McDonald's in Ibbenbüren

I just had a question about the food I ordered, I was answered in English and made to understand that the employee didn't speak German. She then brought in another colleague, who only gave me the answer in English. Then I asked myself if I was in Germany 😂😂😂

We just ordered via the app in the new parking lot. We had to wait 15 minutes for the food, the fries arrived cold and when we looked through it we noticed that two burgers were missing. Then we went in and we thought they had put the burgers in our bag. I thought wrong - when we got home we realized that they had only packed 1 of the 2 missing citizens. I've never had it so bad with them, but that's a reason for us to never use these parking spaces again!! Just a shame

The boss is the best there! Always in a good mood and always an open ear!

Clean, fast service, delicious food

We've been customers here forever. Super nice staff, the food is always great. We will continue to eat there in the coming years.

Where I ordered online via the app, 1000 points were deducted for 20 nuggets. Afterwards I received a message that my order had not been accepted and the branch was having problems with app online orders. Then drove again. The 1000 points were still debited. Therefore, no recommendation for McDonald's. Customer service didn't respond to my email at all. Therefore, we can avoid MC better

It has always been my favorite because of the food quality, speed and the hand washing station. A lot has changed after the renovation. The most negative change for me is that the freely accessible hand washing station was removed and replaced with a waste separation system. Would there be a proper way to wash and disinfect hands in the toilets, okay. Unfortunately, soap can only be found there sporadically, there are no paper towels and the rooms are very narrow. Otherwise, the food is always okay, fresh and tasty (better than at many other branches!)

It was empty and the food was still very cold (French fries cold and old castles even with a little sosen cola only tasted like water) 2- the service you just threw a tablet of food on the table and didn't have a good appetite to say Then I bought cakes and muffins to take away and there was a young girl in MCcafe. I wanted to briefly say that I wanted both things in a package. He was very arrogant and he sent me to the checkout. Then the shift manager comes who was also very aggressive I'm also saying he just looked at me wrong So in a few words I want to say the staff are not friendly with the guests if they keep it up, it's best to look for a new job because that's not normal

A better McD in terms of food. Price performance okay.

Very tasty menu for a good price! Fries, nuggets, curly fries and a Mc Sundae for 7€ is a really good price 🙂

Best Maeckes in Germany 5 ⭐️⭐️⭐️⭐️⭐️

Friendly staff, decent McDonald's, good parking lot. It really doesn't happen often anymore...

Best Mc's ever. The food is always fresh, warm and delicious. The employees are the nicest people ever. If they don't have something, they'll give you an alternative and something extra. If the order isn't right, they don't complain and quickly replace it

Great service and clean branch. Absolutely recommended.

Standing in the cold for half an hour at night for 4 burgers because they are renovating and the "kitchen" is outside in a food truck. Then why not just leave the branch open entirely? Complete confusion, people had to be asked what they were getting. Apparently orders from the terminal inside didn't arrive outside at the food truck.

Only bad for a few months 😞 Better to do it completely than to ruin 85% of customers' appetite for McDonald's in general!

Currently selling via a snack truck as the branch is being renovated.

The store is currently being remodeled and it's total chaos. Why don't you just close this branch for 2 weeks? Currently no drive in, no breakfast just a small menu with dishes. No parking options as these are occupied by the companies that currently work there. Food wasn't warm and the chicken was raw. Never again!!!

Like every McDonald's, the ability to charge my electric car was important to me.

If a store is closed due to renovations, you should also display this on Google. It currently says open

Half of the food is cold, the tables are dirty, etc. Unfortunately I'm out of there!

Waited 14 minutes for the cold food. An approximately 40 cm long black hair in the cola. No spoon for the ice cream. Catastrophe the place.

McDonald's just. Ambiance as always. Food is just okay, nothing great but okay. Service here is a bit of a disaster. I've had better experiences at McDonald's. Otherwise, as I said, just McDonald's

Remarkably busy. Intersection with also a Burger King. Too bad they don't have vegetarian products like we do in the Netherlands. An alternative but super expensive. 7-9 euros for some veggie nuggets. Furthermore, a pleasant atmosphere

So I thought it was time to write something here... maybe the boss will read it and something will change (I don't think so) Why only 1 star? Because you have to give it! Ok, maybe because of the food itself, but it's just Mecces, it's the same everywhere There would be a 2 star if the food was warm and the burgers could be topped properly, but that seems to be a science in itself. I would give a 3 star if the employees could put on a smile, it would be nice but it's also too difficult. There would be a 4 star if they finally managed to pack everything you ordered!!!! It can't be that something is missing from the order every third time. Do you even check what you put in there? And then when you come to pick up the missing part you don't even get a simple apology. Have you ever heard of kindness? I don't believe.. And above all, you keep driving back to get the missing part and lose your fuel costs... And yes, I always checked in the parking lot whether everything was there, then everything was there for a while and then you trust it again... And then... ass...h! Well, things will probably never change here... Better go to Burger King, I've had less trouble so far! Oh yeah, this store would never get a 5 star anyway.

I just feel sorry for the dear little branch manager who always had the store under control. What just happened? Staff completely replaced?! Been there three times this year and three disasters. Wrong food, cold food, how incredibly dirty it is there. You can clearly see that the dirt is from several days, really disgusting. No German-speaking staff, which isn't a problem, but they just don't understand anything. Yesterday I waited 45 minutes for food until my husband went there. Food had been there for a while. Of course there was no mayo, a drink and my son got the wrong toy. The music, which was played far too loudly, is reminiscent of very bad music from a Chinese restaurant. Terrible.. This time it was really the last time...

Actually a good and clean McDonalds with friendly staff. However, last time we had a McChicken with dirty or moldy bread. We got a new one without any problems, but I don't think anything like that should happen given the hygiene regulations and controls.

Order came wrong for the 3rd time. Staff can't speak German (welcome to Germany) I get a hamburger instead of a big mac. Disaster here, it's better to drive 20km further to Hasbergen.

Short conclusion ordered 2 Big Macs with fries and Sprite got 1 cheeseburger and fries and water instead of Sprite no joke!!!! Staff unfriendly and don't speak German (thanks Ricarda)

The workers are extremely nice and I love the food. But they should put straws back in the drinks. Also. It's really full lots of times but that explains itself!

I had problems with MC App for a long time, now everything is working again. Everything was great 👍

The night shift workers are completely rude. My food took half an hour

Unsanitary! Table dirty, spoon with the cappuccino still had chocolate on it and many stains. Tables dirty, floor sticky and chairs/sofas dirty. Toilets no paper and floor was sticky. Luckily I received wooden stir sticks with my order. I'm curious what the coffee cup looked like before there was coffee in it. Butter croissant was very tasty. Could more time be spent on hygiene.

Top service and the food is always fresh. Great team, please keep it up.

Nice McDonald's, shame it's a little out of town

Never been so disappointed at Mcdonals. The waitress in the drive-in spoke in French the entire time we were ordering and took the order completely incorrectly. Unfortunately, it was only when we got home that we noticed that the new M Burger was missing and that the nuggets that were ordered as Planet were made of real meat, but were in the Planet packaging. After calling, all I could say was to look in the bag, but should I then try every nugget?

Beautifully made, everything new and great service! Also great for children. I like to stop here on the way through!

Really friendly personal. And it was clean as well.

If you pre-order online, everything is easy

1. Order was just given to others. 2. After asking why others who came later and ordered more got their food first and we are still waiting. 3. German was spoken so badly that you could hardly understand anything 4. You then got your food and it was thrown at you like a dog! You understand that it is stressful but the friendliness should remain! Employees are also treated with respect. You don't need to say anything about the kitchen. No hoods let alone hairnets are worn. Hair is flying everywhere. You simply grab the fries with your bare hands and throw them onto the tray. Is reassured with “brother”. The customer is not a brother or anything. He can do this at home! After we refused the food, we simply didn't pay attention to hygiene. The tables were all dirty. Nobody felt responsible for putting a rag over it. Even the employees say that they wouldn't eat the food anymore if someone just touched it. But why should a paying customer take on something like that and then eat it!?

Everything as you would expect from McDonald's.

McDonald's, what positive things can you say about fast food? You won't need it

A very modern McDonalds. Everything works as you wish. In any case, I've been in much worse ones.

Ideal to be able to buy something in 2 hours

Pretty average by McDonald's standards

We ordered a special drink there, picture 1 and got the picture 2. And the taste was terrible... they brought them back and didn't want any new ones, and for over 4 euros each (8 DM) unfortunately there are no zero stars

Easy, uncomplicated ordering and payment via the app at this McDonald's. The food tastes good, but you should definitely check your order after every drive before you leave, as it can sometimes be wrong or something could be missing.

One of the most clean and fast McDonalds I have ever visited. Super friendly and service minded!

What's going on there? Been there for years, the same employees for years, everything was always good. Ordered the menu and had it delivered to the table. Fries weren't salted, Coke wasn't carbonated, there weren't any side dishes on the menu so you had to chase after them. Employees extremely slow and listless. Christian Eckstein, what were you doing? Even one star is still too many!

I've had livestock twice now on the burger or in the paper. Ate a chili cheese today, threw the paper away and saw something small crawling where the paper was. Great... A few weeks ago I got two Big Macs, I ate one straight away and put the other in the fridge. About a day later I wanted to eat the burger but luckily I looked again and saw that there were already maggots on it... It wasn't the first time I had something in my burger that didn't belong there. I've had hair before too 🤢

It was relatively full but we still got our food quickly, everything ran smoothly and was fresh. In addition, the employees were all friendly. Compared to many other branches, this one impressed us :-)

It took 30 minutes from ordering to starting to eat. That's not possible in my opinion. The coffee was too strong and there were fruit flies in the cappuccino. We definitely won't have breakfast there again.

Staff was very helpful at the terminal

Very good in itself, but I wanted to play on the iPad and it kept crashing. That was very frustrating. In addition, the iPad was very greasy and not cleaned. Otherwise, eat at mccs as usual. You have to know.

Unfortunately the things were missing for the third time

I just couldn't get any meat on my CheeseBurger today. What's going on?

The gentleman who served us was very friendly and in a good mood :). The food was okay, just like you're used to at McDonalds :) . But it was hot once, and without hair, that's worth its weight in gold!!!

Service from the staff Highly recommended...

Chaotic, catastrophic, annoying. Food is almost always cold. In recent years, not a single order has been completed on the drive. There is always something missing or wrong. Unfortunately, despite repeated friendly advice and calls, nothing changes.

Very clean and very friendly and courteous staff. I've rarely eaten at a better McDonald's.

I did a few things in Ibbenbüren, I had been walking all day, been to 3 cities and hadn't drunk a drop of water, it was 35 degrees outside and I was dehydrated and tired, I went in and asked if I had some water could, they pointed to someone else who asked me what I wanted to drink, I said just bottled water, I need water please, then a black man with a gold ring (I think he was the manager) stopped the worker on, went to a fridge and gave me a nice cold bottle of water, I'm incredibly grateful for it, I felt like I was going to pass out and he really helped me

I ordered some burgers at 6:00 this morning. You can look into the kitchen and see that the guy isn't wearing gloves when he touches the buns. And then when I ate there was a hair in the packaging. Really poor hygiene standards!

best mcdonalds in my life, netherlands doesn’t deliver quality and charges waaay to much.

It is and remains a McDonald's. The food is always warm, but sometimes I don't have enough sauce on the burgers.

We picked up 3 Happy Meals at the drive through today. When we unpacked at home, we noticed that the fries were missing from all 3 menus. Called, after 30 minutes it was delivered free of charge. Plus 2x nuggets. Mistakes can happen... But this service surprised us very positively. Top!!!!

Clean restaurant, Fast service and sometimes hot burgers and fries.

Renovated and modern restaurant, the terminals make ordering quick. However, the staff could be a little more talkative; you get the feeling that the terminals make them feel superfluous and unmotivated.

Ordered via app for the first time today. Brilliant. After my last rather bad experience, I was very positively surprised today.

Attentive, nice staff. Thanks for the nice service

Just got some hot chocolate, for the price you should expect something other than just hot water with a hint of chocolate flavor!!!

Of course, due to the warm weather, it was very crowded outside. You couldn't keep up with the garbage. Nevertheless, everyone who brought the food to the table was very friendly.

What else can I say? ALWAYS but really ALWAYS - either something is missing from the order OR we get something wrong! instead of apple turnover, e.g. the apricots/peaches??? bag... just sad! unable.

Rolinck is better than this fruit nonsense but still very tasty. Overall, I'm very satisfied.

Lots of staff, very friendly. 3 customers in the store and waited 14 minutes for a McMuffin and coffee to take away. :-(

Always very busy, but the employees still try to bring the food quickly. Unfortunately, the stress often leads to encores as if for happiness. Meal forgotten or mixed up.

The ice cream machine is broken and the store is not tidy. Furthermore, no card payments were possible in the store. Food was also not edible because there was a hair in the food and the employees were arguing loudly.

Damn chic shop, lots of space and the outside area is awesome. Nice service and clean

A popular destination for us after a late evening. Sometimes we get everything as ordered, sometimes not. If you pre-order and then re-order something at the checkout, the entire order will be changed so that you can no longer collect points. Why don't people tell you that?

Great mac. One of the best in Germany. 👍🏽

May 11, 2024 10:00 p.m Extremely unfriendly staff at the order acceptance desk in MC Drive. The gentleman had a very unfriendly tone and while I was standing in line in front of his open window, he complained loudly about the customers following, while I was able to listen to him.

It has to happen every now and then Unfortunately the fries were a bit cold

As always. I only come to McDonalds with the grandchildren.

Nummer 299 ID: 151 Die Mitarbeiter haben kein Respekt weil als ich gesagt habe ob die mein Tisch sauber machen können hat sie mich angemeckert.Und als sie mein Tisch sauber gemacht hat hat sie eine solution SK benutzt die blau war das bedeutet dass es ein Scheibenreiniger war normal muss die solution lila sein namens DR.Der Fleisch vom bürger war sehr kalt und trocken.Der Manager weiß nicht wie man mit ein Kunde redet. Als ich mich Beschwerden wollte hat der Mitarbeiter mein bürger mit Handschuhe angefasst und es mir zurück gegeben. Ich hab den Mitarbeiter gefragt ob ich ein neues bürger bekommen kann und der Mitarbeiter hat mich angemeckert und nein gesagt und hat mir kein neues gegeben. Die haben kein Timer für die Pommes weil die Pommes auch sehr trocken und kalt waren.Und am Ende wollte ich die beschwerdungkarte und die Mitarbeiter wollten mir keine geben und haben mir gesagt dass es keine mehr gibt.

Personal unfreundlich! Mit kleine Kinder sprechen sie auch unfreundlich wenn man ein Spielzeug Wechseln will.Essen Sehr trocken und kalt. Schickführer der vorne an der Kasse mit dem Geld gearbeitet hat geht die Mitarbeiter in der küche helfen ohne Hände zu waschen. Als ich den schickführen darauf angesprochen hab warum mein Fleisch so trocken und kalt war sagte er dass ich den Kassenbon holen soll. Als ich in die küche geguckt habe. Hab ich kein Timer für den UHC gesehen und der schickführen hat gesagt es soll so sein. Die Mitarbeiter machen die Tische sauber mit ein roten Lappen die eigentlich für die Toiletten benutzt werden. Ich spreche aus Erfahrung weil ich 10 Jahre bei McDonald's da gearbeitet habe.Der schickführer hat keine Ahnung wie man jemanden serviert. Als erstes tut er den bürger Pommes und dann die Getränke und dann wundern sie sich noch warum dass essen kalt ist.

Redeemed the coupon, changed my mind, but not to take away, but to eat here, coupon gone, there's no way, it's a shame, I was hungry

Very clean and friendly and nice outside terrace

After my last visit to another branch in Osnabrück, I vowed never to visit MCD again. Today we were with you! We stood at the order terminal and were greeted very friendly by a nice gentleman and asked if we were okay. Experienced for the first time. Of course we got along, but no one had ever asked anywhere else. The order with service at the table was quick and brought again in a very friendly manner by the same gentleman. Burgers were fresh, fries too. Unfortunately, this is hardly the case anymore! We sat outside. Everything was very clean and an employee was constantly keeping an eye on it. Absolutely great! This branch in Ibbenbüren is definitely recommended!

I simply forgot to put the 20 nuggets I paid for in the take-away bag

After I unfortunately got the wrong milkshake today and had to drive back again, the employee Tüllin took great care of it. Big praise to the woman with the friendly smile and customer-oriented work attitude!

Food was quite good but the gaming table didn't work!

It couldn't be more unfriendly, it's better to look for new employees.

Completely crashed for a year. Always oversalt fries so much that your lip burns. And some burgers are prepared in such a way that they are inedible. I only eat at mecces, which is not in Ibbenbüren. Funnily enough, it feels like the only mecces that doesn't have the same standard as everyone else in Germany.

Dear McDonald's Ibbenbüren team, I would like to give my feedback on my last visit to your branch. Unfortunately, I was disappointed with my visit and would like to address a few points that stood out to me. For one thing, it was very cold outside when I visited and the heat lamps were turned off. This made it uncomfortable and uncomfortable to sit outside. It would have been desirable if the lamps had been switched on to ensure customers had a comfortable stay even in cold weather. I also noticed that the tables in the branch were not clean. It was obvious that they had not been cleaned thoroughly, which left them feeling unsanitary. Clean tables are essential for a pleasant restaurant visit and should be checked and cleaned regularly. I was also disappointed that there was no table service. It was difficult to find employees to do things like place an order or ask questions. Good table service is important to ensure a smooth process and a pleasant experience for guests. I hope you can take my feedback seriously and improve these points. As a long-time McDonald's customer, I expect a certain level of quality and service. I hope my next visit to your branch will be a better experience. With disappointed greetings.

The food tastes old and rancid. The chicken was old, even the tomato on the burger tasted rancid, the burger with far too much sauce wasn't even properly topped, and there wasn't even much going on. Even the curlies didn't taste like they always did.

Today we were at MC in Ibbenbüren. We ordered two different coffees to take away. We waited 15 minutes for two coffees and there was nothing going on. How we got the two coffees after 15 minutes, I asked the “nice” lady which coffee was which. Then she answers me with her arrogant manner, you can pour the coffee or I should put the lid down. No matter what MC I'm in, I've never gotten an answer like that. We're from Osnabrück and every employee at MC will tell you which coffee is which if it's to go. I would better train your employees on how to talk to a paying customer.

Burger without cheese please. Unfortunately I got it with cheese. A pity!

Typical McDonalds centrally located. Not far from the highway. Nice personel.

Delicious coffee, lovely staff.

We had to wait 24 minutes for 2 hamburgers. It's probably not a quick snack. The burgers weren't warm either. Never again MC, prefer Burger King again

Unfortunately, people are saving electricity here too and have been told for months that the heaters are broken. For months? Really now? The service was very nice. Coffee was served in porcelain cups, great. With a heater it would have been a great visit.