Harput Restaurant in Darmstadt

I ordered a kebab and a kebab plate to go. The meat had a strange taste and a questionable consistency. Unfortunately, it was inedible – never again!

On March 22nd, we ordered three kebab plates and three kebabs to take away. Unfortunately, the meat was substandard in both consistency and taste. Had we been there, we would definitely have returned the food.

A disappointing experience in a once-appreciated restaurant I am extremely disappointed with my visit to your restaurant yesterday, which I used to enjoy regularly. Unfortunately, the evening was a series of mistakes and shortcomings that make me not want to visit this restaurant again. First and foremost, the service was unacceptable. The employees who worked there yesterday – whether behind the counter or in the waiting area – demonstrated no professionalism or service orientation. It was obvious that neither friendliness nor basic politeness were part of their work philosophy. The arrival of our tea in dirty glasses was the first low point, noticeably dampening our spirits. But things were about to get worse: We waited a long time for our food, only to be served the wrong dishes. When I pointed this out and refused the wrong food, the employee responded with insolence and made a rude remark that I probably didn't even know what I had ordered. Such statements are not only disrespectful, but simply unacceptable in a professional environment. Another annoyance was the handling of my colleague's order, who had explicitly requested a takeaway dish. Nevertheless, it was served to us at our table, which once again demonstrates that even basic orders aren't taken correctly here. After all these experiences, our spirits were understandably at an all-time low. While my colleague finally reluctantly ate his meal, I was left with only dry bread and salad because my mood and trust in your kitchen were completely ruined. I have visited your restaurant more than 100 times in the past, but after this experience, there will be no return visit. I am aware that Lent is a busy season, but this does not justify poor hygiene or unprofessional behavior. It is up to you to ensure that your staff are trained and competent—or, if necessary, replaced. What was once a place of quality and hospitality has now become a disaster. I hope you take this criticism seriously and immediately take the necessary measures to bring your restaurant back to an acceptable level. With disappointed regards, A former regular

Amazing service, incredible food, highly recommend this for Turkish cuisine.

The shop is not worth eating there, it's overpriced and not recommended

I can recommend great restaurant

If you want to try more Turkish cuisine than the kebab, you've come to the right place - the holiday feeling is only nearby ☀️

On Tuesday, March 4th, 2025, we as two young ladies from the Muslim Student Association Darmstadt (MSV) [Instagram: @msvdarmstadt] visited your restaurant in Darmstadt to make an inquiry about our upcoming Iftar evening with 80 students from Darmstadt. Like many other restaurants in the area, we wanted to ask you to support us with a small donation of food to enable the students in Darmstadt to break their fast together. Unfortunately, our request was abruptly interrupted and the tone towards us was passive-aggressive from the start. We didn't get a clear answer but were told away that we should come back in "10-15 days" as the branch manager wasn't there. However, this explanation did not seem credible to us because we had previously explicitly asked about speaking to the branch manager. It's not that we didn't receive a donation - you are of course free to participate or not. But the way we were treated as two young women was beyond disappointing. We would have liked at least a respectful and professional response. We will also share this experience with the students at the Iftar evening. Prophet Muhammad (peace and blessings be upon him) said: “Indeed, in the food that is sufficient for two people there is enough for three, and that which is enough for three is enough for four.” (Sahih Muslim Hadith number 2059) Sharing food with others, especially with students who are often far from their families, is an act of blessing.

The food itself is okay, but the service is very poor. The employee who served us gave the impression that she didn't feel like doing her job and looked very annoyed. There was neither a proper greeting nor a farewell. If you asked about something, such as a dish, you would get annoyed answers and her motto would be “leave me alone”. The term customer is king is out of place here.

Attention ⚠️⛔️ I had dinner there today with my friend. We ordered plate number 47 for 1 person each. When to eat, Lamskotelet is missing. I asked conditions why Lamskotelet is missing. She shows us a piece of roasted lamb on a plate without cooking and says it's lamskotelet. They lied to us. I said we wouldn't eat until there was no lam skotelet, because according to the menu it says 1 lam skotelet, a came spies and something else. Plates cost 21 euros according to the menu. But they calculated 23.50 for each plate. Mineral water 0.3l costs 2€ which calculated 3€. The conditions were totally bad and unfriendly. (The conditions look like long, loose hair) She took more money from us and didn't give any receipt for it. So totally black money. I would never eat there again. And I'm reporting to the customs office and hygiene at the Darmstadt health department because they check there once. Eating quantity and cleanliness and a pinch of cunning.

Always tasty and the staff is nice.

Today I came with a friend of mine to have soup, we wished I hadn't come, he is our fellow countryman, they hired an old waiter, he has nothing to do with this profession, he has nothing to do with this profession, I have been in this profession for 30 years, I understand the good and the bad, no matter how good the food is, something like an uncle will come and take all your taste in food. He kills or no matter how bad the food is, a smiling person brings it to him. The food is sweeter than honey. Do not hire such uncles. Let them go to the mosque and wait there for their death. We tell the man to do this job well, he doesn't even say goodbye, he betrays the place where they eat bread, treats the customers badly.

The food met expectations and the service was attentive.

Far too expensive... just because it can call itself a restaurant...

We went to eat with my family today. There was a hair in my food, I showed it to the waitress with a sweet beg, and the boss replied with a loud voice, "I'm sorry if there was a hair in it, so what happened?" I wish he had given it to the customer instead of saying he paid for it.. If we didn't know Cihan and the oppressed, we would have spoken in a different language, but we kept silent so as not to offend them. We didn't expect him to respond this way. Being a tradesman does not mean being a boss… A person who does not know how to talk to customers should not pretend to be a boss. An apology was enough. Heute war ich mit meiner Familie dort essen. Im meinem Essen sah ich ein Haar. Sprach die Kellnerin höflich an und zeige es ihr. Daraufhin sagte der Chef sehr unfreundlich zu mir was soll ich machen wenn da ein Haar drin ist und was soll ich jetzt tun sehr unfreundliche, eine Entschuldigung hätte gelangt. Spart euch den Weg dort hin. Hätte ich lieber das Geld einen obdachlosen Menschen gegeben.

I just had dinner there with my family. A hair would be fried in my bread and my meat. I pointed this out to the waitress. And then I asked if she had told her boss. Then the boss came and answered cheekily and now there was a hair in it: What should I do now, I wouldn't recommend it. As far as hygiene is concerned, it's catastrophic. And the boss is polite. One star is even too many

Disastrous food! This restaurant is absolutely not recommended. I ate a lahmacun with kebab meat yesterday and that was a big mistake. The food was obviously of terrible quality - I suffered from extreme stomach discomfort and violent vomiting all day. It is irresponsible to serve such food. Hygiene and freshness don't seem to play a role here, and that can have dangerous consequences for guests' health. I'm not doing hate or anything, I just don't want what happened to me to happen to you.

The foods were huge and delicious

The food here is very tasty, but the portions seem to get smaller with each new visit. The service is fine and the employees are always friendly. Can't understand the negative experiences here, maybe look at yourself in the mirror and reflect.

Very tasty dishes, very nice staff. Very child-friendly, but that's no surprise

The food was nasty, especially the bread tasted like old shoe soles. My friend even ended up losing a piece of her tooth. Not even a worm would have liked the salad.

We chose Harput based on a recommendation, but unfortunately it was a very big disappointment! We were there with our family, 2 adults and 3 kids. We didn't feel welcome at all! The faces of the service staff were constantly down, even teasing each other... I ordered a Karisik Izgara for my partner and I for €42 and the kids had fries and Dürüm as well as drinks. (€82.50) reasonably priced. Service: I come from the catering industry myself and have to say that if there were minus stars, Harput would have -10 in service Earned! The order was taken and it was served very quickly, but when I said please pass the plate I felt like I was in the Turkish wedding hall... and for 42€ karisik Izgara it really wasn't tasty and the crowd would have expected more! When asked if you could get bulgur instead of rice, the answer was: If the bulgur is still fresh... This is primarily damaging to business and not professional! I recommend that the boss at Harput terminate the female service staff... Overall we didn't feel welcome... Food: grade 6 Services: 6 - Ambience: 5 Price wise: 4

There were 4 of us and everyone was happy with the food and recommend it.

Assalam u Alaykum The Person was at Cash Counter was Friendly and honorable.They have serve a cup of tee during the wait for my pizza.

Unfortunately the food wasn't convincing. The meatballs were very reminiscent of Adana, but in a different form, the ribs were burnt but not nearly cooked through on the inside. I would like to positively emphasize the friendly and attentive service, which put a lot of effort into it. Overall, unfortunately it wasn't quite to my taste.

Food is good, service very unfriendly. You won't be offered tea after your meal if you're not a Schwarzkopf. The service was very unfriendly and argued with me about what I had ordered.

I had an extremely disappointing experience with this restaurant, starting over the phone. The employees were extremely unfriendly and literally embarrassed me. Instead of helping me with my query, I was treated condescendingly and my questions were ignored. This type of customer service is absolutely unacceptable. The experience of the visit wasn't much better either. The staff were extremely unfriendly and seemed to have no interest in ensuring guests had a pleasant stay. I was ignored and had to wait a long time before I was even served. When I was finally able to place my order, the service continued to be rude and disinterested. The food was mediocre and in no way justified the rude treatment. I definitely won't be back and I can't recommend this restaurant to anyone.

The food and the service was very good. We ordered a variety of food and everything was delicious. Only negative is that people who sat outside smoked and all the smoke came into the inside area, which was not nice for the kids.

The atmosphere is nice and the waitress took care of us directly. But what was absolutely outrageous was the content of the kebab. I have no idea how one comes to the conclusion that this is fair for the customer and that is why I will never come back. Just extremely disrespectful.

We had a larger family celebration here, good and fast service, delicious food and we were able to stay there even after the meal was over.

I ordered a grill plate over the phone for 38 euros, which was confirmed to me when I went to pick it up and it was 44 euros. When I asked, they said the grill plate cost more. They should have told me on the phone. Dealing with customers is absolutely sleazy and incorrect! We simply get ripped off and that doesn't work.

Very nice and attentive service, long menu, short waiting time, fresh, enjoyable food. The secret address when it comes to Anatolian food! Just test it yourself... Clarify complaints on site!

Great food and a very nice atmosphere, Can only recommend it.

Yesterday evening, two people went, we ate two soups and two kunefe, drank two waters, I paid 40 euros, services 0 food 0 taste 0 service 0 very expensive I will not go again.

Authentic Turkish food! Always tasty and good portions. Everything homemade and bread from the stone oven.

I was in this restaurant for the first time with my children and my husband, I'm really at a loss for words, the food is delicious, the waiter is nice, the order came quickly, I have a lot of praise... 🥰

Very tasty, authentic food. Ambience is so-so, but the team and the food easily make up for it. We are regulars here.

kebab stall with table service good employees

Super delicious food, especially the buffet is awesome

The tasty menu only came after 15 minutes

Everything was very good and very tasty. I always come back.

Delicious food. Service friendly and nice. We will be back!!

Tripe soup is great. The service is nice.

Lately I've had very bad customer service that was really really bad. This has happened to me several times. If you plan to have a good time then just don't go here.

Portions are like children's portions, you won't even get full! Order chicken skewers and you'll understand what I mean😂 incredible

There is hair in the food. Customer satisfaction is 0. Please be careful when eating.

Delicious pida, delicious on the terrace. Friendly service.

1. Salad just slapped on it, just brought careless food. 2. Service talks disrespectfully and has no manners at all. Speaks to the customer as if the customer is not important but his mouth (silly talk) is the most important thing. So this beloved motto: guest is king, does not exist at this restaurant. 3. Restaurant is right on the street unfortunately, so there is hardly any parking space and you have to park somehow.....

As a family we were thrilled with the taste. We particularly liked the margarita pizza and the kebab. The outdoor garden is also beautiful, but it needs a little more aesthetic touch. The waiters are a bit inexperienced. They need to improve in terms of service and service. But we really liked the taste, we will go again.

Very nice staff and very tasty desserts. In general there is a large selection of dishes. Wonderful restaurant!

Just don't get the idea to complain about anything, because complaints will not be tolerated. If you think you'll get experienced restaurateurs here, such as Italians, you should give the shop a wide berth! One star is still too many...

He forgot the tea... but we'll happily go back ;)

Mmmm. Delicious, don't let the location put you off. Nice staff and good Turkish food. Note that there is no alcohol.

The waiter was very rude and impatient. We had to order quickly. The food was expensive and nothing special. The food cost €45, I gave the waiter €50 and didn't get any change. Of course, the waiter was tipped €5. That was very rude. I can't recommend the restaurant

I'm very disappointed, kebab plate for 14 euros! and the portion is not commensurate with the price. In addition, there were rotten lettuce leaves in the salad, see pictures! Never again!!

very nice staff, delicious food We would be happy to come back

We were there during Ramadan and ordered our food early so that it had to be there when we broke the fast. But that wasn't the case, we waited over an hour for the food, other tables that came later had their food before us. Then our grill plate came, everything was cold, we complained about it and the waitress then tore the plate off the table and said she would take care of it. 3 minutes later the same plate was there again, the food was now a bit lukewarm. We didn't even have any sauce, and by the time it came it was cold again. When paying, the waitress didn't even ask if everything was ok. It wasn't our first time there, otherwise it was really good. But this time it was just a disappointment and we won't come back!

friendly service, responded to special requests. The food was also very tasty. Very cozy atmosphere.

I was there with my family there were 30 people in Ramadan and it was super great, they were very well organized, the team was good, the food was there on time and tasted very tasty, the cellars were very friendly, praise for the kitchen and the whole team

If you want to get a scolding from the waiter and eat labali pan, you can come.

So I'm sorry that I have to write something like this now. I ate there & had the shock of my life.. A plate costs between 16-20€ and what arrived... 2 pieces of meat & cheap fries. They put the meat raw on my plate. And for such a price, so little, that's ridiculous :/ unfortunately I have to get rid of that. Unfortunately, the service was also bad. The employees were nice, but the service they provided was always missing a loaf of bread, food was mixed up and served cold .. especially in the toilet there was no soap or paper .. the food itself is really cheap… when you go there you will notice it for yourself. Onion was simply slapped onto a plate with the peel on, which can happen, but the meat was raw and my husband had it burnt. There was a hair in my food which was TOTALLY disgusting!! Unfortunately, I would not visit this restaurant again.

Absolutely recommended...I was visiting Darmstadt...and we got food there...it tasted very good...can only recommend...

Taze ürünler ve temiz ortam. Türkiye lezzeti beklenmesede Almanya genelindeki Türk restoranlarına göre lezzetli

the staff is rude, we called to reserve a table and asked if there will be waiting time. they answered “you have to wait, you must wait we are not an embassy”. what an answer.

We went here for lunch with a group of ~10 people. We had reserved in advance and had already handed over the food. The food tasted very, very good and everyone was extremely satisfied. The service was excellent and courteous. Everything worked smoothly. We would love to come back more often! Many thanks to the restaurant team 😁

Dürum was really disgusting and had no real taste. Also way too expensive for something like that.

One star is still too many for the juice shop. The service is catastrophic. We waited over an hour for food, while people who came in what felt like 10 minutes ago had already received their food. That's not just what happened to us that day, but also to many other guests. In addition, the door was wide open so it was uncomfortably cold in the restaurant. We then got up and just left. I'll never set foot in this dirty shop again. We then went to the Nazar Center, which was full to the brim, but received our food fresh and delicious after 15-20 minutes. That's how a restaurant works, not like Harput.

I visit Harput regularly. I can hardly understand some of the negative reviews. In terms of taste, they were always number 1. And the Malatyali waiter is great 😃 I can recommend this restaurant with a clear conscience. Make up your own mind. Actually it is worth at least a 4.5 star restaurant!!!

The food portion is really big, we have ordered more than we can eat. All what we have ordered were very delicious.

My order was wrong, the number I said didn't match the dish and when we looked at the menu together, it was clear that it was wrong and I was right. There was a hair in my friend's meal and when we told the waitress about it we were met with a hmmm ok. We were really happy but oh well…..

We were there for the first time today. Food was good, portions were good and tasty but hygiene was mediocre. Table chairs floor were dirty. Employees are friendly and helpful. But honestly it wasn't a run-of-the-mill WoW doner kebab snack bar.

Food was ok, had adana kebab, good price, it was ok, could have had a bit of a modern design but ok

The service and the food were very good!! We were in the front area and sitting there wasn't really nice. The space between the tables is very narrow. Right next to us was a small part of the kitchen. Not very advantageous. The light in the women's restroom didn't work and dried streams of water could be seen on the walls. I think that wasn't taken into account when cleaning. It's definitely a great place to sit outside in the summer. Padded benches etc. It's actually a shame, because the service and the food were really outstanding!!! Adana, Lahmacun and Mantı were delicious! My 5 stars relate to the food.

A wonderful shop with very good employees who are very accommodating and fulfill all the wishes they can. Price performance is also right. Food is always top fresh Highly recommended.

We ate an Adana Kebap, it was very good, but I would have liked a yogurt sauce with it. Nevertheless we will come back!

So I don't understand the negative comments at all. We were warmly welcomed and served quickly even though the store was full. The food tasted excellent!!

Ales Okay tavsiye ederim iyi buldum

Top türkisches Restaurant in Darmstadt

Bin sehr enttäuscht von Service. Mit mir zweimal passiert dass ich was bestellt habe aber habe was anderes bekommen was ich garnicht bestellt habe. Ich habe mit Mitarbeiter darüber gesprochen aber die schieben zu mir schuld.

This restaurant serves authentic Turkish food. One of the best that I have visited in Darmstadt. That service is really good. Unlike their counterpart, three waiters are very friendly and the service is very quick. They serve free salad and tea.

Nice food and good customer service

Bugün ordaydık yemekte aile solonunda oturduk yemekler idare ederdi ama hizmet cok kötüyüdü üzerimizde nakit para olmadıgı icin kartla ödiyecegimizi söyledigimiz icin bize cok kaba davrandiii beyfendiiii tirinkgeld vermek istedik bize azarlayarak istemedigini söylediiii Birdaha asla gitmeyiz ve kimseyede tavsiye etmiyorum paramızla rezil olduk!!!

Super Essen und sehr freundliches Personal

Tüm ızgara çeşitleri mevcut birde kuru fasulye ve pilav olması özlemimizi gideriyor uygun bir yer

Sehr freundliche Bedienung! Sehr leckeres Essen! Rin schöner Innen-und Außenbereich! Und preiswert! Immer wieder gerne!

Einfach nicht zu empfehlen, Essen kalt, Geschmack nur zum kotzen, Personal ungepflegt. Terrasse und Lobby total dreckig überhaupt nicht zu empfehlen.

Ein sehr schönes Restaurant mit sehr gutem Essen. Ich wünsche ihm viel Glück und Erfolg.

Ich empfehle nicht, hierher zu gehen

Hallo liebe Leser und Leserinnen, mit großer Vorfreude hatten wir eine Grillplatte bestellt, und wie aus dem Nichts landete sie rasch auf unserem Tisch. Obwohl wir sieben Personen waren und eigentlich nur für vier Personen bestellt hatten, war das Essen ein wahres Fest für die Sinne. Selbst ich, ein ausgesprochener Fleischliebhaber, war von Kuzu Sis regelrecht begeistert. Es ist schwer in Worte zu fassen, wie köstlich es war. Nun zum Kellner, der unsere Erfahrung noch unvergesslicher gemacht hat. Er war nicht nur äußerst höflich, sondern auch außerordentlich charmant und brachte uns mehr als einmal zum Schmunzeln. Die Atmosphäre in diesem Restaurant ist einfach bezaubernd, und man fühlt sich sofort wohl. Das Beste daran? Das Essen war mehr als ausreichend für uns alle. Wir wurden regelrecht überhäuft, und jeder von uns bekam noch einen erfrischenden Tee (Cay) serviert. Es war ein wahrhaft herrlicher Abend, den wir sicherlich immer wieder erleben möchten. Überragend!

Muhteşem kendimi Elazığ Harputda hissettim yemekler süper

Sehr leckere Gerichte vom Holzkohle Grill, die Lamm-Koteletts sind sehr gut.

Habe heute einen Dönerteller gegessen. Das Fleisch war sehr trocken wie Gummi nie wieder Liebe zum Nasar gehen. Der Kellner mit Brillle hat kein Benehmen.

Sehr gute Fleischgerichte zu angemessenen Preisen

Das essen ist unglaublich lecker wirklich! Das Fleisch ist so zart und so intensiv vom Geschmack ich werde auf jedenfall öfters kommen!! Wer in Darmstadt türkisch essen will sollte unbedingt hier her kommen. Die Bedingungen war ein Mann ich denke im 50er bereich - So freundlich und gut wirklich er hat immer zur perfekten zeit alles gebracht und weg geräumt war mega sympathisch und rundet somit mit der Ambiente und dem Essen alles ab. Ich würde 10 sterne geben wenn ich könnte. TOP!!❤️

Das Essen geht so. Aber die Personal direkt vor Kunden in Biergarten rauchen und ohne Hände zu waschen das Essen servieren geht gar nicht.ich als nicht Raucher hat mich gestört.ich hoffe der Chef unternimmt was.

Wir waren zum ersten Mal hier essen. Das Essen kann ich leider nicht empfehlen. Das Fleisch war sehr ölig. Nur Öl tropfen beim beißen. Als Getränk hatte ich Ayran, was ich ebenfalls nicht empfehlen kann, da es sehr sauer war, würde sagen dass es nicht frisch ist. Service war ok, aber Wunsch nicht umgesetzt. Wollte wenig Soße, war voll mit Soße es ist alles ausgelaufen ☹️ Wir saßen draußen, ist schön!

Their menus are great and I always enjoy the aura of the place whenever I’m in there. Usually, I take KellePaça soup, or when I’m very hungry, I take kebab and their tasteful bulgur. Oh, I almost forgot, the bread is always fresh and hot!!!, so I love it😂. The personnel/servers are always putting on smiley faces, courteous with nice gestures. So, I highly recommend this restaurant.

This food is superb but overpriced. Also atmosphere is trash imo

Sehr leckerer Döner - perfekter Mitternachtssnack

Waren schon öfters dort essen oder haben essen geholt. Aber in der letzten Zeit sind die Portion etwas kleiner geworden. Früher gab es immer Brot zum beilagensalat und wurde man gefragt ob er noch einen Tee schwarzen Tee oder Apfel Tee haben möchte. Den Apfel Tee bieten sie keine mehr an. Dann hat man noch schwarzen Tee angeboten bekommen. Was anscheinend abhängig vom Kellner ob es anbietet oder nicht. Letzte hab es Getränke nur Flaschen haben noch nicht mal ein Glas dazu bekommen. Heute gab es wieder Gläser wenn man was zum trinken bestellt hat. Brot gab es heute zum Beilagensalat nicht. Schade wenn er so nachlässt.