Basierend auf 3.352 Bewertungen gefunden auf 2 Websites
Basierend auf 3.352 Bewertungen gefunden auf 2 Websites
Nº 41 unter 42 unter Barsinghausen
Stellungnahmen
Very bad food. Chicken was very dry and didn't seem like it was freshly prepared. The chicken on the burger was 70% breading and didn't even come close to covering the size of the bread. The fries were okay but considering the price the performance was incredibly poor. It's no longer on my table.
Die Hand . 2025-02-16
WEITERE KOMMENTARE IN Google
Very friendly employees and the store was very clean
Ben . 2025-02-11
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Deceiving at first glance. When we arrived there was a strong smell of grease outside and we had to think twice about going in. However, there was no trace of the initial smell inside the restaurant and nothing stood in the way of eating.
Ivonne Klee-Neumann . 2025-02-11
WEITERE KOMMENTARE IN Google
The store is very clean. Friendly staff and the service is also very quick.
floew2800 . 2025-02-11
WEITERE KOMMENTARE IN Google
Very clean, great service and friendly service.
Tolga Günver . 2025-02-11
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Shocking conditions at KFC Barsinghausen: Old fat, hair in the food and harsh answers A simple visit to KFC Barsinghausen was supposed to provide a quick meal, but the experience turned out to be a prime example of poor hygiene and poor customer service. The bitter taste of the fried chicken was noticeable from the first bite. The reason for this quickly became clear: old frying oil. In response to my complaint, the shift manager initially assured me that the oil would be changed daily. She disappeared into the kitchen, ostensibly to take photos for evidence, and returned with the astonishing realization: the oil had “not been changed for a few days.” They promised to fix the problem immediately. Old fat remains old fat I waited patiently for a fresh portion, but the new chicken pieces still tasted like old fat. It turns out that the oil was apparently just filtered, not actually changed. When asked, the branch manager confirmed this practice and explained that the oil was filtered regularly. However, the bitter, spicy finish of the meal told a different story. Complaints? “Other guests are waiting too! A second complaint was harshly rejected with the comment that “other guests were also waiting for their orders.” Two women who overheard the conversation also asked for fresh chicken pieces made from new oil. Her request was simply ignored - an irritating scene that further tarnished the already tarnished image of customer service. Hair in the food and questionable refund practices A look at Google reviews confirms that such incidents are no exception. Many guests report hair in their food, unfriendly staff and a lack of cleanliness: - “Hair in the chicken, no apology, but a stroppy answer.” - “Old, rancid frying oil – inedible!” - “Toilets in an appalling condition, tables not cleared for ages.” After this experience I finally asked for my money back. After some initial hesitation I received the refund, but the height of audacity was the demand to return the now cold fries before I could get the money back. Customer service looks different. Conclusion: Immediate need for action The incidents shine a bright light on the hygiene standards and quality assurance at KFC Barsinghausen. There is an urgent need for management to take action - from regular oil changes to staff training to better response to complaints. Without these changes, this location risks becoming a negative example among fast food restaurants. After all, guests expect fresh food and respectful treatment - no disappointments across the board.
Hallo Deutschland . 2025-02-09
WEITERE KOMMENTARE IN Google
Everything is nice and clean and the food is great!
Niclas Trojok . 2025-02-06
WEITERE KOMMENTARE IN Google
I have never encountered a long queue of people ordering there.. it is done quite efficiently and the waiting time for the food is relatively short.. you can eat there or take it with you.. on warmer days you can eat your order outside.. there is also a large parking lot .. I highly recommend the place
Ulli Wiesław Bieliński . 2025-02-05
WEITERE KOMMENTARE IN Google
Employees not capable of anything. Order packed half-heartedly. Started again 3 times so that it would still be packed incorrectly. They don't deliver either. 1 hour for nothing
T4gba . 2025-02-03
WEITERE KOMMENTARE IN Google
Terrible! The food was okay, but the service that was provided that day was unbelievable! I ordered 3x 9 wings and each one was missing at least 3-4 wings. My corn cob was still frozen!!! It was icy on top and there was no music playing in the store. No recommendation.
arda izer . 2025-02-01
WEITERE KOMMENTARE IN Google
The food tastes great there but customers often have to wait a long time to order. But there is a young lady, about 18, who works at the cash register in a very friendly manner, but I don't want to write her name in public.
Ibo 32 . 2025-01-25
WEITERE KOMMENTARE IN Google
Usual fast food franchise. Service friendly towards customers but otherwise noticeable disinterest in the job.
Lothar Eiden . 2025-01-25
WEITERE KOMMENTARE IN Google
I can't recommend it. Toilet unclean, the KFC is not maintained. It's no longer what it used to be.
Adrian K. . 2025-01-24
WEITERE KOMMENTARE IN Google
ABSOLUTE NO GO!!! 😤😤😤 I ordered mashed potatoes WITH sauce (to take away) twice today, but unfortunately I didn't check until I got home... TOTAL FUCK!!! 😤😤😤 There was almost NO sauce on it at all; I've never experienced anything like that; I also paid 3.99 euros for it... Schwipp came out of the drinks machine instead of Schwipp; an orange, non-carbonated, warm puree!! NEVER AGAIN this KFC!!! 😤😤😤AVOID ABSOLUTELY!!! The “hygiene CONDITIONS” that were VISIBLE even from IN FRONT of the counter were absolutely DISGUSTING!! EVERY Indian Street Kitchen has MORE cleanliness!!! 🤮🤮🤮 I will notify KFC headquarters about this location!!! (I'm NOT a person who's "into" writing bad reviews (PLEASE LOOK AT MY PROFILE!!), BUT this branch urgently needs to be CLOSED, or repositioned under DIFFERENT "management"!! A real SHAME on KFC if this location will be continued “like this” 😤🤮😤 --> Email to HEADQUARTERS IS OUT!!!
Frank G. . 2025-01-23
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The food was delicious and the staff were very friendly. Thank you KFC
speakersboy1 . 2025-01-23
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Food was cold, as was the restaurant room. Not recommended.
Jan Scheithauer . 2025-01-22
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It was nice in itself, but it was so cold in there that you froze even with a jacket on.
Carolin Girmes . 2025-01-18
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You're standing in the drive and no one answers. Occurred several times.
Nico Job . 2025-01-17
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Fries cold, not enough chicken drumsticks in stock, Unfortunately not recommended
a. ecky . 2025-01-11
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Unfortunately we were in a bit of a hurry, so we decided to do the drive in. After 5 minutes, no employee answered. We then drove past the two payment/dispensing windows - no staff to be seen here either. A couple was dining in the restaurant. We were there about an hour and a half after the store opened. Unfortunately we drove on hungry.
Flacky “Flacky” . 2025-01-10
WEITERE KOMMENTARE IN Google
It's quite ok But not very good either..
Alois Junghans . 2025-01-04
WEITERE KOMMENTARE IN Google
Clean, everyone very friendly and quick.
Birgit Nunne-Voigt . 2025-01-03
WEITERE KOMMENTARE IN Google
Toilets are dirty, pepsi has no taste, portions are small and expensive
Alfons . 2024-12-30
WEITERE KOMMENTARE IN Google
Sorry, but I can't make anything out of it, I ordered the double chicken sandwich, the sandwich fell apart, I thought the chicken was too thick... only the edges were crispy and not tasty... I thought it was way too expensive compared to that. two years ago...I don't go there anymore
Ida Jager . 2024-12-22
WEITERE KOMMENTARE IN Google
Unfortunately there was no cheese or tomatoes on the burgers.
Dennis K . 2024-12-22
WEITERE KOMMENTARE IN Google
If you're in a hurry and you're really craving crispy chicken pieces, this is the right choice
Marianne . 2024-12-09
WEITERE KOMMENTARE IN Google
A catastrophe. I drove to Wolfsburg to pick up the car. I drove here to quickly get something to eat and it was like a pig stole everything. The people were unfriendly. I didn't take a photo of the food, but it was half raw. I almost had to throw up
Iker Abad Ameijenda . 2024-11-30
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Nice food and beautiful women ;)
Hagen . 2024-11-23
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The food came quickly and was OK. But the rest was below average. There wasn't much going on. However, some of the staff preferred to use their free time to look at their cell phones rather than walk through the guest area. Despite there being fewer guests, the tray trolley was overcrowded, which suggests that it had not been cleared away for a long time. The men's room wasn't particularly pleasant to my nose either. Perhaps you should increase the cleaning frequency and/or intensity a little here.
Christian Campe . 2024-11-17
WEITERE KOMMENTARE IN Google
Chose burger without cheese, got it with cheese. Training staff is all well and good, but I think the goal should be when I order a burger that it is hot and not served COLD. Your left drinks machine is giving out something mixed instead of Schwipp Schwapp, I would probably check that. After observing the staff, I assume that the handling of products and cleanliness are given less attention. The men's toilet stinks to high heaven, so you can check the water-free urinal.
Anton Ameise . 2024-11-17
WEITERE KOMMENTARE IN Google
The employees can't even count from 1 to 15 anymore. You order 15 filet bites and get 8. When you complain, the employee looks at you like a car and tells the boss "I just made less" and shrugs his shoulders. Sometimes you wait almost an hour for your order. Math isn't their thing either. First the cash given was entered incorrectly into the cash register and then not enough change was given. The most incompetent employees I have ever seen.
Mike G . 2024-11-15
WEITERE KOMMENTARE IN Google
The food Uncle Hans used to make for me was even easier to swallow
cors zagt . 2024-11-13
WEITERE KOMMENTARE IN Google
The food is delicious, the people were nice and the atmosphere was there👍🏻
Casper . 2024-11-13
WEITERE KOMMENTARE IN Google
Order terminals old, slow, dirty and a 1/4 doesn't work. Payment is only possible by card and can only be swiped (I pay for everything with my cell phone) Too bad!
Robin Rudi . 2024-11-11
WEITERE KOMMENTARE IN Google
We really enjoyed it and would love to come back when we are nearby
Heiko Kreisel . 2024-11-09
WEITERE KOMMENTARE IN Google
Normal KFC, there was nothing wrong with the premises or the food, only the drinks were unusually warm compared to other KFCs. Even on a second visit a month later, the drinks are still virtually unchilled. The cold water in the toilet is significantly colder than the soft drinks. When I asked, I was told that the temperature is normal and unfortunately nothing can be done about it. Unfortunately there were no ice cubes. So lukewarm cola again...
somebody1279 . 2024-11-09
WEITERE KOMMENTARE IN Google
Our son was looking forward to eating at KFC again. It started at the terminal and we swallowed how expensive it was, and no card payment was possible. I then paid at the checkout, where an unfriendly and unmotivated employee initially ignored me. During this time my men looked for a place, which unfortunately wasn't easy because there was leftover food everywhere, both on the tables and on the floor. Only water came out of the drink dispensers and when we told the employee only "Pepsi comes from the left one" which we didn't want. The burgers were OK, the fries unfortunately less so. These were cold and tasted like old frying fat. One of the chicken pieces we ordered was missing. Since we had already lost our desire and appetite, we didn't complain again. There won't be a next time here for us.
Nadine Looij . 2024-11-03
WEITERE KOMMENTARE IN Google
The store is just dirty. The food was a little more like lukewarm, the nuggets weren't nearly crispy, the cola was warm. No matter which table you wanted to use, it just stuck with dirt. The drink dispensers were sticky and dirty. In the men's toilet you were greeted by a pungent smell of ammonia, I didn't even want to look into the kitchen area. The shop simply needs to be closed. It's a shame about the money you spend there.
Patrick Eulert . 2024-10-27
WEITERE KOMMENTARE IN Google
Can you also give zero stars? Just bad!!! - Garbage and chips on the floor - sticky tables - splashed drinks station - instead of cola only water came out of the machine (empty syrup liquid) - cold fries - unfriendly staff - Products have become smaller/fewer And all of this at now high prices. Never again.
Corinna Bertz . 2024-10-26
WEITERE KOMMENTARE IN Google
We were there for the second time while passing through. The food was almost cold and the whole shop was extremely dirty.😵💫 I can't recommend it 👎
Uwe Scholz . 2024-10-23
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It's OK... just like everyone else...
MaRkUs Oldskl . 2024-10-22
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Food has now become very, very disgusting. I love KFC and enjoy eating it every time. But this KFC has become excessively bad in the last few years and now it has reached its peak. Employees also unfriendly, had bad experiences and were always given chances, but it only got worse.
Karan . 2024-10-21
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To save time, I ordered via the app and wanted to pick up at the drive-thru. I was skillfully ignored at the drive-in, so I ended up going into the branch. The service at the counter was unfriendly, but my order was processed quickly. Too fast, because (yes, you should look on site) two portions of fries were missing at home and two burgers were soggy (a five minute drive)... And that at a total price of almost 35 euros... Something like that shouldn't happen happen. Conclusion: I won't go here again.
Jörg . 2024-10-21
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Waiting 42 minutes for a burger and fries is really bad.
Marlin G (DEX) . 2024-10-20
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When you go to KFC you actually look forward to delicious American-style chicken pieces. In this branch, this joy and appetite disappeared immediately. It starts with the workers who can't speak German properly. The biggest problem, however, was that 50% of our food had hair in it that was fried. In addition, all drinks were no longer carbonated. All in all it was the last time KFC
Deniz Zeka . 2024-10-19
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It's a good shop if you want something quick to eat unless you're hungry around midnight... then unfortunately the shop is closed. That's why only 3 stars.
Noél Guer . 2024-10-17
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Terrible food, cold and not good, not seasoned, please avoid this place
Daria Foja . 2024-10-17
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The checken wings were just greasy, only 1 piece was broken and the rest was thrown away. The men's toilet smelled disgusting of urine and was very unclean.
Brema . 2024-10-16
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Fries cold, Pepsi system without notice without refrigeration, no ice cream offered as an alternative. The washbasin in the men's toilet needs a makeover.
Ulf “Ulf” Nunner . 2024-10-15
WEITERE KOMMENTARE IN Google
The food is cold...the staff is stressed and therefore waits too long to be served. You can't get me there Go there...I don't need the same thing three times...but the atmosphere is good and clean
Anja Dufton . 2024-10-15
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Disgusting tables (not cleaned). The food was cold and not seasoned. The employees were unfriendly. The toilet smelled like Orin. And the whole floor was full of some sweet drinks (the shoes stuck afterwards) I went in hungry and left again!!!!!
Tim Ste . 2024-10-12
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NOT EVEN WORTH 1 STAR!!!! Never seen such a bad kfc!!! Food and drink stuck to the floor and the counter, and most of the tables were dirty. (my mom told an employee to clean the tables, unfortunately no one was willing to do it!!!) A door to the warming box for the chicken was torn off. The food was thrown onto the tray by the staff and was cold! The drinks were too WARM and STALE. The fries were totally wobbly and for €55… You expect service & quality!!! This store is a tragedy, never again!
Lari Safari . 2024-10-12
WEITERE KOMMENTARE IN Google
There was rubbish everywhere on the tables in the restaurant. The chicken pieces were permanently warmed up in the oven. The toilets smelled of urine. Not again.
Sabrina Hepke . 2024-10-11
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Cold food. Unfriendly staff with a disinterested mentality. WiFi and internet don't work so you can't redeem coupons. Cleanliness leaves a lot to be desired. Not even at the level of a train station toilet. Only benefit because of the convenient proximity to the motorway
Rainer van Raak . 2024-10-11
WEITERE KOMMENTARE IN Google
Slow service, the drinks dispenser has been broken for days and is spraying the drinks out the side. Therefore the floor is totally sticky, staff were informed of this and nothing happened. Furthermore, the air in the room is very bad and there is no proper ventilation.
Klaus Beyen . 2024-10-10
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I had a hair in my food, my food was reluctantly changed, the drinks were warm and non-carbonated. The service staff did not respond to the notice. Never again KFC!!!!
Jan Eggers . 2024-10-09
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Food is good , but the bathroom smells alot. Its clean
Mike . 2024-10-08
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Incredibly slow, unfriendly and only 2 waitresses out of 20 people, food was cold, unfortunately people don't really understand you here either. All orders are wrong
Liz Blub . 2024-10-06
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We waited for half an hour for our order even tho there was only a few clients other than us two.
Thea Zirkel . 2024-10-06
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Please don't be fooled, I give it a full 5 stars!!! FOR THE EXIT DOOR even though it squeaks😒 Joking aside. We went to KFC Barsinghausen for the first time today and, to be honest, I've never come across a juice shop like this before. The food...crispy nuggets, very tender meat but the breading had the same consistency. The kids menu was great in planning but the execution is beyond pathetic. When we asked about the toy advertised, we were told we didn't have any toys. (Of course they were happy to accept the money for this and didn't offer anything that would "compensate" it in any way) The crispy burger, two nuggets in the old-fashioned way in the consistency of the bun, carelessly sprinkled with ketchup and we have a burger for just under 3 euros. Drinks, to say the least, the plörre tastes like stale water that briefly met a drop of syrup. Milkshake, or as it is popularly called, melted soft ice cream. Some varieties don't exist, others are scraped together in such a way that they ultimately have no taste at all. Cleanliness is a sensitive issue, obviously not one here!!! The men's toilet smells terrible, it's clearly a toilet but the smell is so bad that you have to hold your breath. IT'S NOT POSSIBLE!!! Especially not in a "restaurant". The soap dispenser was empty so you found your way into the anteroom of the women's toilet. It doesn't smell that bad here, but the cleanliness is different. The drink dispensers were completely splattered all around and not just since the customer in front of us. The tables seem to be wiped at irregular intervals if at all. All in all it's dirty, the food wasn't even remotely worth the €40 for 3 people and it was the first but certainly the last visit!!! In the future, we'll prefer to take the popular version right next door - irritatingly, even the chicken tastes better here🤔 One thing I would like to emphasize, however, is the staff (at least the one we spoke to briefly was friendly)
Kawasakizx10R . 2024-10-05
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Unfortunately it doesn't taste like KFC. The bites are too seasoned and the crispies taste like nothing. All of the drinks had no fizz and when we were informed, nothing was done. I'm disappointed!!
Nouhad Bachir . 2024-10-03
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It was really tasty until I had this chicken head in my mouth. But it wasn't that bad
Popo Ritze . 2024-10-02
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In this branch I found the men's toilet very unpleasant; I have never smelled such a pungent urine. So that I had to leave the toilet again.
Franziska Stollberg . 2024-09-30
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The employee (with the Chicken Tikka Massala accent) at the drive is the most correct employee in the entire KFC store. We've been there 3 times in a short space of time (I'm obsessed) and went through the drive every time. Very correct employee. I paid with Apple Pay, made a fool of myself the first 2 times and said “€16.99 please” My best friend next to me figured it out straight away, but I was really surprised “Huh, I paid” The 3rd time he gave us 2 Free drinks given. And even then I thought, “Huh, we didn’t drink at all.” Very, very correct employee.
MARIAN . 2024-09-30
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Unfortunately, that wasn't a good experience. Chippy fries, broken cooling system for cola, hot sauce sold out, no soap in both toilets. It's a shame, so no recommendation
Sven Borschinsky . 2024-09-30
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We ordered a bucket of mixed fried chicken and fried potatoes, but apparently, the spicy wings weren’t ready, and we had to wait over 10 minutes for our order. I don’t mind waiting, even though it’s supposed to be fast food. The real issue was that they left the fried chicken and potatoes on the tray the entire time, and when the wings were finally ready, they added them to the cold bucket. As a result, we ended up eating only the wings, as the rest was cold and pretty much inedible. To make things worse, the toilets and tables were super dirty, with no soap and no toilet paper in the female bathrooms. It was an incredibly disappointing experience from start to finish.
Mozhgan . 2024-09-29
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I have never experienced such disastrous conditions in a fast food restaurant. It was dirty (tables not cleared, not wiped). The drinks must have the wrong mixing ratio. The breading was undercooked and the fries were bad. Extremely bad!!!!
Rafa . 2024-09-29
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Worst KFC Dry fries Maybe from yesterday Nothing warm Drinks taste like mold STOMACH PAIN!!! Watch out! WET SLIDEEEEE! Dirty (most often at the drink dispenser) Urgently needs to be cleaned up Disgusting 🤢 Bad service, (0 stars ⭐️)
Digga . 2024-09-29
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It's no longer the same as it was at the beginning. Hardly any staff and they can hardly speak German. The chicken pieces no longer taste as seasoned as they did back then. Fries very dark and lukewarm, but the cola was too warm. The table we were sitting at was clean, but the floor was even dirtier. Then I saw that the area around the drinks dispenser had been cleaned with disinfectant, that's ok. But the drinks dispenser was then wiped off with the same rag. I lost my desire to drink. All in all, it's clear to me that I don't need to go there anymore. I'd rather go to the neighbor's, it's definitely cleaner there.
Sabine Erdmann . 2024-09-27
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Been here many times but the first time in 3 years You can only order by touchscreen There are only sugar free drinks The chips were old and soggy Only 1 piece of my 3 piece box was nice. The mashed potatoes and gravy was awesome People needed help using the touchscreen but none available and other customers had to help Dissatisfied this time after many previous visits being good Such a shame
David Hunt . 2024-09-24
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Cold chicken, wrong orders... The staff are probably working as punishment.
Marcin Stefański . 2024-09-24
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Super nice team. Ordered 2x chicken share menu, unfortunately the food was bad: ultra greasy (fat dripping from the meat), not crispy but wobbly. Fries unsalted. Sun, 09/22/24, 4:10 p.m
Josephine Helou . 2024-09-22
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Unfriendly, many dishes not available, coffee machine broken
Gabriele Blank . 2024-09-20
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I have never experienced such a bad Kentucky store. Of the 4 order columns, 3 were broken. It wasn't possible to order at the counter because the waitress couldn't operate the cash register. The drinks were warm. When asked, they say "I can't change it either." At the time of our stay, 6 people left the store without ordering. We go to Kentucky a lot, but we haven't experienced this yet.
Manuela Freckann-Feldi . 2024-09-20
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Great place to eat. Quick to prepare and delicious. I go to Kentucky often, it's better than Mc D or BK.
Sabrina Eickhoff . 2024-09-18
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Since the new staff it's just been bad
jarwin.44 . 2024-09-15
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Very disorganized, possibly overwhelmed, parts of the order were not there for several people, the drinks tap was unclean. We won't be coming back.
Stephan S. . 2024-09-15
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Unfriendly staff who don't enjoy their work and rather enjoy scaring away customers with inflexibility and stupid comments. Puree was inedible and prices were definitely overpriced for quality. This was our last visit here in Bad Nenndorf!!!
Simone Hunds . 2024-09-13
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I would really like to be able to give 0 stars, I had to wait 30 minutes for cold food, the toilets were broken, only water came out of the drinks dispenser and never came back.
Fabian Stolz . 2024-09-08
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I'm visiting friends. Ordered online to pick up and paid over €50. The staff forgot half of it on site. It was then done in a rightly bad mood. Honestly, if I pay in advance, I want to have what I ordered...then be home within three minutes. Fries completely cold... Which isn't surprising since they weren't really cooked through either. Never again
Magdalena Schulz . 2024-09-07
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The shop looks very run down. Drinks machines for self-filling are broken. I got my drink at the counter and it was at room temperature and no longer carbonated. Air conditioning and men's toilet also broken. The children's slide looks totally shabby and the whole store looks as if the owner is taking every cent out of the company and has no interest in maintaining the value of the premises. The chicken was okay, the fries were totally over salted. Better go over to McDonalds.
Vincent Hanna . 2024-09-07
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The food is typical KFC. The service average and the cleanliness Well, yes.
Uwe Ochs . 2024-09-06
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Unfortunately the experience wasn't that great. A colleague spoke German, but he was busy with everything other than supporting the two women who spoke less German. Drink stations were warm and non-carbonated. After several attempts in German and English to point this out, we were given a drink by the Drive Postmix. The shop seemed dingy, a bit listless and tired. It's a shame because the burger was great, fresh and really tasty.
Rene Kugele . 2024-09-04
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Decent wait time even when the place is empty, tendence to forgetting orders and they only have sugar free drinks. And also, pretty pricey for a fast food joint.
David Sandor . 2024-09-03
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So far the worst KFC store I've seen. If there were minus stars, I would give them. Among the shortcomings: 3 of 4 order terminals not working No payment by card possible as it is obviously defective, payment only possible at the counter. In the visible kitchen area, chicken pieces and fries on the floor and trampled on An order that wasn't picked up was thrown back into the warming area, or at least the fries were thrown away. (Goods have already been in the pickup area for 20 minutes) Staff urgently need to be trained in handling food. Orders were put on a tray, then packed into the paper bag with our hands and without gloves because it was supposed to be take-away, or thrown into the paper bag. The drinks dispensing area was unclean, no lids were filled, napkins and straw wrappers were lying everywhere. Syrup container Cola empty, Cola was a brown colored mineral water. (See photo) Waiting time (6 Crispy with fries and Cola) over 30 minutes Cover for stirring milkshake completely too splattered with leftover milkshake Tablet with leftover food left on the table by customers was not cleared away. Staff ran around the restaurant hectically and completely uncoordinated Customers constantly complained about their orders because something was missing or incorrect orders were issued. Both hinges on the left-hand chicken warmer were broken and the door was hanging askew in front of the container The match leader should take action here URGENTLY!!!!!!!
FRank Roesch . 2024-09-01
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Portion size was pathetically small. Overcooked and smelled like the inside of the drinks machine. One tap was already empty of coke syrup.
Sandra Jedrzejewska . 2024-09-01
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Unfortunately, this was a very disappointing visit to KFC. We waited a full 30 minutes to get our food. In addition, items from our order were not in stock. Some of the drink dispensers were empty. The drinks we got were warm and there were no ice cubes. The staff seemed overwhelmed and the toilets were in an unclean condition. My recommendation: It's better to drive on and look for another restaurant.
Linaber Ber . 2024-09-01
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The drive-in really leaves a lot to be desired. You wait forever to order, especially at a FAST food restaurant. After waiting forever, I was turned away at the counter and asked to order in the restaurant. Instead of simply sending an employee out and telling them that you can only order inside.
Lucas Bruns . 2024-09-01
WEITERE KOMMENTARE IN Google
I was at KFC today and have to say that my experience was unfortunately anything but satisfactory. First of all, the men's toilet was closed due to renovation work. So I had to use other toilets, but they were in a very unhygienic and dirty condition. As I poured my drink , I immediately noticed that it contained no carbon dioxide. When I asked, the employee explained to me rather succinctly that the problem had existed for two years and that we just had to accept it: “What comes out comes out.” I was not offered any compensation or a replacement drink. The behavior of the staff was particularly disappointing. The employees seemed unfriendly and unhelpful. Overall, the team not only lacked friendliness, but also basic competence. I didn't expect something like that from a fast food chain like KFC. I really hope that the situation improves soon, because visiting there is no fun.
Samy B. . 2024-08-31
WEITERE KOMMENTARE IN Google
Disaster!! Fast food 😡For us it took about 35 minutes from ordering to the finished menu! Ordering only possible on the screen! Of the four available, only two are functional! Card payment didn't work at all (not just for me) Drinks dispenser only one in operation Cola rather room temperature! Staff unfriendly! And not that motivated. The visible area of the kitchen was not clean! The burger was good The chicken parts were somewhat cross. All in all, McDonald's would have been a better choice!
Jörg Westphal . 2024-08-30
WEITERE KOMMENTARE IN Google
Disastrous drive in, 30 minutes until you received your order (ordered online) and only because you went to the front of the counter yourself. The vehicle in front of me was parked for 15 minutes longer than me. It doesn't work at all. They apologized for the “delay” and gave a little something. Coleslaw and a mug. Ridiculous. The whole order should have been free.
Nie Mand . 2024-08-29
WEITERE KOMMENTARE IN Google
Clean is different! Ordering automatically didn't work because it was defective. Then ordered at the counter. Food ok but quite expensive for the four parts. Only one drink machine was ok... it was dirty and sticky. Drinks were warm! The air conditioning was probably broken too… the whole place looks pretty finished! There wasn't much activity in the branch either. The men's toilet was closed, so the disabled toilet was used. So dirty 🤮 if I had seen them before, I would have left!!! Something like that should be reported, in my opinion! Never again!!!
marcus tegtmeier . 2024-08-28
WEITERE KOMMENTARE IN Google
It's a motorway rest area, which is probably why the toilets are dirty and the men's toilet is broken. The staff seemed inexperienced and understaffed. They couldn't keep up with the refills, the tables were all dirty, the clearing carts were all overcrowded. It was okay outside, with 36°C the guests probably stayed inside or fled by car. Of the 5 dips, 3 were sold out... But the food was fresh and very tasty. No burping from old frying oil, tender chicken breasts, menu alternatives to the fries such as coleslaw, mashed potatoes or half an ear of corn. That's why and that's the only reason the store gets 3 ☆ from me.
motti marija . 2024-08-26
WEITERE KOMMENTARE IN Google
Just ate there, in between I wasn't sure whether we were at KFC or the petting zoo. A few furry friends smiled friendly at us with their little googly eyes outside under the play tower, which children had been playing with a few minutes before. (see pictures) As trusting as the little furry friends were and according to the branch manager's statements (conjecture based on his clothes) "you can't do anything" "they play football here at night" "as big as a cat", it can be assumed that the little or Even big guys have been up to mischief there for a long time. He reported with a grin on his face and seemed to speak “proudly”!? while my friend ate his food in disgust. Definitely my last visit there. I have nothing against these animals, but in my opinion they don't belong near a restaurant. It's probably not unlikely that they have already found their way into the restaurant, but that can only be assumed. UPDATE: After two months still no response regarding the problem..
Nyucy . 2024-08-25
WEITERE KOMMENTARE IN Google
Worst KFC Avenue times. Cold food and unfriendly service. Drinks inadequate. Only zero drinks.
Axel Gospodarek . 2024-08-25
WEITERE KOMMENTARE IN Google
Unfortunately zero stars are not possible. The food is sticky, the staff is clueless and mumbles around and to make matters worse, the toilet is dirty and there are no clean tables.
S. S. . 2024-08-25
WEITERE KOMMENTARE IN Google
Awful! Against my better judgment, I got “food” here a second time. Mainly out of modesty because I didn't just want to go to the toilet. Which I can already start with; I read about the defective men's toilet in an older review. That's still the case. You can probably save money and just keep sending the men to the disabled toilet. The toilet seat in the women's toilet is also broken and you bruise your skin when you sit on it. I wanted to pay with vouchers. To do this, you had to get the manager (?), who absolutely couldn't handle the system and constantly insulted his - in my opinion - more competent employee in front of me. I didn't check why they both spoke German to me but English to each other, but it was entertaining. By the way, this order, which I'll get to in a moment, took me almost 17 minutes. Meanwhile, 5 employees stood behind the cash registers and watched instead of serving other customers. The “food” immediately reminded me why I had actually decided never to go there again the first time. The fries belong in a museum rather than in a bag. fried 124 times. The ones that weren't hard and brown were cold and rubbery. The twister's wrapper (if that's what it's called) was burnt and left a nice charcoal taste. I was able to wash this down with a lukewarm cola syrup drink; Mirinda, which I preferred, was not available at both dispensers. Donors spray the clothes and everything around them, it looks great. If I had paid for this rubbish (almost 12 euros) myself, I would have turned around on the train and thrown everything on the counter. Seriously - how can you let a franchise partner run a branch like that? Is no one checking? Does no one important read the reviews? Just incompetent and w****ish.
s K . 2024-08-25
WEITERE KOMMENTARE IN Google
Drive in, am 23.08. Nachmittags. Die Mitarbeiterin war super nett, super freundlich und die Bestellung ging echt fix, gerne wieder.
Dennis H . 2024-08-25
WEITERE KOMMENTARE IN TripAdvisor
The worst thing I've ever experienced, I can't really give it a star, service haphazard, kitchen without gloves, no indication that the drinks machine is broken, the drinks lukewarm and not even ice cubes. When the "food" came it was partly cold because one burger was forgotten and the food was sitting on the counter for so long...
Matthias Weist . 2024-08-24
WEITERE KOMMENTARE IN Google
Great quality, very clean, gladly again
Martin Schuppe . 2024-08-24
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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