Gaststätte Zum Fässl in Schwetzingen

This time the “cheese spaetzle” was really bad. It was a ready-mixed sauce with gratinated cheese and the cheese was even burnt. The last time I ordered cheese spaetzle, they tasted different. I wonder if the chef wasn't there. The fries were dark, hard and dry...we're used to better things.

Overall, my visit to the Verlan restaurant was very unsatisfactory. What was particularly negative was the fact that no receipt is issued for cash payments and card payments are only documented with a simple receipt from the payment terminal. Even more problematic was the reaction of the staff when I asked for a receipt: instead of a polite answer, an unpleasant atmosphere was created. The receipt issued also only showed the total amount without listing the individual items in detail. Billing is done using a calculator and without a cash register system, which seems unprofessional. For a restaurant that values ​​service, this is unacceptable and should be urgently improved. ---

We were there on Valentine's Day, as we had been there several times before, we were looking forward to the actually good food. Unfortunately, we were only able to order after about a quarter of an hour, which is okay because the store was really full. Unfortunately we waited over an hour for our food, which was understandable as it was very busy. What really annoyed us was the poor service. When asked, she said the food would be coming soon (without her even checking). We sat in front of the counter and there were several employees staring at our empty table - no one had the idea to speak to us, let alone apologize for the long wait or anything else. When the food came we had to wait for our cutlery as no one came. The food this time was tasteless. Even when we had finished eating, no one came to clear our table - some employees were already finishing work. We then went to the checkout ourselves so we could be served and pay. This time we were very disappointed.

The staff deserves special mention. This is very attentive, very friendly and super nice. However, the food is in no way inferior to the staff. This is very tasty and visually appealing. The price-performance ratio definitely fits. We would like to come again.

It was my first time here and I was completely satisfied.