McDonald's in Gladbeck

I wait about 30 mins to make an order then the worker said that they can not take it Becuse she has soo much orders. With out any apology !!!!

I think it's a shame that when you order at the Mc Dive counter the food is actually only lukewarm

Clean, nice employees. The food was very tasty, I dropped my coke at the end and was helped straight away without a stupid look.

My online order wasn't brought to the table, after 15 minutes of waiting I went to ask. They said it wasn't in the system. They then asked if I had paid, even though I showed a confirmation of the order with table service. Staff unfriendly and many orders were not placed correctly

Ordered fries and cheeseburgers on Saturday evening. The fries were not salted and not cooked through. We could throw it away. The cheeseburgers didn't taste as good as they should either.

I was here with my cousin and some people dropped a drink, my cousin didn't see it and then slipped under it and then they wiped it up and laughed. Really ashamed don't come here if you want to keep your respect.

We drove through McDrive, we stood there for 20 minutes and waited for our ice cream. The ice had melted. We made the staff aware of this and they took the ice cream away from us. After a short while the waitress came back and gave us the ice cream, you could clearly see that it was the same. They just put more of the topping on it. Unfortunately the store is no longer what it used to be

The food was hot but not well packaged. The sauces ran out of the packaging. The staff was very friendly.

Furniture could be renewed. Toilet in pretty bad shape at 11am. Ordered coffee thin and lukewarm.

disgusting employees While carrying guest's food He took the guest's fries from the tray and cheekily ate them Such employees would have to be laid off

Best Macces! An institution in Gladbeck! Been there forever and been good forever! With luck, burgers are sufficiently warm, the restaurant is always full to the brim and sufficiently dirty! Toilets pleasantly disgusting! That's what I expect from a Mäcces, otherwise I would go to a fine restaurant! Keep it up! <3

Absolutely incompetent! Ordered takeout and the employees have absolutely no idea about time management! The apple turnover that I ordered took the longest to prepare and was prepared last. The ice was already melting and the rest of the food was cold in the meantime. It doesn't work at all!

So I would like to give -10 stars. Apart from what these toilets look like, the comment was only laughed at. Nobody cared about what it looked like there. You're literally afraid of taking something away. Speaking of taking away... Since we ate there (not even finished) my girlfriend hasn't been feeling so well, she's been pretty sick. If she ends up with food poisoning due to such unhygienic behavior, the last word hasn't been said yet! You're really at a loss for words. Even when you stepped behind it, you could clearly see what kind of filth the employees were walking in. Never again.

Nice staff, but the way the branch manager deals with the employees in front of the customers is bottom drawer. I don't even want to imagine how people communicate in silence.

The food was also better and the prices are overpriced

I ate here twice almost 2 weeks apart. Once like this and once like that. If you're "lucky" and the fries just came out of the deep fryer (and not from the warming basin) then they're ok. The same applies to the burger patties. Happiness = Straight from the pan into the bun. Bad luck = you get warm ones. On both visits, the toilet looked like this (okay, you're missing everywhere here): Addendum 11/08/2024: I was there today when checking in and pointed out the condition of the men's toilet on the left with the question "what kind of "guests" do you have here?". Same picture when you go out after about 20 minutes. They seem to feel comfortable there. Up Cars that came down from the parking lot in front of the restaurant (probably stolen or financed through dubious means) costing more than 200 horsepower. What happened to our McD? become... Addendum: Was here again, I have to go in every now and then. I ordered a double Big Mac McMenu. That's two Big Macs (McD's flagship product) and a large portion of fries. The Big Mac's had already collapsed when I opened the box... When I picked them up, they became even thinner. Eaten up, made a stupid face (the neighbors at the table with whom I started a conversation also) didn't even feel nearly full. I added another Hamburger Royal (which is also a premium burger), still not a satisfying feeling of satiety. After almost 20 euros (for fast food). A grill plate (you can't stop eating meat) in the local steakhouse, including a starter and an opulent salad plate, costs 13.90 euros during the week. It's worth considering, isn't it? I'll keep you updated. Markus, what's going on here??? Come back.

The grandchildren thought it was great

Ordered to take away. At home, 1 burger and 9 nuggets were missing! Returned...order complained...then 2 burgers were missing! But everything paid! What a shame... do you have to check the bags every time? For me, mc d is done!!!

Unfortunately, another item I ordered wasn't there in the drive-thru...

Not always clean and burgers are smaller than they are presented but tasty (Edit: has to go down to three stars so the hygiene is worsening here e.g.: the cheese cake is not taken out with a ladle but with a finger!)

Something is regularly forgotten when ordering, so it's important to check. The burgers are often not burgers but kits, distributed like the individual ingredients in the box. In addition, they are often freezing cold. It's not worth talking about the cleanliness, it's practically non-existent. Unfortunately one of the worst branches.

An absolute disgrace. We stood in the McDrive for over an hour and at the loudspeaker for another ten minutes. After repeated calls and no response, we drove one station further to the checkout. There we were told that we were unfortunately unlucky and should get back in line. Furthermore, we were told in a visibly annoyed and unfriendly manner that there were only three of us in the store and that we were therefore unlucky. There was a lot of understanding, but that topped everything in terms of audacity and impudence. We're never coming back.

The burgers were cold. Gloves when preparing were just for decoration. The floor was dirty...dirty napkins everywhere. The tray carts were all overcrowded. All in all, terrible

Food tastes good. Unfortunately, something is always missing when it comes to “take away” The worst thing of all is that, once again, a toy is missing from the Happy Meal!!! This is a complete NO GO!!! The only reason to buy something like this is to make the children happy, unfortunately my 3 year old daughter was disappointed again!!!

That was the dirtiest McDonald's I've ever been to. Whether tables, seats, parking lot, toilet, outdoor area in front of the entrance. Really daunting. Then there are the young people who hang around there. The store can't do anything about that, but some things are mutually dependent

I think it's a shame that there is such a harsh tone among colleagues and that all customers notice it. That needs to change urgently, you feel very uncomfortable

I would prefer not to give a star, employees are just on their cell phones and put the wrong things in the order.

In any case, dirty, unhygienic, working without gloves, the kitchen is completely dirty, the employee was nice 02.12.24 time 2.30 😂

Tasty and cozy, the staff is very friendly

1 of the worst macs I have seen, waiting 35 minutes for some burgers, incredibly busy staff doing nothing and techiling, getting fries that had already been under the lamp for 20 minutes, everything was incredibly cold, atmosphere was incredibly threatening there with tens of people hanging around young people

Ordered 20 nuggets McPLANT earlier via McDrive. When I got home I discovered that unfortunately there were some with meat, I was pretty disgusted by something like that (vegetarian) and I called them and was rejected. Ms. Petzhold or similar is very aggressive, unfriendly and very insulting on the phone. After she simply hung up, I called repeatedly and asked whether customers were being suppressed so easily and deliberately just because a vegetarian complained that he was getting meat-based nuggets instead of PLANT nuggets. Dear manager - please pay attention to something like this!

The lady with the glasses and the 1970s haircut is so rude to her employees. It was enough for me and she got what she needed from me as a guest at the counter.

It was full and the tables hadn't been cleared 😞 because the carts where you can put them in were overfilled. It's a shame it wasn't appetizing

After ordering, we had to wait over 30 minutes even though there was nothing going on and then we received lukewarm or cold food. (Didn't say anything because we had another 1 1/2 hours to drive home and didn't want to wait any longer) The seating area was very dirty and greasy. The return is completely full. I have never experienced such a bad disorganized McDonalds.

Disgustingly dirty, mercilessly overwhelmed and unable to deal with the ordering system. Waited 45 minutes for 5 burgers and 20 nuggets. After I asked in anger, the executive gave me the bag, which was now at room temperature. Caritas staff would be more capable!

Staff unfriendly, food cold and meat tasted rotten

Unfortunately, it is easy to list which items are correct as these are minimal compared to the missing or incorrect items.

Bad. Just bad. The food doesn't even stay warm for 5 minutes. Bought at McDrive, home 5 minutes later, cold fries, lukewarm burger. The cheese on the cheeseburger wasn't even melted.

Always completely dirty, tables can hardly be used because there is rubbish on them. I wouldn't go there again with small children

I've been standing for 15 minutes in the morning waiting for my toast. Nothing happens inside, no one answers the phone. Women inside unpack something in peace. No fast food

What can I say? It's just McDonald's 😀 Food is just what food is. You eat it, feel full for a while and that's it. But it's always possible in between

The worst McDonald's I've ever been to...

Ordered from Lieferando at 8:30 p.m., I called at 10 p.m. and asked where my order was. He said he didn't get an order and I should call Lieferando. 2 minutes after the phone call with the mccs guy, the order was suddenly canceled. It's unbelievable that you wait 90 minutes and then have no food. A guy like that should be fired straight away! If there is no capacity, then you should not offer delivery!! Called several times after that, suddenly he has trouble hearing me and hangs up. Just don't order from Lieferando!! A few weeks ago I forgot something and a subsequent delivery would not be possible. I should please drive you there and pick them up myself or I was unlucky. And for that you pay €4 delivery costs.

It was full, so the staff seemed overwhelmed, but it was still ok

Over 1 hour waiting time. Everyone is totally overwhelmed! No process visible. Unfriendly staff to the power of ten! And then so expensive! The main thing is to let everyone in, even if there are too many for things to run smoothly here!

The dogs make us wait for an hour, which is a drag

There are enough parking spaces available. If no one is available in front of the door, you can use the adjacent Netto or ATU parking lot if necessary This restaurant is spread over one floor Toilets are available and clean, but small There is a covered terrace directly in front of the restaurant, which can be accessed either from outside or inside A small outdoor playground can be accessed via the terrace for the children, although it is not covered There is plenty of seating inside and a playroom for the younger ones to keep them entertained This is kept rather small and the fun of the game wears off within a few minutes WiFi is also always available, which is available for 1 hour after a problem-free connection

It's best not to give any more fries soon, the result will be almost the same. Just eat completely cold. Shake liquid.

The food was ok, McDonalds, you can't complain. The service, however, was really slow. On the one hand, we didn't understand the employee who took the order at the McDrive because he mumbled and on the other hand, it felt like it took forever until we got the food (1 menu, 1 burger, 2 ice cream) at the counter.

As of: 09/22/24 hygiene When it is full it is very dirty and untidy. Also, the staff are very slow when it's not busy. The food is okay, except that the fries are usually cold and I usually have to order new ones. By then, all of my food is already cold and that's starting to really upset me. The service is quite ok. And as I said, the atmosphere is not that good. It would be nice if they would improve it. Best regards customer

Some staff are totally overwhelmed. Specially ordered sauces are often forgotten

Extremely long waiting time at the drive-thru. Burger cold. Young man completely overwhelmed when ordering and checking out.

Everything was great, can't complain

I was there at 12:30 a.m. last night and ordered a cappuccino and various other things. When I opened the cappuccino to add sugar, I immediately noticed that there was no foam. The sugar disappeared immediately. Even if there is a lot to do, please take the time to make a real cappuccino and not just mix coffee with cold milk. The cappuccino was only slightly warm. It really annoyed me because I was really looking forward to it. We don't even want to talk about the typical cold fries...

Typically on Friday evenings it takes a shockingly long time for the food in the drive to be ready, but overall everything went well

The food is, as always, McDonald's, but the cleanliness was subpar today. All the tables were dirty, the floor was full of garbage and leftover food. The cleaning staff only cleans the tables upon request by wiping everything down onto the floor. Other staff are standing outside the door smoking. Too bad, too bad, too bad

Very dingy and unclean branch. Thick dust hangs everywhere (on the blinds, disinfectant dispensers, shelves) and ketchup sticks to the walls and benches. Breakfast is a joke. The cold wraps stick to the paper. Burgers are getting smaller and more expensive. Simply ridiculous. Then it's better to go to the bakery for breakfast.

7:22 p.m. Waited 40 minutes for a simple order and the store was completely overwhelmed

What should you rate a Meckes? The burgers taste the same everywhere and don't look anything like they do on the menu. You wait forever at the drive-in counter. The new M Burger tastes like a Big Mac, but is totally wobbly and difficult to eat with your hands. We will probably never experience a wooden stick in a burger at Meckes. We will still come back ;-)

I ordered 20 nuggets and only 18 were in there.

It is and remains a fast food restaurant, the food is of the standard. However, either I'm always very lucky here or the owner has a good hand, because I've always had very friendly and courteous service staff there.

Nothing is going on here. The ordering terminal doesn't have a receipt and then they say you haven't paid. But money is debited. Something is very wrong here. If the terminal doesn't work, turn it off. And unfriendly high ten and the fetch and delivery man washes his hair in the Mc Cafe

Been waiting for two cheeseburgers for half an hour 😂 Correction it took 40 minutes. Incredible fast food. But now the kicker and someone has to explain it: The cheeseburgers were cold😂😂😂

I waited 40 minutes for my burger, next time please hire someone who speaks German and can run faster

Incompetence in store, never waited so long for food! McDonald's standards are 3 to a maximum of 5 minutes waiting time...

Very slow service, they also mixed up the ordered products.

Despite the crowds, our order was delivered fairly quickly, but the fries were not really warm. Burgers were fine. With the new Mac deal you get 2 burgers here!

Waited an hour for the food at the fast food branch, stood in MC Drive and went in every now and then to ask how long it would take. The branch manager who claimed to have done so simply shrugged his shoulders. Finally, it wasn't the freshest burger either, soggy fries, the fish cake was more than dry, had the feeling that it had been warmed up. The horn honking in the line of cars was funny. Conclusion, MCD Gladbeck, never again

Waited 45 mins for a pre ordered (on app) happy meal, 2 burgers and 6 nuggets. The orders were coming in and they were just picking which ones they wanted to make at complete random. There were about 25 people standing at the counter loosing their temper. The staff were completely chilled, pottering around not caring whatsoever that people were upset. Many people asked if they could speak to the manager to which the manager replied , “what should I do? “ Your job, maybe ?

The soap dispenser has been broken for weeks and there is hardly any water. How are you supposed to wash your hands properly? Tables and the floor are very dirty even though the store is not full. I have to say that they have diminished significantly

I'm actually all for McDonald's for a change, but it's easy to get everything squished on and as a customer you're left with muddy hands

Ordered at a column with table delivery. After asking 45 times and asking twice, still no food. Please be patient. After 55 minutes they actually looked at the receipt and saw that the order was not there. Everything still had to be made then. No excuses, nothing. Scandalous!

Class service. Nothing is forgotten here! Top.

ALWAYS CHECK YOUR ORDER Nobody is there but half is still missing again and again. Mcflurry tastes sour so really disgusting… I can't recommend the store

Large fries are only half filled but paid for large. Overpriced cheap burgers. If you go to the burger restaurant, you'll pay the same for top quality.

Had to wait a very long time for our food. More than 45 minutes, as if they can't handle the pressure... Wrong order on the table or your number not being called. I complained to the counter so the manager started preparing our order.

Fries were cooked too short. The cheeseburgers were small.

We ordered and we received a completely different order that is unacceptable.

The covered outdoor area could be cleaner. Table and chairs. Glass doors are dirty.

It rarely or never works here. Mostly cold, special requests (drink without ice or burger without pickles) usually go wrong. The blonde lady behind the issue doesn't have herself under control 😏 Funny spectacle.

Worst McDonald's in the area! I redeemed a coupon which is now painful because you can't cancel your order for cucumbers and onions afterwards. “And you can’t guarantee that an announcement to the kitchen will be successful.” Never eat there again, have had problems several times. To order a new one, I would have had to go through the drive-in again after waiting 20 minutes instead of just taking a new order like I would with every other time. Simply ridiculous.

As always, the ice cream machine doesn't work. This defect has existed for years, as soon as it is, the machine does not work. No ice cream, no shake...

Employee typed something wrong. Consequence the customer is yelled at by the team management. If you can't handle the stress in system catering, you should perhaps look for something else.

Ordered through Lieferando, got the wrong food delivered and McDonald’s said it wasn’t your problem….

Very bad. Had to wait 45 minutes. Food cold or lukewarm and incomplete. Many customers are dissatisfied. Manager doesn't respond to anything.

Food arrived cold. Delivery took 1 hour 20 minutes for 3 cold burgers. Nothing like that ever again!!!

As always, we were very satisfied. We don't eat there often, but we've never had any negative experiences when we do.

Compared to some other branches in surrounding cities, the quality of the food here is pretty good.

Not very fast and not easy to park! Otherwise it remains a McDonald's

A McDonald's that often has to deal with long waiting times, but if you pre-order via the app I've always been able to finish it quite quickly. So tip: using the app saves time 😁

Drive in Bad English Long waiting times No service Bad food (lukewarm, bland and too salty)

I got a burger with "just cheese" because I said "with cheese." It was all cheese and the patty on it. Nothing else. Sauces were also missing with the nuggets. Once I didn't check the takeaway food, wt*... I'm not going back now...

Just typical McDonalds. In the past, for the eating kick, we always sent someone there on a bike at night to get burgers for everyone. That was really cool. Well otherwise - sometimes the burgers are cold, often lukewarm - rarely hot. Sometimes like this; sometimes like that. All in all - you can do it. But you don't have to.

McDonald's is just McDonald's If they are not the same everywhere, it is not exactly what they want, their concept. Exactly the same everywhere, you come in and don't think long about where do I have to go, no, you know your way around, they're all the same. The only thing that is constantly changing are the prices and the size (weight) of the individual portions, prices are getting higher and the portions are getting smaller. What they also manage to do is that the burger in the north tastes the same as in the south, but every now and then I ask myself, do I always want it that way, or wouldn't I also be happy about individual tastes?

Test purchase!! The surcharge amounting to €6 was simply ignored and not given by the person who ordered it! McDonald's made a lot of money here by not putting the toppings on the burgers! As a result, we have a loss of €6, which would probably have only cost MCD 20 cents!!! Rip off!!

Disinterested and loudly shouting staff! Food was ready quickly and you could sit outside.

The employees were very nice, but seemed overwhelmed by the many guests arriving from the Movie Park

Too bad, at least the food was still warm

This is my standard McDonald's because it's near me. I'm actually always very satisfied because the employees are friendly and quick. If something goes wrong, the problem will be solved.

It's small inside, but there's a great covered outdoor area