McDonald's in Eislingen/Fils

This has never actually happened to me before, but after eating a meal here, I had such severe diarrhea that I sat on the toilet for two hours and had to call a friend because I thought I wouldn't survive. After much consideration, I'm writing this review to warn you about the Big Rösti...

Upon visiting this location and complaining that my chicken sandwich was cold, the response from a lady with a strong Eastern European accent was that this was normal because of cold tomatoes. When saying that the cheese was still cold too, she said it has been that way for years. Definitely not American customer service.

My Golf had battery problems in winter and wouldn't start in the middle of my drive. Thanks to the two great colleagues at the checkout – they push-started the car, simply incredible. Best staff there, best drive in GP.

It's okay to leave a review when you're satisfied, right? #spreadlove

I don't know what went wrong for the others, but everything was great for me.

It's McDonald's, after all. And the stuff is getting outrageously expensive.

In the evenings, it feels like a tuning meet from Fast and Furious, but despite that, or perhaps because of it, it's still recommended.

Unfortunately, very disappointed. Children are lured in with Happy Meal toys that aren't even included! This is very disappointing, and when you mention it, you're told there's a nap and you should leave! That's unacceptable service!

I received my order quickly and everything was perfect.

I haven't been to this McDonald's in ages, and it's proven once again that it's no good. The nuggets were vegan, even though I ordered regular. Plus, they tasted so disgusting, like they'd been sitting on the warming rack for four hours—just like the double chicken burger. I'm never setting foot in this McDonald's again.

The usual disgusting rest stop toilet experience that you only choose in an absolute emergency. It smells strongly of urine, and you won't find any soap or toilet paper. Better to pay and use a Sanifair toilet.

For the umpteenth time, the staff at this McDonald's have mixed up orders and not put in what was paid for! The photo clearly shows everything: a Big Mac is missing, and instead of two Double Cheeseburgers, two McChickens were packed. This is especially true at the drive-thru – I recommend the owner or manager pay attention to this and also look at other similar reviews. This happens all the time.

First, we had to get a wet cloth to clean the table because everything was filthy. Then, one of the burgers was missing from our order, and some of the curry fries were raw! We ordered a wrap without cheese but received one with cheese! We ordered a Coke Serve but got a regular one, and the food was ice cold! When we asked the staff about it, they were rude and snappy! They'll never see us again!

Closed due to technical problems. I ordered online and the guy at the door just said "well," so I left. Where did my €40 go? Gas gone, €40 gone, still hungry because I can't cook. Now what? (While I'm writing this, my wife just left me because she wanted a chicken burger, and now I'm single.) Thanks. I'm giving it 4 stars because I met a new girl in the parking lot.

The food is great every now and then. But every now and then, things still get forgotten at the McDrive. Every time. I could puke.

12 Euro Eis halb voll !!! Das ist eine Schweinerei. Die Eisbecher werden nicht mehr befüllt und Soße war kaum drin. Mitarbeiter sehr unfreundlich. Nie wieder.

Almost 3 euros for a vanilla ice cream with a drop of chocolate sauce in a half-empty cup is ridiculous....

McDonald's in Germany halal or haram Some MacDonald Halal some haram Ask before buying

The McMuffin needed a bit too little salt. The staff was friendly, but the shift supervisor was less so, as he had a harsh tone towards his colleagues.

I haven't been to McDonald's in ages. I was surprised by the high prices and the mini hamburgers. Are you serious? I paid 7 euros and got a mini burger, almost like the big one from Trolli. If that's your thing, fine. I'm out.

Really disappointing. I was looking forward to a great breakfast (I'm coming from the night shift). I specifically checked online, and it said they opened at 7:00 AM. I ordered via the app and arrived at the drive-thru at 7:15 AM. Nothing happened for about 10 minutes, so I drove out and tried to open the door, but it was locked. The employees saw me, though. I waited another 10 minutes (there was a torn sign on the door that said something about a technical problem). Then I drove back into the drive-thru and waited another 10 minutes without anything happening. I then called to find out they don't open until 9:00 AM? But online it said 7:00 AM... It would be great if they could maybe put a sign on the door or update the online information... especially when you see a car parked in the drive-thru at 7:30 AM and you know they don't open until 9:00 AM. Just saying, "Excuse me, we don't open until 9:00 AM," isn't enough. No, you're completely ignored.

I received quick and friendly service. The food was great.

Cheeky at the Drive, second window 2:58 PM - 28.10

I've rarely seen such a dirty McDonald's. The chairs, electrical outlets, room dividers, table stands, and other surfaces are so dirty it's disgusting. And food is consumed here. A good one...

This is a disgrace where no one speaks proper German and they don't even say thank you. You just get stupid looks when you want to order something. On top of that, there's the language barrier. From now on, I'll be giving McDonald's Eislingen a wide berth! Hire skilled staff.

It's a McDonald's. Reliable food. Service was great! Lots of dessert options. We didn't try but looks absolutely delicious!

Happy Meal toys were unavailable. They weren't advertised like they were at other stores. Too bad.

If you're looking for a quick bite, this is the place for you. The burgers and sides are good. Ordering via the display is somewhat anonymous. I had a coffee and a croissant here. They also always remind you of the savings option.

I ALWAYS ORDER A HAMBURGER AND THEY GIVE ME A CHEESEBURGER 🤬

I'm very frustrated. One Tuesday, a colleague and I went to the drive-thru to place an order that included an apple turnover. When we picked up our food, we specifically asked if the apple turnover was included in the bag provided. He replied with an arrogant "YES." Upon opening the bag, we were disappointed to discover that the aforementioned apple turnover was NOT included.

Tasty food, fast service, good surroundings, friendly staff & clean bathrooms.

I ordered takeout, and the lattice potatoes I ordered weren't even half full. (See attached photo) I then informed the franchisee and haven't received a response yet. I still expect compensation.

Many thanks to the lovely employee Sylvia, who was very friendly and helpful ✨

Unfortunately, my visit was very disappointing. The restaurant was very dirty overall – the tables and chairs in particular appeared unkempt and were obviously not cleaned regularly. For me, a clean environment is one of the basics one should expect from a restaurant. This urgently needs to be improved.

OK for a quick meal, parking isn't exactly convenient, the intercom is also a bit dated, but the service is quick and efficient, and the staff is friendly.

Honestly, who still puts themselves through that? If my wife wasn't a little hungry, we'd never go there. The burgers and fries are only 10% of what they look like in the pictures. They taste like cardboard, and then the prices are that high. That's an absolute no-go. These hamburgers and cheeseburgers aren't worth a single euro. Better go for lunch for €10 per person... End of quote.

I ordered plant base nuggets and it was just not plant base but real, it's so disgusting, otherwise everything is fine but from today on I won't go there anymore

Unfortunately, the wrong burger was delivered. When I complained, I had to wait a good 10 minutes for my burger due to a misunderstanding between the staff, and my other meal got cold. Surely, it could have been handled differently; there are plenty of helpful staff around. Not a word of apology, so I'm giving it a 1-star rating.

A very bad experience at McDonald's in Eislingen. There was a hair in my Sprite, which is absolutely disgusting and unhygienic. When I pointed this out to the staff, I was not taken seriously but treated disrespectfully and unfriendly – no apology, let alone a solution. On top of that, my burger wasn't fresh – the bun was soggy, the meat was cold, and overall, it was simply poorly prepared. I'm truly disappointed. From such a well-known company, I expect more cleanliness, fresh products, and, above all, respectful customer service. Definitely my last visit to this branch

We like going there because the food is hot, which isn't the case at many McDonald's. That's why we'll be back.

The bigger they get, the more they weaken, what a pity!

Super friendly and competent staff

I can't recommend it. The fries are always disgusting and taste stale. The burgers aren't always fresh either. 90% of the staff are completely unfriendly. Often, something is missing from your order.

Some of the employees there are simply disrespectful! They tried to convince me that the Playmobil animals were a surprise and I wasn't allowed to choose them. That's exactly what an employee told me, disrespectfully, that it was apparently a requirement from the boss! Where does it say that? I want to see it in black and white. It even says online that you can choose the toys in your Happy Meal. If it were or is a surprise, where does it say that? It's a matter of principle. Only certain people do it because they don't want to...

People here constantly forget to pack something in the drive-thru...it's really annoying when you pay for it and then it's missing!!!

I just ordered a cold coffee caramel, it was only diluted with water, for 5 euros, I am really very disappointed

Good from day one, now even better with table service. Breakfast is my favorite.

Overall, it was good... But advertising with glasses and not having any... and there's probably no discount or other solution...

Fast service and never had any other problems there

Yes, unfortunately it is no longer what it once was. All burgers are much smaller than “before” with a massive price increase. After a while I felt like eating a Big Mäc again and couldn't resist. When I opened the box I was really shocked. The part is not much larger than a ham or cheeseburger in diameter. That doesn't even fill a hollow McDonald's tooth! If you have to pay €13 for a meal, I expect more and to be honest, for that money I can get a schnitzel with spaetzle/fries or two great kebabs in a normal restaurant 500m away. That's why it was the last time for me...not to mention the language barrier of the service and the unfriendly lack of motivation or sometimes missing items in the takeaway.

The Goodest The Fastest and The Best

You pay quite a bit more but the quality suffers. Unfriendly service and the tables not clean!

You didn't hear the bang, 18€ for one person now. “Burgers” are just some rags. Substandard food completely overpriced. No thanks!! I hope the rest of humanity will figure it out at some point and avoid you too. Don't know how that can work 👍🏼 Oh yes, fries are fine, of course, but they are also way too expensive

Very good shop. I was there with friends because we needed a cup. We asked the staff, and they gave us one for free. The staff are VERY, VERY nice. The only downside is the price. Overall, it gets 4.5/5.0 stars. Go there!

Me and my friends wanted to order food during our lunch break because our cafeteria was on strike, so everything was fine until we asked if it could be delivered to our school. The woman on the phone then threatened to call the police (?) and then hung up. Personally, I found that very rude

We just did a drive in and got a happy meal for our son with a hamburger and asked for it only with meat (without further ado) We also ordered another burger. Unfortunately, both burgers came with bacon and also a bacon sticker in the bag. Unfortunately these were thrown away because we don't eat pork. When we removed the lid from the Fanta, we saw men's hair (relatively short). I then called the Eislingen branch and spoke to Ms. Pares. I described the situation to her, unfortunately she didn't bother to listen to me properly and in a derogatory and grinning voice she claimed that what I was saying on the phone couldn't be true. Her suggestion was that I should please rate during the recession and I am now following her advice and writing here! We didn't want a replacement, a McDonald's voucher or anything else because we unfortunately had to throw everything away, we were upset and at least wanted to hear an apology. Unfortunately she was very incompetent and, in my opinion, rude. There wasn't even an apology, no suggestion for a solution, no understanding!! Well, we will definitely never eat there again. Bought food, threw it in the trash can and kid is still hungry!

As always, the food hasn't improved, it's just become more expensive. They tempt you with coupons but they are all more expensive than before. Many unqualified employees who do not speak the language. Unfortunately, they are not trained enough because they are in contact with customers.

Ordered from you for the last time today. Something was missing again. Can the employees not read or count the burgers? I'm so angry. Same thing every time. It is enough ! Not the driver's fault as the whole thing was tacked up worth 60 euros! He later brought the missing one because I insisted like every time. But now it's enough. (French fries so mushy and almost not seasoned as a comment on the food) 1 year ago: Ordered 2 children's menus on Drive T. I asked at the counter whether there was ice cream in it this time because I had only noticed there was no ice cream in it when I got home days before. She looks funny and says yes. We drove to the side. Again no ice cream in the menus. Went back to the counter...she couldn't speak German and was new and didn't understand what was being asked. Is that my problem??? Then after waiting she came...they only had 1 ice cream left (in the bag). She was totally pissed. After all, you pay for it. Then I said, how do you want to do that now... then we got 3 soft ice creams and the one out of the bag. 😳

Just a McDonalds. Nothing negative so far

I just got rejected. Food isn't given to me because I didn't have the coupon for a double pack menu, which always worked without a coupon. I was told to leave and didn't get anything to eat. Never again

I visited the McDonald's branch in Eislingen (Daimlerstrasse 6) today and unfortunately I have to say that my experience was anything but satisfactory. The handling of the specified payment methods was particularly disappointing, which I would like to describe in detail here. As soon as I entered the branch, I noticed that both at the entrance and at the order terminals it was clearly advertised that payments with common credit cards such as American Express, Visa and Mastercard were possible. This information is prominently displayed in several places and gives the customer a certain level of security that they can rely on this information. These payment options are also displayed on the screen during the ordering process at the terminals. It gives the impression that these credit cards are accepted without any problems. It was all the more annoying when I went to the checkout after placing my order and discovered that exactly these cards - which were advertised several times - were not accepted. Neither my American Express nor other credit cards worked. So I was faced with the problem of having already ordered and suddenly realizing that the promised payment methods were not available. This is not only annoying, but also extremely frustrating and time-consuming. I find such discrepancies between announcement and reality unacceptable. As a customer, you rely on the information that is displayed on site - especially when it is presented as prominently as it is here. If different conditions suddenly apply at the crucial moment when paying, it is not only an unpleasant surprise, but also a form of misleading. I seriously wonder why payment methods are advertised that are obviously not usable. This experience raises a few questions for me: • Why do various locations, including ordering terminals, indicate that credit cards such as American Express are accepted when they are not? • Is this discrepancy known to store management, and if so, why is it not resolved immediately? • How should customers react who – like me – only want to pay using the payment methods specified there? Such an incident is not only annoying but also preventable. If certain payment methods cannot be offered, this should be communicated clearly and unambiguously - where it is relevant for the customer: directly at the entrance and at the order terminals. Missing or misleading information leads to unnecessary delays, annoyance and an overall negative impression of the visit. I expect a higher level of care in such basic things from a company like McDonald's, which places great value on customer satisfaction. Payment is an essential part of the shopping experience, and it should go without saying that the specified payment options are actually available. Conclusion: This visit was a complete disappointment. Customer friendliness also means providing correct information and not disappointing customer expectations. I hope management takes this advice seriously and ensures transparent and honest communication in the future. Nobody wants to be faced with such unnecessary problems after placing an order. It's a shame that what was actually a simple visit turned into such a negative experience.

My ice cream was only filled BELOW HALF and my partner's was filled to the TOP, that's outrageous!!!!! doesn't go there!!!!😠😠😠

Unfriendly shift leader eats cold food, And when complaining It means we can't do anything about it. Sorry, I'd rather spend my money with your neighbors.

Thrown away fries for the umpteenth time, you just can't eat them here anymore, just a plain something Pity us money 💸💰

Were simply sent through the drive-thru even though the store was still open

They don't even deserve one star for this bad service. I called them because there was a hair in my burger and they tell me that I'm apparently lying and they want to call the police. It was really sickening

Everything was billed individually despite the meal request. When you ask the staff about it, hardly anyone speaks German. Thanks for ripping off.

No matter what you buy, the employees who don't speak the language will give you the wrong products

Thanks to the fast and friendly staff

Breakfast from 8 a.m. to 10 a.m. to 10 p.m

I have the feeling that the cashiers don't understand a single word when you tell them that you want two different things and they give you the same thing twice when you even emphasize that you want two different things in your happy meal

The food tastes good but the staff is lacking. Other languages ​​are always spoken except German and therefore the customers are ignored.

The victims say I didn't say I wanted to take it

I've never had such bad treatment. I responded straight away with aggro, something like that doesn't really work

Once again the wrong drinks were delivered and the salad dressings were forgotten

I've always ordered a lot, and recently delivery to Heiningen via Lieferando is no longer possible, but it's a village away! away again possible...

Very nice McDonalds. It was very busy (almost no seats available), but our food was served in about 2 minutes after we ordered.

Standard McDonald easily accessible and clean.

The nuggets were definitely reheated, they were dry and full of oil.Dry and tasteless burgers.It was definitely the last time I bought here.If I could give 0 stars I would.I was extremely disappointed tonight !

Really bad, new Happy Meal Sonic promotion, child wants the blue and the red one. I say I would like the blue one, what was in it was yellow. I thought ok, that could happen, then ordered the red one and got the yellow one again. That's it, I'll drive a little further in the future and go to the McDonald's in Schwäbisch Gmünd.

I can’t understand how one could be so careless. Such situations can be very fatal in urgent matters. You can’t just block the path! This type of behavior is not only frustrating, but also endangers the safety of all road users. I urge you to resolve this issue and ensure that your employees follow the parking rules to avoid such incidents in the future! You could also have stopped on the side for a few minutes, but not in front of a property entrance....bzvz. Underground parking

I think it's a shame that the restaurant closes at midnight. A lot of people wanted to come in afterwards but it was locked.

It's shocking what's going on here. It's a shame because you have to give stars at all. As a result, it's just dirty and angular here. There is no cleanliness here. It's always dirty. Tables are not cleaned let alone cleaned under a bench. The dirt from last time is still there. Neither was the friendliness of the staff. Our child chooses something from the selection. The repeated time we get something different. Of course our child doesn't think this is great, when we ask to give us the right one, we only get a stupid answer. We didn't have a choice. But we have because we have chosen this. It doesn't exist anymore. When asked if we could get this out of the box. No, it's not there anymore either. But it stands because otherwise our 3 year old wouldn't have been able to choose it. This MC is the worst thing I've ever come across.

I think the problem is simply that this branch is far too small to serve customers from Eislingen and Göppingen. At peak times it's like a dovecote, which of course has a negative effect on the ambience and the purity/cleanliness. How even if there isn't even room left to go into the restaurant...let alone order or find a table.

It's slowly getting better again

Employees often don't understand you and then blame the customer when something isn't right. impertinence. Unfriendliness is the order of the day.

As usual, quick dispatch. Unfortunately something is missing from the order this time. Unfortunately, from a hygienic point of view, questions arise when you open the food and a hair comes straight towards you... Completely spoiled appetite.... everything for the barrel.... Sorry, absolute no go!

Get menus prepared quickly, neatly and hot. Just like fast food should be. Clean restaurant.

Fast service but it's too cold. You can't make people eat at 15 degrees First and last time.

Hello, you hid my mayo 👋 I only give you 4 stars for that

We ordered Schoko schake and received Cappuccino😁

Good service and delicious food 🥰

Ich war nicht dort, will mich aber über den Liefersefice beschweren! Mal wird geliefert, mal nicht! Im Internet steht, Lieferung bis 21Uhr, aber 20:35Uhr, ist keine Lieferung mehr möglich. Oder erst heißt es Bestellung geht, und wenn man bezahlen will, gehts dann plötzlich wieder nicht...Quasi eine Art Lotto-Liefersevice. Bestellen kann man nur, wenn man gerade Glück hat. Entweder man sollte Lieferung anbieten, oder nicht...sprich entweder ganz, oder gar nicht!

2 burgers were sent out completely without any toppings, there were less than a handful of lattice fries, some of the fries were not ready. How can you screw up so many things in a row??? The fun cost 60 euros, terrible here.

Fast food with delivery to the table (if you order via app) in the restaurant, staff was friendly, it was very clean. The rating only represents a snapshot; we do not visit regularly

Over 40 minutes of waiting time for a normal menu, staff totally overwhelmed, one of the worst McDonalds I've ever been to

Very tasty, clean and friendly staff

We stopped for a quick bite to eat. It went fast

I think it's wonderful to have breakfast at McDonald's in the morning and drink a coffee in peace while pleasant music plays in the background. It's a great way to start the day. 🥰

I ordered and a super friendly employee delivered it, on point in time.