IL PIZZAIOLO in Berlin

The pizzas are really tasty and I've been there a few times. The friendliness of the waiters varies. When I wanted to pay my €19.30 bill with a card, it said card payments from €20. Seriously, about 60 cents. Two weeks beforehand I was able to pay by card without any problems (less than €20). We are in the middle of Berlin, in the year 2025, but card payments only start at €20 or something like that. Understood…

If the pizza wasn't so good, I wouldn't come back. With the worst service in Berlin. Long waiting time for the order to even be taken even though the store was almost empty. In the end we were “kicked out”. (not late 9:30 p.m.) There was obviously and extra loud cleaning and tidying up. Then the shutters were pulled down with a loud rumble, even though our glasses weren't yet empty. We could have been politely told that it would be closing soon and that they could bring us the bill... instead our table was cleared without a word. Very unfortunate. The music is often very loud and does not encourage comfortable conversation.

The pizza dough is a dream, by far the best I have had in years, I will return a thousand times.

We really enjoyed it. Price performance is also right. In contrast to others here, I also found the service friendly. But why only two stars? Cash only? Cash only in 2025? Aha... what's the reason for that?

Unfortunately, the poor service ruins the good food. You get picked on, you feel like you're a nuisance as a guest, and in the end you can't pay separately if you're a large group. The loud music and the aggressive waiter really did the rest for us. It's a real shame, not a good place to spend a cozy evening - that really dampens the mood. No recommendation.

Arriving there at 12pm and the unfriendly waitress is hating her life being on her phone ignoring all the guests. after 10min being ignored, i asked if we could order and she just shakes her head rudely saying "its a restaurant, i will come when im ready". the front door of the restaurant had to be open the entire time even tho it was freezing cold in the place. we asked to close it but the waitress said no bc she didn't wanted her colleague to be to warm - nice customer service... pizza was mediocre and the place itself kind of dirty (floors and walls need a deep cleaning).

Great little restaurant, the food tasted great, the facilities were very simple. Still happy again.

Spontaneous idea because the children were very hungry. We don't come from Berlin ourselves and therefore didn't know the shop. What a great surprise that the pizza is actually really good! Can only be recommended!

A very nice place where you can get excellent Neapolitan pizza in a cozy atmosphere. The staff is very friendly and the prices are reasonable.

Very rude service, really. We're never coming back.

The pizza here was breathtaking! 🍕😛

Great pizza, Sunday at 5 p.m. we spontaneously decided to eat. Even our Italian friend thought the pizza was very good 💯 so highly recommended. Price nowadays reasonable 12-18 for a pizza about

Although the friendly waitress assured us when entering the restaurant that card payment was possible, the unfriendly colleague then claimed that card payment was not possible because his colleague was no longer there. Pizza was pretty average for Neapolitan pizza in Berlin; Margarita good, Siciliana a bit too smoky and eggplant didn't seem fresh.

Great Neapolitan style pizza. We come here regularly for lunch. Works easily even in larger groups. Ambience a bit simple, but not bad.

I was so surprised that we just got a table and when I tried the pizza I was completely blown away that the place wasn't busy. Best pizza I've ever eaten in Berlin for this price. Everything fresh, good base and perfectly baked! Crowned by absolutely warm and funny service. Maybe I've been living in Pankow for too long now and am easily impressed, but I'm so excited and am already planning when I can go there again. Unfortunately, I was so enchanted by the sight of the pizza that I didn't take a photo. Just believe me, she looked amazing!

Romantic atmosphere and super delicious pizza. We were very satisfied with the service! Gladly again soon! :)

I came back to Berlin from Hamburg specifically to eat pizza here. It's small and nice, it's also really nice because you can see from your seat how the pizza is put into a real pizza oven.

Pizza couldn't taste better!!! Phenomenal taste!

Vegan pizza was bombastically delicious. In addition, the staff let us eat in peace even though the shop was closed. + really good music. Simply 5/5 <3

Super delicious food in a really beautiful living room atmosphere! Very nice service that fulfilled your wishes! Best restaurant in all of Kreuzberg!

Really delicious 😋 pizza. People were all nice.

Adjust your opening times if you continue to refuse dine-in service at 22:00 on a Saturday. Inexcusable

A very tasty and stylish Italian who absolutely knows how to make good Neapolitan pizza. The service was friendly and okay, although not overly trying. I was even happier when one of the men sprinted after me because I had forgotten my phone. Thank you very much for this effort. This really went the extra mile. We would love to come back.

Pizzas are great, Parma ham is a dream and the service is relaxed and friendly. Music is a bit loud but will definitely come back again :) The price is right too!

We ate there yesterday, made a reservation and registered with our name and reservation. The restaurant then reported us to Quandoo as a NoShow. What's that supposed to mean?

Worst service staff we have ever experienced. After asking several times about payment, we were met with an unfriendly “No, just wait man.” After a long wait for payment, the receipt was thrown onto the table as we walked past. When we wanted to leave the shop, the waitress bumped into us. Stunned! Such a cheeky person definitely shouldn't work in the restaurant industry. It's a shame because the food was very tasty.

Service is really bad, Pizza is good. Won't see me again

Reserved for 13 people. Because of the long hike beforehand, some people dropped out and there were only 6 of us left. I immediately apologized when I entered the restaurant and explained the situation. (I know, it's stupid when you announce 13 and then only 6 come) The employee was very rude, showed zero understanding and just said that I now owed him €100. He then served other people. We then went to another pizzeria.

Super tasty pizza with fresh toppings. Very attentive service and always good music. Graffiti lovers beware… there is something unexpected to discover!

I've just had my first pizza and Tiramisu from the place, which I picked up for takeout. The place itself is functional and completely adequate for a pizza place that focuses on quality food, but nothing fancy by itself. The staff was unusually kind and friendly for a place in Berlin, but the food is something else - this was the best pizza dough I've had in ages, and all the other ingredients were incredibly fresh and tasty. The Tiramisu also stood out and was clearly homemade. Would totally go there again.

Wafer-thin pizza with lots of toppings. Neapolitan style with a few of our own creations.

Unfortunately, I really upset my stomach here and will have to avoid the store in the future, even though the service was friendly and helpful.

Great service 👍 fast and careful.... Pizza 🍕 Mega tasty.... we can only recommend it

The food is simply excellent! Unfortunately the service is terrible! Nobody speaks German. The waitress is unfriendly. Evil! After I paid the bill, the receipt was disrespectfully thrown on the table.

Good pizzas at a good price. Local next to the East side gallery of the Berlin Wall. Attentive service.

It's been my favorite restaurant for years, but the last visit wasn't that great, the food has subjectively gotten a bit worse and the new waiter is a bit creepy

Just a nice Italian with flexibility when it comes to groups. Neapolitan pizzas.

We were sent away even though we had made a reservation - “it was too full” - the main thing was that four tables were still free…

We spontaneously got a table on Saturday evening with only a short wait and the pizza was very good!

Another great Italian place for true Italian food lovers. The level of those places in Berlin is impressive but this one makes some special pizza with sweet - sour taste that you cannot miss (if you like the genre).

I have been to this place a couple times already and I can say their pizza is brilliant! Try the one with gorgonzola and figs!

Wow!! Such a great atmosphere and pizza one of the best😍😍😍

Pizza and tiramisu were great, if you want the waitress to smile you have to ask for it.

Great place! Lovely pizza and friendly staff.

The cheese tasted like milk instead of low moisture mozzerella which is the better option. The pizza bottom was wett and unappetizing. The "Italian sausage" was full of grit and the tomato sauce was watery and tasted of nothing. First and last time.

The pizza is good, but it's a shame the staff is truly awful. The waitress forgets to bring drinks, and when you ask her for something, she's very aggressive and rolls her eyes. I don’t understand how they can have someone like that working with the public. It’s a shame because the pizza is good, but even though I have lunch in this area every day, I'll try to avoid this place.

The best Neapolitan pizza in Berlin! The taste is a dream and you usually get your pizza after 5 minutes. Nevertheless, the ambience is not made to linger forever because it is usually very loud inside and the service can be inconsistent. Nevertheless, we always come back here. 🫶🏻

Super tasty pizza. There were 19 of us and there were only two employees, but everything went really quickly and smoothly. Definitely recommended

Pizza was great and the waiter working there is super nice and welcoming!

The pizza was very tasty, the service was so-so because the waitress preferred to be on her cell phone. Um no, the coffee machine was already off... Plus, when you went to the toilet it was very messy and very dirty.

Great sophisticated pizza! Exactly the look, feel and taste I like! Fair prizes! Wonderful! Unfortunately no Espresso possible even it was 9 pm... The coffee machine was already cleaned..... What? In an italian restaurant? Just kidding? Sorry....

Is it italian? Yes! Does it taste good? Yes Ist the service great? Yes Will I visit again? Definitely A solid 5/5 nothing to add well executed service with a pristine taste!

One of the best pizzas I've tried in Berlin. The Dough was very soft and pizza was super delicious!! There were lot of options available with prices being quite okay. Service could've been better but i assume they were short staffed. Overall a great experience and will surely come back!!

One of the best pizzas in berlin! Took a bit long to receive the order but it was packed so I forgive them. Staff was ok not the best but not rude neither. I would come back and I highly recommend this place.

I had a spontaneous meal here and found it very good. The shop is beautifully decorated and the menu and dishes are very authentic. In the restaurant you can only pay with card from €20. The Pizza Diavola was delicious and the portion size is great. However, it could have been sharper.

Very good food and services. But unfortunately no card payment. I think this is part of it today.

Great pizza, with amazing producuts. We ordered two classics, and they were delicious. A lot of basilicum, and garlic. Vegan options possible.

Card payments only start at 20 euros, cheese costs two euros extra. Once I was told that I couldn't pay with a card at the moment, but I would be happy to order via Lieferando and eat the dish in the restaurant. It's all a bit strange. An older gentleman with a ponytail and a MacBook Pro who collects money but doesn't otherwise interact with guests, presumably the owner, reacts arrogantly and snotty to friendly inquiries. The rest of the staff seems disinterested. The space has a lot of reverberation thanks to the uncovered walls and sparse furnishings, which aesthetically hold up despite the rather bland cookie-cutter minimalism, making entertaining in larger groups difficult. So conclusion: Pizza tastes okay, but the surroundings are no joy. Even if I rate the place within its category - good pizza in rooms with terrible acoustics and unfriendly staff, that's a thing in Berlin - it comes off poorly. In comparable restaurants you are treated in a more friendly, unfriendly way, the pizza tastes better and costs less.

The place inspired our trust, which was well repaid: excellent pizza, amazing tiramisu and good service Italy Approved

Truly special pizza A very good pizza, from Italy!

The pizzas themselves taste very good. Actually 5 stars for that⭐️. In my opinion they are well topped and the rocket salad is also very tasty. I am very grateful for the vegan offer. Unfortunately, the last time I had a vegan pizza there was a piece of bacon on it (they don't offer vegan bacon!). But since I'm not that strict, I downed it and continued eating without complaining. I later pointed out by email that perhaps you should be more careful if you offer it, but I haven't received a response to date. Maybe the pizza maker needs to be a little more careful or a better separation needs to be made. Therefore 1 ⭐️ deduction. Operation works like this - depending on the day and the mood of the operator.

EXCELLENT PIZZA. There were 6 of us and we were all enthusiastic after trying this almost Neapolitan and very light dough. Top top pizza in Berlin I don't think there is anything better

Cancels big order after waiting 30 mins without reason. Extremely Unrealiable

Terrible service, I'm giving one star because unfortunately it's impossible to give zero, the waitress was not at all friendly with the restaurant half empty, if we didn't let her know we were there she would never have come to the table to take the order, when she finally arrived after 30 minutes looking pissed off and from macho to asking what we wanted, it's a shame because the pizza is good but the service leaves something to be desired, shameful.

my favorite pizzeria, delicious pizza dough, good ingredients ✌🏻🍕

very good pizza I didn't have high expectations considering the fact that I was in Berlin but this pizzeria surprised me really very good

Pizza was okay but made lazy. Too much bread and too little ingredients. Cashier guy/Service was rude and seemed in a bad mood when answering questions.

BEWARE RIP-OFF TRICK Unfortunately, we were cheated out of 6 euros by the waitress during our visit today: we ordered a bottle of carbonated water, didn't receive it and was on the bill despite returning it. Unfortunately I only noticed it after paying. When we went back the waitress didn't know anything. Unfortunately there was no money back.

Oh I love love this place.Great pizzas. But do try their Panna Cotta and Tiramisu. Absolutely delicious. Highly recommended ⭐️

Pizza Tonno was well topped, Pizza Napoli unfortunately only had 3 anchovies, but more than plenty of olives on it. Tomato sauce very natural. The service was bad. Drinks didn't come until we had already eaten half our pizza. I had to fetch glass for soda. We charged for our food, which we found to be very disruptive and rude. All in all not a good experience. Won't be coming back.

First of all, the positive: The pizza was really very good. However, the service was poor. The statement “I would like a pizza Margherita” was only followed by “English please”. I understand that there are also difficulties in finding German-speaking staff in the catering industry, but I think "Pizza Margherita" is understandable. It was just a defiance on the part of the waitress that we should please speak English because we are in Kreuzberg and that's how they do it there. The English drama continued throughout the rest of the visit, even when my companion asked in English about the size of the bruschetta, it apparently wasn't pronounced American enough, and again only "English please" followed.

The pizzas have been abandoned by all good spirits, pure madness. In terms of taste, the shed can keep up with pizzas in Napoli.

The food is great but there is a man on staff who serves with a terrible attitude, he seems to be annoyed by everything and everyone, tall and with a beard, if you want a quiet evening I can't recommend this place.

Service is horrible. It was just one dude. And it took ages for him taking our oder, bringing uns cutlery and finally to pay. Pizza is basic. It’s nothing special. I’d go so where else

Worst service i‘ve ever had in my life.

All in all just bad. Both quality and the subterranean cheeky service. Small man with glasses and dark hair

The service is bad. Ordering and paying are a horror. The atmosphere is way too loud. The Pizza Tonno I had was cold and dry. One star is too much. Never again. A shame for Neapolitan pizza that had to be banned. Everyone had to be warned.

Great pizza, and I loved the Tiramisu, but not super friendly service…

The boss is extremely unfriendly, I was supposed to pick it up as a delivery person, the order would have taken another 30 minutes, after I said I'd cancel it, another driver came, he got loud, insulted me as a "stupid pig" I don't have to put up with that … very disrespectful and not recommended!

Terrible service - Waiting too long. We waited almost an hour. We also asked the waiter but none came. We then decided to leave the place.

Very nice experience yesterday night at Pizzaiolo! Good food, and good place to see the Euro. Also very kind and efficient service! Thanks 😘

Good pizza, awful staff! There is a terrible vibe from the staff and management here, seemingly stemming from the fact that they resent serving people. I can’t think of two people that are less suited to their roles. Here are some of the things you can expect here: - When we got in, we asked for the front door to be closed as it was fairly cold inside the restaurant (15°C). Initially, it was, but the manager quickly came out and reopened it without acknowledging why it had been closed. When we asked him, he told us that a window in the back of the restaurant had been closed, which would stop the room from being cold. Spoiler alert: it didn't, meaning we had to sit inside with our coats on for the duration of our meal. - Every time we ordered something to the table, it felt like we were inconveniencing our waitress; she'd roll her eyes and screw up her face and make a snarky comment about us not being able to decide what we wanted. Honestly, I wanted to give her the benefit of the doubt but she's like this every time we go. - A member of our party paid and we left the restaurant. As we slowly walked down the road we could hear this screaming gradually getting louder. The waitress was chasing us shouting obscenities that we hadn't paid. Unfortunately, the payment hadn't gone through - an honest mistake but it does happen sometimes. It was obvious that she thought we'd done this on purpose. My most recent trip will probably be my last as I can’t bring myself to support an establishment that cares so little about its customers.

Thank you for your help, super nice!!! 🫶🏼Surprise was a 10/10 - just like your pizza 😏 Looking forward to next time ✨

Great spot for pizza and aperol spritz sitting outside recommended.

Excellent place, great food and lovely waiters

Food was delicious. Ambience Kreuzberg accordingly. Service is hopelessly overwhelmed.

OK Pizzas. There is better for similar and even cheaper in Berlin - also nearby

Very good tasting pizza, great salad. Is highly recommended

Finally, a different pizza experience. The dough is really soft and delicious, with lots of cheese and a great mix of ingredients. The venue is nice, and the service was sufficient. I would come here again when in the area. Now it's time for the gym after that delicious meal 🥘😝.

Great experience. Nice ambiance. Wonderful pizza.

Very nice and competent service. The food was also very tasty and fresh.

The pizzas were delicious: perfect stone-oven crispy edges and juicy middle, the ingredients on top were measured in just the right amount. We also celebrated the salads, almonds, avocado, rocket... delicious! The food came quickly, even though the store was full, and the service was very friendly. We will be back!

Best pizza and super nice staff!

Really delicious original Neapolitan pizza and very nice service

The pizza was really good, can't say anything bad about it, but the service was quite poor, the waitress was not helpful and rude.

Great ambience, super delicious food and the best service, always friendly and committed would love to come back

The staff are rotten to the core

Empty Restaurant and 3 waiters ignored us for 20 minutes, even taking an order from a person that came way later than us. Bad business.

Pizza was a 4, but the restaurant and service is a 1. Was made to feel very unwelcome, waiter argued with us about payment (it’s apparently cash only, but it didn’t say anywhere), the staff were shouting at each other, the wine was warm and the place was very dirty.

Very dirty place, especially the flow under the benches. If you go to the toilet you can also see the overall condition of the place. Hygiene level is very poor. Pizza is tasty!