L'Osteria Castrop Rauxel in Castrop-Rauxel

Great food and very friendly staff!!!

Great food, quick service, would go back👍

“Super delicious pizza, friendly staff, and cozy atmosphere – highly recommended!”

I visited L'Osteria Castrop-Rauxel and was completely impressed. The pizza was huge and delicious – crispy base, fresh ingredients, and perfectly seasoned. The pasta was also excellent. The staff was very friendly and attentive without being intrusive. The modern yet cozy atmosphere is particularly pleasant – you immediately feel at home. I highly recommend L'Osteria in Castrop-Rauxel – whether for a cozy evening with friends or a relaxed meal with family. I'll definitely be back! 🍕🍝👏

Six of us went for brunch at 10 a.m. on a Sunday. We can't really say much about the buffet, as it was empty. There were no plates, rolls, cold cuts, or anything else. After half an hour, the buffet was refilled. Dessert was gone within five minutes. We were very disappointed and will definitely not be returning. The cleanliness also leaves a lot to be desired. We doubt it was cleaned the night before. The floor was completely filthy, and the tables hadn't been wiped down either. The staff was friendly, but probably completely overwhelmed.

Top service and good food thanks to Maria

A superb evening, the food was very good, and the Sarti Spritz was absolutely fantastic. Many thanks to Maria for the service!

Super nice as always, Maria was super nice!!! The food was delicious as always 😋

It tastes delicious and the staff is very friendly. Maria is really nice.

The food is delicious and the staff is very friendly. Maria is great.

A beautiful birthday, with great food and delicious drinks. Great service from Maria – thank you.

Super friendly and welcoming staff, always in a good mood and attentive. The food is incredibly delicious – huge, crispy pizzas, fresh pasta, and everything made with love. You immediately feel at home and welcome. I'll definitely be back!

Delicious meal with the whole family / Table reservation worked out perfectly and it was a lovely family event. Very good service! Thank you 👍🏼

It was very tasty 😋 The service was very nice and the food came very quickly 💨

Very good salad. Unfortunately, the gluten- and dairy-free options were very limited, as some menu items were unavailable.

Super friendly service, great atmosphere, and incredibly delicious food! The pizzas are huge and simply perfect—crispy, fresh, and full of flavor. The pasta and salad—especially with the scampi—were also fantastic. You feel so welcome and completely at home here. Clearly recommended—we'll definitely be back! The service is super friendly! 🍕🍝🍷

Very tasty food and attentive staff.

I only recommend Selin, very friendly waitress, helpful, attentive ....only recommended...the best waitress ever

It was a great evening...so great that we decided to come here again today...Selin was very attentive and responded to our wishes very well...thank you for that...always happy to come back...and only recommend

L'Osteria is the best pizzeria, and this is the best L'Osteria. Always stuffed, plus leftovers to take home, super delicious, incredibly flexible service, and very vegan-friendly. :)

My favorite L'Osteria in the area! Always worth a visit for the friendly service, the ambiance (and, of course, the food).

Sama is a very nice server, the food as well as the service was amazing.

Super delicious food, huge pizza. Very good, friendly service from Maria. We'll be back.

Super delicious, large portions and incredibly good service - Maria was wonderful 😊

Very tasty food in a very pleasant atmosphere. We were particularly impressed by Sam's friendly service.

Maria served us brilliantly. She was quick as a flash and in a good mood. The food was delicious.

Sama is a super nice waitress!!!

Very polite service from Sama. Highly recommended, thank you.

Normally, you walk into the shop, are greeted warmly, shown to your table, and after 2-3 minutes, asked what you'd like to drink. However, on my last visit (when my companion and I were really hungry), this wasn't the case. The shop was moderately busy, and in any case, there was so little to do that the waitress stood at the counter folding boxes. After 10 minutes without anyone asking what we wanted, I went up to the lady. Two waitresses were standing there, and one replied, "The lady will be right there, right? She'll be right there." The "lady" who was in charge of us stood next to her, and instead of coming with me, another 5 minutes passed. So, effectively, we were able to place our order after 15 minutes. Understandable when it's busy, but the shop really wasn't full, and, as I said, the ladies stood there chatting and folding pizza boxes. Anyway, the food was, as always, impressive—hence the 2 stars. Recently, I received an incorrect bill. Apparently, it was mistakenly charged for the table in front of us. According to the server, this seems to happen quite often. I was told I would get a chargeback, which would happen after a day. After all the back and forth, with no apology for the dilemma, this was unfortunately my last visit to this losteria. What a shame!

The service here is really great, there are very friendly people working there who are always up for a laugh, it's not that busy and the kitchen does a fantastic job.

An exceptional Losteria experience. The food here tastes significantly better than at other branches. The service is significantly better, and all employees are always friendly and courteous.

This store is bad, but the workers who did the work are the worst I've ever seen in this store. The service is terrible, and they're all women, and their morale is low. I hope the owner takes care of this.

This restaurant is very late in delivery, especially with La Frendo. This is bad.

Ordered pizza for delivery €17 and cold Rubbish Order from your local Italian restaurant instead.

The pizza tastes bad. As you'd expect from a pizza chain... No thanks. Never again.

Unfortunately, the behavior of some employees at this branch was completely inappropriate. I hope management improves their customer service, as the experience was truly disappointing. However, I would like to point out that another branch in Bochum is the exact opposite. The employees there are very friendly and accommodating, and my experience was truly positive.

Actually quite tasty but if you offer takeaway and the guest/customer only orders 2 pizzas you should pay attention to what special requests the guest/customer has, especially if there is something you DON'T want on the pizza then that shouldn't be that difficult.

A great restaurant with enthusiastic service staff, good food, and a playground for families—that's what makes dining fun. Thank you so much! See you soon😊

Sama, it was great that you served us so well today!

The pizza is very dry, and the crusts are as hard as steel! The pizza is also very lightly loaded overall. Despite all this, the service is very friendly and quick. The ambiance is also very convincing. Ultimately, it only gets two stars because the food should be the priority in a restaurant, and as mentioned before, this one doesn't deliver at all.

Well, to be honest: for that much money, I would have at least expected the pasta to whisper "ciao" to me and the pizza to dance with joy in the oven. Instead, the whole thing was more of a culinary stroll through mediocrity, and at a high-end price level, no less. Antipasti starter platter: looked like bella Italia, but tasted more like bella boredom. Considering all the wood on the board, there wasn't much fire on the tongue. Penne all'arrabbiata: You really can't go wrong with that, but they didn't have anything particularly exciting either. Pizza: Well, it's a matter of taste. Some like it, some don't; I guess I'm one of those people. Service: friendly, but somehow it feels like you'd rather be somewhere else. The shop itself is really nice; they've put a lot of effort into it. It's just a shame that the food and service can't quite keep up. Conclusion: A pretty setting, but the taste fell somewhere between Naples and the nearest pizza place around the corner. Spent a lot of money, had a mediocre meal, and left with a slight shake of the head. Unfortunately, not recommended.

The staff is great :) High praise! The food was also amazing.

Very disappointing! Yesterday, the two of us went to L'Osteria in Castrop and both ordered drinks. Nevertheless, the waitress treated us rudely, simply because we didn't eat and I didn't tip. Tipping isn't mandatory! You shouldn't judge guests based on their sales, but treat everyone with kindness. As a guest, you should feel welcome – the opposite was the case here. This kind of behavior is completely unacceptable; we certainly won't be coming back."

Reserved for 15 people. Everything was great, thank you.

Today was the first and last time I went to brunch. I've never experienced anything so bad. I've had more choice at home at a family brunch. Also, there's fresh tarte flambée on the buffet, which was immediately put out cold. The scrambled eggs were completely dried out. When I pointed this out to the extremely incompetent staff, they replied that they couldn't throw it away. The buffet was supposed to end at 1 p.m. At 12:15 p.m., I wanted to get a dessert table, where you can't really go wrong. Unfortunately, I arrived too late. The remaining desserts were eaten by the staff behind the counter, and as a customer, I walked away empty-handed. Soft drinks weren't available at all because the tap was broken. Such information beforehand would have been nice, so you could leave before the food was on the table. The only positive thing I had here was the free coffee at brunch. Otherwise, the quality was beyond poor. The service, if you can call it that, was lazy, unfriendly, and greedy. The fact that the staff also eat is OK, but not directly from the buffet behind the counter when customers still have wishes.

So, one star for service feels like too much. When you're overwhelmed in a completely empty store, and you don't get a tip because of the poor service and food, and you can't even say goodbye, it's a real disgrace. Also, the pasta was cold, and the arugula pizza comes without arugula, which is a real achievement. I don't recommend this place!

Good, but like all the others. The service here felt better, though.

The food (spaghetti carbonara) was delicious. The drinks selection was also good. The waitress was there regularly and asked if everything was okay. We felt very well looked after.

The food was delicious! The pizza was a decent size. The service at this restaurant was very attentive and friendly. Our server, Sama, was very attentive and helpful. I'd be happy to go again.

Very tasty and generous portions. The service was very friendly! Maya served us very well, kindly, and courteously. I'll be back!

My boyfriend and I had pasta for dinner. We both ordered spaghetti aglio e olio and spaghetti arugula e pomodorini con kirschtomaten. The tomatoes had a very bad taste, were spoiled, and ruined the flavor of the rest of the dish. The service was poor; although the staff was friendly, they were inattentive, and the restaurant wasn't busy. Because of the bad taste of the tomatoes, they gave us free water. 👎 They should check the products they use and make sure they're fresh. We asked for coffee, and it was brought cold. 👎👎 I wouldn't eat pasta at this place again. 😔

Unmotivated, irritated service, cold pizza, and a Caesar salad with cold meat and soggy croutons, only half the size of its original size! The beer was stale, without a head, and the glasses were old and stale. The table was sticky. Terrible!!!

I can't say anything about the food. We just didn't get around to it. Nothing going on, Sunday, nice weather. We sat down on the terrace. We waited five minutes. The waitress walked past us without so much as a "hello" and left. Ten minutes later, there was still no one there to take care of us. Hospitality and service were abysmal. The place itself was very nice, and so was the children's playground.

We like it there: great food, super friendly, flexible staff, well-designed restaurant

Once again, we had a very good meal; the pizza was excellent. The service was also very friendly; it's always nice to eat there.

Delicious pizza!!! Nice and friendly service

This time, the spinach pizza was quite sparsely topped and therefore rather bland. The pizza arrived before the drinks. Maybe one person at the counter isn't enough...? One of the waitresses actually complained about people coming in and then wanting to order something "right away"... When packing up the leftovers, the used napkin was simply thrown onto the plate/ON THE PIZZA, and the chewed-up orange peel was placed in the box/on top of the pizza. It's been better!

The pizzas tasted solid, but I think they could have been made more visually appealing. The plates are too small for the large pizzas, making it difficult to eat, and this leads to me losing my appetite more quickly. Overall, though, it's okay to eat there once in a while.

The food was okay, although the spaghetti carbonara had nothing to do with Italy! Ordering food and drinks took a really long time even though it wasn't busy! One dish came five minutes after all the others! The risotto could have been planned differently in the kitchen so everyone could eat together! I reordered pizza rolls - but they only came after everyone had finished! The service was nice! What bothered me more was the ambience! In the women's restroom, the light above the sink didn't work! There was no plate on the flush button on the last toilet! The whole place seemed a bit run down to me! Sorry, but I won't be back!

We visited this place based on a recommendation. The atmosphere was nice and the menu looked appealing, but nobody paid attention to us. When we mentioned our needs to a waiter, we were told that only one person was responsible for that area. Unfortunately, we left without eating. I don’t plan on coming back. The service was very poor, and the staff were far from being friendly or welcoming.

The food is quite okay, but everything else leaves a lot to be desired. There were maybe a maximum of four tables available during my stay, and yet the food still took forever to arrive. On top of that, I was brought the wrong food. The waitress who served us was also very rude and barely paid any attention to us. When we asked for the bill after paying, she simply ignored us, even though we asked her about it four times. So how does the service and the kitchen work when it gets busy?

We had to use the Sama as a condition. Very friendly and nice. The pizza was delicious.

I was served by Maya and I have to say the food and service were top notch.

Despite the long wait, it was a successful visit to this restaurant. The food was delicious and the staff very friendly and helpful! I'd be happy to go back!

We had a wonderful evening and were thrilled with Sama's service. She was very friendly and accommodating! We felt very comfortable ❤️

The four of us had a very pleasant evening. Sama was a very attentive server. The food was delicious, as usual. We'd love to come back.

SAMA, the best waitress ever, super nice lady. A great employee who cares about her customers. Always has a smile and brings joy with the food. Love U

We visited L'Osteria in Castrop-Rauxel and had a thoroughly enjoyable evening! The food was delicious as always – large portions, fresh ingredients, and that typically lively atmosphere you know and love from L'Osteria. A special shout-out goes to our waitress Sama: attentive, warm, and with a genuine demeanor. You can tell she enjoys her job. Thank you for the great service, we'll be back! 🌟🍕🥂

L'Osteria in Castrop-Rauxel impresses with its good food, pleasant atmosphere, and consistently friendly service. I'd especially like to highlight our waitress, Sama, who was very attentive, prompt, and professional. Thank you very much – we'll be back.

I was very pleasantly surprised. The service was very friendly and the pizza was fantastic. I highly recommend this restaurant.

We went for the all-you-can-eat option. But the way it's set up, it's very difficult to even get full. Here, they managed to bring the first round of pizzas to the table after a good 70 minutes, and the second round arrived after almost 2 hours and 15 minutes. All in all, a rather disappointing experience, but the service was very friendly and attentive!

Three of us spontaneously stopped by for dinner on a Thursday afternoon. There was no wait time, no reservation, and we were able to choose a table according to our preferences. That was fantastic :) We received super friendly and quick service. The waitress was really pleasant and not at all pushy. It was truly enjoyable and delicious :)

We are very satisfied with the quality of the food. It was very busy today, so we had to wait quite a while for our food. Overall, we will definitely visit this L'Osteria again. Maya was very accommodating, warm, and competent.

Great restaurant, great atmosphere, and excellent service! We had a very nice waitress. We'd gladly go back ❤️

The food arrived quickly. Svetlana, our server, was very friendly and attentive. Overall, a successful evening.

I had a lovely evening with my girls. The food was delicious, as always, and the waitress was really friendly and accommodating. We'll be back again soon. 😇

Long waiting times, unfriendly waitress, never again.

The restaurant is very nice. The pizza was very good and large. The service was very friendly. We would be happy to come back.

Today we were very satisfied. The service was excellent. The food was delicious.

Leckere Pizza, ganz nach meinem Geschmack. Ambiente muss man mögen, ich finde es super. Bedienung ist sehr freundlich.

We were there with friends and, as always, had a lovely evening with attentive staff. We'd be happy to go again.

Simply abysmal. We waited almost two hours for the first pizza at the all-you-can-eat pizza place. It's a disgrace. The place wasn't even half full when we ordered. The waitress came by the table about every 30 minutes. The pizza tasted good, but the incredibly long wait is an absolute disgrace! The service is a disaster. I definitely don't recommend coming here again.

Super delicious and the staff super nice and friendly!

Delicious food with a fantastic atmosphere and very friendly staff. I'd happily return.

What can I say? It wasn't really bad, but it wasn't anything special either. The service was nice and friendly, but if you have to wait over 35 minutes for your drinks to arrive, that's definitely way too long. It took another 20 minutes for the drinks to arrive, then another 10 minutes for the food to arrive, and after a total of 90 minutes, we got our food. It couldn't have been due to the number of customers, because the place was at most one-third full, apparently due to understaffing or overwhelmed staff. The pizzas are huge, everyone knows that, but unfortunately too big. The base is nice and thin, but after half a pizza, the rest is cold. It's best to share one with two people and order another one at short notice. The pasta dishes, on the other hand, are rather modest or insufficient. I ordered tortellini and was absolutely disappointed by the quantity. I really liked the taste, but just 11 tortellini (yes, you could count the amount, the plate was so clear) is really too few. I was told that the amount was weighed and that you always got the same amount; this should definitely be improved. I later received another plate of tortellini (on the house, thank you very much), which was much more generous than the first. I would have been satisfied with that for the first plate, and I was told that they had made the second portion even larger so that I wouldn't be hungry again. I finished the second plate completely. I didn't need dessert after that, but I had already had an appetizer with four bruschettas. This review isn't just for criticism, but to help us improve. We will definitely come back again, but I won't order tortellini unless you change the portion size. Best regards

Long wait for the food. The drinks were missing ice cubes...

Unfortunately, we had to wait over an hour for the food, even though it wasn't busy... The working atmosphere was extremely bad!...

The waitress hit me in the head with a plate and didn't apologize. She just yelled at me for moving. The antipasti were charred. Pure acrylamide!

Service was very nice but there was an extremely long wait (almost 1.5 hours) for the food (pizza + pasta) and for payment.

Today I went to the L'Osteria branch in Castrop-Rauxel with friends, and unfortunately, our visit was very disappointing. While we were aware that the restaurant was very busy and the staff was obviously understaffed—we understand this in principle—the service was generally unreliable: Small requests were repeatedly forgotten, the food was served cold, and when we tried to politely express our concerns, we were unfortunately not met with a friendly or solution-oriented tone. When we asked to speak to the branch manager, the person in charge appeared—but without greeting us in the slightest in a friendly or professional manner. Especially in a situation like this, I would have appreciated a modicum of empathy and customer service. I have enjoyed visiting this branch in the past, but after this experience, we have decided not to return in the future.

Disastrous service - drinks sit at the bar for 15 minutes. Nothing works here. The staff are completely overwhelmed. What a shame. Two people went there, and I don't think we'll ever go back.

Highly recommended! The atmosphere at L'Osteria is incredibly cozy and inviting—perfect for a relaxing evening. The staff was friendly, attentive, and quick. The highlight, of course, was the food: The pizza is huge, thin, and incredibly delicious, with a nice crispy crust. The pasta was also perfectly al dente and wonderfully seasoned. Excellent value for money! I'll definitely be back.

Everything was perfect. We ordered for a larger party. Everything arrived on time – the service and food were excellent.

The food was really delicious, both pizza and pasta!

Both pizza and pasta were very delicious! Nothing was missing. Gladly again 🙂

The food was, as always, very tasty 😊

As always, the food was delicious. Great staff😆😆😆 and David gave it his all, as always. Thank you for that❤️❤️❤️ Keep up the good work

We had a wonderful evening, with good food and friendly service, and despite the heat, it was bearable. It was a special gathering for me with people I love. Thank you to everyone for this and for the opportunity to enjoy time together at L'Osteria.

We were there for the first time yesterday. Our service was particularly noteworthy. Super friendly and very attentive. I can't understand the negative reviews on this topic. The wait for our order, food, and drinks, was absolutely reasonable. Considering the many other guests, it was really acceptable. The food was very good; perhaps less is sometimes more. The prices are quite high, in my opinion. But unfortunately, everything is getting more expensive all the time. We'd be happy to come back anyway!

We've been here four times now, and the food has always been delicious. Fair prices and friendly, attentive service. Great salads! Update 2025: The quality has declined. You get a mini salad that really doesn't fill you up, for a lot of money. They don't even offer the typical bread with olive oil here. I asked for it once, and it was reluctantly brought 30 minutes AFTER our meal. It's not really worth coming here. It's a shame, because I actually like the l'osteria concept.