mietarbeitern trotz ich sage ich will frisch komm keine frische essen

What can I say, it's just an MD... just like any other MD