Il'bay in Bochum

Uninviting, cold, and unpleasant. The food was subpar. The salad only had half the ingredients listed on the menu. The chicken doner was oversalted. We felt very uncomfortable. The food was so inedible that I could only eat half of it. What a waste of money and what made my stomach churn.

To be honest, I think this restaurant is a disgrace to the Ruhr Park. Absolutely overpriced, uninspired, unclean, fruit flies were flying all over our food. Self-service, cold (you sit there in your jacket), toilet supposedly broken. They direct you to the Ruhr Park restrooms, even though all the staff use the toilet. They just give each table a quick once-over with a rag, focusing on specific spots. Overall, really overpriced. Lahmacun €10, large dry doner kebab with fries €8. They even skimp on the ketchup... you get a tiny dab in a plastic dish. Grilled dishes, bulgur, etc., are no longer offered. Maybe they should just remove them from the menu. Sometimes it's just time to leave and let truly motivated people run the business.

The worst restaurant in Ruhrpark. : Food was partially cold : Waited half an hour for food : Had to ask for cutlery and my drink because only my plate was brought to me : The portion size and quality you get for the price are simply outrageous : Even the soup as a starter arrived cold

Unfortunately, it's very expensive, which wouldn't be the main problem if the rest of the store was right. The entire place was pretty unkempt and had a pungent smell. The staff was unfriendly and the food mediocre. Our hair and clothes still smelled of grease when we got home. Plus, it was cold there. Maybe we shouldn't cut corners in the wrong places.

Minced meat skewer sold as a doner kebab. The price is the same as a steak doner kebab. Unfortunately, it doesn't even taste good! Chicken doner kebab burnt and dry! If you complain, you're rudely turned away!

Today I was there for the first time in a long time. I was shocked by the new menu. The prices had risen significantly, and the chicken skewers and kofte weren't available. Millet was also removed from the menu. And the plates were slimmed down. The restrooms were never clean. What a shame!!!!! I won't go there anymore.

The meat was said to be very delicious, unfortunately :(

Very bad service, the employee is really disrespectful

Döner is definitely an industrial product. After cutting, it no longer looks appetizing. It's enough for a quick bite, but that's it. Exorbitant prices. If you go there three times in two weeks, you always see different faces.

Unfortunately we were not satisfied

The shop appears clean and tidy. However, during our visit, the toilet was extremely dirty. The kebab is, as the other reviews already indicate, very expensive and simply not good. A kebab box costs €8.00, and the fries taste like they've been left over. The meat is tasteless. Card payments are also not accepted, for whatever reason. The shop is still doing well, as it's the only kebab shop in the Ruhrpark.

We visited Il'bay for the first time today, and overall, there's virtually nothing to complain about. The restaurant appears relatively chic at first glance. You can choose to sit inside or outside. However, those who choose an outdoor seating area should keep in mind that due to the location of the shop, even compared to other shops in the Ruhrpark, many passersby walk right by – depending on your personal preferences, this may be a nuisance. I have only positive things to say about the service: Everything was smooth and quick, and the staff were consistently friendly. Regarding the food, I can only comment on the lahmacun and the doner kebab plate. Both were delicious. The portion of the doner kebab plate was absolutely adequate, but the lahmacun could have had a bit more meat for the price – the price is on the higher end. However, given the high rents in the Ruhrpark, this is probably understandable. Conclusion: If you're in the Ruhrpark and fancy a good kebab or lahmacun, you can eat here without hesitation. It may not be a must-experience culinary highlight, but it's solid and delicious, no doubt.

Service was self-service, which is okay. Our food was slapped onto our plates very carelessly, and it was cold too. You can only pay in cash, which I personally found stupid. Because you can pay with a card almost everywhere, except unfortunately not there. After ordering, we realized it and had to find a bank to withdraw money. (There are only Sparkasse ATMs.) The manager and the waitress were all in a bad mood, no hello, no goodbye. Unfriendly staff. !! The manager was talking so loudly on the phone and cursing in his own language that I was almost embarrassed. We felt completely uncomfortable.

Hello, I just ate there, but unfortunately nothing tasted good, absolutely disgusting 🤮 Zero Zero Never again The tables are so dirty, everything is just dirty 🤮🤮🤮🤮🤮

I tried the kebab and doner at the İlbay restaurant in Bochum, and I was really satisfied. The meat was flavorful and well-cooked. The doner, in particular, had a good balance of spices and a very tender texture. The portions were generous and the presentation was meticulous. The service was fast, and the staff were very welcoming and attentive. The place was clean and offered a pleasant, spacious atmosphere from the moment you walked in. The prices are very reasonable considering the quality of the food. I recommend this restaurant to anyone looking for good Turkish cuisine in Bochum.

This restaurant is exceptional!!!! Very good produce, perfect hygiene. Plus, it's located in a shopping center, where you can shop in peace.

I find the place quite overpriced: €8 for a large and €7 for a small fries – you'll have to savor that! Unfortunately, the taste is nothing special, and the service doesn't justify the price in any way. You have to order at the counter and pick up your food. Furthermore, one employee barely spoke German and was difficult to understand. The drink prices are also incorrectly marked: 0.5L iced tea costs €2.50, even though the bottles actually only contain 0.4L. And the so-called fries menu is no bargain either – you save a full 50 cents compared to buying them individually. It really doesn't deserve more than two stars.

The meat tasted like paper; there was no flavor to it. The doner bread was delicious.

Delicious food at a reasonable price. The staff was very friendly.

A restaurant with very good food and a lovely, bright atmosphere. The service and welcome were very warm.

The lady behind the cash register should practice her friendliness. A hello never hurts.

I once ordered a lahmacun there without anything else to enjoy the pure taste – unfortunately, I was unlucky because the lahmacun wasn't quite fresh anymore.

I thought you couldn't go wrong with a kebab. But I've never had such a bad kebab. And €7.50 for such a small kebab is a joke. Absolutely not recommended.

I got a fries kebab, and there was barely any meat in it. A large one for €8! The fries were rock hard, not even enjoyable! The portions are really small for the money!

Anything but great... unfortunately... the fries taste old; either they're old or the fat is from a week ago... the nuggets are filled with air rather than meat. Unfortunately, the lamacun is very mushy, with hardly any batter. We didn't like the doner meat either. What a shame! Considering how incredibly expensive everything is!

Ilbay in Ruhr Park was a real surprise for us! We weren't really expecting anything special, just a quick bite to eat and then move on, but instead we were pleasantly surprised. The ambiance is modern and cozy, making you feel right at home. The menu offers a nice selection, and what came to the table was truly impressive: fresh, aromatic, and lovingly prepared – exactly what you need after a long day. Particularly noteworthy: The service was attentive, friendly, and unobtrusive. You can tell that the people working here enjoy their jobs. We had an all-round successful visit, and it won't be the last!

Great shop, great staff, always happy to come back

Food was very tasty as always👍👍

I agree with the widespread opinion that this is – at least from our perspective – not a place to recommend: You look for a place to sit. The table was dirty and not tidy. After you've done that, you have to go to the counter and place your order yourself. No waiter comes to the table to take your order. Then, when your order is ready, you have to go back to the counter (with a sort of alarm clock) and pick up the order yourself and bring it to your table. Not customer-oriented. In addition, the staff is very indifferent and occasionally unfriendly. There was also a hair in our food, which was unappetizing. All in all, this was our last visit because it wasn't appealing. Never again, sorry.

We were there with my family, the food and staff were very good

After a long day of shopping in Ruhr Park, we decided to eat at Ilbay, and it was definitely the right choice! Although we had read a few negative reviews beforehand, we wanted to see for ourselves and were absolutely pleasantly surprised. The food was truly delicious, freshly prepared, and tasted amazing. It was especially nice that our individual requests were catered to – something we don't take for granted. The service was super friendly and attentive; we felt completely at home. We'd love to come back and can definitely recommend Ilbay!

Unfortunately we weren't satisfied

I like eating kebabs in Ruhrpark.....

Great service, we go there at least twice a month. When we think of restaurants, we only think of Ilbay Döner. I can only recommend it. The food is also delicious 😋

Nice, typical Donner store, I'm satisfied

The food was okay, but the service was terrible. They don't even ask what you want on it. The side dishes are just slapped on without any care. Apparently, the place is doing well, so the service is neglected.

Simply disgusting, spicy sauce tastes of nothing, tzatziki is really saved if you say add more you get a shitty look, and the döner is disgusting again

No service, plastic forks... in my opinion the store is on a downward spiral...

There was nothing wrong with the taste, it was delicious. However, I think it's a shame that you can't even get a properly filled kebab for €8 anymore. It could be compared to a sandwich, but we definitely didn't feel full

Worst kebab in all of Bochum. They didn't even put salad in my kebab.

Pure rip off! For €7.50 you expect a well-filled kebab bag and not a sandwich!!! Little meat, little salad. Never again!

Dürüm tastes very, very tasty! Highly recommended. The staff are also very friendly.

UPDATE 3/12/2025 Cheap signs, in English, indicate self-service. No more skewers No charcoal grill Tables (except 1) --> empty (Otherwise you could hardly get a seat) Has been relegated to a pure kebab shop. Okay, then no more... It's a shame, the ambience and the wooden boards and the food were always great. Then somewhere else, CIAO Il'bay After a very long time, you can finally enjoy it carefree again. As always, a super delicious meal. I had veal skewer with fries. Splendid. The turkey skewer was also juicy and tasty. No loss of quality and service is of course again very important.

The restaurant urgently needs to be renovated. Now with self-service. The portions are decent, the food is very tasty. The prices are cheap for the location in the Ruhrpark.

Great restaurant with a nice atmosphere! We have been here several times and have been completely satisfied every time. The food is always delicious, the quality is good, and the entire team is friendly and attentive. Particularly noteworthy is the cashier, she really smiles every time, which makes the visit even more pleasant. A place we always enjoy returning to. Clear recommendation👍🏽🤗🤗

I ate the worst Iskender Kebab of my life here today. For me, neither the Yaprak kebab meat, the bread nor the tomato sauce had the hint of "tasty". Only the yogurt was good. We both left almost all of our portions. And I think 2x 15 euros for delicious yoghurt is just too expensive.

Bad service. The food is of poor quality and is completely overpriced, nothing more needs to be said.

From a restaurant to a snack bar and the quality has gone into the basement

+ friendly staff + clean atmosphere + lots of seats + delicious lentil soup + free black tea for self-service + reasonable prices

Went there today with the family and were very impressed, we ordered a kebab plate with veal and rice, it was very, very tasty 😋 We also thought the self-service was great, the food was ready quickly, the whole team was very friendly 🤗 we will definitely be back 🤗🤗

I was there this afternoon with my husband. We really liked the Turkish rice with doner kebab! 😊 All the employees were very friendly and polite. 👍🏼 I can only recommend ☺️

Very nice cashier kebab was very tasty! Turkish tea was also free. The lady with black hair was very child-friendly and always recommended to my children. We also really liked the self-service!

Friendly staff!! The self-service concept is great because you can pick up your finished food immediately and don't have to wait. Restaurant is clean and attractively decorated.

Everything was great, especially the lentil soup and Iskender Kebap, we will definitely come back ☺️

No card payment. Flatbread was crispy, the rest was just average.

A bit expensive, not much choice,

The food is good, you have to pick up the order yourself.

I rarely give reviews, but I was really impressed with this one. The new concept makes the ordering process much easier and faster, the service is friendly, and the food is of good quality. Crispy, juicy meat, fresh salad, at a reasonable price. Keep it up!

As always, the food tastes very good and the employees are very friendly!!! Definitely recommended

We were there yesterday, had lentil soup and İskender kebap, it tasted great, best soup I've eaten so far.😋

A lot has changed for the worse! Food is no longer brought to the table. Menu has also been reduced in size. I'm disappointed, it used to be better!

While passing through Bochum, I ate at their place. I had a kebab menu which was excellent. The prices are fair and the restaurant is very clean. Keep it up.

-First, please note that the restaurant is open until 8 p.m. and not 8.30 p.m.- I had a kebab plate with a 0.33l drink (as a menu). I enjoyed it very much. I'm happy with the price of €13 for it. You just have to pick up the meal and cutlery yourself.

Food was great. Employees were also very friendly! I would definitely recommend it, especially after a day of shopping

Went there yesterday with friends and I have to say that we were very satisfied, the food was very tasty, everything was great 😋 👍 we will definitely come back 😊😊

Super fast and very good, keep up the nice staff

Delicious kebab, very friendly staff.

I was there today after a long time. From what I can see it was a good improvement. The concept has changed and I think it's very good. You don't have to wait long to order. Order and collect directly. Self-service is a good idea. Schnitzel and nuggets are also on the menu. And there is a great salad dressing. The workers were also nice and friendly. We would also like to thank the long-haired gentleman who looked after us in a friendly manner and with a smile. I hope it continues like this :)

Super friendly staff, just tastes really good. we will come back 👌

It's a nice place, the taste of doner kebab, the cleanliness, everything is good, I can recommend it with peace of mind.

Doner kebabs are delicious. Thank you.

Nice staff, simple service, good prices and most importantly the food. Everything was very good and best of all the new concept, so if you want to have a good experience this is the right place for it. 👍

We ate at Il'bay very often. It was always very nice and tasty there. Apparently the owner has changed. Now there is no service anymore, the prices have risen and the taste has also deteriorated there. It felt like there wasn't a bit of sauce on the meat. Oh, and it wasn't crowded and the food was only lukewarm. Too bad!

Consistent quality, inexpensive and delicious. I love the kofta.

No more service even though the prices have risen very high. Were there regularly. Not anymore. No service, long waiting time even though the store was empty. Then there was a musty smell at our place. Clean is no longer the case. Reducing portions and increasing prices is a no go for me. Especially since the meat was very dry, kebab meat was cold. The bread was cold and dried out. We were there last time.

The veal was so oversalted and therefore didn't taste good. The amount of salt raises questions.

Nicely decorated, large with some tables. The service was very friendly. The lentil soup was very tasty. If you don't like cumin, you won't like it. The flatbread is awesome. Unfortunately I didn't like the meat and sauce of the kebab. But that's purely a matter of taste.

The food was good, the staff friendly. Everything clean and nicely decorated.

I've never eaten such a bad kebab in my life, this veal meat has nothing to do with veal, it's 99% minced meat. Personally, I don't like the cocktail sauce either, the zazicki sauce was good, the chicken and lahmacun are quite ok.

Below average! For the price, the performance is more than poor. I've eaten much cheaper kebabs that were times better.

Bread really bad, meat even worse. Doner kebab has rarely been eaten so badly

Unfortunately, kebab bread wasn't crispy, far too little meat and vegetables for the price. Price-performance ratio weak, red cabbage not so fresh.

Food was ok 👌 but the staff was very rude!!! and the toilet wasn't clean. Given the prices you would expect a little more. Personally I would be happy to pay even high prices only if everything was right!!!! Good luck

Very good climate, good food and great service. Gladly again 👌🏼

It's a welcoming place and the service is good but the food was not of the highest quality

We were very satisfied and would come again!

I am not writing here as a customer, but as a friend of some former employees... Unfortunately, the circumstances there are catastrophic, the way the boss treats the employees is catastrophic, the employees there are treated like animals, work until they drop, no free time and stress every day for little pay. The boss, who doesn't even know anything about this industry, thinks she knows everything better... I think you should take a closer look at everything and check it and I ask everyone who reads this message to report this shop to the authorities as a matter of urgency, simply as a cry for help for the employees who currently work there, because unfortunately they don't dare ‼️‼️‼️

Very unfriendly staff, dish was cold, meat also cold. Probably just finished products

Classic Turkish restaurant in fast food style. Average prices and good portion. ATTENTION cash payment only - no card payment

We had 2 dana (round) skewers and the meat was full of tendons. Hard to chew, really disgusting. Our feedback from the grill master only caused a shrug of the shoulders. No excuse, no replacement for the inedible food. The waiter was visibly sorry, the owner not at all. He's just out for his money. Nobody can get me in there anymore. We also had to have the table wiped twice until it was reasonably clean :((

Very tasty food at reasonable prices. The ambience, especially the floor, could be improved. Unfortunately there is only one toilet.

After today's visit I am extremely upset and will not be returning. I sat at the table and ordered a chef's salad without vinegar and oil instead with yogurt/tzatziki sauce and a portion of sheep's cheese. The waitress said no problem, there was a chicken skewer tzatziki and sheep's cheese anyway. I waited 20 minutes. All guests who came after me had their food first. Then finally a tiny salad arrived. (At €8.50 the price of a meat dish) The salad was completely covered in vinegar and oil. The chef showed me a bottle and said it was cranberry, yes cranberry vinegar.. There was no trace of sheep's cheese. The waitress said it was in there, we dug around together with my fork, there was nothing to see. The supposed chicken skewer turned out to be 10 crouton small cubes of chicken meat. Apparently there was no bread either. I paid and left the restaurant sorely burned. Actually, as a guest, all I want is for me to be listened to, promises to be fulfilled and the order to be carried out accordingly. And you don't have to discuss every detail. In any case, hospitality looks different.

The food is very cold Doner meat is very dry and crunchy Never again

We were in this store a few days ago. Firstly, the little lady with the tattoos completely ignores you. Then the tables are all dirty and seats are tight. When we politely asked the lady to wipe the table, the stupid comment was that we should look for another place. The cloth used to clean the tables looked very nasty, I don't think it will be replaced at all. The lady with the tattoos on her neck is absolutely unfriendly and aggressive. When we placed the order she freaked out and sent another male employee to take our order. The kebab bag is more with salad than with meat. The prices are excessive. Fries were ice cold. Never again and not recommended.

Stopped in on Saturday at 7:15 p.m Table was assigned in a table niche 04. Narrow seat. Steep backrest, close to the table: uncomfortable. The table was dirty, so we had to clean it first to keep our clothes clean. There is no non-alcoholic beer, only Vitamalz… Chicken was already out, only veal. The food was tasty but quite standard. During the meal the cash came at 7:43 p.m., but we could “eat up in peace”. The noise level was already quite high due to shouting and cleaning the kitchen. Unfortunately no card payment possible, only cash. Unfortunately no receipt, the billing handout was taken away again. Conclusion: still ok, not again

The biggest joke! From the service to the food it is a disaster. We called the waiter twice and had to justify why she had to run back and forth because of us twice. Food was served incorrectly and cold. Biggest fail the place!

I ordered a large kebab plate, and my wife ordered a small one, it's a total mess, the large one and the small donner plate have the same amount of meat, almost no meat, with the large one it is camouflaged by putting the meat over the fries so that it looks more. In terms of taste, neither the meat nor the fries were seasoned, the cleanliness of the shop leaves something to be desired, once and never again

Food tastes disgusting. Service is a disaster. Mass processing. Ideally, you would like the customer to pay and leave before you have finished eating. Never again.

Cold meat and cold soup, staff ignored me and didn't bring me any cutlery which is really shocking

I ate a plate of kebab, I didn't like the meat at all and the seats were really narrow and uncomfortable