McDonald's in Dormagen

They're not getting the order right. For example, instead of an ice cream, I kept getting a Sprite. The fries, for instance, weren't salted properly.

It's insane how long you have to wait for your food! You'd have to order here already full because by the time you get it you're hungry again anyway. They haven't exactly invented speed.

We waited for our order for over 20 minutes when there was no traffic!!!

Absolutely not recommended. The 20-piece chicken nuggets were hard and dry, like they'd already been fried once, pushed aside, and then fried again when I ordered them, before being put in my bag via the drive-thru. Next time, you'll definitely get your food back. Shame on you!

Today at the drive-thru, Hashpuppy gave out the wrong food and said he didn't feel like it.

We were there an hour ago and ordered coffee and cake. The cake was old and the milky coffee and hot chocolate didn't taste good. After a while we ordered another Sprite, and we noticed that the employee who was mopping the floor was preparing the drink with the same gloves and was still wearing the same gloves when she brought it to our table, which made us feel sick just from the sight of it. We were also sitting on the terrace, and every gust of wind gave off a strong, unpleasant sewer smell, which led to me having to throw up several times after the whole thing!!! Definitely not recommended!! The health department should carry out inspections!!!

I actually thought it was good, I didn't see any dirt or anything else, the staff were nice, I was there at 9pm so it was actually chilled👍🏻

As usual, we were at the McDonald's branch in Dormagen today around 6:45 a.m., where the shift manager, a young man with glasses, banned us from the premises because we had informed him last week that something was missing from breakfast. He told me I should pay for what I already had. He also said we were banned from the premises and should leave. We've never experienced anything so rude; he behaves as if he were the boss. Sadly, no respect for age.

I have no idea what happened to this McDonald's. It used to be good. The food, the service, and the staff were great. We've been there three times in the last few weeks, and each time our order was messed up, something we only noticed at home, even though we'd checked the bag first. The burger wrappers were always the right ones, so we thought everything was fine. The only problem was that they always contained the wrong burgers. How can that happen?! Even when we ordered nuggets, there was a McChicken inside... If you do point it out in the restaurant, the staff aren't exactly friendly. And recently, orders take forever; sometimes we've had to wait half an hour, even though it wasn't exactly busy. That's it for us for now...

Clean and modern MCD. Very friendly team who quickly helped with ordering issues via smartphone.

This branch has spontaneously removed all veggie burgers from its menu. The entire floor is littered and dirty, and the tables look similar. The staff are unfriendly and annoyed.

Just McDonald's...same system almost everywhere.

The employee is totally disrespectful, angry, aggressive and tired I want to come back here again

"We were very impressed with this McDonald's. It's the first one that stands out from the rest in everything—service, taste, and atmosphere. No exaggeration!"

A truly child-friendly restaurant! You can immediately tell that families are welcome here; my child always feels at home. The staff is always helpful, friendly, and always has a warm smile. Of course, it can happen that something gets forgotten; that's human nature. But what I particularly appreciate is that even when some guests become impatient or even unfriendly, the team remains calm, professional, and unprovoked. This calmness and friendliness are not to be taken for granted and make all the difference.

Employees are completely overwhelmed, it always takes an extremely long time at the MCDRIVE, AND SOMETHING IS ALWAYS MISSING Stomach aches are inevitable

There was a lot of garbage around

Unfortunately, as always, something was forgotten. First, check carefully to make sure you've received everything you ordered before leaving. It seems you can no longer rely on everything you ordered being there.

Top there is nothing more to say.

Once again, something was missing from our order. We should really get into the habit of checking bags to make sure everything's complete. But why is something always missing? That can't be right 😡 McDonald's should finally take action here!

Ordered without cucumbers - got it with cucumbers... Sometimes the clichés about staff quality are true...

The staff is mostly friendly, and some have been there for decades. Unfortunately, something is often missing. It's become a habit to park and check everything after ordering. It's simply too expensive these days, and with their latest promotion, Mecces has completely ruined everything... Traveling around the world, there's hardly anything new, and almost everything repeats itself over the three phases. And charging some citizens more than they would for a kebab is downright cheeky.

Very nice lady at the MC-Drive counter.

The nicest and friendliest staff! Excellent service, and the fresh flowers on the table are a lovely touch!

The incorrectly topped burger was thrown away and replaced with a new one, which took 10 minutes because the burger was already cooked and no one handed it over. It wasn't warm by then either. But why was the incorrect burger thrown away? It wasn't poisonous, just the wrong topping. What a waste.

First of all, it is of course McDonald's but honestly, filling the McFrape with 50% ice cubes to make it "more" and therefore less of the actual product is pure cheating and actual buyer deception and, for the price, a complete rip-off.

Typical McDonald's. Low hygiene, low quality, high price

The employee was already annoyed when you walked in...you didn't even dare to speak to her...even when you asked, you eventually got an answer!!!! Horrible and very unfriendly staff...I WILL NOT VISIT THIS BRANCH AGAIN!!!! NO THANKS!!!!!!!

It's foggy. The tables are all worn out, and you wait 25 minutes for McDonald's??

Bad and slow service, lazy and lying staff about supposedly having no ice while she serves warm coke, after a complaint to her colleague there is suddenly ice... a McFlurry with hardly any content... Never again here.

Nice, but it's just a McDonald's. Nothing more and nothing less.

We ordered a chicken Big Mac and a chicken burger today. They included a regular Big Mac and a chili chess burger. That was the first. We then ordered two apple turnovers, one of which we received. As an alternative, we were given a raspberry turnover because one of the apple turnovers was missing. Unfortunately, that wasn't there either, and we had to wait 20 minutes. Really sad, I have the feeling the people there are really overwhelmed. That was the last time I was there.

Best McD far and wide! And yes: just because of the best on the McDrive: my dog ​​and I love you!!😚

staff is very friendly and it is clean

It's clean, and the service was faster than often criticized. Unfortunately, something was missing from the order. It was corrected immediately, but the extra minutes obviously didn't do much for the rest of the menu. Unfortunately, the fries were cold as a result.

We were there on Whit Monday on a motorcycle tour just for a coffee and were totally impressed by the exceptionally friendly service from a McCafe employee! Top

Probably one of the few nice and clean McDonald’s in Germany. Very good quality coffee! Liked it <3

We've been waiting for the cashier for an hour and nothing's happened yet. The food isn't ready either. McDonald's isn't what it used to be.

Food is good but too slow embarrassing

Waited 45 minutes at MC Drive today, the store is disgusting. The service is unacceptable.

Ultra-long wait times. Whether in a restaurant or a drive-thru. Whether empty or full.

20 mins for 2 coffee. Understaffed or whatever. Something is wrong.

Worst of all, 30 minutes wait for 2 coffees

The food there is really delicious and the staff are also very nice and the new equipment is very nice

Completely overwhelmed employees. We only waited a good half hour for food! There is no fast food. Then the order was wrong. We ordered curly fries twice. We got curly fries once and normal fries once. But the crowning glory was the Cola...we ordered one normal and one zero. The two drinks were not labeled, when we asked which one was Zero we got the answer: “I have no idea!” After trying we realized that both were regular cola. None were given to those served and the dispenser was empty. Restaurant including toilets not really clean! All in all absolutely bad!

It's clean and wasn't very busy when I was there.

Overall, a solid McDonalds. Unfortunately, the ambience was very simplified during the last renovation. Everything is very open and gives you more of a school cafeteria vibe. Unfortunately, the tables are a bit too small, so eating with two people at one table is a bit cramped. But Mohammed best employee #FreeMohammed

As always, something was forgotten on the McDrive. You just can't get used to having to look into the bags all the time. Absolute juice shop!!!!

Unfortunately not so clean anymore. Tables dirty and sticky. Toilets dirty. Food cold. Often something is missing lately. The location has been rebuilt many times and has become progressively worse.

My cheeseburger had a lot of salt on it and you couldn't eat it

Service was top, drinks and ice cream were at the table quickly. Toilets clean, staff very nice.

With table service, works well and usually quickly. Friendly staff, everything OK.

The cleanest McDonalds I know and very friendly staff.

A typical McDonald's with the usual dishes. The access to mc Drive was a bit confusing due to the current construction site. We only had to wait a short time after ordering and then received our burgers etc. Everything was still hot and tasted good too. In our opinion it is one of the better branches. Keep it up

The food at McDonalds is so well, everyone knows that. But it works in an emergency. This branch was very nice and the employees were friendly.

Totally different. Sometimes to run away, sometimes okay

This store should consider whether they want to continue employing the woman at the first counter after the drive-thru. With this level of rudeness, there will soon be no customers left.

The dishes could be warmer. The entire restaurant could be a bit cleaner.

Young boy 10 minutes for two chickenburgers and it wasn't busy

Ein sehr sauberer Mc Donalds im Vergleich zu vielen anderen im Umkreis von 30km. Kein Caos alles läuft irgend wie rund. Prima. Komme getbe hier her. 👍

Messy, dirty and crowded. Toilet disastrous

Here you will receive courteous service even without an app. Top!

The toilet is just disgusting. The poor cleaners

Fries were cold and undercooked. But would be replaced without any problems.

Mac Donald's is Mac Donald's. Just good every now and then

Totally underground. You wait 25 minutes for 3 Happy Meals. After discussion, no insight. Bad

The store is still open and we shopped, but we were not allowed to move within the store or even enter the restroom. Since a worker has cleaned the floor and doesn't want to work anymore, this is very rude

Ordered 3 burgers only got 2. Already for the second time. Phone is turned off. I want my money back, that's not possible.

To be honest, I've never experienced a worse Mäcces. The order is never correct, something is always missing and there are discussions. It's actually never clean. Better go somewhere else...

We come here every now and then. Unfortunately, something is usually missing from our orders. But if you complain about it, it will be sent to you quickly. The 🍔 could also be filled with a little more love. I can still remember times when there was a toilet woman at McDonald's. The toilets were always clean. This position was definitely cut for cost reasons. Unfortunately you can see that too. The toilets are often not nice.

Unfriendly service, food cold and old. Just disgusting.

Wie immer zufrieden What you see is what you get 😉

No longer the Mäckes it once was. If something is forgotten to pack, the customer is assumed to have the burger in the car. After 45 minutes it was sorted out and the rest of the food was now cold. Never again.

Quick operation at the drive-in counter. The food is known worldwide

The employees are nice, but there aren't enough staff. I had to wait 10 minutes at the checkout until I just placed my order, even though there was no one in front of me. I asked the employee and he said it wasn't my problem. I don't have any employees. To be honest, it's not my problem either I had to wait so long and the tables were all full and I came back several times but never again

Rating: 1 star This was our worst experience at McDonald's! The food was cold, which is really disappointing when you're looking forward to a quick, hot meal. In addition, there were unfriendly employees - both at the checkout in McDrive and at the counter. The service was rude and unprofessional. WE WILL NEVER COME BACK!

Each time Im here something goes wrong. This time they missed apple juice and sweetener which were in order. Always slow and nobody speaks English. Only in this one place always something goes wrong.

This MacDonald's has the charm of a large hospital canteen. Rarely have I seen something so uncomfortable, almost sterile in appearance. You don't want to stay here longer than necessary, but that's probably what you want.

Went to McDonalds again after ages. 2 McChicken and large fries. They weren't that warm at home, but it's been known for years that the fries get cold quickly. I was a little surprised at the price, but everything has become so expensive. Otherwise the store is very clear. Next we'll try the MC Cafe.

The service has been poor since the renovation. Today, December 26th, 24, there were no more snacks or other desserts at 7:30 p.m. You can't be serious?!?

Stopover here in Dormagen. The ambience was very nice, also decorated for Christmas.

2 curly fries on top, leftover french fries underneath. Thanks for nothing

It's been a long time since I've been there again, I was horrified, the staff was totally overwhelmed, display boards that didn't work, the store was packed, it was loud, there was constant shouting from the numbers, the issue was like a prison issue, it was impossible, the way the trays were slammed down there, Cola was spilled over the burgers and it was impossible to eat lukewarm all the time, we don't have that, it just doesn't exist at the moment, just sad and with a company like that

I ordered the Mc Muffin Bacon and Egg, the Mc Wrap breakfast burger with bacon and coffee. I was served breakfast within a very short time. The coffee was hot, the food tasted great. I didn't expect this quality. I will go there again occasionally, even though I'm not really a fan of fast food am. But the breakfast is really recommended.

So, if you want a delicious meal, it should be eaten occasionally.

Very disappointed with the hygienic measures. Please take a look at the pile of rubbish after people have eaten, let alone the tables being cleaned properly etc.

Very slow for a fast restaurant

Everything was great, fast service and warm food!

I find this one cashier and the employee very disrespectful. We said the code normally and she became aggressive the whole time after that she called her employee and the employee acted like we were the ones at fault and treated us disrespectfully. If this happens again I will call you.

Very chaotic since the renovation. A “cash register” which is also McCafe. So if you want to pay in cash or the terminals are down, it's very stressful. At the same time, it's actually always pretty crowded there. The food is typical and actually the same everywhere.

It's easily the 7th or 8th time they've messed it up and I'm still stupid about going there but that was the last time. BT ordered bacon without cheese and got no bacon but with cheese. So a maximally modest burger, if you can even call it that.

Ordered dessert, waited more than 45 minutes, although there will be few people. No one warned (Later, the cashier said that the chocolate had run out and we had to wait another 10 minutes! As a result, they took the dessert with them. They also took a latte with them, but they made it for us at the establishment, we were not satisfied that day( Also, be careful when you take out your order, my friends often don't get the burgers they ordered if it's a large order.

Unclean toilet, dirty tablet, only after complaint was the complete order for 4 people. Before, food was missing. No chilly cheese nuggets even though there are signs outside. A terminal is defective. Floor and tables unclean.

Very nice McDonalds and recommended. What's great is that there are two app order parking spaces, where you can order in peace and quiet and enter the number of the parking space in the app and then the food will be brought there. It should also be mentioned that there are four charging places for electric cars with CCS connections for EWE-Go.

Nice McDonald's, lovingly designed Halloween decoration.

A delivery service is always advertised every day (11:00 a.m. - 10:30 p.m.), but it is almost never delivered; Lieferando says "not available" every time. Maybe you should take a look from the HP with the “delivery service”

The motive of fast food is to get our food fast, but whereas this particular branch we had to wait almost 1/2hr to receive our order despite the place Not being crowded. Not recommended to go if you are hungry and you expect a fast food delivery. 😒😒

Today everything is fine and fast

Just MCs. (So ​​far) Always in a good mood, employees, modern branch, quick preparation. Somewhat tight parking space for the ever-increasing cars. Well located.

Every table is dirty, you can hardly walk outside because of the garbage