McDonald's in Weinstadt

The first order came promptly. We waited half an hour for the second order. Reason: Misunderstandings between the staff regarding the execution. When I asked for the second time where the order was, the senior guru in there said it was my mistake because I didn't leave the receipt there. Which wasn't my job at all because we had booked table service and the order was in the system anyway. What is not possible: reprimanding employees in front of customers.

Unfortunately, there have been repeated errors when ordering. The last time I got the wrong burger (Big Rösti Raclette instead of the normal Big Rösti) and today the nuggets were missing from the order for the second time. Since we only noticed this at home and the food is usually already cold anyway, we didn't go back. Maybe the employees should work more and pack everything up accordingly instead of standing there in groups of 3 or 4 and chatting. It also can't be the case when there are so many staff that the one employee who packs the orders also has to look after the cash register, even though the others are just standing around in the area. The screen for tracking the orders is more of a decoration; you just click through everything here and then just hold up a small piece of paper with the respective pickup number. The waiting times are sometimes absolutely underground and when the number for collection does appear or you are called, the employees tell you not to stand directly in front of the counter because the waiting area is 2 meters further back. All in all, it's now very sobering and we're actually thinking twice about going to McDonalds at all.

Unfortunately I didn't have a good experience. Chaotic behind the counter, employees unfortunately unfriendly, food sits in the bags at the front for a long time and therefore gets cold. What a shame!

Been there once or twice on my lunch break. It's just a McDonalds, what do you expect?

Mc. Donalds Endersbach Mc. Drive November 29, 2024 / 8:30 p.m The ordering process was already very difficult due to the poor language skills of the noticeably annoyed service employee. When the food was served we discovered that a burger we had ordered several times was not narrow-minded and was missing. Actually it's not an unsolvable problem, so we simply order the missing burger again from the friendly employee at the serving window. However, the shift manager forbade him to do this. He told us very loudly, rudely and cheekily that we (5 people in the car!) had made a mistake and that we should join the queue again and order more. After asking us several times, he didn't want to tell us his name. After all, he is a shift manager. Premiere! We were treated so rudely by a restaurant manager or some other person. Donald's employees have never been treated. We will never be wrongly served or treated badly in this restaurant again.

The Big Tasty has nothing to do with a Big Tasty

Oversalt food. Boss unfriendly. The only one I felt sorry for was the new employee who brought me the 3 sauces for the nuggets. When the boss said in an unfriendly tone that we had stolen them and wanted to check again.

We were thrown out of the store after we ordered something and were still sitting after eating

The app didn't work, couldn't show the coupons. The people behind the counter didn't give a shit. Would be my shield and my problem. You knew exactly that you would get a rating for this. Et voila.

Actually I had good experience with McDonald before until today. It’s famous for fastly delivering the food. But this is the worst I ever seen. Because of having new born baby and hunger I choose the McD but the thing is I waited around 40 minutes for my food. And I didn’t received one item as well. I think it’s a complete negligence because one who sits near me went and request for us and enquired for the delay. They came after us and they finished the food before serving our food. I don’t know and weather the management react on my post or not but it’s is the worst day.

Very long waiting time in the drive-in, and then you realize that unfortunately some of the wrong burgers were given to you, which shouldn't happen.

I've been waiting for my food from Ranzbude for 40 minutes

Unfortunately it's no longer what it used to be, the worst and unfriendly Mc in the area. Employees who ignore you even though you speak to them 10 times and so on… The food was generally better. It's a shame and unfortunately always a disappointment.

The screen with the order status is simply meaningless in this branch. Although the ready-for-collection numbers are displayed, they are not actually ready for collection until they are called out like at a market. This makes the entire system confusing and unnecessary. All that remains to be said about the food itself: standardized fast food that you have to like. If you don't like it, just don't eat it.

It's unfortunate as a "fasstfood" chain, waiting 15 minutes for food and then complaining coldly to get cold food again, brilliant performance again and then having to discuss thanks but thanks no for once again a long time

Mc is no longer the same as it was back then

Big Tasty Bacon had a cold patty, I specifically ordered it without tomato, of course there was tomato on it. Nuggets were ok but the sauces were missing. Unfortunately, I got a stomach ache immediately after eating it.

Staff was unfriendly, it must have been the shift leader or something similar. Milkshake not available, so I wanted my money back, after a short discussion this was literally thrown at me... Otherwise always great here

Fairly well run McDonald's. Bought food there several times and received it completely. That wasn't always the case. I used to have to complain a lot because something was missing.

Unfortunately you can only give one star, no star would be better. Waited 20 minutes for a Big Mac menu. There is something different on the internet. Called central Munich, they don't want to know anything. Great customer service!!! Luckily there's Burger King. I will never visit an MC.....store again. As compensation, I will receive a menu of my choice... I will NOT redeem it in this MC branch in this life!!!

Unfortunately my visit was very disappointing. The burgers looked nothing like the ones advertised and the food was often forgotten. The fries were cold and the boss was quite rude. You can just tell that the staff doesn't really care. In addition, the prices are now far too high for what you get. One positive point: the tables are cleaned thoroughly after each guest, but unfortunately that doesn't make the overall experience any better.

Craziest McDonald's branch ever. Employees barely understand German, the order is almost never correct or complete and then the food is still cold. Unfortunately you have to give at least one star. Just imagine a minus in front of it!

Went to the MC again today for lunch and we both thought that the burgers 🍔 were just rubbish and had nothing in common with the photos from the advertising...we won't do that to each other anymore...

I've been eating here regularly for over 20 years. Unfortunately, we now have to say that things have gotten bad (especially at peak times). My last visit was the absolute highlight: I waited ~25 minutes for my take-away. Staff *completely* overwhelmed, even though there were ~10 employees there - most of them were unfriendly, sometimes rude and cheeky (!) towards the customers, some of whom had been waiting for a long time. Hygiene regulations were partially violated. My order was initially incomplete... <10 minutes later I realized at home that my food was ice cold! Ancient burgers, inedible fries! Admittedly, it was relatively busy, but that shouldn't lead to absolutely NOTHING going on in the store because the drive-in/MC delivery is obviously completely overwhelmed!

Total disaster... There was even paper in my burger

Everything is great. Best food in Germany. 5 stars because it doesn't work anymore.

Just normal McDonalds. The ambience could be better, otherwise everything is ok 👌

Very slow service, you order in advance using the app and it takes forever for the food to be ready. The staff either stands around or starts 1,000 things at the same time instead of finishing an order.

Simple ordering (2 menus with 3 items each) took a long time. Instead of Sprite, we got water. Despite specifying 2 different colors for the glasses, we received 2 exactly the same glasses in a different color than the one selected. Employees appeared uncoordinated and confused. A few weeks later: McFlurry just slapped it down; a dollop of sauce, a bit of Smarties. I didn't even see it being "prepared", maybe it was already standing for a bit, who knows. Other McDonald's branches still manage to have sauce on the sides of the cups etc. and the ice cream to toppings ratio somehow makes sense. Here people are generally too incompetent, no matter what it is about.

Simply set the statistics display to ready for collection and then take your time.

First of all, I would like to say that the burgers and fries were flawless, or as you would expect from McDonald's. But the service left a lot to be desired. We ordered a table spring service and had to pick up our order at the counter. When we pointed this out to the McDonald's employee, we were met with disrespect. The spices were simply left out for the shake fries. The facility is also pretty packed. In addition, every third ceiling light is a flashlight, as was previously known from defective neon tubes. In conclusion, I would like to say that there is a better way.

Everything is super clean, even the tray is taken away straight after you have eaten. Highly recommended. All burgers and fries are also fresh and hot

Some of the employees there are not friendly and don't care about the customers, the orders are often forgotten and then the boss comes and talks to us instead of helping us.

All the employees were very friendly and humorous, especially the man with long curly hair!!

This McDonalds has very unfriendly employees who won't give you a cop if they forget and yell at you

Food wasn't typical McDonald's, the nuggets were rock hard, as if they had been warmed up for the third time. When I complained that I would like to have new ones, an employee pressed his fingers on the nuggets and wanted to make it clear to me that they were "fresh" and that I should take the nuggets back with me. I still insisted on new ones and got them first got it after a long discussion, aboslutes no go. The promotion code on the milkshake cup was half torn off and the code had already been used, which is the next absolute no go! They basically took away my chance of winning (even if the chance is small). The BigTasty was lukewarm, as if it had been waiting to be ordered for a while. In addition, this was ordered without bacon and received with bacon. The employees had more of a “never mind” attitude. Even if it was just a quick stop while driving past, it's definitely a McDonald's that is not recommended!

Burgers are always very good. Unfortunately there is a lack of friendliness and some German language...

We just ordered online from the drive-thru using the app. Unfortunately our food came out incorrectly because the app was wrong, well it was a mistake on our part because we should have checked it. Nevertheless, the staff was unfriendly than they already are. Instead of being accommodating to us and accommodating us and listening to us, we were chased away like I don't know. If that wasn't enough, we just stood on the side of the waiting parking lot for a moment to see why it wasn't right. We were rudely shooed away - yes, as you can hear, we were really shooed away and in a rude way that I shouldn't have spoken to a customer. This store really doesn't pay attention to the fact that something needs to be done to the staff.

Very unfriendly staff that doesn't speak German and that the food tastes like it was produced a week ago

I've been there several times now and each time something was out, forgotten or swapped. There is also an absolutely unfriendly atmosphere that I have never experienced in any McDonald's. A tone with the charm of Frankfurt's Bahnhofsviertel. This branch is an absolute disaster.

We've never experienced anything like this, an employee in the kitchen spitting on the floor. When I said it out loud and pointed it out to my colleagues, no one cared. This is not hygiene

I don't know what kind of idiots work in your kitchen, but making meat patties on the plant burgers is really the last thing! The deliveries arrive half-empty and incomplete. Of course, no one can be reached by phone.

Had to wait about 20 minutes for two simple burgers. Conditions only spoke English (not a problem for me but intended for others). Everyone is a bit rough and unfriendly…

Mega bad. I and other drivers stood in front of the drive-in counter for 20 minutes and had to wait. When I asked why it took so long.... No answer, just sorry. Customer service looks different. Never ever more 🫤👎👎👎👎👎🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️😖😖☹️☹️

Long waiting times, terrible staff, this restaurant should be closed!

The branch is in a good location, but not fast and unfortunately unfriendly service towards customers. It's best to avoid peak times. Unfortunately only recommended to a limited extent.

The cappuccino was very cold, the drinks were almost non-carbonated and the service was hardly understandable. Sorry, but the managers didn't even care that we complained. I have to say, it has slowed down a lot.

I have ordered several times. When I was there everything went quickly but the quality was poor and not up to McDonald's standards. When I ordered online, the order arrived after exactly 2 hours and 5 minutes, sometimes cold, even though I knew it only took 10 minutes to get to me by car. They were rude on the phone and lied on top of it and then avoided answering it afterwards. I would avoid going there again and would advise against supporting this store.

We waited over an hour for our food despite asking three times where our order was. Only after the third, more energetic inquiry did we realize that our order had been forgotten. There wasn't even an apology for the long wait (not even a small "sorry"). Such situations are obviously not unique. We spoke to other guests who also had to wait an unreasonably long time for their orders.

Waited 40 minutes for the food… I damn well canceled it. No apology or anything. They just said today would be stressful. 10 customers were inside

Similar to Deutsche Bahn, they are constantly overwhelmed. Ice cream or milkshakes are rarely available, how difficult can it be to get the appliances repaired?

I have to say, the service here is one of the worst. Today I ate here again for a long time and the salad was disgusting. It looked old and tasted just as disgusting. Sorry, I couldn't eat the burger anymore.

Here you can eat as usual, share it with other guests and staff. Or even go to the toilet 😉

Here you always have to check whether you got what you ordered. Otherwise just a normal McDonald's

Very unhygienic condition. Long waiting time for a small menu. An employee actually works behind the counter with his long hair down without a power adapter or anything like that - I've never seen that before

You can't complain on site and you get what you expect. Unfortunately, when you order it's something different... Delivery times are arbitrary, sometimes the food is cold, sometimes warm, but the worst thing is that you never get what you ordered.

Been there twice and something was missing from the order twice...

Very negative. Staff lacks knowledge of German. Milkshake not available. Cheese balls!

I'm not someone who eats at McDonald's often. I placed an order at 11pm last night and it said it would arrive in 30-55 minutes. I waited until 1am and the order didn't arrive until 11:12am today. I remember - I received a message from Liferando that my order is on the way, I'll be there in 29 minutes, 2 hours have passed and the order still hasn't arrived, this is a joke

Worst mcdonalds ever, every time when i want to eat something they dont have or something is broken.. To long waiting orders! If i can give 0 stars i would

Very often no McFlurry and very expensive

What's going wrong? I've never experienced such unfriendly staff in a McDonald's. One employee in particular at the checkout was always in a bad mood until she talked to my children like the last one. Very disrespectful. Food was still possible. But no longer worth a visit.

Bad staff, especially the gentleman with the curls is the height of impudence. Nobody can really speak German, and they are also very cheeky. Cold food never fresh. Food preparation is much better in any other local restaurant!

Recently they just can't handle even the simplest order. Every time something is missing or wrong. Even if you go and have it “corrected,” it will be corrected incorrectly. So if you don't feel like checking every single item, you should avoid the Magges!

Been there again for a long time. You had to look for the lettuce on the burgers, small shreds were placed on it. There was only one kind of ice cream. It's better to go to the competition.

The service was very bad and I was deducted 2 euros even though I said I didn't want this! And you can't eat leftover garbage everywhere. The food arrived slightly warm but I was waiting for my fries

Well, you don't expect that much with fast food, but if you ordered 5 things, 3 of them shouldn't be wrong or missing, sorry - there wasn't much going on and there were enough employees there. We probably won't be guests in there more often. And funny, the colleagues at the Drive Inn are always super friendly and things have worked there without any errors so far🤨

Never experienced such incompetent staff as here. Ordering took forever even though there wasn't much going on and we only ordered three things. I got water instead of a Sprite and both free glasses we got were the wrong color. Very disappointing even for McDonalds.

We ordered a menu with a black glass and got a turquoise one. When we asked, we were told that there would no longer be any that we had ordered, but the machine said that it was available.

I waited half an hour to pay for my order! Only louts work there!!! I asked if I could pay, they told me NO, I went to KFC

Burger was well done, warm and tasty. Service was very nice. Restaurant was clean and beautifully decorated for Christmas.

Employees a bit overwhelmed (almost no German), father with children waited almost 30 minutes for food. The floor inside is almost as smooth as an ice rink

BREAKFAST IS READY 🫶🏼 The new breakfast in the restaurant was excellent! Clean atmosphere, friendly staff and the owner was personally there to take care of the guests and the new products. The McWrap scrambled egg cheese and the Franzbrötchen were delicious, the latte macchiato from the new Barista coffee machine was really tasty! Highly Recommended! I'm already looking forward to my next visit!

Cevapi is veal under Sac for you

Unfortunately, the ice machine is always broken or in need of cleaning

Something is always missing from the order! Always !

McDonalds in Weinstadt is a nice branch of McDonals that offers the usual offerings. In contrast to some other teams in the region, the team here works very efficiently and the waiting times are short. Especially at the drive-in counter, where you sometimes experience extreme waiting times here in the region (e.g. in Fellbach), it's pretty quick to get your hot goods in Weinstadt. The restaurant is also well maintained and appears to be very well run considering all the circumstances. Keep it up.

The food was tasty, only the fries 🍟 were too salty

Food is standard. Unfortunately, the staff can't even make sure the order is correct or that nothing is missing! McDrive is mostly staffed by people who don't speak German!

Burgers, always fresh here! Keep it up

Unfriendly staff. We didn't have an order made at the mcdrive counter because he was too lazy to type in a coupon code, so we drove on without ordering. Ridiculous!!!

Impossibly cheeky and worst service at the drive-in from rude employees with no knowledge of German. You can be a little more polite without knowing German on the side. We wanted to order separately with two cell phones using the coupons on the app - so the coupon didn't work on the second cell phone. So we drove up, only paid for one order and then wanted something small to go with it. He didn't even pay attention to us after we paid and, after asking several times, cheekily said with his bad German that I had other customers even though there was only one car behind us!

This McDonald's is the cleanest and most service-oriented McDonald's I have ever been to. We're not from the area and we were there just because he was on his way. The burgers were fresh and very tasty and the employees were very nice. A big compliment to this branch!!! I'll come back if I'm in the area again 😊

Such a juice shop! Incompetent staff!! Ordered a Royal BBQ Bacon from the menu with a friend, the burger came without BBQ. After dinner I ordered a vanilla milkshake. After a short while the staff came and delivered a strawberry milkshake. After briefly asking questions at the counter, the answer was that there was a lot going on and they were under a lot of stress, but there weren't even 10 people in the MC Donald within an hour!!!

First of all, I had to wait over 30 minutes for my food today. After I asked at the front of the food counter where my food was, the lady there said that it was here. 90% of my order was then wrong. I had a 20 nuggets box, but received a nuggets and cheese box. The burger wasn't double meat as ordered but rather a buger with double cheese. It's a shame to wait 30 minutes for your food and then 90% of the time you get the wrong one... This place is not recommended and I would prefer not to give this place a single star.

Unfortunately I only give 1 star here. You order via Lieferando and you don't get any confirmation of the planned delivery time and when you ask (tel) you are lied to and insulted. After 2 hours the food arrived, everything was cold and no response was given to your wishes, never again!

I used to enjoy being here, but now it's getting worse and worse. On the last 3 visits we came as a couple, 2 separate orders (nothing extravagant) and on each visit one had to eat alone because each other's food took an extremely long time. 12 minutes, 17 minutes and the longest time 22 minutes later the second meal came. This is quicker even in a regular restaurant. If there are offers, there will be no indication that they are sold out. Like the limited Coca Cola Zero today. Instead, you get a small Cola Zero with your 0.5l menu Cola. Very useful. The music is sometimes extremely loud, you feel like you're in a disco. Cleanliness is okay, you can't complain about that. All in all, a bad development.

Food was good and hot. Everything was great.

I was there last week it's a great place! The food is great! Just wow! Staff very friendly, including the employees! The boss with long and curly hair is also very hardworking and friendly! :) I recommend you go there! Best food!

Despite our bad experiences in this Mc, we gave it another try on February 28, 2024 around 10 p.m. We had ordered nuggets with sour cream before we left the drive, so we checked our order and lo and behold he packed us the sweet and sour dip. Of course we complained about it, my wife kindly pointed out to him that he had packed us the wrong sauce, the answer was "that can't be changed because it was ordered online" so he tried to brush us off. Then I got out myself and stood at the door at Drive. Now I pointed out to him again that it was the wrong sauces. The same answer came from him again. Before I could show him the order in the app, he went back in and yelled at my wife to drive her car away. Then I asked for the person in charge and shortly afterwards a friendly woman actually came out and swapped the sauces for us without any problem. Why didn't this work for the Drive employee? Seriously, that was the last time we were here at the Mc, after the conflict I'm actually worried that people will spit on my burger. I would trust him.

Employees are very unhygienic, one of them picks and grabs his ass while preparing fries. After that I no longer had any appetite. Just derogatory.

What kind of staff is this? The developments over the last few months are absolutely terrible. Quite apart from the fact that there are sometimes waiting times of over 30 minutes in this juice shop, the employees are a complete disaster. Unfriendly, incompetent and absolutely disgraceful. Since when do you have to pay 60 cents for a sauce on a menu? (No, we didn't order any ketchup or other sauces) Ok, no problem, you don't mess around because of a few cents. We ordered. Of course it was forgotten in the order. We then go back to the counter and then the good gentleman can't think of anything better than to start an argument. To collect another 60 cents after outrageous, passive aggressive behavior. You get yelled at and made fun of when he makes a mistake. A little tip for hiring new employees: take a look at how friendly you are with customers and people. But the way the tone is among the team and among colleagues/boss, nothing surprises me there anymore.

Incident from February 11, 2024 around 8 p.m.: I ordered a Big Mac with fries via the app (with a discount code). Unfortunately there was no sauce for the fries here. Unfortunately, I only noticed this after I had already paid and received the bag at the Mcdrive. So I told the clerk that I would like some more mayo. The visibly annoyed gentleman replied that that wasn't possible and rudely sent me away. There were cars behind me so I drove away. Since I was very annoyed, I had to rate this. Unfortunately, my fries didn't cook at all without mayo.

A very friendly staff and also a very good boss! and good service! Was there last week and found the food very warm and tasty! Recommend you go there! The flowers were also very beautiful ;)

Employees speak German poorly and don't respond to you. After half an hour I got my food, which was cold and had a hair in it. What I found most interesting was the dead rat in front of the entrance.

Very friendly staff and always try to comply with all requests. We always try to keep everything clean, which is not easy when there is a lot of traffic. Unfortunately, there are too many customers who simply leave their garbage lying around. The food is always freshly prepared and good.

Absolutely unacceptable waiting time at the drive in counter....almost 25 minutes in total!!...

Really now 😔, I was just in drive. Took over 10 minutes because there were a few cars in front of me. OK, I can still live. Result ordered a menu and got the wrong one. Fries halfway through. Sorry guys go somewhere else.

McDonald's som vi kender. Maden var okay som den plejer. Stedet var rent.

Delivery took 4 hours! After 2 hours I called. The employee said I should wait another hour. He ended the conversation with an insult.