Gasthaus Gerberhaus in Neustadt an der Weinstraße

very good food, service very friendly, reservation recommended!!!

Review “Gerberhaus” in Neustadt an der Weinstrasse On Saturday November 30th, 2024 we had a reservation in Gerberhaus. That worked well and we were assigned a table on the 1st floor. It was also a nice evening there, but unfortunately with a few drawbacks. 1. Ambiance: Very nice, well-kept half-timbered house with contemporary furnishings and also very clean. Guests are given a look into the open kitchen, which is clean. This also applies to the toilets. The places are also beautifully designed, although space is limited. 2. Atmosphere: Audience of all generations, it's not too loud there, you can have a good conversation there. There is a feel-good factor, the light is pleasant and warm. 3. Food: The menu is very clear and consists of several typical dishes, as well as typical German dishes. They are served beautifully presented and are fresh and hot. As a “non-gourmet” person, I enjoyed it very much. The portions are generous and well balanced. 4. Price performance ratio: The prices are completely reasonable, this applies to the main course, as well as starters and desserts, as well as drinks. The 1:4 ratio goes here. 5. Service and Owner: Here it comes to the point mentioned above where I have to make compromises: We had to wait a relatively long time to take our order, but drinks and food came quickly. Our waitress seemed a bit stressed and wasn't as friendly as one would have expected. Shortly before closing it was no longer possible to get dessert. The owners themselves seemed extremely arrogant and a bit snotty. In a conversation about my origins from Karlsruhe, they talked about it in a very condescending manner, which took away my good mood for a moment. This shouldn't be the case with me as a guest. True to the motto: “You are just guests and we are something better.” There is no need to secure the guest as a regular customer. Evaluation: Ambiance ***** Atmosphere**** Eat***** Price performance ratio **** Service*

We spontaneously wanted to eat there because we really liked the atmosphere. After a quick look into the very nice dining room, we could see that there were still two seats available at almost all tables. There were no reservations except for one table. I asked the waitress if we could sit down without a reservation. She categorically rejected this because, in her opinion, there were no free places. There was a table next to us with friendly-looking people who I spontaneously asked if we could use two of the four free seats there. The table company welcomed this very much. However, the waitress did not agree with this at all and told me that she did not approve of my arbitrary behavior in any way. Ultimately we left the dining room again, even though we would have liked to have dinner company there. Dear service - a chair is brought out of the kitchen in our winery in Rhoihesse so that there is room for new guests. We live getting to know each other and socializing. This may be a bit strange for you, but it can lead to great acquaintances or even friendships.

The ambience is quite OK. But the cold food and service were not okay for these prices. The quantity also left a lot to be desired. The drinks, on the other hand, were good and cheap.

Super delicious food, very cozy, really Palatinate

Historic restaurant with good food, was there again yesterday, great service

We did have a small complaint about a meal, but it was handled completely professionally. There was a dessert as an apology and the food in question was not charged for at all. The taste was very good, but that was the case. Cordon Bleu was not completely cooked through. We would love to come back!

The food was great, very authentic. Unfortunately the waitresses spoiled the experience, were unfriendly and came to order exactly once. After a long wait, we went downstairs to pay. Too bad

Very cozy little guest house. Nice conditions and very tasty food. Anyone who is in Neustadt should definitely visit the tanner's house.

Very good food, excellent and attentive service! I ate the fried strawberry ice cream for the first time - that was also sensational!

Quaint, really nice restaurant. Despite a misunderstanding during the reservation, we were allowed to stay. That was great. The food and service were great - absolutely recommended. Price-performance ratio is also very good. We will definitely come back next time we are here!

After a long time we had reserved a table there again. Ambiance is still very nice. Very good selection of drinks and offerings on the menu. Bratwurst, saumagen and tarte flambée were very good, as was rump steak, unfortunately as the plate was ice cold it quickly went cold, the fried potatoes (+5.00€) were not crispy, rather bathed in oil. Quite inattentive in terms of service. (..or overwhelmed due to the two floors?) One waitress was very attentive and friendly, the other didn't even listen, which unfortunately meant that we only had one drink. Conclusion: Good, but with room for improvement!

Friendly service staff, great food and drink, rustic and cozy atmosphere.

When making the reservation I specifically asked whether there was still wild boar. When we came there was none left. Disappointed, I ordered chestnut saumagen with cabbage. Here the chestnuts were crossed out. Instead of serving it with fried potatoes, there was no side dish for the same price. The service was also very unfriendly. It's a shame about the cozy atmosphere.

Very quaint restaurant. It's best to reserve. Food delicious and staff quick and friendly.

You have to see it and definitely try the exceptionally good cuisine. Very good quality of food and drinks and friendly service.. The right address for a successful evening...

Update: were there today, it was too warm for me. Food was okay, but my meat wasn't seasoned properly. When we asked, we were told that the ox shreds were not ox meat, but beef. Too bad... ---------------- One of our favorite restaurants. Exceptional original dishes, always delicious. Great Gutmann Hefeweizen.

We were greeted very unfriendly at the door, the waitress came from behind and bumped into me as we came in without apologizing 👎 then she turned around and assessed me from top to bottom as a woman with mobility problems with a walker and in a rude tone snapped “Have you made a reservation?” No, we didn't because we arrived that day as holiday guests in the Palatinate and didn't know that because we had made a reservation But just the way the service was unfriendly and rude would have made us leave even if they had had space If you stare at guests because they have walking difficulties and work in the catering and service sectors, it's no wonder why German restaurants are gradually going bankrupt 😡 We then got a table at the nearby Konfetti restaurant without a reservation, were warmly welcomed there and even had another meal there during our holiday week 👍😍 The Gerberhaus will definitely not see us again and is not a recommendation!!!!

If you want to eat delicious, typical and unusual German dishes in Neustadt, you're in great hands here. I was very impressed with the dishes from the daily menu. Well prepared and every bite was a pleasure. The service and the ambience round off the evening perfectly, especially the two warm ladies who take good care of you and take time for their guests. Simply first class!

Very pleasant, dedicated hospitality with delicious regional delicacies

Great rustic atmosphere and really good food at good prices. Typical Palatinate cuisine.

Great service, friendly too. Great selection of dishes, delicious food, value for money simply great. Definitely come by again.

I received a very unfriendly welcome and was given a table with a dismissive gesture. And then for the rest of my stay there (I sat very close to the counter) I listened to both waitresses gossiping about the guests. One waitress was at least friendly to me, the other was snotty and passive aggressive in her demeanor. I wonder why you work in service if you apparently hate people. I find it very unprofessional and I didn't eat anything there because I lost my hunger with the kind of behavior I was treated with. Similar reviews of the service have also been written here on Google Reviews. As a boss, I would rethink my choice of employees... I will not stop there again and I will also advise those around me not to do so.

Kitchen and staff TOP! Only recommended!!!

The food was ok, the service was very unfriendly. Since the food was ok and we had to wait quite a long time until the order was taken, only a small tip was given. The waitress didn't think it was necessary to say thank you or say goodbye for the tip or our visit. The colleague also complained about the poor tip. I'm willing to pay more for good food and nice service, but not for that. Very rude

Cozy restaurant in the old town. Delicious food and a nice selection of different wines from local winemakers. The staff was always friendly, even when the restaurant was full.

Great historic restaurant. Food was delicious. Service, oh well. Nobody cared whether we still had wishes.

A very nice restaurant in an old building. The food was very tasty and very well crafted. Gladly again at any time 😊

Very good food. Friendly service. Nice, rustic atmosphere.

The restaurant is extremely perfect

All of our food was excellent, both in terms of price and served on the plate. The waitress was very nice and had time for a little joke. There is also a great restaurant inside. The old stone stairs to the top are awesome. The location is recommended👍🏻

Loveless schnitzel with a mini portion of fries and a collapsed salad didn't bring much joy

Very nice place. Good beers and the food is perfectly fine.

Delicious food, unfortunately the condition was not very attentive. When you sit inside it is very gloomy/dark/

We were warmly welcomed with a charming charm from the waitress. The beer and the wine spritzer are recommended. At the beginning there was a friendly greeting from the kitchen. The taste of the dishes was convincing and the price-performance ratio was appropriate. The children's meals were sufficient and the response was quick when a schnitzel was requested. We would certainly have had a wine spritzer and a beer more if someone had asked. We will come again on our next visit.

The Gerberhaus is definitely recommended. The food is tasty and the portions are a good size. The staff does a good job. The only thing that surprised me was the prices. The Gerberschnitzel comes without any salad garnish for around 20 euros. With a small side salad about 25 euros. In a Germany-wide comparison, this is a little higher than usual for a breaded schnitzel with fried potatoes, but the evening/dishes/service were great, so it was well spent and happily spent.

Great food, fast and good service and price is ok.

Quaint restaurant in the heart of Neustadt. Good cuisine, nice staff.

You can't go wrong there. Everything fits

Unique ambience, good service, good food, decent price-performance ratio. And the Palatinate wine.

Here's another restaurant with full points! It's not good to be hungry on the wine route, so we had to quickly find something to eat. Several people told us about the tanner's house, where you could eat well. What can I say?. They were right! We ate very well here and were served very friendly, even without a reservation. We have a clear recommendation!

We were there spontaneously, the food was very tasty, booking a table is recommended

Great place to try the many Pfälzer specialities.

The food was very good and tasty, the service was good, and the atmosphere was that of a wine bar.

Food was okay Ambience awesome Small but nice

The first visit to the tanner's house. The external appearance of this beautiful half-timbered house has often made one think of dining there. The restaurant is very beautiful both inside and out. Unfortunately, my seat was a bit awkward, right next to the cash register/bar area. The service staff loudly gossiped about guests and their orders. Absolutely no problem in itself and I don't care, as long as it doesn't happen at a volume that would make you feel disturbed. Now to the more important part of the food: Absolutely fine. Excellent Dijon mustard sauce. Price wise mmn. a little more expensive compared to the local competition. Desserts are overpriced. Are not recommended.

As we found out during our visit, there is a new chef working here. But unfortunately the food is no longer as good as it used to be. It's a shame, as the ambience and service are excellent. But what good is that if it doesn't taste good?

We were at the tanner's house today and with 4 people we decided on the most expensive dish, the ox shreds. Unfortunately, we discovered that the meat was stringy throughout and absolutely inedible. This is what we know from soup meat. It was very poor quality meat, which in no way does justice to the price of the dish at over €23. When the waitress asked whether the food was OK, we responded accordingly. The waitress only offered us an espresso or a schnapps to make up for it. That's a sign of lack of understanding and rip-off! The restaurant is not recommended!

This quaint inn is hidden in a side street. Beautiful half-timbered building on the outside and traditionally cozy on the inside. One can choose from an extensive wine list or regular drinks. There are also various delicious tarte flambée variations. It's worth trying!

We were in the restaurant for the second time and, funnily enough, we were seated at the same table by reservation. We went there because of the Palatinate cuisine. I can really recommend this.

Food was very tasty. The location is very rustic and fits into the overall picture.

The atmosphere is very cozy. The service is friendly and, above all, everything goes very quickly. Food is very tasty, we ate schnitzel and tarte flambée.

We were there for the first time on Easter Sunday. Had the rump steak. What can I say? Cooked to perfection, the fries are crispy and a delicious salad. Service very friendly and quick. We'll be back

A very nice, rustic, cozy restaurant. Since it's not very big, you should make a reservation. The service was friendly and accommodating. The food was good. I found it too expensive. A side salad must be ordered separately.

Nice, rustic restaurant with Palatinate specialties. Price-performance are good. The location in the old town is very nice. The service is attentive and the food is delicious. We managed to get one of the last seats on a Sunday lunchtime, but were still served quickly. The food also came quite quickly. We can recommend the restaurant.

Nice, old restaurant with history. Everyone will find something tasty on the menu. The dishes are very tasty and at a reasonable price. A good selection of wine and drinks as well as friendly, prompt service rounds off the positive overall picture. Reservation is recommended.

Super delicious food, had the ox cheeks! Price/performance ratio excellent! 1/4l Silvaner €3.80 e.g. Very nice and fast service! The wait for the food was also absolutely great! Thank you! Clear recommendation

A really cozy place with competent staff, good food at acceptable prices

Very good food, friendly and accommodating staff. Highly Recommended

We have been to Neustadt Weinstraße many times but never to the Gerberhaus. But this time we wanted to visit a restaurant that we hadn't been to yet. So much for the choice, thank God for the tanner's house. We really liked it there and the food (4 different dishes) was very tasty. We'll definitely be back. However, the restaurant is busy and you should make a reservation.

very nice, very tasty, very friendly

Rustic gastronomy Super delicious food Very nice and child-friendly staff😊 We would love to come back 😃

Fine Palatinate cuisine, rustic ambience and friendly service. We enjoy visiting the Gerberhaus and are always full of praise.

Great food. Cozy old half-timbered house. Beautiful rustic rooms

Nice, rustic atmosphere combined with good food. Attentive and quick service. Price/performance absolutely reasonable. If you are nearby, highly recommended. But since there aren't too many places available, go early or, even better, make a reservation in advance.

Extremely tasty food, there were four of us and we all loved it...great value for money.

Very good German dishes, including game dishes in a historical atmosphere, absolutely worth seeing. Even without a reservation, we got a very nice seat and had an excellent meal. We recommend! Price-performance ratio absolutely fine. We'd love to come back when we're in Neustadt again.

Super cozy, but... Service didn't care about replenishing drinks, food was more convenience, chef preferred to sit on the kitchen counter with his cell phone

Schönes uriges Ambiente verbunden mit gutem Essen. Aufmerksame und schnelle Bedienung. Preis/Leistung absolut angemessen. Seid ihr in der Nähe sehr zu empfehlen. Da aber nicht zuviel Plätze vorhanden sind geht früh oder noch besser mit voriger Reservierung hin.

Waren spontan nach einer Winterwanderung mit Kind und Hund dort zum Essen. Super nette Bedienungen, tolles Ambiente, leckeres Essen. Das Essen ist sehr liebevoll zubereitet und die Karte bietet einige kleine Besonderheiten an. Preislich im oberen Durchschnitt angesiedelt, was es absolut wert ist. Werden gerne wiederkommen.

Muy buena comida El servicio también fue muy bueno , muy amables

Ich gehe schon seit Jahren hin und es ist immer wieder lecker 😋

Nice atmosphere, great service and the food is amazing as well. Strongly recommend for a hearty and traditional Pfalz cuisine.

An und für sich ein schönes Restaurant, aber die Servicekräfte waren eine reine Zumutung! Es hat ewig gedauert bis wir bestellen konnten, dann musste es aber ruck zuck gehen. Das Essen hat geschmeckt, alles fein. Nach dem Essen wurden unsere Teller nicht abgeräumt und die Rechnung kam auch erst nach mehrerer Nachfrage! Das Lokal war nicht voll, daher absolut kein Verständnis einen so lang warten zu lassen.

Sehr uriges Ambiente und tolles Essen. Sehr empfehlenswert. Da das Gasthaus recht klein ist, macht eine Reservierung durchaus Sinn, vor allem wenn man länger sitzen bleiben will. Freundliche und schnelle Bedienung.

Eine sehr gemütliche Gaststätte.Das Personal war sehr freundlich. Das Essen Preis Leistung passte absolut. Wir kommen wieder!

Das Essen kam schnell, war aber sehr gut. Freundliche Bedienung

Guter Ort für ein schnelles Essen. Wer sich Zeit lassen und noch etwas trinken möchte ist hier eher fehl am Platz. Man hat zu spüren bekommen, dass es um die schnelle Bedienung von vielen Kunden nacheinander geht.

Leckeres Essen, was auch schnell zum Tisch gekommen ist. Leider kein allzu gemütlicher Ort, um länger sitzen zu bleiben und weiter zu trinken, da die Bedienung darauf konzentriert war, mehr und neue Essensgäste unterzubringen.

Sehr lecker und freundliches Personal

Ich war das erste mal im Gerberhaus und wurde eingeladen. Das Essen war lecker, bis auf das mein Rumpsteak nicht den gewünschten Bratzustand hatte. Die Bedienung empfand ich als gestresst und ein bisschen arrogant. Kann ja sein das es ein Top Lokal ist in NW und sie es nicht mehr nötig haben. Aber eben... ich fühlte mich nicht gut aufgehoben und werde vermutlich in Zukunft vorbei laufen

Sehr schöne Gaststätte, sehr freundliches und aufmerksames Personal.

Hier stimmt einfach alles: das tolle Ambiente eines schön erhaltenen Fachwerkhauses, sowohl Qualität als auch Geschmack und Portionen der typisch Pfälzer Gerichte (es gibt auch noch anderes, zB Flammkuchen), die große, leckere Wein- und Bierauswahl - und als i-Tüpfelchen tragen die Servicekräfte hübsche Landhaus Trachten.

Delicious local food at an authentic atmosphere...definitely recommend the deer medallions. Super tasty.

Nettes Lokal mit freundlichen Bedienungen im Dirndl. Das Essen hingegen ist lieblos, Fertigsoßen. Beilagensalat wird extra berechnet. Aus meiner Sicht wäre da deutliches Steigerungspotential in der Qualität.

Sehr schönes Lokal mit tollen Essen.

Wir sind öfters hier. :) Wundervolles uriges Restaurant, leckere Speisen und Weine, freundliche Bedienungen. Was möcht man mehr? :)

Ein sehr durchschnittliches Erlebnis. Die forsche Bedienung wies uns Plätze zu und ließ uns spüren, dass wir nicht reserviert hatten. Das Essen hat uns gut geschmeckt und war ausreichend. Auch nach dem Essen ging es hauptsächlich darum viele Leute im Lokal zu platzieren.. Es war eine Erfahrung, wir werden nicht wieder kommen.

Essen ist gut, Bedienung ungeduldig und recht vorlaut.

Sehr gutes Essen und freundliche Bedienung

Wir kommen immer gern her, wenn wir in Neustadt sind. Das Essen ist immer gut und der Service außerordentlich zuvorkommend. Ich kann die Spinat Knödel sehr empfehlen!

Wir waren das erste mal und unangemeldet im Gerberhaus. Das Personal hat uns sehr freundlich empfangen. Da wir unsere deutsche Dogge dabei hatten, bekamen wir einen Tisch in der Ecke ( gegenüber der Registrierkasse) zugewiesen. Unser Hund wurde mit Wasser versorgt und ließ sich dann gemütlich auf die Seite fallen, wo er dann auch seelig schlief. Dies hatte zur Folge das, das Servicepersonal über ihn drüber steigen musste um die Bestellungen einzugeben. Die Damen nahmen es alle mit Humor und waren entzückt über den schlafenden Riesen. Wir bekamen unser Essen, welches wirklich geschmacklich und qualitativ überzeugt hat. Was uns allerdings wirklich beeindruckt hat, war das Servicepersonal. Trotz hohem Gästeaufkommen, waren die Damen alle wahnsinnig aufmerksam, freundlich und gut gelaunt. Ein absolut professionelles und eingespieltes Team. Absoluter Jackpot für den Gastronomen!!!! Wir wurden mit den Worten " kommen Sie uns doch bald wieder besuchen" verabschiedet, was wir auf jeden Fall wieder tun werden. Das Gerberhaus ist absolut zu empfehlen. Leider sind nur 5 Sterne möglich, wir würden gerne mehr vergeben.

Tolles Ambiente, Service ausgesprochen nett, Essen sehr lecker

Hatten hier einen wirklich schönen Abend mit guter Küche, freundlichen Servicekräften und einem wirklich traumhaften Ambiente. Ich finde es gibt hier ein sehr angemessenes Preis-/Leistungsverhältnis :) Reservierung ist erforderlich, Hunde sind willkommen!

Das Essen war durchschnittlich. Eine Servicekraft zu wenig für die Gästezahl, was diese zu überspielen versuchte, aber nicht gelang. Ambiente ist gut und lädt zum Verweilen ein. Für uns gibt es bessere Alternativen in Neustadt.

Das Essen war exzellent und das Personal war so wie man es sich wünscht. Kurz gesagt: alles bestens und weiter zu empfehlen..

Sehr freundlicher und zuvorkommender Service. Gute Küche. Hier kann man sich wohl fühlen!

Wenn man gutes Essen und gute Weine möchte, ist man hier richtig.

Rahmschnitzel und Spätzle. Für die Qualität zu teuer, Schnitzel ging, Spätzle eine Handvoll, kein Salat.

Sehr gutes Essen wir waren mit 4.Personen alle sehr zufrieden.Auch der Services toll.