McDonald's in Dinslaken

Again today! Not everything ordered at the drive-thru was received, food was cold, sarcastic and unfriendly employee at the counter. In the future I will drive a few more kilometers instead of eating here again.

As always they give me the wrong burger & sauces, and staff is always unfriendly. It was packed and just to collect my food after ordering through the app I had to get up (no chair to wait in) and wait for half an hour. Update: Avoid the drive-thru on Sunday evenings (7 p.m.). No parking available, so we waited 45 minutes despite ordering online. Our order was missing at the counter and we had to order the burgers again. At home we found errors: boxes with “Big Rösti Raclette” contained “McCrispy” or incorrect sauces, without cheese. The fries were cold and unsalted

Fries and burgers were already cold on site.

Hunger drives you in, but delicious is different!

It's been a while since we've been back here and we waited 30 minutes for our order before asking for our money back. We should even wait for what we have rejected. We shouldn't come back, the completely overwhelmed employee bitched at us. During the 30 minutes of waiting, she also shouted at her colleagues, telling them to go home if they didn't like it. There was absolute chaos, several orders were complained about because of the wrong products, fries were scattered on the floor until the end, and customers were upset because of the waiting time. Just a waste of time and the shop was also very dirty. One star is still too many.

The slowest McDonald's around... endless queues, far too few staff, wrong orders. Quality has deteriorated significantly...

A typical McDonald's, but it is a bit problematic to drive down from the parking lot when the drive-in is busy. These cars then block the exit. Update: Another exit has now been created. The descent is now less problematic.

The cheeseburgers taste like cardboard with ketchup. No McDonald's standard.

Everything is the same as before, prices at the top, quality at the bottom, at the bottom...

Sogar wenn man 70 Burger ohne Vorbestellung bestellt schnelle und nette Bedienung 😂

I've never seen such a dirty McDonald's. There was food on the floor, especially in the kitchen. The guests' floor was also dirty. Disgusting. You should be ashamed!

Were just there (MC DRIVE) Ordered the M Burger Burger almost cold...... I ordered spicy nuggets and they arrived... Normal nuggets that haven't been fresh for a long time. For my M menu I ordered balsamic vinegar instead of fries with garden salad with César dressing..... Otherwise, we were first billed for our order by the people behind us, which then caused a huge fuss... That was by far the worst Megges in ages! NEVER AGAIN Food was inedible

One of the worse McDonald's restaurants. The food is actually ok, but the rest is really crap. It's always full, but there's no other McDonald's in the area

Rarely have I seen such a disorganized place. Ordered and paid online, still had to wait 40 minutes, unfriendly branch management and even though I only ordered 4 burgers, one of them was actually missing. Burgers were cold. Honestly, that doesn't work at all.

Super great service, drinks are used first so they don't get cold. Everything was great. I would like to come back there again.

Just a long wait, at least 40 minutes for 3 menus unbelievable

Child hurts himself in the slide, if you want to have ice cubes in the cup, tell me something about they are not allowed to give them out. Eating again took about 30 minutes. It's just a catastrophe now.

Such a juice shop, I'm standing here drunk and still have to wait 2 hours for my food, just so that antisocial Talahons get their turn before me. And the whole thing was because the wrong burgers were put in my bag, which I only noticed when it was too late, then I didn't care. Not recommended but you have to know.

Simply miserable, you wait 30 minutes or more for your food, this service is simply ridiculous

Food is getting smaller and smaller. Unfortunately only a certain clientele remains, even at the “Drive In”. Not for me anymore. Today the staff was quite unfriendly. Today was better.

Staff a bit overwhelmed but otherwise okay

I liked going here because it's always great but at the moment you can wait for hours for your food and then you can eat the food cold - a condition that makes everything and the others are standing next to it so I won't go here anymore sorry for the people who now have to wait for their food!!!!

You can't beat it in terms of embarrassment. Overwhelmed staff, an anxious, overwhelmed restaurant manager, guests receiving incorrect and missing orders and, to top it off, a 40 minute wait. Orders are brought forward, others are forgotten. McDonalds in Dinslaken is by far the worst branch ever. I was there last time and hope that more Dinslaken residents stay away. But with today's riots, I'm sure customers will avoid this branch.

Not crowded at 9am! Fresh and hot coffee in cups! Nice service

One of the worst McDonald's I know. The service is underground. Long waiting times, sometimes cold food, staff neutral to annoyed. Table service takes an extremely long time, then the food is placed on the table without comment. Most of the time sauces, straws, napkins, etc. are missing. Fries are swapped with curlys or lattice potatoes. Extremely unusual if they are still warm when served at the table. During none of our visits was the number or quality of employees sufficient for the number of customers. At times, employees remove the table service numbers from the ordering terminals so that you can line up and pick up your order yourself. The tray return is often overcrowded. We urgently need to work on improving this!!!

A nice McDonald's that is open 24 hours!! The staff is friendly and the burgers 🍔 🍔 are delicious 😋 😋!! It's best to go here late at night as it's quieter!!

Not the best McDonalds there is. Dirty toilets. No napkins with your order. Missing straws for milkshakes

Excellent atmosphere with nice staffs and good food

It's difficult for me to give constructive criticism here because there is always something different to complain about. Zero stars Never again I'd rather drive a few kilometers further or avoid it altogether.

You still have to work on the cleanliness! Update 9/6/24 Unfortunately, things are getting worse and worse. Food worse, cleanliness poor, very few people make an effort in terms of service. Everyone is overwhelmed because there are too few specialist staff!

The grandchildren love it there...

The whole thing was clean and friendly

Something was missing again. W What to do if, as in our case, an MC Double Royal TS is missing? Paid and there was no receipt either! 7, 8 euros for nothing.

I think this branch would definitely like to have the health department in the building. There are several black hairs in the Big Tasty, only God knows how unhygienic the employees are. Waiting at the checkout for 30 minutes because you're too smart to send someone to the checkout and waiting another 30 minutes for 2 menus. Absolute filth.

Not recommended. Waiting time and service is terrible. If you ask to pay at the checkout on site you will be taken for a ride 🤬 and still be left standing. I would prefer to give 0 stars. Never again

McDonald's food is tasty by its standards. The service is very nice and the atmosphere is actually too. Unfortunately, hygiene is sometimes lacking.

The food, McDonald's as you know it. But the cleanliness, especially in the production area, leaves something to be desired and is also very adventurous and dangerous for the employees. The tables outside could also be cleaned more often. Best with clean cloths and clean water. The toilets - no comment.

The problem again and again is that there are long waiting times in the drive-in

I just find it rude that the employees always forget so much that they pay a lot of money for. For us, the order of €45 wasn't worth it because half the food was missing.

The fries were cold and sat on the tray for 10 minutes until the rest of the order was ready. 25 minutes waiting time for couple 🍔

I've never had such a bad meal at McDonald's. No table numbers at the machines. Only pickup. Wait forever. No napkins.

It's just terrible, it's very dirty and it takes a long time to give the order

Saturday 8:00 a.m The entire staff sits at breakfast and speaks loudly in a foreign language. The store looks like a mess The young man who served us gave you the feeling that he was totally annoyed It was definitely our last visit to this store, as it doesn't look like this for the first time

As always, far too slow and understaffed. Restaurant manager doesn't seem interested. The trash can in front of the door remains full despite checking. There will definitely be another empty one.

Today... DIKKA children's concert in Dinslaken. Many people drive here with their children afterwards... It was pure chaos... As I read, it wasn't necessarily due to the sudden rush. No pickup notice, a machine didn't print any receipts and the orders didn't arrive at the front. Waiting times of up to over an hour for people. Huge crowds at the counter to find out if you're "finally" getting your food. People are pushing forward with their numbers... Meanwhile, McDrive is constantly interrupting outside. Seriously...introduce EMERGENCY STOP. Mistakes happen, I really feel sorry for the employees at the front. But the steady flow of unsuspecting customers didn't stop. Despite the long queue, cars outside were served faster than inside. Due to the apparently frequent problems, lack of display and no rush shooting concept, I definitely won't be coming back here again. I'd rather go to BK. Only the children still want to go to McD. because this toy exists. With my 55 minute wait I recorded my sad “slow food” record. Changes what!!

Juice shop. Waited 30 minutes and still no food. This has nothing to do with “fast” food anymore. Bad staff. Too many talahons

Always delicious... I could eat McDonald's 24/7 👍

Modern branch with a cozy atmosphere. Unfortunately the air conditioning was out of order, so it was just as warm inside as outside. 😅

The waiting times at MC Drive are underground. I personally don't know of any branch where you have to wait forever before and after the order point. This works much better and faster at other branches. Too bad!

The chaos and the waiting time is a disaster. Here you can plan on waiting at least 15 minutes. Terrible store!

Incompetent employees who don't know what to do. Waiting times are too long every time, you stand in line for 3 cars in McDrive for what feels like an hour.

We waited half an hour for the food and easily ten minutes to even be able to pay. The food was completely cold and tasted old, you couldn't eat fries and nuggets at all. Everything is dirty, the shelves are completely overloaded and the air conditioning doesn't work either.

Ordered easily from the machine today. THEN noticed that the place was incredibly hot. Over 30 degrees outside and inside. No air conditioning, no fan! THEN noticed that the monitor with the numbers for the finished orders was not working. Still not (!) The numbers were announced, which sometimes did not reach the customers. This results in slight chaos. The staff seemed hectic, stressed and slightly overwhelmed. In an environment of extreme heat, no idea who's turn it is when, noise, beeping and pop music coming from somewhere, standing on the spot and waiting for another 30 minutes is unreasonable! Still 2 stars because the order was complete and tasted very good.

I regularly have the same negative experience with obvious unhygiene, chaos, etc. But the crowning moment was just now: waited 40 minutes for 3 cheeseburgers and then received dried-out garbage with no toppings - no air conditioning - no electronic display. Definitely been there for the last time.

Very dirty and untidy The music was so loud that you couldn't hear the announcements Extremely overwhelmed staff Half of the Russian not ok That's not how I remember this branch...sorry

Nice restaurant but if so much was forgotten after ordering I wouldn't go to the mc drive

The order took forever (about half an hour), then it was the wrong burger and also cold. Unfortunately, that wasn't just once.

Without exaggeration, this is one of the dirtiest McDonald's branches I've ever visited!! The tray return is completely overloaded, the tables in the restaurant are not cleaned and you have to share tables with old ketchup and mayonnaise. In addition, the term "fast food" does not apply at all, as I had to wait in line for a good 10 minutes after ordering until I received the food.

It's just mc's but there are better ones, not bad, not good

Great McDonalds. Very warm inside. No air conditioning? Food was fresh and warm. Being able to sit outside is good.

Employees really like chocolate sauces for Mc Sundae ice cream.

In short...childhood memory meets reality. I'll go a little further because my opinion of McDonald's hasn't improved over the past 38 years for various reasons. As a child we had McDonald's and Quick in Luxembourg (capital). I used to really like the Big Mac with its sauce and I remember it positively. But.... I haven't forgotten either... ...a huge scandal that rats were put into the patties during production and sold to customers, which ensured that we preferred Quick back then, even though they weren't really any better in quality. As a mother, I then discovered that the company was dismantling its toilets in shopping centers in order to save money because it was allowed by law. But even the store manager in Essen didn't care at all about where I went to pee (or something bigger) at 10 p.m. on a Sunday when I was returning from a vacation trip with my child. He could perhaps have let the 5-year-old into the staff toilet, especially since there was a toilet in the interior of the store 4 weeks earlier and that was the only reason we went there. It's pretty embarrassing when you use Ronald McDonald to advertise great children's birthday parties that sometimes take place on Sundays. (Toilets in the shopping center are usually closed...which no one tells you beforehand) After more than 10 years in Dinslaken, I was there again, childhood memories, sauce and so on... Nothing has changed, offer, appearance, quality, desire or dislike of the employees, ... but the sauce has clearly decreased in intensity... We won't be coming back I have healed from my childhood memories and will recreate the beloved sauce myself at home.

It's just a McDonald's, like any other typical quick meal for little money, it actually has a lot more potential in my opinion. But whatever the hell, I can go there again for a snack every now and then

I've eaten here several times and it's always unpleasant. It smells funny, it's pretty dirty and the air conditioning doesn't work at all. The food is okay but somehow it doesn't taste right. You don't feel comfortable here. Last time my order was packaged incorrectly and I received the wrong drink. The staff seemed pretty overworked and with the heat (no air conditioning) I don't blame you. I know how good a McDonalds can be, this one is the opposite of that.

I had to wait 45 minutes for a burger. After several complaints, I was coldly told that the employee had told me that it would take 45 minutes. 1st. He hadn't said that!! Thirdly and secondly, it's a fast food restaurant. I've never heard of or experienced anything like that. I can only advise against going there

Most beautiful McDonald's branch far and wide. Food as always, ambience perfect for a fast food restaurant.

Ordered via your app with the included coupons! I was charged the price without the coupon price. Unfortunately, I only noticed this at home when I was digging through the cold fries. There was also no mention at the counter that the price had changed. Rip-off in a very clever way! Never this branch again, I'd rather eat walnuts from the side of the road than be randomly ripped off here. The rating isn't enough for me because it's not enough. This is an abstruse rip-off. The Consumer Protection Center will definitely receive an email from me.

were there after rolling loud. Best cheeseburger ever after almost dying at Ken Carson

Nice shop, atmosphere a little less than England and the Netherlands. Employees use their connection card when they are at work. You should leave the English alone here. That mac plant too, by the way! Get that NPC away from behind the counter

Unfortunately the order was initially incomplete, but was corrected very quickly and friendly. Gladly again!

We come here often, the food is always delicious, the employees are polite. But it's almost always dirty. There are often dirty tables on the street; see the photo for the toilet. I think you need to hire a cleaner

Forget slow food and burgers. I understand that it can be complicated to put the right burgers in a bag - just hire someone who only checks orders! There's enough to do and your customers don't have to check your work themselves!

I've known McDonald's in Dinslaken since I was a teenager. We've been wanting to eat a burger for many years, what can I say, tables dirty, benches and chairs sticky and greasy, food lukewarm. Price performance only deserves one star. Won't be going back.

Parts were forgotten on site when we asked and they were given. We were very annoyed/stressed Things were forgotten over burgers

Drive-in a disaster. Chaos in the restaurant, especially in the evenings.

I was there last night and ordered 2 McChicken with 2x extra bacon and then found out when I got home that there was no chicken patty on it, neither of them. I only got the roll with salad mayo and bacon. Thanks for that 😡 and I paid 10 euros for that 😡

It has happened several times now that I was given water instead of a Sprite in the drive-thru. A WATER. Today the water again. A lot to do or not, I think as an employee you can distinguish between water and Sprite, whether on the monitor or when filling. What do I pay 3 euros and a few bruises for if I get water at the end. It wasn't even sparkling water man😭. However, there is at least one real employee there who served us very nicely at the drive-in during the days and had a sweet chat with us. I like that one :D

Food cold and already old. It takes forever until you get your food and to record your time you should always drive up in the drive so that you don't get stuck in the time recording and the quota stays good. Absolute impudence!

I was still struggling with the app and the order when a super nice McDonalds employee was there to help me. That's a top service!

We dined here on a Tuesday evening. Unfortunately, it was very difficult to find a table that wasn't either full of trash or just totally dirty. Ordering from the machine was OK and the food came relatively quickly with table service. Again, the food was even warm. Unfortunately, there was probably no one who was able to empty the collection stations. Likewise, the floor was very non-slip and the tables were decorated with full trays and leftover souse or whatever. In short the store was just dirty.

I've known McDonald's Dinslaken since I was a child and I'm really horrified now. Been here again today. Tables dirty, floor sticky, toilets not clean either. The food arrives lukewarm and something is always missing and you then have to start walking again. I wonder why they don't even check the hygiene. If it looks like that at the front, I don't even want to know what it looks like at the back.

unfriendly, slow and boring atmosphere. Food is getting worse in MC.

I used to love coming here, but I understand a QUICK RESTAURANT to be something different. Standing at the checkout for 15 minutes and not being served is really sad.. Especially for working people who are in a hurry, it is no longer recommended to come here if you want to go quickly then go to Burger King

Without words this store. Could fill novels with negative experiences

I couldn't use the toilet. It was disgusting and there was no toilet paper.

My order was mixed up twice in a row.

Good as always. Compared to other McDonald's...I'm happy with the goods they serve. I can't say anything about the inside because I always pick up at the drive-in

Biggest garbage producer in the city. Area in the immediate vicinity dirty

Nice staff but it was very crowded

Unfortunately, I only give this McDonald's 3 stars because they have often forgotten parts of the orders or given something different than what I ordered. On the good side, I have to say that the food is ready quickly and sometimes tastes good.

The children's toys and the new cola glass were missing. The burgers were put together completely carelessly and looked anything but appetizing. Unfortunately the fries weren't cooked through either.... The employee just made a stupid face and didn't say anything about it! Our son was sitting in the high chair and an employee came up to us and asked if we still needed the chair. There were other children who needed a high chair..... We were all still eating and that's not possible at all when you're eating!!!! On top of that, the whole restaurant is dirty! There was no soap in the toilets either... That was our last visit

Several trash bags half-block the entrance to the women's restroom. The women's toilet was very dirty. The toilet seat was covered in feces and smeared. Almost all of the tables were dirty or full of used trays. No napkins placed on the tray. Fries with green and brown spots. However, one young employee appeared very positive and helpful. Unfortunately, this positive is lost in the rest. What a disgusting mess. Never again.

Fries and burgers are almost always freshly prepared (nothing in stock in the warming section). However, there are drawbacks when it comes to the cleanliness of the guest area and outdoor area. This urgently needs to be cleaned up more often and the tray trolleys emptied more often. Last visit the floor was sticky...

McDonald's. Eating as you know it. Staff not very motivated as we unfortunately know it.

The service was poor, a mistake was made in bringing the food twice and the seller was not respectful

Staff totally unfriendly and also very incompetent. A simple ice cream was already too much for the good employee. Received an incorrect order when asked to fix this, new sprinkles were only added to it and served with the words "take it like that now". Not to mention the fact that ice cream was served melted.

Why do you order in advance via the app and still have to wait over 10 minutes? Can the customer get what I ordered faster than me?

I don't like it. It smells like old grease and the employees are not very polite there. The toilets are dirty and as a woman you don't want to sit down. There is another way because I have already visited other branches. They are clean, polite and there is no unpleasant smell of old grease

The order motor stopped in the middle of the order and I told the staff. There I only received the answer: Yes, that is known. Then why don’t you put a sign on it that says “defective” or something like that? When you know that the thing is defective. Of course, all of my redeemed codes and points were deducted and invalidated. But there's nothing you can do about it. Thanks for nothing.

Hygiene is a foreign word. There is this Asian woman who is cleaning, then she gives out the goods with wet hands/gloves with cleaning agent.