McDonald's in Eislingen/Fils

Ordered from you for the last time today. Something was missing again. Can the employees not read or count the burgers? I'm so angry. Same thing every time. It is enough ! Not the driver's fault as the whole thing was tacked up worth 60 euros! He later brought the missing one because I insisted like every time. But now it's enough. (French fries so mushy and almost not seasoned as a comment on the food) 1 year ago: Ordered 2 children's menus on Drive T. I asked at the counter whether there was ice cream in it this time because I had only noticed there was no ice cream in it when I got home days before. She looks funny and says yes. We drove to the side. Again no ice cream in the menus. Went back to the counter...she couldn't speak German and was new and didn't understand what was being asked. Is that my problem??? Then after waiting she came...they only had 1 ice cream left (in the bag). She was totally pissed. After all, you pay for it. Then I said, how do you want to do that now... then we got 3 soft ice creams and the one out of the bag. 😳

Just a McDonalds. Nothing negative so far

I just got rejected. Food isn't given to me because I didn't have the coupon for a double pack menu, which always worked without a coupon. I was told to leave and didn't get anything to eat. Never again

I visited the McDonald's branch in Eislingen (Daimlerstrasse 6) today and unfortunately I have to say that my experience was anything but satisfactory. The handling of the specified payment methods was particularly disappointing, which I would like to describe in detail here. As soon as I entered the branch, I noticed that both at the entrance and at the order terminals it was clearly advertised that payments with common credit cards such as American Express, Visa and Mastercard were possible. This information is prominently displayed in several places and gives the customer a certain level of security that they can rely on this information. These payment options are also displayed on the screen during the ordering process at the terminals. It gives the impression that these credit cards are accepted without any problems. It was all the more annoying when I went to the checkout after placing my order and discovered that exactly these cards - which were advertised several times - were not accepted. Neither my American Express nor other credit cards worked. So I was faced with the problem of having already ordered and suddenly realizing that the promised payment methods were not available. This is not only annoying, but also extremely frustrating and time-consuming. I find such discrepancies between announcement and reality unacceptable. As a customer, you rely on the information that is displayed on site - especially when it is presented as prominently as it is here. If different conditions suddenly apply at the crucial moment when paying, it is not only an unpleasant surprise, but also a form of misleading. I seriously wonder why payment methods are advertised that are obviously not usable. This experience raises a few questions for me: • Why do various locations, including ordering terminals, indicate that credit cards such as American Express are accepted when they are not? • Is this discrepancy known to store management, and if so, why is it not resolved immediately? • How should customers react who – like me – only want to pay using the payment methods specified there? Such an incident is not only annoying but also preventable. If certain payment methods cannot be offered, this should be communicated clearly and unambiguously - where it is relevant for the customer: directly at the entrance and at the order terminals. Missing or misleading information leads to unnecessary delays, annoyance and an overall negative impression of the visit. I expect a higher level of care in such basic things from a company like McDonald's, which places great value on customer satisfaction. Payment is an essential part of the shopping experience, and it should go without saying that the specified payment options are actually available. Conclusion: This visit was a complete disappointment. Customer friendliness also means providing correct information and not disappointing customer expectations. I hope management takes this advice seriously and ensures transparent and honest communication in the future. Nobody wants to be faced with such unnecessary problems after placing an order. It's a shame that what was actually a simple visit turned into such a negative experience.

My ice cream was only filled BELOW HALF and my partner's was filled to the TOP, that's outrageous!!!!! doesn't go there!!!!😠😠😠

Unfriendly shift leader eats cold food, And when complaining It means we can't do anything about it. Sorry, I'd rather spend my money with your neighbors.

Thrown away fries for the umpteenth time, you just can't eat them here anymore, just a plain something Pity us money 💸💰

They don't even deserve one star for this bad service. I called them because there was a hair in my burger and they tell me that I'm apparently lying and they want to call the police. It was really sickening

Were simply sent through the drive-thru even though the store was still open

Everything was billed individually despite the meal request. When you ask the staff about it, hardly anyone speaks German. Thanks for ripping off.

No matter what you buy, the employees who don't speak the language will give you the wrong products

Thanks to the fast and friendly staff

Breakfast from 8 a.m. to 10 a.m. to 10 p.m

I have the feeling that the cashiers don't understand a single word when you tell them that you want two different things and they give you the same thing twice when you even emphasize that you want two different things in your happy meal

The food tastes good but the staff is lacking. Other languages ​​are always spoken except German and therefore the customers are ignored.

The victims say I didn't say I wanted to take it

I've never had such bad treatment. I responded straight away with aggro, something like that doesn't really work

Once again the wrong drinks were delivered and the salad dressings were forgotten

I've always ordered a lot, and recently delivery to Heiningen via Lieferando is no longer possible, but it's a village away! away again possible...

Standard McDonald easily accessible and clean.

Very nice McDonalds. It was very busy (almost no seats available), but our food was served in about 2 minutes after we ordered.

Really bad, new Happy Meal Sonic promotion, child wants the blue and the red one. I say I would like the blue one, what was in it was yellow. I thought ok, that could happen, then ordered the red one and got the yellow one again. That's it, I'll drive a little further in the future and go to the McDonald's in Schwäbisch Gmünd.

The nuggets were definitely reheated, they were dry and full of oil.Dry and tasteless burgers.It was definitely the last time I bought here.If I could give 0 stars I would.I was extremely disappointed tonight !

I can’t understand how one could be so careless. Such situations can be very fatal in urgent matters. You can’t just block the path! This type of behavior is not only frustrating, but also endangers the safety of all road users. I urge you to resolve this issue and ensure that your employees follow the parking rules to avoid such incidents in the future! You could also have stopped on the side for a few minutes, but not in front of a property entrance....bzvz. Underground parking

I think it's a shame that the restaurant closes at midnight. A lot of people wanted to come in afterwards but it was locked.

It's shocking what's going on here. It's a shame because you have to give stars at all. As a result, it's just dirty and angular here. There is no cleanliness here. It's always dirty. Tables are not cleaned let alone cleaned under a bench. The dirt from last time is still there. Neither was the friendliness of the staff. Our child chooses something from the selection. The repeated time we get something different. Of course our child doesn't think this is great, when we ask to give us the right one, we only get a stupid answer. We didn't have a choice. But we have because we have chosen this. It doesn't exist anymore. When asked if we could get this out of the box. No, it's not there anymore either. But it stands because otherwise our 3 year old wouldn't have been able to choose it. This MC is the worst thing I've ever come across.

I think the problem is simply that this branch is far too small to serve customers from Eislingen and Göppingen. At peak times it's like a dovecote, which of course has a negative effect on the ambience and the purity/cleanliness. How even if there isn't even room left to go into the restaurant...let alone order or find a table.

It's slowly getting better again

Employees often don't understand you and then blame the customer when something isn't right. impertinence. Unfriendliness is the order of the day.

Get menus prepared quickly, neatly and hot. Just like fast food should be. Clean restaurant.

As usual, quick dispatch. Unfortunately something is missing from the order this time. Unfortunately, from a hygienic point of view, questions arise when you open the food and a hair comes straight towards you... Completely spoiled appetite.... everything for the barrel.... Sorry, absolute no go!

Fast service but it's too cold. You can't make people eat at 15 degrees First and last time.

Hello, you hid my mayo 👋 I only give you 4 stars for that

We ordered Schoko schake and received Cappuccino😁

Ich war nicht dort, will mich aber über den Liefersefice beschweren! Mal wird geliefert, mal nicht! Im Internet steht, Lieferung bis 21Uhr, aber 20:35Uhr, ist keine Lieferung mehr möglich. Oder erst heißt es Bestellung geht, und wenn man bezahlen will, gehts dann plötzlich wieder nicht...Quasi eine Art Lotto-Liefersevice. Bestellen kann man nur, wenn man gerade Glück hat. Entweder man sollte Lieferung anbieten, oder nicht...sprich entweder ganz, oder gar nicht!

Good service and delicious food 🥰

2 burgers were sent out completely without any toppings, there were less than a handful of lattice fries, some of the fries were not ready. How can you screw up so many things in a row??? The fun cost 60 euros, terrible here.

Fast food with delivery to the table (if you order via app) in the restaurant, staff was friendly, it was very clean. The rating only represents a snapshot; we do not visit regularly

Over 40 minutes of waiting time for a normal menu, staff totally overwhelmed, one of the worst McDonalds I've ever been to

Very tasty, clean and friendly staff

We stopped for a quick bite to eat. It went fast

I think it's wonderful to have breakfast at McDonald's in the morning and drink a coffee in peace while pleasant music plays in the background. It's a great way to start the day. 🥰

I ordered and a super friendly employee delivered it, on point in time.

I was there in the drive for breakfast this morning and picked up a Warp and a medium coffee in a duo for EUR 5.80. The taste was very good. Everything went smoothly, thank you very much

There's more salt on my cheeseburger than on the fries. 👎

Ordered absolutely ridiculous drink and we don't get a tube. What kind of politics is this? No explanation why absolutely incomprehensible! We don't come any more.

Attention, content is missing! I just ordered 4 cheeseburgers and a Mc Chicken menu. When I opened the bag at home, two cheeseburgers were missing.

McDonald's is just McDonald's. It just tastes the same everywhere. What just pisses us off is that a 0.5 l of water still costs 3.95. Not even gas stations have such exorbitant prices for drinks. 0.4 Cola €3.95 is really excessive. Really doesn't work

Everything tastes good but the problem is who said that we want ice cream and no straw or lid And they don't want to give straws: "There's no more, but the other one is... Service is a big 0

We had dinner there today. Unfortunately I have to say the overall impression is dingy. When I wanted to place the order, I first had to wait for a while until the private conversations were ended. Even though I greeted in a friendly manner, absolutely nothing came out except “Yes?” Then the burgers and the HappyMeal were still cold.

Typically McDonald's. Never had any problems!

Best staff! Thanks for the gift 😂

❤️ a big thank you to the drive through staff! Even in the most stressful times, she was so friendly and always had a smile on her face. So you'll always enjoy coming back ❤️

The waitresses are very unfriendly and look dubious and do not treat older people with respect. My father then said to the employees in a cheeky tone "it means happy meal" if I were there I would immediately become the boss! My father has mercy because it is a young girl! I wouldn't have because she has no respect.

I am very disappointed with the service, very unfriendly, my grandson dropped his drink at the door and my daughter asked if she could fill it up again. An Indian guy who barely spoke German came along and told my daughter she had to pay for it if she did wants to fill it and she has to do the cleaning. The menager saw it and just ran away. I won't go there anymore. I left 42 euros there and then you have to pay another 6 euros for a drink if a mishap happens. The McDonald from before is no longer there The customer was still king and now you have nothing to defend you and only unfriendly staff

Was clean and well maintained. Staff friendly

The Mc Flurry used to be a great snack. Everything is getting more expensive, so no one has to fool themselves. But when the ice cream becomes more and more expensive and smaller and smaller, something strange. The toppings were also more lavish. And these wooden spoons don't really promote enjoyment.

Ice cream machine broken^^ came out, it's off

“A new deal every day” probably doesn’t apply to ice cream before 8 p.m. Poor performance.

I had to wait 10 minutes for my 6 nuggets, then when they came there was something wrong - the employee disappeared without saying a word. After another 10 minutes I asked where my nuggets were, then I was told I had already received my order and was sent away. After another 5 minutes, another colleague noticed that my number was still in my place. Now everything happened very quickly, but the food was put in front of me without an apology. At least the nuggets were warm. P.S: The water tap doesn't work properly either.

Five stars because you get exactly what you're used to. Food was freshly made and the waiting time was very short. The shop was clean and when we were there it was also cleaned in front of the fast food restaurant. The entrance takes a little getting used to, otherwise everything is ok.

Very good experience clean tables good atmosphere All should visit there

So what was delivered tasted good, it's just a shame that the delivery wasn't complete...

Everything tastes like water, it's fast food, but it couldn't be worse. You stand in the crowded store for ages, only to choke down tasteless burgers in an establishment that has just as little character as Frankfurt Central Station. Even the €2 double pack of frozen burgers from Lidl taste better.

Never in my life have I seen such rude staff. The women, an old one and a younger one, are the last thing from screaming, rolling their eyes, and it's all a catastrophe

Dirty, unclean. 4 employees just stand around and nothing is done regarding cleanliness. In addition, you are not able to get still water (room temperature) from the storage room. When asked, it was said that the water could only be offered chilled. Everything else is not possible.

At the drive-in, orders often have to be checked afterwards. Parts of the order are often missing. Fries are often soggy and almost without seasoning. Otherwise ok

Were here on the way through. This McDonald's needs to be renovated. It's a bit run down. The food was as usual at McDonald's. Unfortunately my burger was cold, even though we had to wait forever. Unfortunately, the nuggets were also missing sauce. Ordered via the app and had it brought to the table. The lady who brought the menu didn't say "please" or "hello". Just turned it off without saying a word. A pity. The joints on the toilet are moldy and the overall cleanliness leaves something to be desired. Certainly not the first choice for us again🙈

We went there and stood in the drive-in line for 15 minutes to be told that no vouchers would be accepted. It's really a shame to rip people off like that! The last time for me!!!

Absolutely unfriendly on the drive, but every time, no matter who is working. 200€ notes are not accepted, legally speaking you have to, the amount is never mentioned on the loudspeaker, so I don't take my money bag out of my pocket until I'm told the amount I have to pay. Sometimes too little sauce, sometimes too much. Very often wrong goods, almost everyone is aware of the incorrect orders, so experience shows that almost everyone stops and checks whether everything is correct. Often the window is opened when paying, but instead of talking to me, they start taking new orders, they just look at me as if I could see clearly and know how much to pay without asking, you often don't get any information about what you actually want from me. In this way, some of these employees will never achieve anything in their lives except at McDonalds, the employees in this branch can't even do that. It went badly bad, but in my opinion it was the best Mac around. As arrogant as I am always served, I tell you, you are just McDonald's service, more respect, or you will be severely embarrassed in front of the other customers in the future. If you are dissatisfied with your life, you should get citizen's money and stay at home instead of sharing your frustration with the world.

Sind um 0:45 ungefähr da gewesen beim Mcdrive haben essen geholt . Die an der Kasse beim Schalter war ganz nett aber die vorne bei der Essens Ausgabe eine mit schwarzen kurzen locken und etwas dunkler . War sehr unhöflich weder ein hallo oder tschüss oder sonst was . Und bei der Bestellung hat alles gepasst aber wie man das Essen da rein schmeißt sieht wirklich sehr unappetitlich aus ! Beim nächsten mal gehts auch etwas besser und netter!

Fijne McDonald's, helemaal niet duur

MEGA ESSEN!!! NOCH NIE SO GUT GEGESSEN

Leider hatte ich wiederholt das Problem, dass ich online per App etwas bestelle und per Apple Pay bezahle und dann beim Abholen die Bestellung als nicht-bezahlt gemeldet wird. Somit hatte ich immer doppelt bezahlt. Ein anderes Mal war die Bestellung komplett nicht im System vorhanden, obwohl ich einen Abholcode hatte. Nie wieder

Café einwandfrei, aber teuer. Sonst normaler MC Donalds, nicht sauber, kein Service.

Obwohl das Personal sehr freundlich und engagiert ist kann Mann so ein Scheinwelt der Zukunft Restaurant nicht für voll nehmen. Wegen dem BIG Rösti Classic sind wir hin. Lecker ja aber ist halt 😋😋 😋😋😋 Gift

Das ist die beste Ort dem gutes Essen gibt’s

Es sollten 2 Bic Mac ohne Gurke sein...

Sehr viel los im Drive In und im Restaurant.

Da gibt's eine Mitarbeiterin an der Kasse,so eine kleine blonde Dame, sie vergisst gerne mal Restbetrag rauszugeben...ich habe sie jetzt extra paar mal beobachtet, sie gibt einfach nicht raus und behandelt das gerne in ihre Hand, und wenn mal sie darauf anspricht, sagst sie gleich, habe nicht gesehen ich bin ohne Brille...ist mir tatsächlich schon 5 mal passiert. Sie behält einfach Restgeld für sich! Unglaublich! Passt da bloß auf!

Ein typischer MCDONALD'S, seit wieder ausreichend Mitarbeiter in den Schichten verfügbar sind, ist die Qualität gestiegen.

Das piepsen der geräte stört sehr stark

Einer der wenigen inzwischen mit Frühstück

Sauber und ordentlich. Nettes Personal.

Drive in besucht, ging sehr schnell

Es ist halt Mc Donalds. Das weiß man ja schon bevor man hingeht. Aber man geht dann halt doch alle paar Monate mal wieder hin. Service war ok, Essen war wie es halt ist. Ambiente hat mir nicht gefallen. Im Aussenbereich war mal wieder nicht geputzt…

Guter Mc Donalds. Ist nicht besser oder schlechter als andere Mc Donalds. Es ist eigentlich immer alles Sauber und meist war das Essen schnell fertig und lecker

Schnell serviert, netter Service, gutes Essen

Nettes Personal und sehr freundlich zu Kindern

İçirisi bana hiç temiz gelmiyor atmosfer farklı sürekli bişey eksik gibi hissettim

Personal Nachts sehr unfreundlich, ungeduldig.

Sehr nettes Personal. Man ist auch willkommen, wenn man an der Theke bestellen möchte.

Am MC Drive bitte einzeln abholen, bei einer Bestellung ab gute 40€ fehlt grundsätzlich irgendwas. Heute 6er Nuggets, 4 Soßen. Letztes mal 2 Bürger, einer falsch und gar keine Soßen. Ich weiß nicht was ich noch machen soll. Das ist in dem Restaurant schon seit Jahren so.

Макдональд как всегда быстро, удобно и конечно вкусно.

Bestellung nach Hause über die Lieferando App. Von Mc Donalds Bestätigt auf 20:09 Uhr - wir haben 20:30 Uhr und immer noch kein Fahrer zu sehen.. Es ist ja ok wenn es 1 Stunde dauert, aber bestätigt dann nicht pauschal eine Lieferzeit, wenn ihr es nicht einhalten könnt!

War am 23.09.2023 dort was essen so Ansicht war das Essen ok aber die Soßen und die Servietten wurden vergessen der Fehler wurde behoben darf aber nicht passieren. Aber das schlimmste dar das WC auf dem Herrenklo lief ein Klo über und es roch sehr unangenehm.

Tische unter aller Sau !!! Toilette komplett versaut keine Seife keine Tücher schade ☹️

Essen online bestellt und gezahlt über Lieferando. Nach 2h kein Essen. Habe 4x versucht anzurufen aber klingelt einfach nur durch...Also die Filiale war mal deutlich besser...

Cola anstatt Fanta. Der Burger war kalt und nur zur Hälfte in der Schachtel. Pommes waren kalt, ketchup+mayo fehlten. Nur zwei anstatt drei Burger bekommen. Fűr die hohen Preise dűrfte sowas nicht passieren.

Sauber freundlich und schmeckt