McDonald's in Geesthacht - Telefonnummer, Reservierungen, Bewertungen

Unterirdisch Papp Bürger! Mr. M müßte heißen Mr. Würg! So teuer und so eine mindeewerige Ware zu verkaufen! Ekelhaft! 2 Euro woanders dann bekomme es frisch und 1000 mal besser!

Waiting time good, clean, drive in a bit difficult, contact area too short

I have no idea how Mcdonald can be so popular. The cola was watery, the fries tasted like nothing and the m "burger" was disgusting. The sauce tasted like vinegar and mayonnaise. Then there was a bit of lettuce and onions on it - the cheapest of the cheapest. I know why I wouldn't eat this stuff otherwise.

The shop is very dirty. . Eating takes forever. Update 8/21/24. The shop is not cleaned at all in the evenings. No table service. Scoreboard out of order. And I'm not surprised that they are rated poorly.

Nice staff, but most of the employees just stand around instead of processing orders or even cleaning and clearing the tables. All tables were completely greasy.

The food and service were OK. Since there were a lot of guests there, it was very loud.

That was definitely the last visit. The more modern it becomes there, the longer it takes for the order to be ready. Waiting in line at the checkout for 8 minutes until someone comes to take the order. 25 minutes from entering the location to receiving the goods. I'm not used to something like that.

McDrive works well, especially if you have already ordered and paid via the app

Seems to have a hygiene problem. Had problems twice after visiting and having a shake/ice cream. Was told the same problem by someone else!

Outside area very dirty. CITIZENS looked very clapped together.

Dingy shop, tables dirty, so only took a coffee to go

Everything tastes bad, the staff is unfriendly, the floor is sticky, the tables are greasy, I had diarrhea and flatulence for a week

0/10 Service works slower than my grandma, queued for 2 small things. All the orders after me were ready before mine, McFlurry was made while my little chicken citizen wasn't packed yet. Delicious half melted McFlurry to eat!

Buy a new ice cream cafe machine... the part is completely scrap if it's true!

Employees seem more interested in each other than in the guest. While the food is being served, people continue to chat and just press the bag into their hands. To top it off, instead of two McToast Cheese, there was one with ham. Only noticed when I took a bite. More than just unhappy as a vegetarian. Here too there was only a careless apology, not even a drink or something similar was offered.

Very friendly, quick and accommodating. At Easter there were chocolate treats... also at the drive-through. In two cases the deliveries to the table were not completely complete, but the handling of the complaint and apology was exemplary... exemplary. The toilets are off-putting, but that goes for almost every McDonald's.

Only received half of the order and then no insight was shown.

Maschalla, 3 o'clock grabbed a burger and snacked on a few fries. 10/10

The last time a burger was forgotten, unfortunately I was in a hurry and didn't check it on site. I only noticed it at home when someone was allowed to go hungry. Today 2 order machines are broken and at the checkout they don't look at you with your ass and brush you off after 10 minutes... thanks for nothing

The roses at McCafe really surprised me. That makes a very good impression. You can't help the quality of the food. This is typical fast food, but the employees are really nice and helpful.

I am absolutely disappointed with my last visit to this McDonald's. As someone who orders Plant Nuggets for personal reasons, I was horrified when I was served regular nuggets instead. This is not only a serious mistake, but can also have health consequences. But that wasn't all - when I told the staff about the mistake, they actually laughed at me! Such disrespectful behavior is completely unacceptable. I expect much better service from an international company like McDonald's and I won't be coming back anytime soon. Very disappointing and an absolute disgrace!!

Was there yesterday after the Germany vs Scotland game. I ordered a strawberry cake and then discovered that it contains gelatine which I am not allowed to eat. Up to this point it's my fault because I didn't inform myself so everything is fine. There was actually a lot going on and the employees seemed stressed (I understand that). I went to the food counter and asked a lady with a black T-shirt, brown hair and glasses if it was possible to exchange the cake for another one. She said “No” in a cheeky, annoyed tone and referred me to the nutritional table. I also understand up to this point. After all, goodwill is not an obligation. Next, I actually wanted to simply hand the cake over to the lady so that one of the employees could eat it because it was a shame to throw it away. But before I could even finish my sentence, she suddenly snapped at me and said "I can't give you another cake just because it has gelatine in it, go to the colleague (from McCafè) and buy a new one" even though I actually wanted something wanted to say something completely different and simply wanted to offer one of the employees there the cake I had already paid for. I understand that it's difficult when you're stressed, but you should still stay down to earth, not arrogant, unfriendly. And above all, listen and make excuses. If you can't stand stress, you should simply choose a quieter job where you don't have to complain to customers. I then handed the cake to the McCafè employee

Coiffure eating fast food is okay. Service was friendly and quick.

I think the service is getting worse and worse. What's so difficult about ordering 3 burgers? I had 1 Cheeseburger, 1 MC Chicken and 1 Big Tasty to take away. They asked 3 times without letting us finish and we then received a bag with 2 burgers. After another conversation we got 1 chicken burger, 1 MC chicken and 1 Big Tasty... annoyed we gave up and ate our lukewarm burgers. A while ago we ordered a Coke Zero and a Coke...no one could tell us which drink was which. Wild negotiations broke out because I got 2 Cokes.....yes, but I had to know which was the Coke and which was the Coke Zero, otherwise I would have health problems if I got the one with the sugar substitute. It's becoming increasingly difficult to get the right food there despite ordering correctly. I think I'll avoid dining there in the future. A pity.

It's a shame, I just wanted to eat something! The restaurant is very dirty, there is rubbish everywhere, outside it is the worst! A pity

Easter countdown and ice cream machine broken again on the day when it costs €1. This is now the second time in this campaign. Probably intentional!

So we are regular customers in Geestacht And today we ordered strawberry cake and the cream was in the cake, the last time the strawberries were frozen on the cake. We ordered a cherry bag that was more burnt than I have ever seen in my life. Unfortunately I don't recommend getting anything there.

I wanted to order today and was the only one in the restaurant. I paid extra attention to it. Then at the ordering terminal I was rudely "asked" to leave the store because only one customer is allowed in the store. I turn around and another customer came in after me, passed me and went straight to the checkout. Despite my objection, I was "asked" to leave the store. Well, with the masses of customers, you can scare away some people.

This is by far the worst delivery service there is. Ordered 3 times, forgot something each time. Even if you order food at the drive-thru, you should check immediately whether everything is there. Here too, something is often forgotten. I am very dissatisfied!

I have never experienced anything like this before. There were still 2 and a half hours until they closed and outside was locked. I go to the front and ask, "Excuse me, why is the door locked?" I get the answer from the woman with glasses, "Because I feel like it, we've already cleaned. I then said I would be happy to clean the one table we were sitting on myself and said she would rather take it to go. What kind of behavior is this? The lady doesn't know the word customer courtesy. At least the man with light hair and light eyes was very nice and apologized several times. I would never hire someone like this woman.

Of the 3 different parts of the coupon menu, 2 made it into the bag. '3' was probably too difficult🤔 Maybe the nuggets are still with the serving, they were missing too.

Unfortunately I wasn't greeted at the drive in this evening and had to wait 15 minutes. Couldn't place an order! When I got to the payment window to order the window was simply closed! After I knocked it didn't open either. This is an absolute no-go. Unfortunately I didn't have time otherwise I would have gone in and complained. Mcd Geesthacht never again.

Unfortunately it was very dirty the tables the staff tried hard but there was rubbish on the floor and the service trolley was overflowing

Everything is great here. Great food, friendly staff and everything was clean. This is how every McDonalds should be.

It was very dirty. The table and the floor! Everything was sticking.

Things are getting worse and worse, especially when it comes to hygiene! Hardly any clean tables. Not to mention the toilets. Many benches are broken. The children's play area has also not been renovated for years, everything is broken. Just pure annoyance. Especially since there is no other McDonald's nearby. It's a shame that nothing happened!

Just ordered from McDonalds at the terminal. Ordered 3 items for breakfast and waited over 30 minutes. The staff there are completely overwhelmed and just stand around and chatter away. The whole area in front of the serving area was filled with people who ordered after me and there was a commotion because since we waited 20 minutes not a single food came out except coffee and snacks for the tables. Simply a disgrace with the service. Long enough to wait for 3 little things.

Very dirty, including the toilet.

Was okay! Unfortunately we forgot to pack everything. After a call we will get it refunded next time. Employees are friendly and try to get the food ready quickly.

Everything is nice and fresh and clean and there are plenty of parking spaces, there is also a small play area outside for children.

Unfortunately, something is often forgotten when ordering, whether it's the toy or the nuggets for the Happy Meal or just all the sauces. You really have to always check.

Food, i.e. burgers and the like, are always delicious and flawless 👍 Unfortunately, something is often forgotten during the drive-in 🫣 The restaurant itself could be a little cleaner 💁‍♀️

Food is good, but tables and floors are not clean and benches are broken. Not to mention the women's toilet. Dirty and no paper towels and the fan also broken. Not nice

Not recommendable! Major hygiene problems, even with a smaller number of guests waiting over 30 minutes, employees who grin at you and have fun with each other because they make guests wait at the checkout, employees who stand around doing nothing instead of wiping the tables and taking care of the guests. The service has deteriorated very badly. We were here for the last time!

Top service, absolutely nice boss. Even if things from the kids menu are out. Does he really make an effort to ensure that you as a customer are satisfied? This is how system catering works.

They didn't have a Big Mac backpack.

Superstore always clean always reliable. You will get ketchup gel here.

The same problem over and over again either you get an apple bag instead of cherry without being informed but you are allergic to cinnamon or something is missing, it's always the same. From now on to Bergedorf the staff is apparently more capable and trained than in Geesthacht.

Das essen war in Ordnung, der Tisch allerdings war extrem schmutzig, auch auf Ansprache bzw. Bitte an einen Mitarbeiter den Tisch einmal abzuwischen passierte nichts. Dort im Restaurant zu essen wird mir nie wieder passieren. Haben wir in der Situation auch nur gemacht weil die Enkelkinder dabei waren.

I was here today with a colleague. First of all, the ordering machine was broken. When we asked for help from the staff, they just looked at us and didn't respond to us at all. So I was forced to give my colleagues my food. Then I ordered a new one. I actually waited 25 minutes for this meal. Then got a cold hamburger and cold fries and half warm nuggets. This shop can only be recommended to a limited extent. Anyone who wants to turn fast food into slow food is well served here. If you like cold food, this is also the right place for you. The service also leaves something to be desired. My finished food was put on the counter, but my number wasn't even called, so my waiting time was unnecessarily extended by another 5 minutes. But at least they increased the prices significantly to compensate for the lack of service. So the bottom line was that I was allowed to pay €15.69 for a cold hamburger, fries and a watery cola. Thank you for that.

The toilet is constantly dirty.

Ordered on the app and received quick delivery Was very satisfied.

Actually like any McDonald. Quite ok .

You order from the machine at 9:17 a.m. People who order after you get their food first! When I asked at 9:27 a.m. the receipt was taken from me and it was discovered that I had already been “pushed away”. When I wanted my money back because I had to go to work, I was told that they couldn't refund it! So you go to work hungry and €12 poorer! Underground service Order number: 208 UPDATE: The restaurant manager apologized and I received my order and an apology on February 25, 2024. I'm glad things have taken another turn!

It was only lukewarm and the app couldn't scan the codes again because there was no cell phone reception> as is so often the case. Also really cold, my hands were really cold because it was so drafty.

Very clean office and service staff are, as always, very friendly

This time it wasn't so good, first I got the wrong orders and then before it was brought it was sitting at the front for a while, then it wasn't as warm afterwards.

A McDonald's like there are many. Very friendly and nice staff.

Today we were back again after a long time. I decided that it was the last time for now. There was no clean table and people were almost stuck to the floor. The tray trolley was completely overcrowded. Sorry, but you can assign someone there to take care of the cleanliness. For us, that was it for now. 🥵

As is so often the case in Geesthacht... if you don't take everything with you, you pay for it packed + wrong sauce.

Toilets completely disgusting, everything dirty or dirty and wet! And latte macchiato is way too expensive at €4.39 and tastes really weird. Kind of like what the burger buns smell like.

The MCs in Geesthacht is really good. We like to go there.

A bit dirty, not very inviting, burgers slapped together.

A regular McDonald's. Employees were friendly when taking the order. As usual, there was nothing to complain about with the food. Toilets are also neat and clean.

Great opening hours don't even know that they're open until 3 a.m Thats how it is suppost to be You have to know!

Unfortunately, things are still not getting any better here. Food felt like it had been kept warm for 2 hours, service, yes, what can I say, I don't understand the language and something is missing every time... It used to be better...

Unfortunately it got worse and worse

Unfortunately, like so many times at home, we noticed today that something was missing, so we set off again. We got the citizens but the rest was just cold. Not so great, especially if the things that were missing were for the child.

Es war drinnen fast kälter als draußen

Sehr nettes Personal, essen lecker , man merkt die 19% Mehrwertsteuer wieder...

Früher war das Essen schon nicht gut. Jetzt bekommt man das Zeug kaum noch runter. Einzig die Pommes sind 👍.

Sher dreckige McDonald's , Tische nicht sauber , auch wenn nicht viel los .

Immer Freitag`s ist "Mc Friday" auf Arbeit. Das Essen ist immer gut, der Service und der MC Drive sind oft überlastet und teilweise sehr genervt und unfreundlich. Das Essen in der Filiale gefällt uns nicht, da das ambiente maximal 3 Sterne verdient.! Mein Highlight, Big Tasty Bacon (Ohne Tomate) da der Burger dann frisch gemacht wird. Die Sauce als "Kaufbares Produkt, würde den Umsatz immens steigern! nur so als Anregung! Ansonsten für Fast-Food, immer gerne genommen!

Das Essen wurde uns von einem sehr lieben Herrn an den Tisch gebracht. Er war besonders lieb zu meiner Tochter. Rest war super. Obwohl es nur Pommes und Burger waren, haben wir uns gut aufgehoben gefühlt.

Zu lange Wartezeit......NICHT MEHR SO SCHNELL WIE FRÜHER

habe statt den veganen nuggets normale mit fleisch bekommen

Dauert zu lange für fast food. Manchmal sind die Burger nicht mehr warm und das stört.

Schnelles Essen, aber kalt serviert. Dieses ist mir nun schon öfter in div. MacDonakds Filialen aufgefallen. Es gibt nicht nur Spar- Menüs, Es wird auch bei der Zubereitung gespart. Fazit: Wenn ich kaltes Essen möchte, tust auch ne Stulle.

Wer gerne ewig auf seine Bestellung wartet ist hier gut bedient. Der Drive-In ist immer voll (lange Wartezeiten) und im Store selbst wird man auch nicht schneller bedient. Ich muss aber dazu sagen, dass es wirklich immer zum brechen voll ist und ich mir vorstellen kann, dass das Team einfach nicht hinterher kommt. Ansonsten ist es ein McDonald's wie jeder andere auch. Die Qualität der Lebensmittel soll ja überall gleich sein. So auch hier. Die Bedienung ist jedesmal unterschiedlich. Mal ist sie freundlich mal mehr unfreundlich, was wahrscheinlich auch dem Stress geschuldet ist, dem die Angestellten ausgesetzt sind. Ich hatte auch tatsächlich einmal die Situation, wo ich was in der App bestelltes an der Kasse zahlen wollte und gute 10 Minuten davor stand, bis jemandem auffiel, dass ich da stehe. Aber das kam von ca. 7 Besuchen nur einmal vor und es war mal wieder wirklich viel los. Ps. Pizza Taschen bestellt und Nuggets bekommen. Danke für diesen schlechten Service und den Betrug am Kunden

Umständliches Bestellen am Terminal.

Das Essen wie immer gut. Doch dir Sauberkeit und die Aufmerksamkeit des Personals könnte besser sein.

Cafe und Chickenburger Mal kurze Pause, aber gut schmeckt! Ein bisschen Teuerpreis! Ich habe genug gegessen. Unter 5€.

Der Laute Mc Crispy ist MEGA 👍🏻 Aber die WCs das komplette Gegenteil 👎

Die Tische müssten häufiger gereinigt werden. Diese waren ziemlich verschmutzt.

Es war ganz fürchterlich. Wäre ich nicht mit 2 kleinen Kindern dort gewesen, wäre ich gegangen. 1. Essen, wie fast jedes mal, unvollständig 2. Die meisten Tische dreckig!,!!!! 3. Personal sehr unfreundlich und mehr mit sich selbst als mit dem Kunden beschäftigt

McDonald's halt und schnell zwischendurch. Wie immer soweit alles gut.

Wird immer schlimmer. Sauber ist echt was anderes

Das Essen ist meistens lau warm oder kalt,

Sehr freundliches und hilfsbereites Personal

Immer wieder gerne in diesem McDonald's.

Einfach ein McDonald’s. Essen ist okay. Lange Wartezeit. Sehr voll dort. Wenig Parkplätze

Das Essen muss man glaub ich nicht extra bewerten, das schmeckt eh immer gleich, egal wo 😉 Aber der Service ist unterirdisch. Zwar meistens freundlich aber es fehlt immer, wirklich immer etwas! Egal ob Getränke oder Ketchup. "Sonderwünsche" wie Bürger ohne Gurke sollte man sich direkt verkneifen. Leider ist es auch fast immer dreckig, besonders die Tische sehen schlimm aus.

Es war supervoll an diesem Tag. Das Personal war nett und gut Sortiert. Es wurde nichts vergessen in unsere Tüten zu packen und alles war wirklich sehr frisch. Wir freuen uns wenn wir irgendwann mal wieder kommen.

Danke wegen mc Donald geesthacht bin ich fett geworden!!! Trotzdem gut zu empfehlen!

Wird leider sehr oft Sachen vergessen . Momentan geht es aber gerade da sie wie es scheint anderes Personal haben . Draußen könnte es aber besser und sauberer sein bei der Kinderrutsche und den Tischen und Stühlen dazu noch die ganzen Spinnenweben überall. Die runden das Erscheinungsbild nochmal ab . Sorry aber leider wahr .

Wollte nachts nur mal kurz einen burger 🍔 essen. Leider zu besoffen um am Automaten zu bestellen, dann hat der freundliche Mitarbeiter mal eine Ausnahme gemacht. Super geil.

Das Essen variiert echt stark ...mal hat man Glück es schmeckt alles ,mal sind pommes etwas pappig, mal Burger nur lauwarm... Im Restaurant selbst ist der Service schon gut . Sie sind stark bemüht aus dem etwas ranzigen Laden das beste rauszuholen...

2023-08: The Big Mac war kalt, der Käse nicht geschmolzen. Bei den Cheeseburger meiner Frau und des Sohnes war die Hälfte der Burger ebenfalls kalt, der Käse nicht geschmolzen. Big Mac und Cheeseburger wurden getauscht, aber die eingetauschten Burger waren ebenfalls kalt, der Käse nicht geschmolzen. Hab's dabei belassen, den Kollegen beim Rausgehen informiert. Er hat es verteidigt. "Neue Gesetze" würden dazu zwingen, den Käse erst sehr spät rauszunehmen. Warum dann aber die eine Hälfte der Cheeseburger okay war und die andere nicht, wusste er dann auch nicht. Der Geesthachter McDonald's ist wirklich mit Abstand der miesesten den ich kenne.

Ohne viele Worte: einfach lecker.

Waren heut dort ...schmuddelige Tische ...Boden nicht sauber ...Cola ohne Kohlensäure..als wir uns beschwert haben ...neue bekommen...wieder das gleiche ..aber nicht neu bekommen ..Fass war leer ...Pommes kalt..Burger lauwarm...Antwort ist halt viel zu tun ...öööhhhmmm der Laden war noch nicht Mal halb voll ...das Personal war total überfordert... Seit Wochen geht der Laden bergab...wir werden dort nicht mehr hin fahren .,..schade eigentlich ... Haben letzte Woche in HH-Harburg gegessen...dort fiel sogar meinem Enkelkind die Sauberkeit und die ordentliche Qualität auf