Kakkoii Sushi Grill & Bar in Osnabrück

All you can eat is really worth it, so we were able to try a lot. Nice ambience, very nice service, absolutely reasonable in terms of price. We'd love to come back.

A great dining experience for people who don't eat sushi regularly but still like it. There were 4 of us and we spent almost 100 euros. Fresh and delicious :)

Unfortunately, the store has deteriorated extremely over the last few months, both in terms of service and ambience (the catastrophically defective faucet in the men's toilet has still not been repaired after more than a year). Unfortunately, the icing on the cake was our visit to the site today , where we got food that was absolutely technically miserable, which felt like it only consisted of rice, and where we were very imperiously asked to change tables in the middle of the meal. Unfortunately it was our last visit to the restaurant!

Normal sushi restaurant, the quality of sushi and rolls is ok, of course, I would like to have more fish and other fillings, but for 19.90 euros "all you can eat" for lunch it is acceptable. The same quality, but for 32.90 euros in the evening I wouldn't take. There is better sushi in Osnabrück for that kind of money. Normal sushi restaurant, the quality of sushi and rolls is ok, of course I would like more fish and other fillings, but for 19.90 euros "all you can eat" for lunch it is acceptable. The same quality, but for 32.90 euros in the evening I wouldn't take it. For that much money there is better sushi in Osnabrück.

The food itself was very good, but unfortunately the service left a lot to be desired. We ordered tap water, in addition to beer and spritzer. The waiter brought us small bottles of water. We made sure that this was really tap water because it arrived in small open bottles. He assured us it was tap water. In the end we were charged for 9 bottles of still water + our other normal drinks under the pretext that they wouldn't serve tap water. Unfortunately, from 10 p.m. onwards, the whole store smelled strongly of chlorine because the cleaning work had already started at 9:30 p.m. We then waited 30 minutes for the last course (ice cream) until we personally reported to the kitchen and asked about it. We were here on a Sunday and there were only 2 other tables occupied. It's a shame that there will be competition again next time.

All you can eat - The food is ordered via iPad and the food is then delivered to you very quickly. Lots of choice and the price is also quite reasonable.

We had reserved for 6 p.m. and had to wait 45 minutes outside for our seat. Even though we had reserved. It's a shame, there wasn't even any compensation.

Never again! Despite having a reservation, we had to wait in a long line in the cold outside the restaurant for 45 minutes. Even guests with a reservation at 6 p.m. weren't allowed in until 7:15 p.m. because it was too crowded inside. When we finally got to our table, it was still dirty. The sauce was just smeared with a wet cloth and a food ordering tablet was on top. When my 12-year-old cousin wanted to look at it, the tablet was simply snatched out of her hand without a word by a visibly annoyed waitress with short blonde hair and dropped on the neighboring table. Afterwards, plates were placed on the wet table and the napkins were also dirty. Some waiters were friendly, while others were extremely rude. In addition, something was missing from every order. In the 1st round there were 2 dishes, in the 2nd almost everything was missing, and the dessert from the 3rd order came before the actual 2nd round! At 8:40 p.m. our food was still incomplete and instead of waiting any longer we just paid and left. Although the sushi was delicious, the chaos, poor hygiene and unfriendly service make this restaurant absolutely not recommended.

Since the Miso spontaneously had nothing free, we reserved a table there at lunchtime and in the evening. When we got there at 7:55 p.m., there were around 30 people standing in front of the shop, waiting for their table that had been reserved at 8:00 p.m. It's absolutely ridiculous that you have to wait an hour in the cold for your table because they accept too many reservations. Never again

I would really like to give more because it used to be really great there but now the taste is no longer tasty, the frying takes too long and is no longer edible and the sushi rice also has a strange taste, fried noodles sometimes have a soapy taste, if it had only been done once it would have been Not bad, but it happened often recently. In addition, the service was sometimes really cheeky, we had made a special reservation and made it clear that we had 2 children with us, then we were told that no problem, we would manage it and a children's chair would be kept free until then. Then when we arrived at the reserved day there was a queue (no problem) We pointed out that we had reserved in 7 minutes, and a lot of people outside said they had also reserved and then the service said that we were probably unlucky and would have to wait half an hour. I was angry and said that wasn't the case would go because we would be waiting outside in the cold with 2 smaller children. She then said that she wasn't discussing things at the moment and would just have to wait. Yes, it's a shame the store used to be good, but now I don't go there anymore

Yesterday I went to kakkoii with my girlfriend - girls' gossip evening 😂👌........ I'm always speechless at how cool it is there. I rarely write reviews, but when I do, it's only because it was exceptionally good. There are many places where the food tastes similarly good, BUT for me personally the service is the be-all and end-all. The Kakkoii boys and girls do a great job. I don't know how they come across as relaxed with this number of visitors (all genders are meant, in case anyone complains :-)), it's really an art. The nice thing is that they know their menu inside out - we got a great cocktail recommendation because I love fresh and sour drinks, there's nothing too sweet for me 🤭. It's a shame that there are no 10 stars to give - you still got them from me 😁. I'm always happy to give tips here. Please keep it up! Best regards, your loyal gourmet connoisseur❤️

We would have liked to try the food, but even though we had reserved a table for 8 p.m., we couldn't even get into the restaurant😡. There were about 30 other people waiting outside the door who had all reserved a table at the same time.

Favourite sushi place in Osna 💕

Simply fantastic! The all-you-can-eat buffet exceeded all my expectations. The selection of food was huge - from fresh salads to succulent meat dishes to vegetarian and vegan options, there was really something for every taste. The quality of the food was top, everything was constantly freshly replenished and beautifully presented. The staff was friendly and attentive, empty plates were cleared away quickly and you could enjoy yourself in a relaxed manner.

Very tasty food, good value for money and above all top service in an exceptionally friendly manner from Hamadi…

Food was okay, nothing special. Service is mostly nice, but not everyone can speak German. The restaurant was way too cold, uncomfortable to sit in, toilets need to be replaced.

Unfortunately, vegetarian dishes in Asian cuisine are always a bit difficult. But service was very friendly and value for money is okay at lunchtime. Drinks are not included!

Much too loud, price performance inadequate and the sanitary facilities are unreasonable, fittings/furniture are defective.

The food really tasted good and as I promised, I'll also give my opinion on the service/food etc. everything was great

We came from out of town to eat there with family. Unfortunately, that didn't happen, because despite reservations (and our punctual arrival), we would have had to wait indefinitely for a table - the organization is frightening because there were probably 25-30 people waiting in front of the door who had probably also reserved. It's a shame - then we would have saved ourselves the reservation and anticipation!!

Very annoying: Ordered a table on Wednesday with friends from outside for Saturday. There was a long line there, around 30 people, all waiting for their reserved table. We probably would have waited another 30-45 minutes for our table. I have never experienced such unprofessional handling of reservations anywhere. We canceled the table and had a delicious meal somewhere else. The ambience and food would have been good in the rating, but such 'service' is an insult to the customer!

We've been waiting for 30 minutes even though we made a reservation. Simply pristine.

Had a table reserved, arrived and was simply sent out, bad management

The food is so delicious. Service super friendly. I can only recommend it to everyone.

Very good sushi, super nice staff. You should definitely reserve a table. All you can eat without time pressure, I haven't had that yet, it was great.

Very tasty and friendly service!

Lunch buffet costs (€19.50) I think sushi is okay Hot dishes were so delicious Fried sushi was not tasty, tasted like oil. But we had a lot of fun One of the employees (Viet) was very friendly and super nice and was always ready to help

The reservation didn't really work, there was just a line and whoever was at the front was placed at a table. Apart from that the food was very good

Despite a table reservation, we waited 40 minutes in front of the door with many other guests. Very bad organization. Food and table service was good.

The staff is nice and friendly, but the previous quality has deteriorated significantly for at least a year. Recently I was back after a long break and wanted to give Kakkoii another chance. The waitress was very nice but had applied a lot of perfume and that was very unpleasant. Then the tablet you can use to order didn't work because the internet was down. She wanted to take care of it but didn't come after 15 minutes. Finally, new guests arrived and were given a menu, but we were totally ignored. The drinks order worked, but unfortunately we couldn't eat. We then paid for our drinks and ate somewhere else. Unfortunately, my impression held and was confirmed; the quality has deteriorated significantly.

We tried the all-you-can-eat for €33 per person, some dishes cost extra (surcharge). Unfortunately, the stay is limited to 2 hours per table. We ordered cocktails and had to leave the table shortly afterwards.

Great welcome, nice service, delicious food! We'll be back.

Arrived at 19.00 got us a table untill 20.30. Looked like a hip place for rice-lovers. Asked for a fork, got two forks and two knives. Luckily only my girlfriend needed a fork for the other one was dirty. Choice in sushi was not great, but enough. The other thing which was enough was the amount of rice in the sushi. Neverrr seen so much rice and so little filled. Taste was almost the same with every grilled/baked item. Most upsetting part was after round 2 when I had to go to the toilet for a long sit, could be chance, but I think not.. Never again.

Had dinner at this restaurant yesterday, unfortunately the food was very disappointing despite a good recommendation. Sushi rolls with huge layer of dry rice as well as the temakis. Despite friendly staff, not worth a recommendation unfortunately..

The staff is incredibly nice and attentive. I can only recommend it to everyone

It was my favorite sushi restaurant for a long time, but now both the service and the food have declined. The selection at all you can eat at lunchtime is really very small and the service just isn't very friendly.

There were moths and hairs in my food. Service was really unfriendly and it took a very long time to bring the food. The boss ignored it. After eating I had samunelln

Had thin shit after eating and it was disgusting

Lunch buffet for just under 20 euros is great value for money. Evening buffet for just over 30 euros is just about reasonable. The portions are good and you can keep ordering until you can't anymore. But be careful: waste costs money and is not necessary. Staff friendly, atmosphere is nice. I deduct one point for the cleanliness of the toilets. Parking spaces and parking garages are available in the area. It can be easily combined with a purchase.

None of this has anything to do with sushi. The rice was way too dry and personally I just didn't like it. The boss was with me in a jogging suit and when I complained about the rice being too dry, he said something in Chinese, I think, but not something friendly.

Great location, great food, great service, recommended more than three times a year, the sushi ship is an attraction…

Went there at lunchtime for the All-You-Can Rat for an unbeatable €19.90. Ordering is easy peasy via tablet, and the selection is not just limited to sushi, but much more. Some expensive types of sushi have to be paid extra, but it's not a big deal. I ordered a lot of extras that only cost a penny. Unfortunately, it's not profitable for the store with customers like me. Harharharharrrrr... I probably ate 1 kilo of sushi.

We were there today. Had reserved a table. We had to move around in the middle of the meal because there was a booking error. Instead of our large table, we were seated at a smaller table with strangers. The food was only lukewarm. . Chicken breast strips only tasted like garlic, no other taste. Fried bananas were ordered 4 times, only delivered once. The only thing that was tasty was suhi, coconut balls, swimming pool, mushroom and green tea ice cream. The bananas were mushy but edible. The toilets very dirty. The staff was super friendly. It was worth the experience, but we won't go there a second time. It's far too expensive for that.

It's just sad. There were a lot of good reviews and I wanted to see it for myself. Unfortunately, I was so disappointed that I don't even know exactly what to say. 1. The food was below average and that's putting it nicely. 2. Waiting times were catastrophic. The waitress alone took forever to take the order. 3. Unprofessional boss who runs around sweaty in a jogging suit. But the worst thing is that I didn't eat anything all day and then in the restaurant the "sushi" that was served to me after an eternity of waiting gave me such a bad stomach ache that I was completely red and wet like a watery fat for about half an hour at home Tomato had to go to the toilet. Thanks but never again!

My food was full of hair and the boss was very unfriendly

So wow...really. Rudest and most unprofessional boss I have ever met. The food also came very late but what should you expect when you have to wait so long just for service. Never again!

Food was inedible! I was happy, but the experience there was really bad + the boss was also not very accommodating. No recommendation…

The sushi was dry and tasteless as if it was from the day before

Sushi was super bad, never eaten such disgusting sushi (99% rice and 1% fish). If you want to eat what feels like 100 kg of dry rice and this medium fish, you've come to the right place! I really don't understand why everyone recommends this restaurant to me. It's unbelievable how nice this restaurant is. Add to that how unhygienic it is – is there any cleaning at all? All that greasy floor, I thought I was going to be stuck in the restaurant.

Were there for a date with my girlfriend. Service was very unfriendly considering the food was cold.

Really unfriendly boss. Staff nice but concept totally unprofessional. You wait too long and your dog has pissed on your food. Is denied

Never again !!! The wrong things come to the table all the time and the boss always walks around in sweatpants, very unprofessional and bad! No recommendation from me!

Very tasty food and very nice staff. Unfortunately it is always very crowded, but that speaks for the good restaurant.

We spontaneously went to Kakkoii again for lunch and it was simply divine. The food was great and the service was great. We felt really comfortable... until next time

Very unfriendly boss and waited too long for food! Also too much rice with sushi to keep the guests full! Never again :D

Really bad :D doesn't taste really unprofessional and some waiters don't even speak German and eating takes too long!!!

Unfortunately, the quality of the food has declined rapidly over the last year. The fried foods were incredibly oily, the rice was dry and tasteless and the raw salmon sometimes had a musty aftertaste. Many dishes were covered in extremely salty sauce and had a slightly sour taste. The "chicken skewers" whose meat could have been anything and the fried salmon were particularly bad. It's a shame, Kakkoii was actually one of my favorite restaurants in Osnabrück.

Pretty good sushi restaurant. Food was ok. A bit too expensive. I had All You Can Eat.

Unfortunately often very crowded, but otherwise the quality is excellent. Unfortunately it has now become a bit expensive.

We were told 3 times that we wanted to order and each time we were told that a colleague would come straight away! We paid for the drinks and then moved on gratefully. Unfortunately, based on my experiences, I cannot recommend it.

Was really disappointed. Was there with my brother and well I expected better. The sushi I ordered arrived relatively quickly, but things were different with the warm dishes. Some of these were only delivered 45 minutes after ordering. In addition, some dishes were no longer available, but you could still order them, and it was only when you specifically asked about it that you were told that the beef skewers, for example, were no longer available. But what bothered me the most was the green tea. I thought you should get decent green tea in a Japanese restaurant. Well, I thought wrong. The tea had been boiled far too hot and was therefore completely bitter. The teapot also had a tea strainer with tea in it, but there was no information about how long it had been in there. All in all I was really disappointed and definitely won't be coming back

A hipper scene Lockal.. very unusual and designed with lots of great details. Great sushi, very fresh and really tasty. We had all you can eat for lunch, €19.90 per nose was really cheap! We'd love to come back when we get the chance😋

Great value for money! Unfortunately, as is often the case in cheaper sushi restaurants, the quality is comparatively good, but not high quality. Otherwise everything is fine. All-you-can-eat recommended.

I have been to many all u can eat sushi restaurants. The waiters were nice and helpful. The food not so nice. The sushi itself was ok. The chicken balls were good. The other warm food had all the same Tastes, just different ingredients. The price is just not worth it.

After 3 rounds no more is brought to the table, you are thrown out after a while.. bad experience, food was delicious but otherwise very disappointing.

We were there on a Saturday and it was very busy. Our first waiter was very nice, in general the waiters were nice but we probably had to ask 3-4 times for things like napkins or cutlery. Unfortunately, cutlery, i.e. a fork, was only available as a cake fork, as you probably didn't have enough. To eat, it wasn't bad, but almost every dish had a brown sauce on it that was very salty, which really bothered us. Without the sauce everywhere, the food would have been tastier.

Not recommendable! Despite the beautiful wall paintings, very narrow and uncomfortable space, especially at the front where people like to sit. We were initially informed that the prices had changed and this was not yet on the menu or website. We agreed to the price increase, especially since we had already been comfortable for at least 5 minutes. We didn't get everything we ordered and the boss asked us every 30 minutes if we wanted something else to drink. Our large glasses were not yet empty. Once we were even asked if our one-year-old, who was sucking on his milk bottle, would get something to drink, as there are also juices. When we said no, we were sent out early on the grounds that more guests would be arriving and we hadn't made a reservation. They probably should have told us that beforehand. The restaurant was almost empty by then. We had our toddler with us in the stroller and didn't want to stir up the situation. But we certainly paid the full price. We were completely ripped off and treated badly. I have never experienced such overconfidence and sheer impudence in a restaurant before.

We were there for the lunch buffet. The food overall was very tasty, except for the shrimp chips, which were very tough and anything but fresh. The portion sizes are significantly too large for the buffet, especially for sushi, so you can't try everything because you get 6 pieces of one type, half of which would be enough and you just order again. The staff was nice, but they made us wait at the door for 5 minutes before we were brought to the table and preferred to walk around the restaurant disoriented. We thought it was okay, there are better ones.

The food was excellent, the service was lovely, we were there on Valentine's Day and now again and the shop is top of the line from the staff to the ambience, everything

Very very very tasty and at least as friendly staff. We really enjoy eating there 👍🏻

Food was really delicious, even if it arrived.

Allergy sufferers should not go

We've been here a few times now and it's now our favorite restaurant to eat sushi. 😊 The food is always great and the staff is also very friendly. However, the toilets could be a little cleaner. Nevertheless, it is always worth the visit.

Great, even though we were welcomed conditionally and politely 10 minutes before the end of loading. Just to recommend and not to forget delicious

The food tastes good, but the service is just terrible. What you ordered in the first round was still not there after the 4th round... a lot was still missing from the 2nd and 3rd rounds.. We waited 35 minutes for the baked banana for dessert. If something like that happens once, it's ok, maybe it's ok the second time, but not every time. A pity. We won't come again.

Simply one of my favorite restaurants. Always the best food, with exceptionally good service and a wonderful atmosphere. I can only recommend it!

Good atmosphere. Even though I don't really like Chinese, the food was pretty tasty. Unfortunately, the waitresses were unable to speak to us when serving or clearing away the food. They simply put the dishes on the table or cleared them away again in silence with a not very friendly expression. The toilets were very unclean. It doesn't work at all!

A company stands or falls with its employees, the first employee was very polite but so slow 😕 The second employee, on the other hand, was so polite and helpful and took care of our problems and tried to help us, which worked great, that's why we would come back 👍 The food was very tasteful, but the volume wasn't great and I'm not talking about too many guests in the restaurant 😁

Very tasty Small portion at first but it's very good and you'll get full quickly

Very tasty sushi and great staff

Everything is perfect, it's just too small on a Sunday. People are lining up outside and people are rushing to eat, while inside it can get quite loud. All employees are patient and friendly, and every request is catered for. The place itself is very beautiful and the food was perfect.

The food is fresh and super tasty, actually 5 stars but the service wasn't quite right that's why only 4

All you can eat for lunch, highly recommended

Super delicious fresh sushi! A great restaurant for all sushi lovers! Everything can be ordered via tablet, so the service is quick and direct. Great atmosphere and great furnishings, beautiful decoration.

Horrible...greasy floor, the trash cans were overflowing in the dirty kitchen, which was visible to the guest. The food was then carelessly placed on the table for us. There is still a lot of room for improvement. We were more than disappointed and definitely won't be coming back

Food was quite good for people who like to eat sushi. However, the shop is terribly dirty and greasy. The trash can is overflowing. The table top was just lying loosely, when I pointed it out I just said: oh, that's okay... We certainly won't be coming back

Food is okay, some of the makis are dry. Large selection of sushi and side orders. The place is nicely decorated. The service is sometimes… bad. Individual side orders from orders are missing. People talk and laugh excessively loudly. When customers leave the neighboring table, there is a loud clatter of clearing up and chatting with colleagues across other tables. Then we were constantly asked if we wanted to drink more want to order and whether we have already ordered drinks. A short time later the service came back to the table: “Have you chosen drinks? Then I’ll get them straight away!” No, we want to relax and choose something to eat, choose drinks, chat and enjoy the evening. It seemed as if you had to eat under pressure in order to quickly release the table. You can do it, but relaxing is something else...

The service is sometimes inconsistent in terms of attention, but the food is always very good

We had the all you can eat sushi and were really happy. Unfortunately, it was a bit difficult with the skewers because the quantity always varied. Sometimes there were 4 skewers per order, sometimes there was only one. But since we were able to reorder without any problems, that was fine. I'm looking forward to the next time

Way too busy, seats are too close together and we waited forever for food. I'd rather go to the competition

I ate here again after a long time and was unfortunately very disappointed. I used to eat here regularly and it was always good. The food also remains above the average sushi all-you-can-eat. Unfortunately, the service was extremely disappointing on my last visit. We ordered food from the tray at around 9:50 p.m. When it still wasn't there at around 10:05 p.m., we asked politely. The waitress was very uninterested and said she would ask her colleague. At 10:15 p.m. (we hadn't received any feedback) we spoke to another waiter who told us that unfortunately the food would no longer be coming and the kitchen was closed. The menu states the following: Open until 11 p.m.; Kitchen until 10:30 p.m. I find it extreme that orders received more than 30 minutes before the official end are no longer processed. We'll probably look for a new restaurant in the future.

Reservation made, but restaurant was overbooked. So we and a few other guests were left without a table, despite reservations

We were at Kakkoii in Osnabrück am Kamp last Saturday. Friends of ours have been there before and found it quite good - although we didn't quite like it after the evening. Reasons: - for our first batch of drinks we had to ask four times before they finally came / other customers who came after us had received their drinks honorably / poor coordination in the service, I think - they then tried to point out that we had cocktails would have ordered, and that could take longer - but we didn't have that - so no cocktails - €28.90 for the all-you-can-eat sushi can be considered OK - however, the food you get is nothing more than "Asian fast food" - but as much of it as you want. We found that there is no real enjoyment or special taste here - so it's more about quantity than quality - as is so often the case in today's Asian restaurants. I don't understand why a restaurant like this, even if it wants to make a good name for itself, puts surimi on the menu everywhere. For everyone who doesn't know, surimi is 'fish' that you can't really sell - it's finely chopped, shaped and colored and then ends up back on the market - evilly you could say it's 'fish waste' - To put it nicely, it is, for example, bycatch that cannot otherwise be offered. All in all it's not a 'good fish' and I don't need something like that at all, I find it disgusting. - the worst thing about the restaurant, however, was how it felt. As soon as we got in we had to be careful not to slip because the floor was so 'greasy' that you could almost skate. My wife almost lay on the toilet on the way to the toilet - not nice. I suspect this is due to the open kitchen (which I find positive in itself) and inadequate ventilation. - But that's not all that felt really 'unclean'. Everything had such a greasy patina - the table, chairs, cutlery, glasses, the tablet for ordering - really everything. - Incidentally, the tablet had not been cleaned or disinfected before it was handed over to our table, which is something you can probably ask for, especially in this day and age - but was actually a "must" even before Corona - it was full of fingerprints from them previous users. - Really not nice.

A great restaurant with excellent staff, especially for sushi

We visited the restaurant for the second time. Now there is an all-you-can-eat lunch for €18.90, which can be ordered using a tablet. The sushi is good, but the selection is due to the one-off price. A lot of cooked tuna instead of fresh tuna in the rolls and the entire spicy program with tuna and salmon is missing. Even if you paid extra, there was nothing special on offer. The crowd is usually <20, very crowded at lunchtime, so the waiting time is long. Since the plates are just placed there, the waitress can't actually evaluate them.

Decent sushi place that has an all-you-can-eat promotion. Sushi itself was fine, I'm not a fan of rolls that are loaded with mayonnaise, but nigiri is included in the promotion also, which worked for me. Bring a large appetite when going for the all-you-can-eat option.

I was actually (!!!) enthusiastic about this restaurant, but this has waned a lot. The cleanliness leaves a lot to be desired, the dishes, especially the cutlery, are not always clean (remnants still stick to them), and if you look closely in the corners, it has been a lot longer since the last sweep and wipe. At the weekend then the Obergau, a fly in the dessert - that can happen, but it shouldn't - the first waitress, without saying a word, slammed the pudding onto the tablet and left - the second waiter, who we said was absolutely terrible When we pointed out the behavior of the first service person, he just shrugged his shoulders and oh wonder, oh wonder, not a word of apology about the hair in the food OR the behavior of the colleague... Sorry, but that's not possible - the minimum would have been an apology ... We won't be going out to eat there in the future just because of their behavior. We left almost 100 euros there with two people just to a) have hair in our food and b) then be treated like that?

The ambience is nice. The service was also quite good and understanding, as we unfortunately had to send back around 20 inside out rolls at the end because they all had a very poor ratio between rice and filling and some of the avocados in them were rotting. Luckily we didn't have to pay this. We only ordered one round of sushi because we all lost our appetite. We won't be coming back! It's a shame that the store has deteriorated so much, with increasingly expensive prices and poorer quality.

We visited the Kakkoii Sushi Grill & Bar with great anticipation and were overall satisfied. The food was a little better than average, and the service was actually okay until the end. However, we had a problem ordering dessert. We ordered baked bananas with honey. After about 20 minutes of waiting, we asked an employee for the first time. She explained to us that after 7pm it was normal to wait longer for orders as it was really busy. We were able to confirm that. After another 10 minutes we asked another employee again. She promised to take care of it, but nothing happened. After another 10 minutes we turned to another employee who had served us from the start. He promised to pass the order on to the kitchen. Unfortunately nothing happened after that. Finally, after a total of 50 minutes of waiting, we paid without receiving our dessert. The same employee we paid to didn't even mention the dessert. Although our visit had been very positive up until this incident, this experience ultimately left us very disappointed. At the end of the day, the little things are crucial and the service team didn't do a good job. For this reason, I unfortunately cannot give the restaurant an entirely positive rating.

It was very good, gladly again. :)