BURGER KING Mühlhausen in Mühlhausen/Thüringen

Always super nice service, that's not such high praise everywhere

Everything was good, but when I placed 2 orders 2 weeks apart I had 2 Burgers included in the menu that I selected each time. Apart from that good establishment but ensure that the orders are complete before giving them free

Wow, that was disgusting today!! Sunday evening, the place is empty, there are only leftovers like hard, warmed fries and a burger that has probably been lying around in the corner for a while and already tasted sour. After the employee pointed out that the order would take a while, I was very surprised when she handed me the bag a minute later. The prices are rising endlessly, but the quality is plummeting! Clean, keep it up!!

I just had to wait 30 minutes for 2 burgers and that can't be right. Last time I was there in the evening and there was another group working there, they were quick, more coordinated and friendlier.

Solid, but with room for improvement Per: 🔹 Friendly staff – the employees are hard-working. 🔹 Quick preparation – no long waiting times. ⏳ 🔹 Parking spaces right in front of the door – practical for on the go. 🚗 Cons: 🔸 Restaurant could be cleaner - especially the tables and toilets. 🧼 🔸 Burgers are often only lukewarm – fresher would be better. 🍔 🔸 Orders not always correct - should be checked more closely. 📦 📌 Conclusion: An average Burger King with fast service, but weaknesses in cleanliness and temperature of the food. Okay for a quick snack, but there is room for improvement! 🤔 My personal opinion – of course yours may be different! 😊

Yesterday at noon I was in Mühlhausen again at BK after a long time. There was a really huge puddle of cola in the middle of the counter. But it wasn't wiped away, there was just a sign there: "Slippery floor". You either had to take extremely large steps or step in. We were there for about 45 minutes because we had to wait a long time for our food. When we drove back, the floor still hadn't been swept. The crowning achievement for me was my cold Plant Base Burger. In all these years I have never had a positive impression in this BK branch. Really a shame! It wasn't even full!

Were at the Burger King today around 12.40 p.m., pure chaos there. Then to top it all off, an employee runs after us and shouts from afar, "Do we think he's doing this for fun?" We had absolutely no idea what this employee meant?!? He then came to the car and continued to insult us, whereupon we fought back. I have no idea why this person approached us like that. You can't even speak of service there. Impossible and unreasonable!

The branch manager doesn't work at all... you can't help but feel sorry for the employees. Today he ran across the parking lot and yelled at everyone that he didn't have any staff and that you had to wait 30 to 45 minutes for your food... but when I heard my shouting then I mean that too...Never again.

The burgers are simply better than at M.

I ordered a plant-based hamburger and received a REAL hamburger in plant-based packaging. I'm so angry, this is so outrageous! They're lucky I'm not allergic. But “just” vegan. I don't want to eat this for ethical and moral reasons and wanted to get an alternative. It's not the first time! Unfortunately, I was already home.

Review seems to have been deleted, so that's how you deal with criticism. Actually less than 1 star.

Except that the employees are sometimes a bit lost and only fulfill half of the order, it's great.

I go to BK almost every week and I just have to say that it is my favorite fast food chain and that I really like the food there and the employees have always been very friendly to me. In addition, the burgers are usually served in a good-looking manner and it is clean even for a fast food restaurant. Definitely recommended

Have a coffee. And those who are hungry can find something too.

Nice conditions, quick preparation and short waiting times

Like McDonald's. Only 1000x better! Clean, quick and friendly service 👍

How can you call yourself a fast food restaurant when you have to wait 42 minutes for your order?!?!?! Never again.

Tables were dirty, we got the wrong milkshake, there was no ice cubes in the cola despite ordering. Condition unfriendly

Delicious food at high prices with a very long wait at the drive in!!

The waiting times are underground!!! Hardly any people in the store and yet you wait up to 30 minutes!!! When you come in it is pointed out that it takes forever even though there are hardly any people there. Incomprehensible!

Well-known range and friendly staff.

I find €5.79 for a DoubleCheese Burger really beyond good and bad. Was my last visit.

We mostly use the drive-in so I can't say much about the ambience, but probably like any Burger King. Nice staff and quick processing at the drive-in counter.

Service doesn't keep up with orders. Ordered at 6:47 p.m. and still no food received at 7:17 p.m. We probably won't go to this Burger King again. Waiting for a long time is not ideal with children.

It tastes good at Citizen King. Today the service was quick and very friendly and the questions were answered correctly. You can only recommend Bürger King in Mühlhausen.

I ate at bk mhl today and unfortunately I have to say again that the employees just don't feel like talking. It's really uncomfortable to order in the drive (10/29/24 around 1 p.m.) The employee constantly rolls his eyes and gets upset about the many customers in the drive. Not a good day and goodbye. If the job isn't fun, please look for something else. You could eat the food so far but I've never had a really good watering here either. The food is often cold, with too much salad on it, and far too much sauce. The ambience is now very chic after the renovation. But the rest is unfortunately in need of improvement. Certainly this recession won't interest the branch here, but I hope that people read here and maybe just eat somewhere else.

As a regular customer, I have to say - great shop, nice staff and good food inspire me day and night!!!

The food is great as always, but what I absolutely don't like is that behind the counter it looks as sterile as in the hospital. Before there were monitors there for those who don't know how to use the ordering computer. The people. is still friendly and accommodating. Keep it up.

Relatively small BK, but everything you need is there. Food looks super evenly prepared, effort is being made here.

Gunter BK. Modern and with a new style.

On my last visit: - long queue and employees who don't mind in the least - Broken toilet flush on both toilets - Washing hands was not possible: no running water The state of hygiene here is questionable.

Unfortunately only open until 11 p.m....

Mega friendly staff. You really feel very welcome. The food tastes different when everything goes really well together! Toilets are also clean. Thank you, I'm happy to visit again and will be reimbursed when I'm in transit again. I was there again on August 11, 2024. All I can say is: KEEP IT UP!!! Staff TOP, cleanliness TOP, toilets are also top clean.

Burger King is just so much better than the competition and the service is really impressive.

Nice service, quick and clean restaurant. Nice branch - really clean and well maintained. The service was really friendly and customer focused. I would happily recommend…

Yesterday I waited in front of the speakerphone in the drive thru for a solid 5 minutes without an employee answering and even though it was pretty empty inside. Afterwards, when I had my food, I unfortunately discovered that there was a hair between my brownie and the ice cream. I also got the wrong burger. My cola was warm and non-carbonated, but the fries were cold.

One of the best Burger King we know.

Very clean and friendly people, especially very fast service and delivery 👍👍👍👍

Staff very friendly, location is very nice but the burger buns were extremely salty

Tasty and quick. Great as always

After the renovation everything seems very cold and desolate. But the outside area is a little nicer than before. The climbing tower is gone, but there are now two tablets for children screwed to the wall inside. You can think what you want about that :-D The food is as expensive as eating out at a restaurant. I've never liked fries here. We ate on site, the fries were almost cold and a portion was forgotten. I don't know what happened to the nuggets, they were smaller than usual, darker and there was at least as much breading as meat and somehow the whole thing was a bit too soft. Very strange, definitely. The burgers were okay, but nothing special for the price. The service is okay. It always feels like the employees are under a lot of stress and it's your fault as the customer. They're not unfriendly, but you don't necessarily feel welcome either. Wouldn't go there again. Then it's better to go to a real restaurant or, if necessary, to McDonalds.

After the renovation and new system, ordering with coupons is fun again!

The employees are friendly, but sometimes something is missing from the order.

A bag of fries, large, for over €4.00 seemed a bit ridiculous to me, the bag only had a laboratory sample in it. Burgerking should be ashamed of the price. I won't again

First downloaded the app, but the cell phone reception was poor...

Food is always good, but somehow they have become extremely expensive...almost 25 euros for 2 burgers and 2 shakes...that's pretty heavy...

Everything was great, everything was very satisfied, good location, everything was clean

There are some really nice waitresses at this Bürgerking. We were in the drive in and there were 2 young men who were already there with the ice cream ready. It was a very pleasant visit and for once nothing was forgotten. Of course it's not always like that and sometimes the salad with Long Chicken is bad or forgotten. But you have to praise the day and if you have something like that or so that it doesn't happen at all, always take a look at it straight away

The ice cream was delicious and the coffee was hot and good. And the service is very quick. I really think the Burger King in Mühlhausen is great. We drive by there often when we are nearby.

Food, of course, is fast food. Country of origin? Animal welfare? Unfortunately, ordering is also difficult via the monitors. If you want to reorder something, you can only do so via the complicated menu. Paying with a card is also difficult. Then sometimes something is missing. Then you have to order it analogously. So it works too. The sustainability of the cups is 0. Sustainable cups are often out.

The same everywhere, ordering is digital everywhere. Ok for quick hunger pangs

It's been a long time since I've been to Burger King in Mühlhausen but I've never been so disappointed. The fries didn't taste like anything. They weren't crispy. I thought they were from the day before and the meat was way too dry for me. The only thing that was edible was the meat I've never had the nuggets so bad in a fast food restaurant

As always at Burger King, everything was good.

Actually, I was always happy with BK here in MHL, but since the store was renovated and has mostly new staff, everything here has been going haywire. Of our 3 orders, around 80% were wrong. Special requests were not taken into account. Huge disappointment.

Bad service Overwhelmed staff No personal service possible Terminals only work to a limited extent

After a long time I looked in again... shocked, everything was no longer as it once was. One day there will only be machines instead of people. We don't like that! In hindsight, it was completely overpriced compared to three small burger cups of coffee. Small Coke. Small fries for €25 or €27. In return I get four large kebabs, which are healthier and really filling, just as a comparison. Because many people always say that the socially disadvantaged and low-income are not really understandable at McDonald's and Burger King. In the meantime you have to be able to really afford it. In our eyes it has become a luxury for a family with three children. But that's just my opinion. I could be wrong. The four stars are only there because the few service employees worked quickly and were very friendly.

Well the tables weren't clean, I had to ask for a table to be cleaned for me. But that worked straight away. But there wasn't much going on there at the moment

Order machines don't work. Eternal waiting times

After the renovation, the staff is extremely busy processing the orders. Overall, it all seems like it's best to eat your food while walking away and not linger there. ...unbeautiful. I preferred king to the competition for a long time but no longer. The competition is also rubbish in Mühlhausen

It was tasty, quick and the service was great

Food tastes good, I just find the staff a bit too slow.

Always nice staff, but…..sitting outside, eating in peace or chatting a bit is difficult with the volume of the intercom……

Since the fast food chains are pretty much the same, I don't think there's anything else to say about the restaurant... but what we noticed negatively here was the parking situation... unfortunately it's too small, which is certainly the case at peak times causes more and sometimes less frustration. And in general, the price-performance level at bk is unfortunately absolutely no longer right... which is why we now avoid visits as much as possible. It's a shame, it was always our first choice for travel

The parking lot was only half full. There was no car in the drive in in front of us. We wanted to move on quickly. 3 people. 3 citizens. That was all. Drive in: 6 minutes before the order was taken Wait 21 minutes 26 min to get 3 citizens. I've never experienced it before. When I asked, I found out that we weren't the only ones. In the future we will look for another fast food restaurant. It's not the only thing either.

15 minutes in the drive... Result 3 lukewarm cheeseburgers 9 cold nuggets... The 2 shakes were fine... Never again... I don't even want to blame it on the employees, they were all nice and friendly... I think they were understaffed... But hey, for €18 I expect warm food... It had nothing to do with fast food... Next time I'll drive 5 minutes longer and have warm food from the competition... it's a real shame... but again, the employees can't help it if there aren't enough of them Layer...

Very tasty, very polite and newly renovated. The food tastes better than at McDonalds I love it there, I was very impressed, see for yourself and let yourself be pampered and the prices are so good especially the toilets are so clean

Everything was great. Fast processing, served hot and everything very clean and tidy. The staff was very friendly and nice.

The food is always pretty good, but the staff is usually a bit slow

Delicious delicious, there is nothing more to say

Unfortunately, you've slowed down a lot. Citizens are no longer what they used to be. I have no idea what's going on at Burger King, but I noticed the decline in quality in several Burger King restaurants.

To be honest, I don't want to trade places with the employees. They were friendly to everyone, even though some visitors probably rushed through their nursery on the ICE train. Therefore, respect for the staff, as I have often said: "If I want to be served politely and friendly, then I will also be polite and friendly"! ! !

I call it something else, fast food. The last three times I wanted to get something from the drive-in, I was immediately told that it would take longer because they just had a large order. I actually go to a fast food restaurant because I want it to be quick and I can't wait half an hour every time.

Always very friendly and nice staff, food always tastes good, have been there many times and always go there 😊

Gewollt war ein du Long chicken ohne Salat und Mayo, darauf hin bekamen wir komische Blicke. Am Ende bekamen wir einen Burger mit extra viel Salat und extra viel Mayo. Sehr schlechte Bedienung !

Leider steht man hier ab 21:30 vor verschlossener Tür. Es bleibt dann nur die Möglichkeit über drive in zu fahren. Allerdings hat eine zuvorkommende Mitarbeiterin auf diese Tatsache hingewiesen. Wenn sich Öffnungszeiten ändern, sollte dies entsprechend propagiert werden.

Essen war nicht vollständig. Man muss zum Drive Fenster laufen und es anfordern. Es folgt ein böser Blick. Kann passieren aber der Service ist auch sehr langsam.

Kann mich da nur anschließen sehr nettes Personal gute Parkmöglichkeiten. Schnelle Abwicklung. Keine lange Wartezeit und das beste keine doofen Bestellautomaten wie bei MC. Service ist definitiv besser

Also ich muss wirklich betonen, wie cool und freundlich die Mitarbeiter hier sind. Das fällt mir hier immer wieder besonders auf. Zum Essen gibt's nicht viel zu sagen, Burger King halt :D

Das Essen hat mir nicht geschmeckt, gehe nicht wieder hin

Das übliche Essen, ist ok . Der Parkplatz ist an sich auch ok…. aber…🤬

Immer frisch zubereitet, nettes Personal, einfach top

Das Essen war sehr gut, hab gratis Eis bekommen

Sehr schöner Service .nettes personal.eseen war gut 😊

Was soll man dazu sagen, Fastfood ist ungesund und doch kann ich nicht die Finger von lassen. Und da ist Burger King meine erste Wahl.

Mit großem Abstand besser als die andere Fast Food Kette in Mühlhausen. Es ist immer sauber, die Mitarbeiter sind nett und das Essen ist auch gut. Wenn man hierher kommt, weiß man ja in der Regel was einen kulinarisch erwartet ;) aber die Specials sind wirklich immer ganz gut und auch abwechslungsreich. Die Wartezeiten sind auch kurz, egal ob im Restaurant oder Drive In. Besonderes Lob geht raus an Herrn John, er ist immer total freundlich und gut gelaunt wenn wir bei ihm an der Kasse sind, ich bin für ne Lohnerhöhung.

Du kannst essen beim Clown, oder lieber beim King !

Ging schnell und hat gemundet! 👍🏻

Sauberes ansprechendes Ambiente nettes hilfsbereites freundliches Personal Top zu empfehlen

Sehr sauberer BurgerKing und die Bedienung äußerst Freundlich, kommen gerne wieder

Es gibt keine Bestellterminals. Das Restaurant ist relativ klein.

Super freundlich Burger perfekt belegt und schönes sauberes Ambiente

Also ich muss Sagen ich bin sehr zufrieden mit diesem Fast Food Restaurant es hat mich sehr überzeugt dass Essen schmeckt sehr frisch im Gegensatz zu anderen Fast food Ketten und dass Personal ist auch sehr nett ab und zu muss man ein bisschen warten was aber meiner Meinung nach nichts schlimmes ist und man damit auch Rechnen muss.

Ich bin immer sehr zufrieden, dass Personal ist sehr freundlich und das Essen wurde bei mir immer frisch gemacht und war geschmacklich gut. Das Ambiente ist sehr sauber, was einen guten Eindruck hinterlässt. Lage find ich super und genügend Parkplätze sind vorhanden. Ich finde es schade, dass der Franchise kein guten Ruf hat, denn dieser Laden arbeitet ordentlich.

Kleiner netter Burger King und sehr freundliche Bedienung

Die Bestellung am drive in hat obwohl nur ein Fahrzeug vor mir war sehr lang gedauert (ca 10 Minuten Wartezeit bis ich dann bedient wurde). War eher Slow statt Fast food...

Mitarbeiter sind freundlich. Von der Bestellung (4 Personen) bis zur Zusammenstellen brauchten die Mitarbeiter 12 Minuten. Was durchaus voll Ok ist. Das Fleisch beim Whopper war trocken. Ich weiss nicht ob das so sein muss, da ich das erste Mal bei Burger King gegessen habe. Ansonsten war alles ok.

Sonst würde ich ja nicht immer wieder hin fahren. 🤣

Also die 2 Jungs die an dem Abend Dienst hatten als wir da waren. (22.8.23) waren spitze. Gut gelaunt, hilfsbereit und ein nettes Pläuschchen während der Wartezeit war inkl. Deshalb habt ihr euch 5 Sterne verdient.

Super Service ( immer freundlich ) Alles top

Ob Duderstadt oder Mühlhausen, die Burger sind immer kalt 🙄