McDonald's in Eching

07/02/2025 14:04 Service really Slow, Workers not respectful, 3 times asked for a Burger 3 times they gave me wrong Burger, Asked again to replace it,but there was too much stressed workers, So i gifted 10.99€ euro to McDonald’s hoping they give it to Charity,because i m still hungry

The only thing I don't like is that there is no soap in the bathroom

Visually, the MC Donald's is top. Order terminals work perfectly. The men's toilet had no soap in the dispenser and the staff responded somewhat unfriendly. Otherwise OK Fries like in all MC, too weak 😉

Friendly staff Clean and short waiting times. We enjoyed breakfast here and the same cannot be said about McDonald's restaurant. 👍🏻

The most modern McDonald's restaurant I have visited so far. Everything so clean and with attention to detail. There are even flowers on the table, even if they are made of plastic, so it makes a pleasant impression. Everything happened quickly and it was less than 2 minutes from the motorway. Everything is still quite new and very chic, modern, attractive.

Very friendly staff, food tastes good

4 men had a stomach ache ten minutes after eating. Burgers have shrunk and prices have risen. You can save on laxatives. Ps: The little Indian was very cute (service).

Very rude service, when asking for sugar, she cussed at us.

Took a very long time before we got our food. While it was absolutely not busy. Too few staff I guess. Restaurant is still under renovation.

Item is always missing from order. Every time we have to check and today when we had no time, we come home and as you can see in photo 4 thing is not there. Managers perhaps instead of training and controlling their employees sleeps in work.

Unfriendly and long waiting times

They've only been open for a few days and you can immediately give bad reviews again. We were standing at Mc Drive for 20 minutes and no one responded (10:15 p.m. - 10:35 p.m.), people were already honking behind us. We drove up and there was no employee at the counter either. Great service. The staff must have forgotten how to work because of the long closure! Then we were forced to go in because everyone at the counter was ignored. They don't understand German either, great, the reopening will definitely be a success 🙌🏻 we've been there for 45 minutes and still haven't received any food (fast food?) embarrassingly easy 2025: Went to Mc Drive at the weekend and it just doesn't get any better. Wanted 3 double cheeseburgers and 2 chili cheeseburgers, in the bag there was a double cheeseburger and 2 normal cheeseburgers. My partner went in and told the lady that the order was wrong, then we came back to the fact that they didn't speak German. Her answer was always "to take away or eat here", he repeated that the colleague had taken the order incorrectly, she again said "to take away or eat here" and then he asked if anyone here spoke German. Impossible . Maybe pay employees better so that you get better staff

After the order was placed, my coffee would be made immediately. Staff friendly despite lunchtime.

The new MCD is great. Very clean, and very important also the toilets. Food came to the table hot and the wait was absolutely OK. Extremely friendly staff, and now here's the thing: I've never been asked at the table in an MCD if everything is okay. This MCD is GREAT 👍

No matter when we get food there to take away, we have to check whether everything is there... there is ALWAYS something missing from what was ordered. ALWAYS.

Chocolate Bag is the best thing I've ever eaten, I love this place, we always end up here when we're high

Fast food is called fast food because it is fast food. Here, however, I had the longest waiting time ever…….and I know a lot of Mäccis!!! There is a lot of room for improvement here. However, the positive thing is that the burgers are really hot, so they are very freshly prepared

The staff are extremely unfriendly, rude and incompetent. I heard one lady employee shout rudely at a customer when he asked where his missing item was. The restaurant is at least clean and nice.

Very bad experience with McD. How can you manage to serve the burgers 🍔 cold in the restaurant and then when you complain you only get a cold burger again. The cheese didn't even melt. As a staff, it should actually be possible for you to apologize for the crap. But there isn't even a sorry. Never again.

Very miserable, rude and unknowledgeable staff. Cannot believe that this terrible customer service is tolerated. Missed things from our order and we eventually gave up trying to get it right. Desperately needs a competent manager and new staff. Would definitely not visit again. If you need food in the area visit the nearby Burger King or IKEA.

Horrible! This is the worst McDonald's I have ever been to, the staff were extremely rude and barely even spoke German. Don't go here, go to the Burger King 100m further up or for dinner go to the IKEA. if you have allergies, or your lactose intolerant or vegan don't even think about going here because they will get your order wrong and give you something else. The staff are completely incompetent, and one of the employees seemed intimidating by the other(both extremely rude) and would do anything they said even if it was something that she shouldn't do.

So schlecht wurde ich noch nie bedient wie heute. Man steht in der Schlange und wartet bis man dran ist, nur wenn man dann endlich dran wäre kommt kein Mitarbeiter mehr. Und das gleich vier mal hintereinander. Da gehe ich sicher nicht mehr mit meiner Frau und den drei Kindern hin. Mir ist der Appetit dadurch vergangen, bin nur wegen der Kinder trotzdem geblieben.

Staff unfriendly, poor service, orders sometimes forgotten, burgers are not prepared well, the packaging is simply completely mixed up, things are thrown into the bag when being prepared

One of the clean and classy McDonalds I have been to. I have been here 3 times already and it's good. You don't go to McD expecting healthy food for less price, so that's what you get. I really liked that it is open until late. There are shopping options too if you go in the day.

had ordered 9 vegan nuggets. 2 of them were not vegan...

Really modern, because I can't judge the rest yet .

Very nicely prepared. Food is still not a hit.

Reopening after renovation. It's a McDonalds and it turned out nice.

In the last 2 weeks alone, the two orders were either wrong goods or things were completely forgotten and treated like an idiot by the employees today. The very last one!

ORDERED TWO MENUS AND FORGOT THE MOST IMPORTANT THING IN BOTH: FRIES! And our cheeseburgers looked... like something had been done to them! Complaints are also sent by email

We were here today and we have never seen such unfriendly staff. Today was pretty busy, but literally HALF of our order was forgotten. I then waited at the counter for another 10 minutes until an unfriendly employee finally came. I kindly pointed out to her that we were still missing a few things at the table, but of course I only got a curt, short answer. After 3 attempts we still didn't have everything on the table and then left it. The fries and some burgers were cold and most of the free tables were dirty. An order screen didn't work either. As a customer, especially as a family, you are very unwelcome here. We will definitely not come here again.

When I arrived at McDonalds, I wanted to order food from the self-service machine using the app. Unfortunately the coupons didn't work. When I got to the checkout, I said that the self-service machines wouldn't accept my coupons. Whether she can do that. The cashier tried and it didn't work again. Then she told me that I should delete the voucher and redeem the voucher again in the app. While I was doing this, a gentleman pushed his way forward and the employee took it. It suddenly took the gentleman 10 minutes to place his order, and I stood there with my 2-year-old son and had to wait again. Then another employee came and took over the cash register. When it was finally my turn, this employee wrote in my coupon code and it didn't work again and she said that they had a system problem and it wasn't working right now. Then she asked me what I would want, I said everything that was in the voucher. She typed it in and in the end it was more expensive than the voucher. I asked why it was more expensive now and she answered very rudely that the vouchers don't work and whether I take it at that price or not, if not then I could leave. Then when I said call me her store manager said it was her. Later after a discussion it turned out that she was just a shift manager. She finally told me if you don't take it then leave and never come back. So I prefer McDonald's 1. If your vouchers don't work, you should have an alternative, or at least make it the same price 2. you should train your staff not to be so rude to guests! Because without guests, there is no going on! 3. Your staff should not claim that they are store managers even though they only manage shifts! And last but not least 4. I will definitely not visit your store again. I have never seen such bad, incompetent staff, you are the first, congratulations to you! I hope you can learn from this and hire better staff.

Same experiences as many here. The order was incomplete several times even though everything was recorded on the invoice. Be sure to check before you drive on and half of it is missing when you get home...

Last but not least, I have never experienced anything so unfriendly. After 15 minutes. Waiting time, an employee showed up. I still couldn't pay my bill, I got really stupid when I asked if I could finally pay. I then left it and can keep the food for herself. Never go to the store again. There are other competitors who are friendlier and still value their customers.

No ice cream, no milkshake when we reopen.

We were there at 10 a.m., there wasn't much going on yet. We waited 30 minutes for our food, and during that time it became more and more crowded. Guests were ignored because only 2 women were working and they weren't very friendly. Later the would-be boss came, who is an unreasonable expectation for staff and guests. It's best to replace the boss and have more staff at peak times. Nobody stays long in a working atmosphere like this. I wouldn't recommend this store to anyone, it's just an imposition.

McDonald's , what are you doing ? Everybody complaining ... is that a joke ? Send them ( employee) to learn customer relationship and why not, cooking lessons. It's sad .. taking in consideration the fact that there are not so many options for people in the area to go and visit for a snack or a late dinner, this please should be a "MUST GO" . But the real thing over there contradicts everything. Sad..

very long waiting time even though there were no orders, the food was cold and it was better before the renovation

I ordered my meal with additional salad and sauce and I paid more for that At home I was disappointed that my burger had nothing on it except the meat Fries were cold and didn't taste good

Unfortunately, I received very unfriendly service on my last visit. The employees seemed disinterested and gave the impression that they would rather be doing something else. This made the visit very unpleasant.

I've never been served so unfriendly in a McDonald's; the employees there can't even say good morning. It's better to drive a few kilometers further than to eat there again! Impudence!

Hi, the food used to be better. Furthermore, food was missing for the second time now. You couldn't reach anyone by phone to get rid of the complaint. Unfortunately, we always picked up at the Mc Drive and it's difficult to control the food there. But it's a shame that no one is taking this complaint into account. Because it's the second time now.

Good Mecces, haven't had anything to complain about since the conversion.

This branch is definitely one of the worst branches in and around Munich. No ordering via app possible at the table. Number of tables far too few for the weekend rush and dirty. Toilets with overflowing trash baskets and missing paper towels indicate neglected control. Service staff wander around forever looking for the order numbers... We will avoid this branch.

New restaurant looks uncomfortable. You either sit in the corridor to the entrance, in the corridor to the food counter, in the middle of the order screens, or in the corridor to the toilet. This was solved better before. Unfortunately, something is currently missing for larger orders. Better to control everything.

Incomplete order, cake spoiled, disgusting, when the staff asked questions they didn't even give an apology, the child's Sprite tasted like water with a strange aftertaste, unfriendly, never again

Very disappointing service Unfortunately, the McDonald's in Eching has extremely poor service. Missing products when ordering don't seem to be uncommon here, and when I politely pointed this out, I was spoken to in a very unfriendly and insulting manner by a member of staff. Such behavior is completely unacceptable and unprofessional. I noticed the same person in the Freising branch because of their unfriendliness - so the problem doesn't seem to be an isolated case. Apart from that, the entire service in the branch is chaotic and not very customer-oriented. The food is up to the usual standard, but the visit is greatly marred by the poor treatment of customers. Dear Management: Please work on training your employees and place more emphasis on dealing with customers. You can't retain guests this way.

Something is repeatedly forgotten with the McDrive. Sometimes burgers, sometimes sauces, sometimes fries. Seems like a “scam” to me to increase the margin. Check your bags when you pick them up.

Very rude staff. I was there several times and the woman from the drive was totally incompetent and unfriendly. I'll go somewhere else in the future, I'd rather drive 20 km further than hear people like that. Too bad. McDonalds should choose their employees better.

Re-opening. We were at the McDrive on the way to my dying grandma, 4 hours drive ahead of us. 1) My husband was rudely cut off after ordering a cappuccino, even though we still wanted to order food. 2) There was no cutlery for the Caesar salad I ordered, which is why I'm now allowed to look at it in the car for 4 hours without dinner. Thanks for nothing…!

First I'm given the wrong order and then I have hair in my food. Sorry, but apparently the hygiene is not there even though the McDonald's only opened again on October 28th, 2024 after renovation work. It's sad that hygiene and many restaurants no longer play a role! After all, you pay for it too!

Clean, tidy. Crowded, but they constantly cleaned and moved everything. Kudos to the staff

It's just a McDonald's. Lots going on, so everything is freshly prepared. Waiting time was ok. Restaurant clean.

Despite the lengthy renovation phase, the branch appears very careless and cold. It has a very open cut and the wind feels unpleasant on your neck as the automatic door opens every second. You can't complain about the quality of the food.

Just like you would expect from a McDonald's

Absolutely the rubbish food is good but the workers there are very unfriendly and not customer friendly. I'll never come here again just crash

Very modern and beautiful McDonalds, everything has been up to date since the renovation and reopening in 2021. Ordering at the terminal is quick and easy. Food is also prepared quickly, there is always enough staff available and we have never had long waiting times. The ambience is also as modern as you can imagine, bright design, beautiful McCafe! Opening hours are great, daily until 1 a.m. on weekends even until 2 a.m. I am a regular guest here and always enjoy coming back! It should also be mentioned that, as with every McDonald's, you have to check the order here, but the missing/wrong sauce in one out of ten orders is McDonald's standard for me😂 Edith: Handing over the wrong order, not looking at my ass and not saying a single word during the entire interaction is what I would call a record...

The food sucks and the service sucks too, the lady from the staff talks loudly on the phone and has no culture!!!! Give a wide berth

The lady from the staff talks loudly on the phone at the customer's table, I think I will avoid this place, best regards

So now after the renovation it has gotten worse, it's smaller inside, the controls are really overwhelmed, the Sprite was apparently toilet water with a little lemon and that was it Sauces came after 20 minutes So you'd better go to Burger King because you'll have more of it

THE BRANCH REALLY COULD HAVE STAYED CLOSED!!!! I ordered for 46 euros. And half of the order is simply missing. I ordered 4 FischMacs, but only received 3. In addition, for a single price of EUR 5.19, only half of the cheese is included. There were 2 menus but only one fries. 2 sweet bags 1x apple and 1x chocolate, of course I only got 1x chocolate. Horrible load that can never improve its reputation again. Loser remains loser. Sorry, but that's how it is. Oh yes, the employees don't understand a word of German, let alone can speak it. Mega image. Great, you fulfilled the cliché. Bravo

Construction work and food preparation on the same work surface.

The McDonalds is open again after renovations. We took a large order with us and have a lot to criticize. Firstly, 2 apple turnovers were missing, which we unfortunately only discovered at home, even though we checked the order carefully when we took it with us. The food was totally tasteless. The fries were basically unsalted, the burgers (BigMac and Cheeseburger) didn't have the usual seasoning in the patty and the chicken nuggets were in the deep fryer for far too long. The breading was totally hard, the meat was basically loose in the breading and the taste was far below what we are used to from McD. Too bad. We are used to it differently

The food took 20 minutes and was then cold and not complete. Service staff doesn't speak a word of German and doesn't seem like they know their way around.

I've been going to the MC in Eching for 20 years. I have been ordering in restaurants and taking food with me for about two years. Now something was missing for the 6th time in a row. Today 2x apple cones, 1x A-spritzer, 1x Caprisonne were missing from 5 customers in the entire restaurant. I now always look in the bags immediately after ordering and get the missing parts. Today during my visit: The app on my cell phone didn't work, I didn't want to put the side order of fries in the shopping cart with a voucher, the terminal then swallowed my order because the helpful MC employee deleted my shopping cart. (Terminal could not display the shopping cart) The employee at the sales counter didn't understand me, the MC lady then took my order very quickly... When I complained, the restaurant said: You order a lot and something can go wrong. (4 parts???) When I was home -> cold potatoes, cold burgers. You used to know the staff (almost) personally, but now you mostly only see new MC employees. Burger King is right next door, let's try ours 🍀 Update February 26, 2022. The three of us were at the MC in the evening and had dinner at the MC. Pro: Food was delicious Cons: 4 order terminals were broken, MC Flurry was forgotten in the order Update January 4, 2023 Everything is OK again. It seems management has introduced improvements. Update October 31, 2024 After a fire, the MC was renovated. Looks very good.

No coupons possible, wrong meal Worst McDonald's I've ever been to

1. **Consistency of the food**: Always fresh and delicious burgers, fries and drinks. 2. **Speed ​​of Service**: Efficient and quick service, both in the restaurant and in the drive-thru. 3. **Cleanliness**: Clean tables, floors and sanitary facilities. 4. **Friendliness of the staff**: Helpful and friendly staff who respond to requests. 5. **Good value for money**: Quality of food in relation to prices, special offers and discounts.

Honestly, McDonalds?!? When we reopened, we were disappointed to find that families were no longer welcome. Children's corner, slide?!?Nothing left, although in spring and summer almost only mothers with their children are there. There will probably be no sales at this time of year! Changing table is completely missing, why should it be if you don't want to see children there anyway. The service staff's look spoke for itself. Had to change the child on the floor in the disabled toilet, where it couldn't be locked at all.

After months of renovation, it was probably not possible and undesirable to create a fair atmosphere for families with children. The children's corner was abolished, the slide was removed from the outside terrace. Staff looked at children with a hateful look because the children moved freely, if nothing else is provided for distraction. There is a disabled toilet that is not lockable, you can only dream of a changing table. You build a branch in an area where many families come with children and then you have to discover, disappointingly, that children are definitely not welcome!

Unfriendly staff who ignored allergen-related requests for changes and the burgers and fries were cold

Maces wuara saftlada man more ice cream like kn fynns mom

When is the planned reopening?! I need my Mecces!

Clear case of a disrespectful franchisee. How can renovating a franchised fast food outlet take so long? Processes are definitely being ignored here and it would be essential as the management of such a company to take a closer look at this and draw conclusions.

How long does the conversion actually take? It was already closed during the Pentecost holidays...

I would have given it 5 stars but they recently only gave me 4 chicken nuggets even though I wanted 6

Closed for renovation. No notice on the internet

That's not opening all the time!

Very good, Strogen Str.2, 84172 Weixerau Eching!

Attention… currently closed for renovation: May 8, 2024 Google shows open...

Still closed due to reconstruction. Badly communicated, even official McDonalds website says that it is open

It's open until 1:00 a.m. and at 12:05 a.m. we're in front of the locked door.

You are here on assembly and the shop is closed, you drive extra kilometers to this shop and it is closed for renovation... You could have simply stated this on Google... pure cheek

Currently closed, neither in the app nor on Google does it say closed for renovation

Staff very unfriendly. Cleanliness a big minus

Good, modern McDonalds. Ordering at terminals. Was done very quickly. Everything OK. No napkins on the tray but no problem if asked.

Here you will be ripped off and then you will also be bullied stupidly. Ordered a McSmart menu and ice cream. When I picked it up at the counter, I of course handed over the piece of paper with the order overview and the number. At the table I notice that the sauce AND the drink are missing. At the distribution counter (less than 30 seconds later) they claim that I wouldn't get anything without a piece of paper (which I HAD to hand in) and that I can't prove that I haven't already received the items. I PAID for it and complained immediately, what's the point? It's not my fault if only incompetent, arrogant people work here.

It was very quick, but the dishes were lukewarm except for the fries.

Don't use the soap because you get a rash with dry skin and the staff rent right through you

Great McDonald's. Gladly again.

Fries and chili cheese could be fresher. Sauce on the burger wasn't that great

Probably the worst McDonalds in my life. I will definitely not eat here again, especially not the “Big” Caesar Salad

A very good McDonald's. Very clean, the tables were wiped down regularly. There were also roses on the tables. Food was hot, tasted good and was brought to the table as quickly as possible. Here we tried ordering directly from the table to the table for the first time and it worked without any problems 😊 Coupons are taken and points work too.

Food is cold, dry and often something is missing. Worst Mac in the area

They don't even manage to deliver a complete order. Every time something is missing from the Mc Drive. Complaining to McDonalds is almost impossible, neither via app nor web. It's my own fault, I'm there once a week and now that's enough...

War ein Alptraum. Die Frau die die Bestellung hergerichtet hat schaute in die Tüte und Hustete als hätte sie eine offen Tuberkulose. Als Kunde fühlte ich mich als Feind. Zu guter Letzt hat nioch ein Drittel der Bestellung gefehlt. Der Snacksalat bestant quast nur aus drei Tomatenscheinen. Der MC war mal besser und die Qualität fllt sein ca. 4 Jahren kontinuierlich. Sucht Euch einen anderen MC in der nähe wenn Ihr abends was Essen wollt.

Good products and friendly employees. Unfortunately, the help and explanations about using the mobile phone app at the terminal were not very friendly.

The problem with Macy is that the machine is impossible, collecting points is impossible! Only at mcdrive! Nonsense doesn't matter... Why not the machine too? The employee hardly speaks German😬😬 There was no help!!!!!! So the management of the store was also questioned....👎👎??!!! So you're waiting like an idiot 😵‍💫😵‍💫😵‍💫😵‍💫🥴🥴 If you are hungry you want to eat breakfast in more than 30 minutes. until someone comes 🙃🙃🙃 Eching been close to Ikea. It's better to give it a wide berth and then drive on and have breakfast somewhere else. Nothing to recommend!!!

Very clean, fast table service, everything was great!

Ambiance nio because oriental music is played constantly!

Simply great! The food was very tasty. The service was super fast and friendly. The ambience was in very modern style and clean