L'Osteria Dinslaken in Dinslaken

We were served a delicious pizza quickly and there was nothing wrong with that. What's unpleasant is that there are no private toilets here and you have to use the Galeria's public toilets instead. There were also problems paying with a gift card. This was initially not accepted, so we had to pay in advance and, under the instructions of the manager and a copy of our identity card, apply for the voucher to be refunded to Solarisbank, which they declared as a payout of a lottery winnings. Certainly not legally permissible, but we accepted it anyway because I wanted to go to the toilet quickly at home. Although the food was very good, there are places in Dinslaken where I feel more comfortable. I'm curious to see how long it will take until I have the "lottery winnings" in my account. Note 10/21/24: The voucher was paid out on my account the next working day, at least. I would also like to emphasize again that the food and service were absolutely fine.

It was my first time there and I felt completely comfortable. Everything was perfect.

Very good food and very nice service

Simply beautiful, great food, very attentive service and a feel-good atmosphere.

We wanted to place an order online, there are no starters like vitellotonato available online. We then called and wanted to place the order. We would have wanted to order 2 portions of vitello, 2x gnochi gamerretti, a salad and dessert. Reply from employee Orders online only. We pointed out that we would like to order the vitello and this is not available online. Once again it was pointed out to order online when we asked that if we come to the store and want to take something with me, I don't have to do it online and get my food as requested. We then decided to order from Mammas because it is easier to get a vitello Tonato there and the staff is a little more open to making their guests happy.

Very good food, great service, I can only recommend it 👍🏻

L’Osteria in Dinslaken offers a first-class culinary experience that delighted us. My tuna pizza was perfectly prepared - the dough was crispy and the toppings were fresh and tasty. The pasta that my fiancée chose was also a real highlight: cooked al dente and served in a flavor-balanced sauce. We would particularly like to emphasize the excellent service. The service was extremely attentive and literally read our wishes from our lips. Overall, a thoroughly successful experience that we would be happy to repeat.

Everything was very nicely built and furnished. The food there is very tasty and very worth it. But unfortunately you can't have it delivered everywhere yet

We were there on a late afternoon. We were warmly welcomed. All wishes fulfilled. Service is nice but still has a little room for improvement. We'd love to come back.

One of our regular restaurants. Always delicious, service top👍🏼

Not my taste. Location very nice. Service nice.

I am writing to you to express my deep disappointment over an incident that we experienced in your branch in Dinslaken. It is hard for us to believe that on September 15th, 2024, despite the officially stated opening hours until 11:00 p.m., we were asked to leave the restaurant at 9:45 p.m., even though we had previously asked when they closed. This decision was explained to us on the grounds that there were too few guests in the restaurant. This behavior towards us as paying guests is absolutely unacceptable and gives the impression that our presence and our visit have no meaning whatsoever. We felt neither valued nor taken seriously as customers. Such treatment leaves a very bitter aftertaste and is in stark contrast to the expectations we have when visiting a restaurant of your chain. For this reason, we unfortunately feel compelled not only to avoid L’Osteria in the future, but also not to recommend it to others. Such disrespectful treatment leaves a lasting impression that makes us reconsider our trust in your brand. With disappointed greetings

If you send me $66 back (4815 8203 5829 0439 BoA) - I'll tell you my feedback(you replied to me and asked for details), but I'll change the rating only after a new visit. Sorry about that.

Big praise to Marco and Sean for their friendliness. I have often had bad experiences with the staff and was very positively surprised today. Top service

Finally friendly staff! You should definitely keep it. Kudos to Marco and Sean.

Parking spaces can be found nearby, but for a fee. We were only in the restaurant for a short time. I find it annoying that as a guest you have to leave the restaurant to go to the toilet (but there is a disabled toilet). That day, the waiter served guests he knew with a handshake and a high five rather than us and other guests, even though we were there earlier - that's not possible. As a waiter, you may be able to overlook one guest, but not several and choose someone else you know over them. We then left the restaurant and will no longer go there.

Very tasty pizza, polite welcome and hardworking person..

Good Italian cuisine, pleasant atmosphere, attentive service - you can rarely go wrong with a visit to a L'Osteria! There are dishes and alternatives for every dietary type - the vegan cheese is really great!

Das Lokal ist gut gelegen, erreichbar und auch sehr nett ausgestattet. Die bestellten Pizzen kamen im passenden Zeitrahmen, waren gut belegt und wie auf dem Bild ersichtlich auch riesengroß, was den Preis pro Pizza rechtfertigt. Das Personal war rundherum freundlich. Dies alles hätte es gerechtfertigt mind 4-5 Sterne/Punkte zu bewerten. Aber absolut abstoßend ist es, dass dieses Lokal für die Anzahl von ca. 200 Sitzplätzen, über keine eigene Toiletten verfügt (Ausnahme 1 Behindertentoilette) !! Ansonsten müssen die Gäste der L´Osteria die Toilettenanlage in der Neutor-Galerie besuchen, die für alle allgemeinen Gäste vorgehalten werden - und so sehen sie auch aus. D.h. die Gäste müssen das Lokal verlassen und je nach Andrang in der Toilettenanlage in der Galerie warten!!! Diese L´Osteria sieht uns nicht wieder

Ordered food for delivery. Delivery time stated as one hour. That turned into two hours. Very annoying!!

Mega delicious food! And the delivery took place within half the time specified... the portions are appropriate and "MammasSimpleFood" can make a difference from that! Thank you for the good prices and the delicious offer!

Super tasty pizzas. Huge, it is offered to share a large pizza for two people, everyone can choose their own toppings Very satisfied

Tasty pizza eaten on the terrace. Were very big, but we went home satisfied.

Very friendly staff, everything was very good 👍

Nice atmosphere, delicious food, nice staff :) Very satisfied

Food good, service good, acoustics really not good.

Plain and simple: we really liked it. Always very happy.

I wouldn't put you out in the sun.

The food was, as always, very tasty. Unfortunately, a young waiter spilled a glass of wine all over my pants and blouse. So far not so bad. Luckily it was warm and drying out. It can happen... but then I find it very sad to wait forever for a new glass of wine and then have to pay for it later!

We celebrated our birthday at L'Osteria and we absolutely loved it. The service was excellent - the staff were extremely friendly and accommodating, which made our visit particularly pleasant. The food was also excellent. The dishes were not only delicious, but also lovingly and carefully prepared. I would particularly like to highlight the pizza, which is definitely one of the best. The atmosphere in the restaurant was warm and inviting, which made the entire evening even more enjoyable. You can tell that a lot of value is placed on hospitality and quality here. I can highly recommend L'Osteria in Dinslaken and am already looking forward to our next visit. Many thanks to the entire team for this wonderful evening!

Ambience & food great. It couldn't be better. As for service? - Catastrophe, so unfortunately only one star. The employee at the reception today (August 2, 2024 at around 6 p.m.) who identified himself as a “manager” apparently had no desire to serve customers, despite reservations. We didn't want to spend a cent in this shop, so we spontaneously decided on another restaurant in Dinslaken. As sorry as I am, I have to say that I will no longer be setting foot in my favorite restaurant. I definitely won't let myself be treated like that.

Absolutely disorganized juice shop, The receipt for our orders was eaten by the printer, no one questions the fact that a table of 12 people ordered 2 pizzas. We waited 2 hours. This is my 2nd bad experience with the store, wanted to give the store another chance.

We went there for dinner with a small group and really loved it! The service was quick and super nice. The manager was very accommodating and a real eye-catcher ;) The food also tasted delicious and we didn't have to wait long. This was the first time in Dinslaken, but definitely not the last time!

The food was very good as always, but the service wasn't the best. We sat for 15 minutes until someone finally came to bring us the cards and another 10 minutes until we could finally order. The highlight was when it came to payment, I waved to the service so that he would finally come to the table, he saw it and nodded until he was with us, but a full 25 minutes passed. I really enjoy eating at L’Osteria and I have never had these service problems in OB or DU.

The staff is great. The women are super sweet and nice, you can make them laugh easily. And the waiter, mega 😁 mega hot🥵🥵🥵 I keep coming back because of him alone, nice guy. Makes me all fuzzy

You can sit outside and enjoy the really delicious food if the weather is right❗👍🏻 If you arrive before 9 p.m. the kitchen is still open. That's why we ended up here in the first place... Three people, each a main course, each a drink and a salad (for everyone😜) comes to under €60, with tip (€5). That's really OK, because everything is right. Clear 5* and a 👍🏻❗

I think the concept is good and I am aware that there are staff shortages. Unfortunately, you notice that too. Sometimes long waiting times, e.g. for drinks. Food good but nothing special. I love the little Italian restaurant with a personal touch in my pizzeria around the corner

It's good that this place exists in downtown Dinslaken. However, depending on where you sit, you may feel like you're at a train station. Personally, the menu is too small and not very varied for me. The food itself - not bad, but just that. The staff very nice and competent.

The food was OK. Unfortunately the service was terrible. Customers who came after us got their food sooner. The service was understaffed and slightly overwhelmed. After waiting for over an hour, we at least got a free drink as compensation.

The food was really very good. Unfortunately, the service really wasn't good, even though there were a lot of staff on site, but they all seemed to be pretty unmotivated. For a second round of drinks and also for paying, we had to hope that the waiter noticed us, even though he regularly walked past our table. We then tried it with a colleague who didn't seem like she was interested in her job either. Female employees ran into the kitchen area with their long hair down. Maybe the manager should be instructed again on HACCP. That doesn't work at all. The kitchen boys, on the other hand, really made a good impression👍

Huge super delicious pizza. The vegan pizza is also highly recommended!

Almost no restaurants left, just 1 Asian and 2 burger snack bars.

Had pizza and pasta today. Prices were ok. Service was good and it was relatively quick. However, what I have never experienced and which I find a bit cheeky and intrusive is that when paying, the device is presented and you have to choose how much tip you want to give. So you are indirectly forced to give tips. I think such actions should be avoided and the customer should decide for themselves whether they want to tip. That's why there are only 4 stars.

When I was looking for a gluten-free alternative, I found it here. I received perfect advice from the service team. The pasta was extremely tasty. 👍🏼😊 Gladly again.

An extremely rude manager. Not worth a visit, especially if you want to celebrate your birthday, then you are not welcome in L’Osteria Dinslaken. Disappointing.

Lunch there on the terrace for two in the sun. Attentive and friendly service staff. Vitello Tonnato with mixed salad and spaghetti rocket pommodori were quickly prepared and served quickly. Also very tasty. We'll definitely come back.

You can eat delicious food here

Food is good, especially the pizzas. It's a nice place to sit in the middle of the city. Service is a little slower but friendly.

Just great. Delicious food great service and ambience. Always happy.

We go there every weekend and have never been disappointed. Food perfect, service very friendly. Price performance is simply mega. Can't understand any negative reviews here. If you want to go on the weekend evening, a reservation is required (very crowded)

Food very good. Location very cozy. However, the service is very inattentive and not dressed appropriately (LeoLeggings).

Was there yesterday and the salad and pizza were a dream. Keep it up

The food was good and arrived very quickly. The waiter was very friendly ☺️

I was there 4-5 times a month and was satisfied. But for about a month I have been disappointed 4 times, wrong food, the others at the table are finished, then comes the forgotten food, once someone at the table had ice-cold shrimp inside, neighboring tables also complained about the wrong dishes. Since the very nice young woman with short blonde hair, who always has an overview, is no longer there, everything seems to be going haywire. Two gentlemen are happy to stand on their cell phones with their backs to the guests. In all the previous months we never had any reason to complain; it was due to the competence of the lady, who is unfortunately no longer there.

I'll put it this way...like in every L'Osteria, the price/performance ratio is great, even if you think 12/14 euros are expensive for a pizza, it's absolutely justified here...the service could do with something be more attentive...And the fact that there is no direct toilet, but the general toilet in Neutor has to be used, makes me deduct stars

Large restaurant, there are too few staff, the food, we had a pasta dish, was served in plates that were not preheated and unfortunately arrived lukewarm. The waiting time for food, otherwise shortened with small pizza rolls or something similar, is unfortunately not available. The waiter was very friendly, but unfortunately couldn't make up for the negative points. It's a shame, I know it differently from other stores in the chain.

Delicious huge pizzas that you can also choose half and half with different toppings. Otherwise also pasta and other Italian dishes.

The food was good. There were more customers than other nearby restaurants I've been to, so I had to wait...

Pizza ok, pasta with sauce diarrhea! For two people, guests.

WEAK WITHOUT END! In general, I find it difficult to make a judgment after a visit, so I like to look more often at establishments where the first impression wasn't that convincing. I have to say that the food preparation is an imposition, both visually and in terms of taste. Ready-made sauces that are poured lukewarm over the bagged noodles don't have much to do with good gastronomy! Therefore the price-performance ratio is absolutely outrageous. The ambience resembles a cafeteria style and has absolutely nothing to do with a southern feel-good atmosphere. This has been confirmed several times. The advantages over franchise systems are absolutely fulfilled here. L’Osteria? Never again!!

A place that is centrally located in the city. Right in the shopping center but still quiet. The food is very generous and tastes very good.

Staff were sometimes more preoccupied with themselves.

Orders are served without the ingredients listed on the menu. These were missing from a salad with anchovies. Likewise, the chicken barbecue pizza was missing chicken. Chicken would be served later, but unfortunately not anchovies. No first choice restaurant in the future

Pizza was cold Otherwise nice atmosphere and service was good.

Nice and friendly staff, fast service, portions very good, tasted delicious, always happy

Pizza is huge, service is ok. You can do it again

Friendly service, fresh drinks and absolutely delicious food with reasonable portions. The prices are also reasonable and perfectly fine. The location also looks neat and well maintained. Unfortunately, a lot of time passed during the meal before someone came to the tables again (outside) - we would have liked to have ordered some more drinks and chili oil in between. But all in all a good restaurant that we would like to visit again.

The latte macchiato was lukewarm and only a 0.2l glass for almost 5 euros! During the stay (approx. 3 hours) there was no request if you would like something to drink. You really had to look for the waitress before you could order. The food only came after several other guests who had ordered after us received their orders. Given the prices, I would have at least expected to be full. There are no toilets on site; you have to use the toilet in the Neutorgalerie.

I actually really enjoy eating there often. Unfortunately, last night really ruined it for me. Open until 11 p.m. We went to the restaurant at 9:45 p.m. and had to ask for a seat ourselves because no one came. After almost 30 minutes of waiting for service, we were told that there was only pizza left. You could have said that as soon as you entered the store.

March 16, 2024: The food was OK now. Crema di Pomodoro and Spaghetti Pomodoro e Basilico. But the service was really 4*. There was a loud atmosphere in the restaurant, not so good, only 2*

Always happy to be there! The only stupid thing is that you have to walk through half of the Neutor gallery to go to the toilet. And unfortunately it is very dirty...that's why only 3 stars for the ambience.

You wait a little longer for the food, but as always delicious 👍🏼👍🏼

I like visiting L'Osteria in Dinslaken. The food is delicious.

Had to wait a little longer for the food, but it was worth it. Noodles and lasagne were great!

It's been a while since my husband and I ate here. We were there three times and were disappointed twice, so we said we won't visit this place again. On all visits we had to wait at least 20 minutes until we could order or our drinks were brought. I understand if it's really crowded, but this wasn't the case. I was pregnant at the time and wasn't allowed to eat some foods. This was explained to the service staff, which is why I had “extra requests” for my orders; these were not particularly difficult. (Ex.: no hard cheese or bacon on the pizza) Unfortunately, on our first visit, my order arrived incorrectly and was immediately remade. On the second visit, the order arrived incorrectly twice and that was more than annoying because we could no longer eat together because otherwise my husband's dish would have gotten cold. As “compensation” I received a decaffeinated coffee. Unfortunately, I also hear from family and friends that the waiting times from ordering are still very long. Furthermore, it was hardly possible to order drinks again because we couldn't “catch” any service for a long time. My husband then went to the counter so we could order something again. A real shame.

Very large, tasty pizzas, delicious pasta dishes. The service staff were always friendly and did their best, despite the high workload and the well-known staff shortage these days. With their warmth and customer focus, the management gives the restaurant the additional values ​​that make a guest happy to come back.

Great food! Very nice service!! What's a bit annoying is that you have to go to the gallery to use the toilet! Otherwise, always happy!😉

We were warmly welcomed by the young team. The restaurant was about 2/3 full. The drinks arrived quickly and we only waited 15 minutes for the food. Our “extra requests” for the pizza were fully fulfilled and we enjoyed it very much. All the service staff in the store were really busy, had lots of ways to go and were still nice and quick. Everything happened super quickly, including dessert, but since we had a follow-up event, everything was perfect for us.

For me the best pizza in town! We always really enjoy coming here!

The food is always delicious here. Today the service was a bit disappointing. We waited a very long time for the main course while others got it even though they came later than us. Until the shift changed and a nice young waitress noticed us and then served us well and nicely.

Everything fits, and super 😋 delicious

Yesterday I went out to eat with my family, the chairs were totally uncomfortable, the music was WAY too loud, and the portions apart from the pizza were way too small, we left the table hungry despite dessert, the positive thing is that the food tasted good, I would have like 1/3 more on the plate. The service was very nice

Always great. Food super tasty. Ambience great. Best to reserve. Fridays and Saturdays are rather difficult without it.

The price/performance ratio is right here. Unfortunately the pizzas are too big for me. But very tasteful.

Basically it was great there, it was just a bit strange that you had to use the public toilets in the shopping center, that could be better.

Tolles Restaurant Sehr gute Pizza. Nehme nächstes Mal Pasta. Die sah auch gut aus.

Wir waren heute mittag mit zehn Leuten dort. Das Essen war bombastisch. Ebenso wie die nette bezaubernde Bedienung. Lieben dank für das freundliche Lächeln und den super Service.

Ich mag den Laden das Essen das Ambiente, die Geister scheiden sich aber ich sage mir immer ich muss mir selbst erst ein Bild zudem Ganzen machen...i like it🥰

Ein sehr schönes Ambiente. Hätte mir bei den Nudelgerichten einen vorgewärmten Teller für Langsamesser gewünscht 😉 Aber ansonsten alles top !

Wir essen am liebsten Pizza 🍕 bei ihnen. Sie ist sehr groß. Und sie schmecken hammer mäßig gut.

Habe noch nie solang auf mein essen warten müssen. Ohne darüber informiert zu werden. Wenn bereits bei ankunft klar ist das die küche unterbesetzt ist wäre es sehr höflich den gast davon in kenntnis zu setzen und nicht über 1 Stunde aufs essen warten zu lassen. Nachdem man sich über die lange wartezeit beschwerte bekam man erst eine erklärung und ein kaffe gratis. Ich kenn andere Filialen von Losteria dessen service auffallend besser geschult und koordiniert ist. Man wurde wenn dann von 3 verschieden personen bedient. Der tisch wurde auch nicht komplett abgeräumt nach dem wir fertig waren. Essen war als es dann endlich kam aber in ordnung. Bedienung freundlich.

Klasse Essen und sehr nette Bedienung!👍

Egal ob Pizza, Nudeln, Risotto oder Bruschetta, es holt mich hier alles ab. Leckeres Essen und leckere Weine. Was will man mehr? Das Personal ist sehr freundlich und aufmerksam. Das Ambiente ist sehr gemütlich und gut designt. Immer wieder gerne zu Besuch bei euch!

Sehr schöner ort, jedoch Mitarbeiter überfortdert und Essen kam fast kalt an unseren Tisch.

Ich war sehr enttäuscht von der Pizza, werde dieses Restaurant nicht mehr weiter empfehlen.

Das war leider unterirdisch. Und leider war es auch noch unser Hochzeitstag. Zuerst: das Essen war lecker! ABER: Der Laden hat keine Toiletten. Dafür muss man auf die öffentliche Toilette in der Neutor Galerie gehen. Wir haben fast eine std aufs Essen gewartet. Ja es war voll aber in Oberhausen und Dortmund Europaplatz schafft man es ja auch. Auch ist der Service nicht zu vergleichen. Wir hatten leider nur einmal zu Beginn die Möglichkeit ein Getränk zu bestellen. Danach hat man den Kellner nicht mehr gesehen und die anderen waren nicht zuständig. Da hätte man noch an uns verdienen können. 🤷🏻‍♀️, Unser Sohn hat die Pizza nicht geschafft. Es waren etwa 3/4 über. Sie wurde nicht im Karton verpackt sondern klein zusammengeklappt (so das es 4 Lagen waren) und in eine Tüte gepackt. (Foto hängen wir dran) Leider hat uns die Summe an schiefgelaufenen Dingen den Abend schön kaputt gemacht. Nächstes mal fahren wir dann doch lieber wieder nach Oberhausen oder Dortmund.

Mal wieder den Vogel abgeschossen. Kurz nach auf 45 bestellt, letztlich 35 min später nach eigentlicher Terminierung erhalten. Zwar gab es eine Entschädigung, denn wurde deutlich, dass sich auch in Zukunft nichts ändern wird!!!!! Dieser Laden braucht entweder mehr Personal oder muss lernen sich zu organisieren! Es hilft auch eine Entschädigung nichts, wenn es der absolute Dauerzustand ist Dazu wird jedesmal der Bon wieder vom Kaeton gezogen, wo auch den Mitarbeitern bewusst sein sollte, dass dieser benötigt wird zum Punkte sammeln. Schade!!!!!!!! Essen top!!!!!!!!

Mit System aber erste Sahne. Wir waren mit 12 Personen da und wurden erstklassig bewirtet. Pizzen wie diese gibt es nur hier. Aber auch alles andere ist anders als Standard. Sehr guter Abend. 25€ im Schnitt mit bei einigen Vorspeisen und Nachtisch. Sehr gutes PreisLeistungsVerhältnis.

Finde hier stimmt das Preis-Leistung Verhältnis nicht. Pizza ist schnell kalt und die sonstigen Gerichte haben nicht soviel Geschmack. Dann doch lieber zum Klassischen Italiener.

Essen war sehr gut , nur toiletten haben die keine. Dafür muss man im center die toiletten aufsuchen. Nicht die tollste sache zumal man dafür das lokal verlassen muss.