Mahmoud's Bergheim in Heidelberg

Shawarma was not as we know it. It was more like a burrito and topped with iceberg lettuce. The meat wasn't sliced ​​thin either. The food is more suited to the western palate.

The food and service are simply WORLD CLASS. Kind regards to Ali abi ❤️✨

Very friendly staff, everything was delicious!

It was my first time there and I didn't really like it. The shawarma was not a shawarma but a yufka with chicken fillet meat. That's why he fell apart

Thanks for the wonderful food for our birthday party! We hosts already knew that the food was excellent, but the guests were also absolutely thrilled. Plenty of portions, uncomplicated delivery and processing, everything was great. Thanks!

The food is getting more and more expensive and not getting any better, quite the opposite. Akam’s in Bahnstadt is many times better.

We ordered catering for a party (vegetarian appetizer platter and lentil soup). The contact was very nice, the delivery was great, also really cheap, the plates were beautifully presented, the food was extremely tasty and really generous (it's better to order a little less or be prepared for left overs). The guests were thrilled and so were we 🤩

Delicious food! Clean toilets and friendly staff who explained all the dishes to me. Thanks! Gladly again

Catering: The food delivered was very tasty and plentiful. Our guests were well received. 5 minutes before the agreed delivery date everything was there as planned. Super!

Very good shawarma! The prices are a little high, but the food is really delicious.

We almost exclusively use Mahmouds catering, so I can't say much about the ambience - but the food is great!!!

Great quality, super friendly staff and quick processing of our ongoing requests for out-of-home orders. Catering is also highly recommended for large groups. We have our internal company events delivered by Mahmoud's again and again. Please keep it up ;)

Had a stomach ache immediately after eating here. “Special plate” wasn’t a highlight either. Prices expensive.

"Simply great! The food was fresh and tasty, the service was friendly and attentive. The atmosphere is cozy - you feel completely at home here. Absolutely recommended!"

Very good taboule, just added rice and it was just good too. Somehow special, even though it's just rice 😁

Interesting cuisine. The salad tasted good, even if the pomegranate seeds were missing. Maybe wipe the tables more often.

I had Mahmoud's cater a party – the contact was friendly and uncomplicated, and my questions were always answered very quickly. Even relatively last-minute changes to the menu were no problem, even though the group was small at under 20 people. The food was delivered promptly on platters or in warming containers and was very tasty. I've also visited the snack bar itself frequently and was already familiar with the food. There were vegan appetizer platters and shawarma, both the latter and the vegetable spreads (hummus, paprika, baba ganoush) were very tasty, and the salads were fresh and equally delicious. I would have preferred the couscous salad to be a little less dry, but the combination in the bread with the other ingredients worked well. The quantity was plentiful. The bread tastes much better warm; with catering, you have to heat it yourself. From experience, I can also recommend the soups. I'd be happy to go again!

I have been living in Heidelberg for 13 years and have always enjoyed going to Mahmoud's - whether in the old town or on Bergheimer Straße. The food never disappoints, is always fresh and tastes excellent, the prices are reasonable and the service is on point. I am a customer for life.

Prices increased again. In 2018 the special plate cost €7.50, today (2025) it costs €15. Is that still fair?

These constant price increases never end and the quality continues to decline. The falafel are now a disaster, just hard and solid. I don't like it anymore.

Great experience, I loved the food and the atmosphere there, everyone was great

Danger of addiction! I've been here several times now and I always really look forward to the food. The dishes are not only incredibly tasty and fresh, but are also lovingly prepared - whether on the plate or in the to-go packaging. After one portion of the special shawarma plate, you'll definitely be full for the rest of the day! Everything tastes homemade and is perfectly balanced - neither too spicy nor too mild, just right. The waiting times are pleasantly short because many things are already well prepared. The restaurant has a classic takeaway charm, which for me fits the concept perfectly. It is clean throughout and the handling of food appears very professional. The staff is friendly, takes time with the guests and is happy to explain everything to you if you are not very familiar with the local cuisine. The prices are more than fair for the quality offered. Even the takeaway food the next day was still really tasty and impressive. My only criticism: The rest of the food is so good that the frozen fries and the ready-made flatbread are a little disappointing. But I can understand why this path was chosen. Nevertheless, a clear recommendation from me – and I will definitely come back often!

Pleasant atmosphere. I walked into the store and was initially pleasantly surprised by the pleasant atmosphere. The music put me in a positive mood. Then I went to the counter and was greeted by an extremely friendly employee who made the falafel box very tasty. I then ate this and it really impressed me. The mix of different salads made my taste buds explode. All in all, I would recommend the store.

Habe been there on Sunday with friends. The portions are small. The food was cold. The taste was okay. The staff didn’t care mich, just did their job. We didn’t feel like we were welcomed.

Really bad store, service and bad food. You aren't even asked what sauce you want. The falafel, €1 each, is a joke. Extremely small, dry and hard. I come from Berlin and am used to different things.

Guys, it is my humble request. Please do not get carried away with the reviews. The shawarma is nowhere near to an authentic one. It is just dry chicken meat with green garbage and some veggies. Even the bread is purchased for the Turkish store i feel. I come from India and trust me I have eaten great shawarma in the NRW region (Bochum). This is a waste of money. These bunch of noobs have ruined the Arabic delicacy.

Functionally furnished, top food, top price/performance

Tarek and Ibrahim! Simply the best customer service!

Very nice staff (Ibrahim). Very good food!

Very child friendly. The greatest employees. Super fresh delicious food

Everything was great, best store

The dishes Falafel Tabouleh in bread and the mixed starter plate are particularly highly recommended! We usually pick up the food.

It’s simple: our favorite restaurant during our stay, fresh, fast service, plentiful, multitude of flavors

Prices like in New York Very expensive 👎

I wanted to try the food yesterday because there were a lot of positive comments 😔 I actually wanted to give minus 2 Unpleasant people, acceuil plus que zero! The food was everything but taste. Very disappointing, waste of time and money!

Order messed up. only noticed at home.

I have eaten or ordered there several times. My initial enthusiasm is fading more and more. The warm components of the dishes ordered are at most lukewarm. Even at lunchtime, when there is a very high throughput. The bread is rubbery. I don't necessarily expect homemade bread but there are obviously better convenience baked goods. The "restaurant" is more of a snack bar, cleanliness is not always guaranteed. Friendliness of the staff is rather mediocre.

Unfortunately it's very unloving and Schwarma doesn't taste like Schwarma at all. Way too expensive, dry and not tasty.

Delicious food and a nice atmosphere! I had a well served shawarma plate with crispy fried potatoes, tender and juicy pieces of well seasoned chicken breast, plenty of salad and perfectly made hummus, paprika and garlic sauce. Oh also the bread, wonderful! Thank you so much for the food!

The shawarma wrap is always delicious and so is the platter. One of the best in the city. The service is quick and the atmosphere is like a fast food place

Mahmouds really does make the best falafel in the city. Anyone who hasn't been here has missed something!

Always quick, fresh, good food here, our default for lunch!

Best kebab/wrap in town. Extremely recommended. It's quick, they're nice and it's ultra tasty. Falafel-Halloumi bag with couscous is highly recommended. Or the special plate... oh man, I'm getting hungry while I'm writing this 😂🙈

Ein paar Mal in den letzten Monaten bei Mahmouds gegessen. Lage ist top, die Wraps lecker, aber für den Preis zu klein, machen nicht satt. Wenn man durch den Innenhof zu den Toiletten geht ist es auch nicht sauber, die Tische waren in meinem Fall schlecht gewischt und leicht klebrig. Keine Ahnung, wie die Küche aussieht. Weil es so zentral liegt, geht man halt mal hin, aber ein so richtig gutes Gefühl kommt bei mir da nicht auf.

One of my favorite shops in Heidelberg! Falafel with maqali in bread is absolutely top, but also and the prices are very reasonable. Lots of vegetarian and vegan options. The staff is also very friendly and adds a little more sauce :)

Well the food wasn't that great, the prices were a bit exaggerated and the temperature of the food wasn't exactly good either

Very tasty and diverse offering. The preparation goes very quickly, so the waiting time is short. One point deducted because the sesame sauce is a bit runny and less flavorful.

The best falafel you can eat. Mubin, the one who made the falafel was a teacher in the Levant

Great place to either take away food or sit down. This place is self-serve, so no table service. Food is made quickly and both delicious and affordable.

Awesome shawarma plate, may be a little bit too cold, but still 5 stars.

Best shawarma platter I’ve ever had! My wife and I shared the platter for two, and it was an absolutely massive amount of food. Amazing taste and great value for the price. I see why Mahmoud’s was so highly recommended!

About Lieferando mega lame and unfortunately not too tasty either

Very tasty food with reasonable prices

Very tasty food! Shawarma in particular was delicious 😋

The food was good. Falafel tasted great, except sesame sauce wasn't that tasty. Schwarma was ok. The staff was nice.

Very relaxed prices for the food. Large selection options and convincing taste. But the constant music got a little annoying over time. Unfortunately, the hummus didn't fully convince me.

Unfortunately the food wasn't tasty and I got a stomach ache. Tables weren't clean and no one came to clean them. Not recommended for this price.

I have been a regular customer since 2018, it has always been my favorite restaurant in Heidelberg. Unfortunately this is my first evening here, the service is extremely bad, the tables are very dirty, we received the wrong order and the price difference was not returned. The music is usually very nice and the volume is very appropriate, but today the music was extremely loud and consistently sad. I will never come after 4pm again!!

It didn't suit my taste. The chicken and sauce tasted like it was rotten.

Quite good for a snack. Bottled drinks. Self-service. Rustic. A little too expensive.

It simply tastes good and is also cheap

A nice restaurant. The layout is more like a snack bar, but still cozy. I came here on the recommendation of a friend and was not disappointed. I had the Shawarma special plate, and everything tasted very good - the dishes were well seasoned and balanced and the portions were relatively large. The staff was friendly and cheerful.

The food I ordered was very tasty and fresh.

Food so good we kept coming back. Their falafel with sweet potatoes is delicious, and the shawarma is to die for. Fresh ingredients, fast preparation, and the place’s atmosphere is great as well.

The store looks very clean. I think the food is a bit overpriced and not seasoned enough for the price. I would have liked to be asked again which ingredients I would like and which I might not.

Super friendly service and brutal food👍👍👍

Mahmoud is perfect for lunch. Quality food. The boys are never lazy. Only the bread could be folded better so that nothing falls out

Yummy. I just wasn't asked about the sauces.

Has nothing to do with Schawrma, an unfriendly employee

Extremely, extremely tasty and unfortunately at the upper end of the price range for self service and wooden chairs.

Came on a recommendation and wasn't disappointed. I chose the falafel wrap with tabbouleh. Great choice and for €7. The falafel was super tasty and the tabbouleh was great. Sauce also bomb. Really tasty and recommended. Inside it's like a snack bar, but at the window or at the window front because they were open, you can watch people well. Since there are still a few things I want to try, I'll definitely come back.

Unfortunately the quality has deteriorated over the years

Unfortunately one star was deducted because guests smoked directly in front of the window and the smoke drifted inside! That doesn't have to be the case, you should definitely put up signs that please don't smoke outside. Who likes cigarette smoke while eating in a restaurant that values ​​fresh and healthy food? Otherwise everything was great, I still missed non-alcoholic beer with the drinks. Beautiful, bright interior!

Were on 28.3.24 A great service Great staff who are very friendly and give good advice A large selection of baked goods and cakes. The ambience is very nice to stay. Just great.

So when I came to Heidelberg as a student, I was told Mahmouds was great. I have to honestly say that this image has not been confirmed over the years. The food is basically delicious, but the portions (I'm referring to the various wraps) are really not filling and at this price. At 1-2 € less it would be appropriate as a small meal in between, but as dinner not even 2 of the wraps are enough and then it becomes correspondingly expensive. I'm 1.90 m tall and weigh 70 kg, so there are people who can certainly eat more than me. I also find the ambience in the restaurant to be rather mediocre, as the door is constantly open in winter and it is not possible to sit comfortably at all. As I said, if everything were 1-2 € cheaper, I would think that would be okay. So my overall conclusion is rather mediocre and I would say that you can go there, but I wouldn't really recommend it.

The food is delicious and fresh, the staff is very friendly.

Went there for the first time today and ate a delicious shawarma box😍 Great ingredients, delicious in taste. Nice ambience and nice service. Something like that is missing in Karlsruhe.

Extremely delicious food, freshly prepared, friendly staff

Very tasty and fresh ingredients

We were here and ordered falafel in bread. The food is delicious. What struck me as particularly positive was the accessibility: you could enter the restaurant without a step. There was also a toilet suitable for disabled people. Unfortunately the towel holder hangs too high otherwise it's very good.

Delicious taste and reasonable prices

I tried the special veggie plate and it had a bit of everything to taste. Enjoyed the food!

Were ignored by the service for an extremely long time only to get mediocre food

The dishes are very tasty. Have never been disappointed so far. You can eat very, very well vegetarian here.

I'm visiting Heidelberg and actually accidentally ordered the shawarma special plate - I actually wanted shawarma with fries and thought that was the special plate. BUT rarely have I been so happy to have made a mistake. The special plate was MEGA delicious! From the shawarma to the dips to the salad, everything was extremely well seasoned and put together. Friendly service, good quantity. The price is a bit excessive.

I love the food. My favourite is falafel wrap with halloumi. I highly recommend this dish. I honestly love the food there, I always get it for lunch break because it’s fast and delicious.

I just ate a sheep's cheese shawarma in this establishment. Very fresh ingredients, warm, cheap and delicious. Lovely again

Top essen. Sehr freundliches Personal. Gute location.

Leider weit hinter den Erwartungen zurück geblieben. Positiv zu erwähnen, dass es sehr sauber war

Achtung vor Bestellungen in diesem Restaurant! Beilagen werden ohne vorherige Nachfrage und Zustimmung einfach verändert und geliefert. Das ist besonders für Menschen mit Unverträglichkeiten inakzeptabel! Zudem bleibt man auf den Kosten sitzen, wenn man das Essen direkt zurückschickt. Leider zeigt weder das Restaurant selbst noch UBER Interesse / eine Reaktion auf Beschwerden.

Immer sehr lecker und alles sehr frisch! Fahren immer wieder aus Karlsruhe nur wegen dem Essen in Mahmouds nach Heidelberg.

Essen war gut, innen aber Kantinenflair, Musik nervig und zu laut

We tried Shawarma and shawarma platter, taste is very good if you are searching for authentic shawarma, loved it and definitely recommended from my side.

Für Studierende ein Traum. Sehr lecker, sehr günstig und nach Wahl auch Vegan. Große Empfehlung :)

Super leckeres Essen, alles frisch. In diesem der zwei laden kann man auch recht schon sitzen. Ich esse hier jedes Mal wenn ich in Heidelberg bin, wirklich was besonderes.

Ich kam schon lange und oft, weil ich das Essen mag, aber was vorgestern passiert ist, ärgert schon extrem! Ich bestellte ein Shawarma für 7,-. Beim Belegen fragte ich, ob ich ein bisschen Auberginencreme drauf bekommen könnte. Ich bekam dann einen WINZIGEN Wischer mit einem kleinen Löffel und bemerkte dann beim Bezahlen, dass mir einfach 8,- berechnet wurden. Ich finde es sehr schade, dass für einen so winzigen Extrawunsch einfach 1,- abkassiert wird, noch dazu ohne es zu erwähnen! Mahmouds ist lecker, früher war es dort auch locker! Ich denke, sie fahren besser, wenn sie sich nicht zu "geschäftstüchtig" präsentieren!! Ein kleines Getränk für 3,50 muss in einem Imbiss auch nicht sein...

Witzige Atmosphäre, schnelle Bedienung, aufmerksam, phänomenal, mega lecker!!! Suchtpotenial!

Shawarma war eher ein Hähnchenwrap. Geschmacklich okay aber kein authentisches shawarma.

Sehr lecker, vegetarischer Spezialteller zu empfehlen, dazu noch ein extra Fladenbrot für 50cent.

Ich war amFreitag Abend dort. Glück gehabt, ein Tisch am Fenster war frei. Spezial Teller bestellt, die mir erklärt ist sei ein 'auswahl'. Ich kann nicht sagen unfreundlich, aber auf meine Fragen kam nur knappe Antworten.. Essen war sehr gut!! Auch der schwarzer Tee war genau richtig... Frische Zutaten, gut abgeschmeckt hummus, Süßkartoffel Pommes knusprig aber saftig. WC sauber..