Gasthaus Gerberhaus in Neustadt an der Weinstraße

It was delicious! Unfortunately, the service suffered a bit later on, but there were only two of us. The food was really very good, though.

A 40-minute wait—when I politely asked for drinks, I received a rude response. We then voluntarily left the restaurant after about 45 minutes. Drinks still hadn't been served. Unfortunately, we can't recommend this restaurant.

Quaint inn, delicious food, friendly service...what more could you want?

I ordered small portion but they charged for full portion. This happened 3rd time in a row. Then the staff is arrogant and not ready to admit mistakes.. Food is good but not worth this non sense. There are so many other good places to eat in Neustadt so better to avoid this one. I was a regular visitor but now decided to stay away. I hope they get some sense to understand that this is not the way restaurant industry works.

A beautiful, rustic inn. We ate very well here. Delicious wines. The service was very friendly. We'll definitely be back.

Super nice, cozy inn with great food. Both the vegetarian and meat dishes are recommended. The waitresses were all really nice too.

Attention: the kitchen closes very early. We couldn't order food at 8:30 p.m.

Positively unexpected creative cuisine!

Ambience very good. Service good. Unfortunately the starter was mixed up with the main course when served. It was not corrected despite notification. Despite complaints, the risotto was unfortunately far too hard. The octopus was so solid you couldn't chew it. However, the salmon mouth pockets were very good. The wine too

Friendly service, delicious food and a nice ambience in a beautiful half-timbered house in the middle of the city center.

The food was brought relatively quickly but the two dishes weren't warm. To be honest, I wouldn't recommend it..

Cozy, delicious food, very friendly staff 👍💯

After a long time we had reserved a table there again. Ambiance is still very nice. Very good selection of drinks and offerings on the menu. Bratwurst, saumagen and tarte flambée were very good, as was rump steak, unfortunately as the plate was ice cold it quickly went cold, the fried potatoes (+5.00€) were not crispy, rather bathed in oil. Quite inattentive in terms of service. (..or overwhelmed due to the two floors?) One waitress was very attentive and friendly, the other didn't even listen, which unfortunately meant that we only had one drink. Conclusion: Good, but with room for improvement!

As soon as we entered the restaurant we were rudely directed to the table. I was recommended Saumagen with asparagus and puree, when the food came the asparagus was missing. When I asked, the waitress became rude and said the asparagus was out. She came back later and claimed that the asparagus had been mixed into the sausage's stomach. I have never experienced such insolence in a restaurant. The waitress tried to teach us in a primitive way. If you can't/don't want to work in service, you should leave it alone.

After a hike in the beautiful Palatinate, stop at a restaurant and enjoy food with Palatinate wine - that was the idea. There are no suitable words for the service provided, here service staff - however, even if there is a shortage of staff, attention should be paid to friendliness, attentiveness and articulation. Guests should be welcome and served promptly! The food for four people (four different dishes) was all very average, although at a higher price. The ambience matches the impression of the beautiful Palatinate.

Great service with outstanding food. Quaint restaurant in the heart of the city.

Everything was perfect. The food was delicious, the service was perfect and the atmosphere was harmonious. I can highly, highly recommend this.

We wanted to try out the kitchen in this beautiful building on the occasion of my birthday on Thursday. Since an online reservation was not possible, I contacted the Gerberhaus by email on Tuesday and asked them to confirm the reservation for 2 people on Thursday at 5 p.m. When I hadn't heard anything on Wednesday, I called the landline number and again recorded my request. When I hadn't heard anything by 12 p.m. on Thursday, I sent an email to say that the whole thing was sorted out for me and we went somewhere else for lunch at lunchtime. Late in the afternoon on Thursday I was called back and told in a rude tone that my email had only been sent to the boss herself and not to the staff in the restaurant. When I commented that this wasn't good management, I was addressed as "good woman" and the employee cheekily told me that she had to have two days off.

Yes, a restaurant in a historic house with appropriate furnishings. The staff was quickly attentive and could have been a bit more polite.

Very good offer, great service, were here for the first time, 100% recommendation

Delicious cream schnitzel with side salad 😋😀 this afternoon after the hike

I had a gourmet salad. It was just salad with strips of beef fillet, carrot salad from a jar... The service wasn't attentive, the ladies were very serious. I had to look for someone to pay... I know better inns

We were given a very friendly welcome on the ground floor and sent to a free table on the 1st floor. We stayed there for a brave 15 minutes without receiving any further attention until we gave up along with another couple. Too bad 😔

The atmosphere is rustic and cozy. The food was very tasty. I can recommend it.

Very good food Friendly service. Cozy

Very cozy inn in the city center of Neustadt with very good traditional food.

Very tasty and above all very fresh food with nice and attentive service.

Very satisfied, would love to come back :)

Quaint Palatinate restaurant. Extra requests (or rather extra sausages) are taken into account. Delicious food and not over salted or over seasoned.

I had the dumplings for my main course and was very surprised when my rusty knights arrived for dessert. They were the dumplings from before, with cinnamon, sugar, and vanilla sauce. It was fun, to say the least.

We had already made a reservation for our Christmas party on December 20, 2024, at 7 p.m. This summer. Seven of us were seated at two tables of different heights, which was a bit awkward. Drinks were taken and brought quickly, and then our dinner orders came straight away. The food arrived very promptly and everyone enjoyed it. Kudos to the kitchen for that. The portion of fries for five euros was a bit small, but oh well. The plates were cleared quickly after the meal, but we weren't asked if we wanted anything else. After about 10 minutes, our manager personally went downstairs to the waiter because we wanted to order dessert. He came back and told us that there were no more nightstands available because the kitchen closes at 8:30. We were, of course, very annoyed afterward because we weren't informed that the kitchen was closing so early, nor were we asked during clearing if anyone else wanted a nightstand because the kitchen was closing soon. We weren't even asked if anyone wanted a coffee or schnapps. We were only able to order a second drink because we called the waiter again. She came on her own initiative to tell us at 10 p.m. that she was closing and would like to collect her money. In 25 years of going to Christmas parties with my employer, I've never experienced anything like this. Unfortunately, this isn't good service, and we won't recommend the restaurant.

very good food, service very friendly, reservation recommended!!!

Review “Gerberhaus” in Neustadt an der Weinstrasse On Saturday November 30th, 2024 we had a reservation in Gerberhaus. That worked well and we were assigned a table on the 1st floor. It was also a nice evening there, but unfortunately with a few drawbacks. 1. Ambiance: Very nice, well-kept half-timbered house with contemporary furnishings and also very clean. Guests are given a look into the open kitchen, which is clean. This also applies to the toilets. The places are also beautifully designed, although space is limited. 2. Atmosphere: Audience of all generations, it's not too loud there, you can have a good conversation there. There is a feel-good factor, the light is pleasant and warm. 3. Food: The menu is very clear and consists of several typical dishes, as well as typical German dishes. They are served beautifully presented and are fresh and hot. As a “non-gourmet” person, I enjoyed it very much. The portions are generous and well balanced. 4. Price performance ratio: The prices are completely reasonable, this applies to the main course, as well as starters and desserts, as well as drinks. The 1:4 ratio goes here. 5. Service and Owner: Here it comes to the point mentioned above where I have to make compromises: We had to wait a relatively long time to take our order, but drinks and food came quickly. Our waitress seemed a bit stressed and wasn't as friendly as one would have expected. Shortly before closing it was no longer possible to get dessert. The owners themselves seemed extremely arrogant and a bit snotty. In a conversation about my origins from Karlsruhe, they talked about it in a very condescending manner, which took away my good mood for a moment. That shouldn't be the case with me as a guest. True to the motto: “You are just guests and we are something better.” There is no need to secure the guest as a regular customer. Evaluation: Ambiance ***** Atmosphere**** Eat***** Price performance ratio **** Service*

We spontaneously wanted to eat there because we really liked the atmosphere. After a quick look into the very nice dining room, we could see that there were still two seats available at almost all tables. There were no reservations except for one table. I asked the waitress if we could sit down without a reservation. She categorically rejected this because, in her opinion, there were no free places. There was a table next to us with friendly-looking people who I spontaneously asked if we could use two of the four free seats there. The table company welcomed this very much. However, the waitress did not agree with this at all and told me that she did not approve of my arbitrary behavior in any way. Ultimately we left the dining room again, even though we would have liked to have dinner company there. Dear service - a chair is brought out of the kitchen in our winery in Rhoihesse so that there is room for new guests. We live getting to know each other and socializing. This may be a bit strange for you, but it can lead to great acquaintances or even friendships.

The ambience is quite OK. But the cold food and service were not okay for these prices. The quantity also left a lot to be desired. The drinks, on the other hand, were good and cheap.

Super delicious food, very cozy, really Palatinate

Historic restaurant with good food, was there again yesterday, great service

We did have a small complaint about a meal, but it was handled completely professionally. There was a dessert as an apology and the food in question was not charged for at all. The taste was very good, but that was the case. Cordon Bleu was not completely cooked through. We would love to come back!

The food was great, very authentic. Unfortunately the waitresses spoiled the experience, were unfriendly and came to order exactly once. After a long wait, we went downstairs to pay. Too bad

Very cozy little guest house. Nice conditions and very tasty food. Anyone who is in Neustadt should definitely visit the tanner's house.

Very good food, excellent and attentive service! I ate the fried strawberry ice cream for the first time - that was also sensational!

Quaint, really nice restaurant. Despite a misunderstanding during the reservation, we were allowed to stay. That was great. The food and service were great - absolutely recommended. Price-performance ratio is also very good. We will definitely come back next time we are here!

Friendly service staff, great food and drink, rustic and cozy atmosphere.

When making the reservation I specifically asked whether there was still wild boar. When we came there was none left. Disappointed, I ordered chestnut saumagen with cabbage. Here the chestnuts were crossed out. Instead of serving it with fried potatoes, there was no side dish for the same price. The service was also very unfriendly. It's a shame about the cozy atmosphere.

Very quaint restaurant. It's best to reserve. Food delicious and staff quick and friendly.

You have to see it and definitely try the exceptionally good cuisine. Very good quality of food and drinks and friendly service.. The right address for a successful evening...

Update: were there today, it was too warm for me. Food was okay, but my meat wasn't seasoned properly. When we asked, we were told that the ox shreds were not ox meat, but beef. Too bad... ---------------- One of our favorite restaurants. Exceptional original dishes, always delicious. Great Gutmann Hefeweizen.

If you want to eat delicious, typical and unusual German dishes in Neustadt, you're in great hands here. I was very impressed with the dishes from the daily menu. Well prepared and every bite was a pleasure. The service and the ambience round off the evening perfectly, especially the two warm ladies who take good care of you and take time for their guests. Simply first class!

We were greeted very unfriendly at the door, the waitress came from behind and bumped into me as we came in without apologizing 👎 then she turned around and assessed me from top to bottom as a woman with mobility problems with a walker and in a rude tone snapped “Have you made a reservation?” No, we didn't because we arrived that day as holiday guests in the Palatinate and didn't know that because we had made a reservation But just the way the service was unfriendly and rude would have made us leave even if they had had space If you stare at guests because they have walking difficulties and work in the catering and service sectors, it's no wonder why German restaurants are gradually going bankrupt 😡 We then got a table at the nearby Konfetti restaurant without a reservation, were warmly welcomed there and even had another meal there during our holiday week 👍😍 The Gerberhaus will definitely not see us again and is not a recommendation!!!!

Very pleasant, dedicated hospitality with delicious regional delicacies

Great rustic atmosphere and really good food at good prices. Typical Palatinate cuisine.

I received a very unfriendly welcome and was given a table with a dismissive gesture. And then for the rest of my stay there (I sat very close to the counter) I listened to both waitresses gossiping about the guests. One waitress was at least friendly to me, the other was snotty and passive aggressive in her demeanor. I wonder why you work in service if you apparently hate people. I find it very unprofessional and I didn't eat anything there because I lost my hunger with the kind of behavior I was treated with. Similar reviews of the service have also been written here on Google Reviews. As a boss, I would rethink my choice of employees... I will not stop there again and I will also advise those around me not to do so.

Kitchen and staff TOP! Only recommended!!!

Great service, friendly too. Great selection of dishes, delicious food, value for money simply great. Definitely come by again.

The food was ok, the service was very unfriendly. Since the food was ok and we had to wait quite a long time until the order was taken, only a small tip was given. The waitress didn't think it was necessary to say thank you or say goodbye for the tip or our visit. The colleague also complained about the poor tip. I'm willing to pay more for good food and nice service, but not for that. Very rude

Cozy restaurant in the old town. Delicious food and a nice selection of different wines from local winemakers. The staff was always friendly, even when the restaurant was full.

Great historic restaurant. Food was delicious. Service, oh well. Nobody cared whether we still had wishes.

A very nice restaurant in an old building. The food was very tasty and very well crafted. Gladly again at any time 😊

Very good food. Friendly service. Nice, rustic atmosphere.

The restaurant is extremely perfect

All of our food was excellent, both in terms of price and served on the plate. The waitress was very nice and had time for a little joke. There is also a great restaurant inside. The old stone stairs to the top are awesome. The location is recommended👍🏻

Loveless schnitzel with a mini portion of fries and a collapsed salad didn't bring much joy

Very nice place. Good beers and the food is perfectly fine.

Delicious food, unfortunately the condition was not very attentive. When you sit inside it is very gloomy/dark/

We were warmly welcomed with a charming charm from the waitress. The beer and the wine spritzer are recommended. At the beginning there was a friendly greeting from the kitchen. The taste of the dishes was convincing and the price-performance ratio was appropriate. The children's meals were sufficient and the response was quick when a schnitzel was requested. We would certainly have had a wine spritzer and a beer more if someone had asked. We will come again on our next visit.

The Gerberhaus is definitely recommended. The food is tasty and the portions are a good size. The staff does a good job. The only thing that surprised me was the prices. The Gerberschnitzel comes without any salad garnish for around 20 euros. With a small side salad about 25 euros. In a Germany-wide comparison, this is a little higher than usual for a breaded schnitzel with fried potatoes, but the evening/dishes/service were great, so it was well spent and happily spent.

Great food, fast and good service and price is ok.

Unique ambience, good service, good food, decent price-performance ratio. And the Palatinate wine.

You can't go wrong there. Everything fits

Quaint restaurant in the heart of Neustadt. Good cuisine, nice staff.

Here's another restaurant with full points! It's not good to be hungry on the wine route, so we had to quickly find something to eat. Several people told us about the tanner's house, where you could eat well. What can I say?. They were right! We ate very well here and were served very friendly, even without a reservation. We have a clear recommendation!

We were there spontaneously, the food was very tasty, booking a table is recommended

Great place to try the many Pfälzer specialities.

The food was very good and tasty, the service was good, and the atmosphere was that of a wine bar.

Food was okay Ambience awesome Small but nice

The first visit to the tanner's house. The external appearance of this beautiful half-timbered house has often made one think of dining there. The restaurant is very beautiful both inside and out. Unfortunately, my seat was a bit awkward, right next to the cash register/bar area. The service staff loudly gossiped about guests and their orders. Absolutely no problem in itself and I don't care, as long as it doesn't happen at a volume that would make you feel disturbed. Now to the more important part of the food: Absolutely fine. Excellent Dijon mustard sauce. Price wise mmn. a little more expensive compared to the local competition. Desserts are overpriced. Are not recommended.

As we found out during our visit, there is a new chef working here. But unfortunately the food is no longer as good as it used to be. It's a shame, as the ambience and service are excellent. But what good is that if it doesn't taste good?

We were at the tanner's house today and with 4 people we decided on the most expensive dish, the ox shreds. Unfortunately, we discovered that the meat was stringy throughout and absolutely inedible. This is what we know from soup meat. It was very poor quality meat, which in no way does justice to the price of the dish at over €23. When the waitress asked whether the food was OK, we responded accordingly. The waitress only offered us an espresso or a schnapps to make up for it. That's a sign of lack of understanding and rip-off! The restaurant is not recommended!

This quaint inn is hidden in a side street. Beautiful half-timbered building on the outside and traditionally cozy on the inside. One can choose from an extensive wine list or regular drinks. There are also various delicious tarte flambée variations. It's worth trying!

We were in the restaurant for the second time and, funnily enough, we were seated at the same table by reservation. We went there because of the Palatinate cuisine. I can really recommend this.

Food was very tasty. The location is very rustic and fits into the overall picture.

The atmosphere is very cozy. The service is friendly and, above all, everything goes very quickly. Food is very tasty, we ate schnitzel and tarte flambée.

We were there for the first time on Easter Sunday. Had the rump steak. What can I say? Cooked to perfection, the fries are crispy and a delicious salad. Service very friendly and quick. We'll be back

A very nice, rustic, cozy restaurant. Since it's not very big, you should make a reservation. The service was friendly and accommodating. The food was good. I found it too expensive. A side salad must be ordered separately.

Nice, rustic restaurant with Palatinate specialties. Price-performance are good. The location in the old town is very nice. The service is attentive and the food is delicious. We managed to get one of the last seats on a Sunday lunchtime, but were still served quickly. The food also came quite quickly. We can recommend the restaurant.

Nice, old restaurant with history. Everyone will find something tasty on the menu. The dishes are very tasty and at a reasonable price. A good selection of wine and drinks as well as friendly, prompt service rounds off the positive overall picture. Reservation is recommended.

Super delicious food, had the ox cheeks! Price/performance ratio excellent! 1/4l Silvaner €3.80 e.g. Very nice and fast service! The wait for the food was also absolutely great! Thank you! Clear recommendation

A really cozy place with competent staff, good food at acceptable prices

Very good food, friendly and accommodating staff. Highly Recommended

We have been to Neustadt Weinstraße many times but never to the Gerberhaus. But this time we wanted to visit a restaurant that we hadn't been to yet. So much for the choice, thank God for the tanner's house. We really liked it there and the food (4 different dishes) was very tasty. We'll definitely be back. However, the restaurant is busy and you should make a reservation.

very nice, very tasty, very friendly

Rustic gastronomy Super delicious food Very nice and child-friendly staff😊 We would love to come back 😃

Fine Palatinate cuisine, rustic ambience and friendly service. We enjoy visiting the Gerberhaus and are always full of praise.

Great food. Cozy old half-timbered house. Beautiful rustic rooms

Nice, rustic atmosphere combined with good food. Attentive and quick service. Price/performance absolutely reasonable. If you are nearby, highly recommended. But since there aren't too many places available, go early or, even better, make a reservation in advance.

Extremely tasty food, there were four of us and we all loved it...great value for money.

Very good German dishes, including game dishes in a historical atmosphere, absolutely worth seeing. Even without a reservation, we got a very nice seat and had an excellent meal. We recommend! Price-performance ratio absolutely fine. We'd love to come back when we're in Neustadt again.

Super cozy, but... Service didn't care about replenishing drinks, food was more convenience, chef preferred to sit on the kitchen counter with his cell phone

Schönes uriges Ambiente verbunden mit gutem Essen. Aufmerksame und schnelle Bedienung. Preis/Leistung absolut angemessen. Seid ihr in der Nähe sehr zu empfehlen. Da aber nicht zuviel Plätze vorhanden sind geht früh oder noch besser mit voriger Reservierung hin.

Waren spontan nach einer Winterwanderung mit Kind und Hund dort zum Essen. Super nette Bedienungen, tolles Ambiente, leckeres Essen. Das Essen ist sehr liebevoll zubereitet und die Karte bietet einige kleine Besonderheiten an. Preislich im oberen Durchschnitt angesiedelt, was es absolut wert ist. Werden gerne wiederkommen.