Kochlöffel in Wernigerode

I have many branches all over Germany but this one is really the highlight so the food is as usual. ..no problem but the service is miserable...that means unfriendly incompetent and just dirty and every corner has the "funny" thing, the toilet with no light and liquor bottles everywhere and very very dirty 0/10

We cannot share some of the reviews, on the contrary. Large fast food chains could still learn something here. Quick food that was still very warm and tasted good. Plus Pepsi, which is better than any other cola anyway.

Before you could even choose what to eat from the noticeboard, the employee told you that you had to order the food from the vending machine. A friendly “Hello” would have done the trick too. The food tasted ok and was ready quickly. The sanitary facilities should be avoided as they were totally filthy.

My update today: 4 people in the store as staff. 8 guests, 6 of them ready to serve. Nevertheless, I have to hand in my order at the terminal, which took forever because I don't know the kack terminal. Then waited 15 minutes for the order. Fast food works differently. I'm served now too.

Hamburgers and cheeseburgers were not tasty. Buns were completely soft. The burgers tasted like store-bought burgers that you warm up in the microwave. The crispy chicken burger tasted better. Unfortunately, the rolls here are also completely soft.

The portions are an absolute joke!

A good and budget place to eat in Wernigerode. Honestly, I don't know what's going on with all the bad reviews; all they do is have good food at low prices. I've been eating here for almost my whole stay in Wernigerode and was quite satisfied. The bratwurst is amazing, currywurst is a good choice and their burgers and fries are just like McDonald's or Burger King; I can't see where all these low reviews are coming from...

The staff was very friendly, but some seemed a bit unkempt. In some places near staff doors there was a strong smell of cigarette smoke. This is an absolute no-go. Not that the employees smoke, but that the employees smoke in the restaurant (albeit in the staff area) and guests have to smell it. For me, this is a reason not to eat there again so quickly. We were there twice last week and both times it smelled. Unfortunately, some of the food was almost cold to lukewarm, so not what I would expect from a wooden spoon.

The three of us were in Wernigerode on vacation from Berlin. Among other things, we also ate at Kochlöffel. The currywurst was very tasty and the chicken was good too. The only drawback were wooden spoons and wooden knives. I didn't know anything like that before. Nevertheless, we were satisfied and the young woman at the service was also very nice. I don't understand why people complain...when I go to a snack bar, I have to expect a snack. It was 10 times better there than at McDoof. 😊 In any case, we were very satisfied for this price. Thank you very much.

Food was very tasty, prices are ok!

The food is really good. The currywurst is very good. Also the grilled chicken. But the service is extremely impersonal due to the ordering terminals. There is particularly little going on in the store in the evenings. Then you order, and it takes until the food is prepared, and for booking reasons you don't even get the drink in advance. The waitress just stands behind the counter and looks at you with big eyes when you make a request. The additional bad thing is that the store is open until 8:30 p.m., but no longer offers the full range at 7:50 p.m. You also feel more like a disruptive body after 8 p.m.

The food is ok, the price could be better but that depends on the location.

I recently went to this cafe which is similar to McDonald's. Unfortunately my experience there was not very satisfactory. Even though we were the only guests, we had to wait a long time for our food. When the food finally came, the patty was very thin and seemed rather unappetizing. Instead of serving the sauce separately, it was poured over the fries, resulting in everything turning into an unappetizing mess. Overall, I was disappointed with this cafe and unfortunately I can't recommend it.

3 employees and all 3 a disaster. Employee number 1 apparently new trainee here and there on the cell phone, secretly of course, hmmm. Employee number 2 is waving the sweat away with a paper plate in the kitchen area, who knows who has it on their food. Employee number 3, helps himself from the fryer. One of the 3 employees had at least one glove on, otherwise food preparation without gloves... Because let's get to eating, the cheeseburgers were ok. The rest of the box was soggy and soggy because the fries had been thrown into the sauce long before the nuggets were ready. For the waiting time you got 3 lukewarm nuggets. Yeah!

Very nice restaurant You can sit inside and outside Card payment is also possible

Zero hospitality. The sales assistant spoke to us in German, pretending, I hope, not to speak/understand English. No problem, with all the locals there we eat elsewhere.

Super cheap food but always tasty and hot. The service is very friendly and quick to prepare, always a pleasure!

We were at the Kochlöffel Wernigerode on August 2nd, 2024, we cannot confirm the negative reviews. The food was prepared quickly and was of good quality, there was nothing to complain about. The staff was very polite. After the meal, regardless of who it was, the tables were immediately cleaned and wiped down with a damp cloth. The interior was also neatly clean. So we can only recommend the wooden spoon.

Buns very soft, lettuce shreds instead of leaves on the burger. Just too expensive for fast food.

They are not kind. Atmosphere and meal were okay.

The hamburger for €2 tastes good and good for the price. New furnishings, table and chairs.

I have known Köchlöffel for 20 years and have always been very satisfied. Price/performance is always top. This one in Wernigerode was the worst. The chicken was grilled to death and was only lukewarm. The roll with the currywurst cost another 70 cents (!) extra. The store was (unsurprisingly) mostly empty.

Unfortunately, you won't find the red-headed waitress to be competent and friendly

Food was great, everything was really cool, I just think it's a shame that there's only one branch

Einfach lecker und nette Mitarbeiter....👍👍👍 Schnelle Bedienung Nur etwas teuer... -cheeseburger 2€ -trinken ab 3€ - 5€

If that were the case, I wouldn't give it a star. I ordered a cheeseburger today at half past twelve and was served almost frozen. I then went back in and turned to the employee with the orange hair and asked when you could get cold, almost frozen cheeseburgers here, and her statement was what I wanted from her and what my problem was with eating the cold cheeseburger because she did has other things to do than worry about getting a warm burger. I was there last time and I won't order anything there again, so I'd rather go to McDonald's than get cold food again and then charge a whole €2 for it.

So the food was very good. What I noticed was that an employee didn't do anything until his colleague pointed out to him that he had to work. The employees are unfriendly and they always try to tell you something. I was asked if I wanted bacon and not how many I got, I got it twice for 60 cents each, so I had to pay an extra €1.20. Very unfortunate

Quite tasty. Prices are not high

This Starburger, these fries, MWAH CHIEFS KISS! I would always eat like a vacuum cleaner here! :)

Oh well. First of all, the positive: The prices are unbeatably cheap. Service was good so far, but benches and tables could still be cleaned before a new customer sits down. And about the food: The burgers are really very handy, but in my opinion the portion of fries is quite large. Absolutely standard in taste, but still edible. Perfect for a cheap, quick snack in between, but nothing more.

Unfortunately the worst price-performance ratio I have ever experienced. Sure, at the moment everyone has to see where they stand financially, but €10.10 for over-salted fries, a currywurst that isn't actually a sausage at all, but a roasted bratwurst with ketchup, plus a drink is very disappointing. In addition, for example, the burgers in the menu picture have nothing to do with the real thing, both in terms of size and toppings. However, the trainee who served us was very nice and of course he can't help it with the disappointing quality of the food. It's a shame, because with the atmosphere and the menu I really had hope that this could be a good shop. But it won't work like that.

Delicious food for a quick meal and good prices

Food at Kochlöffel is always delicious and great if you want something quick on hand.

Food was very small portions. The dining room was very unkempt, there were still leftover food on the floor, the tables and benches were still dirty from previous guests. The tap was missing from the sink in the dining room. The sink in the dining room is right next to the play area for the little ones. The toilet...doesn't work at all. Dirty. It would also be nice if you could get a non-carbonated drink with a meal that included 12 nuggets and a medium portion of fries. It's actually a shame that there wasn't even a cup of tap water for our little one.

I ordered food for delivery and it all arrived on time. However, the fries were wrong, I ordered sweet potato fries but unfortunately only got normal fries. After I called twice I was told that the sweet potato fries would be delivered to me. After an hour and a half the supplier was there and the right fries were there too.

Great shop, delicious food and reasonable prices. I'd love to come back.

I always ate the same thing for many years and even after I moved away from the city, I often came here to eat a krossie cone. Unfortunately I have to change this plan because I don't eat ketchup or mayo with it, but always a LOT of salt. When I asked if I could make more of my fries, I had to deal with a very arrogant and stroppy employee. She then reluctantly gave me a bowl with a pinch of salt and wanted to argue with me after I laughed at the crowd and became even more unfriendly than before. It's a shame... We've been eating here for 10 years and nothing like this has ever happened to me. She said she was no longer allowed to give out something so senseless. Whether I eat more salt or ketchup with it can hardly be a million-dollar expense compared to the sauce🤣 I'm now looking for a new restaurant here for my visits

The chicken with fries is very tasty and the staff is friendly

I am reminded of my youth every time I visit the branch. When I ate at Kochlöffel for the first time in 1989, I found the burgers very tasty and delicious. Somehow different than the well-known names in the industry. And the prices… great!!! It's a shame that there are no more branches in Saxony-Anhalt.

Quickly and easily, just the way you want it. Top Keep it up 👌😎

Nettes kleines FastFood Restaurant. Auswahl eher klein, Speisen waren aber lecker. Wir sind 2x während unseres Urlaubs wieder gekommen für den kleinen Hunger zwischendurch. Für ein vollwertiges Mittag/Abendessen wäre es mir allerdings zu teuer für die Speisengrößen. Die Bedienung war aber jedes Mal sehr freundlich und zuvorkommend.

Relativ preiswertes Fastfood Restaurant. Ordentlich und freundlich.

Der Kochlöffel befindet sich sehr Zentral in Wernigerode. Der Imbiss ist hell, sauber und modern eingerichtet. Die Bedienung ist freundlich und zügig. Das Essen hat eine gute Imbiss- Qualität. Die Preise sind noch gut im Rahmen. Empfehlenswert ist das Hähnchen- oder das Currywurst -Menue. Fazit: für eine kleine Stärkung empfehlenswert.

Freundliches Personal und gutes Essen.

Sehr lecker und sauber und sehr freundliches Personal

Für ein schnelles Essen ok, Nix besonderes!

Gestern und heute dagewesen, beide Tage Starburger und Pommes. Freundliche Bedienung, alles super.

Wir waren heute erstmals dort essen. An sich OK, aber man darf nichts besonderes erwarten bei den Preisen. Wir sind satt geworden, umgehauen hat uns der Geschmack aber leider nicht - es wird wohl eher eine Notlokation für uns bleiben.

Wir machen gerade Urlaub in Goslar und sind extra nach wernigerode gefahren, um dort zu essen, leider gibt es bei uns keinen Kochlöffel mehr in der Nähe, super nette Bedienung und das Essen wie immer lecker, wir wünschen uns eine Filiale in unserer Nähe, cloppenburg-Oldenburg

Essen ganz ok. Besonders unfreundlich ist leider die Bedienung.

개인적으로 드럼스틱은 최고의 닭다리라고 생각합니다. 정말 맛있습니다.

Eine Interessante Alternative zu McDonalds. Geschmacklich wirklich mal anderes. (Fast Food)

Hervorragend in allen Bereichen. Frisch zubereitetes Essen. Getränke auch super. Es gibt nichts zu beanstanden. Alles prima. Hier kann man sehr gut Burger, ChickenWings etc. Essen. Sehr freundliches Personal. Alles sauber. So wünscht man es sich.

Goed eten, vriendelijke bediening, schone sanitair, fijne sfeer.

Personal ist sehr freundlich, leider ist das Essen recht lieblos zurecht gemacht.

Das Personal freundlich und hilfsbereit. Die Preise angemessen. Das Essen gut und lecker. Punktabzüge gibt es für die Sauberkeit.

Es ist ein gutes Burger Restaurant wo die Bestellung passt und nichts fehlt.

Also ich dachte erst, der Preis ist echt gut für das Essen. Als ich das Essen dann bekam war ich etwas irritiert wie klein die Portionen waren, das war allerdings nicht das schlimmste. Die Currywurst wurde wahrscheinlich nur von beiden Seiten kurz angebraten, sonst war sie eigentlich noch wie aus der Verpackung und hat auch so Geschmeckt, roh halt In der Cola war bestimmt nur ein kleiner Schluck Sirup drin.. Die Pommes waren lasch und kalt, wie das Brot vom Burger, der trotzdem geschmeckt haben soll( deswegen 2 Sterne) Das Ambiente war halt wie zu erwarten in einem schnell Restaurant Die Toilette war trotz Putzplan nicht sauber und es lagen leere Schnapsflaschen rum, im Großen und Ganzen hat man in der einen Straße bestimmt bessere Auswahl.

Die wohl kleinste große Pommes der Welt zu einem stattlichen Preis. Das ist schon ein bisschen dreist. Wir hatten eine große Pommes-Box zum Mitnehmen. Die Box war schon nur die Hälfte von einer normalen Imbissassiete und die Box war dann nur halb gefüllt. Der Laden war aber sauber und die Mitarbeiter freundlich.

Das Essen schmeckt sehr gut dort. Es gibt dort, Pommes, Burger, Grillhähnchen, Nuggets, Currywurst.Die Bedienung ist nett und freundlich dort. Dafür das dort ein grosser Andrang ist bekommt man seine Bestellung relativ schnell ( 10 min. Wartezeit) ist Inordnung. Man kann alles im Menü bestellen. Die Preise sind alle Inordnung dort.

Wie immer total lecker. Freundliche Bedienung.

Das Essen ist da immer gut und lecker

War noch nicht da, ist glaube aber gut

Restaurant direkt Inder Fußgängerzone . Das Essen wurde frischvzubereitet und war sehr gut .

Essen und Einrichtung war zwar ganz gut aber der personel ist unhöfflich af. Würde nicht empfehlen dort hinzugehen.

Zu wenig Bürger bekommen wie bestellt, und bei zwei haben auch noch Bacon gefehlt, schön wenn man es zuhause auspackt da anruft und noch eine doofe Antwort bekommt

Service war gut.Bedienung sehr nett und hilfsbereit. Das Essen war warm und frisch zubereitet. Ich fand es lecker.

Kann man essen, ist aber nicht so der Burner.

Unfreundliches und unverschämtes Personal ! Und als das Essen auf dem Tisch stand war es kalt…. Bei Pommes mehr als ungünstig ….

Trotz der besonderen Coronasituation in der Stadt wurden wir überaus freundlich, höflich und zuvorkommend von den Mitarbeiterinnen bedient.

Ich war schon bei einigen Kochlöffel, aber der geht gar nicht. Burger schmecken alt und sind ausgetrocknet. Pommes bestanden nur aus Fett. Dementsprechend war es am Ende nur noch eine Pampe. Essen landete zum Teil einfach im Müll. Echt schade.

Wir bestellten am 2.8.21 2 Chicken- Boxen und eine Cola. Nach 15 min und Nachfrage bekamen wie eine frische Box, eine Box aus dem Warmhaltekasten, daraus 2 Chickenburger worin die Hälfte der Zutaten fehlte. Die eine Chickenbox war bis auf die Pommes Frites kalt und zäh. Auf Nachfrage konnte uns nicht mit frischen Chicken und Hähnchen gedient werden, Geld zurück gab es auch nicht. Die Angestellte war patzig und die beiden Küchenhelfer mit ihrer Aufgabe völlig überfordert. Ich habe die Chickenbox zurückgegeben und hätte nicht unsere Tochter den Rest essen wollen wäre alles zurück gegangen. Ich war lange nicht bei Kochlöffel sondern wenn Schnellrestaurant dann Mc Donalds. Dabei wird es auch bleiben. Mc Donalds hat überall gleiche Quallität und professionelle Mitarbeiter. Nie wieder Kochlöffel. Mfg Frank Pfingsten, Heeßen