Kentucky Fried Chicken in Neumünster

The chicken is quite tasty, but the fries aren't good. The Coke is completely watered down, even without ice.

How should one judge fast food? It was okay. The service was super friendly and courteous. It came quickly, and everything was perfect.

It took a little while for the order, besides that very tasty.

Delicious food, friendly staff, and if something does go wrong, it's resolved very quickly and with a customer-focused approach. Unfortunately, I have to take care of it. Some things get forgotten when ordering, and the staff are no longer friendly. The food was old and cold. You're practically thrown out 15 minutes before closing time, so you can't finish your meal. It's a shame, the place used to be different.

One star would actually be too much...!! It's a shame the food was very dry and tasteless, and my box was missing almost everything.

A normal KFC of average quality

I've never experienced such great and friendly service at a KFC drive-thru, so I'm happy to share my review here. Customers will be happy to return. The employee at the drive-thru counter deserves praise and recognition for her friendliness!

We were here at 11:40, practically right after they opened. It was clean, bright, and the food was very hot and well prepared. It wasn't very busy.

Well I'm disappointed, it's such a disgrace to spend money on this. I had a bucket for one and the chicken was delicious but the chips were really unappetizing, not seasoned, totally soggy and not crispy. However, the staff were very good and the food came quickly. Still, I wouldn't recommend it and on top of that there was a hair on my straw that was gone for a while 🤮

The crispy chicken had a bite in it which made me gag and the KFC employee took a hot wing without gloves and ate it secretly. Unfortunately I puked after the visit, never again. I would call the place more of a poop-fries cocktail = KFC. The employees are nice but the food is cheesy, fatty chicken skin. I wouldn't recommend it, it wasn't worth the money. Almost forgot the burger also had a small moldy spot on it. No thanks for the food, it wasn't even free. I would eat it again, bye 👎👎👎

If you like fast food, fine. But unfortunately, we're not fans of fast food. We just wanted to try it out.

A normal drive-thru restaurant! But the meat quality has deteriorated considerably! I had 4 chicken pieces! More than 60% bone and fat...

Very friendly staff and decent value for money.

Waiting an hour for an order at a fast food restaurant is way too much!!!

Ordered food 45 min ago. Will prob be another 20 min. Fastfood?!!! NOT GOOD ENOUGH

I want to give a huge shout-out to the team at KFC – especially Bassam and Omar! Both work extremely professionally, quickly, and with great dedication behind the counter. You can tell they're doing their best, even when it's busy. Very friendly service, the order was fresh, hot, and ready super quickly. This is exactly how you imagine a visit to KFC should be – a huge thank you! 🙌🍗

A sincere thank you! Today I was served by an exceptionally friendly and respectful black employee. Unfortunately, I don't know his name, but I would like to emphasize that his professionalism, patience, and, above all, his warm, human charisma made my visit to KFC unforgettable. It's people like him who give a company not only a face, but also a heart. I sincerely hope this praise reaches him—he deserves the highest recognition. 🙏✨

The food was okay, and overall everything was perfect. However, the tables could be a bit cleaner, as could the vending machine, which didn't seem particularly well-maintained. On the plus side, there are significantly fewer annoying flies here than at the nearby McDonald's, where I was last. Overall, it's solid, but with a little more attention to cleanliness, it could earn 5 stars.

I think the food is quite ok but I had to wait 30 minutes and the staff are quite unfriendly so my rating

I tried the new naan was very tasty and creamy

Good worldwide standard. The chicken is delicious.

Wow! Went to KFC Neumünster with the family again today – and we were absolutely thrilled! 🤩 The food: fresh, super delicious, and of the highest quality! 🍗✨ The service: friendly, fast, and warm. Special thanks to Alex – a true professional with a heart, always in a good mood and with a smile for every guest. 🙌 Everything was perfect – highly recommended! ⭐⭐⭐⭐⭐

The food was very tasty, and the wait was short. I can't really comment on the service.

Unfortunately, only one star. We waited a long time for our order, over 40 minutes! And then a lot of things were forgotten: one burger, one corn on the cob, and all the sauces. We still got the burger and corn on the cob after asking. I didn't feel like going back for the sauces. The staff were very busy, but you should still check your order before it goes out.

Folks, fast food isn't a poem. I was just passing through and wasn't picky. Choose wisely!

Ordered online to eat there, but it arrived as takeaway. Instead of two large fries, I got two small ones, and the description of my kids' menu stated that there was a toy (which wasn't available either). The toilet was cramped and not clean, and the toilet paper was empty. Submitted feedback to customer service, but after over a week, they tried to get back to me, but still nothing... poor service, both in the restaurant and zero customer service...

The nicest and cleanest KFC in the north, everyone's proud, bravo!, I wrote, and my last visit was disastrous. Hopefully, only the branch manager is on vacation or something, otherwise it would be a shame...

Great chicken flavor, fresh and deliciously prepared, and super friendly staff! Keep it up!

Service was impeccable and once again the food tasted delicious. 🥵

The food is always outstanding and seems far healthier than the competition. The restaurant is well-kept and inviting. You can always refill your cup with soft drinks, water, etc. for free. What I would like to emphasize most is the employees, who are always extremely friendly and make you feel good about eating there. When there isn't much going on, you can always have a good chat with your colleagues and they are open and in a good mood over a chat! All in all, the best system catering in Neumünster!

Most horrible food I’ve had at a KFC... But clean bathrooms.

A completely American-style restaurant with seating. Unfortunately, it took a relatively long time for fast food, and the order was delivered incorrectly. Visually, it was far from what I expected from the advertising. The taste was okay. The restrooms could be cleaner.

Unfortunately, it's smaller than described. The staff is very friendly and accommodating. A small mistake in the order was handled very charmingly. Sitting outside isn't really suitable, as you'd otherwise get the fumes from the drive-in cars. Still, 5 stars. It was incredibly busy and very busy. The food was fresh and delicious. The service was excellent; we'd be happy to come back. The restrooms were top-notch. 👍👍👍👍🥰🥰🥰🥰

Been there three times, had to wait a miserably long time three times for sticky food served by listless, expressionless staff.

Really bad experience. We bought food here because we had to leave our car, but it was a really bad decision. Unfortunately the food was nothing to shout about. The fries were soggy (hadn't had enough) - the chicken was just some they had reused/fried again and not fresh. The milkshake we got was crystallized and didn't taste like chocolate. So it ended up with nausea and a stomach ache. Not here we choose to get take out next time we leave.

Toilet are a disaster - every table are so greasy and disgusting in the restaurant.

After a long wait of over 20 minutes, after loud complaints, our trays were filled to the brim with food to appease us. This time, nothing...

Could be wiped a little more often 🫣

I always do a drive-thru. Everything went smoothly today, requests were accommodated, and the young man with black hair was particularly friendly, which I really appreciated. The KFC is much better than the one in Kiel.

Good food for lunch but in the evening you can't get anything new until 30-40 minutes before the store closes and you have to be satisfied with what they have left

I often order via Uber Eats. However, I've often encountered delays where one or two orders were missing. On the phone, I only get unfriendly employees who seem to not care about anything and give indifferent and sometimes rude answers. The physical location is relatively small and often not always clean, especially at the service counters.

We like to stop here on our way home. A typical KFC with a small, free parking lot and a drive-thru. If the parking spaces aren't enough, you can also use the huge free parking lot at the EKZ Freesencenter shopping center. Nice terrace. Clean restrooms. I have nothing to complain about.

Very friendly staff, good food. Highly recommended.

I'm only giving a one star rating because a zero star rating is not possible. We ordered three large fries, two of them with ketchup. When we opened our bags we realized that the largest size was relatively small. We also only found one packet of ketchup even though we had paid for two. On top of that, there was no toilet paper left in the women's restroom and we had to make do with the toilet paper from the men's restroom, which was in a very questionable and disgusting condition. Unfortunately, one large fry was not enough to fill you up. The fries were extremely soggy and had almost no salt in them, not to mention the seasoning.

The fries were lukewarm, soggy, and undercooked. The two burgers were also more cold than warm, as if they had been sitting there for a while. This was further confirmed by the visual impression. The chicken was okay. This was my first and last visit to this branch.

This was my first time at KFC, and I was disappointed. The atmosphere wasn't great, I don't know anything about burgers, and it was difficult to order one. The ordering process itself went smoothly. This isn't a fast-food option for me. The floor was sticky with every step, which was kind of weird. The Uber Eats driver pours the drinks himself, which was kind of weird. It's a shame, maybe I'll try somewhere else and it's just a bad day.

Very stylish and pleasantly decorated. Also, the staff and store management are very friendly. Top👍

I think it's very good here, the staff is friendly, the food tastes very good and fresh, I feel very comfortable here.

Pretty standard kfc, good location, chicken was a bit cold when we got it

Nice team, delicious 😋 food... I'd be happy to come back!

We really like the food at KFC - it tastes delicious and fresh every time, especially the chicken is super crispy. The employees were very friendly and attentive during our visit, which we really appreciated. Unfortunately, the cleanliness in the restaurant was not at the same level: some tables were not wiped down, the floors appeared unkempt and the toilets definitely needed a more thorough cleaning. This somewhat clouds the otherwise positive overall impression. It's a shame, because with a little more attention to hygiene the visit would have been perfect

First of all, you were simply left waiting outside for a long time without any reaction. Then we had 2x fries in the order, both of which were undercooked and wobbly! Back in the drive in a new one, the end of the song wasn't quite finished again! And then totally rude. Never again !!

Ok, it's Easter Sunday. But I've been to a lot of KFC in D'land. And those were the worst fries and HotWings I've ever had.

We were there spontaneously after a concert. It was just fast food but the guys behind the counter were in a good mood and very friendly.

Thanks again for the great service and food. There were one or two items too many in my bucket. Mega great gesture from the good employees <3 =D

Very poorly organized. Nothing happens quickly here. Desired order not in stock. Offering to wait 20 minutes is a bad joke

Unfortunately, the drive-in service leaves a lot to be desired. You just order a little something and it's still forgotten.

We like to get our fillet bites and wraps here, they are always fresh and delicious.

I like the colorful atmosphere. Orders are only made here via terminal, where payment is also made. Then you wait for your order and then enjoy your meal. The food was very tasty. All in all a very good grade.

Very good food and nice employees

You can do it. Food is a matter of taste. However, rather too expensive for what is offered. Service could have been friendlier.

Today the service was particularly friendly! Thanks

Friendly people and Taste soul food😋

Good fast food and good service. Nice place to grab a bite to eat on the go. 😃😃

Every now and then it just has to be...expensive but always delicious

Really nice staff. The right thing for a little break.

This KFC is truly the best around! The meat is very juicy and NOT dried out like in some other shops....

You can argue about the food: you like it or you don't like it. I always have a craving and the food is what you would expect from Kentucky Fried Chicken. One thing can definitely be said. The staff is always very friendly and approachable. The location looks clean.

very nice staff and delicious food :)

Steffi gave me extremely friendly advice! I felt really comfortable, very likeable!

Flabby fries, not even sauce for the meat, of course you have to buy them separately, no table service at these prices. You also have to take your own straw, little for a lot of money, not satisfied Pushes chairs back and forth loudly when cleaning. They can also be lifted

I ate there several times. I was actually quite happy. Even today it was actually okay. Got me the deal menu for Got 9.99. I got into the car and put the bag on the passenger and thought to myself: something to snack on in between. I think meat was as usual. The fries, however... I don't know how that works, but somehow the fries were quite cold, had little to no salt on them and, in my opinion, sometimes tasted like mold (like bread). I briefly thought that I might have imagined it. Now I'm lying here with a stomach ache.

Lately the food hasn't been tasty at all 🤢. It is not fresh but looks like it was cooked from old ingredients.

The food was very tasty and beautifully prepared. The service was very nice! LG to the employees.

Very fast service both from the inside and from the outside as well as very nice service (Lg to Vincent). In summary, a very nice shop and always a pleasure

Vincent is the best employee I have ever experienced

Cool says my son. Fast, great order processing through the app. Unfortunately I have to edit my comment, unfortunately 4x fries are missing from my order. I'm pretty angry. Pay €56 for 4 people because I want my goods too. I'm not from Neumünster and I'm not going back just for the fries. I'm very angry right now. For the price I expect my entire order too.

Delicious food as always, everything was great, very nice staff here

As always nice and friendly. Tastiest chicken as always

Just not mine. The chicken pieces are not really cooked through but still half raw.

The service is very slow and they only give you white chicken meat. There used to be wings and thighs, but now only breast

Far too expensive for what you get, we ordered a bucket mix for three people for €38 with delivery and we paid €50 for sauces for fries, what we got is a joke. Soft fries, soggy chicken, you won't get full and in the end you'll have a stomach ache because it's so greasy. You can do it better yourself.

Super tasty again and very nice staff!

Super tasty food and always good service thanks to the friendly staff

There were many empty/old tablets on the tables. When we ordered, the second portion of fries was forgotten, but that wasn't a problem because the one portion had probably been there for a while. Old and oily taste. The burgers were dry and cold. Only the chicken pieces were juicy, hot and tasty. The employees stood in a pile and talked. All in all, this KFC didn't make a good impression and we won't go there again.

I can't recommend it, you can see the kids menu in the photo. The alleged order selection does not actually exist. The app doesn't ask you what you want. That's why the customer assumes that you will receive what is shown in the picture, but that doesn't exist. To do this you would have to press “adjust”, which would not be explained to you in the app. How is the customer supposed to know that they are not getting what is shown in the photo? Instead, there is the most disgusting selection that the store can possibly offer. Then I’d love to go back to McDonald’s.

Better than kfc Hamburg Wandsbek

Everything is fine! The staff is friendly, clean and cozy ☺️

Been trying kfc for ages and trying to order online. Paypal acknowledged successfully, only KFC waited for a receipt. The least we received online was a friendly hint that something had gone wrong. Direct reference was made to the service in the affected branch. Discussed over the phone in the hope that I had received an email from kfc, I arrived there and was told quite defensively that “there is nothing that can be done here”. Not very solution-oriented, they suggested that I could order the order again on site (pay again, of course). You could ultimately get the money back from Paypal (“or from KFC in a few weeks”). Although the Paypal problem is said to have never existed, paradoxically the branch manager (shift manager?) still advised against ordering online... For an order worth just under €50, you don't seem to be paying for the service but only for the goods.

A really clean store, very nice staff, the employees were really friendly and gave us really good advice! And the food was just as you'd expect from KFC. It's a matter of taste, of course—I really, really like it!

It was a pleasant stay. Food was fresh and warm and the staff was extremely friendly. I've been to a few KFC branches and I have to say that the branch here in Neumünster was the friendliest and freshest so far👍 I'd love to come back!

This branch is the best of all the KFC branches we've visited in Germany. Extremely friendly, with 100% hospitality. We ordered two meals there, which were even brought to our table. Very clean and well-maintained. The owner does an excellent job!

One of the best KFC restaurants, always clean and the food always fresh. The staff is always friendly, highly recommended.

A very clean store, and the restrooms are also clean. It's very tidy and there were a lot of people helping out on site. The parking lot is unfortunately very small, but neighboring supermarkets also ask for parking. The food was delicious, hot, and fresh. Ordering was very quick. I was helped with my questions and explained what to look out for. This KFC more than deserves its 5 stars. Keep it up 👍

Unfortunately only zero drinks, although regular Pepsi is offered on coupons.

The food took quite a long time, as if the staff there didn't know what they were doing. Some people who came later got their food earlier.

Everything was really good. It was my first visit. Very friendly staff, and the burgers were really great, spicy, and flavorful. The fries weren't that good, but the rest was simply amazing!

Stopped in today with the kids and we know you could say - we would give points! Burger cold fries soft and soggy chicken dry and not tasty! NEVER again for us!

After three years, tested a KFC store again. And it hasn't actually gotten any better. If you have your burgers after a minute at 10 p.m., they have probably been sitting there for some time. That's how it was. Lukewarm and if you look at the pictures of the two burgers, it definitely doesn't look tasty. The most positive thing is that you get three hot wings for free when you rate the place. Here the price-performance ratio doesn't really fit for what you get. For me there are now more years of KFC abstinence.

Got a cold burger and fries for the umpteenth time. Incredibly bad.