Kentucky Fried Chicken in Bochum

Orders are very often issued completely incorrectly

A mediocre KFC. The food tastes like cardboard. The mashed potatoes are horrible. Seats and tables are often dirty. The machine works slowly. But the employees are nice. And the food is ready quickly.

Food tastes bad and stale. They give you bones in the name of body pieces. Not worth your money.

Ordered sugar-free Schwipschwap, got sugary(!) Mirinda. If I had diabetes, it could have been dangerous. Three guests in the restaurant on a Tuesday evening and they manage to serve cold fries.

Very sad when at 10:30 p.m. you are only told what you can order. It's okay if everyone is busy cleaning, but then please adjust the opening times if you don't want us to order anything from you in the evening. Disaster of the store.

The chilli cheese sauce tastes like someone threw up on it

Nobody should eat here, employees are unable to process orders properly even though there was nothing going on. Never again!!!!!!!!

I am a person who loves KFC more than anything. But when I was at this dirty kfc store I had the worst kfc bucket ever. It was cruel, the staff were rude and the food was disgusting and cold.

The last KFC ever...it's just anti-social...nothing more needs to be said...a shame for Bochum...there's little food but the full program of total neglect!

I like KFC, but this is really the worst I know Forgot the order, asked about it after 15 minutes and then it came straight away (it can happen, we're all human) But the food is cold and oversalted Pepsi doesn't taste like Pepsi, nor like water, I honestly can't describe what it is

I would definitely have liked to eat something here. But if you only manage to serve a customer in 10 minutes and you can't even take the order from me as the second one, you should perhaps rethink your restaurant procedures...

Dirty, food served cold, dishes served incorrectly, but somewhat friendly staff.

The KFC is completely fine. The food tasted good and it was quick!

The pigeons that sometimes roam around the restaurant bother us.

Waited 14 minutes for a cappuccino and a burger alone.

just way too slow. Was the first customer in the store, had been standing at the checkout for 10 minutes, I was told to wait a moment, but nothing happened. Then I left without anything to eat, not the first time that you have to wait there for ages. Even on the other days it's hard to order if you haven't already ordered via the app beforehand. There is only one woman behind the counter who is responsible for online orders, collecting on-site orders and preparing and handing over the tablets. After 10 minutes of waiting, I still couldn't order, even though there was hardly anything going on in the store. If I could, I would give it even less than one star. It's been like this for months and the only reason is the managing director's greed for profit.

This was our first time eating here and it was definitely very tasty. There wasn't enough for the price for the large portion of fries 🍟.

Very dirty and unhealthy, I don't feel comfortable here and I feel harassed. There are pigeons flying around the store. Actually the store should get zero stars

Monday, December 16, 2024 (2:45 p.m.) KFC Bochum HBf, Kurt Schumacher-Plats 13-15 Bochum 44787 Reference number: K605241216002 I've been to KFC in more than 20 different countries and I'm afraid the service has to be the worst in Germany. I keep trying to find a branch with acceptable service and thought I found it at this branch. This is my sixth visit to this branch and unfortunately it will also be my last. On this occasion I ordered a “Kentucky Bucket” which included 2 pieces of Original Recipe Chicken. I simply asked the waitress (an African woman with blonde dreadlocks) not to add a piece of chicken breast. Her response was, "You get a mix of chicken pieces and I don't have time to choose the pieces for you." First, I don't think it's unreasonable to request that 50% of the chicken pieces are not the piece I don't like eating. And what was she so busy doing that she didn't have time to serve the customer? Anyway, I attribute this to the usual poor customer service that is the norm in Germany. However, my next observation is much more serious. When I was halfway through preparing my order, another employee came out of the kitchen to help with the preparations (a rather short and overweight man in black and white chef pants). Before he touched the food with his bare hands, he wiped it on his pants. Whatever he had on his hands that needed wiping, it certainly didn't make them any cleaner. What did I end up getting in my order? Yes, it was a piece of chicken breast. Whether this was out of malice or not, who knows? I can tell you that I deboned it and gave it directly to my dog.

Unfortunately, we had a horrible experience at this branch and we discovered a hair in a freshly packaged burger and reported it to the employee, who, however, was not guilty and thought the black hair was from my girlfriend, who is brown-haired and finally released a new burger without apologizing for the hair. The branch is really no longer worth visiting.

I asked for money to be changed... The employee rudely told me that the cash register was closed and looked after the next customer - unbelievable... I never eat at KFC. The poor animals... Oh yeah, don't forget: If you catch a chicken wing etc. where the bone is broken, then the chicks will fall off the conveyor belt and break their bones... Well, enjoy your meal - I'd rather starve! Absolutely not recommended!

On December 8th around 6 p.m. we came to this small restaurant and met a very unpleasant man. When he called up the order number, we initially said it was ours, but then we realized we had misheard and asked to cancel. For some reason, the person at the checkout immediately started blaming us for not wanting to pay and yelling at the whole place. But when we explained to him that it was just a mistake and that we were waiting for our correct order, he didn't even apologize, just looked at us contemptuously and just left. I didn't like the service, the cashier was too aggressive.

I ordered and paid at the terminal. A burger. The store was almost empty except for me. I then immediately threw the receipt into the trash can. When the burger was ready, the employee insisted on showing the receipt. What nonsense. I was the only customer in the store at that moment. Only when I had to dig the receipt out of the trash can again did I get my food. This is harassment!!!

Order was not complete. A burger was missing.

I wanted to treat myself to a few delicious pieces of chicken at 11 a.m., but I noticed relatively quickly that this restaurant opened late. I've been waiting in the icy cold for several minutes now and I have to get my subway soon to get to my training place on time, that is unfortunately unacceptable.

Very dirty and slow service. I waited 15 minutes for two cheeseburgers and still didn't get them, even though there were hardly any guests there. Now I know why.

I went there to get a few of the cheapest burgers. I was disappointed that these had become more expensive, but I still got some. There was less in two burgers combined than in one a few months ago. Never again. If there's anything else going on, I'd rather go somewhere else.

Cold food tastes like plastic, never the worst kfc I know, the tables are completely dirty and the staff is very unfriendly

Stay away from this store!!! I got such a stomach ache from the wings. Turns out I had food poisoning.

I was here with my nephew he really wanted kfc but what a disappointment we order a chicken mix and had as extra mash potatoes with out gravy when we told the manager to ask to change it he said that this is what I ordered when i showed the receipt to correct him he said oh sorry need 10-15min to make a new one absolutely disgusting the piece of chicken was smelling soo bad and was full of oil other chicken was very dry please don’t waste your time or hunger here

The last time I was there with a friend because we always went there when we were hungry and nothing ever happened, but that day was really the last day we went out to eat there - we both had the same thing bought food what we always get and (got diarrhea at home!!!!) ⚠️NEVER AGAIN!!!!⚠️ either the (fries) were bad or these (crispy chicken) or something like that!! EVEN THE MCDONALD'S WAS MUCH BETTER, at least we didn't get diarrhea 🤨!

Food OK Drinks piss warm Mirinda and Pepsi and not for the first time should let the drinks system wait, the only chilled drinks were the milk sake :)

Bought something to eat this evening. Unfortunately there was no puree, so we had fries - and they were really bad: somewhere between soggy and raw, but lots of salt. You shouldn't actually give it out.

Why do you offer water in bottles when you don't have them in the warehouse and instead you just get water in a paper cup and you don't get the deposit paid at the counter back... really cool 😂😂 The food was also cold and not tasty

A good KFC. fresh food and absolutely nice customer contact.

On September 9th, 2024, around 8:30-9:00 p.m., the short black woman working the checkout at KFC was very rude and did her job poorly.

Extremely unfriendly and cold food

An absolute failure. Were there in the evening during the week, the shop was very unclean. I don't really want to talk about the burger. The chicken burger includes a dry bun with some ketchup and tartar sauce and a piece of chicken. No tomato, no cucumber, no lettuce leaf. Rarely seen such a loveless burger.

1 point only because I can't rate it otherwise. The store is a joke... I'd rather go to a restaurant soon. The money is a complete waste. I definitely give minus 10 stars.

Underground service! My son and I had consumed 36 euros and after eating we threw out our garbage - unfortunately including my purchase receipt. Unfortunately, I didn't know that there was a code for the toilet door on the receipt and so I found myself standing in front of the locked door. When I helplessly told a member of staff that I would like to use the toilet and explained the situation to her, she just shrugged rudely and said it wasn't her fault. I then had to leave the store with greasy hands - never again!

Uncomfortable and super expensive👎

Never had such bad food as here. 14 euros for 3 chicken pieces that were no bigger than chicken wings

The kfc is very tasty, but it is small and has no milkshakes😅I had already ordered a cheeseburger and ended up getting burgers without meat. The workers are sometimes distracted but overall 3.5 stars 👍

The food is very good and the workers are very nice. Thank you🫶🏻

corn smelled burned and stale, worms all around that damned thing

The food is so good, we find other fast food chains better. Price performance is simply not right. Friendly staff but staff seemed very stressed to us. Waiting time for the food was a good 20 minutes. Just too long. Otherwise you can do it but you don't have to :)

Unfortunately a very run down place

I ordered 2 children's menu with burger, Pepsi, fries. Actually not difficult. We got the breaded fillets, Capri Sun Orange and fries. He didn't want to give the right one either. What can you say?!

Food cold, fries limp, service unfriendly, lots of beggars in the shop! I will never enter this KFC branch again!

Cold burger without a leaf of lettuce.

Every time I pick something up here and come home, something is always missing. This is the third time and no one has answered the phone today. It's understandable that mistakes happen when it's busy, but there are hardly any people in the store. Is it really that hard for a normal person to count and read the order?

Landen is empty and I wait 20 minutes for 2 crispy cheeseburgers

Disgusting. Employee spits snotty into his hand and then makes burgers.

After almost an hour of waiting, everything was canceled and calls were ignored. Never again

You basically get an order of frying oil with some chicken It is a great place if you want to cut off fast food forever.

Ordered 7up but got carbonated water. And what's more, a cold burger. By cold, I mean cold ice cream. I always enjoyed eating at KFC but from now on it will never be the last time

Very tasty and everything was clean. Staff is friendly. There's just no toilet, so you have to use the one at the train station.

They serve the orders cold and the staff is very bad. I didn't eat the order and left it on the table. It's not worth trying

Take 30 minutes while there's not much going on, 3 simple burgers, horrible place, especially if you're taking the train

The fries didn't taste good. The food there is usually not fresh. The employees are nice.

Dirty tables and floor, exactly how I imagine a KFC station would be. Food was edible and ok. I have nothing to criticize about the service. You have to know.

Excessively over-salted chicken bites

Schlechtesten Kentucky den ich kenne.

Essenstechnisch wohl ok. Der Kartoffelpüree schmeckt etwas nach 5-min-Terrine. Pommes waren warm und die Crispys heiß. Die Lage ist aber nicht allzu optimal am Hauptbahnhof. Wenn man bedenkt, dass eine der öffentlichen Toiletten direkt rechts vorm Eingang sind und es links nach dem Ausgang ständig unangenehm nach flüssigen Ausscheidungen riecht, vergeht da einem alles. Service war ok, etwas unmotiviert anscheinend.

Nur teuere Vegetarische Optionen, aber sehr günstige Chicken Burger die auch für 2€ schmecken. Aber dort riecht es meistens extrem schlecht.

Just a place to grab a quick hot lunch but nothing out of the ordinary. Just not very tasty chicken.

Hallo in dem Chicken Wind ist voll mit Haare ist ekelhaft. Nichtmal Hygiene!

Sehr geehrtes Management, Sehr geehrter Lizenznehmer, Heute wurde ihre KFC® Store-Filiale auf Qualitätsansprüche und Hygiene geprüft, sowie Qualitätsmanagement, Orderbestellung: Test Kauf 1 Zinger Menü + 1x Käse Extra 1 French Fries 1 Pepsi diet 1 Mayonnaise 1 Ketchup extra 3 Crispy Stripes 1 Barbecue sosse 1 Cockie ( Hell ) Testbericht und Bewertung: Die Bestellung wurde zügig nach Operation Standart verfahren zusammengestellt, was positive zu bewerten war, der Zinger Burger wurde frisch zubereitet, die bunsites waren vom Karamelisierungsgrad nicht ansprechend gewesen, das Zinger Filet war über die Haltezeit, hart und trocken, das Bun war ebenso sehr trocken und brüchig, sehr wenig Garnierung, wenig sosse, sehr wenig Salat, meine Scheibe Extra Käse war wie bestellt garniert. Meine Pepsi®Diet Leider ohne Eiswürfel, gehört zum Standard dazu, daher hatte mein Getränk, leider nach wenigen Minuten keine Kohlensäure mehr. Die French Fries waren nicht frisch Produziert, sehr salzig, und die Produkt Verpackung war voller Fett, Haltezeit Hier 7 Minuten, nach Standard, wurde hier nicht beachtet. Die Crispy Stripes waren ebenso durchgefallen, nicht frisch Produziert. 1 Mayonnaise wurde vergessen, sowie Ketchup, Barbecue sosse wurde aber zu den Crispy Stripes dazu gegeben. Der Cookie war gerade noch genießbar, hier war die Haltezeit gerade noch im knapp im Rahmen. Die Sauberkeit des Restaurants war soweit Okay bis Gut. Mein guter Tip: Halten sie die entsprechenden vorgegebenen Standards von KFC® ein, Halten sie sich an die Qualitätsansprüche, sowie an die Operation verfahren, nur so ist eine Qualitätssicherung möglich, Überwachen sie die Qualität, und das regelmäßig im Laufenden geschehen KFC® hat klare und hohe Qualitätsansprüche, um gleichbleibende Qualität dem Gast zu bieten, sowie sollte auch die Präsentation der produzierten Produkte stimmen, leblos wurde der Burger garniert, dies spiegelte sich in meiner Produktverpackung wieder, garniersosse teilweise in der Verpackung, statt auf dem Burger. Halten sie sich an die Standards, nicht umsonst haben wir zertifizierte Produkte, und gleichbleibende Qualität, Hätte wirklich besser sein können, hier wird der Qualitätsanspruch, seitens des Managements nicht zu 100% beachtet, und geprüft. Unabhängiger Mysterie Shopper

Absolut reibungsloser Vorgang. Bestellt am Terminal, mit Karte bezahlt, Essen war schnell fertig und der Laden war sauber. Nur die Musik, hätte etwas leiser sein können. ;) Ansonsten sehr nette Mitarbeiter an der Theke, die mich auf dem laufenden gehalten haben, wie es meinem Veggi Teilen so geht :)

Dienstag 19:30 Uhr: die Veggie Tenders waren gut und heiß, die Pommes hatten zu wenig Salz und die Mitarbeiter*innen waren zwar höflich und fix unterwegs, aber vollkommen überfordert.. mit der Menge der Bestellungen und den wechselnden Eingangskanälen Direktbestellung und Terminal-/Onlinebestellung.. die Abläufe sind einfach konfus und suboptimal

Leider ist es nicht das erste Mal, dass ich Haare im Inneren des Huhns gefunden habe. Es erfordert viel Aufmerksamkeit, dass wir beim Kochen einen Hut tragen

Selten so schlechtes Essen bekommen. Wer hier zu später Stunde kommt, sollte sich darauf einstellen die Reste Rampe zu bekommen. Es war nichts frisch, die Hänchen teile kamen aus dem Steamer lauwarm und Pampig die Pommes kalt. Die Reklamation unterirdisch wieder alles kalt. Nach langen Diskussionen haben wir unser Geld zurück bekommen. Hier sollte das Amt mal Kontrollen zur Lebensmittel Verarbeitung durchführen. Auch sollte KFC sein Personal mal nachschulen um die eigenen Qualitätsstandard einzuhalten.

Wirklich blöd einfach meine 6 Hot wings vergessen Nicht weiter zu empfehlen

Zentral gelegen, freundliches und flottes Personal,

Essen war völlig ok. Im Restaurant als solches standen überall Tablets mit Restessen rum. Die Abräumstationen waren überfüllt.

Unglaublich was eine schade dieser Laden !!!! Als erstes stellt sich jeder vor mich und rennt einfach mit seinem Kassenzettel von dem Automaten, zur Kasse um zu zahlen und diese dummen Mitarbeiter nehmen auch noch jeden Zettel an und ignorieren mich. 10 Minuten warten obwohl ich als erster in der Schlange war und 10 Minuten auf das Essen. Hinzu kommt noch, dass ich etwas für 9.99 Euro bestellt habe und als ich zuhause war und die Tüte aufmachte, war da ein Kindermenü drinnen für 5 Euro unglaublich was ein Müllladen !!!!

Das Restaurant und die Mitarbeiter sind etwas lieblos. Das Menü mit dem Burger ist für den Preis eindeutig zu teuer. Auf dem Burger ist ein schmaler Filetstreifen und ein Klecks Sauce. Unverschämt! Hätte gerne ein Bild davon gepostet, aber diese Option finde ich hier gerade nicht.

Der Service in diesem Restaurant war extrem schlecht. Als ich am 30. Juli um 20.10 Uhr in der Schlange stand, überprüften die beiden Mitarbeiter an der Theke nur ihre Computer neben sich und ignorierten mich völlig. Ich wartete 5 Minuten an der Theke und sagte ihnen, dass ich etwas bestellen wolle, sie sahen sich an und lächelten, reagierten aber immer noch nicht auf mich, als ob sie mich auslachten, und bedienten mich nach weiteren 5 Minuten immer noch nicht. Ich fühlte mich sehr unwohl und war mir nicht sicher, ob sie Asiaten diskriminieren würden.

It's not a bad last ditch choice when arriving late hbf

Ist super, da läuft vogelwiese 👍

Employees with attitude. Giving you the feeling that they hate everything and everyone, including themselves.

Gebackene alte Pommes hoffen, dass ihnen das nicht auch mit dem Hühnchen passiert.

Sehr lange gewartet und nicht Mal die vollständige Bestellung gekriegt. Schlaue Mitarbeiter anzustellen wäre besser.

Mitarbeiter werfen mit essen rum und haben keine Handschuhe an. Schon eklig mit anzusehen.

In dieser Filiale war das Essen schlecht. Hähnchen zu trocken, triefte vor Fett. Dort nicht nochmal essen.

Zum Mitnehmen packen immer die falsche oder fehlt immer was 😒

Fettige Wings, verbrannt als wären sie nochmal frittiert worden

Questo Kfc ha davvero un servizio lento. Erano presenti solo 2 dipendenti e per svolgete gli ordini di circa 7 clienti ci hanno impiegato più di mezz ora. Bisogna sottolineare che si tratta di un Fast food e tra l altro in una stazione, credo che la rapidità del servizio sia alla base della scelta del cliente.

Etwas zu salzig und nicht knusprig

Polite service by staffs. Food is delicious but it is overpriced. 10 bucks for a burger and fries with drinks is okay but the size of burger and fries is too smalllllllllll

Sehr schlechter Laden man bestellt sich was frag nach, ob das auch heiß ist und noch frisch wird dann angelogen und einem irgendwie so ein lauwarmen abgestandenen Fraß verkauft, nicht zu empfehlen😡😡😡

Sehr schlechte Behandlung von den Mitarbeiterinnen, sehr unfreundlich einfach nicht zu ertragen diese fressen, hat mir auch im 18er hotwings 4 weniger gegeben, einfach Katastrophe

Leider wurde mal wieder nicht alles geliefert..Pommes fehlte...genauso wie das Mal davor..einfach traurig

Too oily food. Other than that everything else is very good.

Always the best in fried turkey! Yummy!

Long time to take the order and no professional or respectful service

War jetzt das zweite mal das ich bezahlt habe und nur die Hälfte von dem Essen bekommen das ich bestellt habe und wofür ich bezahlt habe! Geht gar nicht so teuer und dann fehlen noch die Sachen die man bestellt hat wofür man aber bezahlt hat nie wieder!

Very small and the service is not good! The meal was almost cold! Not recommended.

Nie wieder in meinem Leben so unprofessionell ich bestelle 1× Pommes Gross da waren ungefähr 20 Gramm pommes drin dann 1× Cheese Crunch so was war in dem burger drin Bacon AMK ich habe zum glück den beleg und ein schönen Foto für mein Anwalt ich bin Gläubig und dann mir Schwein rein tun das kam jetzt zum 2 mal vor beim 1 mal dachte ich war bestimmt ein Fehler aber jetzt zum 2 mal ihr hört bon meinem Anwalt!!!!!!!!

Die Hähnchenteile waren total vertrocknet und überfritiert. Dunkelbraun und hart. Leider habe ich es erst zuhause gemerkt. Die Crispys bestanden fast nur aus trockener, geschmackloser Panade. Nie wieder dieser Laden! Schaut euch lieber die anderen Angebote rund um den Hbf Bochum an, da gibt es eine Menge besserer Alternativen.