L'Osteria Osnabrück Hannoversche Strasse in Osnabrück

That was nothing..... The staff seemed overwhelmed. Pizzas weren't cut upon request, so they sent them back and had them cut. The salad was ordered without dressing but with extra tomatoes and chicken breast. It was then returned, too, because it had dressing in it but the tomatoes and chicken breast were missing. The salad was returned upon request: with tomatoes but without chicken breast. So, the whole process started again, the salad was returned to the kitchen, and again upon request, it was finally delivered. By then, the rest of the family had finished eating. Bruschetta was mediocre, the tomatoes were very dry, there was no garlic, and the arugula was dry as hay and lacked a certain spice. All in all, a lot of money for little service.

If a salad costs over €15, it would be nice if it were filling. Maybe a piece of baguette to go with it or something. The cleanliness left a lot to be desired. The benches hadn't seen a rag in a while. Very long wait times... Service, what kind of service? We weren't asked if we wanted anything else, whether it tasted good, or if everything was okay. The pizza was lukewarm.

We arrived at 10:43 PM, and the kitchen usually closes at 10:45 PM. Nevertheless, the waiter was kind enough to take our order, thank you so much 🙏

Fast and very friendly service. The food was absolutely delicious!

We were regulars and enjoyed visiting l'osteria and probably won't be back. The signature starter for €23.95 has now shrunk by a third; the price is too high. Today, it started with the Coke barely carbonated, then the meager starter, the request for some bread was "forgotten," and the artichokes were "forgotten" on the pizza that followed. This isn't an isolated incident; on our previous visit, the ham was forgotten on the pizza, and there, too, the starter was very limited. Eating out like this is no fun.

As always, huge pizza! Incredibly delicious! Great staff who are truly attentive, friendly, and very competent.

Yes, food is delicious, service is happy to make you wait

It depends on your expectations. L'Osteria is a chain restaurant. It's not your "Italian on the corner." The food was as expected. The service staff was definitely good, friendly despite the rather hectic atmosphere. Overall, the visit wasn't entirely satisfactory. There were four of us and we had made a reservation. The time slot given to us was from 7:30 p.m. to 9:00 p.m. A few tables were still free, and we were about 10 minutes early, so we were confident we could easily get everything done in that time. Our order was taken quite quickly by the staff. Drinks came quickly, too, and then... yes, then the wait began. It was still possible to have a conversation with the person at the next table, but it wasn't so easy to have a conversation across the table, as the acoustics in this "hall" were rather suboptimal. And then the wait... Then I remembered that it was similar last time, but the place was packed. And when we noticed that our food was still taking a while, while Wolt, UberEats, and Lieferando drivers were leaving the restaurant every minute, we slowly realized our mistake. Wanting to eat at the restaurant during peak ordering time on a Sunday evening for hungry people staying at home obviously doesn't correspond with the delivery services' commitment to delivering as quickly as possible. After three rounds of drinks, during which a Merlot was sometimes mistaken for a Lambrusco, and right on time for the scheduled "table time," i.e., after about 1.5 hours at 9:00 PM (!), our food finally arrived. My friend even had more on his vegetarian pizza than expected. They also had extra salami. Complain? Wait again while everyone else was already eating? No, better not. He's not a strict vegetarian either, so it's not a big deal, but it was unpleasant. All in all, a rather mixed experience, although the rushed but friendly staff was the most positive aspect. The food lived up to the standards of "system dining," although not everything in the "system" is clearly well-developed. The wait was a real slap in the face, one could even say "cheeky." Some of the people around me felt the same way, as was evident from their dark, annoyed looks. My recommendation: Just order to take home. The food will probably arrive faster, and conversation will be easier, as it probably won't be as loud. The food is quite good, not outstanding, but sometimes that's enough. Drinks are cheaper at home, and what's a Merlot is still a Merlot. After three similar experiences, I'll definitely make a counter-suggestion in the future if friends want to go to L'Osteria with us.

The food was very good, the service nice and friendly - top notch. But: I waited over an hour for the food, while in that time, over 12-15 "to-go" meals were sent out for Uber Eats, Walts, Lieferando, etc., as well as private pickups. It's unacceptable to make local customers wait that long. Then open a separate kitchen for takeaway!!!

The reserved table was dirty and not cleared. After waiting 1.5 hours for our pizza without success, and the restaurant was almost empty, we left because, after asking how long it would take, they said it would take another 15 minutes. Apparently, pick-up pizzas are given priority, as we observed, which the waiter confirmed. We were then asked to pay for our beer, but there was no proper apology! Unfortunately, we weren't the only ones who were beyond annoyed and disappointed that evening, waiting in vain for the pizza...👎

It's obvious that management is having trouble finding good staff. We had reserved a table online for two. Once inside, we were told we could choose any table. We had chosen a table outside, which, like many others, had a "reserved" sign. A staff member immediately told us we weren't allowed to sit there, in a very unpleasant manner. Even though I tried to explain to her that we had reserved a table and that we had already been told we could choose our own table, she continued to reprimand us. Her attitude bothered us so much that we have no interest in returning to this restaurant after having our evening completely ruined. We left immediately. Too bad, the previous times were better.

Lived up to expectations. A bit crowded for a Wednesday. Everything was as expected.

Always recommended child-friendly

Very friendly staff Huge pizza that you can have half and half toppings. If you're really that hungry, they'll pack the leftovers to go. Great 👍

Unfortunately, it wasn't a complete experience. Although there were enough staff on hand, the service seemed disorganized. Drinks were only served upon request…and only after we had already finished our meals. The food itself was of good quality and tasted great. Nevertheless, we were left with an unhappy feeling. What a shame!!!

The food was excellent. Thanks to Shawkat for the funny and, above all, very friendly and excellent service! He really enjoys his work. It makes eating out more enjoyable for guests, too :)

Delicious and clean. Well attended.

After many years, I returned to L'Osteria. The quality is good. We had the penne arabiata and the pizza + bruschetta, both of which I recommend. The atmosphere is nice, and it's not too crowded even at lunchtime during the week. The pizzas are large, and you can choose two pizzas to share on one pizza, which is really good! The drink selection is also excellent!

You order for pickup, your order is completely forgotten, you wait an extra 20-30 minutes in the store, and then your order is handed over incomplete – and not even an apology. The food is delicious, but good luck to anyone who orders there. Update July 15, 2025 One star deducted because you wrongly reported my review on Google as defamation - Ciao

Everything is very tasty, I ordered something and everything worked out great!

The pizzas are large and delicious. The service is super friendly, and the atmosphere is great.

The amount of food in relation to the price is a joke, it tastes like lovelessness and ready-made food, and I forgot the dip on my pizza rolls

We waited so long and no one served us!

I walked into this restaurant and stood there to ask if I could get a table. Unfortunately, absolutely no one seemed to be interested in me. The staff walked past me several times, neither looking at me nor speaking to me. After a few awkward minutes of waiting, I realized I was obviously not welcome there. So I left – without even being offered a seat. Very disappointing! The service definitely looks different to me. I certainly won't be going here again.

I was very dissatisfied with the service and the lunch menu. Tap water is explicitly served only with this menu, and if the 0.3 liter isn't enough, they don't refill it. Instead, they provide a bottle for which you have to pay extra. Very disappointing! I won't be back, given such high regard.

The lasagna tasted okay, but unfortunately it was far too greasy. It also had stuck to the sides and bottom, which meant it tasted slightly burnt in those spots. The drink also arrived quite late. The service was okay, but not what you'd expect from other restaurants of the same level or name. After my other, very positive experience at the L'Osteria Restaurant in Osnabrück on Neumarkt, I was completely disappointed here. Although I had no expectations.

The ambiance was nice, the service lacked passion for their job, and the food tasted good, but unfortunately the pasta was only lukewarm. A sharper knife would have been nice for the pizza.

Super delicious food, lovely outdoor seating, and extremely friendly staff. We'd love to come back!

Food came very quickly, attentive staff, good bruschetta

Despite being located on a main road, it's a great place to sit outside. For those with a gluten/dairy-free diet, there aren't many options, but gluten-free pasta is available. The staff was very friendly and eager to accommodate any special dietary requirements. There's an allergen list. I highly recommend the arugula dressing! It can be quite noisy inside when it's busy. It was pleasant outside!

The service was good, and so was the food. The ambiance was good, too, though it's right next to a four-lane road, so it was quite noisy. Otherwise, you're familiar with the restaurant chain and its quality. Everything was perfect :)

Cool atmosphere and super delicious pizza, the salad still has room for improvement…

Great atmosphere, the service really deserves 6 stars. Staying so nice and friendly in all the hustle and bustle isn't something to be taken for granted. The food was, as always, good l'osteria standard; you can never go wrong there.

Everything was great as always. Thank you!

We wanted to eat as a family with our child at L'Osteria on Hannoversche Straße. Our son (7) simply didn't want anything other than McDonald's. We took him takeout and went to L'Osteria. We were sent away because our 7-year-old son wasn't allowed to eat anything other than his own food and wasn't allowed to eat his McDonald's food. He wasn't supposed to eat and watch while we ate and was supposed to eat outside afterward. We understand a lot. But not when it comes to children! Anywhere is fine. Not there!!! Extremely bad!

Super friendly, good value for money. Highly recommended!

The pizza and salad were delicious, and the service was friendly. The lemonade could have been shaken well before serving, as it had already settled on the floor. Otherwise, everything was good 👌🏻

Nice meeting place for snacks and more

When I entered the restaurant, I was immediately captivated by the atmosphere! The service was incredibly friendly and quick (and absolutely beautiful, too) Not to mention the food – it truly blew me away! All in all, I would definitely visit this L'Osteria location again for a lovely evening.

We were there last night, on Father's Day, so it was naturally very busy. We had reserved online a few days ago but unfortunately we had to wait more than 15 minutes before we could even get into the shop. It's a real shame. The food was really highly recommended. We ordered two pizzas: 1x Gamberetti and 1/2 Chicken BBQ + 1/2 Salami. Everything about the pizzas was top-notch. Really delicious and a fantastic crispy base that tasted great even without the toppings. The selection on the menu is really big and everyone can find something to suit their taste. The prices are really reasonable for what you get. But now for something else. Since the restaurant has been open for some time, we unfortunately found the cutlery and glasses to be very worn and unfortunately not optimally clean either. I think that's a real shame and could be replaced quickly and easily. I would particularly recommend doing that with the glasses! The noise level is really very high too. You can just about hold a conversation. The personal aspect didn't bother us too much that evening. The service was really top-notch. Very friendly and attentive staff. Unfortunately, the floor was not clean. There was a lot of dirt and food scraps on the floor around the exit to the pizza corner/kitchen, which you can't get past if you want to go to the toilet. Unfortunately, this was not taken care of. However, the tables were cleaned well beforehand. The men's toilets were clean. Both the urinals and the regular toilets were clean. The sinks were also clean and there was plenty of soap that evening. Overall, we were very satisfied and would definitely go to the restaurant again.

We were very satisfied, despite the restaurant being very busy (it was a holiday), and there was no wait for our reserved table. The ambiance and atmosphere were very pleasant. Service was absolutely satisfactory. And the food was also excellent. We'll be back.

After waiting over an hour for a pizza, we're not exactly thrilled. The "that's just the way it is" statement has nothing to do with service! Not again!

Actually, there weren't enough staff on duty this time. But one of the ladies in particular took an extraordinary amount of steps 😉 and served at least for two. So it was a great visit.

Our visit to this restaurant on May 25, 2025, at 4 p.m. was unfortunately very disappointing. As soon as we entered, it was extremely stuffy and uncomfortably warm inside, so we politely asked if we could sit outside. At first, we were told that there was no service outside. Shortly after, we were allowed to leave. However, communication among the staff seemed completely uncoordinated; everyone said something different, and we ultimately didn't know what to do next. After some confusion, we decided to go back inside. When we then chose a table where at least the door was open, we were rudely and rudely informed that we had "already moved ten times" and that they were no longer responsible for us. This reaction was completely inappropriate: no smile, no courtesy, just annoyed behavior. Right from the start, when we ordered, the service was very rude, and we felt like we weren't welcome as guests. Unfortunately, we get the impression that our background may have played a role, which makes the incident all the more disappointing. Service should be a given in a restaurant, but unfortunately, we not only felt mistreated here, but also personally attacked. This was definitely our first and last visit.

The pizza was okay, but it got cold quickly. The pasta dishes were ridiculously expensive, and the service was terrible. Unfortunately, I can't give the ambiance a star. It felt like a cafeteria where everyone wants to be louder than everyone else.

Nice ambiance and very friendly service. The bruschetta and pizza were delicious. We've been to another branch before, but surprisingly, the food here tasted much better. We're already looking forward to our next visit.

The food was extremely delicious: risotto funghi!

TOP pizza, nice and crispy, very tasty.

Completely satisfied guests. We'd love to come back.

We've been to your restaurant several times and were and are satisfied. Therefore, there's only one minor complaint. Last time, we had to wait a very, very long time for our food. We arrived around 11:30 a.m. and got our food an hour later, and there was nothing going on at the time we ordered. Otherwise, everything was great: the food was delicious, the service was good, and the atmosphere was good, too.

Even though there were few tables, it took a long time to order something. To eat we ordered Caesar salad. Unfortunately there wasn't the typical salad with it, the waitress asked if a mixed salad would also be okay. It's funny that you run out of romaine lettuce 😕 We would have drunk a lot more if the waitress had come more often.

Food very tasty, but ordering to pick up is a disaster! Despite pre-ordering, there is often a waiting time of 30 minutes or more.

Nice service, good food, conveniently located with plenty of parking space. Gladly again!

Plan plenty of time for your visit!

delicious food, friendly service

What’s impressive here is the interior design and the use of materials that make the place look modern in industrial loft style. You can come here to enjoy in comfy or fancy dress. It’s for any occasion or meet up with friends. I’d say it’s quite modified Italian cuisine. Pizza is super huge here that you can’t finish all by yourself. I like carpaccio. Beef was in good quality and lasagna was good too. Price is reasonable and staff are friendly. Lunch menu is a great deal. You can choose from a list of pizzas or pasta or salad with a choice of soft drink.

Everything was fine, reserved, arrived, ordered, 20 minutes later all 6 of us ate together. The service was nice, very friendly and on point. Her name was Kübra. We'll be back.

We reserved a table for 6... We were horribly squeezed in and almost sat at the next table. We had to wait 25 minutes after ordering for our first drinks. The second round takes 35 minutes. Food first came to the table wrong, then cold. Then the different dishes came to the table every 5 minutes. Eating together was therefore NOT possible. Salad Manzo not recommended, a few dry cold beef pieces on green leaves... Great small portion of lasagna Spaghetti overcooked Tasteless giants rag pizza, very bad to divorce. Ambiance and terribly loud Toilet at 19. 00 o'clock no more toilet paper. Conclusion., Expensive noisy store with unprofessional employees Never again, not with extra money!!!! It's a shame... It should have been a nice evening 😪

Spent a very nice lunch/afternoon there with delicious food and good service 👌

Just nice, it wasn't that crowded and it went very quickly.

Food as expected in system catering in the usual quality! It's annoying that the points system doesn't always work in this branch, now for the second time, it probably has a system. Given the prices, ice cubes would also be desirable, but it doesn't help that the machine has been broken for weeks. By the way, it's also a shame that the head office didn't respond at all to emails when the hearts tried to add something.

Great location, very tasty food, huge pizzas and friendly staff. We would love to come back!!

Food was very tasty and generous.

Unfortunately I have to update my review. 😔😔😔😔😔 We've eaten there at least three times now. The first time I thought. Yes OK, it's full so it's clear that it's stressful. The second time we waited for an hour until we could finally order food. The waiters inside were completely overwhelmed. And today we were really very disappointed with our visit. The waitress was completely overwhelmed. Slammed every drawer every door. She was very aggressive and showed all of us as guests that she couldn't handle 8 tables. We waited patiently and noticed that 2 waitresses at the counter had lost their calm. Organization is not possible at Losteria. No structure. The cellar lady completely lost track and we asked ourselves why. When we were paying we accidentally dropped the 8% tip. Actually we didn't want to give one because we didn't feel welcome. have felt. We discovered that the tip was 20 euros. I find this outrageous on the part of the restaurant. You should be able to type in tips how much you would like to give voluntarily and not the minimum Should be 8% of sales. You already pay enough for everything. No, that doesn't work. We used to be regular customers. Unfortunately that is no longer the case. Sorry... so do something about the frustration. 😔😔 ------------------------------------------------------- I'll leave the good rating anyway because it was really, really nice here. We ordered pizza and picked it up. The absolute hammer. They were so delicious 😋 the staff was super friendly. Next time we'll sit down in the restaurant. I'm looking forward to it. 😃

Very nice shop, but have a lot of patience L’Osteria in Osnabrück on Hannover Straße is really a visually beautiful shop with a pleasant atmosphere. Some of the food tastes really good, but unfortunately there is one big drawback: the waiting times. It seems as if there is a reduction in staff here, because even for a small dish you sometimes have to wait up to two hours. That's just far too long and significantly spoils the otherwise wonderful experience. If you want to eat here, you should definitely have a lot of patience and enough time. It's a shame, because with better organization and shorter waiting times it could

It's always a pleasure to be there. The staff remains friendly despite the high number of guests and the numerous takeaway orders.

It was incredibly crowded. The atmosphere is like a large train station concourse, so even a glimpse into the kitchen is useless. The staff were nice and friendly until they found out the pizza wasn't a hit. Don't get me wrong. The pizza hung 5 cm over the edge on each side of the plate, so it was huge. It just wasn't anything special. Add to that the noise, the table by the restroom door, and the waitresses who constantly made you feel like you were about to be run over. Conclusion: If you're nearby, it's OK, maybe better outside if possible. You can go, but you don't have to.

Super friendly service. Delicious food and a great atmosphere.

Delicious food, nice staff. Always my pleasure :)

We all enjoyed our stay! Would definitely come back again.

I'm extremely satisfied with the service. The food was also very, very good, and the atmosphere is simply unique ✨

Personally really liked the general aesthetic of the place, and we all enjoyed the food!

The restaurant's service was just amazing!

The service is very friendly and the food is delicious.

Very nice atmosphere, friendly staff and the food is unbeatable...

Delicious pasta, nice atmosphere and very friendly service.

The food was delicious and tasted very good and the drinking was good as always. But the Bolognaise was a lot. (Olli,9) The pizza was a bit too big, the tables were too small, but otherwise very tasty (Amy, 13) We had a very tasty meal, Vitello Tonnato is highly recommended.

We went to dinner with our grandson. It was just great. Service, food and the ambience, simply successful. The table reservation was easy and good. We can only recommend the restaurant... Kind regards from Paderborn

A truly fantastic restaurant for pizza and pasta! I was particularly impressed by the Cesare e Pollo – incredibly delicious and perfectly seasoned. The service was also excellent: friendly, attentive, and fast. The atmosphere is cozy, and you immediately feel at home. I'll definitely be back!

We reserved a table with 4 people on March 16, 2025 at 1 p.m. At 1:10 p.m. our order was taken, the bruschetta starter was no longer available, at 2:15 p.m., after threatening to pay for the drinks we had ordered and leave, our food arrived, 2xtortellini, which were good and 2 pizzas, which left a lot to be desired in terms of quality and toppings. Cartwheel-sized pizza dough that is either burnt (roasted ingredients don't taste good) or dripping with fat has nothing to do with quality. The staff was very nice and the atmosphere was really nice. It was the first and last time I was there, and the coffee they gave us for the very long wait doesn't change that.

I was there today with 3 friends. Unfortunately our drink was only brought after 45 minutes and the ice cubes were already half melted. Three people's food came after 50 minutes and the fourth person's food unfortunately only came after 65 minutes. We would have liked our food to be brought together. Unfortunately we were almost finished and the 4th person only started eating. Unfortunately, the service wasn't really friendly and showed no consideration or insight.

Just great. Delicious pizza and pasta and the ambience, a dream

We waited too long for the order. The pizza arrived uncut, which was very inconvenient.

Nice ambience and a lively atmosphere. Despite visiting on an early Thursday evening, it was very crowded and we had to wait for our reserved table. The time given to us of 1.5 hours was very short. Due to the waiting time for a table and food, dessert would no longer have been possible. But the rooms are very attractively designed and the pizza was delicious. The restaurant is well suited for wheelchair users or people with motor disabilities.

1. It was so loud that it was almost impossible to have a conversation. 2. The pizza was okay, but the lassagna was obviously warmed up in the microwave. It was warm outside, but inside it was refrigerator temperature. Overall verdict: Not again!

We were able to spontaneously sit outside with 13 people if we wished. The service was good, the food was very tasty and the coffee specialties were also very good.

Because no one could have guessed that the train would arrive in Osnabrück on time, we were there half an hour early. We were asked to sit at the counter for a moment, which really only took a few minutes, and then were shown to our table. It was very crowded so we had to wait a long time for the food, but it was worth it. The staff was very attentive and friendly. We'd love to come back!

Super tasty pizza and great service

Made a reservation and waited 2.5 hours for food. I'd love not to come back

The salad was a gastronomic human rights violation, the wine that came with it was freshly pressed from a tetra pack and the service “was always trying hard” It was better here - it's a shame... about the money!

Went there spontaneously for dinner with a good friend last night. The pasta was great and special requests were no problem. The service was great

Cozy, huge pizzas, friendly service, easy online reservation!

Great service! They were able to shift prehistoric times and made it possible to come with twice the number of people. Food came for 9 people at the same time. Service very friendly.

When making a reservation, you pay close attention to the customer's wishes and do everything to ensure that you feel 100% comfortable. My grandpa is given special attention (baked extra bread, cooked pasta longer...) and he is very happy to come back. The waitresses make everything and much more possible with a nice smile. Thank you for the great stay.

A highlight in the city and district of Osnabrück.

We made reservations in advance and that worked wonderfully. The service was very great, the food was delicious. We were there with 7 people. Unfortunately, due to the very high volume in the restaurant, not everyone can have a conversation. The only negative point. Otherwise everything was great

The food was cold, there was a long wait and it was expensive

Very tasty pizza and nice staff

Simply great here! A very nice and friendly service and a very great food👍.....we'll be back✌️

We waited at the table for half an hour without the very bad-tempered waitress wanting to serve us. We then went to eat in the restaurant next door.