Ichiban Sushi-Grill-Restaurant in Osnabrück

The quality of the food is manageable, the ambience in the restaurant is terrible because it is so loud that you can hardly understand your own words. Service is so-so, we're at least 1 m away from friendliness here, and the worst thing is this terribly dirty robot that comes to the table, which you can only get rid of if you touch an extremely dirty display.

So far we've always really liked it. This time we were unlucky with one dish where the fish was spoiled. The service employee was embarrassed and took the fish away, but there was no apology or any kind of compensation. Other dishes were also not of the same quality as the last few times, e.g Completely cooked tuna pieces. Therefore this time I deducted a star. We'll try our luck again in a few months.

Stomach pain/nausea after the buffet

A very good place to eat sushi. Also perfect if someone doesn't like eating sushi. The selection at all you can eat is huge! We'd love to come back. Preferably as a group, because then everyone can give it a try.

After the meal you are asked for a tip and if you don't want to give one you are immediately insulted and very unprofessional

Very, very long waiting time when ordering, sometimes over 50 minutes for an order. Every round at least 30-40% of the items ordered were missing, and no response when asked. Never again, the Kakoii in downtown Osnabrück will have new guests!!!

Unfortunately, our visit to this Asian restaurant was not as expected. We had to wait a long time for our food and even getting in took significantly longer than usual. The staff seemed stressed and was generally quite rude, which unfortunately greatly affected the overall impression. It's a shame because we were looking forward to a pleasant evening. I hope this was a one-time incident.

You get strangely rolled up sushi and half of what you ordered doesn't arrive

It is very tasty Service voll power 💪🏽

Very tasty and varied “all you can eat” offer. The sushi and everything else is very tasty. You pay the amount for the AYCE offer once, then get a tablet and sit down. Orders are placed via the tablet and how exactly this works are explained. Drinks cost extra and some special things too, but they are very little, most of it is included. Depending on whether you come at lunchtime or in the evening, you decide what kind of offer there is. In the evening you have a complete selection, at lunchtime the offer is a little smaller, but you only pay half the price (drinks and extras not included). Can definitely be recommended to everyone.

We love this store, the service is always very nice. And so far we've always gotten a table. The food is also very good.

You should have the opportunity to eat as much as you want within a two-hour window. However, having to wait 30 minutes for the first round only to receive something you didn't order is extremely disappointing. The highlight of the unpleasant experience was that towards the end of the two hours you were literally pressured to leave the restaurant. Relaxed eating was not possible under these circumstances. The next reserved guests were already waiting outside, while the boss was constantly watching you eat the dessert. The waitress's request to pay immediately rounded off the negative impression.

Waited 5 minutes for the menu even though the restaurant wasn't full at all. The food arrived at least 20 minutes after ordering, which fortunately isn't bad.

I found that very interesting, food is served with a robot. It's probably expensive, but is acceptable.

The sushi there is one of the best in Osnabrück! It's better to reserve a table a few days in advance ;) There are also parking options nearby.

I really like you great experience in Osnabrück. A wide selection of food at an admittedly very high price of over €30 per person for the buffet plus drinks. The food is very, very tasty and there is something for everyone. The service is surprisingly fast, even though a lot of tables order at the same time. Orders are completely digital via an iPad.

I like it very much. Great here.

We used to like to come here often, but over the years the price has only increased and the quality has unfortunately decreased... -The food often arrives much too late (20-30 minutes waiting time between ordering rounds) -A lot of things are just lukewarm or cold -Cutlery is hardly cleared away -Unfortunately, sushi doesn't taste ANYTHING anymore, hardly any filling, bland and mushy

Small portions, chicken and duck were from the day before and were only slightly warmed. Beef, lamb and various other items have been removed from the selection. Lunch program costs €19.90 without a drink - if it's over the crowd that's still ok. However, it is no longer as enjoyable as it was some time ago.

We used to eat sushi probably once a month then the quality decreased and now we've been going again for about 2 years because the quality is great, it's quick, it's really great, you can't complain, it tasted great

The food is really good and tasty, delivered quickly and of good quality. BUT there is a disgusting, very strong smell of feces surrounding the restaurant outside, which wafts into the restaurant and unfortunately makes the food inedible. Very unfortunate

It's unbelievable how much the quality has deteriorated over the years. You can now get the same quality sushi packaged at Lidl. Just sad. Ishiban 5 years ago and today seem like two completely different stores. There are great alternatives - maybe the owner should eat with the competitors.

Good selection of delicious sushi. Unfortunately, you have to wait a long time for some things.

We were there in a group, during the week with all-you-can-eat, cost: €33. Drinks cost around four euros for 0.4l. The food was on the table extremely quickly; we had practically just put the tablet aside. The cleaning was done diligently and in a friendly manner, and those were the positive aspects. The sushi was bland, boring and not even tightly rolled. The selection is generally very small and not comparable to other restaurants with similar offerings, neither in quality nor quantity. The mango and pistachio ice cream were praised at the table, otherwise we would be very disappointed with the food. The ambience as a concept is not consistent, the seat height of the chairs does not match the round tables and unfortunately it is also very uncomfortable. The little robot that partially supports the service staff is actually pretty cool, but it has a dirty paper sign stuck on it. Please print it and laminate the sign so it is wipeable and much more professional.

It was my first time there and I was very disappointed. I expected more from the Ischiban house. Had the all u can eat, menu, ... Very little choice, I would also have liked to have had more choice for dessert and unfortunately nothing special in terms of taste. But you can argue about taste ;) I've eaten far better Asian food. There is only one iPad per table, so if you are sitting there with several people, it will be a long story. Super annoying!! Unfortunately the service was also bad. Some very inexperienced employees. The atmosphere was much too open for me personally, and was more like a canteen than a restaurant. Very uncomfortable. Conclusion: Price-performance ratio is unfortunately very low (for my needs). Won't go there again.

Once upon a time! The quality has decreased a lot and after an hour you have to realize: the passion fruit spritzer was the best. There was no eating at all. The quality of the products is poor. If even the raw salmon doesn't taste good, you should buy the products elsewhere. Sushi wasn't fresh and miso soup was also borderline bad. No idea what happened. But for almost €33 per person too expensive for the quality. Too bad!

Incredibly beautiful restaurant! You order via tablet and the food is then brought to the table very quickly. The staff is very accommodating and friendly. There is a large selection of food and drinks and it is simply incredibly tasty! The prices are also okay. Addendum August 2024: Unfortunately, the last visit wasn't as good as the previous ones. I found a long piece of plastic in a sushi roll, I almost ate it (there is no compensation) and the female waiter was extremely unfriendly and harsh. The rating has been adjusted.

Simply great if you like sushi and also like a lot 😁 The concept of ordering via tablet works really well and the little robot for delivery is also a nice detail! The food is freshly prepared and you can taste it. I highly recommend it! Only the ice cream often has small ice crystals and is therefore not the best thing in the world.

We were spontaneously nearby and had a very good lunch. Everything tasted really good and the price/performance ratio was great, always happy

Been there for the first time on the weekend. It was a really positive experience and, above all, really tasty!

Very bad service, never seen anything so bad

We were there with a group of 15 people around 8:15 p.m. Unfortunately the food didn't work at all. After repeatedly asking, we didn't get any food and at some point we were told that we had already gotten everything. Unfortunately, out of around 70 dishes ordered, only 15 found their way to the table. After the error was noticed, they didn't really catch us and serve us. We then ordered the bill and are now on the way to the nearest kebab shop

Everything is very tasty, just not for the pocket of an ordinary Lithuanian, the service is good 😅 Table reservation in advance.

We come here every now and then for all-you-can-eat. You order via tablet and the food is then delivered to your table on a turn-based basis, sometimes by robot. You should definitely do it if you like sushi! Be sure to reserve in good time because the restaurant is always very full

The sushi feels like it has been “prepared” and the fried prawns are dripping with fat. For 33€ all you can eat you'll be full, but it's not a great taste. Great for the children: the order is brought by a robot operator. The children are happy! Oh yes, be sure to buy a parking coin to leave the rear parking lot (even if you pay a regular bill, you don't get it for free if there are more than one person)

The meal was excellent. We paid around 33 euros per person all you can eat and were thrilled. The food was served quickly. Since the service was very stressful, the friendliness was only mediocre. You really only have 2 hours but you know that beforehand.

Mega delicious food. Unfortunately the noise is like in a canteen and at €32.9 just for all you can eat (without drinks), it's too expensive. And the fact that you only have 2 hours is a shame.

Ichiban in Osnabrück is a remarkable restaurant that offers authentic Japanese cuisine in a welcoming atmosphere. The restaurant impresses with its modern yet traditional decor, giving guests a feeling of calm and elegance. The menu is diverse and offers a wide range of sushi, sashimi, tempura and other Japanese specialties. The quality of the food is outstanding. The sushi is freshly prepared and the ingredients are of the highest quality. The nigiri and the various sushi rolls, which are artfully presented, are particularly recommended. The miso soup and green tea complement the culinary experience perfectly. The service at Ichiban is attentive and friendly. The staff are well trained and are available to answer questions about the dishes or make recommendations. This contributes to an all-round successful visit. Another plus point is the price-performance ratio. Despite the high quality of the food, prices remain reasonable, making Ichiban an excellent choice for both occasional visits and special occasions. The drinks menu also impresses with a selection of sake and Japanese beers. Overall, Ichiban in Osnabrück is a must for lovers of Japanese cuisine. It offers an authentic and enjoyable experience that delights both the taste buds and the senses. A visit here leaves a lasting impression and leaves you wanting more.

We arrived an hour before the break, they pointedly hinted to us several times that we wouldn’t have time to eat 😏Although an hour would have been enough for us. They took a little time before giving us the opportunity to make a choice... We got up and left this establishment, the sediment remained...

The food is fresh and if you really have an appetite, it's good value for money. There is something for everyone... including vegetarians and vegans. Unfortunately, I have the feeling that glutamates (I suspect in the sauces) are used - because my body reacts to it. Still, it doesn't stop me from eating there with the extended family every now and then, as our children are always thrilled. Ordering with the iPad and the all you can eat concept is also great.

We had the “all you can eat” version. Highly Recommended. Food top, service top. We were thrilled!!

Price-performance ratio doesn't fit at all. The price is far too high for what is offered in “All you can eat”. Furthermore, the sushi tastes not as good and fresh as you would actually expect given the prices. I don't even want to talk about the staff, even the robot that brings the sushi is friendlier.

I would prefer not to even give one star, the restaurant absolutely doesn't deserve it. We had on May 25th. a table reserved for 8 people. We arrived on time and were taken to our reserved table. The restaurant was well attended. So we waited for the order to be taken. Nothing happened after 5 minutes, not even after 10 minutes. Some tables that came after us already had their iPads. When asked, we were told that someone would come to us soon. Another good 5 minutes later someone finally came to take the order. 7 people wanted to eat all you can eat, except for my daughter who is in a wheelchair and cannot eat sushi due to intolerances. She wanted a portion of fried noodles. We were told that it wouldn't work either everyone eats all you can eat or everyone orders something from the menu. When we were told that 7 people wanted to eat all you can eat, except for the child who was sitting in a wheelchair, because of intolerances we were told that we could order all you can eat, only the child didn't need to eat anything, she could watch. Despite explanations from us and the fact that the child has special needs, there was absolutely no relent and we were asked to leave. I have never experienced such behavior before, discrimination and exclusion at its best. How can you encourage a child with special needs to watch others eat? How can you ask a child like that? When asked if the boss could be spoken to, it was said that the boss did not want to speak to his guests. When we went out the boss was standing behind the counter and when we asked for clarification the boss said he couldn't help us. Absolute misconduct that has nothing to do with inclusion or anything else. So inhumane.

Discriminatory. We had reserved a table for eight people (including a child in a wheelchair) and wanted to order, but we were skipped over and forgotten several times. When we finally got the iPads, we were told that EVERYONE had all-you-can-eat food. The statement that a severely disabled child is not allowed to eat sushi due to health restrictions was completely ignored. We were then asked to leave the restaurant several times, which was repeated several times despite comments about being rude. When we asked about the boss, we were told that he didn't want to talk to his customers. We then decided to leave the restaurant. Coincidentally, the boss was standing at the bar and we spoke to him about discrimination against people with health problems. But he didn't even look us in the eye and said he couldn't help us there help. Simply disrespectful. Not recommendable.

On May 25th, 2024 we visited the Ichiban restaurant in Osnabrück and experienced very unpleasant and discriminatory treatment. We were in the restaurant with our child, who is in a wheelchair, and wanted to order from the menu for her (for health reasons), while the rest (7 people) of our group wanted to eat from the buffet. To our amazement and horror, we were told that either everyone had to eat at the buffet or everyone had to order from the menu or that the group (7 people) could eat from the buffet but my child shouldn't get anything and she would watch us while we ate. Despite our explanations and requests that our child has special needs, we were asked to leave the restaurant. We find this behavior extremely discriminatory and unfair. Forcing a child in a wheelchair to either eat at the buffet or refuse to eat as a group is not only incomprehensible, but also violates the principles of equality and inclusion. It is disappointing to see a restaurant unable or unwilling to offer appropriate flexibility for people with special needs. We expect an official apology for the discriminatory treatment and an explanation of how we will ensure that such situations do not happen again in the future. A copy of this review will be sent to the Equal Rights Officer sent.

Very fast and friendly service and a great all you can eat buffet.

+ friendly service + large selection of food. There is a lot from fish to chicken, vegetarian, soups and ice cream. + Parking in the courtyard possible for €1. The service issues a chip so that you can drive out. + Temporary operation by robot. A special highlight. = Price-performance ratio at the lunch buffet €19.90 per person (no extra prices for children) = Description of where which toilet is would be good in the basement - A functioning door in the men's toilet so that men can urinate in the urinal without spectators would be good.

Unfriendly service. I've never experienced anything like that. First we are made to wait 10 minutes at 1:15 p.m. and then we are told exactly at 2:05 p.m. the kitchen will be closed, even though the internet says opening times until 3 p.m. Sushi selection mediocre. Kitchen help keeps coughing. The window panes of the store are extremely dirty - (that's what you call a store's business card!) We are passing through here from Wuppertal but will definitely never come back. In Münster, however, it was great

The sushis went like this, the selection in the range still has room for improvement, I don't want to badmouth the store, but I've definitely eaten better sushi. The rest was also satisfactory, they definitely made an effort, service was okay, although I don't think anything of these service robots that bring the food to the table, the price-performance ratio didn't really fit!

If you like sushi, this is the place for you. Recommended.

I've been there several times over the last few years and unfortunately found that the shop has gone down significantly. The last time I was there was on May 2nd, 2024 and will now avoid the store. Typically all you can eat is ordered and then a bowl of edamame is ordered in one round. These tasted somehow “tilted” from the start. When I picked up the next edamame, I knew why. There was a cooked maggot on it. Pretty disgusting and shouldn't happen. I then called service, whereupon the boss came to the table and I described the incident accordingly. The only answer I heard was “it’s an onion”. No, it's definitely not that. The dish never has onions in it. He then took off into the kitchen with the bowl. No apology, no compensation, just nothing. It's the last time I entered this store. Not like that!

Delicious and high-quality food at all-you-can-eat.

Reservations recommended. "All u can eat" menu. Order via tablet from the table. 5 order points per person per round. Points are reset every 8 minutes. The orders were delivered quite quickly. The service was a bit impersonal, which could also be due to the unusual nature of the order. All in all, the restaurant is definitely recommended. The food was very good with a large selection of hot and cold dishes.

Payment only with EC card or cash but no debit/credit card. And there is no way to regulate it any other way. In the end I had to ask the guests I had invited whether the bill could be paid.

Very tasty and also relatively cheap at lunchtime.

There is nothing here that is worth more than 10 euros. The food has changed for the real worse and our tradition of going to this restaurant every time we come to Osnabrück will no longer be. I feel so sorry for the people in this city who eat this food and think it's sushi.

Prices on the homepage are not correct, the buffet is now €32.90 per person and you also have to pay €1 for parking. Ordered ice cream at 7:55 p.m. but it wasn't delivered because the kitchen then closed for the first round.

Great service, very tasty food, highly recommended

Hammer!! We'll be back, great food, great service and a great restaurant

Very tasty, but if you come with 6 people and order something, you get the order one by one. This means that someone is always unlucky and has to wait for their order while the others in your group have already received their food and are eating while it is warm. From order to order there is a time interval of 7 minutes. Your delayed order will arrive after 2 to 3 time intervals later, which means your friends have already eaten 2 to 3 orders and only then will you receive your order. You just watch how everyone else eats the whole time. Something still needs to be done. If she wants to order the same dish 5 times for the group, bad luck, that's not possible. Everyone MUST order different menu items. Best sushi bar is Sumo Sushi in Bielefeld!!!!

Very good all-you-can-eat concept. The portions aren't too big. Everything comes to the table very quickly. The service is very friendly and quick. I will gladly come again!

Google shows the restaurant is open on Sundays from 11:30 a.m. to 3 p.m. We arrived at 11:30am but the restaurant was closed. On the glass door it says that the restaurant is open every day from 12:00 p.m. to 10:00 p.m. So we waited for a while. But the restaurant was still closed and the lights were turned off at 12:30 and there was no staff inside. We were very disappointed. An hour's wait was free. If you can't open at 12pm every day, change it accordingly! Specifying incorrect opening times makes no sense and is very annoying. Regardless of the quality of the food, we became skeptical of the service.

It's been a long time since I've had such bad sushi , the store was so good back then.

The food is really good. When you arrive and want the buffet, you are given a tablet to order straight away. In total, each customer gets 5 points per round, each selected dish costs one point, which means you can choose up to 5 dishes per round. A new round can be ordered every 8 minutes and the whole thing lasts up to 2 hours. I think the concept is great because it avoids wasting food, but I would have liked to have iced it at the beginning. The empty plates are regularly removed from the tables and the food is always brought quickly by service or robot. I couldn't find the prices for the buffet anywhere.

We ordered 2 different sushi plates. As soon as I put it on the table it smelled strongly fishy. The reason was a nigiri sushi with squid on it. The maki rolls with salmon were ok on one plate, but clearly old on the other. The sashimi tuna was still ok, but not appetizingly fresh (sticky consistency) We told the waiter that the leftover portions were of poor quality. He just said he would pass it on... Conclusion: never again

I have never eaten such good Shusi. All other dishes are also very tasty. The staff very friendly and accommodating. It's definitely not the last time I've been here!!!

The food is really tasty and the whole setup with the tray ordering and the robot waiter is pretty cool. We got there with the all you can eat. After 5 out of 10 laps we couldn't do it anymore. I also think the price for sushi is very good. The atmosphere is okay, it's just a bit loud at times. But I will definitely come back!

Relatively loud in the dining room, so some savings were made on acoustics

Very bad service, My reservation was simply canceled 5 hours in advance and after repeated calls where no one answered, my number was blocked. How sad and ridiculous I will never go there again.

It used to be better!!! Many things have been taken off the menu and prices have also increased. Not in proportion. Sushi with more rice than anything else. Food came lukewarm or even cold. We can't recommend it!

The best sushi far and wide. Nowhere else does it taste as good as it does there.

We wanted to spend a nice evening there today, but unfortunately nothing happened. The food was consistently cold, and when spoken to, the boss claimed that he had fried our food himself and that it had been served hot. What a shame... after all, we "only" had to pay half of the bill.

Too many orders simply didn't come.

I was here for the first time today. The store looked cozy at first glance. But I didn't feel comfortable. Restlessness caused by constantly changing bowls. The table was greasy. The price doesn't match either. Very expensive for ready meals.

Food was good Service poor, very unfriendly service

I used to enjoy coming here. But now you can completely forget about the store. Table reserved at 5:30 p.m., but you can't park there until around 6 p.m. We were then allowed to look for a parking space in the parking garage, then we were seated at a rickety table in the last corner. (The whole wall next to the table is already completely black and spoiled by the table) That's it probably been in this state for months. The food itself was okay but not worth the price. That was definitely my last visit.

Went here often because everything was always right, the food was tasty and we felt comfortable. Last Saturday (January 27th) we were there for lunch. The service was very friendly from the start. Some of the waitresses seemed very listless and even annoyed and “fired” orders onto the table without comment. We had a complaint because there was a small pest in some sushi (with raw vegetables). Shouldn't happen, but it can happen. However, you should be particularly careful when it comes to sushi. The plate and the current platter of sushi were exchanged without comment. There was NO apology or regret from the staff. When we asked at the end/when paying how this problem should be dealt with, the only response was "I can't do anything, the boss is only here this evening". No goodwill, no accommodation. The call in the evening was not answered.

The service is extremely bad. People rarely ask how it tasted or whether everything was good. Everything like on a treadmill. I think the concept should be changed a bit and the atmosphere should be made a little better. Unfortunately, we were put under a lot of pressure to leave by 8 p.m. The “boss” or whoever it was kept looking at the clock and coming over to us. We were told several times that we were only allowed to order once. At 7:45 p.m. the waitress came to check out without asking, not even asking if everything was OK. That's just a quick meal until you can't go anymore and a quick getaway by 8 p.m. Some of the waitresses are simply very unsympathetic. Unfortunately not recommended there.

Food was ok, 80% of the warm food from the buffet arrived cold. Staff very unfriendly especially the 2 ladies who wait there. They give the impression that they don't want their job. When the waitress spoke to her, she simply ignored her and continued walking. Never again

Gestern am 30.4.2023besucht und ich bin so enttäuscht, ich habe 28,90€ bezahlt für einmal All you can eat, große Cola und Kiba. 8€ zuviel bezahlt. Kind meiner Freundin auf meiner Rechnung mitgerechnet und somit doppelt bezahlt. Eure Toiletten das letzte, es riecht einfach unangenehm, da kommt mir das Essen wieder hoch. Jetzt kostet das All you can eat 32€ am Wochenende. Wofür? Für altes Sushi? Für stinkende Toiletten? Lohnt nicht, da schmeckt das Sushi im Marktkauf besser.

Es ist laut ,aber was essen angeht es geht kein Highlight auch keine gourmet Küche aber um tratschen und etwas länger was verzehren ist ok. Also selbst probieren 👍😘

Eine sehr gute Adresse in Osnabrück für alle Liebhaber der japanischen Küche. Definitiv zu empfehlen ist das All you can eat Buffet. Dabei bestellt man über die iPads in verschiedenen Runden seine Speisen und wird definitiv mehr als satt. Bisher nur gute Erfahrungen hier gemacht, allerdings sollte man insbesondere an den Wochenenden abends möglichst einen Tisch reservieren

Das Essen schmeckt nicht. teuer und nicht lecker. Der Kellnerservice war gut und ging auf Wünsche ein.

Sehr tolles Sushi und sehr nettes Personal. Am Wochenende am besten reservieren.

Essen lecker, Sitzplätze gut, Service extrem mies. So das Fazit eines gebrauchten Abends. Das Konzept „All you can eat“, also fünf Runden in zwei Stunden wird bei Ichiban leider sehr zugunsten des Betreibers ausgelegt. Soll heißen; bis zur „Lieferung“ der ersten Runde haben wir ca. 30 Minuten gewartet, Runde zwei und drei brauchten dann weitere 50 Minuten und kamen nahezu gleichzeitig. Also Stopfen um satt zu werden. Zwischendurch Diskussionen mit dem Personal mit der klaren Ansage an uns, dass um 20Uhr der Tisch geräumt wird, egal wie. Für weitere Runden war dann auch gar keine Zeit mehr. Von Verständnis bzw. Preisnachlass keine Rede, von einem zweiten Besuch unsererseits selbstverständlich auch nicht…

Top essen, der Service war super und die Roboter Katze war auch amüsant bringt das Essen zum Tisch

Sehr geehrte Damen und Herren, ich bedauere zutiefst, eine äußerst frustrierende und enttäuschende Erfahrung in Ihrem Restaurant am 6. Januar 2024 gemacht zu haben. Es ist bedauerlich, dass ich zu solchen Maßnahmen greifen muss, aber die jüngsten Ereignisse während meines Besuchs haben mich dazu veranlasst, meine Empörung und Enttäuschung über die angebotenen Dienstleistungen und die gebotene Gastfreundschaft auszudrücken. Wir entschieden uns für das "All You Can Eat" -Angebot und wurden mit einem Desaster konfrontiert, das jede Vorstellungskraft übertraf. Von den vier bestellten Runden erreichte nur die Hälfte der bestellten Speisen unseren Tisch. Noch dazu waren etwa 80% der gelieferten Speisen bereits kalt und ungenießbar. Dieses Missverhältnis hätte durch den Service ausgeglichen werden sollen. Leider erreichten unsere Hilferufe über das iPad niemanden, und wir mussten persönlich Servicekräfte aufsuchen. Ironischerweise erklärte man uns lapidar, dass das Fehlen der Speisen auf Systemfehler zurückzuführen sei, was die Frustration noch verstärkte. Es war nicht nur unser Tisch, der unter diesen unerträglichen Umständen litt, sondern auch andere Gäste bestätigten ähnliche Probleme. Trotzdem konnten Sie es nicht schaffen, nach über anderthalb Stunden auch nur annähernd 70% der bestellten Speisen zu liefern. Stattdessen wurden wir unfreundlich und ungehalten darauf hingewiesen, dass unsere Zeit abgelaufen sei und die nächsten Kunden Platz nehmen müssten. Zu unserer Bestürzung wurden uns sogar ungeorderte Speisen aufgedrängt, die wir nicht bestellt hatten. Die Reaktion des Personals war alles andere als hilfreich oder entgegenkommend. Als wir uns schließlich zur Bezahlung begaben, wurden wir erneut von der selben unfreundlichen Mitarbeiterin bedient, die auf unsere Bitte um Kompensation nicht reagierte und unser Wechselgeld auf den Tisch warf, als ob es Abfall wäre. Selbst bei dem Versuch, eine leitende Person zu sprechen, wurden wir mit fadenscheinigen Ausreden und ungenügender Entschuldigung abgewiesen. Kein Rabatt, keine Gutschrift, keine Geste der Entschuldigung wurde uns angeboten. Diese Erfahrung war zutiefst enttäuschend und für ein Restaurant von Ihrem Kaliber inakzeptabel. Ich kann diese Art von Service und Gastfreundschaft nicht weiterempfehlen. Es ist bedauerlich, dass trotz einer vorab getätigten Reservierung keine angemessene Behandlung oder Entschädigung erfolgte. Als zahlender Kunde erwarte ich eine Mindestmaß an Respekt und Service, die leider in Ihrem Restaurant gänzlich fehlten. Hochachtungsvoll, Nick Wingis

Gelungener Abend mit Schwester und Schwager. All-u-can-eat Sushi. Einiges Probiert. War nicht das erste Mal, wird nicht das letzte Mal gewesen sein👌🏻

Sehr leckere Gerichte. Super Service. Bestellt wird über ein Tablet. Alle Gerichte die ich gegessen habe, waren super lecker. Super viel Auswahl, bei All you can eat Tisch reservieren wird gebeten.

Es war ein schöner Abend dort. Der elektrische Bringdienst als Katze war mir noch sehr neu, aber wirklich gut angekommen! Das essen war sehr lecker, kann man nichts weiter zu sagen, frische Ware wurde versendet. Die Kellner auch alle nett

Sehr leckeres Essen und bis auf eine Kellnerin eigentlich sehr sehr freundliche Mitarbeitende, schöne Einführung in das Bestellsystem und Essen kam sehr schnell zum Tisch. Außerdem sehr schönes Ambiente, allerdings ein wenig zu laut gewesen.

Ich gehe so gerne dorthin, ich finde die haben das beste Sushi! Es sind alle sehr nett und es geht zügig voran! Aber ich meine das die Herrschaften etwas nach gelassen haben, es kommt drauf an wann man da ist….

War alles super lecker, schnell und super Service, weiter zu empfehlen 🤗

Dreckig und nicht mehr so gut wie noch vor einem Jahr. Das Mittagspersonal hätte freundlicher sein können. Die Toilette war ekelig und im Restaurant gab es im November fliegen …

Es ist sehr schön dort, das Personal ist auch sehr nett, und das Essen was auch sehr sehr gut. Es gab eine große vielfältige Auswahl egal ob Suppen frittiertes oder süßes essen. Es war einfach nur toll und der Preis ist für den Umfang völlig in Ordnung und apsulut fair. Ich kann es nur weiter empfehlen.

Auch die Mittagsauswahl für das All-you-can-eat ist super. Der Service Roboter ist einfach niedlich. 😍 Wir waren nicht das letzte Mal dort. 👍🏻

Immer wieder gerne. Schönes Lokal, freundliche Servicekräfte und leckeres Essen! Am besten vorher reservieren.

Wir gehen normalerweise immer zum Miso in Belm , wir wollten diesmal was andreres ausprobieren und wurden leider mehr als nur enttäuscht hier . Das Essen war kalt , dazu nicht mal frischgemacht, man schmeckte das es älter war . Das einzige was heiß war waren die Süßkartoffelpommes. Sushi war nicht frisch gemacht ,Hähnchen war trocken die Ente war trocken und kalt ... einfach katastrophe . Wir saßen da 30 min und sind mit Hunger raus. Das einzigst Positive war , dass das Essen sehr schnell am Tisch war. Meine Familie und Freunde bleiben daher lieber beim Miso in Belm . Da wird wenigstens alles frisch gemacht <3 Ps.: wenn ihr dem Kellner bei der Ichiban kein Trinkgeld gebt wird er sehr unfreundlich ...

Der Preis für die Qualität der Speisen ist leider zuteuer. Dazu war alles lauwarm oder kalt. Die Ente war furz trocken. Das Sushi ist auch nicht der burner. Nächstes mal gehen wir wieder zu Miso 100% besser

Gutes Sushi, schnelle Bestellung an den Tisch mit Tablet & Roboter aber unfreundlicher, unterkühlter Service und vom Ambiente und Charakter her eher Massenabfertigung im Schichtsystem. Preise sind in Ordnung (Buffet + Getränke ca. 40€ pP im Durschnitt). War eine eine Erfahrung wert. Ich müsste allerdings nicht noch einmal hin.