L'Osteria Baden-Baden in Baden-Baden

There are better places, the pizza was a disaster

The service is terrible. I came several times. The first time the waiter had to be called every minute, with not all the people seated, he could not bring a full set of dishes, the pizza was brought whole, although I asked to cut it. And a lot of details. the second time, we waited a very long time for the waiter, there were almost no people in the restaurant . they cooked for a very long time. but it was delicious Today I called to order a pizza to go. And I came to pick it up 40 minutes later, having warned about it. I took the order, left a tip. At home I opened the box, the pizza was burnt and not tasty. I did not go back, because I had already gone far. But this is a complete disappointment

The service is terrible, you wait 30 minutes for someone to come to you and another 30 minutes to pay. The pick-up itself is a funny story, just a burnt pizza that I unfortunately did not check on the spot (((

nice pleasant place to eat, very nice staff!! Food was great

The food has always been great, a little more expensive than at other Italian restaurants, but the waiting time can often be really long. As in every L'Osteria, you sometimes sit a bit close to other tables, but it doesn't really bother you. If you have some time, you can eat here in a nice atmosphere :)

Cozy atmosphere, nice and fast service. No long waiting times for the meals to arrive at the table. Gladly again:)

Were at L'Osteria in Baden-Baden today on October 19th! The service was very attentive and friendly...10 out of 10 I would particularly like to highlight the restaurant manager named Felice. This one does a great job and is available anywhere at any time! The ambience is very appealing and invites you to have a cozy meal... 10 out of 10 points In my opinion the food was world class...Fresh ingredients, great portions and the taste was simply great! We'd love to come back!

Every time, but every time, terrible service... And every time I think, OK, let's give them another chance, but no. There were 5 women last night, ate and had 2 bottles of Prosecco and would definitely have had another one, but no one came. Not to mention refilling, but that's just wishful thinking. There really wasn't much going on, service preferred to chat or be on their cell phones. We had to ask for the bill three times. After half an hour we had to wave and service waved back. Totally nice and completely wrong. Supposedly you wouldn't have heard that we wanted to pay. Sure, saying it three times isn't enough either. The food is really great and the ambience is great but the service is a complete disaster... It's a real shame, it's actually a great shop, but I can also spend my money elsewhere... And yes, 80% of us come from the catering industry ourselves.

Food came super quickly and tasted really delicious. Service was very friendly. Additionally, the toilets were super clean. I can't complain at all.

The place is really nice and has a pleasant atmosphere. The service was very quick and both food and drinks were served very quickly. All in all a great evening! Unfortunately, there were a few small problems: Our online reservation did not arrive despite being confirmed. Luckily the restaurant wasn't full and the friendly waitress quickly found a solution by pushing two tables for two together for us. However, the pepperoni was already out at 6 p.m., which was a bit disappointing as they are offered on many dishes. Nevertheless, overall I was very satisfied and will definitely come back! PS: The pizzas are huge with a diameter of 45cm. If you don't make it, it will be packed up and you can take it with you. I think it's great.

Beautiful atmosphere - the entire restaurant is beautifully decorated. The service was also super friendly, even though we arrived a little after the kitchen closed, we were still able to order at short notice. The staff, Ilia and others looked after us very well and quickly.

Cool atmosphere, great music and great food. The manager, Ilia, and staff were super friendly!!

It's very worth it. They are large portions that taste very, very tasty. The staff is also very nice.

The pizzaria has very nice outdoor seating. The waiters are very friendly and gave us good advice. The food was very tasty and we were very pleasantly surprised by the size of the pizzas. Overall, we really liked this restaurant and we give it a 10 out of 10.

Ilia and Ömer served us very friendly and responded well to our wishes. Food was very tasty.

Ilia and Ömer served us very well and the food was very good

Delicious fresh large portions highly recommend

Cozy atmosphere with dim lighting and pleasant background music. The workers are attentive. The pizzas are quite large and the pasta is perfectly cooked. Underground parking a few meters away.

Great food, great team, Ilja is a top waiter Always my pleasure!

35 minute wait for two pizzas, two pasta dishes and a rather overpriced salad. Good taste, but organization behind the counter. Miserable. Long waiting times, the wrong food was given out for the first time and there was a lot of laughter in the kitchen, but the food wasn't prepared as agreed. There were three tables occupied, two of which had already been served, the other table even had to get up and ask for the bill. Please urgently check the organizational process.

The pizza is always very good. The service is ok.

Very good food and service. Thank you very much and see you soon!

It was very busy, which in itself speaks for the restaurant. The service staff were exhausted due to the summer weather, but provided good service. However, the table shook so much that the drinks spilled. The biggest problem, however, was that there was simply no light. confusing xD I've never eaten a salad and a pizza in the dark. I could hardly see my wife, she was only sitting half a meter in front of me. When we asked for a candle we were given a red oil light similar to a cemetery light, which had a light radius of about 3cm. The food was good even if I don't know what it looked like and the service was okay. But please illuminate everything properly with a cozy concept, that would increase the quality extremely.

Were here today for the first and last time. Our order was only taken after 30 minutes. Afterwards we had to wait over 1 hour and 15 minutes for our main course. Our drinks had been empty for a long time but no one wanted to take care of us. When I went to pay, they asked me if I wanted to leave a tip. Of course I said no.

We were there for a birthday. We each received a glass of champagne for each of us. The food was very tasty. A star deduction for the service because we waited a long time for our "normal" drinks and our food even arrived before the drinks. The outside area is quite nice, but could be a bit better maintained.

Inexpensive, delicious food, unfortunately service takes a little longer, otherwise highly recommended

The food was very good, the price was right. The staff is very friendly.

Very friendly staff and delicious food

The food and the ambience were very good. The waitress named Ilia was also very friendly

Everything was great, very tasty pizza and very friendly service from Ilja. 🤝🏼

Everything was great 👍🏽 Ilja’s service was super nice and accommodating :)

I was there a week ago and completely satisfied. Been there again now. The food was great, no question about it. But unfortunately the service was poor. There were two of us, so we ordered two drinks - only one came. After eating we asked for a box for the remaining pizza - we had to ask 3 times and our empty dishes weren't picked up for ages. It was already later and not so busy anymore... We sat on dry land for ages and at some point ordered two more lattes and two desserts. Only one latte came... Ordered the second one, no sign of dessert... That came when we had finished the coffee. However, again only one dessert and not two. Since we didn't want to wait any longer, we shared one dessert. Too bad it didn't go well... As I said, the food was great, the fact that you can share the pizza and have each side topped differently is great!

The food is good as always. Price and performance match. The service is nice, but sometimes takes a little longer when it's busy. The location is very central, which is why the parking situation is not optimal.

Been there twice, waited once for over an hour (!) for our food, after repeated requests. The second time there were two of us and my girlfriend's food came 20 minutes after mine, so I was already finished. In a good restaurant you should be able to eat at the same time, if I had waited that long it would have been completely cold. Neighboring tables got their dishes before the drinks, how can that be? People who ordered a long time after us received the same pizza before us, something was not quite right in terms of planning. The taste was actually quite good, but unfortunately the service was a total disappointment. You should also expect more in terms of price. Really nice atmosphere inside, so-so outside. In some places it smells like a trash can because it's right next to it. Won't be coming back.

The food was very good. I ordered a pizza and the truth is that it was delicious. The problem was that the pizza was huge and fell off the plate, but the dough was thin. What I liked least was that there was no pizza on the terrace. no light and although it seems romantic you can't even see what you eat.

First of all we had to wait an eternity for the food, the kitchen was visibly overwhelmed with the number of orders and then we lay flat for 2 days with food poisoning from the Gorgonzola pasta. I'm actually used to something different from L'Osteria and will definitely not go to this branch again.

Very nice place. Friendly and helpful staff. Giant pizzas... I'd say an X2! Good price

Very good food, great service :) gladly again!

We wanted to have a nice evening at L'Osteria. It started with an hour waiting time to take the order! Drinks came wrong. After an even longer time, our cold pizza arrived with an unwanted spiciness. We were ignored for the rest of the evening until we complained. Another waiter was able to accommodate us minimally with a free dessert of our choice. All in all, no money in the world and no longer worth a visit.

really good food at great prices and great atmosphere🤗

Very nice staff and fresh food. Was finished very quickly.

Super super delicious!! And very nice staff!

Food great, service great, ambience great, all in all highly recommended PS.price performance top👍👍👍

The food is excellent, the pizzas are huge and delicious. We were in the garden, which could be rated as average. Unfortunately, the service is very poor, maybe if we left without paying, they wouldn't even notice.

We sat outside very nicely. Great ambience! The food was very tasty.

It was a very nice stay, with delicious food. It's very nice to sit outside.

Tastiest pizza in a long time - crispy, salty and toppings made from fresh ingredients - simply amazing

Very good food, but we waited a long time for drinks and food.

Restaurant review: Unfortunately, our visit to your restaurant was anything but satisfactory. Although the pizza was acceptable, the pasta left a lot to be desired. It was completely unseasoned and tasteless. When we asked for salt, pepper and parmesan, the waiter reacted extremely unfriendly. He wordlessly handed us salt and pepper and completely ignored the request for parmesan. Another big problem was outdoor lighting. We sat under the umbrellas in the dark and could barely see what was on our plates. In addition, it was extremely difficult to reach the service. We had to stand up each time to get attention as the waiter apparently couldn't see us under the dark umbrellas. Overall, the service was very unfriendly and ignorant, the food was bland and the outside area was poorly lit. Unfortunately we cannot recommend this restaurant.

Depending on which waiter you get, you can eat in 30 minutes or spend a while waiting for the food. The blonde waitress with a long ponytail is very unfriendly. Not recommended, the only good thing is the pizza.

The employees are very nice, there is a lot to choose from and the atmosphere is super pleasant!

Very nice atmosphere and very nice staff! Happy again🥰 highly recommended!

Everything is okay, as you would expect from L’Osteria. Unfortunately, the pasta portions are too small, hence the downgrade

In the heat, I left after waiting 30 minutes for a condition. Luckily you can quickly get something to drink next door.

Super nice waiter...always made us laugh. Delicious food

Delicious food, great waiter. I can only recommend.

A nice restaurant, pizza and pasta taste good!

We were very satisfied. Friendly staff, food was very tasty and came quickly, nice atmosphere.

Very tasty food and friendly staff. We were very satisfied

L'Osteria offers a pleasant outdoor atmosphere that is perfect for warm summer days. The ambience is charming and cozy, with lovingly designed tables. The menu impresses with a wide selection of authentic Italian dishes, from crispy pizzas to fresh pasta specialties. The service is friendly and attentive, which makes the stay particularly pleasant. Overall, L'Osteria is a recommended choice for anyone who wants to enjoy good food in a relaxed, inviting outdoor area.

A wonderful, atmospheric place with delicious pizza and beer.

I have only positive impressions from this establishment. First of all I want to mention the excellent food. The assortment of pizza also pleasantly surprised me with its diversity, and I especially want to mention the Capricciosa pizza The service staff deserves special mention. The waiters were polite, attentive and responsive. The atmosphere in the restaurant also contributes to a pleasant pastime. The interior is cozy and stylish, and the atmosphere is conducive to relaxing and enjoying food. Overall, I can confidently recommend the L’Osteria restaurant to all lovers of quality pizza and excellent service. I will definitely come here again!

We had to wait 1.5 hours before we could enjoy our pizza. This alone took 35 minutes of waiting until the waiter came to the table. There wasn't much going on inside or on the terrace, which is why we couldn't accept the long wait at all. Something urgently needs to be done about the service here otherwise the guests will starve. The terrace is nice and invites you to linger, which is good while you're waiting. Pizza and price were okay, just like L’osteria. If you're not too hungry and have plenty of time, you'll get your money's worth here.

Horrible service. Some of the employers are just always in bad mood, and not good with clients.

Rude waiters were rude. Even though the hall wasn't crowded with orders, we waited 45 minutes for pizza and 1 hour for pasta is ridiculous. Why did the waiters say that if you don't like something you can leave? don't recommend in general. I ask the administration to take care of this.

I reserved a table for my birthday and found it pretty bland. We waited 40 minutes for drinks and 1.5 hours for food, while others who came after us had their food first. Unfortunately, some of the orders were incorrect and had to be exchanged. The oil dispenser was leaking. The pizza was carelessly folded and “stuffed” into a box to take away. It's a shame, I imagined more for a birthday reservation.

Unfortunately there is not enough staff, we waited 35 minutes for our drink and when we asked, the waitress said that the pizza would take an hour because there was a lot going on at the moment. There was no one in the restaurant, only half of the outside area. We skipped eating.

My first visit to L'Osteria Baden-Baden, shortly after it reopened, was a disappointment but I thought maybe the staff still needed to get used to it. Unfortunately, things weren't any better on my second visit a while later. The waiter is - excuse my choice of words - really incompetent. There wasn't much going on on both days and it still took a long time for our drinks to arrive. He is also inattentive and does not clear empty dishes. On the first visit I had a pizza. This was so large that it hung over all sides of the plate. How are you supposed to cut that? The taste is average at best, the base is more reminiscent of tarte flambée. On my second visit I had bruscetta, which I had to return because the tomatoes on it were already "on top". One wonders how this can happen. Finally, bruscetta is a common appetizer that is certainly ordered several times a day. The pasta with spinach afterwards was okay, but I don't have to go to the restaurant for that. The espresso we ordered was only brought after we asked again. When collecting the money, the waiter doesn't forget to point out the tip, which you can give extra despite paying by card. This restaurant is no longer an alternative for me. If you want to enjoy good Italian food, go two doors down to Mamma Lina. We will do this again in the future.

Great place, beautiful designed, comfy chairs, well executed menu, great modern Italian background music. So what is wrong? Well for starters we ordered a side salad, be mushy, lumpy with too much dressing. We ordered two vegetarian spaghetti dishes one with an home made tomato sauce and the other all'olio style. Dishes arrived, both bland in taste, except lot's of cherry tomatoes and a little tomato paste sauce whereas the other dish with too much of garlic. A pity.

Nice place and space for outside to eat in peace

It was very tasty and everything happened quickly. The service was very nice.

Noodle portion looked a bit small. But it was very tasty.

Everything top! Costi is the best waiter!!👍🏻👍🏻

Everything was great, I would recommend!

I celebrated my birthday there and regretted it, I had to put the tables together outside on the terrace myself and a young man who works there sat quietly next to him with his cell phone. After the meal we were simply ignored, the dishes from the starter and main course were not cleaned up (despite instructions from us) until we left, even though everyone ran back into the building empty-handed.

Nice staff and very good food. I can highly recommend pizza and spaghetti carbonara!

Everything was great, thank you very much

Very nice staff and the food tastes delicious. Highly recommended

Super tasty, great ambience, great staff and at such a price in Baden-Baden

The two of us were there last Saturday evening before our visit to the Festspielhaus. Our order was taken relatively quickly, but after that we hardly saw the waiters again in the evening. Our drinks didn't come until after the starter, which was a bit annoying at over 30 degrees, but the starter itself was even worse. The Caesar salad consisted of iceberg lettuce, dressing and a few parmesan shavings. No trace of romaine lettuce or the croutons listed on the menu. It was hard to complain because it took almost an hour for an employee to come by to clear the plates. In retrospect, it was the right decision to eat the entire disappointing starter anyway, as it took another hour for the main course to arrive. Due to time pressure, we paid the entire bill before the main course, despite previously planning 2.5 hours for the restaurant visit. The main course finally came just before we had to leave. The taste of the noodles was okay, but I found the portions to be very small. Overall, both the kitchen and the understaffed service team were completely overwhelmed. It was full, but there were still tables available. I can't understand why the restaurant provides so many seats when the kitchen can't handle it all anyway. The location right next to the festival hall leads me to believe that the situation on Saturday was not an isolated incident. If so many guests come to visit with time pressure, a restaurant should at least point out when ordering that there can be long waiting times for pasta dishes. With that in mind, we would probably have ordered pizza sooner.

We were there at lunchtime. The service was very friendly, the food was delicious and there was a cozy atmosphere.

Nice restaurant right next to the festival hall. Delicious food and friendly service

Very nice and cozy restaurant. Pizza was great, gladly again.

Everything was super delicious!! Definitely try it!!😆🫶🏼💞

Nice service, relaxed atmosphere, we would love to come back

We had to wait over an hour before we got our starter, and then our bruschetta was also inedible. First, it came out of the oven, and then it was completely softened. This is not how you make bruschetta! We then had to wait another almost 45 minutes for our pizza. Here too, dough was way too thin, everything fell apart. We didn't really have any service. Food and drinks were brought and nothing more. Asked if everything was okay or anything else never happened. We would have understood that everything would take time if there had been a lot going on, but with four people behind the counter and nothing happening, with a manageable number of guests there is really no excuse. We're not coming anymore

Great service, very nice waiter

Incredibly disgraceful treatment. Ordered by phone today. We were told by a really nice employee that we could pick up the food in 20 minutes. When we got to 30! Minutes later it wasn't even prepared! The employees were visibly uncomfortable, but the chef, in the truest sense of the word, didn't give a damn! Apart from the fact that he just continued to work leisurely and ignored all requests from his colleagues to please not keep me waiting any longer, he was just cursing and extremely unfriendly. If I was given a look at all, it was simply derogatory. After he said he was making a relaxed phone call in a full shop where I wasn't the only one waiting for the food, his colleagues had to start preparing our pizzas. He then carried on carelessly, put it in the oven and forgot some of the toppings. Given the situation, you have to understand that I was sitting on a bar stool directly in front of him and not only understood every word but was also able to clearly witness his lack of interest in preparing this meal from half a meter away! I have rarely seen a person express their displeasure so openly to a paying customer. Meanwhile we waited (me in the store, my husband in the car) instead of 20 minutes, now 45 minutes! Since this was unpleasant for the remaining colleagues, they kept asking the chef to check on the pizza. The chef didn't like this because, in his opinion, they couldn't be taken out of the oven so quickly. To signal that he was right, he demonstratively pulled it out of the oven, folded the still soft pizza onto the board with his arms waving and sent it straight into the trash can!! Not only was our food, which was announced for 20 minutes, only prepared after 40 minutes, but now it was simply thrown away in front of my eyes! Horrified, I announced that our order had been taken and left the store indignantly. The other employees coughed up an embarrassed “sorry” after me, but that was it. Apart from the fact that we had no food after an hour of waiting, I have rarely felt so humiliated. It was noticeable that the other employees were uncomfortable, but in the end the unfriendly chef in the world was still allowed to do as he pleased. Bad experience that we will pass on. The fact that we were here for the last time is certainly self-explanatory at this point.

Abroad you never have high expectations of pizza but after a few days our children wanted a bit of Italy on their plate. What can I say, large pizzas, well seasoned and well cooked. Nothing to envy of many pizzas found in Italy. Advised. A pleasant and reasonably priced surprise.

So I have to say we are super disappointed and I have never experienced anything like that. As soon as we arrived we were left standing in the hallway unnoticed. When a waitress spoke to us at some point, we told her that we had reserved a table. She told us that there was an event and everything was full. By the way, we were also at this event (2 hours of travel) and that was also the reason why we had reserved. I even confirmed the reservation the evening before. Yes, it was full, but she'll go take a look and then come to us. We then found a table for two in the last back corner. But that was it. Nobody came to us, the waitress saw us very well but she didn't care at all... Glasses were loudly thrown into a kind of trash can by a male colleague, which always made you feel frightened. There was neither a smile nor a smile a request... we were completely ignored. At some point I stood up so that people would notice us, but even that was in vain. The waitress retied her hair in the kitchen, looked at me briefly and then went back to the front of the others. Whenever she came back from serving people there would be an eye roll or a mouth that would drop to the floor. After a few minutes my mother asked a woman in the kitchen whether we would be served. She pointed to the service staff and said sorry... a lovely woman who can't do anything for her colleagues. We then walked out again... The service is the worst I have ever experienced. Very rude...

Very tasty pizza and nice atmosphere

Service was very poor, we were waiting about 10 min to get sited, and had to look for staff members, because nobody cared about us. Same for ordering food, we had to be looking for staff , our food and drinks never arrived and watched how locals were attended very nicely and getting their food and drinks right away even though they arrived and ordered after us. HORRIBLE SERVICE, WOULDN’T RECOMEND.

The employees were really mean and wouldn’t take our order while they took the orders from all the tables around us, I think their service was racist! We shouldn’t support restaurants like this. They never brought our food and we were there for an hour.

Not recommended if you want to go to the festival hall afterwards. The staff seemed completely overwhelmed and after two hours of waiting we couldn't even be assured whether the food was actually being prepared... Unfortunately the food was lukewarm.

We had reserved a table for this evening. When we arrived our table wasn't free. So we had to wait. When we got a table, like many others, we weren't served. The food is waiting to be served at the counter. The staff is completely overwhelmed. This is certainly due to the low number of operations. After more than 20 minutes we got up and left without saying a word. At this point we haven't even ordered the drinks yet. That was the first and definitely last visit to this restaurant.

... despite a reservation, we received our drinks after an hour. After 2 hours the (lukewarm) food was brought. This is not what a relaxed visit to the Festival Hall looks like, we worked up a sweat. Very annoying!

The food is great, you can't say anything about it. We had to wait almost as long for the drinks as for the food, even though there wasn't much going on. The side salad only came when we asked for it when we had almost finished eating. If you don't know that an Ipanema contains ginger ale, it's difficult to taste it. My sister's Aperol was clearly too thin and my father's Weizen was only filled to two fingers below the calibration mark... The espresso cup felt like it wasn't in the dishwasher. The staff could have been a little more attentive, but I can forgive that due to the sudden downpour. I have another tip: If you go out to eat with 4 people, not everyone is allowed to order pizza, otherwise there won't be enough space!!!

Unrelaxed service and oily pizza at L'Osteria in Baden-Baden. Lunch not possible due to broken cash register.

Disastrous service or none at all. 0 stars and never again.

The food is good. Usually busy, long waiting times. Lots of background noise.