Kaiserpalast in Bremen - Telefonnummer, Reservierungen, Bewertungen

The food is disgusting+bad and the service is worse we paid so much money for it but it's not worth it

Service was super friendly and very attentive 👍🏽 Food was varied and very tasty 👌🏽 It was just a little loud... otherwise great

Went to the restaurant at 11.45 a.m., were shown to the table in a friendly manner, the selection of dishes for the lunch buffet was large, there was something for every taste, I can only recommend giving it a try.

Unfortunately it's no longer what it used to be. Unfortunately, the quality has also decreased

Very good selection at the buffet

Can a small dog be accepted inside?

Delicious buffet. Everything there at lunchtime and in the evening is also freshly grilled

We have been visiting the Imperial Palace for years. Were never disappointed!! Always delicious and fresh!! L.S.K.

Tastes good, unfortunately the service people were very unfriendly!

I'm rarely here, but when I do it tastes really good. For children they have special plates with children's motifs

It’s just an “all you can eat” Asian buffet. Don't they taste the same everywhere - thanks to the same suppliers? Frozen sushi and cake included. Quality of processed food is never the best. The masses do it. Unfortunately, 23 euros is too much money for that.

Food service and ambience were below average. Some of the plates and glasses still had leftover food on them. Too bad about the money 😢.

The food is okay, but nothing special. The service is great, they keep an eye on everything and are super friendly. The ambience is also good, it is very nice and traditionally decorated.

Very good 😀. The food is okay and the shop is more organized than the other Chinese places in Bremen and the area there is nice.

We took advantage of the lunch buffet. Very inexpensive and rich. Is constantly refilled. Parking spaces right in front of the door. But also easy to reach by public transport.

Wir waren zu Dritt und haben das Buffet ausgewählt. Sehr grosse Auswahl! Dann gibt es auch noch die Möglichkeit, diverse rohe Lebensmittel (Fleisch, Fisch u.a. Kängurufleisch ) auszuwählen und direkt an der Theke garen zu lassen. Ich habe beide Möglichkeiten genutzt. Das gewählte Essen des Buffets war nur lauwarm. Die kleinen Frühlingsrollen waren teilweise matschig. Ich liebe Frühlingsrollen, diese aber waren geschmacklich undefinierbar. Nudeln und Reis waren ebenfalls lauwarm, nach wenigen Minuten war das gewählte Essen kalt ! Ich habe dann noch ein paar Garnelen an der Theke garen lassen. Man konnte dazu eine Sauce wählen. Ich entschied mich für eine Currysauce, die allerdings weder nach Curry schmeckte, noch meinen Vorstellungen einer Currysauce entsprach.,war einfach nur pures flüssiges Fett, gelblich angehaucht! Die Garnelen waren sehr heiss und komplett in der Schale gegart, allerdings enthielten sie dicke schwarze Därme! Ich habe die Garnelen nicht aufgegessen. Das gesamte Essen des Buffets, bis auf die krosse Ente (allerdings sehr viel fette Stücke dran) , was ich probiert habe, war sehr enttäuschend. Also nicht zu empfehlen. Von der Einrichtung und dem Personal will ich gar nicht reden.

We were really looking forward to this evening. The food was lukewarm. The breading was sometimes much too thick and too crispy. For the raw foods that are later prepared individually, sometimes there is only a pair of tongs. This means: The tongs for beef also had to be used for turkey. Poorly seasoned and very greasy. Our table didn't seem cleaned. The ambience was not lovingly furnished and we don't even want to talk about the outside area. The toilets were ok. The staff was fine. It's a good thing that we weren't asked whether we enjoyed it.... There was no farewell.

Very stingy, unwilling to compromise lady at the "reception" who didn't give a cent so that I could invite my entire school class, which consists of many socially disadvantaged young people, to eat and drink. Even though the store wasn't full. Not even a free 0.3l drink or a 1l cola for everyone was possible as a courtesy. Stingy and unsympathetic! Instead, I was offered that I should skip the “expensive” meal (corresponds to the lunch menu for €13.90) and then receive a 0.3l Cola or Fanta per person for €24. However, the lunch menu costs €13.90 - so I should pay €10.10 for a 0.3l drink. An impudence. I recommend that you spend your money on places that have not lost their heart. By the way, it was very hot in the restaurant, so we didn't last long. I won't go there again. The service, however, was very nice! Thanks for the on-site service.

NOT the coziest atmosphere, but the food is delicious.

Unfortunately the food was not fresh and tasty. The bowls were almost all empty except for onions and a few vegetables. Almost everything had clean skin on top. The shrimp completely dried out. The ice crystallizes. At least the mushrooms were delicious. Then in the evening for €23.90 to deliver such poor quality was really cheeky. I've never eaten so badly. The service was very friendly and the space was ok. The toilet very dirty. I don't actually give any negative reviews because I think it might just not be right, but this really needs to be improved or you shouldn't eat there.

In the region, the choice of food is almost the same everywhere. But there was something more on offer here... Lots of different types of fish and meat.

Unfortunately you cannot order small portions. It was different To take full price even though you can't even eat half. Not everyone likes to take something home with them

We spontaneously went there for dinner this evening. According to the menu, the buffet is open until 10 p.m. Unfortunately we hadn't finished eating yet, but from 9:45 p.m. the people from Too Good to Food were allowed to go to the buffet and pack up their food. Of course there was nothing left after that and we still had to pay the full price. Either the buffet should not be offered until 10 p.m., or the Tupperware containers should only be filled from 10 p.m.

Delicious. Have been there very often and have always been very satisfied ☺️

Friendly yes, food ok. It's just mass instead of class. Price performance okay. But I can't give more than one star after the lawyer. You will be asked to submit supporting documents. No go. Was previously a 3 star review. The spring 2024 food inspector report also speaks volumes.

Leider würden wir nicht wieder kommen. Das Restaurant ist in die Jahre gekommen und das Essen hat uns nicht überzeugt. Die Qualität, der von uns ausgewählten Speisen, fanden wir nicht gut. Teilweise waren die Produkte sehr fettig oder bereits trocken und in den Warmhalteschalen angesetzt und zerfallen. Mein Fleisch (Lamm) beim Live Cooking war zäh und trocken, die Beilagen lieblos darüber gegeben. Auf den Nachtisch habe wir verzichtet, dieser scheint Fertigware zu sein, der portioniert wurde. Der Obstsalat sah aus wie aus der Konserve. Auch der Service war bescheiden, die Bedienung unfreundlich und unaufmerksam.

Very tasty food and nice service. We had a lovely evening and would love to come back 👍🏼

We often got food there... Until we read the evaluations from the Bremen food inspection. It's about mouse droppings and mold...

Huge with lots of choice and good service

Huge store, moderately busy with average cuisine. It's a shame, I deserved more.

The food was good and the service was friendly and attentive. The toilets are a bit dated and seem unkempt, even if they were clean.

Great lunch buffet with plenty of choice of fish, meat and vegetables. Fast and friendly service, fair prices. I've been going there for four years and was very satisfied again today

Friendly, nice and clean. Very good selection at the buffet, items that are out of stock are refilled quickly. Fresh, delicious, something for everyone.

Quality not good. The health department was there. See consumer advice center report, mouse droppings in the KITCHEN and while eating. Never again.

I had dinner there with my husband a few days ago and it was very tasty. We'd love to come back

Update. Today the owner got my rez from over 5 ago!!! Reported to Google for years. I objected. You weren't good back then and 2 years ago with the company (it was predetermined, no co-determination) I was back. Nothing had changed. Service was listless, drinks came in spurts. We were 7 people. A colleague had something prepared for herself. Half of it was missing and suddenly there was fish in it. Oh well. Not bad but not very good either. Little selection for such a large store. Everything tastes very similar. Alster was more soda, cola was watery. The waitresses could use some fine-tuning. We won't be coming back. A pity. Personally, we prefer to go to the competition around the corner.

Don't be fooled by the reviews here, because they are manipulated! I just received a letter from a lawyer because my old assessment was apparently not accurate. I was simply expressing my opinion about this restaurant. This lawyer now demands proof of the visit to the restaurant. Of course, this proof can no longer be provided many years later. Don't let yourself be manipulated. Definitely avoid this store. If a store has to take action against justified reviews, something must be wrong!

Danger! There are manipulated reviews. The restaurant is trying to get rid of negative reviews with the help of a lawyer. However, this corresponds to the truth. The health department has uncovered massive deficiencies in hygiene.

Unfortunately my first review was deleted because I don't have any receipt to prove that I ate there a year ago. The service is so bad, the buffet is always empty and people are constantly watching you. This is probably intended to intimidate and ensure that you don't go to the buffet again. The results from the health department are now worrying Obergau, pointing out that mouse droppings were found in the kitchen and that hygiene is not taken that seriously there. Well for me the shop is already dead anyway, the only solution is to demolish it.

The last food inspection by the city of Bremen found significant deficiencies, including mouse droppings and food marks in areas where food is handled and much more. This can be found in PDF on the corresponding page.

Were there on Saturday. Food was okay. The health department was with them. They found mouse droppings and lots of other things. I don't come there anymore.

For the first time in the Imperial Palace, everything was great

They were constantly monitored and the health department was there and they found a lot of defects and rat droppings.

My friend and I were there for the evening buffet. The price is probably the same as any other Asian buffet. It was always cleared quickly and the employees were nice. Good selection at the grill buffet, meat is fried extremely well by the chef on the grill. Gladly again :)

Like so many others who have written reviews here, I also got food poisoning. I advise everyone to avoid the restaurant.

Food as good. Service sometimes really difficult with German. Depends on who comes. Ala kart, fried noodles huge portion

Got gastroenteritis and was sick for a week

I had a lot of hope but was unfortunately disappointed. The food itself wasn't the worst thing about it, but less than 10 minutes after eating I had severe stomach pain and the people I was with did the same. The service itself was OK, but all of the employees don't even know a little German, which becomes exhausting when it comes to communicating. I personally didn't like it, the food wasn't fresh and it didn't taste good either.

Terrible / disgusting, prices overpriced and the food very unappetizing 🤮

The food is actually quite tasty and there is a lot of variety. However, when I read this year's food control report, I lost my appetite. But such controls are also an opportunity to do better and the deficiencies are certainly eliminated. So I will definitely come by again.

NEVER AGAIN !!! I was eating there with a few colleagues and we were watched around the clock to see how much and what we were eating there. I will definitely not go there again, even if the buffet costs €1. And they were rude too. Just embarrassing.🤮

Large buffet with plenty of choice and very tasty. The service was also great.

Delicious food . It has become a bit more expensive recently, 23 euros per person, and as always you have to pay extra for drinks. I can't refuse, even though it's become more expensive, even though I can't afford to eat there every week anymore, but I eat out once a month. Everything is very tasty, I can't resist trying all the dishes. The employees barely understand German. But it doesn't bother you, they are nice and give their all to make themselves understood. The restaurant is very clean, the bathroom is always clean too. Although the restaurant is always busy, I never waited long for food or drinks, even when ordering takeout. Warm and welcoming atmosphere. I highly recommend this restaurant, I am a loyal customer.

Food inspection was inspected in the imperial palace on February 22, 2024 and found many deficiencies. The source: https://www.lmtvet.bremen.de/lebensmittel/lebensmitteltransparenz/veroeffentlichung-gem-40-1a-lfgb-15457 Publication based on test results in accordance with Section 40 Paragraph 1a No. 3 LFGB Date of publication: March 20, 2024 Company name: Kaiser Palast Chinese and Mongolian restaurant Address: Osterholzer Heerstraße 218, 28325 Bremen Date of determination: February 22, 2024 Facts/reason for the complaint: Some significant deficiencies in operational and personnel hygiene. Mouse droppings were clearly visible in several areas of the facility (kitchen, dry storage, outdoor storage, buffet area and more). In the external camp, food (cabbages, onions) was sometimes stored openly in nets and bananas were stored in open boxes. In the kitchen, mouse droppings were found directly between the open spice bowls, on the workstation next to the stove. In the kitchen area, under the stove area, egg cardboard that was used to hold pans was found to be damaged. Cleaning and disinfection with appropriate intensity and frequency was apparently not carried out. Some packaged foods (e.g. pasta) showed signs of being eaten by mice. A pest controller was not hired until February 22, 2024, after the inspection. In the cold room, components (grids of the evaporator, which is responsible for air circulation, evaporator fins and the cable lines) had large areas of mold deposits. In the cold room, several cakes/desserts were stored openly in stainless steel containers without any protection against contamination. In the kitchen, several household items (including colored knives (wave cutters), vegetable slicers, etc.) were contaminated with dried food residues of older origin. The ice cream scoop in the self-service area of ​​the buffet was contaminated with dried, dark deposits of older origin. In addition, the aerator (jet regulator) was contaminated with black mold-like deposits. Appropriate cleaning and disinfection has apparently not taken place here for a long time. There were no means for hygienically drying hands in the handwashing basin in the staff toilet. This meant that it was not possible to dry hands hygienically to the extent required. Legal basis: Regulation (EC) No. 852/2004 on food hygiene Note on rectifying defects (defects corrected on): Pest control was carried out on February 22, 2024, and traces of infestation were still found during follow-up inspections. Basic cleaning of the kitchen: February 23, 2024, refrigerator: February 29, 2024 Deletion date: September 20, 2024

Perfect food for the whole family and friendly and helpful staff

Very tasty and not expensive. Especially at lunch for 12 €

Were there on Sunday evening at 6:30 p.m. It wasn't that full, so it worked Grill quite quickly. The selection of fresh fish and seafood was very good. But that was the only thing that was good. The meat from the grill was fried to death. The soup was supposed to be sweet/sour, but tasted like tomato soup. The rice completely tasteless. There were enough fries and croquettes, but extremely cold! The wok dishes were all lukewarm and completely overcooked. Meat didn't taste good at all. They've probably been there for a long time. But the peak of the bad taste was the vanilla sauce. It was yellow, but only consisted of lots of water and was absolutely inedible!! The honey (which was on the bowl) also consisted almost entirely of water. Had nothing to do with honey anymore. Tiramisu very dry. It probably wasn't freshly made either. Baked banana and pineapple were also cold. Since only the fish tasted good, it was definitely too expensive! Unfortunately, it wasn't until the next day that I read all of the recent bad reviews. The owners seem to be completely ignoring it. Won't be coming back again.

The store is really great for the price/performance ratio, I was there pretty early before closing time, but I still got fresh, warm food at the buffet! There is a very large selection and yet very fresh and delicious food!

There was already a very great buffet set up with a lot of choice of all dishes. The starters and desserts were also very extensive. Unfortunately some of the food was cold and what I didn't like was that there weren't enough tongs for some dishes and some guests who had probably been there several times said that you should just take the food with your hands, that's what happens here Often done this way when the pliers are missing. This is very unhygienic and not possible at all. The service was very listless and not very friendly. For this offer, €23.90 per person for the Mongolian buffet is too much money. We won't eat there a second time.

It doesn't look great from the outside. But it changes when you go in.

The food didn't taste good. We would also have to constantly look for food.

Unfriendly staff You're being watched the whole time you're eating. Plus the food is so mediocre, There are better all you can eat buffets in Bremen (Not recommended)

Service very unfriendly and in a bad mood.

I didn't think the food was good at all. Everything cold and very little seasoning. I'm sorry I spent money on this. Sorry, but it didn't work at all

You are literally being watched while you eat, the waiters' eyes are on you. Once again? No.

Huge buffet, unfortunately there are only four vegetarian choices. When asked, only the obviously vegetarian dishes (e.g. potatoes, green beans) were pointed out. Nowadays I expect a little more vegetarian dishes. If I pay for a buffet like everyone else, I would like to have more choice than having the same thing on my plate every time 🥲🤷🏼‍♀️

Everything was great, nice offer, etc. 2 hours after eating, everything came out again upstairs and downstairs 👎

Very tasty food. I'll go there again

Were there as a family of 6. We had also made reservations in advance. The lady who was responsible for our table was totally annoyed even though we were relatively accommodating and always thanked us. In the end, the lady cashed in on all of us and we didn't even get a goodbye or a nice evening. At the end, as we were walking towards the exit, this cellar lady came towards me and specifically hit me with her shoulder. It's a shame I really enjoyed being here back then, but this juice shop has lost a lot of its potential. I do not come anymore.

Very good and rich buffet. Service super friendly.

An all you can eat Asian restaurant with delicious selections of meat, fish and vegetable dishes as well as a fresh selection of vegetables and meat/fish that are freshly grilled/cooked. There is a wide selection of dessert. The service is nice and attentive. Price performance is right for us. The ambience is more reminiscent of a large hall and is ok.

Wir hatten Buffet,das Essen war nur lauwarm. Und die Suppe war sehr kräftig und hat merkwürdig gerochen. Wir kommen nicht noch mal wieder.

Wie in einer Kantine, essen lau warm ,Kellner sah nicht so aus als wenn er seine Arbeit gerne erledigt

Gutes Essen - sehr nette und zuvorkommende Bedienung - Top

Essen ist sehr lecker und eine große Auswahl an Buffet. Die Tische kleben ein wenig und es hat alles in allem einen lauten Hallencharakter. Trotzdem würde ich wieder hingehen

Mittagsbuffet gute Auswahl leider alles kurz vor kalt die Ente ausgetrocknet. Nette Bedienung.

Hallo schlechte Mitarbeiter, schlechtes Essen leider nicht zu empfehlen. Die Mitarbeiter sind echt unhöflich

Preis Leistung prima . Ambiente ausbaufähig, Essen und Auswahl dafür aber sehr gut

30 Euro pro Person Getränk 9 Euro. Kleine Auswahl und sehr teuer

Das Essen war sehr gut, um zu bestellen mussten wir manchmal etwas warten. Etwas offen, es fehlt die Gemütlichkeit.

Das Essen ist durchschnittlich gut für die Restaurant klasse. Der Service ist leider unterirdisch schlecht. Wir wurden eine knappe Stunde nicht bedient. Knappe Stunde stehen leere Teller und Gläser noch auf unserem Tisch, eigentlich wollten wir Getränke nachbestellen.

Am liebsten 0 bei allem. Das essen war schrecklich . Sowohl der Geschmack wie auch das Aussehen . Der Service ist wie von anderen beschrieben katastrophal. Unfreundlich und sogar frech . Wir haben uns alle sehr unwohl gefühlt . Das 1 und letzte mal . Niewieder .

Essen sehr lecker,große Auswahl, nettes Personal.

Das Ambiente ist das eines typischen "Buffetchinesen", alles sauber aber 08/15. Die Speisenauswahl beim Mittagsbuffet ist gut, es schmeckt und die Preise sind gut.

Wir waren heute zu zweit dort essen. Es gegen 20 Uhr und das Büffet war schon sehr abgegrast. Richtig gut hat mir nichts geschmeckt, das sushi war okay. Einzig das live cooking hat überzeugt,

Wenn du weißt wo du hingehst wirst du nicht enttäuscht.

Lecker und freundlich. Man muss manchmal ein wenig länger auf Getränke & das bezahlen warten. Ambiente bisschen kühl. Ansonsten toll.

Wie immer sehr freundliche und aufmerksame Bedienung. Das Essen frisch, gut gewürzt und angerichtet (Buffet). 29.12.23 Heute seit langem mal wieder dort gewesen zum Buffet, immer noch alles Top.

Essen war ok , Service war gut , leider waren später die Toiletten sehr schmutzig ,war vielleicht den Weihnachtsferien und dem Alkohol geschuldet

Wir hatten eine Familienfeier über die Weihnachtstage. Alles war ausreichend vorhanden. Essen hat allen sehr gut geschmeckt. Wir können es sehr gut weiter empfehlen

Schade!! Vor 4 Jahren gab es noch 5 Sterne von mir.Diesmal sehr enttäuschend.Die Bedienung war absolut schlecht,nicht 1 Stern wert,sehr sehr unfreundlich.Essen hat nachgelassen, evtl.altes Fett benutzt,bei den fritierten Nahrungsmitteln.Einigen meiner Mitessern war es anschließend sehr übel.Es gab auch keinen grünen Saft zum Abschied.

Waren gestern Abend da, kann gleich in den Notdienst da ich vor Magenschmerzen nicht mehr kann. Auch meine Freundinnen!!!!! Service unfreundlich. Essen ist mittelmäßig. Frage mich was das Gesundheitsamt den ganzen Tag macht!!!

War bis jetzt immer gerne hier. Diesmal war eine mehr als unfreundliche Kellnerin da. Wir waren zu viert und wären am liebsten nach der Begrüßung wieder gegangen. Essen war auch nicht mehr so gut. Sehr trockenes Sushi,wahrscheinlich vom Mittag übrig geblieben. War wahrscheinlich das letzte Mal da

Das Essen war sehr gut und lecker. Empfehlenswert

Dieses Mal etwas sehr voll und laut. ESSEN Tteilweise nicht richtig durch . Noch nie so erlebt hier.

Ich war immer sehr zufrieden mit dem Mittagsbuffet - gutes Preis-Leistungs-Verhältnis. Jedoch baut das Restaurant bei jedem Besuch mehr ab. Dem Tiefpunkt habe ich nun bei letzten Besuch vor ca. 2 Wochen erlebt. Kaum das ich zu Hause war, bekam ich Montezumas Rache und Magenschmerzen. Schade eigentlich, ich war immer gerne dort.

Man sagt ja heute "Wir gehen zum Mongolen". Damit sind Bufets gemeint mit kalt, warm zu nehmen, und auch individuell zum Braten zu geben. Der Essenspreis am Samstagabend betrug 19 Euro. Das ist ok ggü Yakumi Sushi in der Birkenstr. mit 29 Euro, dort auch den höheren Lärm- und Bestellstress berücksichtigend. Allerdings ist Yakumi letztlich mengenbegrenzt (auf hohem Niveau), und somit ist die Qualität des Essens besser (es gibt sogar Sashimi). Im Kaiserspalast war viel Reis unter dem bisschen dünnen Sushi-Lachs, und die Tintenfischringe mit ca. 2 mm Fisch waren auf ca. 9 mm backig auf-frittiert. Die frittierten Garnelen schmeckten selbst kaum heraus. Das Eis mit den ausnahmslos eingelegt-gezuckerten Früchten hilft dann ein wenig bei dem fettigen Abgang. Gut auch, dass man sich auch mit Gemüse allein über den Abend bringen kann. Ich sage mir immer: Das macht man 2- oder 3mal im Jahr. Viel essen und sich danach nicht allzu wohl fühlen. Bei beiden Restaurants, aus leicht verschiedenem Grund. Beide Restaurantansätze bringen dem jeweiligen Veranstalter gleichermaßen einen sicheren Umsatz mit vermutlich gutem Gewinn. Das Personal ist reduziert (bringt nur Getränke, räumt Geschirr ab und kassiert) und muss nicht ausgebildet sein. Auch einen Koch braucht es nicht, weil immer exakt gleich vorbereitet wird. Der Kochende kann im Grunde sogar tagsüber vorbereiten. Abends sind dann nur noch Hilfskräfte nötog. Um 18 Uhr kamen wir an, es war zu 90% voll. Als wir um 20 Uhr gingen, waren nur noch 40% der Plätze belegt. Viele Familien, viele Feiern, kalkulierbares Portemonnaie. ---- Di. Abend, 2 Jahre später: Es ist nicht besser geworden. Ich steckte eine California-Roll (Maki mit mehr drin) in den Mund und spuckte sie wieder aus: Verdorben, vermutlich schon drei Tage alt! Leute, das geht nicht. Auch die Sauer-Scharf-Hühnersuppe schmeckt billiger, als in Ganderkesee oder auf dem Weg nach Wildeshausen.

Essen sehr gut, Buffet mit viel Auswahl. Nettes Servicepersonal.

Das Essen ist großartig, der Geschmack ist großartig, aber der Service ist einer von ihnen. Mir gefällt es nicht, dass sie ständig nach den Kunden fragt☹️☹️☹️wie viel Essen auf den Teller kommt. Ich bin zufrieden mit dem Essen, aber mit dem Service bin ich nicht zufrieden 👎

Das Fleisch war nicht sehr frisch. Die Tiramisu ist mindestens drei Tage alt zu viel Alkohol drinne.