McDonald's in Emstek

Terminals didn't work, toilets looked like Dixis at a festival and when you ordered at the checkout the employee didn't understand you and booked the wrong thing. Food of average McDonald's quality. Only the friendly gentleman who brought the food knew how to deal with customers.

Food was good, but toilet is horrible on men's side . Bad smell and dirty .

Pleasant, polite staff. The Big Mac was delicious. Fast service. It's clean inside. I recommend!

Service in the desert of Germany... friendly is definitely different. Maybe you could have made up for it with motivation. Had..... wasn't there either. Be careful when choosing a career or location if you work at McDonalds.

⭐☆☆☆☆ Was hungry, went to McDonald’s. Now I'm still hungry, but also disappointed. Fries were cold, burger looked like someone had eaten it before, and the iced tea tasted like tap water with memories of lemon. At least the napkin was great – I was able to wipe my tears away easily.

Burgers delivered hot and quickly 😉😋

To the designers and builders of this place, I wish you were so cramped and twisted in your coffins, and eternal drafts blew over your crosses, and you had no peace, but begged your relatives in your dreams to pray for your unworthy work in life. I DO NOT RECOMMEND TOTAL SHIT

We were just having breakfast here, and a mouse ran past the front counter! The employees laughed, and one of them went looking for it. This shouldn't be allowed! The food authorities should definitely come by.

Unfriendly male staff. Food only warm after a long wait. While eating, watch the employee in question spit everything all over the place in front of the door. I'll save the visit and the money in the future.

Everything is great! Always happy 👍👌

Worst MC I've ever been to. Employees at the drive-in are hard to understand and extremely unfriendly. After repeated friendly inquiries at the counter, the answer was cheeky. You were no longer greeted at the window to pay and were ignored for the time being. The quality of the food (three McFlurries) wasn't great, there was almost no topping added.

This is one of not many McDonald’s which does not allow dogs 🫤 EDIT after answer of the owner - Thank you for your answer, but I was thrown out by 2 members of your staff and there is even a sign on the door that the dog is not allowed!!!

No table service even though it can be selected in the app... no sign either

Fast food used to be fast. Apparently that will no longer be possible here in 2025.

I hope my feedback gets through to some manager!! I'll break it down into a few points to make it easier to understand: 1: Quality of food The quality is really bad. The food is already cold when it arrives. The fries are always cold. The burger looks like it's been put through a round in the washing machine - when you open the box it's completely destroyed, like it fell on the floor. And there is no ice in the Cola. 2: Service The service in this restaurant is terrible. The employees are always in a bad mood. If you order via the app, where the food should actually be brought to the table, they just call the number and you have to go get it yourself. I asked once and the answer was, “We don’t have enough employees to deliver to the tables.” 3: Hygiene When you enter the restaurant you immediately notice how dirty it is. The floor looks like a workshop – full of oil. The tables are dirty, and the toilets… they are worse than those at motorway service stations, which are cleaned maybe once a week. Maybe no one is reading this, but that was my experience!

Actually it's not worth writing. Even the responses to negative reviews are all the same. Tonight around 6 p.m. it was very quiet in the store and drive-thru and they didn't manage to pack all the orders. You can't even get the drinks. The fries were so old, probably from lunch today. Don't answer with your usual four lines. At the moment you don't even deserve a star. Check your books...how many fries we still have left.

Simply impossible. We sat there for an hour with a child who was hungry and we weren't the only ones who waited a long time and others got food before us, who came and ordered far after all of us. After 30 minutes we wanted to politely ask if we had been forgotten, but without asking for our number we were brushed off with "a little patience, it will come soon." After an hour we still had no food! We left without food and with a hungry child. You won't be understood either...

I went there with my wife this evening to quickly grab something and go home and enjoy it. At least that was the plan. When we got home we unfortunately discovered that 2 Big Macs were missing from our order. Thanks for the dirty evening!!!

It says big that you can order at the counter, but the staff doesn't want that

Quality of food as always, although the takeaway order was initially placed on a tablet. In addition, the drink was forgotten, which unfortunately we only realized on the motorway...

I was there in the evening and wanted to get something to eat. Actually, every Mc is the same when it comes to eating and drinking, but I've never had such shit. I've never had enough nuggets. My ice tea tastes like water. An incompetent person has to work on my ice Tea messes up something, it's not that difficult to mix something like that is just disrespectful and bad, never go to the Mc again

I was eating here, and i had a piece of plastic in the meat of my burger. It was awful!

Limited Coke can, forgot. We picked ourselves up after refueling. Unfortunately it was only noticed again on the motorway: Mayonnaise, forgot. Plant nuggets dip, forgot. Pretty dry dr**k, all without dips and sauces. Then there are over-salted cheeseburgers. Quite a disappointment. Update: another star deduction for the general impersonal standard response to the bad review.

Well, the most unfriendly, unsympathetic people work there, very annoyed when you want to order something. The shop is always closing earlier than the sign says. The machines for coffee and ice cream are always switched off 2 hours earlier. Too bad for mcd. In addition, the coffee tastes like it's under your grandma's arm🤣 In addition, the floor sticks so badly.

Nice €10.19 paid on the drive for a mcchicken menu. Come home and find the fries are missing. In the future we will check before setting off ✌️

All burgers without salad and cold. The shop is disgustingly dirty. An imposition.

How can you go so wrong with a small order? Wrong salad dressing, spicy nuggets instead of normal ones, mayonnaise that nobody ordered and wrong sauces in the nugget box

I ate there today and was shocked at what it looked like. I've been there often, but I've never seen this place so horribly dirty. The toilet was very dusty and dirty, the trash can was overflowing. In the store the same dirt everywhere. A customer spilled his cola and the employee just spread it on the floor instead of cleaning it up. Very sad, I always enjoyed going to this store.

If you want to redeem one or more coupons, forget about it 3 times in a row. If you're not able to pack everything you ordered, it's probably better to drive around 4 times and order each item individually.. or simply not at all

Short experience report: Order card half empty because we always “everything is defective”. The whole store was incredibly cold, just like the food. Half of it was missing and the complaint was simply not responded to. Only recommended for a drive visit. Tables are all dirty.

So we had to use the game alone to communicate. Buddy orders his 2 apple turnovers with points, the result of the discussion with me is rum even though he didn't even understand the problem. End of story my buddy lost his points and had to pay twice as bad for the bags, the shift manager just told me he would give us an apple bag for it on top, but that didn't even happen. Then I complain about what kind of car I drive and these points don't matter to me. Close the windows and we'll be left with no points or paid apple turnovers. I've never been treated so rudely...

OG Mecces in Cloppenburg. Everything is great

Yesterday I dinner there with a Mcmenu. Two hours later my stomach was destroy and I was in the bathroom with pain all the night. Never had this experience in any other McDonalds or Burger king before. The employees where talking and laughing instead doing their work. It is just 5 minutes from home, but I think I will not come back anymore.

It now seems to be standard that food is forgotten at the MC Drive. Once again a portion of fries and six nuggets are missing. But the main thing is that you are quickly chased out of the MC Drive so that they can continue serving you quickly... where half of them probably forget to pack up 👎🏻👎🏻👎🏻

Fries were weak, burgers were packaged carelessly, lattice potatoes were cold. Service was nice and quick

Very clean and tidy. Also the audience appropriate

Then without words everything else will not be published.

Basically, we always stop here on the way north to have a coffee and have been satisfied so far. This time the waitress was unfortunately unable to prepare two coffees in a reasonable amount of time, and "cash payment" was only possible after queuing several times at different counters. In total it took almost 30 minutes until you had the coffee in your hands. UNREASONABLE!!!

Mc for Mc. Unhealthy but everyone knows that. I ordered a McFlury and received a yogurt-flavored ice cream, although I chose plain. It's difficult. Mistakes happen.

My colleagues and I ordered, among other things, McFlurry's for 4 each and then each received a frozen yogurt in the MC Flurry packaging. So it couldn't be more brazen! There was also paper in my friend's cola.

Since we don't have an MC Rib in the Netherlands, we have to eat it there, few staff at the moment, had to get food ourselves, staff was still friendly, but people weren't really happy because of the wait

We ordered a lot of McFlurry and got frozen yoghurt, after complaining we were sold another frozen yoghurt as McFlurry! Never again !

The mc flurry tastes sour and like yoghurt DIRTY STORE!!!

Clean McDonalds...breakfast was ok although I didn't like the wrap that much

One of the worst MC's I've ever met. The day starts off badly at breakfast. The staff is completely overwhelmed

Ordered 6 nuggets and there were only 5 in them. Food was also cold. Clearly

Now almost every order is missing something.

The food was good but a younger man who brought the food stole a french fries 🍟 from me

Very good fast food with a good price, the loaded fries with cheese are great

An incredible amount of things are sold out at lunchtime. There are hardly any vegetarian products and 2 of 3 are sold out. Fries are soggy and cold. The burger bun is also limp

Everything dirty and overcrowded. Unfriendly and overwhelmed staff. ABSOLUTELY NOT RECOMMENDED

Not all products that you order and pay for are handed over!!!!

Ordered at the drive in. A bacan big mc. But only the normal one was made.

By far the worst MC's I've ever experienced. The tables and toilets were dirty. The former were not wiped down even when asked. The food was “not properly” prepared - the fries were not fully fried, the burgers were carelessly slapped together. The cup of coffee was missing milk, sugar and a spoon. Never again!

All the tables were dirty and I haven't seen toilets this dirty in decades. Absolutely terrible. You couldn't even disinfect them to prevent the worst. Dispenser empty. Everything is dusty and dirty there, terrible smell.

Very dirty toilets, unacceptable. Table service is offered in the ordering menu, but there are no numbers available and charges for trays are completely overloaded.

Everything is wonderful, but I hope that the cups will return to what they were, as they have become no longer good and cannot be held

Went there for breakfast shortly after 9 and picked it up at the drive. There was only one person in front of us and nothing else going on. And items worth ~€7.50 were forgotten AGAIN. Items are missing so often that you might think it's a scam. In addition, people in the drive will then be asked to drive up in order to improve waiting times.

There were no towels when I ordered. I was then allowed to go to the toilet with greasy fingers to wash my hands. Otherwise it was a very euphoric and gentle experience. Almost like a trip to the Maldives, only without Maldives and water.

Unfortunately it took a very long time, although it could have been managed. Slow communication. Food was completely cold!!!! It wasn't complete either... There's a lot of room for improvement.

Staff can't keep up with orders. Already at 11 a.m. you could see 13 orders on the monitor... I don't want to know how long you have to wait for your food at 1 p.m. Unfortunately, after waiting 20 minutes, I discovered that the fries tasted absolutely inedible, like old deep fryer grease. The cheeseburgers weren't fresh either. I'm annoyed about the 10 euros, which was an absolute waste of money. They don't believe in cup holders, serving dishes or ice cubes on a hot day...

Staff overwhelmed It's best to pay by card -> otherwise no food Just go somewhere else

Things are forgotten with every order. No matter how often you come. I've never experienced anything like this anywhere. People also tend to forget the salad or the sauce on burgers. Staff are always completely overwhelmed no matter when you come.

Really unfriendly people at the checkout

Sunday mornings at breakfast time. Employees completely overwhelmed, waiting time over 30 minutes. The latte macchiato was only lukewarm and the cocoa was not drinkable at all. Instead of the twelve pancakes we ordered, there were only ten, but they were cold and hard. The McWrap Scrambled Egg experience was also cold. Lukewarm scrambled eggs with ice-cold salad rolled into a cold wrap. After seeing how the employees react to questions and criticism, we decided not to talk to them and will avoid McDonald's in the future.

Food OK Drinks terribly bad. Iced tea is similar to chlorinated water from the indoor wave pool.

Very cheeky employees are not possible, we are customers and not enemies

It was okay, but the waiting time was longer! Very crowded and unfortunately very inexperienced users at the e-charging stations who can't even drive a car. Have been here several times!

Service was catastrophic, we waited forever and then I unfortunately discovered that half of my order had been forgotten when I got home.

Unfriendly employees, you want to order and are shouted at through the intercom! We were there for the last time! It is also reported that something like that doesn't work

McDonald’s food. Restaurant dirty, no napkins, toilets stink. Ordering, even McCaffe, only at the terminal with long queues. Far too few staff at peak times.

Food and location are fine! However, there can be no question of fast food; you wait forever!!!! And then is insulted by completely unfriendly staff! Not recommendable!!!

How can you forget the sauce on 5 chicken burhers… juice shop…. Afterwards I ate a cheeseburger, but unfortunately without sauce... I wonder... Are people just not in the mood or what? Incomprehensible

Already closed although open until midnight

400 customers and 5 employees. Waiting time 2-3 hours

Very good Mcdonal’s and very good employees and fast.

Unfortunately, the service here has plummeted recently. When ordering to take away, not all of the products ordered are often included. The preparation and end result does not correspond to the actual offer.

Were there at around 11:45 a.m. during the week. Nothing going on. Many employees. Ordered at the terminal but no table numbers available. So forced self-collection. Toilets dirty and !slippery! Restaurant itself: floor sticky, tables dirty, leftover food on the table, under the table. There is a real layer of dust on the facilities above the benches. The tray cart was full even though there was nothing going on in the store. Food cold, especially the curly fries. The crispy chicken wasn't crispy, but modernly "deconstructed" in the packaging. Lettuce wilted. So it's a real booze shop with bad food and no service. Now the standard at McDonald's. Because in Diepholz it is absolutely identical. But expensive.

Cold, carelessly slapped together burgers, soft fries and a cold espresso. Plus dirty tables and benches. The very friendly lady with the broom is of no use either. But, an incorrectly delivered burger was exchanged without any problems for the correct, but also cold, burger.

We waited over half an hour for a small order and the order was wrong.

Every time something is forgotten...

I've never had anything so disgusting in my entire life. The Food Inspection Authority should definitely visit this store!!!!!

Super unfriendly staff. Ordered food was incomplete. Long waiting times, the store was probably hardly visited.

They left us standing outside half an hour before closing time with the statement that they were understaffed.

Short stop to charge the car. Food and drinks were really good

What was striking about this McDonald's branch was the cleanliness.

Everything went super fast. The coffee was delicious.

Amazing organisational and logistical process.

The food is like in any branch, it should be strange if not, but the cleanliness of the tables, floors and toilets has long left something to be desired. It's just disgusting to eat there, even if it's a fast food restaurant, but especially because they work with food You will probably never eat there again. Since more staff also costs more money, it is impossible to offer food like that.

After 1.5 hours of waiting for only 20 plant nuggets, I was given 20 normal nuggets instead of vegetarian ones😃😃😃

Very good MC! Clean and nice staff.

Cold food, dirty throughout the restaurant, toilets super dirty! Worst MC we've ever seen!

The toilet is super dirty, all the employees are standing around and all they do is gossip and don't work, burgers are prepared incorrectly, really surprisingly bad for MC standards

The worst McDonald's I know. ALL free tables were dirty, the toilet was dirty, the return service cart was fuller than full, the bun was dry and hard on the edge, the meat was overly salty and the employee was totally unfriendly and basically slammed the food on the table for us

Almost all of the tables were dirty and the time on my apple bag was 2 hours off. I then exchanged it and got a new one with the same time. They would all be fresh, only the times wouldn't be right. It definitely didn't taste fresh. One of the two tomato slices on the Royal TS was the cap with stem.

Women's toilets: ✅️ Neutral smell ✅️ Toilet paper ✅️ Hand soap ✅️ Paper towels

Grab a quick snack after work, just 😋

The burgers were squished into the packaging very carelessly. Three boxes were already dirty from the outside. Toilets were - well, it's better not to touch anything. At least there was soap and towels in the women's toilet - but not in the men's toilet, and the cleanliness there left a lot to be desired. The service at the checkout was friendly and helpful. We always like to use McDonald's branches when we travel, but we will never stop here again.

Food was only lukewarm even though there wasn't much going on. Since a lot of staff stood around and watched their colleagues, it might have made sense to check the dirty toilets. They didn't work at all for both women and men.

Deduction because of the toilet is terrible, everything wet on the floor, pee and paper everywhere, it's not enough to clean it once a day. Otherwise, citizens just keep everything warm like with the other MCs