McDonald's in Mühlhausen/Thüringen

There is no information about the renovation in progress in November 2024, at the moment the fasfud is closed

The food came out promptly, just arrived home. A lot of things went wrong with the orders there today. Cleanliness on the tables would be appropriate.

Here again after 2 years. Well, I was very disappointed with our visit today. The shop was almost empty. Almost every table was dirty. Then we sat in the McCafe where it was clean. I know you can get fast food here. But a little effort putting it together would be great. Everything sticks in the box. There are only 4 ingredients. But the staff prefers to stand at the counter with four people and watch the construction workers outside instead of making an effort. Well maybe it will be better in 2 years.

Very long waiting time and for a ready salad it was still crunchy like the 3 points against Eichsfeld Mitte.

Very dirty and food takes a long time.

Small but nice McDonald's. Order was brought quickly. Disabled-accessible entrance available.

Your planning is very bad, we didn't receive any of our orders as requested, Milschake stadts Cola and the store is so dirty (service is bad)

The breakfast was not good, the frape with egg was unloving and raw.

The ambience and the staff is good. But the food was terrible. Fries too light. Hamburgers 🍔 were not good. The rolls tasted the same. Everything looks good in the pictures. But in reality it is not good. I'm going to make some myself from now on. That's when I know it's crunchy too.

McDonald's... if you like it. In this one you somehow always have to wait a little longer.

Unfortunately it is not possible to award negative points. I have lived nearby for 11 years and only go to this branch in exceptional cases. The owner must be the biggest miser in Germany. This branch does not take part in promotions if it is worthwhile for the customer. When it comes to coffee, the employees are afraid to add 2 sugars. McSundae ice cream sundaes are available in miniature size. Chicken MC Klassik is sometimes topped with chicken nuggets shortly before the end of the day instead of a chicken patty. Luckily I checked right away and complained immediately. HappyMeal always incomplete or something completely different than what was ordered. McDonald's Easter campaign is painfully rejected. We have nothing left...the boss said so. The fries smell like used oil. Everything on stinginess. This branch is always 10 to 20 cents more expensive for fries, coffee and ice cream than all other branches. You have to ask for everything, even napkins, and you won't get a second one. Employees are so intimidated that they don't dare talk to the customer. This branch is permanently understaffed. Outside, especially in the evenings, it stinks from the sewage treatment plant next door. Great choice of location. All in all...visit another MC Donnalds branch or KFC next door.

3 cuz the drinks are mixed with water

Quick preparation, friendly staff and pleasant atmosphere

Visited several times and always disappointed. Fries cold and without salt, nuggets cold, the “M” doesn’t taste good at all! But the staff is very nice. But that doesn't outweigh the rest. Unfortunately…

Today I was at McDonald's in Mühlhausen again after a very long time. I wasn't happy with the order. My son Martin had a BIC Mack menu and a cheeseburger. But my apple turnover was only lukewarm. It wasn't hot anymore. The cheeseburger wasn't packaged well. I also have to say it wasn't very crowded. Have fun at work . It's a shame that I had an almost cold apple turnover. I won't come to you anymore.

Just let the food go back. Because the employee in the kitchen works without gloves, wipes the sweat from his forehead, just wipes his hands on his shirt and eats the roll. Disgusting!

It's been a long time since I've been to this McDonald's restaurant since there was a branch in Leinefelde. Here the service is much quicker and more organized Even if I forgot the sauces for the fries and nuggets, that's not a bad thing. The food was warm, some of it was still hot, fresh from the grill or deep fryer. I used to love coming here as a child and took it as an opportunity to traditionally visit this restaurant for my birthday as I had just come from a trolley ride from Lengenfeld/Stein with my family. I'd love to come back

Simply not recommended. Burger totally mashed together, had extreme stomach cramps after eating. Never again.

The staff is very friendly, the food was freshly prepared and tasted good.

We were at MC Drive on Saturday August 24th and just wanted coffee. After 20 minutes we drove again, without coffee. The staff said there was one employee missing. We were 4 cars that drove back without anything.

I was at McDonald's this morning and had to wait 55 minutes and still hadn't had my food. You'd be insulted by a woman who apparently had something to say. He hasn't even waited an hour, that's not possible, they should I'd rather exchange something so haywire I haven't seen it in a long time. I won't be entering the restaurant again, especially since the woman is back. And clean looks different. Dirt on the floor, on the doors, fingerprints everywhere. That's not possible.

Catastrophe, we waited three quarters of an hour for our breakfast.

Was passing through this branch yesterday. What can I say. Bored, annoyed staff, totally chaotic. There was no ketchup or mustard on my hamburger, and it was dry and old. They literally threw the food at you. Tray trolleys totally overfilled, rubbish everywhere. Drive the route more often but I quickly get tired of McDonalds.

We were just there and we were completely speechless. There was poop in the slide and my son smeared it all over himself. The restaurant is responsible for ensuring that the slide is clean. Next week will be my first trip to the health department. Simply disgusting!!!!

Tonight we had old, cold fries and an old, incorrectly constructed burger. Unfortunately I only saw it at home. Very annoying! It's probably because there were only new faces, multicultural and understaffed! Sad, because for €30 I would like something fresh!

Catsstrophe, ice cream machine has been broken for weeks and logistically nothing has ever been done about it. It's summer now and we're really craving some refreshment. McDonalds Mühlhausen can no longer offer that 👎🏻

So every time I'm with my girlfriend we go to this McDonalds once. I'm not from here and I'm here every 3-4 weeks and every time something was forgotten when ordering. Today you put 2 fries instead of 2 cheeseburgers. Not even asked if that was okay. Just shake your head. Oh, my Big Mac also had bacon on it 👍🏻👍🏻, there would have been stickers at least, but no, nothing. I really don't mean to sound rude, but boy. Get yourselves together

Throws my change on the street etc fake ice cream etc

Everything 4* because normal MacDonalds

Last time here... We ordered menus, everything was missing from my burger, there was only bread, meat and cheese on it. Then we complain and say half of the ingredients are missing. Employee says: “New ones make everything clear”. Ate the rest of the menu and partner has already finished eating - the burger still doesn't come. We'll ask. No new burger was made at all. We explain the situation - the blonde fat old one: Where is the old burger? We want to exchange it. Then an extreme discussion. Delivered the burger to a colleague, but of course he was on break and didn't let anyone know. He'll come back and we'll wait. The situation has been clarified - a new burger is being prepared. Tomatoes were still missing, but I don't feel like complaining anymore. By the way, the food was prepared and eaten without any enthusiasm. We've never had anything like this before. Then at the end the absolute burner - a beard hair on the burger :-)… I definitely won't come back here.

Certainly not a second time, Mäces is no longer what it used to be. For 45€ you can expect more. Locked tables, mop buckets visible in the sales area, locked tables due to chair blockages, to fall over, wait 15 minutes, would have been OK, but if the food was still partly lukewarm, a no-go... The layer of fat, made from outdoor animal fat in front of the counter area, makes accident prevention a foreign concept. I felt sorry for the employees...how stressful it must be if you want to avoid not flying... Then there was the "friendly" hint that we had to clear the table in 5 minutes because it was about to be closed... Wow, unfortunately there won't be a next time... If I had read the reviews beforehand, I wouldn't have become a guest. Oh, I didn't take any photos, there are plenty of them in the comments!!!

Were there today on July 5th shortly before 5 p.m. and when I asked normally whether there was anything missing from the menu, I was answered with an absolutely exasperated “what?” Next time, stare at your old lady at home so annoyed and give such snotty answers if you even have one at home with that attitude. Such people are best left to work under the rocks. Galigru

Dear McDonald's team, I would like to complain about my recent experience at your restaurant. The food, especially the burger, that I received was of very poor quality. Attached you will find a picture of the burger, which was delivered in an extremely unappetizing condition. The burger looked like a mess - the bun was squashed, the ingredients were messily distributed, and overall the product felt unprofessional. This quality does not meet the standards I expect from a restaurant in your chain. I request you to review this issue and ensure such incidents are avoided in the future. Feedback on this complaint would be greatly appreciated. Best regards, Niklas Zink

Unfortunately it is no longer what it was. Sometimes you don't get a burger in the box, but instead everything is mixed up and not properly topped. The staff is polite, but seems more forced as there is certainly a lot of stress there. It has also often happened that things were missing from orders. It's a shame and I hope it gets better in the near future. Otherwise, we'll probably stay at Burger King in Mühlhausen/Thuringia for the time being.

I can't really rate the food... Since it is hardly possible to order via Lieferando.. Because it always seems to be too crowded or understaffed So it is never available

No choice of toy, you just get something thrown in... whether there are children who collect things like that and don't need everything twice...

I just wanted to pay with a €200 note and it was promptly not accepted. It's half past three in the afternoon and it's apparently not possible to accept this note, even though there's enough change in the cash register. At €500 I would have understood. The burgers have also tasted better and the staff is sometimes quite subpar.

I'm of the opinion that people without teeth in their mouths shouldn't work in service, especially since they spit when they talk Absolute no go, never come back!

I regret the frenzy every time, it's like eating chips 😂

The food is solid and the service is good too, but with large orders a lot is often forgotten.

Today I went for ice cream with my wife on Sunday June 16th at 11:30 a.m. in this unfriendly, dingy shop in Mühlhausen. I order two ice cream sundaes and get almost two half-empty cups for 2.29 euros each. Then I asked the person who carried out the order that there wasn't enough ice cream for that price. He called the boss and she said in a very rude and unfriendly manner that it was right. Then I said that I would write something about it. She said she would write because of me and she left me there. Then we sat outside. There were no tables wiped, rubbish lying around everywhere etc. Minus 10 points from us. Unfortunately I have to give one star. We've been going there for a long time but we don't know anything like that. We don't go there anymore.

The machines for ordering are partly broken, there is no table service! The citizens really taste sick 🤢🤮 cold, greasy, salty and falling apart! Employees take a VERY VERY VERY VERY long time to get the order ready! And they prefer to stand at the table with other customers and have long conversations! It was definitely the last time here 🤮🤢 oh yes, the monitors don't work, the restaurant and toilet are dirty 🤮

I love fast food and would eat there more often if I didn't have to pay so much attention to calories. Standard facilities, clean, with Mc Café, friendly, helpful staff.

The service is terribly bad. Something is always missing and when asked, the employees react extremely unfriendly and annoyed. The tables are dirty and extremely greasy. The waiting times, especially for breakfast, are also more than outrageous. We waited over 20 minutes for 5 things, even though we were completely alone except for someone in the drive-thru. That was the last visit to this McDonald's!

Constant technical defects or similar.

Typical McDonald's. We often pick up something at the drive-thru and so far at least every other time there has been something wrong or things have been completely missing. Nuggets, sauces, fries or even complete burgers are often missing. It's particularly annoying when things have to happen quickly and you don't control it directly. So always check your food straight away to save yourself unnecessary trouble.

Nice employees and super fast service!

Quick ordering, fast, friendly service. What more do you want.

The restaurant wasn't actually that full, but we still waited 45 minutes for our food after ordering. Other visitors with actually smaller orders waited for over an hour. That's not possible and there's no information or indication anywhere about how far the order is or even an excuse. No thanks!!!

Delicious, quick and warm...breakfast was worth it thanks to the vouchers!

Unfortunately we got the wrong drinks even though we were the only ones at Mc Drive, so it wasn't a stressful time.

Unfortunately I have to give one star. Actually 5minus. Never experienced such service before. You order in person, hoping that the two parts you ordered will be ready quicker. Then you ask after 20 minutes and the order is looked for and, strangely enough, it's gone receive. Not a single person knows about it.

1 hour wait!!!! Even though the food was ordered and paid for via the app in advance. We drove off straight away and drove 5 minutes away.

My old review has been deleted 💀

Once upon a time there was a good McDonald's. I actually always look forward to fries, then the fries arrive and are cold and soggy. I travel a lot and this is the worst McDonald's I know. Orders are only sporadically prepared as ordered and are then cold. Not recommended!!!

The staff was very unfriendly Long waiting time Two large menus and only one glass after which you get loud, you can't recommend the second one and the floor and tables are very dirty 🤮

Phew, hard on the border, unfriendly, unorganized. My nuggets were forgotten. When I mentioned this, a blonde lady gave me a reproachful look and she turned away with a wave - Then the colleague said what was missing, I told him nuggets, he then yes, sorry, the colleague forgot, then the colleague came and said there were no nuggets, I did and after he checked the invoice he said wait 4 minutes and said I If you sit upstairs and he should please bring you, then okay. End of the song he forgot it again so sorry for the mistakes, ok but twice?

Although Mecces is the place to be in Mühlhausen, it has often happened lately that the staff behave quite uncharmingly towards the guests. Furthermore, as part of the small town youth, I often feast here, but the McDonald's food is quite dependent on the liquid gold, the sauce. This has been missing a lot lately, it turns out that it's usually because of Jason. Jason, give us our sauces!!!

This was the SECOND time today that I ordered a Big Caesar chicken salad at Mc Drive and there was no meat in it...

Check your bags. In MHL it is common that something is always missing, the packages of fries are only half full. Furthermore, you order 5 menus, where the glasses promotion is now on and you only get 2 glasses instead of 5. After asking several times, only 2 glasses were added until you finally raised your voice and received the goods you ordered. Great bunch!! Better go to another McDonald's or straight to Burger King.

The double chili cheeseburger is okay.

It's strange when 3 order numbers are ready at the same time and your own order is completely wrong. Burger in the takeaway bag, drinks wrong, parts of a children's menu on the tray.

I ordered take away today but unfortunately forgot to unpack and check everything again in the restaurant. Getting the wrong drinks isn't a big deal, but my milkshake for 3.99 euros was also just Sprite. That really annoyed me.

The food was very tasty and I can't complain about the service either. But it is very loud and the tables are not wiped down enough. In addition, an ordering machine was broken because there was only half the screen and no notes came out.

Unfortunately the Sievers is very bad

Waiting for 30 minutes is not possible at all.

A nice hotel with a good location if you get a room with a south-facing balcony Breakfast in the winter garden is very nice A bit noisy and in need of renovation in some places, which is being done So I recommend it

Been there 3 times, always fresh and tasty

The food is just typical McDonalds. Unfortunately, things are often swapped around in McDrive or left out entirely.

Employees throw food at each other, including the thrower, Mr. Pommer

Have fun and a “must do” with your grandchild

Sie wollten mein Essen wegschmeißen, weil sie zu inkompetent waren, die Nummern zu organisieren. Lieber Burger King

Cola hat nach Fanta geschmeckt.

It just doesn't taste like it used to :) The taste has deteriorated a lot

Wir waren heute das erste Mal hier und ich muss sagen, das war eine absolute Katastrophe! Von Hygiene ist hier weit und breit keine Spur. Die Tische sehr dreckig und verklebt, der Fußboden genauso klebrig. Der Burger war sehr geschmacksneutral, das Fleisch sah sehr alt aus. Ich musste leider einmal die Toilette aufsuchen. Um Himmelswillen!!!! Frauentoilette, auf den Boden gepinkelt, alles voller Papier, Toiletten sahen aus wie Sau. Für uns steht fest, wir werden diesen Laden definitiv zukünftig meiden.

Sehr dreckig. WC ekelhaft und unrein. Essen war auch mal besser. Ein Besuch kann ich nicht empfehlen.

Bei Bestellungen hat ein Bürger gefehlt. Das war das letzte Mal das wir da essen waren.

Total katastrophal! Essen bestellt heim gefahren falsches Essen!!! Telefonisch kein Kontakt möglich... Da keiner an das Telefon geht! Nie wieder... Ab jetzt Bürger King! Danke MC Donalds für den Tollen Service.

Schlimmster Besuch des Jahres 2024!!! Aufgewärmtes Essen... 2x Frittierte Chicken Nuggets... Die vor FETT nur so getrieft haben... Sowas ist mal unterste Schublade!!! Und dafür zahlt man auch noch Geld dafür... 👎🏻👎🏻👎🏻👎🏻 Könnte man eine Minus Bewertung geben würde ich dies hier tun!!!

Esse gern mit der Familie dort. Oder einfach mal schnell ein Eis geholt

Laut App soll dieser Mces erst um 01:00 schließen, standen um 00:30 vor verschlossener Tür, Putzkräfte schauten uns nur an und belächelten uns. Top 😂 wenn man zu nem mces will dann auf keinen Fall zu diesem 😂 PS: bestellt man einen Eistee erhält man eine Cola, hier gilt Vorsicht mehr als Nachsicht 😂

Hab meinen Tisch selber abgewischt. Burger war kalt aber die Ecke wo ich gesessen habe war gemütlich.

abendbrot immer McDonald's spät aber Kleinigkeit gegessen haben wir und das hat gut gegessen außer Kleinigkeit kann man noch paar Abzug Laden machen

Da haben Mittagessen zum Weiter Empfehlen

Essen gut, Ambiente ansprechend

Wie die McDonald's eben so sind

Haben zum erstenmal den bestellservice genutzt und muss sagen es wurde Recht schnell geliefert allerdings hat was gefehlt die Pommes waren kalt und nicht gut gesalzt, die Burger waren eine Vollkatastrophe sahen aus wie überfahren... Nuggets haben auch recht an Qualität verloren... ( Kommt mir vor wie Formfleisch) Und das für 30€.. kein gutes Preis Leistungsverhältnis...

Leider sehr enttäuschend gewesen. Neben der online Bestellung, in der einige Menüs nicht nur Verfügung standen, würde die Bestellung und nicht vollständig übergeben. Auch schmeckten die Bürger nicht wirklich frisch und das Brötchen doch schon sehr trocken. Sorry, aber das muss besser werden.

Mal was schnelles zum Essen und ein Kaffee

Typisch McDonalds eben. Sie sind aber nicht sehr hinterher mal die Tische abzuwischen.

McDonalds wie man ihn kennt. Glück ist, wenn der Burger frisch und heiß ist

Ausnahmsweise: Schneller Weg zum Satt werden

Schnelle Besserung, schnelle Zubereitung, schnelle Lieferung an den Tisch. Speisen schön warm, Getränke schön kühl. Neues Personal und ein sauberes Umfeld. Das Benehmen mancher Gäste ist womöglich ein Grund, warum kaum noch jemand in der Gastronomie arbeiten möchte!

Leider kommt es immer wieder vor das bei Bestellungen zum Mitnehmen ein Teil fehlt und man es jedesmal auspacken muss um zu kontrollieren. Beim letzten Mal fehtel ganze 3 Burger wobei es erst zu Hause aufgefallen ist weil die Bestellung für 5Personen etwas größer ausgefallen ist

Wir waren am drive in und haben diverse Burger und einen Wrap bestellt. Es war zwar alles dabei, allerdings waren die Burger katastrophal zusammen gebaut. Man musste sie sich nochmal selbst zusammenbasteln. Das Papier wurde mit in den Wrap hineingerollt sodass man es ersteinmal dort heraus holen musste. Zumal eh schon die Hälfte herausgefallen war. Da macht das Essen keinen Spaß mehr.

Unfreundlichen Personal, schmutzige Toiletten sowie die Filiale...

Mit Abstand das Schlechteste Mecces bei dem ich mir je etwas zu essen besorgt habe. Auf meinem Mcchicken der Salat war schon braun, habe das bemerkt nachdem ich anfing zu essen und es einfach total schlecht geschmeckt hat.. Ist dann leider im Müll gelandet. Das einzig positive am Menü waren die riffelkartofeln, werde in Zukunft darauf definitiv verzichten!

Essen war ok, nette Personal, ein bisschen chaotisch und war ein bißchen wüst.

Sind sehr nett, und das Essen ist lecker.

Wahnsinn wie schlecht dieser McDonalds bewertet ist und trotzdem immer voll. Bei dem Personal gibt es Ausnahmen aber bei meinem Essen konnte ich mich nie beschweren. Ich find ihn tatsächlich ziemlich dreckig aber bei dem Umsatz kein Wunder. Das einzige was ich wirklich frech finde, dass sie immer die Kamera betrügen beim McDrive in dem man brav nicht mehr im Bereich ist obwohl niemand hinter einem steht. Scheint ja trotz schlechter Bewertungen gut zu laufen 😅