L'Osteria in Ulm

The food was delicious, but the staff were unfriendly.

Huge and delicious pizzas, great seating on the square

Food was great Service was an absolute disaster, we waited 20 minutes for someone to come to take an order. After another 25 minutes, 2 pizzas arrived...in the end we wanted to pay, our neighboring table had already been waiting for service for 20 minutes. Another waitress came and I wanted to pay, which unfortunately wasn't possible at first because everything has to be handled by one waitress... after a short discussion it was still possible. We were there for a total of 1 hour and 20 minutes and another neighboring table was not cleaned or prepared during this time, although in the meantime a mother and her child were also waiting there in vain for service. The food was great but the rest ruled out another visit.

It's a real shame - great location - this was the second time we've been here - service really leaves a lot to be desired! Totally disorganized, ordered drinks twice today - waiting time 30 minutes each time!!! Then the awesome drink is out - no alternative etc. offered.

It was the best shrimp pizza I've ever eaten. Gamberetti (Pizza Bianca).

Very tasty food and friendly service! I can really recommend it

I've been there many times and have never been disappointed.

Unfortunately we were disappointed. My pizza was cold and when I pointed it out they just said "that's weird". No apology or offer to change that. I said I'd eat them anyway. My son didn't get his own plate, but he did get cutlery, some of which we adults were missing. The vegan cheese and the cherry drink were out. The chair I was sitting on was so wobbly that I decided to replace it. Towels in the toilet were missing. I understand that the staff was busy, but they seemed unfriendly and unhelpful. My son's drink didn't come until much later when he asked. It's a shame, the pizza itself was good in terms of taste, but there were a lot of other things added to it.

Pizza was very good, but we had to wait over an hour and therefore had to take the pizza to eat outside the restaurant due to scheduling reasons. For me the sound limit is 30 minutes waiting time, but not 68 minutes.

Awesome waiter, Bro wanted to teach us how to pronounce the menu correctly in Italian... thanks for free drinks

The waiter lets you sit for 30 minutes without taking an order but calls several times that he'll be there soon. Then he prefers to clear tables in the restaurant in peace of mind You can't treat guests like that. Other staff say it's on break, but they collect money at the next table. There were hardly any guests on site during our visit.

Very tasty Italian cuisine, pizza is mega big with a delicious thin base. However, reserves in the evenings are mandatory. Parking is not possible directly on site, but use the large underground car park

Classic L'Osteria branch. Food great, drinks too. The pizza is huge and very tasty. The staff is friendly and helpful, but unfortunately not very attentive, even though there was little going on in the store. The resulting longer waiting time for the order to be taken and the resulting greatly delayed food and drink was annoying. Nevertheless we will come back 😀

I now know L'Osteria in Heidelberg, Augsburg, Mannheim, and Ulm. I like the chain because the food is always equally good. However, the service in Ulm is unacceptable. I had almost finished my spaghetti when my son's pizza arrived. The noise level in the restaurant was simply too loud. So: Augsburg, Mannheim, Heidelberg... I'd gladly go back. Ulm... I'll find another pizzeria here.

Solíamos ser clientes en los últimos 4 años. La pizza que comimos la última vez estaba hecha con queso barato y salsa de tomate, demasiado cocida y la masa no tenía sabor. Está claro que se trataba de una combinación de ingredientes pobres y falta de competencia en la preparación de las pizzas. La puerta permaneció abierta toda la noche y otros huéspedes se quejaron de la temperatura fría dentro del restaurante. La música era tan alta que era realmente difícil tener una conversación en una mesa de 4 personas. Solía ser un lugar decente, pero ya no es así. No aconsejamos ir allí.

A completely successful visit! The food was very tasty, the portions were generous and the quality was convincing. The excellent service was particularly positive - the entire team was extremely friendly and accommodating. The reservation went smoothly and we received a warm welcome straight away. The ambience is inviting and cozy, perfect for a relaxing evening. In addition, everything, including the toilets, was very clean. We'll definitely be back!

Highly recommended. Maria and Ivan are great hosts

The team and especially Maria in service were very accommodating. The service and food were perfect.

Very good food, great pizza. Maria & Ivan deserve special mention. Great service!

Perfect evening in Ulm, the team around Maria and Ivan took excellent care of our group.

Great pizza Great service Great evening. :)

Many thanks to Maria, she was a really nice server. The pizzas are always huge, so bring more people, otherwise you won't be able to finish them.

The L’Osteria in Ulm impresses with huge, delicious pizzas and friendly, attentive service. The staff ensures a welcoming atmosphere in which you feel completely comfortable. A visit is worth it!

The taste was delicious as always, but everything in the restaurant was very chaotic, for example you had to... First you look for iced tea in the warehouse and first the pizza was brought and then you were given the placemats that are characteristic of l'osteria. The fresh mint tea contains very little mint, but the price is quite high.

It was very tasty there but a bit noisy. The pizza and drinks were very tasty.

I just have to say: our waiter is absolutely amazing! So hard working, always in a good mood and just a machine. He was super attentive the whole time, always running and really sweetened our evening with his funny manner. In general the team was very accommodating and friendly. Of course the pizza was good too – and so huge. All in all - an experience not to be missed!

Price/performance doesn't quite fit

Super nice staff, great service and ambience. The food was plentiful and tasty.

Sehr freundliche und flinke Bedienung. Das Essen war gut und der sehr gute Espresso hat das schön angerichtete Essen toll abgerundet.

There were four of us and I ordered a pizza prschutto, but the menu says nothing that the pizza has onions on it. Am I allergic to onions and I told the waitress that I couldn't eat the pizza because it had onions on it. The young woman took it with her and then someone, I don't know if he was a boss, came to me. Nasty and unfriendly asked me what was the problem? Then I explained to him again. Pizza is okay but not recommended at all.

Great pizza, friendly service. We'll be back.

I made a reservation a week earlier and wrote when making the reservation that I would like to reserve a seat at the window. When we arrived there was almost no table available so we had to sit somewhere else. The food was no longer hot but lukewarm to cold and the pizza was burnt We had to wait a very long time until we were served, even though they said my colleague was coming, then they said my colleague was coming. In the end, we still had to wait. Other clients were served earlier even though they came later. I wouldn't recommend. In addition, a dog next door was very unhygienic.

Delicious pizza and very friendly service!

Disappointing service despite friendly service We were in the outdoor area of ​​L’Osteria in Ulm on Saturday afternoon when the sun was shining. First of all, praise: The waitress who took our order was friendly and got to us quite quickly despite the large number of guests. Since we come regularly, we already knew what we wanted to drink and eat and placed our order straight away. After about 20 minutes the pizzas arrived - but without a prepared table. Neither cutlery nor the typical paper mat were available. I particularly attach great importance to the surface so that the food does not touch the table directly. We had to wait for the cutlery as it apparently still needed to be prepared. The drinks were still missing at this point. When I asked, we were assured that they would look into it - but it took another 10 minutes until the drinks finally arrived - we were almost finished with the pizzas. These delays have clouded what was actually a positive impression. We didn't feel like staying after that and went somewhere else for a drink. I'm not used to that from L'Osteria. Previously the service had always been well organized, but this time everything seemed chaotic. The organization should definitely be worked on here - it's a shame about what would otherwise be a lovely experience.

The place doesn't respect people, the worst service, not recommended!

Went to losteria with a friend in Ulm today and the service was great and everyone was always friendly. We also didn't have to wait long for our pizza and it was really tasty and the base of the pizzas isn't that thick either. LG Dalina and Sophie

Top-notch service, location, and food! Highly recommended in Ulm. Toni is the best!

Everything was great - thanks Toni for the great service!

Pizza and service were outstanding Toni served us great. Happy to come back!!

Pizza and service from Toni were super delicious! It also went very quickly.

Friendly service, delicious food. A special request was also accommodated. Thank you!

Very delicious food, I highly recommend the pizza tonno. Toni was a very nice waiter and fulfilled all our wishes.

Pizza is fine, customer service is absolutely horrible. The waitress told us that she would start to get rude with us because we asked if we could put the tables together. One of us was also served 30 minutes later than the others. When we went inside to complain, one of the cooks laughed at us. This type of disrespect is unbelievable and shouldn't be allowed anywhere in the world.

One of the pizza we ordered came 50 minutes late and then when we went to tell them they laughed at our face

Food and pizzas are always very tasty, service is also good. However, the volume is always quite high, which means you automatically have to talk louder.

We were welcomed and served in a very friendly and cheerful manner! The pizza and pasta were great as always! And even the wrong drink was exchanged without any problems and the misunderstanding was resolved! All in all a success, thank you very much🙃

We picked up food yesterday and probably won't do it again in the future. All 4 main courses were prepared incorrectly. The rocket that was ordered with the pizza (at a hefty surcharge) was forgotten - this was corrected upon request. Both pasta dishes were made with the wrong pasta, but the biggest - sorry - “cheesy” was the salad. We ordered a salad with goat cheese, beetroot, walnuts and apple and for the hefty €14.50 we got a salad with three slices of goat cheese and very few apple wedges. No beetroot, no walnuts, I can't say whether there was honey in it. So green salad with 3 slices of goat cheese for €14.50… seriously??? Unfortunately, this shows that the work was done quickly and quickly to maximize profits and no attention was paid to care or quality for the customer. Normally I mainly bother to write good reviews, but after we were very annoyed about it yesterday, I have to report this back and hope that people will take note of it and pay more attention to ensuring that at least other customers are satisfied in the future.

Pizza is very tasty, doesn't fit on the plate. I'd love to come back.

I have never experienced such poor service in my life. But the pizza was very tasty

Sunday 09.03.25 Waiting time catastrophe After more than an hour, a hard, cold, burnt pizza arrived. It was not possible for me to complain because the service was completely overwhelmed. Thanks to the kitchen. Our next table left after 90 minutes without having eaten at all. After talking to the very unfriendly chef who told me the pizza was on the house, I finally had to pay for it because I ate more than half of it. When should I have complained? If there is no staff anyway. And I I had to go to the kitchen myself. I also got hungry at some point. In the end I paid 16.90 for this pizza when I had only eaten half of it. There wasn't even an espresso on the house. I don't want to report on the hygienic situation in the kitchen. Unfortunately, after 14 years, the last visit to the Losteria in Ulm.

Service is a complete disaster. There were 5 of us there. The first person had to eat his pasta alone, then the three of us had the pizza when the first one was finished and then when we were finished with the pizzas the food came from the fifth person. Service for drinks was almost worse. All the people around us complained several times. Other Italians sometimes give you a Ramazotti as an apology or a round of drinks on the house as a gesture of goodwill or compensation, but none here. Sorry, it's Saturday and so it's hard to believe it's going to be busy. It won't be the first Saturday the store is open and if there are a lot of reservations you know it's going to be full. So all in all really bad.

You just feel ripped off here. If you wait 1 hour and 15 minutes for food with children and mention it several times and still nothing comes. So you'd better go to another store to eat

Unfortunately, pizza wasn't hot, but rather cold. That's happened several times now. We said that, but unfortunately all we got was a sorry pizza instead of a fresh, hot pizza.

If you want good food then go to L'Osteria. Tasty, healthy, friendly (especially the young waiter Emir who served us). All in one will keep coming back.

If you want good Italian food, you're definitely in good hands there. But it's a little too loud for a first date.

Very tasty food, very nice staff, recommended

The food came very quickly, tasted great and the atmosphere was okay

Good food, the only problem i had both times i visited this place was that it took a long time for them to come and give me the bill.

Pure catastrophe - the service... I don't even know what to say about it. After several requests that we would like to pay, we were treated in such a disappointing manner with the threat that if we got up we would be reported. So I have to ask myself whether everything is still normal. Incredible. The pizza was very tasty and the drinks were good too. The fact that the service was like that is incredibly shocking

Located in a beautiful location and with a nice ambience, the food tasted even better.

The staff/service is very friendly. The food also arrived very quickly and, above all, at the same time (for nine people). Everything was perfect and we had a great time.

I ordered TORTELLONI PROSCIUTTO E PANNA. I was really looking forward to it because the last time I ate it was a long time ago at my favorite Italian restaurant when I was a student. I got hard green tortellini with a firm filling (a pack from Aldi tastes exactly the same). The ham and cream sauce tasted exactly the same: ham in the pan, cream on top and whipped over the tortellini. No spices, no cooking, no taste. And the food was cold too. I can do this better at home with tortellini from Rana. It's outrageous what price is charged for it. Never again.

We had a very cozy evening at L'Osteria! The drinks were right there. The pizza also arrived quickly and was very tasty! Lots of toppings and crispy edges 😋 It's oversized and we ate it for two, which you can have two toppings and so everyone still eats their own pizza ☺️ big thanks to the nice waiter Toni, who served us very attentively and courteously. Gladly again :) the pasta at the next tables also looked very tasty.

We ate the arugula pizza with the avocado salad and it was delicious. The service was perfect, Sebastian in particular made our day with his warm and generous service. Thank you for the lovely afternoon!!!

A culinary orgasm in dough form! As soon as you enter L’Osteria you can feel the charged tension in the air. The scent of freshly baked pizza dough and melted cheese caresses the senses like a tender caress. Every bite is an explosion of pleasure - crispy base, steaming hot tomato sauce, the mozzarella stretches in sinfully long threads. We gave ourselves over to this uninhibited pleasure experience, devoured the steaming, lavishly topped delicacies with greedy gazes and let ourselves fall deeper into the realm of taste ecstasy with each portion. The size of the pizzas? Gigantic. Almost indecent. But that's exactly what makes it so appealing: you want more, more and more, until you sink into your chair completely satisfied, full and happy. The ambience? A feast for all senses. The quiet clinking of glasses, the sensual murmurs of the other guests – everything merges into an atmosphere in which you can let yourself go. A place where every bite is like a passionate embrace. L’Osteria, you sinful temple of pleasure – we’ll be back. And we will enjoy every single second again.

Food, service and ambience – everything is perfect here! The pizza is huge, super crispy and tastes great. The pasta dishes are also to die for. Clear recommendation for everyone who loves Italian cuisine!

Great atmosphere and service! Big pizza!

Great restaurant and delicious food

extremely nice service Great afternoon after the exams only recommended

Sebastian to the 1st most likeable employee. His friendliness and professionalism make Losteria a very good restaurant. The atmosphere in the restaurant is very warm, the food is excellent. Thank you Sebastian for the great enrichment. We always enjoy coming here

Sebastian on the 1, Best man of the Browskis

Sebastian on the 1! From the broskis😉

Pizza was super tasty. And Sebastian was a very nice waitress. Thank you very much:)

We were served nicely by Sebastian and the pizza was super tasty and arrived quickly. It is beautiful in the Judenhof in summer and winter.

The food is always great and the restaurant is super cozy, although our waiter was a bit unfriendly… The staff on the whole seem very nice and familiar. :)

The food is super delicious! The staff is friendly and the restaurant is very cozy. I can only recommend the restaurant to you!

Great food and friendly service

Mega delicious pizzas. We were there on business. A bit chaotic but with Neapolitan charm. They are also fully booked during the week, which is surprising with such delicious pizzas.

There were three of us here and we ate pizza. The pizzas we ordered were delivered quickly and were very tasty. We were very satisfied with the service. We would be happy to come here again.

Went here on a recommendation. Despite the hectic pace, the reception was extremely friendly. The salad and the salad with beef were really great. Pizzas, ok, a little above average. What I personally didn't like, but where I don't deduct a star, is that the young waiter walks through the restaurant with his wallet with a "FCK-AFD" sticker on it. When we asked him about it...no comment. This is the first time I've seen anything like this since I've been going out to eat (over 40 years now). If the boss tolerates that, his business. We can also leave our money in other places. Politics no matter who or what doesn't belong in a bar, then they should make it known in a demo, that's my opinion.

Went there for lunch today with 14 people. Super fast, super tasty and thank you Basti for the great service! Absolute recommendation!

Super delicious food, huge portions and a super nice team! Above all, our service was very courteous and charming. The food arrived within a few minutes and the portion was huge. Best price-performance in Ulm. We'll be back!

Super delicious food! Nice and courteous staff! Now my favorite restaurant in Ulm!

Just not my thing. Perfect for lunch, but for a nice dinner there is e.g. B. better alternatives.

Great ambience, great food and very friendly service - we would love to come back.

Great service, great restaurant, delicious food

We had a very good Sunday with you, thank you very much and keep it up.🌹👍🌹👍

Fast service, nice young waiter Food as always very tasty Always happy again :)

It tasted great with you. Great service and a very cozy atmosphere. Always happy.

There are a lot of people and the tables are too close. You have to shout over each other. Very noisy. Not suitable for a cozy meeting or a romantic dinner. People sit next to you on your things, because there is not even somewhere to hang them. Leaving the table is also difficult, the neighboring table is in the way.

Tasty as always and great young waiter and waitress

Great load, I'll be happy to come back!!!

Great location and very tasty food. I like coming here.

Very tasty food and short waiting times, very nice and motivated waiter

You can't go wrong with L'Osteria, service Ambiance Eat Drinks Price-performance Everything is great

Super tasty and great service, always happy!

Mega delicious food, great service, we'll always come back :)

Great food, pleasant atmosphere and top service, had a lovely evening, thank you Mr Bujar!

The food was delicious, everything is clean and the waiter is very nice.

Delicious selection of pasta. Nice staff and fast service