Lemongrass in Aachen

Order never delivered. Unfortunately, I had a very bad experience with Lemongrass. I ordered on a Sunday at 6:00 PM for 7:00 PM (suggested time). The store is 400 meters away. I called at 7:15 PM and politely inquired -> "The order is on its way." I called again at 8:00 PM and politely inquired -> "The drivers are currently very busy, there's nothing we can do. Call again in 20 minutes when the food isn't there." After further unsuccessful attempts to contact them, I gave up. The food never arrived. If they are at capacity on Sundays, please stop accepting orders.

This isn't my first time here - and once again the food was great and the staff super friendly!

A lovely little restaurant with delicious sushi and many other Asian dishes. The service is also above average!

Food is super delicious but delivery times are always quite long.

Delicious food, very entertaining service and the best homemade drinks ever.

Such a cheek, first they completely forgot a meal and I have been waiting for over 20 minutes for them to deliver it to me, nothing, I can't recommend the store, very bad

Super delicious food, with plenty of options for vegetarians and vegans. The staff are also very friendly and competent. Highly recommended :)

The food was incredibly delicious. The service was also incredibly friendly and welcoming. I highly recommend it. The selection is also amazing. Even for people who don't eat sushi, there's a huge selection. I highly recommend it 😁

Top back then, flop now. (I assume the owners have changed.)

I won't be eating here again. First, the customer who arrived 40 minutes after us gets our order. Then we're told that our food will be made quickly. After 30 minutes, the other customer gets their 'real' food. Such a disgrace, honestly. We waited over an hour for the food, and then the other customer gets both our order and theirs. Very slow and unfocused staff. Never seen such disastrous service.

We ordered, and the sushi and spring rolls were very good. The portions were a good size, and there was plenty of wasabi and ginger. The fried tofu was a bit bland. Nevertheless, we were very satisfied!

In between everything wasn't so good, but today I was there again and everything was very delicious and the staff was very nice 👍

My favorite sushi has always been here. I now order sushi from somewhere else. Unfortunately, the quality has deteriorated somewhat. The sushi isn't as good anymore, and it's rolled tightly, so it always falls apart when you eat it with chopsticks. Apparently, the sushi-making staff are new and just haven't quite got the hang of it yet. All the other dishes are still delicious and good.

It was okay, not really recommended locally, but the food itself was tasty, only the vegetables were too soaked in the sweet sauce.

The service in this "restaurant" is wonderful, the food is a solid 10/10, and the lunch specials are also wonderful. It's easy to have a great conversation with the chef.

I have a question does your sushi contain any type of alcohol? Is it halal?

After a long time I had some really good sushi. This is my first time tasting sushi at Aachen and it didn’t disappoint at all. The service was fantastic and the staff was amazing. The sushi was great, and I could say that the whole day. Highly recommended and would love to come back and try more sushi from this place.

The best sushi and very nice staff

The food was excellent as always, but the wait that day was extreme. Just the time it took to take our order. And not all the tables were occupied. As is common in restaurants, prices have risen considerably here as well. A cheap box of pasta to go is probably out of the question. What a shame.

Everything was to our satisfaction.

I was there yesterday and was so disappointed. Booked a table for 5 people. We were crammed together at a table right by the entrance. The table was sticky and wobbly. We ordered food and drinks. The beer (bottle) had to be ordered a second time because it was forgotten. Unordered food was served twice. The place was completely overcrowded and incredibly loud. The rest of the food was a 6 out of 10. The service was poor, some of the dishes were chipped. And then we only paid for it with cash. We won't be returning. Sorry!

Super delicious, great service. Always happy to go back. The best sushi in Aachen. The baked rolls are especially recommended.

Fresh, delicious, and made with love! I got a falafel bowl to go from Lemongrass Aachen. It was super delicious, fresh, and perfectly seasoned! The whole concept is great. Even though I ordered takeout this time, the restaurant itself is very inviting, modern, clean, and has a friendly atmosphere. The staff is warm and helpful. You can tell they value quality and sustainability. Highly recommended. I'll definitely be back!

+ Very friendly staff + Dark ambiance + Large menu + Delicious, fresh, well-filled bowls + Delicious baked sushi + Reasonable prices + Clean restroom - The fried noodles for the main course looked like takeout noodles that would have been half the price (with few ingredients and a bland taste)

super friendly and super tasty!

We had a lovely time at Lemongrass Aachen. We were helped quickly and friendly. Even though a big group was also in, we still got served really quickly and even my awkward unclear question about a specific sushi was answered friendly. Would 100% recommend!

We went to Lemongrass again today after a long absence, and they're now offering Japanese chicken karaage and vegetarian yasai croquettes. They were absolutely delicious 😋. You can also now create your own sushi roll with your choice of sauce. I think everything there is generally delicious; I highly recommend it.

Food arrived cold again because the order took almost 2 hours, never again.

Very friendly staff. Really correct when we got fortune cookies when we took the leftovers with us. We'll definitely be back.❤️

Simply a disgrace, I ordered the food to be delivered with extra cocktail sauce, the driver charged €5 but there was no Covtail sauce in it. After I called, I was either offered a credit or delivery would be there within 15 minutes. I called at 9:42 p.m. and at 10:38 p.m. the cocktail sauce was still not there. After calling several times, I was told the driver was on the way. After I called the restaurant again at 10:38 p.m., a cleaner answered and said all the employees were gone. How does it work when the store is open until 11 p.m.? Well, SO I WAS SHIT FOR 5€ neither credit nor the sauce. Never again will you order from a restaurant where you are robbed!!!!

Disappointing. You want Yakitori meat!!! Order skewers... unclearly declared on the menu. Then decided on Yaki Pepper, thinking it was meat with peppers... What was actually delivered was half a pepper in sauce on a skewer. And that for €3.50 This is really an outrage. Is the pepper gold plated? For that I get 3 peppers at Aldi :(

Very small, very cramped and no chance of getting a seat without a reservation. The food is damn good! Delicious

The ambience was very nice and quiet even if the shop is a bit small. Service is good and the food tastes excellent

That was nothing. Ordered by phone on a recommendation on Sunday evening. The order was delivered after 1:45, 30 minutes later than announced. Sashimi was ok but the salmon, including nigiri, had no bite and was tasteless. Judging by the light color, it may have been thawed too quickly. Price performance was not appropriate at €35 per person.

Very nice sushi place. Hadn't been for a while and now twice in a shorter period. Atmosphere is reasonable, it is a bit smaller and there are more tables, so it can be a bit more cramped. Food is tasty and good quality. Service sometimes good sometimes a little slower (due to crowds) Unfortunately, more often than not you can't pay by card! Due to certain "disruptions", about 100 meters away when you stand in front of the business and then cross the street on the right, you can withdraw from the bank. Otherwise satisfied!

I used to always be very satisfied, but unfortunately the prices kept increasing and the quality fluctuates significantly. Depending on which chef is working, the quality is good to pretty bad. and purely by chance the card reader is always defective 🙃

Small restaurant, super nice service and top sushi :)

The food is overpriced and doesn't taste well. Some things like the sweet crispy chili tofu are just hilarious. Just dry rock tofu with some ketchup on top of it. The mango lassi was good tho

We ordered there for our Christmas dinner. Sushi worth €12 was missing from the order. When we called there they couldn't deliver, but we were supposed to receive a voucher for our next order. The next order came and we received a voucher, but only for 10% off the total price. We wouldn't order there again because there just isn't good service. The food itself wasn't the greatest either.

Only praise for this restaurant, delicious cuisine, and truly quality service. The staff present were really very welcoming, we felt almost at home, and took great care of them! The sushi was fabulous, the fish of impeccable quality. Exceptional value for money. We were treated to a little dessert offered by the house before leaving, a real delight too 🥰 A little word in French for us, having heard us talking among ourselves... Good humor and kindness. Fast service, we arrived around 2:30 p.m. and left around 4:00 p.m. Comfortable, cozy and pretty decor. I can only recommend this wonderful restaurant. Magnificent discovery!

Great little restaurant. More than just Shushi... (Chinese and Vietnamese). The telephone for the home delivery and pick-up service rings continuously... and the ringtone is set to '10'. A bit of a shame for the atmosphere. Also quite pricey by Aachen standards, but the food is very good.

We had the best sushi in Aachen there! The sushi was incredibly tasty, with high-quality fish that made every bite perfect. Even the salad was delicious and fresh. Highly recommend this place for an amazing dining experience! hope they keep up this amazing quality so we can come back regularly!

Food top. We had the avocado bowl, it's really filling and a lot for the price. The toilet couldn't be locked, so one star less

Absolutely not recommended ordering through Wolt. The restaurant even seems to prepare the orders on time, but then the delivery person easily takes 2 hours. Today expected arrival between 8:20-8:40 p.m., prepared at 8:30 p.m. and then delivered at 10:20 p.m.!! That simply SHOULD not be the case. The food is actually very tasty, but it also suffers from the delivery times, so that the rice, for example, dries out slightly.

Very good price, sushi is ok, rice is meh

Friendly but not very attentive service. The food was okay, but too expensive. It's very loud and rather uncomfortable there, as it mainly has a snack bar and unfortunately less of a restaurant atmosphere...

I was really looking forward to my order, but was unfortunately disappointed. The delivery time was quoted as 60 minutes, but that ended up being a full 2 ​​hours. This might have been manageable if the food had at least arrived hot - instead it was cold and not very appetizing. To make matters worse, there was no apology or explanation from the restaurant. I'm not sure if I'll order here again. Service and reliability are different.

We reserved a table, then arrived and had to wait another 5 minutes. 5 minutes became 20 minutes. we just left, very poorly organized! Went over to Jakob's snack bar. It's worth it!

Based on the reviews and because it's around the corner from me, I thought I'd give it a try. The drink Mango Lassi was super delicious, but unfortunately I am very disappointed with the food, the starter (No. 5. fried octopus) and the main course (No. 38. the crispy duck) were a bit too crispy for my taste good German, more than over fried, you had to be careful when chewing. Not to mention the cold sauce that could no longer be consumed. Again, I wouldn't visit Lemongrass, the price is also not fair, I paid €27.90 for everything.

Big recommendation for the Mango Lassi

I was looking for a sushi restaurant in Aachen after my favorite restaurant “KanPai” closed. The food in Lemongrass tasted good, the seats were also set up in a “different” way, which I liked. I miss a running sushi in Aachen... I miss KanPai... but of all the sushi restaurants in Aachen I think Lemongrass is the best!

The food that arrived seems to have tasted good, but unfortunately it is apparently not possible for the individual rolls to be packed together and labeled as ordered. Furthermore, 4 search rolls were spontaneously felt during the delivery, both in the scope of delivery and on the invoice, a subsequent delivery was also not possible because no one was in the kitchen anymore (22.30 delivery time, so it was still possible, unpleasant and not the first time that partial deliveries were missing ). Since we ordered from several colleagues on night shift, the 10% discount that was offered as compensation is, to be honest, a bad joke, as a colleague's order was completely forgotten To make matters worse, the sauce that spread independently over everything else in the bag was an additional nuisance. It was also disturbing that fish and chicken-baked rolls were packed together in one container, so people with intolerances should exercise caution. Unfortunately, I can only advise against ordering at this point.

One of the best sushi in Aachen for me! Consistently great quality over many years. We like to order more often for pickup or delivery. The baked rolls are highly recommended.

I got “crunchy vegi 8 pieces” and a mango lassi. For so little sushi and barely edible, it cost so much money, a total of €18 You get a whole bowl for that!

Ordered chicken rolls, only there wasn't even chicken in them but avocado and wasabi were unbelievable, only one star for that

We are slowly becoming very disappointed with Lemongrass regarding the delivery service. If you want to order food to take home, you have to wait more than 2 hours for your food and enjoy it while it is still lukewarm.

Waited over two hours for the food and it arrived cold. I called and was told it was normal to wait so long, and I would never again be rude.

You wait 2 hours for your food even though the app says 53 minutes and when you call you say yes the delivery is out and after 20 minutes of waiting there is still nothing and when you call again you are told that the delivery should be there soon so I will never order from them again Otherwise there were never any problems

Just bad food, sushi not fresh, food fried like a stone and cold, ginger totally perfumed

The sushi there is great and the service is nice, but it takes quite a long time to get your food. The ambience is okay but the toilets are small, old and there isn't even any real light inside. Otherwise everything is correct.

The food was a lot less to my personal taste! The sushi is still delicious, but the hot dishes on offer have decreased in quality. I also ordered a Thai curry with tofu there and there were pieces of chicken in my meal, that's not possible!!! Pickup time was super quick, I can't rate the ambience since we picked it up, but it makes a nice impression!

Really friendly service and incredibly delicious sushi and other dishes. The desserts are also really delicious!

Top! Food tastes fantastic. (only sometimes extremely long waiting times)

The restaurant is well located on the Schanz. Unfortunately there is no outdoor area and no air conditioning, so in warm temperatures these can also be found indoors. The staff is friendly, but a bit slow and not quite as attentive as you would like. The food itself (we had two wok dishes with noodles and rice) was okay. Nothing special in terms of taste, but rather very adapted to the German palate - rather disappointing given the prices - a shame. I can't say anything about the sushi.

the bakerolls are highly recommended. All in all a very solid sushi restaurant.

It's become the biggest rubbish store, despite repeated repetitions, I've been given more and more wrong food. Wrong food, no soy, when I call they say I can't do anything about small things. Service was a lady, completely unfriendly and completely wrong with the order. Quality has deteriorated EXTREMELY. Never again.

I can't say much about the sushi, but the noodle boxes are great. The meat-to-noodle ratio is perfectly balanced. The meat is very clean (fat etc. is cut off neatly) and the noodle boxes are full to the brim.

The delivered food came 2 hours after ordering, which was a bit long. They were nice, apologized for the delay and gave a discount. Unfortunately they also forgot food, but it wasn't accounted for either. The food was delicious, but ice cold, we had to warm it up again.

The food was super tasty, portions were very generous and a lot, and the staff was also very friendly. Always my pleasure

Sorry but this was horrible. Went there and shared a big plate of sushi with a friend. It did not taste fresh, and I ate some of the shredded carrot garnish and discovered that it went bad already (this for not taste like pickled carrots, it was just BAD!!) I had tea, and it was very mediocre ( but it wasn't any worse than any German restaurants serve tea in the baggies), it was not an authentic experience. I don't like the ambience either but that is subjective. Would not recommend, in fact, I warn!

Really good sushi and great skewers, but you should bring your time. It takes a while to prepare, but the taste is totally worth it. Fairly priced too. The store is busy and noisy in the evenings, service can sometimes be a bit curt because a lot of calls regarding orders are being processed.

Since I work in the hospital, I am often forced to order food like my colleagues. And usually that's at Lemongrass🥰🥰🥰

Small and unspectacular in terms of furnishings, but the food impresses with its freshness and taste. The staff is very accommodating and friendly.

We were guests in your restaurant yesterday. Everything was just right. Perfect food, a wonderful ambience and excellent service. Always happy again. 5 stars plus

This restaurant systematically reports bad reviews to Google and has them removed. Strangely enough, almost all of the bad reviews from the last few months have been deleted. You should take a closer look at the positive reviews from the last few months. This means that the rating system is extremely manipulated. To the operators: You can manipulate my objective 1 star rating as often as you like, I will always inform the community about how poor your food is!!! My experiences: Poorly rolled sushi. Dry ginger. Taste below average. So now feel free to report this review again!!!!

Always happy. It tastes very good here and the ambience is right.

Lassen systematisch negative Bewertungen wegen angeblicher "Verleumdung" löschen. Eine persönliche Stellungnahme zur Kritik kann man dagegen nicht erwarten.

Super tasty, inexpensive sushi, will come again if I have the opportunity

We'd love to come back. The food tastes good. Sushi is perfect. Ambience great. And for the service I would like to give more than 5 ⭐️⭐️⭐️⭐️⭐️.

My go to place for sushi in Aachen. Their fried and baked sushi are recommended. Cozy atmosphere. Reasonable prices.

The operators try to systematically manipulate the ratings here. They try to have bad reviews deleted from Google. That doesn't change the poor quality of the food on offer! I noticed poorly rolled sushi, dry ginger and below-average taste when I ordered.

Mega delicious sushi, friendly staff and beautiful location.

Update: 4 years later the review was reported for "defamation". However, no one has ever commented on the matter. Such behavior is just pathetic. If you could give less than 1 star it would be appropriate. Completely uncoordinated in times of Corona. The announced waiting time is exceeded by more than 30 minutes and there are around 15 people standing in front of the shop. Also absolutely no attempt to ensure distance between those waiting. No apology for the waiting time (neither verbally nor in the form of a drink). Card payment is also not possible.

Delicious and rich food. Fresh preparation behind the counter. Fast and friendly staff.

A great place to eat good sushi for years. We were there on a Sunday evening and were completely satisfied. In addition to the delicious sushi, the service was also very, very nice and took the time to give us recommendations and exchange a few nice words. We'd love to come back ☺️

The restaurant files complaints about its 1-star rating on Google, citing “defamation.”

Unfortunately one of the worst sushi restaurants in Aachen and the surrounding area. The salmon is more like mash and not real fish, we were overcharged for a drink that we didn't even have but unfortunately we didn't realize it until too late and the waiting times took a very long time. The prices are not high but the quality of the food is accordingly. The service is friendly and you can find a seat even without a reservation.

We've been coming there for years, super lovely and helpful, relaxed, friendly staff! ♡ They always put in a lot of effort and, even after all the extra requests, are still totally friendly and uncomplicated! When it comes to food: whatever you choose tastes good!

The noodles were burnt. The waitress was cheeky and smelled of cigarettes. It didn't taste good for the overpriced price and wasn't even filling. We had more sauce than pasta. When we pointed this out to her with too much kindness, she laughed. Never again.

Extremely friendly service, the food is prepared very quickly, but is still super tasty.

10 minutes on hold and then they just hang up

Nice place with cool staff. The sushi was tasty and the edamame were very tasty. Unfortunately the card payment didn't work, which was annoying.

Top sushi drove here specially from mg

One of the best restaurants with Thai cuisine

Very tasty sushi, reasonably priced. The space is rather small, so you should definitely reserve in advance. Baked rolls here are a little smaller than usual.

The Lemongrass offers a great atmosphere and the food is delicious! Unfortunately, something vegetarian ordered has often been delivered or served with meat :(

I didn't like sushi for half my life... UNTIL I went to Lemongrass!!! For me there is definitely the best SUSHI here 😁

Stayed there with 5 people. Had dinner and were more than satisfied. The sushi is amazing, which was only surpassed by the service (Sam). A tip to the owner: take care of this service, such staff is very difficult to find these days, if at all. All in all great, we would love to come back.

Very tasty and the staff is really friendly. Highly recommended.

Da fragt man höflich und wird unhöflich zurückgewiesen. Noch vor kurzem haben alle wegen corona dicht gemacht und jetzt verdienen sie wohl alle zuviel das Kunden zurück gewiesen werden.