Kentucky Fried Chicken in Barsinghausen

got heavy food poisoning after eating there.

The food wasn't really warm. Toilets, shoes stick to the floor. The shop was empty, but still not clean. Better off going to the Golden Seagull.

Absolutely well-deserved 5 stars! ​This KFC is an absolute must-stop for me when I'm traveling on the A2 toward Bad Nenndorf. The location right off the highway is incredibly convenient. ​The food here is always spot on – the chicken is super juicy and crispy, just as you'd expect from KFC. Even during rush hour, the drive-thru always moves quickly, and the staff is friendly and efficient. The interior is clean and tidy, making it a pleasure to stop for a quick break. ​I do have one tiny personal gripe: I miss the old, proper buckets for the food. While the current cardboard packaging is functional, the classic buckets simply had more style. But that's really just a small nostalgic comment and doesn't detract from the quality or the excellent service here at all.

Very dirty, and unfortunately, the staff wasn't all that friendly. While you get served quickly and don't have to wait long, you're unfortunately neither greeted nor served in a friendly manner. On top of that, 95% of the tables were dirty, there were crumbs all over the floor, and the drink dispenser was completely full of booze. And unfortunately, it's also very expensive. But the food was still delicious :)

Everything was cooked too briefly. Unfortunately, Labrieg

The food was okay, but as usual, very expensive for what you get. I'm only giving it one star because the entire place was incredibly dirty. I arrived at a table sideways with my pants on and ended up with grease stains (from the edge of the table!). There were food scraps on the tables and benches as far as the eye could see. This made it difficult to find a seat, even though the place was empty. The staff are also sometimes afraid of rags, so they stand waiting behind the counter instead of cleaning. I lost my flip-flops twice while walking because the floor is so sticky. Every step is accompanied by a smacking sound. No toilet paper in the restroom - I'll now go to the McCes across the street to use the restroom. Never again! The hygiene department here needs to take a look.

The men's restroom is extremely dirty. It smells strongly of urine and ammonia. There's an exhaust system, but no fresh air supply.

I'm giving it one star. I understand that guests don't always leave everything clean, but the staff should pay attention. I was especially shocked by the rats in the playground that were eating the children's leftovers 🤯. Absolutely unhygienic and unacceptable!!!

I got a chicken cheeseburger earlier. When I bit into it, I noticed how gristly and tough the meat was. Turns out it wasn't cooked properly. Something like that can lead to poisoning and even be life-threatening. I advise everyone to check their food before leaving the store or biting into it. Disgraceful!

The whole KFC is super dirty, not to mention the toilets,

The bathrooms and hallways are filthy. The food is mediocre, even uncooked.

Good food, very nicely decorated, but you should skip the men's restroom. (I think that's the case with almost every fast-food restaurant near the highway.)

The food was cold and really not good. The tables were dirty. Afterward, I wanted to quickly order a coffee at the counter to go, but I was asked to order it at the kiosk and wait my turn (several large orders ahead of me). Clearly a staff shortage, a shame in such a busy KFC.

This place is beyond disastrous. The staff are blatantly disorganized. The food tastes absolutely nothing. Everything is served cold, mayonnaise is forgotten, and the staff make unreasonable comments as if they were stealing mayonnaise. "They all say that," we were told. And the same thing happened with the drinking cups; we were given too little, the same statement... How cheeky... we're guests. The district manager should do more unannounced inspections, preferably without warning, and pay more attention to the reviews written by guests. You should focus on improving the hygiene of the restrooms, not even having soap. And then a well-known chain from America, poor Mr. Sanders. What kind of superiors do you have there? If I, as a team leader, saw something like that, I would immediately issue a warning for such misconduct. For this reason, it's a real shame that we won't be visiting KFC again. And the outside area isn't child-proof. The small door leading to the parking lot was probably broken at some point, and the door was left open at half-mast. It looked very shabby.

I want to praise this KFC. They have the most polite and best staff of any in the area, even though Bad Oeynhausen is 25km closer to me. I only go to you from now on (4 times in the last 4 weeks). The only slight drawback is the men's restroom; I've seen cleaner ones, but you're on the highway, and compared to other highway restrooms, you're tolerable.

KFC food Good, fast service...the place is clean but gloomy...

Very, very slow service. Toilets are dirty. Soap dish doesn't work. Very bad impression of service

Stopped on the way back from vacation... No one else was in the store. Ordered, waited a bit... Food ready, but burgers and fries cold. Complained, got everything replaced, but the employee didn't seem particularly interested. Unable to clear away the tray because all the carts were overflowing. Several trays were already sitting next to them, ignored by the staff, just like the dirty floor and the musty, dirty restrooms. That was definitely our last visit. Too bad the store manager wasn't particularly interested in the fact that several people had complained independently.

I rarely give bad reviews. But from the cold, soggy food, which was also the wrong thing, to the incredibly dirty store, everything here is simply inadequate. It smells of manure, and the toilets are breeding new germs... I seriously wonder why the health department is keeping the store open.

Nothing's going on, and the place is completely jammed. The restrooms stink, the tables aren't cleaned. Four fries and two burgers were ice-cold. They were new. Others had the same problem and also complained.

Dear KFC Team, I would like to express my serious concern regarding an employee at your store. The employee, Shahid Shahid, behaved extremely unprofessionally and disrespectfully during my visit – not only towards me, but also towards several other customers. I witnessed several customers simultaneously complaining about his rude and inappropriate behavior. His interactions with customers were unacceptable and – to put it bluntly – extremely unclean and disrespectful. This kind of tone and behavior is unacceptable for an international company like KFC. I urge you to investigate this incident and reprimand the employee accordingly or take further action. Many customers, including myself, feel very uncomfortable and mistreated by this behavior. Sincerely

I wanted to drive past him to pick up something to eat but I stood in the restaurant for 20 minutes after the terminal didn't work and nobody wanted to take my order. I asked him to leave. Thank you very much for the delicious food, I can't recommend it. The last time I was there they put something wrong in my bag.

One of those typical KFCs on the highway. Since we needed gas anyway, we grabbed a bite to eat there. The food and service were OK, but the floor in the restaurant was very sticky and the restrooms were pretty ugly! So, it looks great on the outside, but ugly on the inside. More attention should be paid to hygiene and cleanliness here. A 4⭐ for the food, otherwise it would be a 3!

The food was ok, but the cleanliness left a lot to be desired, especially the toilets were disgusting, as if hardly anyone cleaned them.

Horrible, the restrooms smell disgusting. No soap for washing hands. No Wi-Fi. No signal in the area. Not a huge selection and a lack of plants. The manager's curt answers to questions. Tough, tough...

The food was disgusting, so we returned it, but the waitress ignored it. Apparently, there's no quality control at KFC. Additionally, the franchise operator has such high hurdles in its feedback system that I wasn't able to provide feedback based on the receipt, even though I was asked to. Anyway, after three such experiences, we're "done" with KFC.

Just fast food. Fries were lukewarm. Service was okay. Ambience? The cleanliness leaves something to be desired.

Cleanliness leaves a lot to be desired.

Well that was really one of the worst branches I have ever visited, it was dirty, the employees could speak little to no German and we don't need to talk about the food, I have such a stomach ache after my visit today, so it is definitely not recommended

It's just abnormally dirty, nothing more needs to be said. The pictures speak for themselves. #AntsAtTheDrinksTaps

Very dirty outdoor area Tables and benches dirty

What a disaster! The restroom is so dirty and smelly it makes you want to stop eating. The tables are not cleaned. The wait time is very long despite not being very busy, and at the end, your order is incomplete. I do not recommend it!

Shit as hell, I've never seen anything like it anywhere, stay away from it!!!!! The food is crap

The burgers I ordered were COLD right after being handed over at the drive-up counter! Napkins weren't included in the bag. Since I hadn't left yet, I complained immediately, and after a short wait, without any further notice, I received two new burgers, which were, believe it or not, 37°C (100°F)... (I had a thermometer handy for work reasons). At least now I know I shouldn't go to this chain regularly!

€4.19 for a 0.3L milkshake - and it's just over 0.25L! The fact that the 0.25L milkshake for €1.99 promotion was over wasn't announced when ordering, but only at the time of delivery.

Everything was very dirty, and when it first opened, the tables, ordering terminal, and drinks machine were still sticky from the day before. The restrooms weren't good either.

In terms of menu, they put even more effort into it than other fast food restaurants

Don't eat here. The service is terrible. More like slow food than fast food. The chicken is mushy and limp, not crispy at all. The soft drinks taste like water. The restroom is dirty, and the pungent ammonia/chlorine smell brings tears to your eyes. I can't believe KFC is behind this. Do yourself a favor and go across the street to McDonald's.

After KFC, I was covered in little bugs, and the staff never served our food properly; there was always something missing.

Bad shop and service, even worse was the parking lot (more on that below). There were feathers in the kitchen and bits of food came out of the drinks machine, which really ruined my appetite! But that was just the beginning. I don't even want to talk about the toilets... a little saying: the shit hit the fan. I don't recommend this shop! If you have no other choice, watch your cars and don't talk to the employees. Tip: There's an interesting shop across the street.

Bad luck. The toilets smell like tea made from urine and lemon, sitting outside is impossible because they have a thunderstorm-breeding facility there or something, and the food tastes pretty mediocre. I'm shorting KFC tomorrow with such juicy leverage; this can't last much longer.

Food was as good as usual, service rather poor. Too few staff.

Half of the order was missing and after the visit we were covered in bugs and flies that probably came from the toilets

The taste is very bad, everything is disgusting and has nothing to do with a real KFC. The self-service drinks machine was broken, and only hot drinks came out. The manager didn't care that the drinks were warm and only planned to fix it late. The tables aren't even cleaned, and it stinks to death. The KFC in Hanover was much better.

Drinks were warm the chickens were not properly fried

I've been visiting this KFC about once a month for years. It's astonishing how consistently this branch is deteriorating. Today, the door no longer had a handle. The vending machine only dispensed stale, warm Coke. The chicken wings were completely dried out. The restroom is an absolute disgrace. In my opinion, management is deliberately allowing this deterioration. The health department needs to take action. This was my last visit.

The food was bad, and there's no air conditioning in this hot weather. I can't recommend it.

So if you're driving along the A2 and just want to take a break, I can only warn you against this place! The chicken pieces were warm but completely dry! The burgers were okay. The fries had no salt! The drink refill station was completely filthy! The tables were sticky 👎🏻. Toilet? Don't ask! Absolutely terrible! So just keep going or go to the other side!

Employee motivation looks different. Burger buns look unbaked, more like they've been microwaved and left to cool. The best part, though, are the men's restrooms; they have a pungent ammonia smell, as if there were ten tomcats living there somewhere. Ugh, ugh, ugh.

The wait was almost 30 minutes, and the restaurant and restrooms weren't in the cleanest condition. They're probably understaffed. Never again.

The food is okay. The regular prices are quite steep. The store was quite warm yesterday. Isn't there air conditioning? Ants were spotted....

30 minutes of waiting for food and you don't know if you'll get your full order. I didn't get it

I went there yesterday with my girlfriend, and we both ordered the "Squid Game" combo meal. Unfortunately, neither burger came with a salad, and one burger was missing the pink bun that's typical for this meal. Instead, they used a completely different bun, which wasn't what was advertised. When I asked about it, they simply said that the ingredients weren't currently in stock and wouldn't be available until tomorrow. When I asked what they could do about it, they simply said, "There's nothing they can do." Very rude and completely unaccommodating. You don't get what you ordered—and you pay full price for it. The restaurant was also pretty dirty. Overall, a very disappointing experience. I'd love to give it 0 stars.

I got cold, dry fries. Too expensive for such unappetizing food. It didn't taste good. I had a milkshake, and the outside of the entire cup was covered in chocolate. The mashed potatoes were so disgusting. I have no idea what was in it. It was way too warm inside. Kudos to the employees for not getting heatstroke yet.

Bloody hot once you enter. Toilet was bloody smelly. People here don’t smile. All were rude and poker faced. They shouted numbers like calling children. Pls clean the toilet, damn!

Very busy due to a holiday, the team tried to keep the waiting time for food short.

Bad service. Dirty. Disgusting smell of ammonia in the toilet. Never again!

Disgusting and criminal. We were served expired food here today. The best-before date was simply pasted over and falsified. This isn't an accident; it's intentional fraud and a threat to the health of every single customer. How can and should a store like this still be open? Disgusting, irresponsible, and absolutely unacceptable. A complaint would be more than justified. Reports to the relevant authorities will follow. I wish you the best of luck with the business inspection, including the food inspection.

The receipt wasn't printed correctly. The fries were cold and unsalted. The staff were very slow and complicated!

Very small menus compared to other KFC other much better locations

Very good food and the employee Markus was a 10/10 in service he is super friendly and is highly motivated for that he should honestly be honored

It used to be a very clean place, but for the past four or five years, it's been run down. The staff speak almost no German. If you ask them something, they won't understand. The self-service drinks machine is very unhygienic and barely cleaned. There's always something missing from every third order, and the food isn't prepared with love anymore.

The chicken wasn't crispy and the burger was relatively dry. The atmosphere was good.

The order terminals are confusing. The staff didn't want to help even though there were hardly any guests there. I was there twice, the first and last time.

I was there once and waited for almost 3 hours and didn't know what to do because I forgot my cell phone and then the food wasn't that tasty either

We had to wait about 20 minutes for an ordinary order, the staff seemed disoriented and demotivated... after we were finally served, the order wasn't even complete! The food wasn't really warm either, apparently the drive-thru is preferred and the food cools down on the shelves until the customer pushes for their order! The counter advertises: 3 free hot wings for 5 stars on Google - that certainly won't solve the problems in the restaurant!

Unfortunately the preparation took quite a long time. The food tasted very good.

15 minutes waiting time, but fresh. Only the fries are just not that great

The shop looks very run down. Drinks machines for self-filling are broken. I got my drink at the counter and it was at room temperature and no longer carbonated. Air conditioning and men's toilet also broken. The children's slide looks totally shabby and the whole store looks as if the owner is taking every cent out of the company and has no interest in maintaining the value of the premises. The chicken was okay, the fries were totally over salted. Better go over to McDonalds.

That was the worst KFC I've been to. As a customer there you are worthless, eating cold and inedible food. The food was cold and the fries tasted old The staff was very unreasonable and very unfriendly. When I pointed this out to the staff, they told me it wasn't our problem. And the toilets are very dirty. This store is not recommended .FF.

Delicious food, friendly staff and great atmosphere. I always feel comfortable here

Service is really good, staff is very nice and friendly

Crazy, how fast and delicious they made my food!👍👍👍

They waited a long time. They messed up our order - they gave us the wrong burger and spicy wings instead of legs. There were a lot of people in the restaurant and not enough staff, so most likely because of this there were delays and incorrect issuing of orders. Restaurant management needs to better plan the number of employees.

This KFC restaurant is really very bad and my family won't go there again! We waited forever for food and the employees seemed very disorganized. The digital scoreboard wasn't being used and was full of outdated pickup numbers, so we didn't know when it was our turn. Our food was ready 45 minutes after we ordered. Unfortunately, three things were missing, but they were given to us later without any problems. The food was mediocre with positive and negative aspects. The Colonel Original Burger was particularly bad: totally oversalted and not at all tasty. A burger the world doesn't need! Unfortunately, the puree wasn't that tasty either: very dry and sticky... In addition, the men's toilet was extremely dirty and there was no soap. I'll give KFC another chance somewhere else, but definitely not here anymore!

It took a long time and mostly the tables and floor were dirty

The toilets are a disaster. When you enter, you immediately notice a strong smell of urine. No soap, no warm water.

No good service and no good employees, bad employees, what happened to me is better, all McDonald's eat better cheaply

Very clean and nice environment. The food was delicious and was served quickly by the friendly service staff.

I visited the store again and I am very satisfied.

Curly fries for €3.99 are really hard, but they're also ice cold, not even lukewarm...

purely. cosy. the toilet is clean.

The food was good. The SchwipSchwap Zero, which was offered, was unavailable. The men's restroom was dirty and had a very unpleasant smell. The faucet was unsecured in the sink. Several tables in the restaurant were dirty, making them unusable.

Food good. As always tasty. The only downside the toilets. Already dirty at 11 in the morning ...

Too bad! Rice box hasn't been in the program for a long time. 2023/24 Everything changed after the entire staff (new management) was replaced. Too little for more €. 🤷🏼‍♀️

Employees were friendly And this time everything was in the bag

Were there on a Saturday in March 2025 at 12.30 p.m., food (the special menu (at €4.99+5.99) was cold, restaurant was very cold, garbage trucks were running over, tables weren't wiped down, it was probably because the staff was understaffed. But still very nice.

Very friendly. Food quick and fresh. Stay like that

The food is great but the place is so cold that you can only eat there wearing a jacket

Ambience very dirty, rubbish in the shop when picking up and seating, tables not clean and from the toilets, shame on you!!!

Very nice environment and service

Very nice staff especially Shahid!

It's terrible, the food is always cold.

There was nothing crispy about this chicken at all. After a comment we received a new one, but this one had apparently also been in the warming cupboard for a while.... weak food, just like the service...

Shahid is the best shift manager in the world!!!!

Very bad food. Chicken was very dry and didn't seem like it was freshly prepared. The chicken on the burger was 70% breading and didn't even come close to covering the size of the bread. The fries were okay but considering the price the performance was incredibly poor. It's no longer on my table.

Very clean, great service and friendly service.

Deceiving at first glance. When we arrived there was a strong smell of grease outside and we had to think twice about going in. However, there was no trace of the initial smell inside the restaurant and nothing stood in the way of eating.

The store is very clean. Friendly staff and the service is also very quick.

Shocking conditions at KFC Barsinghausen: Old fat, hair in the food and harsh answers A simple visit to KFC Barsinghausen was supposed to provide a quick meal, but the experience turned out to be a prime example of poor hygiene and poor customer service. The bitter taste of the fried chicken was noticeable from the first bite. The reason for this quickly became clear: old frying oil. In response to my complaint, the shift manager initially assured me that the oil would be changed daily. She disappeared into the kitchen, ostensibly to take photos for evidence, and returned with the astonishing realization: the oil had “not been changed for a few days.” They promised to fix the problem immediately. Old fat remains old fat I waited patiently for a fresh portion, but the new chicken pieces still tasted like old fat. It turns out that the oil was apparently just filtered, not actually changed. When asked, the branch manager confirmed this practice and explained that the oil was filtered regularly. However, the bitter, spicy finish of the meal told a different story. Complaints? “Other guests are waiting too! A second complaint was harshly rejected with the comment that “other guests were also waiting for their orders.” Two women who overheard the conversation also asked for fresh chicken pieces made from new oil. Her request was simply ignored - an irritating scene that further tarnished the already tarnished image of customer service. Hair in the food and questionable refund practices A look at Google reviews confirms that such incidents are no exception. Many guests report hair in their food, unfriendly staff and a lack of cleanliness: - “Hair in the chicken, no apology, but a stroppy answer.” - “Old, rancid frying oil – inedible!” - “Toilets in an appalling condition, tables not cleared for ages.” After this experience I finally asked for my money back. After some initial hesitation I received the refund, but the height of audacity was the demand to return the now cold fries before I could get the money back. Customer service looks different. Conclusion: Immediate need for action The incidents shine a bright light on the hygiene standards and quality assurance at KFC Barsinghausen. There is an urgent need for management to take action - from regular oil changes to staff training to better response to complaints. Without these changes, this location risks becoming a negative example among fast food restaurants. After all, guests expect fresh food and respectful treatment - no disappointments across the board.