KFC in Berlin

I waited an hour for my order and they gave me something completely different than what I ordered. When I asked to replace the products that were not in my order with the products I ordered, I was told that they were unavailable... However, I waited an hour! And more than once I asked the staff that I would be waiting for a long time. Horror, no staff!!!

Workers got problem with counting if you order 30 wings (very small one) you will get 22. seriously? who you employ there 5 years old kids?

Employees can speak no or little German, service is very bad and you can eat salads there with your fingers

Terminals don't work, the food I wanted to order wasn't available and card payment at the checkout doesn't work either.

Long waiting time to order and dry burgers.

Complete shit, I paid €13.89 and waited 20 minutes for 2•5€ boxes plus burgers inside with chilli cheese burger and 2•burgers extra chilli cheese What the fuck do I get = 2• Box without chili cheese burger and the other 2 fake burgers. I couldn't go back to complaining because my train was coming. Thanks for that, dude. 5 € KFC free. Complete failure...

Eating delicious food convinces you

Ordered at 20:19 and didn't got the food untill 20:40. It was showing "abholbereit" minutes after my order placed. The girl on the counter told me that it would take 5 minutes max. After giving half cooked food 20 minutes later she didn't had the decency to say sorry or anything like that. After eating that, we all in the family have stomach pain. Worst experience. Never again.

Very tasty, I recommend it to everyone

The best KFC I've had in Germany. The chicken is well-cooked, tender, and tasty. It's also not too oily as in other KFCs. The French fried are delicious. The place is clean and well-maintained.

Nothing more, but fast service.

I used to enjoy going to KFC, but today it's just become bad. The employees are not properly trained and errors occur. Then, when there's a big rush, an employee is taken away from the cash register so that he can clean the tables that weren't even occupied, even though they were clean. When you're told that you've run out of Pepsi, you only get the snappy answer: "There are other drinks too, we don't have any staff who can fill them up at the moment." Instead of the tables, which were clean as stated, perhaps the drinks station could have been cleaned. She looked like a pig. I like to pay a fair price and unfortunately it has become more expensive everywhere, but for the price, with this service. No thanks.

Tables sticky and not clean, staff that don't understand you and just laugh instead of taking care of customers' orders. When I went to put my tablet down and it fell due to lack of space because I was about to drink a soft drink, I asked for a cloth so I could clean up what had fallen on the floor. When I asked this question I was just looked at and given the answer "That's not our problem". And it was just done as if nothing had happened. Simply not recommended.

Worst KFC, at Ramsey Gordon you wait less for a table than you wait for your food here

i got hair from the chicken and its so disgusting knowing that i eat chicken with hair🤮🤮

a robot will put it right there

We sat for about 15 minutes and were asked twice if we had any money. It's very unpleasant when eating (we didn't have any cash with us).

I didn't think the Vega burger was a success

The toilet is terrible, otherwise just normal...

Fast food as always at all KFC. Staff is disinterested and some speak little German. Not nice, as a customer you have the feeling that you are disturbing the employees' conversations. Ambiance: Self-explanatory, Spandau.

The hot wings at KFC contain more and more fat and less and less chicken meat. Every bite feels like you're biting into greasy breaded chicken porridge. The seasoning of the hot wings is also getting worse and worse. They used to be spicy, hot and flavorful and now they taste worse than food from a retirement home. Service is okay and the atmosphere is like in a fast food restaurant, so mediocre.

Worst KFC in Germany... Zero service, all employees overwhelmed, terminal and drinks machine broken. Really a disgrace

Berlin service mentality. After 9:30 p.m. only leftovers can be purchased. KFC has become too expensive for me. The staff then no longer feels like cooking fresh food. Not even for take away with a preparation time of 20 minutes. Shortest opening hours of all KFC in Berlin.

If it didn't stink so much in front of the store, five stars would be possible at any time. Unfortunately, Spandau train station stinks of smoke and piss.

Not recommendable. You really can't enjoy the food there. Better go to another Kentucky. This one is really terrible. We have tried it 3 times now and have always been disappointed. The food was really disgusting. It is better to continue to the bus station in Spandau. You get more out of it there.

The cheese bacon burger, fries, wrap and strawberry milkshake are very tasty and tasty. The service is friendly and nice. There is now even a robot that collects the trays and everything. I will eat here again and again. Highly recommended

Right within the Europa Centre in Berlin.

Sometimes like this and sometimes like that, usually fresh and tasty, but I had already caught a burger from the day before with dried edges on the bun, soggy black lettuce and transparent sour mayonnaise. This has also happened to people I know, but it shouldn't. Since it was only one disappointing order out of many, only one star was deducted.

Easy to reach. Already for the second time. Very good again. Cheap price. Very nice staff. With service.

Great quality in comparison with other Kfc s

I used to enjoy eating at kfc (take away food) but it's getting worse and worse, at least in Spandau/I can't judge other branches. I thought the ingredients were 'standardized' like at McDonalds but the crispy chicken burgers are really different every time. I'm really the last one to complain and I always thought "come on, try again, everyone has a bad day sometimes" but it didn't get any better. Now I'll pass it by, maybe I'll give it another try...I hope I won't be disappointed. Regarding the service...the guys and girls really try hard,

Had to delete my review because it was reported incorrectly. I do not say more. Rating speaks for itself.

A 3-star review without text posted three years ago was reported to Google as defamation and should be removed. Of course, you can also try not to get any bad reviews.

The meal took a relatively long time to prepare by KFC standards. Unfortunately, the food was already cold when we received it and tasted a bit strange. In my opinion it wasn't exactly fresh.

Oh well. What can you say? My experience was not good. I posted my honest opinion. Today I received information from Google that my post may be defamatory - at least that's how the person who objected to the review seems to see it. I deleted my bad review. Take my 5 stars. Others should decide whether they are deserved. Don't feel like stress.

Absolute impudence, the store is extremely noticeably bad

Very long waiting times can regularly be expected in this branch. In addition, the tables are regularly completely dirty and you don't feel comfortable.

We waited 40 minutes for the food we ordered. Everyone here is extremely annoyed. Absolutely unacceptable!

We went there for dinner in the evening and won't do it again. Broken upholstery, food cold, shop dirty and table sticky. The other reviews say similar things.

Ordered food with Lieferando from here, waited one hour, then they cancelled my order with no explanation. Edit: KFC is forcing me to remove this review, so attaching photo proof of order as this is not a fake review.

Food like food, not bad, definitely better than McDonalds. Everything else is a disaster. Staff are constantly understaffed, the best way to see it is how “clean” everything looks. I actually don't know KFC from other places as bad as this one.

Get a cold burger and never taste warm fries again

A few months ago (2024) they renovated everything in this place and now it's a pleasure to go. Everything is delicious and with the best cleanliness and attention. Congratulations to the new administrators. Great job.

I used to go there almost every day, but in the last few years it has become less and less. Today was also the last time. My fries too soft and unsalted. The breading on my hot wings was crispy, but I couldn't bite the meat. And actually they were more like chicken wings, what 'hot'? You get the feeling that the store is constantly understaffed. The saddest thing, however, is when they screw up the Zinger Burger. There's always something wrong, wrong sauce, no sauce, no spiciness... The best experiences there are when someone works there who speaks German. For KFC it is now enough if the machine understands you. I can't express it any other way these days, otherwise it would be 'politically incorrect'. Sorry, but I don't know what such people are doing in the service... If possible, I would give less than one star. That's a lot of money for food that, to be honest, almost makes me want to puke. Today was definitely the last time...

KFC is known for its signature fried chicken. This one is not an exception. Their service and ambience was very good.

Good friendly atmosphere, staff well behaved 😇

I was served quickly and with a smile by Hostess Asmita, spicy wings just right.

One of the best chicken wings I've had lately.

I'm pretty disappointed. I ordered 6 crispys to take away and when I got home...surprise 5 small pieces of breaded chicken, not the crispys

I was there yesterday. It was pretty full but I was happy with the service!

The chicken was tender and crispy. You must try it

I love this place.The food here is the best.I visit this place very often and I like the burger and fries very much. I spent all my money here.

Good food Stacf were nice and friendly

Really great ambiance Loved the food

Really liked the vibe and atmosphere here. People were helpful and never had a problem because of a language barrier (cause I don’t speak German). Even the food was surprisingly good. It was served hot and the taste felt fresh.

Such a great atmosphere and good food😍

Best service I've ever received from a KFC, good food.

Delicious chicken and good service

No vegan products. Some non-vegan products are very tasty

The food was awesome and it had the taste of my homeland and management was too pleasant and good.

Eating is just fast food and you can indulge in it every now and then. There is hardly any conversation with the employees because everything is done via order monitors and you don't get the feeling that they are talkative. Sitting in the glass box in the shopping center is a bit like sitting in a shop window.

Food was hygienic and too good Service of management was too good and staff was friendly.

Perfect place and best location. I love kfc food as its proper and authentic. Nice experience everytime i go there. Credit to awesome and friendly working people out there.

Amazing hospitality, fantastic food with pure love

One of the best kfc i ever visit

They make the best of chicken wings in Berlin Their burgers look great and have a good atmosphere too

First thing about kfc is the service, very good and friendly service, the quality and quantity of the food is nice, taste was also good, the lobby area was really beautiful,

A great place to visit with school friends -Staff is professional behaving and tasty chicken with discounts.

Quite long waiting times here, at least 10 minutes but probably more. The rest is just normal KFC

It takes 5 years to accept the order and I haven't received what I ordered 5 times

Very bad service! We ordered through Liferando and only half of our food arrived. After we called the store, the nice employee explained to us that the driver must have eaten it. They must have packed everything correctly and told us bluntly that it wasn't his problem. The food was still cold! It's a shame because the food isn't exactly cheap. We'll never go there again, let alone order there. You should think about your staff, because no matter how delicious the food is, if the staff isn't qualified to deal with people or food, at some point no one will come.

It's KFC! Clean shop and friendly staff... We always like to go there again...

These displays for ordering suck, everything else was very tasty. Prices aren't a bargain either but it's okay tasty.

Food extremely dry and cold, almost no sauce or salad... Employees are slow, constantly touching their faces and then touching the food, and don't speak any German. The drink machines are sticky and disgusting. I was harassed by homeless people all the time. It used to be better.

You enter the branch and are immediately put off. Very dirty and unfortunately no great attention is paid to cleanliness here. The staff tries to be friendly but fails at the smallest things. Numbers are shouted in an unfriendly manner and people also miss being close to customers. Where we were there were hardly any customers in the branch and still not a nice place to eat. Better to take it with you and eat somewhere else.

very tasty food! but everything is full of monkeys who like fried chicken and snob!!!! They always bring watermelon and drink some weird purple drink 😡 it stinks really bad

After a long wait, when a woman in front of me asked for a cup of water and after a few minutes wanted another one, I asked too. But I should have paid €3.5. In addition, I was clearly packed with small fries instead of large ones. After asking, I was told that these were large ones, even though they were clearly in a small paper bag.

Impossible, if - stars went I would give this one. Since the terminal system for orders, it takes forever! You have to wait up to 20 minutes for your order, while later orders can have their food picked up. Despite asking several times, you are put off, the finished order is left for minutes, the fries get cold and when you ask, you get the overpriced, cold, half raw food!!! Absolutely -10 stars and from now on never again. You don't even get an apology when you order takeaway and say, why are you waiting until my order is cold, I have to walk home with it. The bag is not even placed under the keep warm function. At 30€ outrageous, ugh!!!

I don't think much of KFC, I didn't go there, I just walked past it

You waited 30 minutes for a 5 for 5 box. Too few employees

A typical place to grab a quick bite to eat. No better or worse than other similar places.

Long waiting time, understaffed, limp fries, no wet wipes, forgotten sauce and wrong order

The service was good and the food was amazing and the reboot service was interesting one👍

According to the notice and internet, opening times 10 a.m. to 10 p.m., 10 minutes past ten, there are people in front of the door... Nothing. When we asked by phone and only answered yes, hello🙄, they said they didn't open until 11. Bad service!!! Maybe swap employees. I can't eat anything... there was nothing

They have renovated a bit, so updating the atmosphere from 2 stars to 3. Food was somehow better.

Unfortunately no own toilets but otherwise everything as usual.

Worst KFC experience of my life: I waited over 40 minutes, and I wasn't the only one. The staff showed no interest in the comfort of the customers. Shame on this restaurant chain.

Very good Very tasteful good customer service friendly behaviour

Update Unfortunately this time the chicken parts were very tasteless and the skin was wobbly. Bantam chickens are processed here. The dipping sauce is larger than the chicken wings and the crispies are also very small and dry. I was recently in the Prenzlauer Promenade and everything was perfect there. In Spandau you just cash in. 1 star for the beautiful dip sauce ;-) update Cleanliness and speed are a foreign word.

Something different and also tasty and clean, the staff tries to be friendly

We were there on a Friday evening. Ordered 2 coupons and they forgot my burgers! And then you can't reach anyone at this number. What the hell is that supposed to mean??

3:27 p.m. - 4:52 p.m. November 30, 23, we ordered two familiar menus and we received one menu and only one Pomeranian fries, which I was allowed to eat that had human seeds in it because the next day I had foamy mouth thanks to the Freemasonry Templars, these employees force the fast food chain when I want to shop somewhere

Never seen such a bad branch, the entire order was received incorrectly, you should actually send it to the health department based on how it tasted

My order was not complete!!!! I waited 30 minutes and unfortunately didn't check a second time whether the order was correct. At home I discovered that it was without fries!!! Unbelievable, no excuses. Never again.

R u kidding me? this is the portion we get. Unboxing pic.

Ware vor Ort essen essen war kalt gewesen und die haben mein rückgeld einfach behalten (2cent) 2 Cent ist Jetze nicht die Welt aber die Frechheit zu besitzen und einfach nicht geben finde ich nicht gut

Top, für den kleinen Hunger zwischendurch.

Gutes Essen, schlechter Service! Ich habe etwas für 9,99€ bestellt und mit einen 10€ Schein bezahlt und habe mein Wechselgeld von 1 Cent nicht wieder bekommen! Ich finde dass das eine absolute Frechheit ist! Ich hoffe dass dies nur ein Einzelfall war und beim nächsten mal nicht wieder vorkommt! Mit Freundlichen Grüßen, Returcy.

Liebe mitarbeiter, markiert mal WO man bezahlt und WO man sein essen entgegen nehmen soll, ist überhaupt nicht logisch und man steht da wieder letzte vollhorst und kann sein essen nicht bezahlen. Wird ja dann auch nicht zubereitet. Bin dann wieder gegangen.

Ist schon 10Uhr 20 noch geschlossen leider