Kaiser Palast in Köln

Yes, very much so. However, it is a bit noisy because of polio. Otherwise recommended.

We really enjoy going there as a big family. There is something for everyone at this buffet. For every age group! There are round tables that are very attractive for large groups as entertaining is easy here. There is also a room for private parties. The lunch menu is very cheap. We especially enjoy going there for family celebrations. There is a play area for children.

Food was good, glutamate is the Maggie of Asia. You can taste it very strongly. My Mongolian plate with kangaroo, sea bass, lamb, cuttlefish and tilapia o'clock vegetables. Unfortunately everything was completely dry and burnt. The food from the buffet was good to OK and quite varied Will go again.

Relatively small buffet, but the food was delicious.

Very friendly service, very tasty food. Overall recommended!!!

Disappointing experience – no longer recommended We used to enjoy going to this restaurant, but unfortunately it has declined significantly. The ambience now seems old and unkempt, and the cleanliness leaves a lot to be desired. The buffet was disappointing - only the vegetable spring rolls were edible. At the counter with the fresh preparation, the selection was good and the food was tasty, that's why we get one star. However, the service was an absolute disaster. While we were still eating, the waitress wanted to clear our table several times, including spices. When I politely asked that we still eat, she responded in a bitchy and unfriendly manner. Although the official opening hours are until 10 p.m., we were put under pressure an hour beforehand by the constant appearance of the waitress with the cashier. That was extremely unpleasant and unprofessional. Unfortunately that was our last visit. No longer recommended.

So I was there the second time and I have to say it's just rubbish, their food consists of 90% salt, I still have to drink liters of water after the visit and the waitress was very rude and rude. Never again, not even if it cost €10!!!

People should take much better care of the guard rooms. Especially the toilets. Toilet seats are missing. Cleaning schedule is not posted either. We were there on January 12th, 2025. It was just disgusting, especially the women's toilet. I don't want to go into more detail. We won't eat there again.

I could give it 5 stars just because of the tempting smell of Chinese dishes in the restaurant! 😂 The staff was really nice and we didn't have to wait long for our drinks. I recommend taking the buffet because EVERYTHING is available to you. I'm not a fan of spicy food, but for those who like spicy food, I recommend the restaurant. So everything is fine, the prices are reasonable and the atmosphere is great.

Food was tasty but waitress left with her

Good selection on site and nice, capable staff

Food quite good..very very cold in the restaurant..you should take a cardigan with you...well and service at all you can eat...

Everything was great, very tasty 😋 But with the prices you get a cable fire in your pacemaker...

Food was varied and good. Large selection of Asian specialties. Staff quick and very friendly.

If you want to spoil your mood and throw money away, welcome to this restaurant. What awaits you: the restaurant looks really great☺️, but that's where all the positives end. 😅 If you don't order drinks, you'll soon have to meet with rather impolite staff. The atmosphere was quite unpleasant, and when you pay, be prepared that they won't even say goodbye to you, let alone come back or have a nice day. Regarding the food, in my opinion, considering that it was lunch, it was not enough, it was the only restaurant that did not have fried rice on the menu. Fried bananas, in general, the dough in the middle was raw, and I thought that nothing could spoil bananas🤣 they managed to do it. Unfortunately, I cannot recommend this restaurant, and I myself will not go there again.

great food. The bomb tastes much better than any other buffet restaurant in the city!!! great recommendation!!!!

Thank you very much for everything. Mega tasty. Have a good, healthy, successful new year and a happy new year 2025 and good luck, and much success and good health for the new year. Warmest regards from the J siblings.

Terrible food. Unfriendly service. It used to be better.

Unfortunately, the food was better

Am Wochenende... Zu voll... Schon ekelhaft wie so mancher '' frisst'' wie die Geier wird das Buffet gestürmt und der Teller mit Garnelen überhäuft. Aber das ist ja auch in den All inklusiv Buffet Hotels so 😂😂

My husband said he was craving Chinese food, so I went to visit him, but I was bloated and the only thing he could eat was Ssau! I didn’t eat the meat because it didn’t look sacred! Although it was cheap at 25 euros per person, the food was not tasty and not very diverse! What's really strange is that most of the servers were Chinese, and even though I spoke in Chinese because I don't speak German, they only spoke German to me! Haha, as expected, the Chinese are amazing haha! Anyway, I don't recommend this and I won't go again.

Very loud, bad food, lots of small children, dirty, rough, zero

Unfortunately, preferably zero stars is not possible. Bad food! Service bad! Ambience also bad, dirty and musty.

Food doesn't taste good. There were strange things in the sushi, way too overpriced, I don't recommend it at all.

It used to be significantly better

Food is rich and tasty. We were there at 7 p.m., where a surprisingly large number of small children were still making noise. Dirty dishes were cleared away very quickly. Very big, it resonates strongly, prices have risen sharply like everywhere else.

Unfortunately, the high frequency made it feel like we were in a canteen. The food was terrible in my opinion, but the worst was the sushi. Tasted like it was 2 days old & the fried sushi was ONLY with cucumber. But since you want to fill up your customers quickly, you use a lot of rice so that you only taste the “fried” stuff. Definitely not recommended.

Wenn man rein geht fühlt es sich ganz wohl an, der Service ist ganz nett und das essen schmeckt auch gut nur es wäre besser wenn es mehr Nachtisch Auswahl gibt z.b mochi oder andere Desserts

From start to finish everything was great 👍

Sehr unfreundlich man wird nicht begrüßt nicht bedient essen immer mehr und kalt

With a price of €30 per person I had higher expectations, unfortunately I was a bit disappointed. It was OK, but not outstanding. Overall I would give it a rating of 6.5/10

The food was very good. The price was also reasonable. Only the waitresses were unfriendly. They don't even apologize when they reach between you to cover the plates. I found it inappropriate and once I was really frightened. This doesn't create any ambience because you always feel like the waitresses are trying to get rid of you. It's a shame because I've been going there for years and, as I said, the food is very tasty.

They have program until 23 and when I arrive at 21:20 , the Say that I have only 30 minutes for eat , i don't recomand this restaurant

We were there on Monday with my family. But the food was cold and not entirely fresh.

This time I only got something to take away, but again it was delicious, great price and a good quantity. I can only recommend the buffet. Always my pleasure. 👍

Here you can see how big the restaurant is. But, despite the size, there is never a long line at the buffet. Disadvantages of size? Volume. Always had a parking space.

Recently I was at a Christmas party in the Imperial Palace. Now the food was, what else could you expect, frozen quality and it felt like nothing was fresh. Except maybe the salad. You can only order drinks and I find it difficult when opening times are stated until 11 p.m. But at around 10 p.m. you are secretly asked to pay. N

Original: The buffet with grill is awesome. It's always refilled, the staff takes good care of it and clears everything away quickly. Always very crowded on weekends, but not during the week. However, I found that the sauces became spicier with each visit. Sushi is also ready-made sushi. Update 11/23/24: Has subsided. It was full, loud (which we had already prepared for beforehand), the service on the weekend was probably new and didn't understand everything straight away. In addition: - The grilled beef was as tough as anything else. - The chicken tasted like it was no longer good - Food from the grill always arrives at the table spicy (you could offer to put the sauces in a bowl beforehand and then pour them on the food) - Sushi is nothing special and I'm missing a small bowl for the "wasabi"

Eating means taking your time, old wisdom from Confucius and the guest serves himself, alone is probably unwise, therefore well suited for several guests, how many "ducks" must believe in it per day..

The atmosphere is really very nice Food really not good. We were there today. The food was often a bit colder, which can definitely happen. But maybe the whole dish shouldn't be like that - most of the things were just raw on the inside and you could hardly eat them. So you had to leave a lot of food behind. There were a lot of bones in the fish. Something that should perhaps be added, especially if children eat it. I am very disappointed with it And the staff are just terrible, super rude, don't say hello, don't say goodbye, are constantly annoyed, stressed. Don't respond to criticism when you say it. Hey, that was still raw. We didn't want to leave it lying around and you'll be looked at askance for it, so customer friendly is definitely something else very disappointing. We were there four times, twice of which were bad and the children having stomach aches in a row is not an option, so it's better to offer fewer things and do it sensibly. So serving a meal to guests is very disappointing really. And if you want hot food, you might want to bring your own microwave.

Be careful when billing and paying by card!

The food is simply delicious I recommend it To come here

Because of the negative reviews, we wanted to see for ourselves whether it really turned out that bad. Since the elevator was broken, an employee picked us up in the freight elevator. We would be warmly welcomed and entertained. The buffet was good and tasty. The temperature of the food was just right so that you could eat without getting burnt blisters. Everything was clean. The staff was very attentive and friendly. Our conclusion: it was good, tasty and reasonably priced.

The sanitary facilities are really bottom drawer. Parents often don't supervise their small children, so you have to be careful not to get knocked over. The fact that three stars are given here is due to the extremely tasty and plentiful selection of food. Maybe it's better to take the "to go" with you, then you'll have more peace at home!

Horrible menu, nothing to eat, everything is fried and tasteless. It’s better not to come here at lunchtime. The staff is not friendly.

Scampi is always empty. The fruit is really old and has no taste. The owner of the house watches what you take all the time. And I asked the owner why the scampi was empty and he said it was expensive. So be careful not recommended👎🏼

The waiter is absolutely unfriendly and disrespectful

Food tastes good but a little too loud and it is way too warm in the restaurant

It's quite good on site, except that the light is everywhere in different places

They are too ashamed to make new food...no quality meat

Parking spaces are rare. Salad selection very small.

We have been here many times. But with each visit the disappointment grew greater. The waiter/waitresses are often very disrespectful and unfriendly and if you don't give them a tip they cheekily ask for it. It's very loud there. Sometimes it's the music, sometimes it's the screaming children running around. A few times we noticed the boss arguing loudly with the waitresses in the middle... Unfortunately, the taste of the food has changed a lot over time. Unfortunately not recommended. Actually not even worth a star...

Food is always delicious, warm and fresh despite the buffet.

I can recommend it very well without hesitation.

Unfortunately, the selection is a bit loud at times.

Good selection and tastes good.

Unfortunately it is no longer what it was Not cleaned

Food was OK. I deduct points because of the gentleman standing behind the grill plate. You should use 2 plates. One for meat and one for fish. Our food (fish) smelled like beef and that's not possible

Went there for the lunch buffet and the food was okay. You can't say anything about the price either, it was reasonable (12.90 euros). But there are better Chinese restaurants

In my opinion, a nightmare on Saturday evening. A volume significantly higher than in a train station hall. Partitions in the large hall would help here. This has nothing to do with food culture, conversation was hardly possible. It's a shame considering the really great buffet and the excellent food.

The food is good but too loud, too crowded, mass processing. No entertainment possible!

A little salty but fresh and tasty.

The food was OK, but the service from the waitress was unfortunately extremely disappointing. She was rude and after only an hour she clearly asked us to leave the restaurant - saying "You have to go now!". She also came to our table every ten minutes just to reprimand us in an inappropriate tone, which had a negative impact on the whole atmosphere. Such behavior is unacceptable and unfortunately completely ruined our visit."

The food was fine but the waitress was an absolute disaster. She was extremely rude and cheekily asked us to leave after just an hour - literally "You have to leave now!" She came to our table every ten minutes just to complain about something and ruin our evening. Such behavior is completely unacceptable and ruined the whole visit!

You get your money's worth...very good food...after a little wait for the service everything was really good...

The food was okay, but unfortunately the service from the waitress was extremely disappointing. She was rude and asked us in no uncertain terms to leave the restaurant after just an hour - with the words "You have to leave now!" She also came to our table every ten minutes just to reprimand us in an inappropriate tone, which negatively affected the entire atmosphere. Such behavior is unacceptable and unfortunately completely ruined our visit."

We have been there 3 times with the family so far. In itself, the food at the lunch buffet is okay. However, when paying early, the waitress actively asked for a tip when we wanted to pay with a card and denied the tip before eating. Since we just sat down and ordered the drinks, we were asked again that we also pay a tip by card can. Which I found totally outrageous, we felt totally ripped off. In addition, the plates were still on the table for the second course, and they were not cleared away. It was all a bit too hectic for me. There are better restaurants in the surrounding area and the buffet is also more extensive. However, when it comes to this tip requirement, you can also scare them away. Tipping is not a must and is left to the guest individually. There are many other restaurants that offer a high quality lunch buffet 👍

Let's say food is OK. Was there during the week and the selection of Chinese dishes was a bit too thin for me personally. Some of the chair cushions looked pretty worn out. It's a shame, we could do more with it.

I ordered takeaway there today. Super tasty, always. Thank you very much

The food was very tasty! There is also a grill. We come here often. And the price compared to others is a little cheaper!

I have known the restaurant since it opened. We used to go there every week and felt very comfortable and the food and service were also very friendly. When I had mussel shells in my food, no, I didn't put any mussels on my plate and I injured my gums and tooth as a result and unfortunately the food always came to the table that evening cold, we took a break for two years. Today we decided to give it another chance and what can I say... food came to the table cold again. Despite complaining, we received no apology, let alone any “compensation”. At least we got free tea back then. The taste of the food was also no longer the same as it was back then. The sauces had no taste, the food wasn't fresh and even the buffet was partly cold.

The food is good and the service is excellent

I wasn’t able to take a photo or video of the food but it was a wonderful experience! We went there on a saturday dinner, it was a lot of people and a lot of kids at that time that is why a bit noisy. But the place has a lot of customers. No need for a reservation, except probably for special occasions or dates. A ton of food options and they always refill it. The price is about €23 per person. The drinks are not included. It is very worth it.

I don't think the food was that good, the food wasn't cooked, I ordered drinks and they only came at the end

The ambience does justice to a nice Chinese restaurant. Unfortunately the rest isn't... Quality of service and food offered is below average. There are much better offers in the surrounding area.

Rich buffet with every kind of food imaginable. Fish & meat was okay. Mostly well attended

A lot of things here are designed for mass. You get a whole lot of different food for one flat price. Of course it is a bit louder due to the crowd. If you don't like that you can go to a smaller restaurant. I like going here, you can get lots of delicious things here at a good and fair price.

This is a very poor and disappointing restaurant If you eat a lot, you often pay more, even though it's a buffet They come and shout at you The food smells very bad I got severe poisoning from it And they lie a lot

The quality was better and the cleanliness...well

We used to love being here. Unfortunately, the quality of the food and the hospitality of the staff have adapted to the level of the “eating” audience. Too bad

We've eaten there several times. In the end, however, we were not at all satisfied. The staff never came to ask if you wanted something to drink. Why... in the end I noticed that we had been charged for too many drinks. When I wanted to continue looking for what I actually had to pay for, the payment card was simply snatched out of my hand and held directly in front of the scanner. I have never experienced anything so brazen and I am hereby saying it publicly!!!!

Tasty, not expensive, convenient.

Not a lot of options for Sauces to prepare fresh flesh. Service was good.

It was delicious and worth the price. The selection is large, there is plenty of space and the service is attentive. There is a lot going on there, which is consistent with the size of the restaurant.

The quality of the food is very good, the buffet is rich and fresh. From the starter to the dessert we didn't miss anything.

What can you get with 22 euros in Germany now? A burger and some fries and some drinks in KFC. Here you can have fried fish, chicken, spring rolls, beef, shrimps, salad, sushi, ice cream, 8 kinds of fruits, cakes, also Chinese style BBQ with seafood lamb mushrooms etc. I don’t know what you get to complain about with this price.

The first time I went and the last time I went. The waiters were very rude, disrespectful and arrogant. There are very few types of dishes. We have been to many buffet restaurants, and the dishes in this one are the least. They look very unappetizing, and the fried Wok has no taste. The ingredients are not very fresh, the prices are expensive and there is nothing to eat. The service was very poor. Will not go again. Very disappointing and a very unpleasant dining experience. I won’t recommend it to people around me either.

I like the food.Large selection.All you can eat. Something for everyone. The restaurant is very large and internationally visited. Cleaner toilets would be nice.

This restaurant is highly not recommended. The waiter was very indifferent as soon as he entered. There were no customers when we arrived and it was indeed a bit late. The first thing we asked was if we could still eat at this place. I got a reply that I can eat, but the kitchen closes at 10 o'clock. We agreed. First of all, there were too few dishes and the dishes were not very fresh. The hot and sour soup is okay, but the other vegetable soup is not very fresh, like endless vegetables mixed together. There is a very strange smell. The Wok dishes taste average and are just the last remaining dregs. The iron plate has almost no taste. The environment is average. The most important thing is that the service is poor and rude. When I was picking up my meal, a waitress beside me suddenly said something. I thought she was talking to me, so I asked her what? She replied to me very coldly, "I didn't talk to you" and left. It turned out that she was talking on the phone with headphones on and was very arrogant, rude and disrespectful. They have been urging us to get the food quickly since 9:42, and told us that we can go get the food first because we have to finish cleaning tonight, but we can eat until 23:00. So we went to pick up the food in a hurry. After picking up the food, we were asked if we wanted to take more. We said we would not take any more, so a wave of people immediately picked up the food and it was not yet 10 o'clock. About 20 minutes later, before 10:30, while I was still eating, a slightly older male waiter (who seemed like the boss) came over and asked us whether we should pay in cash or by credit card. He did not smile at all during the entire meal and was very indifferent. I said cash. We thought he knew that paying cash would allow them to settle the bill earlier. As a result, he immediately took out his cell phone and pointed at the total number in it without saying anything, which was very unreasonable (we are not deaf and he is not mute). We felt very insulted. This is the first time we have encountered someone asking us to settle accounts while we were still eating. Not sure if they are this disrespectful to other customers. It seems that their low ratings are not unreasonable. A very unpleasant dining experience. This is my first time giving a negative review to a restaurant.

The food is delicious and the staff is very friendly, I can only recommend it again and again...

Food was very average and it cost , I don't recommend this place.

Food very tasty..staff friendly

The shrimp with the shell on were so dry that they couldn't be eaten. I think the buffet starting at 22 euros is overpriced and you can't eat without ordering something to drink otherwise you'll still pay extra! Personally I just found it unnecessary. You can't force someone to order something to drink and still have them pay if you don't want to

Everything ok, I'd love to come back.

Were there yesterday with 8 plus 3 children. Have been there many times. But lately we've been noticing that the service is getting worse day by day. The Mongolian grill - the quality as the "searing" gets worse. There is a children's corner with just a television, no toys. I don't even know how you come to call it "Children's Corner". We will avoid the restaurant in the future... what a shame.

You have to order a drink, they kicked you out because I didn’t want to take it, the prices are crazy, for a small glass of water 4-5 euros, the food is not worth it

The food itself was delicious, but the selection there was very little and sometimes it wasn't right...where there was supposed to be shrimp in it there weren't any...lunch buffet, maybe that was the reason...employees were quick to just smile was missing...

Typical dishes for these restaurants. Tasty, but interchangeable with similar Chinese restaurants. Can still be recommended.

The selection is varied but many meat dishes contain too much salt. Atmosphere is very nice.

Food and selection ok, typical Asian buffet. Due to the very large room, it is usually quite loud.