HANS IM GLÜCK - FULDA Universitätsplatz in Fulda

Super friendly service (Silas Baier), short waiting time

The small smash burger was amazing, the fries were delicious, and the staff were ultra-friendly.

The smash burger is amazing 🤩 And the service is incredibly friendly and attentive.

Maike was such a lovely little thing! Highly recommended service, hehe.

Delicious food and a lovely restaurant.

Everything was great, very good food, excellent service, Meike is top-notch....

Delicious burger and salad! Meike was very nice :)

Very friendly service. Food and drinks arrived very quickly.

Simply fantastic. We didn't even have to wait three minutes for our iced teas. The food arrived very quickly too. The burger was absolutely delicious. I've never experienced such a wide selection of drinks in a restaurant before! Personal praise to Silas!

Silas Baier is a very dedicated and very friendly employee.

A great selection of vegan and vegetarian(!) burgers, which also tasted very good. Many thanks to Silas for the friendly service 🙂

An overall coherent concept, and I'm particularly pleased with the stylish, sustainable takeaway containers made of "Tupperware" material—a great pioneer/role model!

Delicious food, super friendly service, very welcoming!

Many thanks to Meike for the friendly service ☺️ ...The food was excellent. We'd love to come back.

Very nice, the service was top-notch, and it was pretty.

Everything was delicious as always and the service was great.

Lovely atmosphere, incredibly delicious burgers, fries and iced teas & very friendly service - thank you so much, Silas! 😊

We'd been wanting to eat at Hans im Glück for a while, and on November 1st, 2025, we finally managed to get in. Unfortunately, we had to sit outside because you can't get in without a reservation. This also caused problems for several other people. I noticed this because we had to wait an extremely long time for our food. We were assured that using the app would be quick, but in the end, we sat outside for an hour in freezing temperatures. As we sat down, the table next to us, which was inside, was being cleared, rearranged, and served again. Just as the guests inside were almost finished, we finally received our food, which was also cold. It looked to me as if we had been forgotten, which was evident from the staff's reaction through the window. In the end, I should have done what everyone else who was turned away did. That was my first and last time there.

The burgers are awesome!!! I recommend this place. Staff was very nice!!! 👌

Very nice toilet, nice seating options and comfortable furnishings

Thank you Meike for the great service......

Everything was great! Meike was very sweet 🤝

A very nice place to sit, cool music playing, very good prices, very friendly service. I would highly recommend it. They've also decorated it beautifully – a lovely restaurant!

The food was perfect as always! Unfortunately, it was very cold in the restaurant, perhaps because there were only a few customers. The server also took a while to take our first drink order, but everyone was friendly! We'll definitely be back because overall, it's a great place!

It was great, the overall impression was a bit uncoordinated, but the food was great, even if the beer was cold 🍔, and the service was friendly.

The food isn't great. The burger patties are frozen. I make better burgers at home.

The delivery arrived after about 80 minutes. After the first bite, a green animal crawled across the burger. I think that says it all…

...our first, but not our last time!

The burgers are delicious, the fries are crispy, and the homemade drinks are super tasty. Meike's service was excellent and very friendly, the wait times were great, and you're served promptly. I'll definitely be back!

Unfortunately, that was a disappointment. The food was okay, but everything else was lacking. The restaurant was very cold, and the service was always slow even though there were hardly any customers. And after about 9 pm, they stopped serving hot drinks, even though they were open until 10 pm. A disappointing experience.

Standard chain restaurants without any compromises. Far too expensive for run-of-the-mill food.

The concept works if you like it.

Unfortunately, I have to give the service a negative review. Everything else is normal.

Despite the kitchen closing at 8:30 pm, we still got fries later. The atmosphere and service were excellent. We'd gladly come again.

Very friendly and attentive service!

"Delivery Service": We pre-ordered at 6:00 PM for 7:30 PM – apparently more as a suggestion than anything else. At 7:45 PM, the food still hadn't arrived. When we called the restaurant, the manager explained that they were waiting for the Lieferando driver. Responsibility? Non-existent. After all, her job was done. We searched in vain for any understanding for the waiting customers or a sincere apology. As a "solution," they offered a voucher – presumably for the next evening, when we'd again need time, hunger, and patience. Since it was completely unclear whether and when the order would even arrive, the only option was to cancel. Conclusion: If you enjoy ordering, waiting, inquiring, and ultimately receiving nothing, this is the place for you. 0 stars would be appropriate.

The service was very friendly and kind. The food arrived quickly and was delicious.

Very friendly service, the food arrived quickly and was delicious

It was our first time at your establishment and we will definitely be back. The burgers were great and the service was perfect!

Highly recommended. Friendly service. Great drinks and burgers 🍔. The staff were kind, attentive, and always had a smile. Thank you, Meike. I'll definitely be back.

Great local place. Especially the waiter named "Silas" is very friendly. I'd love to come back!

Everything as expected. Friendly service.

The meal was very good, the service was quite fast by Silas who spoke fairly good French, which was nice!

Fantastic experience at Hans im Glück! We were served by Silas and were absolutely delighted. He was incredibly friendly and attentive, and his open personality truly made our visit a wonderful experience. The food was delicious, but Silas's service made the evening special. Thank you so much – we'll definitely be back! 🙌

Very nice atmosphere, very delicious food. Highly recommended as there are also many good vegan and vegetarian options. Our server (Michaela) was also very friendly and attentive.

Super friendly and very welcoming. The server was Mihaela Jelea. Everything was great.

Cool restaurant with attentive service.

Overall, a nice location with good food. The burgers live up to their promise. The lunch menu lets you create your own burger, side, and drink, saving money depending on the burger you choose. The service (Meike was our server :)) is very friendly and helpful. One star is deducted for the ambiance because of the unpleasantly cold draft from above.

I was there with my friends, and the service was very friendly and nice. The food was delicious. We'll be back.

I was surprised on how delicious the burgers were and how nice the service was. 10/10 would recommend for all the burger lovers

Everything was great, especially the service Meike; it's just a bit chilly inside the restaurant.

Delicious burgers, fries, and drinks. The drinks are highly recommended. Silas provided very friendly and attentive service – thank you.

It was my first time there and it will definitely be my last. For that exorbitant price, I've had far better burgers. The price-performance ratio is completely off.

Excellent service...thanks to Silas

Very friendly service and delicious food

Delicious! Great service from Meike! I'll definitely be back ☺️

The service was super friendly and the burgers were really good.

The seating was too hard. Where are the seat cushions? Silas Baier was the best man. Top service.

Super friendly staff (Silas), fast service, and the food was delicious!

The menu also caters to vegans and vegetarians. Our server, Silas, was very friendly and attentive. It could get a bit chilly if you sit there for a while (we sat inside), and sometimes the music felt a little too loud. Otherwise, we were very satisfied.

Silas was great. We'd love to come again!

We felt very comfortable here. The food was delicious and Meike served us wonderfully. Thank you so much!

We were served by Silas at Hans im Glück and were absolutely delighted! Friendly, competent, attentive, and in good spirits, he made our visit truly wonderful. Thank you so much, Silas 🫶🏼 we'll definitely be back! 🌟✨

The chicken breast strips could have been a bit crispier. Very friendly service! Value for money…well.

Nice atmosphere and great, attentive service! The food was a salad – nothing exciting, surprising, or creative... But it was fresh and tasted perfectly fine. In short: I expected more for the price.

The food was standard for a Hans im Glück restaurant, but when the server doesn't address someone who could be her grandfather informally without asking, that's remarkable in this establishment! Attentive and friendly without seeming forced = 5 stars for service!

Excellent service and delicious food. If all service staff were as friendly as Meike, there wouldn't be any problems in all of Germany. James Bond will return ❤️

Great location! Super friendly and attentive service from Meike.

Jevon was a perfect waiter, everything was warm and he was very friendly.

Meike served us very well 😊👍🏻 The portion was quite small for the price (Cauli Wings), the picture in the menu was a bit misleading - but still very tasty!

We were served by Meike – she was very friendly and accommodating. Best regards

The restaurant is classically furnished, like all branches of this chain. The food was very good. Unfortunately, the kitchen didn't fulfill the extras we ordered, which is why I'm deducting one star. The service was friendly and accommodating.

A great restaurant with a lovely atmosphere and delicious food. A wide selection, including vegetarian options. We'll definitely be back. Friendly service.

The staff today were incredibly pleasant, thank you so much!

Friendly staff in a pleasant atmosphere. Would gladly come again :-)

Very friendly service and very good food at a fair price.

Everything fit together very well.

Very cozy, but it was busy, so we had to wait about 5 minutes before we were seated. The food was delicious and the staff was friendly.

A really great restaurant and great service. I'd gladly come again.

Very friendly staff. Cleanliness was excellent.

Very friendly staff… Excellent 🤩

Very pleasant atmosphere, excellent service. Silas is a top employee, keep him on.

Hans und Glück truly impressed me. You can immediately tell that they put their heart and soul into their work. The welcome was friendly, the atmosphere pleasant – you simply feel at ease. The food was fresh, lovingly prepared, and absolutely delicious. I'd especially like to commend Slavik – incredibly friendly, attentive, and always with a smile. He makes you feel truly welcome as a guest. In short: A place that's a joy to visit and one I'd gladly recommend. I'll definitely be back!

I was completely satisfied with my visit. The vegetarian selection is not only varied but also truly delicious – you can tell the cooking here is done with love and creativity. I would especially like to highlight the great atmosphere: modern, cozy, and with a special flair that invites you to linger. The staff was friendly and attentive, which made the visit even more enjoyable. For anyone who appreciates good food in a relaxed environment – absolutely recommended!

A fantastic team, we felt very comfortable. The Smash Burgers are a must-try; they're truly amazing. Thank you for the wonderful evening with you.

Top service, delicious smash burgers

I went there with my son and we loved it. Besides the fact that my son now eats burgers/salads/fries faster and in larger quantities than I do, we also found the service really good. Attentive and not too pushy. I even ended up paying quickly and easily using the QR code, and we were able to continue on with our errands in town. Just under 35 minutes for a substantial meal is great.

Top restaurant with delicious burgers, the service was very friendly and fast.

Good service and pleasant atmosphere.

Today I went to Hans im Glück in FD for the second time. Silas served us quickly, very friendly, and politely (and that's an extra star for that!!!). Unfortunately, the Happy Hour offer: €1 off drinks!!! doesn't deserve a star! The prices are unfortunately a bit inflated.

Very nice staff, very tasty food, great ambience

Last week, we wanted to eat here without a reservation. After a brief discussion with the wait staff, we were given a table outside. This table had just become available. Glasses, etc., were still on it. No problem so far. We were given a menu afterward, but the table still wasn't cleared. In the meantime, other tables were served, and we were still sitting at a dirty table. We left after 15 minutes; that had nothing to do with service.

The two of us went for burgers. They tasted exceptionally good. The service was fast and very friendly. Drinks came quickly, and the cocktails and lemonades were delicious. I highly recommend it :-)

The food was average. The restrooms were incredibly dirty, and I almost felt sick.

Super nice restaurant with delicious burgers. You can choose your patty. The staff is very friendly and attentive. Menu and ordering are available online or in person. The restaurant is air-conditioned.

So, we've been there twice already. The first time was disastrous. We ordered, and they didn't serve what we wanted. I had the Christmas burger with red cabbage, but they served one with white cabbage, and it wasn't tasty. My wife ordered a vegan burger and got one with double the meat. So, as compensation, we got a dessert, which we didn't want, and which didn't taste good either. The second time, it was exactly the same. I just wonder how incompetent people can be. We only went there twice because we wanted to give the place another chance; it had only been open for a few weeks back then. Definitely not anymore. I think it's a disgrace.

A very good restaurant. The food was good, the service was friendly and the atmosphere was nice.

A beautiful menu, from which you really want to order everything. A large selection of burgers. I ordered with onion rings, everything was delicious, except for the bun itself. It was not heated. The only thing I did not like was that the cocktail was completely different from the one in the photo. In the photo it is in a beautiful glass, with beautiful decor from cotton candy. In the end, they brought it in an ordinary cheap glass, with pendants and lemon wedges. Although the cocktail was really good. The service is ok. Uncomfortable benches. But the interior is cool.

Super delicious 😊 The waiters were very friendly and accommodating. We'll be back. Hans im Glück is always a hit.

We received a very warm welcome and were very well looked after! The food was delicious!