McDonald's in Dormagen

Very slow for a fast restaurant

Everything was great, fast service and warm food!

I find this one cashier and the employee very disrespectful. We said the code normally and she became aggressive the whole time after that she called her employee and the employee acted like we were the ones at fault and treated us disrespectfully. If this happens again I will call you.

Very chaotic since the renovation. A “cash register” which is also McCafe. So if you want to pay in cash or the terminals are down, it's very stressful. At the same time, it's actually always pretty crowded there. The food is typical and actually the same everywhere.

It's easily the 7th or 8th time they've messed it up and I'm still stupid about going there but that was the last time. BT ordered bacon without cheese and got no bacon but with cheese. So a maximally modest burger, if you can even call it that.

Ordered dessert, waited more than 45 minutes, although there will be few people. No one warned (Later, the cashier said that the chocolate had run out and we had to wait another 10 minutes! As a result, they took the dessert with them. They also took a latte with them, but they made it for us at the establishment, we were not satisfied that day( Also, be careful when you take out your order, my friends often don't get the burgers they ordered if it's a large order.

Unclean toilet, dirty tablet, only after complaint was the complete order for 4 people. Before, food was missing. No chilly cheese nuggets even though there are signs outside. A terminal is defective. Floor and tables unclean.

Nice McDonald's, lovingly designed Halloween decoration.

Very nice McDonalds and recommended. What's great is that there are two app order parking spaces, where you can order in peace and quiet and enter the number of the parking space in the app and then the food will be brought there. It should also be mentioned that there are four charging places for electric cars with CCS connections for EWE-Go.

A delivery service is always advertised every day (11:00 a.m. - 10:30 p.m.), but it is almost never delivered; Lieferando says "not available" every time. Maybe you should take a look from the HP with the “delivery service”

Today everything is fine and fast

The motive of fast food is to get our food fast, but whereas this particular branch we had to wait almost 1/2hr to receive our order despite the place Not being crowded. Not recommended to go if you are hungry and you expect a fast food delivery. 😒😒

Just MCs. (So ​​far) Always in a good mood, employees, modern branch, quick preparation. Somewhat tight parking space for the ever-increasing cars. Well located.

Every table is dirty, you can hardly walk outside because of the garbage

Well, it's fast food but one of the better kinds.

I ordered the Mc Muffin Bacon and Egg, the Mc Wrap Scrambled Egg Cheese and coffee. I was served breakfast within a very short time. The coffee was hot, the food tasted great. I didn't expect this quality. I will go there again occasionally, even though I'm not really a fan of fast food am. But the breakfast is really recommended.

Ordered 7:50 p.m Now it's 10:00 p.m Arrogant employee on the phone who tells me food will be made now Am I misunderstanding something? So incompetent? 5 burgers to make?

The toilets are unclean and full of feces that are not cleaned up, and the toilet cubicles are far too small, there is no freedom of movement, and rooms cannot be locked "locks are broken". There is also no disabled toilet. This McDonald's has no ambience, very disappointing. Some of the employees have no idea about friendliness.

Absolutely subterranean what you get for a lot of money at breakfast. And I threw this new Big Mornig Farmer in the trash can after two bites. So I'd rather stick with the classic liver loaf roll than let the American specialty restaurant take the money out of my pocket.

It was okay but somehow everyone is a bit annoyed. It's a shame, a little smile and everything would be a little easier.

You had to wait a relatively long time. But there wasn't that much going on

Redeemed a cheeseburger today using points, but didn't order it. Every time I drive into MC Drive and order, I have to check in the parking lot to make sure the order is complete. Every time fries or even burgers are missing. If you do this every second, you can save a lot at the expense of your customers. I find that very annoying. Above all, you try to call them directly, but no one answers there either. Therefore only one star

Every time the orders are wrong, which is a real shame. You order a McFlurry chocolate with peach sauce and explain this twice. At the end you get a normal McFlurry with chocolate and peach sauce. Thanks for that, it's your fault that I have theater with my girlfriend every time...

Never again! Unfortunately it has worn off a lot. Ordered 1 x McPlant, 1 x fries, 1x 6 McPlant nuggets. Drive-thru. Instead of McPlant nuggets, I got bacon nuggets and the McPlant I ordered was with meat patti. I can imagine it was a normal Hamburger Royal. Definitely not safe for vegetarians. Last time, the McPlant nuggets tasted like they were from the day before or twice fried. Not edible. Fries often with old brown fries. Won't come back. Shame about the money. The staff here should be trained again and made more aware of quality. That's just how you lose customers.

One of the worst McDonald's I've ever experienced. Employees unfriendly and rude, no possibility to charge batteries like in other Mc branches. The bike rack is so well located that there isn't even a lowered curb, which is great for people with a trailer for the children! Well, I'd better not start with the food. Tested 3 times, poor average 3 times, burger didn't come as ordered, last visit about 2-3 weeks ago the patty was so cold that I had it returned. We went straight afterwards and drove to our local club at the BayArena. Even our children didn't feel like spending time in this branch and they enjoy being in the shops.

I and apparently other guests have never been served as badly as today, toilet (H) unclean, no water to wash hands (note, sorry, we're not from here, according to the waitress) waitress can't take place, at the moment they are with you = 2 employees, then start pouring in the coffee for cappuccino, then disappeared for 2-3 minutes and then filled up the foam, but it was already in the milk cup, spoon only when asked and an addition was also given only put on the saucer when asked to do so. Complaints were only resolved after discussions with several employees, none of whom knew exactly what was going on You should take care of this station urgently greeting

Just bad. 60 minutes in McDrive. Never experienced anything like that. If you can't do it, maybe it's better to just leave it alone? 🤔

Waited an hour for food. The nuggets tasted like they were from the day before and the fries were unsalted and sticky. When I asked for salt to be handed over to me, I was ignored. I had to “yell” at the employee to give me salt. He didn't even find that, only the third employee. Too bad!

Sehr unsauber, Tisch klebrig, auf dem Boden angetrocknete Flüssigkeiten.Auf dem WC kein Papier, der Boden lag voller Papier,auf dem Eimer eine benutzte Pampers und ei blutiges Tampon.

The order shows as ready many minutes before it is ready

Catastrophe!!! People haven't talked about "fast food" for a long time, but here we are standing in one of the great new parking lots for app reservations and after 30 minutes there's still no food. When I asked after 15 minutes, all I got was "You can see what's going on here."

Waited a very long time for the food

Even if there is NOTHING going on, you often have to wait 20 minutes. Staff mostly unfriendly including drive in. This branch is becoming increasingly poor.

Terrible...the chicken burger tasted like it had been there for a long time. We had to wait for the fries because they were fried....well they were still white and not tasty. The toilet 🤢🤮 was really gross....it made me lose my appetite.... TERRIBLE!!!!!

We have enjoyed eating here for years, unfortunately not very often due to the distance. You can also go here with your dog, as there are plenty of tables outside and you can even get a warm blanket if it gets a little colder. The food is really outstanding. All menus taste excellent and are really very lavish and extensive. The service, although previously very good, has increased in quality over time and the service is very friendly and extremely courteous. Whether indoors or outdoors, the whole ambience is also very appropriate and appealing. Definitely my first choice when it comes to food!

I ordered the menu, the burger was not made of fresh ingredients, there is an assumption that it was prepared earlier and served from the refrigerator. In Ukraine, fresh vegetables will be made tastier, Willkommen

I would prefer not to give a star at all!! You wait half a decade for your food and it is still cold and even incomplete. I then spoke to the fat white guy with the red cheeks who said I should get a new burger. What a cheek!! Never again.. You are all dirt!

Very bad experience, I had a long time buying at McDonalds The staff couldn't serve people, I waited in line and even though the customers came later than me, they left earlier than me and had to wait 25 minutes for my order to come The service person was very rude, when I asked her why the order was late she replied and what should I do? There's nothing I can do to help you. Also you have to wait after I was served after 25 minutes. When I got home I realized my order was incomplete .I won't set foot there again

Burger without bread, is it necessary? thanks for nothing!

Last dirty place before the highway, employees incompetent and lies. It takes over 45 minutes to place an order via the app and is then still rude. They say they couldn't cancel, you had to do it via the app, which doesn't work.

Unhygienic, expensive and McDonald's hasn't tasted good for a long time anyway.

Super nice branch manager - very attentive and above all, helpful and accommodating:) One or another branch manager can learn a lot from this. Keep it up👍

Only go to the drive-in because the idiotic ordering process at the machine is too time-consuming

After the renovation, the restaurant is uncomfortable and spacious. No privacy, everything open. The breakfast tastes bad, is totally overpriced and a lot of the good things from before are no longer available. The staff forgot an order. The garbage actually has to be separated and disposed of yourself (!), outrageously... and in a restaurant, unbelievable. Never again! Nobody should do that!

Got completely cold food. I wonder how you can spend something like that with a clear conscience. Addendum: Unfortunately, the last few times we weren't even able to get the order out correctly. Once you've finished getting the rest of the things, you can actually have the whole order reissued because everything is cold.

Unfortunately very slowly. Friendliness could also be better...

I'm a regular customer at McDonald's almost every evening because the food is always neat and clean

Very, very clean, very pleasant climate... The cappuccino is really good.... Very friendly staff

Clean and orderly! I ordered a cappuccino in the morning. Instead of making the drink in the expensive portafilter machine, which was also switched on and ready for use, a fully automatic machine was used in the kitchen area. Cappuccino tasted bad. Cappuccino at MC otherwise tastes much better. Use your equipment!!!

Café was very good.. Great selection.. lots of space and new service.. Socket with USB at the table.. Nice

Something was forgotten again! This time the 9er for the children. Next time I'll turn the entire order inside out in the drive and check it. Unfortunately, nothing can be done with the incompetent staff!

The employees are very, very slow, they don't allow themselves to be stressed. Despite everything, things were still missing from the order.

We went there for breakfast this morning. It was super tasty and the staff was very friendly. Recommended 👍

The order was not added, and this is the first time

The best McDonald's I've seen so far

They forgot curry sauce 3 times 😔🙂‍↕️

Delicious breakfast and good coffee too.

April 22, 2024 10:45 a.m Just wanted a coffee. I'm now standing at the counter 10 minutes after ordering. A somewhat dark-skinned lady was busy serving the coffee and asked a colleague with dark hair, glasses and headphones to give me the coffee that was already ready. Just had to be pushed over. Her bored answer: I still have a break. The coffee wasn't really hot anymore after I finally got it. What still bothered me was that I ordered a coffee in a cup from the machine and consumed it in the restaurant. I got a paper cup.

Clean, tidy, for coffee milk and so should be checked regularly to see if everything else is fine

Well, some citizens are cold, the bacon is a little older. Only eat here every now and then.

Hele mooie macdonalds, mooi ingericht en schoner dan de gemiddelde. Alleen het personeel is zo traag en bezig met alles behalve het eten. Eerst kregen we de verkeerde order, daarna was onze eigen lauw ipv lekker warm. Als dat wat vlotter ging dan zou het een van de betere zijn.

The employees are nice, but there aren't enough staff. I had to wait 10 minutes at the checkout until I just placed my order, even though there was no one in front of me. I asked the employee and he said it wasn't my problem. I don't have any employees. To be honest, it's not my problem either I had to wait so long and the tables were all full and I came back several times but never again

Clean restaurant, nice outdoor area with play equipment for children

Modern branch with a nice atmosphere. To recommend.

If you pay with bananas you are a fool The employees can't even think from the wallpaper to the wall

Very clean and tidy. Keep it up. Everything is very chic.

Very unfriendly staff. Very long wait for food. We only ordered a burg and ice cream. We don't go there anymore.

The branch is clean, but most of the time the food isn't really warm like you would expect from a good McDonald's. Unfortunately I can only give 3 stars with difficulty.

It tasted very good, at least better than I know from other branches.

I was just at McDonald’s in Dormagen and just wanted to pick up a few pieces of cake. Was shocked by the low environmental awareness of the employees. Each piece of cake had been packed into a separate paper box and then carelessly squeezed into a door, so that one strawberry cake was completely destroyed. I also had to observe that when I removed the cheesecake, 5 more pieces fell from the cake plate and were carefully put back on. Very hygienic.

Newly remodeled. Very modern, well furnished, new and helpful staff. Food good as usual.

After years of being persuaded by my children to eat there, the price and performance was a total catastrophe compared to before, the meat was as thin as a slice of sausage and there was far too little sauce..... oh yes, both children vomited in the evening....

Actually quite clean, but the tray trolleys were FULL with leftovers and trays. That was at lunchtime.

We were there on Sunday and ordered and paid for ice cream. Then we waited forever and when we asked after about 15 minutes we said we had a lot to do. I understand that, but unfortunately the organization didn't work. Then he came with 2 ice creams and I said no we ordered 4 ice creams. Then we went back and had to wait again. Then we received our ice cream with a half portion and were told that would be the case now. Others who had also ordered ice cream received nothing. I think there was nothing left, so there were only half portions. There was no apology and no sign of it. Service is really different.

Unfortunately, recently there have been old, warmed-over burgers and unfriendly employees. Receiving an order complete without anything missing is the absolute exception!!!

We had breakfast here at 9:45 this morning. In terms of taste, everything was as good as ever. Stop McDonald's quality. So there is a lot of room for improvement. Unfortunately the cleanliness wasn't that good. Either the seats were smeared or the tables. But we helped ourselves with damp cloths. Since there was nothing going on here and the employees were hardly drowning in work, someone could have cleaned up in between. Considering that they are also relying on a “new” storage system when putting away trays, where the employees hardly have to do anything. Back then it was still said “We separate for you”. Now it's up to the customer to separate everything properly. It's just stupid if you also have a porcelain cup on the tablet (see pictures). Where does this come in? Paper? Leftover food? Mug? Mixed packaging? Or even liquids? This system is not yet fully developed. And for the prices, you have to go to two places to empty your tablet... It's better to order straight away from the car and put all the rubbish together in the bin after consumption.

Unfortunately, too many misbehaving guests and employees. Guests who listen to loud melancholic music and employees who shout in Arabic. Sorry, but I didn't feel well.

I was drunk and waited a long time to eat

You can expect too little chocolate sauce in the McFlurry when you work so quickly. Next time please add more sauce, you don't spend €3 for nothing.

Nicely converted restaurant with Mc Café, food okay. Unfortunately, even when there is relatively little activity, they can't manage to pack everything up; something is always missing.

Never again. Ate on site. Cold fries. Burgers just slapped together. Taste, well, that's how it went. Visually a disaster. No napkins no straws. No offer from advertising. It's getting worse and more expensive.

I ate there around 10 p.m. I had a stomach ache and headache right after eating. After I got home 2 hours later I threw up straight away! There was something wrong with the food, you should definitely check the food, you can't get sick after eating!!!

I love the coffee at McDonald's Germany..... Why because they serve it in huge cups and the cake.... for the price it is huge and delicious. I recommend the chocolate one

Confusing shop, you first look for the order taker until you find it hidden at the back on the right. Then you are skillfully ignored by the staff for a whole 5 minutes, no one felt chosen to take the order. Then I'd rather go to Subway, it was quicker.

Staff too stupid to work, something is wrong every time! It's a disaster to go to another McDonald's store!!!!!

I have never entered such a chaotic restaurant. Unfortunately I have to say that it's actually not a restaurant at all. While I was eating, I felt like I was sitting in a cage. I've never been to such a chaotic McDonald's branch! Unbelievable that this branch exists and is tolerated. From ordering at the machine to calling the assigned number, everything is chaotic. The “dining room” conveys as much cosiness as a train station toilet! Sorry, I've known the branch for 30 years. But calling this branch a “restaurant” is a joke. That should be banned. Never again !

Since the renovation, an order usually takes about 20 minutes whether it's a McDrive in the restaurant or a pre-order - it makes no difference. Sorry guys but this is no longer “FAST food”...

Makes a pretty good impression. Mc-Drive is wide and you have 2 parallel ordering portals.

Lauwarmes essen und ziemlich lieblos zubereitet und sehr genervtes Personal im drive in Schalter

Nett hier nur der typ auf Toilette liegt da schonn seit 2 wochen

Früher war es dort viel besser, doch seit dem Umbau nicht mehr empfehlenswert. Die Mitarbeiter (wenn sie mal da sind) sind zur Hälfte nicht mal eingearbeitet und Die Bestellungen sind nicht immer Richtig.

Essen immer gut. Nettes Personal. Guter Standort!

Immer kaltes essen wird serviert ! Mc Drive katastrophal !

Wenn schnell gehen muss,dann auch diese Fadtdood Kette

Kaltes essen und überfordertes personal

Wie soll ich ein McDonald’s Restaurant bewerten? Das steht und fällt einmal mit dem Personal das gerade vor Ort ist. Heute top, morgen wer weiß. Aber dieses Restaurant ist schön renoviert worden, alles hell und sauber. Sogar das intelligente trennen der Reststoffe ist gut gelungen 😅

War gerade um 9:30 frühstücken…Frühstücksburger kalt mc Toast unmenschlich trocken…btw habe den übelsten Durchfall eine Stunde danach und schreibe diese Zeilen vom Klo…🤬🤬

Unfassbar das Essen ist jedesmal maximal lauwarm. Fritten ekelhaft weich vom Warmhalten und Cheeseburger bzw. Doublecheesburger trocken . Wer zu Hause essen möchte bekommt ein uberteuertes kaltes essen . Hier fahre ich kein weiteres Mal hin .

Seid dem Umbau ist das der letzte Schrott. Ungemütlich, Personal nicht aufnahmefähig und die Führung vermutlich ebenfalls. Stand letzten Mittwoch mit 5-7 Kunden zusammen, die sich wegen der unvollständigen Bestellung beschwert hatten. Die Bestellungabholungsaufrufe waren auch falsch. Jedes Mal einbisschen schlechter ....🤣🤣🤣

Wollten heute(14.12.23) um 23:55 dort essen. Leider war die Tür verriegelt und der weniger kompetente Mitarbeiter meinte, wir könnten ja zu Mc drive. Hätten wir dies gewollt, hätten wir das ja direkt gemacht. Servicewüste Deutschland!!! Ich empfehle ein anderes Restaurant!!!