McDonald's in Eisleben

This McDonald's is never able to complete an order correctly. It's absolutely annoying.

Most disgusting food in ages! Even one star too many! So for the prices you expect at least a BIT of quality. Ordered in store to take away. Waited almost half an hour for 3 menus, even though it wasn't full and the number of visitors was manageable. Then at some point we received the food with arrogant looks from the staff. -Big Tasty Bacon disgustingly cold and hardly any sauce -French fries were ice cold and sticky -Iced tea only tasted like water -Cola Zero tasted totally stale -McRib dry, hardly any sauce, hardly any onions All in all, I could have thrown the money out the window, that would have been more productive! That was the last time in the branch!

We were very surprised by this branch. Clean...flowers on the table.citizen top. And above all, everything is clean. Service 10 stars. And there was music here too. Thanks for the experience.

Unfortunately I can't recommend the place. The food was inedible and served carelessly.

A double chili cheeseburger was missing from the order. Arrogant staff. Zero problem solving. Staff who can't even manage to prepare four things normally and accurately. Frightening.

MC just...parts of the order were missing

I'm not a fan of MC but I eat it out of necessity

Don't even know where to start. Music way too loud. The burgers are thrown together carelessly, when we are in the drive-thru we are greeted with annoyance, orders are either mixed up or sometimes forgotten. 20 minutes before closing time you are literally thrown out. The table next to you is cleaned with chemicals while you sit there and eat. I recently had the stuff on my tongue all night long. A lot of room for improvement

Because I was in a fast food restaurant, we waited 40 minutes for food 🙄

I recently visited McDonald’s and absolutely loved my visit. The branch was extremely clean, both the dining area and the toilets. You can tell that a lot of emphasis is placed on hygiene and order here. The service was also excellent - the staff were very friendly, helpful and accommodating. Every step of the ordering process was quick and easy, and the food arrived at the table hot and fresh. All in all a very pleasant experience. I'll definitely be back!

Well, it's probably ok for children, but it's not mine. The prices have become more expensive and the atmosphere is like a walk-in kitchen. The drinks are diluted as usual I'm also not a fan of electronic ordering. But you can still order normally at a checkout. Personally, I prefer to eat out but not to McDonald's. Everyone has to decide that for themselves

I ordered vegetarian nuggets and got normal ones. Unfriendly + slow. Never experienced a McDonald's like this. Underground

30€ for such dry burgers. Better stick with Burger King.

Waited almost 45 minutes for our food, ice cold inside, food only luke warm.

Super nice, friendly and nice offers here and with food also good for wheelchairs because you can also sit outside.

Staff not nice about all the rubbish

Have a quick breakfast and then set off on your journey. Around 450 km by car.

1. The employees don't pay attention to the number of chicken nuggets. 2. Coca Cola that is too cold, even if you say to make it without ice. 3. Only one socket on a small table.

I find it incredibly cheeky that food that has already gone out and comes back after 3 minutes is simply handed over to another customer. Despite me asking if she was serious about giving me food that another customer had already had, I was promised that I would get fresh food, unfortunately the food was put back and sold to other customers and one or two pieces ended up also in my bag again. Sorry but something like that is absolutely disgusting and not possible at all, as if my food was at a gangbang party!!!!!!!!!

Very friendly, courteous service. Our order was very extensive. Nothing was missing that isn't a given at McDonald's. Thank you very much 🙏🏼 🍔🍟🥤

So sorry, no stars, hardly any lettuce on the burger and then it's old and already brown, the fries aren't salted and the cola tastes old and so sorry the cardboard lids are the biggest snot. And the food is cold and the burger bun is like cardboard. P.s I can't recommend any dish. But I have to click on it so I can post my review.

Finally more staff and no more waiting times Fast food restaurant Should be quick

As with all McDonalds, I like it, some don't. The range is like everywhere else. I like going there.

Unfortunately you really have to check every order here. Something is always missing or there are wrong products in there. In addition, the burgers are simply slapped together.

Long waiting time after ordering at the drive in. And wrong delivery in the bag.

Without words! Half a slice of cheese

Customer-friendly is something else. I wanted to grab some McNuggets quickly. I don't have a wallet with me, but I always have some cash in the car. Okay, I stand at the counter and am asked by an employee whether I have already ordered. I explained no, then was briefly told that I should order at the terminal, there is no one there who can serve me! Oops, there are 4 or 5 people running around in the restaurant, right? So what's the point?, cash abolished? So I'm competing with Burger King.

A good establishment in our city. You can have a delicious meal and spend time with your family.

Were there just now and I've never been as disappointed with McDonald's as I was today. Staff friendly, the waiting area was very full but now I get my order and it was horribly thrown together. The children's menu had the wrong book in it. If only it had been that, I wouldn't have been so disappointed That could happen to me, but all the burgers I ordered e.g. Mc Rib, Hamburger Roal TS, cheeseburger, chicken burger, hamburgers were all without sauce and therefore fart dry and inedible, fries and nuggets were cold, something like that wouldn't work for the prices I would have If I had the opportunity, I would have brought everything back and asked for my money back. It's really sad what's happened. We always preferred McDonald's to Burger King, but at least you get your food warm there

When I eat at a restaurant, I don't expect a soggy bun. Quality of food generally poor.

Excellent environment and service❤️🙌

Everything is great in this Mc. Great service and food. Stuff is friendly. ❤️

MacDonald’s Eisleben is the place, where you can enjoy your delicious breakfast, lunch and dinner. Enjoy your day with Mac Café. Fastest and quality oriented👌

I ordered an ice cream via the app, but something went wrong in the system, which was definitely not my fault. It can happen, but the employees then react unfriendly and stroppy and make you look stupid because you didn't order correctly not okay in my opinion, of course you may have a stressful day but still...

Burgers, as always, made with love

Ate ice cream and yes it was delicious. But other things are also delicious

We were somewhat shocked by the service when we visited last Friday!! Yes, of course it takes a while to collect everyone individually, but there were hardly any other guests there at the moment. In addition, there were no numbers on the terminal that would have enabled card payments. But these weren't enough for us either, so we had to order several orders for one number. As it turned out, they were still lying in the corners of the restaurant near the overflowing dish carts. There were also full trays on the tables. How could it be otherwise, there was a mix-up as the employee apparently spoke little German and couldn't even read out the numbers. We communicated, but in the end two menus were missing and had to be requested. So not again so soon!!

Packing up the order leaves a lot to be desired. Unfortunately this was not complete. Something like that simply shouldn't happen, regardless of whether it's stressful or not. Unfortunately, this kind of thing is happening more and more often. The next time I order I will only pay part of it.

Really now ? The employees simply throw the ingredients together, sometimes there are burgers next to the packaging... The food is always cold... This wasn't the case before - a boss was supposed to know what was going on in his restaurant

The most beautiful thing about the branch is really the surroundings as it was clean and beautifully planted. The employee at the drive was probably annoyed, which could have been because it was closing time. But the fact that I completely forgot about my order because the employee simply pushed the orders away is of course a disgrace. It was noticed that the orders for the last 3 vehicles were simply swapped back and forth. Strangers who don't work in the restaurant have already rummaged around in it and they still give it out and say it's fresh. An absolute disgrace. Therefore, please comment on this from McDonald's because this is not possible. As a former employee who enjoyed working there, I am disappointed.

My visit to this branch that day was very good. The staff was friendly and the order was ready in a few minutes and nothing was missing. Thank you and gladly again.

So I would prefer not to give a star! I wanted to order a mc Flurry frozen yoghurt and everything arrived. But when I wanted to try it, the yogurt tasted like 3 days of rotten milk. I hadn't even tried half a spoonful before I was in the bathroom throwing it up. When we called there, a woman answered the phone and we explained the situation to her. Her only answer was that it has to be that way. I didn't know that yoghurt tasted like rotten milk... when we asked them if we would at least get the money back, they just said that it was the recipe and they couldn't do anything. Just a shame...

My son thinks it's great, and when my son sees it, I see it that way too😁

Delicious as always, but you don't stay full for long.

Only ordered a single burger. This had been carelessly thrown together, slipped and the flesh was burnt. Half an hour later I got diarrhea from it. The staff isn't the friendliest either. Effort has been made to create the ambience with the plants.

Unfriendly staff, management even more rude and disrespectful. Not recommended!

Unfortunately, I get intestinal problems from “normal” burgers. The last time I had a normal menu was at Mc. D. Eaten. Breakfast is all great and actually recommended.

Ordered two large ice creams yesterday and verifiably only got one small ice cream for the money! Fraud! Press the wrong control button - tax fraud! I'll contact the German headquarters and the tax office. The boss and operator suffers from not being reachable in Eisleben and then there are only insults from the staff. Send it to RTL too, at Burger King she knew how Sue did it - hopefully here in Eisleben at McDonalds too!

One of the best McDonald's. The environment is very good, and the staff is pleasant. The bacon and latte macchiato are delicious

I was very hungry, I saw a McDonald's on the way, went in and had a delicious meal. The staff is very attentive and friendly.❤️❤️❤️

I love the vegetarian burgers 🍔. Incredibly delicious and recommended ❤️❤️❤️ The service staff is very friendly and competent

I love cute environment and stuff working there ! Service is very fast and everything was perfectly made with love ❤️

This is a fantastic shop, I'm so excited you can't believe it. 💪👀

What a shop! ♥️💕 everything clean, top quality, nicest service I've ever seen ♥️♥️♥️

I really enjoyed , service is fast and stuff is friendly 🙏🏻

My food was lukewarm. The fries 🍟 not good. On the other hand, my daughter got fresh food after me.

Typical McDonald's, same food as everywhere else in this chain, same service but always good. I pre-ordered the food online and as the app said, everything went very quickly! Parking spaces directly in front of the house, friendly staff, card payment is possible. A very good service! Thank you! 👍🏼

Very good location after shopping or before it's worth grabbing something quick. But I'm very disappointed with the service. Because I often noticed that there were other burgers on the menu or that even burgers were missing, it really shocked me. I was actually always satisfied, but in the last few weeks I've been disappointed. They packed everything up and said it was good I ordered twice and twice something was wrong and I don't think it should be like that. I would really like not to have to always check. Unfortunately, it's usually too late. But next time please check it yourself when ordering in the store then this problem wouldn't occur often. I can't say much about the interior equipment and staff inside, but what I notice is that some people lack the motivation to do the work correctly or even to carry it out.

I rarely go there, but the chocolate shake is very tasty 😋, I think it's the best.

Went there for dinner with the kids last night. We are now used to constantly missing something from the order. But it can't be that the kids are lying flat in the morning with vomiting and diarrhea. You should urgently make a call to have these problems checked!

The staff was friendly and wonderful. I recommend it

The shift manager screamed at her workers the whole time and bullied people, that's not possible...

I was there at 11 p.m. but it still took 20 minutes to prepare 2 cheeseburgers and 6 nuggets. The food was ready for 10 minutes. Then it wasn't 2 cheeseburgers but a cheeseburger and a chicken burger.

Unfortunately I was at Mc Donald's in Eisleben yesterday and ordered 3x chocolate ice cream and 3x caramel. Unfortunately there was no caramel sauce on it, I only discovered it when I got home. And today I was there again and ordered something from the shift manager who was there earlier. Very unfriendly shouted at me just like the one at the issue. This fast fud restaurant has gone down a lot. Today I'm checking in again. I was back at McDonald's on May 14, 2024, Drive... There was a woman on duty there. A slim blonde with blonde hair and glasses (shift manager) She was super nice and accepted my order. And wished you a nice day... We need such positive shift managers. Thank you, keep it up. ☺️

We paid €10 for an ice cream that looks like it was made by a 10 year old. Very nasty behavior and they didn't ask to change it. 🤢🤢🤮🤮🤮

I'm very very satisfied... 🤗...👍

Ordered two burgers, a wrap, one fries, a milkshake and an ice cream (all to go). Waited 30 minutes. The ice cream and shake were great, the rest didn't work at all. Burger cold, wrap with almost no filling, two hairs in the small portion of fries (how many are in the large one?). The big “Bacon” sticker on a vegetarian burger was the funniest thing. All in all, neither the money nor the waiting time nor the detour taken was worth it.

Very nice staff and are always happy to try to do everything possible

Always friendly staff and everything was always perfect 😊

Very friendly, good staff. Order always complete 🙂

You disgusting people, had tons of hair in my burger, don't you have any hygiene requirements, this McDonald's will never see me again and I recommend everyone to do the same

Where are my refreshment wipes from my 2McRibs

Ambience friendly Taste like you’re used to from McDonald’s Depending on the form of the day Some prices higher than the company like in ASL More reliable opening hours than ASL Employees occasionally unfriendly or stressed This means that frequent changes are also uncoordinated But still better than in ASL

Unfortunately, you really have to check every order outside the house for completeness. Unfortunately, it has happened several times that parts of the order were missing, drinks were incorrect and special requests were not taken into account. So it's better to check immediately after receipt whether what you ordered is in the bag.

You can now just forget that the employees, the service, the food, everything has gradually deteriorated more and more. As soon as you order from these McDonalds you know that you have to tear the entire bag apart so that you can drive home without a headache. My girlfriend ordered for us yesterday at 3:27 p.m., everything went smoothly and everything was great, I got there at 3:50 p.m., gave my order number at the counter and was asked to wait a moment. This “short wait” was about another 25 minutes. 45 minutes for 5 burgers 20 nuggets 2 drinks and some fries, sorry, but that has nothing to do with fast food, or am I wrong? After I took a rough look at the bag there, I went back into the car and home. At first glance, everything seemed to be there. When I got home I noticed that my girlfriend had all the burgers, but I was missing 1 burger and fries. And driving another 14km back wasn't worth it to me anymore, I just think it's a shame what's going on in this McDonald's.

Delicious food and good prices ☺️😋

The food is delicious, the branch is clean and the staff is super friendly!

Yesterday at 12:30 I quickly grabbed a burger after the late shift and made the mistake of my life. I've never had food poisoning like this! I will never order or eat from McDonalds again! It's so disgusting!

Typical McDonald's. I don't think much of the fast food giant, but I would still like to give a thoughtful review of the McDonald's in Eisleben. The food is okay. Nothing special, but not bad either. But for 6.99 I expected a little more from the Royale TS. The service okay. Despite the low volume, the food only arrived after 10 minutes. The ambience is quite pleasant. There is also a playground for the children.

Wrap poorly wrapped without salad, fries good, hardly any clean tables, everything a bit dirty. Table service without “Bon appetit and have a nice day”

Fries were too weak, chicken pieces were only warm, drinks were great. Service can sometimes smile.

Everything fine. Children were happy, that is always the main thing

Everything is fine, the app works again and you can finally order online again

Food is average at best for the chain, service is noticeably lazy at the tables (dirty) and the store seems very crowded/cramped.

Well-located McDonalds with drive-thru, self-ordering machine and playground. The food is well prepared and it is very easy to order. You can earn points that can be redeemed for free food. There is a small indoor playground and an outdoor slide. Parking is available and the employees are nice.

It can't be that difficult to correctly dispense a single product. Ordered a large Cheese & Chicken Box (12+12) for €10.49 from McDrive. Unfortunately we discovered at home that McPlants (20) had been packed up. Distance approx. 12 km one way. 8 p.m. No, I'm not going back again. Thank you...for nothing! I'm served. This is not the first time that incorrect products have been packaged. Do I now have to open the packaging to check whether the contents fit?

Food was only lukewarm and drinks were full of ice cubes. Generally very dirty from the floor to the table and seats.

Typical McDonald's atmosphere 😂 Burgers were cold and the prices are getting more and more expensive. I would say a family of 4 can hardly afford to eat there with the children.

Unbelievable... EVERY time something is missing from the order... is it just that hard? Just hire a few people whose IQ is higher than that of a housefly...

Very nice. Even though it was full, the order was processed very quickly.

Ordered on December 31, 2023. A short time later, feeling full, stomach cramps, vomiting and diarrhea. It's just disgusting what people are served. never ever

Als kein Zettel beim Bestellen raus kam hab ich das ner Mitarbeiterin gesagt sie hat gesagt sie weiß jz nicht was sie tun soll und einfach weitergemacht genauso wie eine andere die ich danach gefragt habe.

Sehr schneller und angenehmer Service. Selten so erlebt

Unfreundliches Personal, man wird vom Chef persönlich zitiert, weil man einen Witz macht. Kann ich keinem empfehlen.

Gestern Abend 20.12.23 gegen 20:00 Uhr... An dem Schalter wo man bezahlt waren 2 Mitarbeiter, eine kleine blonde und eine dunkelhaarige. Die kleine blonde war super freundlich aber der Drachen daneben ging überhaupt nicht! Sie hat ihre Kollegin behandelt als wäre sie das letzte, hat ihr ganz schroff gesagt wieviel Wechselgeld sie mir zurück geben muss (wobei ich mir sicher bin das die kleine blonde es auch alleine gewusst hätte) Die dunkelhaarige hatte kein Lächeln oder gar eine Begrüßung für mich übrig. Und am schlimmsten fand ich das als die blonde noch dabei war mich zu verabschieden, die dunkelhaarige einfach genervt das Fenster zugemacht hat.... WÄREND WIR NOCH DABEI WAREN UNS ZU VERABSCHIEDEN!!! SO GEHT MAN NICHT MIT KUNDEN UM! Und mit seinen Kollegen auch nicht!!! Eine ekelhafte Frau.

Alles in Allem immernoch einen Besuch wert. Nicht mehr so wie früher aber das ist ja leider überall so. Innenraumfarben wirken für mich ziemlich unstimmig mit Lila und Grün aber was solls. Essen geht, Reinigungszustand wie immer verbesserungswürdig, Freundlichkeit der Mitarbeiter in Ordnung.

Hat sein Reiz verloren...Abfertigung der übelste art. Das Essen papig...

Einer der besseren McDonalds Filialen.

Wir benutzen meist den Autoeinkauf. Hab auch schon oft über die App vorbestellt und es hat immer supi geklappt. Wir mögen das Eis!

Immer wieder für einen Kaffee gut und auch die Toiletten wie gewohnt sauber .