Food Gallery in Oberhausen

Disgusting is the best word for this situation. I am at Oberhausen main station very often and occasionally go to this McDonald's branch, but my last visit remains my last. I ordered a Mc Smart menu when I got it everything was okay, but after I took 2 bites there was a hair in the food when I told the employee what had happened he said “no, that's not right, I can't see it” I had to repeat myself twice and speak in a louder tone until he saw it, strangely enough only when the other customers had looked at it, so in general the employee was not cooperative. I asked for my money back because I had lost my appetite and all I got was "I can't do that, I can only offer you a new burger." I continued to insist on my money and then I didn't even get the whole money back, only part of it and no compensation or apology.

DANGER !! RIP-OFF!!! The parking space in front of the MC Donalds was rented to PRS GmbH, and if you forget the parking disc... it costs directly 45€!! ... it's GREAT, the whole center is free parking, no sign of a parking disc... and in front of the MC's you had to make sure that you put the parking disc in... you can tell me what you want!!! They're trying to make sure that someone forgets their parking disc... probably the managing director of MC's also makes money from it?!? ... I wouldn't be surprised ... Stupid business model ... only earn this 45€ from me once!!

What actually happened here? I'm not from here, but because of the locations in the area you always end up here and have known the branch for many years. You order at the self-service counter and wait for ages. You can safely leave out the screen that says it's being prepared/ready for collection, it will print everything as ready pretty quickly anyway, even if you can wait another 5 minutes+. If it takes too long you should listen. Recently a receipt was obviously lost because it was only "found" when asked. But no reason to lie to the customer and say it will take a moment. In total it was almost a quarter of an hour. The store now seems constantly dirty, but you can't see anyone in the store because the employees behind the counter are already overwhelmed. The seating area upstairs is almost always closed, even if the shop downstairs is full. You can generally pick it up yourself, because if you choose table service, no one here will care. The signs at the self-service counters are always missing and if you choose service anyway, you will notice later when the people at the counter call your number through the store (it will have long since disappeared from the screen)... And now there are errors in orders. Sometimes the products are not the way you know them or you simply have different drinks (e.g. I order a Diet Coke and get an iced tea). At least the food is always hot since everything seems to come fresh from the kitchen. I hope that things will change for the better here in the future, because that's how it normally is and you wouldn't drive there again...

Very bad food. The meat was bland, cold, and the salad tasted watery. Well I have to say the food in the oasis is getting worse and worse. Too bad

The food is always very tasty and I was actually very positively surprised when I ate something with fries and they were really very good. Unfortunately, the ambience doesn't offer many "comfortable" seats, but the service is always very nice and takes care of any special requests