KITZO Alpenstüberl´ in Dresden

Is not recommended, price/performance is not right, were disappointed

Service was friendly and quick, delicious food, we'll be back.

We were regular guests at the Kitzo Alpenstübel in Dresden Gompitz for years and also enjoyed using the "Dresden for Friends" card, which now comes as a practical mobile phone app and offers the well-known "two main courses for the price of one" principle. So is the plan for today. Unfortunately, I had forgotten my wallet and therefore my physical ID at home. However, as I said, I had the “Dresden for Friends” card digitally with me in the app on my cell phone and also showed it. Years of loyalty as a regular guest? Apparently it doesn't count. The waitress insisted in a, let's say, "inflexible" and rather rude tone that the discount card would not be accepted without presenting ID. Reason: There would be “so much fraud” with it. An interesting assumption about guests who have been visiting there for years. Our explanation that people should know us faded away in the nirvana of the service desert. “Anyone can come there,” was the answer. Yes, exactly, for example paying regular customers. By the way, the service seemed slightly annoyed when the two of us initially only ordered one drink - probably because the margin when using the discount card is already small and you want to compensate for this with drinks or further orders. A rogue who thinks evil of it. This is not how you treat regular customers. You don't really treat guests like that. Unfriendly, stubborn and unfriendly. Of course we left - we didn't want to pay the full price for this "hospitality". Without further ado, we went to Café Griessbach. Lo and behold: Forgot your ID? No problem! The “Dresden for Friends” app was accepted without any problems, the service was friendly and courteous. They were happy about our presence and our money. This is how customer service works! Here you feel that guests are welcome, even if a piece of plastic or paper is missing. Conclusion: The Kitzo Alpenstübel in Gompitz definitely scared us away as long-time regulars with this promotion. If you like pedantic rules instead of genuine hospitality and a touch of arrogance, you might be in the right place here. Everyone else should give this establishment a wide berth and prefer to go somewhere where you are still valued as a guest. Maybe the operators of the Alpenstübel should book a customer orientation workshop there. Do you also need ID for this?

Delicious food, attentive service

A good address in Dresden to eat something at a fair price. We have eaten there several times and have been satisfied every time. Plenty of portions, a rustic atmosphere and a nice terrace. We'd love to come back

Highly recommended. We were in transit.

There were two of us there. Once we ordered the Argentinian steak for €30. Portion was very small, the steak was 130g if at all. The accompanying fried potatoes and steak were only just lukewarm and the salad that came with it in a specially brought bowl had probably been in the kitchen since early morning. My companion ordered the pork knuckle. The crust was impossible to penetrate with the sharp knives and the meat was neither soft nor falling apart as it should be. Instead it felt like a pork steak that had been in the pan too long. Difficult to chew and swallow. We were disappointed with the food and couldn't finish everything. Portions too small and the food not good. Above all, the prices are not justified for the portions. I can also do the same thing from the supermarket for €5-10 and fill my hunger twice as quickly. The ambience was pleasant and the service was fine. We asked the waiter about the food. At first he didn't really know how to handle it and then just gave us something else to eat. So if you want the feeling of the Alps you can come here, but we can't recommend it for food.

I recently visited this restaurant and loved it! The dishes were exceptionally tasty and carefully prepared. The atmosphere in the restaurant was very welcoming and pleasant, which made the visit even better. The staff was friendly and attentive which made the service excellent. I highly recommend this restaurant to anyone looking for delicious food and a cozy environment!

Very good and rich food, I can only recommend this restaurant

If you want to spend a nice evening whenever and with whomever, delicious food with friendly service that never seems stressed, this is exactly where you go. Thank you for wonderful past evenings and in advance for future evenings.

The food was very tasty. The service was also great. Always happy to come back. You should definitely make a reservation.

Great food, large portions, great atmosphere

Very good food, great atmosphere 👍🏽

We got a place on Saturday evening for 2 people without reservation

Everything fits here. Nice service, good food and a great atmosphere.

Very tasty!!! Everything is at the highest level!!!

Food very good, service too, toilet works fine

Thank you very much for the wonderful celebration (50 people) last Saturday: perfect furnishings and design of the table decorations, very good and varied buffet with a great selection, really very friendly service - gladly again!

I can fully recommend the establishment... The food and drinks were great... But you should definitely make a reservation in advance....

Delicious food, friendly service and brilliant decor, beautifully rustic👌

We have been to KITZO several times and, as always, we felt at home in the typical Alpine atmosphere. You really can't go wrong with the dishes. There should be something for all tastes. If desired, the dishes can also be modified according to personal preferences. We'd love to come back.

Great location!!! Mega delicious, typical food (had the lumberjack steak), very nice service, absolutely great and inviting ambience and a top recommendation if you want to have a tasty and cozy meal in Dresden. Thanks to the team for a great evening. Greetings from Nuremberg

This restaurant is highly recommended. Rustic and very cozy. The food was very tasty and the staff was nice.

The food was good. The staff seems unfriendly and arrogant. Not again.

We really enjoy coming to this restaurant, the staff is attentive and customer-oriented, and the guest's wishes are taken seriously and implemented. We were served by Felix on our last visit and felt very comfortable! Also a big thank you to the entire operating staff and the kitchen. As a guest you also see the overall package and that is definitely true here!

We had dinner for Valentine's Day and were kindly given a table for two as a table became available in 2 minutes. We describe the food as “rustically simple”, my Braumeisterschnitzel and the peas were definitely from the frost, unfortunately not acceptable for the price. When I cut the stuffed schnitzel, water came out instead of creamy cheese. The starters (Camembert, Bruschetta) were fine and very filling. The atmosphere is pleasant, clean, but noisy and not really comfortable.

Found this location after a session. A thoroughly thought-out ambience concept from the outside as well as the inside. The service was very attentive and competent. When the food came it looked very appealing. The taste was also perfect. No wish remained unfulfilled. All in all you can only give this 5 stars.

Diesmal waren wir enttäuscht: die Roulade war hart, ebenso der Schweinebraten. Das Dessert -Bayrische Creme- enthielt große Melonenstreifen, die kaum kultiviert zu essen waren. Schade. Aber wir kommen trotzdem wieder.

A really great restaurant but the service really has its hands full. We had to wait a little longer because the house was full. The food was very good but the service was slow and you had to wait or ask. But we really liked it and would love to come back. The service is very friendly and of course tries to please everyone. We can only recommend it

The ambience is good and the location is ideal on the A17 motorway. Very well attended, evidence of good cuisine. Unfortunately we can't judge because we didn't eat there. Come back to test it. Reserve a table pre-programmed

Always beautiful. Delicious, plentiful food, nice, courteous, funny service and a cozy atmosphere

Rustic restaurant, like in an Austrian mountain lodge. The food tasted very good and the portions were generous (we had the DFF menu). Service friendly. Reserve seats if possible!

Unfortunately no recommendation. The mountain cheese was a run-of-the-mill cheese like I get in every discount store, the olives served with it were straight from the fridge, as were the grapes. The grapes that had already started to rot were also overlooked. It doesn't work at all. The argument that both have to be stored cold for hygiene reasons does not mean that they have to be served that cold. The baguette that came with it was sticky, cold and not fresh. That's better. 🤷🏼‍♂️

Very good quality. Top price-performance ratio in a rustic alpine hut atmosphere

Sorry, food was better. I'll try it again, see

Very good service, good food and moderate prices! Are you planning a return visit?

Decent home cooking is served in a rustic wooden ambience. Very cozy, a bit dark in some places because there is no daylight. Lots of space, at peak times it is advisable to reserve for larger groups (actually as logical as everywhere else). We like coming here. Also with outdoor area in the open-air season. Highly recommended

Friendly, fast service. We had a veal schnitzel and wanted fries as a side dish, which was easy to swap. The side salad was also large. The quantity is enough for even those who are very hungry.

Beautifully organized family celebration looked after by great service staff. The buffet dinner was more than sufficient and very tasty. We will definitely do it again when the opportunity arises.

Very nice atmosphere. The service is quite friendly and despite there being a lot of guests, the food was delivered promptly. However, the quality of the food does not reach the quality you get in Austria. Since we had recently been in Austria, it was unfortunately very noticeable. In our opinion, the mixture of spices is not really right. And every now and then there are also “special” own creations. E.g. sautéed onions on the cheese spazzle instead of classic fried onions. There is a lot of catching up to do, especially when it comes to cheese spazzle. It tastes quite bland, the portion is quite small and is significantly too expensive (€13.90). As an adult man, you have to eat at least 2 portions to be halfway full (including an appetizer). Last but not least, to mention something positive, the schnitzels on offer are said to be very good. Addendum from 12/25/24 Cheese spaetzle still small, but a little more than in the photo from the first visit. However, the taste is much better than the first time. Service extremely fast and friendly

Very rustic. Good menu. The food was sensational if you love rustic food. We ate pork knuckle. We only eat pork knuckle once a year...the last two times in Bavaria in designated pork knuckle restaurants...But the one at Kitzo was the best in a long time. We'll be back! Our tip: If you want a specific table, be sure to order it in advance! The Kitzo is very popular! Also because of the very friendly staff and the good portions.

Everything was great... the staff was nice, friendly... a recommendation for the nightcap... honey... oh well... something... we'll be back...

Cozy and characteristic environment. Abundant dishes of excellent quality. Super recommended!

Great restaurant with great and friendly staff

We really enjoyed the evening and the food.

Delicious food and very cozy atmosphere. The restaurant was completely full and the service was still relaxed and in a good mood. The food came very quickly and was hot. The beef tenderloin was on point. Only the dessert - Quark-Käulchen - was disappointing. Two mini small particles with lots of fruit. Although tasty, it's nowhere near what I want (for a fairly high price).

Super nice place to stay. Super delicious food and despite the stress on Boxing Day. Friendly staff.

Very nice cozy atmosphere. The expectations of the food based on the positive reviews were not met. The fried potatoes were rubbery. Price-performance doesn't match. A friendly comment about the fried potatoes was ignored.

Rather inconspicuous from the outside, but inside there is a very nice atmosphere. The service is very friendly and quick. The selection of dishes and the food portions are large.

Very good food and great ambience. Would love to come back. For the little ones there is a children's menu with something to paint and puzzles with. The dwarves also hold out until they eat.

Here you can find the best roulades in the world 🤩🥳

Food very tasty. Service top. Gladly again and again.

Prices ok. Food partly good but partly in need of improvement. It's okay but not a highlight.

Always worth a visit, whether planned or spontaneous.

delicious food, large portions, great restaurant

Eccezionale ristorante con ricette tipiche della tradizione tedesca. Ho mangiato qui ogni sera provando sempre un piatto diverso, assolutamente da provare se vi trovate in zona.

Very attentive and friendly staff (everything was managed very well despite the larger group). The goose leg was completely fine. The cuisine is apparently good (certainly not upscale gourmet cuisine but absolutely honest and fine). The prices go too. It is therefore also recommended for larger groups).

Simply great food and portions, price performance, highly recommended at any time👍👍👍

Always recommended. I felt very comfortable with my colleagues there. There was nothing to complain about.

As always, very nice service, food very good and plentiful

Ambiance and service good. Unfortunately, the quality of the food was not convincing.

We were able to have a nice dinner at Kitzo and the atmosphere was correspondingly appealing. The service was quick and attentive. The food was good and solid, but there was also a desire for something better. To be fair, one has to say that the prices are more than fair these days. Therefore, price - performance top.

This year's St. Martin's goose dinner took place here. We had a free table reserved for the two of us just a few days beforehand. In the evening the restaurant was well filled, which doesn't detract from the atmosphere. On the contrary. The order, the drinks, the food and especially the quality of the food were very good. The amount on the plate was decent. The staff was friendly. All in all, we will definitely come back after this first visit here. The menu still has a lot of surprises to offer.

Unfortunately it took a little longer even though the restaurant wasn't really full.

The food was delicious and the service was friendly. Clear recommendation

Great ambience, food was great!

Unfortunately, the food did not meet my expectations. I had a starter, smoked salmon with potato pancakes. The potato pancakes are soggy and half the plate is full of pickled vegetables from the jar. Unfortunately that doesn't fit at all! A fresh salad would have been appropriate. Service was OK.

Rustic furnishings, several separate rooms, parking spaces in front of the house, as well as bus and tram stops. Which I find extremely practical! The service is also very friendly and goes along with every practical joke. The food portions are generous and tasty. But I would have liked to have had background music in the separate area where we had a class reunion!

Perfect. The food was delicious. Everything was to our complete satisfaction

The atmosphere is cool but the food was really bad. We did not like any of our orders

Food mediocre. Atmosphere quaintly cozy. Service friendly.

Food would have earned more than 5 stars, everything was very tasty, plentiful and definitely worth the price... Gladly again

Very quaint restaurant with friendly staff and good food.

Absolutely recommended, we were there with 15 people for lunch on a Sunday (reservation of course). Very warm, friendly welcome. Despite different dishes, everything came to the table at the same time. Portions large enough, taste great. Big praise to the young lady for the attentive service, also big praise to the kitchen crew. We would love to come back.

Great service, good wine and good food. Price - performance is right.

Great cuisine in a nice atmosphere.

Great location, great service and a menu that leaves nothing to be desired!

Always happy again! Great food, great service and a nice atmosphere! What more could you want!

Cozy, rustic restaurant, with very tasty dishes and a large selection of food and drinks. Prices are normal, table reservations are recommended, it could get very crowded in the evenings. Also suitable for large family celebrations. These then take place in a separate room, separated from normal operations.

Super nice staff, quick drinks and food, great place. Prices are great for today's times It was a pleasure

Well located and with plenty of parking directly in front, the Alpenstüberl looks impressive. The atmosphere is rustic and cozy, the prices are high and the dishes taste good. Unfortunately, the service staff is quite snippy and borders on arrogance. Well, there's always something...

Nice and cozy restaurant, friendly service, although there seemed to be tensions between individual employees. There was leek in the cheese spaetzle, which unfortunately I didn't like and in my opinion didn't belong there, and the onions were a little too raw for my taste. I would pay attention to this on a next visit. But the rest of the food was good! Requests were addressed without any problem.

We had a family celebration on October 3rd. The staff was very considerate and friendly. The food was delicious. It was a successful evening.

Chic restaurant with a Tyrolean atmosphere. Delicious, rich food, we recommend making a reservation if you are a larger group.

I was just waiting there for friends. F But the restaurant seems to be very popular

As part of our volunteer work, we meet once or twice a year to exchange experiences. Again we rented a room at the KIM Hotel and were able to enjoy the Kitzo delicacies for lunch. I had a sauerbraten with red cabbage and dumplings. As always, I was thrilled. Great cuisine, everyone present was enthusiastic, there was also vegetarian food, which also tasted great. A greeting to the kitchen and a recommendation for everyone who wants to stop there.

It was cozy, service was great, the food was delicious

A really nice and rustic restaurant, the staff is polite and cheerful. The food is also very good.

I don't like to write bad reviews of good restaurants, but unfortunately it has to be done. Yesterday I came in as a business customer from the neighboring hotel. The restaurant was pretty empty so I found a place and sat down. The first waitress looked at me strangely and walked past, the second gentleman looked at me and came to me and asked if he could help me... (To which I replied yes, of course I would like the menu). I don't know if it was because of my foreign appearance, but that's the impression I got. When a guest sits in, they bring a menu and ask what they want to drink, at least that's what I'm used to. Been there for the second time today. It was full, I got a seat at the bar, so far everything was good. Today is burger day so I ordered a burger with fries and mayonnaise. The woman serving me brought me my food and the mayo wasn't there. I politely asked if I could get some mayo, she angrily went into the kitchen without saying anything and without saying a word brought me the mayo like a dog. I still had a polite conversation with her at the end and made this comment to her and still gave the lady a 5 euro tip and told her to be more polite from the start next time. She looked surprised and just said OK. All in all, the restaurant gets 2 stars because the food was good.

Wir waren mit 15 Personen und hatten reserviert. Eine gute Stunde waren wir zu früh da was überhaupt kein Problem war. Die Ober waren sehr freundlich und zuvorkommend. Wir hatten dann auch unterschiedlich gegessen von der Zeit her. War alles kein Problem! Die Speisen waren alle heiß und geschmacklich sehr gut. Große Portionen. Wir hatten dann auch noch einen medizinischen Notfall und auch hier stand man uns mit Rat und Tat zur Seite. Alles in allem kann man das Lokal nur empfehlen.

A fantastic restaurant that is equipped and furnished with great attention to detail. The service staff was super friendly and always had a funny saying on their lips. The menu makes every hungry heart beat faster, there isn't a dish that doesn't sound appetizing. Despite the restaurant being full, every order was delivered quickly and correctly. We really recommend the Kitzo to everyone.

Very long waiting times for drinks and food orders😡

I ordered Szeged goulash. Other than the name, it had nothing to do with this Hungarian dish. It looked more like a bed of cabbage with diced meat on top. 1. The herb was drained, tasteless and cold. 2. The meat was beef and not pork; just as cold and tasteless. Also not braised with the sauerkraut. 3. The sauce was something from some gravy line; floury-pasty, tasteless. After complaining, the herb came warm. Despite seasoning with salt and pepper, I couldn't eat this dish. This was the worst dish I have ever been served. To the waitress's credit, she didn't charge for the food. I recommend that the cook have a Hungarian explain this dish to him. Maybe it's enough to google good cuisine.

The ambience was really nice. We were there on a Saturday evening with a large group (with reservation). Unfortunately, the staff quickly reached their limits. Waiting 2 hours for food with small children is really not nice. If there are few staff, you can't accept as many reservations. The staff was friendly and tried hard, but not able to cope with the crowd. 0.50 cents for packing? How come? This will definitely lead to more food waste.

A big compliment to the kitchen. The food was very, very tasty 😋. Staff was very friendly. Definitely coming back.

The food was delicious and the staff friendly. Everything went pretty quickly too. Parking spaces available in front of the door

Very nice staff. Very tasty food. If you love good home cooking, this is the place for you. Sorry, it was an oversight. Thank you for the lovely time with you.

Food great. Ambiance was good. Normal prices. Staff super quick and nice.

Red cabbage too soft, service too demanding and little empathy.

We were there with a group. The atmosphere in the Stüberl is really great. Since we had also pre-ordered the food individually, the supply worked excellently. We have rarely eaten such delicious pork knuckles and dumplings. The drinks supply went very well and the waitresses were all in a great mood. We were all very, very satisfied and would go there again at any time.