Kentucky Fried Chicken in Waiblingen

Instead of packing the food I ordered (I see that it's already in the serving hatch), the man at the checkout has been talking to people in another language for 10 minutes, laughing and laughing. Thanks for cold food now

We rarely go to KFC in Germany, precisely because of the terrible service. When ordering through the terminal, you see a certain part of the chicken, order it exactly 3 times in a family bucket and receive it in real life only once. You go to the checkout with a question, and in response they tell you that it doesn’t have to be this part. The administrator listened carefully and that was all. But this is the only part of the chicken leg (drumstick) in the picture when chosen and in fact are completely different. It feels like the chickens for KFC are not raised on a farm, but somewhere in captivity, where they are not fed. Plus, it’s frustrating that you can’t select an order in the terminal and pay at the checkout, only online payment.

Terrible!!! It’s not like it’s on the menu and they forgot to put sauces

Orders are only partially delivered - unfortunately once again. This gives the impression that this is done on purpose. Also because the employees on site are not interested in a solution and just brush you off. Therefore, it is better not to order anything from this KFC via a delivery service.

Everything here is great. Can only recommend it.

One of the best KFCs I've been to so far. The staff are friendly and the service is quick.

Every time I go to the restaurant the tables are dirty. For me, the ordering process at the terminal is cumbersome and confusing; it's easier at other fast food shops. Staff unmotivated and sometimes unfriendly. The food is mediocre, the fries are soggy and the chicken pieces are almost suffocating in the breading. Conclusion: it doesn't have to be that way.

The chicken only tasted like pepper

Absolute DISASTER, the hotwings are black and fried with the rest of the hair... No words...

Best KFC in the Stuttgart area, Employees always friendly.

Great shop, really tasty. Amiri best man

Amiri best man he has a super nice nature and is very nice. Personally my favorite employee. He is always helpful and very humorous. The food and service from him were mega good.

The food was made quickly and was still hot, the tables were clean and the service from Amiri was top. Friendly, quick and professional. Would definitely recommend the store and come back often

Warm and good food, served quickly without any problems, tables and toilets are clean and Amiri immediately fulfilled our every request. The best KFC I have ever visited. I'll come more often when I'm there. I can only recommend it and don't understand all the negative reviews.

The service in the restaurant was very good, the employees were very friendly and nice, Amiri served us directly and the food was freshly prepared. The food was warm and very tasty. The store itself was also very clean and well maintained.

Food ice cold, never again just throwing away €30!!!

Zum dritten Mal erhielt ich mein bestelltes Essen am Drive-in unvollständig, dieses Mal ohne 2 Portionen Pommes. Ich weiß, dass die Gehälter bei KFC niedrig sind, aber trotzdem...

Prices are affordable and delicious 😋

Nice employee, technology total catastrophe - touchscreen damaged - operation only possible with knocking and strong pressure (people in front of me are annoyed and leave without ordering), only card payment possible, receipt/printout only possible at the checkout.

Drive-in was quick and friendly, chicken was good as usual, the fries were unfortunately a disappointment

Almost okay, but the food was very greasy, the seating could be more comfortable and the employees were more attentive to the guests.

Bashir is machine, best service! Very kind thank you.

Best man Bashir! Thank you for the nice service!

Tables and under the table weren't cleaned (there wasn't much going on at the moment) Food was really bad for the money... lots of breading, little meat... burger buns cheap and not tasty... mini burgers for a lot of money tasteless... I wanted it Test it once...I'll never do it again

Absolutely bad! Employees can hardly speak German and no order is carried out correctly! Dirty tables everywhere, full tray trolleys, even though there were enough employees and few customers in the store. Fries were served almost raw and had to be complained about. Chicken pieces tasteless and bland. Prices are completely excessive for what is on offer. I can absolutely advise against it.

Actually 0 stars. Worst and unfriendly service I have ever experienced. Never again, I'd rather go to the Burger King opposite.

Fries were cold, sticky and anything but fresh! Chicken pieces full of cartilage and the breading partially burnt... simply indescribably unappetizing! Price-performance ratio is a disgrace!!! Never again!

One of the best KFCs in Württemberg

It was totally delicious, something different!! Keep it up 😃😉

Today we were greeted unfriendly by a KFC employee named Bashir (name according to the receipt). We entered the restaurant at 11:20pm and wanted to have a Zinger burger but he said the burgers were sold out. Then we decided on a chicken bucket, to which he replied that chicken bites were also sold out and I won't open a package and prepare it for a customer. This was a highly unprofessional response as it seemed like the employees were more interested in going home at 11:20pm than finishing their work shift by midnight. We ended up getting a chicken wings bucket, which was also cold considering that was the weather, with cold fries. I would rather puke than eat this food. I will never go to this branch again.

Biggest juice shop! I ordered via Lieferando worth over €70 and some of the order was wrong/was forgotten! How mentally limited can you actually be to put “warm” food over butter? Left a disgusting mess!!!! Of course, when I tried to call, no one answered! How about training your employees? Might puke! Delivery was delayed forever and the food was cold and inedible when it arrived!!!

The food was good, warm and crispy. Hence the 5 stars. When it came to service, I found it a shame that a terminal was defective and you couldn't order from it. However, you only noticed this when you wanted to order, as every customer's card was declined.

Very bad branch, I ordered an original bucket in the evening and after 4 - 5 shares I was already full. Then unfortunately I had to get up at night because I had extreme stomach pain and then I had to vomit. I would definitely not recommend this branch and I generally have a dislike for the Kfc restaurant chain.

Food fresh and hot, a little cold in the restaurant

Normal KFC, more expensive as usual apart from the offers. Restaurant was clean and you could order quickly.

Unfortunately, the food was completely cold and overall very poor in taste. Staff were constantly busy with each other and their friends or acquaintances were obviously gossiping.

Original recommended KFC, clean with plenty of free seating and outdoor terrace. Consistently delicious food, drinks including refill! Great value has always been placed on friendly and courteous staff here. Quick and easy to reach by vehicle, generous free parking space available.

Quite good. What to expect from KFC. Everything went well and quickly

Tables dirty, drink dispensers dirty, fries completely sloppy

Can't you even get fast food without forgetting half of your order? What ridiculously bad service...

Very nice atmosphere and food If you like fried chicken, this is the place for you! I would strongly recommend the Double BBQ Zinger menu or the 9er Hotwingsbox. The Hotwings are really nicely breaded and fried and give you a feeling of satisfaction when you bite them off. Everything is fresh even at a late hour. Employees are very friendly and helpful. I recommend this branch to everyone.

There was no paper in the toilet, but everything else was fine.

The only KfC (compare to Kirchhei Teck, S-Wangen) where you don't get herpes just walking in and the greasy ground directly provokes a fracture of your upper neck.

In my opinion, the price-performance ratio is not right here at all. We got our order quickly, the restaurant was clean... and that's all the positive things. The overpriced milkshake was sold out, the burgers didn't look anywhere near what they did on the menu, the chicken sticks weren't really cooked through, you can look for the corn on the cob in the bag and the employees behind the counter didn't seem very motivated...I dunno, Whether this was an exception, but we won't be going to KFC again for the time being.

A disgrace, both qualitatively and quantitatively, at a price that is far too expensive. The chicken nuggets were really a disgrace, this is the last time the branch has seen them

Hot Wings - Stomach pain afterwards

As the word suggests, almost... You have your food quickly and finish it quickly and get out quickly. Actually, it's like a fast food restaurant.

A young employee with dyed hair in the front rolls her eyes says Hooo and speaks in a fast aggressive bored tone eat here or take away which I asked her about please as she asks eat here or take away in a bored and indistinct manner. She also threw the fries on my plate and screamed 275!!! aggressive and bored. The food was very 10/10 though. But with this service, I and others wouldn't eat there anymore

Poorly salted, the nuggets were soft The burger petty was too small for the bread it was ok clean otherwise the food was bad too expensive for what you would rather get at McDonalds

Great staff, everything went quickly and the restaurant is super clean

One star is still too many... Always our favorite fast food place.. this restaurant is no longer what it used to be. Dirty tables, wrong order (several sides are simply missing), mashed potatoes with soggy sauce, you order Miranda and only get Pepsi or Zero products... I'll spend my money elsewhere in the future...

the new veggie tender is super delicious 😋👌

Delicious, I'd love to come back

Very tasty but unfortunately also expensive! Still, it's worth a visit!

Please learn German. Except for the water, I didn't do anything right with my order (ordered chili cheese fries with BBQ sauce and got chicken burger with sweet & sour sauce). 20€ Completely stupid, honestly It's better to eat at MC😂cheaper and better.

Prefer KFC over other fast food stores. Personally, I like it better. I have never received unfriendly service at various branches or received bad or inadequate food. The coleslaw is actually one of the best in my opinion.

Very changeable. Some days the meat is very fresh, other days the food is stale and difficult to eat. Expandable.

We always enjoyed going to KFC. Unfortunately the quality in the Waiblingen branch has declined for a long time. Service staff not friendly, cleanliness is lacking (the toilets need a good, intensive cleaning). Ice maker stopped working for a long time. And what a shame, there are no more hot/crispy chicken pieces, just the originals! ).

Food was good, but not enough staff.

God willing, the young lady at the checkout this afternoon was the best example of how unmotivated you can be at work. A cleaning rag only seems to be allowed to see the light in the branch at certain times. At least the food was prepared quickly.

It satisfies hunger. Tasty is different.

Stopped for a while while in transit and worked up an appetite! Everything was fine, just the mayo was forgotten! Gladly again...

The store is terrible, dirty as hell, it starts at the front door. Fries white, cold and greasy, food is cold and soggy. I can recommend the corn on the cob. Drinks dispensing system totally dirty.

Food is almost never really fresh like at other KFC. Fries are always unusably soggy. The “patty” is usually always tough and old.

A few greasy parts at overpriced prices. Plus there was a waiting time even though there was nothing going on

Ordinary KFC. Unfortunately no climate in the restaurant

Food was very cold and I wouldn't recommend it. Very expensive and chicken were like plastic

Best food, best service and really fast😁

The business hours are a bit special🤔️😅

Every time there is an outrageous lack of food at the drive in, you just make a special trip for something like that

Been back to KFC for years and can confidently say that I will never visit this chain again. I decided on the veggie variants and bought a wrap and 3 nuggets for €12. When I saw the nuggets I almost fell out of my chair... Just under €6 for tiny little fried pieces that taste like cardboard. Wrap was dry and limp. Simply a money scam. Never again!

When we ordered food we had to tell the man that we actually took it to go, then he forgot our drink and now we noticed that and food was missing too

Good location for a quick bite. English speaking. Hot food and self serve drink machine.

Was yesterday at 11:55 p.m. because the terminals for ordering were dark, I thought ok they were out of order. I went to the counter and a man's voice came up with a word like it came from the ghetto and called out, I'm coming right away. The gentleman was cleaning up the guest room. As it sounds like, as a stupid German, I waited about 4 minutes. Then I turned around and made eye contact with the employee, thinking he was coming now but no, he was continuing to clean up. After a minute or two I turned around and left, of course not without saying goodbye, as I should. They looked at me and didn't say a word. If the local is open until midnight, service should be maintained until midnight. It looks like they wanted to leave the place clean at midnight. Germany is increasingly becoming a service desert. This was the last time I was there. I then went to Citizen King where it was packed and everything happened quickly.

Went to KFC again after a long time and immediately knew why! I had a Super Deal Box XL. The result can be seen in the picture! Fries soggy and lukewarm, these strange chicken pieces (2 pieces) had more breading than meat and were very dry. The third part was found in a hamburger bun. Price €6.99 😂

Even a quarter to 1 a.m. relaxed service of juicy fried chicken 😋

Very, very child-friendly employees

Every time the same employee asks me if I know Hakan, I feel harassed by him

Unfortunately, one star is already too many. Service is unfriendly and you always have to get up twice because something is forgotten. Then you get treated stupidly because you put your trash on the side while you eat. It's best to put it in the food. Worst kfc I've ever been to. Cold food is also welcome.

The strange employee named Bashir is very pushy and asks if I know a Hakan every time I come, the employees are overwhelmed with 2 orders at once

Unfriendly team! Cold dishes. No more over!

Fries were almost raw... Burger was filled with meat very sparingly... Drinks were filled 20% below the mark... just bad...wasted money...never again

The fries were cold and therefore soggy, the ice cream, brrrr, was definitely made with water instead of milk. Doesn't taste like anything

The worst restaurant ever. If it were possible - to give points I would like to do it - 10. You can look for the chicken at the burger, I can also eat stale bread at home. Employees very unpleasant, cold fries and prices totally exorbitant. Thank you never again

Wasn't convincing. And I was very disappointed with the "XL" menu.

The next KFC is nearby, but it's quite good

Underground, dirty tables, employees talking in Arabic

If I could it would be zero stars. Ordered there twice and none of the delivery was complete... You can't call them either, so you paid money several times for free. This branch cannot be recommended under any circumstances.

the food tastes very good and very good service, especially Michael.

I am contacting you today to raise a serious complaint about the lack of cooperation of a particular person in our team. It causes me great inconvenience to do this, but I believe it is important to address the issues to improve the efficiency and productivity of our department. The person I want to complain about is Nabeel. Over the past few weeks, I have repeatedly noticed that their work performance and dedication to their tasks are far below expectations. There are several specific reasons that lead me to make this complaint: Lack of punctuality: Nabeel is often late for work or meetings. This leads to delays and affects the workflow of the entire department. Incomplete or Inaccurate Work: The work performed by Nabeel is often incorrect or incomplete. This creates additional workload for the other team members as they have to correct the errors or fill in the missing information. Lack of Communication and Collaboration Nabeel demonstrates a clear unwillingness to communicate or collaborate with other team members. This leads to misunderstandings, loss of information and a general lack of team spirit. Lack of Personal Responsibility: Nabeel rarely takes responsibility for her mistakes or omissions. Instead, she blames other team members or external circumstances, which creates an atmosphere of frustration and uncertainty. These points mentioned not only affect my own work performance, but also the entire team. There is an urgent need to address this matter to ensure the smooth functioning of our department and not to jeopardize the satisfaction of our customers. I would like to emphasize that I do not make this complaint lightly. I made several attempts to speak to Nabeel about this matter, but unfortunately my concerns were either ignored or not taken seriously. I therefore urge you to take appropriate measures to address this issue. It is important that Nabeel is held accountable and takes appropriate steps to ensure that the work standards we all expect are met. I remain available to discuss this matter further and assist in finding solutions. Thank you for your attention and understanding. I hope

Far too expensive for the ever-shrinking chicken pieces, the taste of the pieces is really very bad, the breading is extremely dry and tastes musty, never again.

The Hotwings are simply great. That's why I have to go to KFC every now and then. Hot wings with fresh hot fries. Simple, but simply delicious 😜

Very nice employees even brought me the food with extra things!

Poor quality, cleanliness subpar. I haven't been there for a while and I have to say that everything has gone in the wrong direction. Very disappointing.

A very friendly and courteous staff. I come here with my boyfriend several times a week and we are very satisfied every time. Every question is answered in a friendly manner and you are always helped. Anyone considering a visit to this restaurant should definitely give it a try.

The worst KFC I've seen. I have ordered there 3 times and something was always missing from each order. Instead of having 3 corn we got one. We ordered two boxes with 18 pieces each, we only got one box and instead of two fries we only got one. So with three orders there was always something wrong!!!! If you really want to eat there, then check your order!!!!!

Habe heute hier Essn bestellt,leider das Essen war kalt ,Zingerbürger war eine Brötchen die von eine Pressmaschiene rausgeholt Majonese drauf und ein kleine Stückchen Hänchen, alles war platt ,kalt und fiel auseinander, Pommes sowieso ungenießbar, habe mein Bürger zurückgegeben daß man eine andere normale aussehende bekommen könnte, kamm sofort Schichtleitung und mich laut angeschrieben hat, dass man alle Bürger gleich sind.Qualität das Essen schlechteste was ich seit Jahren gegessen habe. PS.sehr traurig,keine Menschlichkeit,und Frechheit vom Schichtleitung. Heute wird als Kunde wie Dreck behandelt,und Schichtleitung muss an seinem TON dran arbeiten, wir leben in eine zivilisierte Land.

No attention is paid to hygiene in the toilets

Best shop with chicken in Baden Württemberg

As a real American. I think the chicken at KFC Waiblingen is delicious