Food Factory „ Pizzeria & Trattoria“ Eltville am Rhein in Eltville am Rhein

The pizza is very good, and the restaurant's ambiance is also perfect for Eltville... Simply another pizzeria that hasn't been in Eltville for a long time! 👍 The only thing is that the name "Food Factory" sounds more like fast food to me... Pizzeria & Trattoria without the suffix wouldn't be wrong 😅 The outdoor area could be a bit better maintained.

I visited this pizza restaurant with my family last weekend. The place was clean and the staff friendly, but the service was a bit slow. We ordered a Margherita and a pepperoni pizza. The Margherita was good, but the pepperoni was a bit too salty for me. Also, one of our drinks was forgotten, and we had to remind the server. Overall, it wasn't bad, but I expected a bit more for the price.

Never again. We both threw our €25 pizza in the trash (including the €5 delivery tip?). Barely any cheese, the rest was in the middle. You couldn't take a slice without 90% of it falling onto your plate (whether it was warm or lukewarm). The taste was abysmal, and we're simply crossing this place off our list. I'll give credit where it's due, but not here. But nice people.

I won't consider getting a pizza delivered again, as it's impossible to eat out of hand. It's completely mushy, only hard around the edges, and there are lots of cheap ingredients and few more expensive ones, especially onions and mushrooms on the vegetarian pizza. The pasta was delicious, but it was a different pasta than the one ordered...maybe it's better at home...

For an order of six pizzas on a Saturday evening, I find a delivery time of over an hour long, but just about tolerable. The fact that the delivery then took almost two hours, that we weren't proactively informed about this delay and the delivery time being almost twice as long, and that when we called, we were only told "the delivery would arrive in 10 minutes," which was also completely untrue, is unacceptable to me. Furthermore, listed ingredients (like mint) were missing from the pizza. Overall, unfortunately, I wouldn't recommend this for delivery - delivery service was very poor; the pizza was acceptable.

We had our girls' night at the pizzeria. It was our first time there, and everyone had a great time. All the dishes were absolutely delicious. The welcome and service were very friendly. We felt really comfortable and were truly delighted. It was a truly lovely evening.

An absolute heartfelt recommendation! ❤️ This pizzeria is not only the best in town for me, but also a place where you immediately feel welcome. The owners are incredibly warm, and you can tell how much love and passion they put into every detail—from the friendly service to the fresh, perfectly prepared pizza. 🍕✨

Super delicious food, friendly and attentive service.

We were there yesterday and thank you again for the friendly service and for getting us a seat despite not having a reservation. The salad and pizza were delicious.

Why are the prices higher on-site than on the current online menu? The answer could be that the online menu is for street sales—but that's not stated anywhere! Why don't they publish the correct prices? The plates are filled differently, but they cost the same. ...and the question about the length of stay in the online reservation is simply unacceptable; it never happened—there's no need for it! But the pizza is great, and the beer garden is very nice.

We waited 1.5 hours for our food. Meanwhile, orders were constantly being placed, and the place was maybe half full. That's completely unacceptable. The waiters were also incredibly unfriendly; everything was simply lacking.

Great food, very friendly staff. My wife and I felt like we were in Naples.

The service is very good. Everyone is very friendly and helpful. It's a place where you feel at home. The food is excellent. I'm an amateur cook who can make my own pasta dough and even pizza Napolitana. The food here is very, very good, and the atmosphere is outstanding. I love coming here. See you soon.

Great food and mega service, especially when picking up, we were looked after wonderfully by Ronni, he brought the pick-up directly to our table where we were able to enjoy a delicious beer from Ella while waiting

The nearest ground light to the tree does not light up

We had a really great experience here. The food was delicious — everything came out fresh, well-prepared, and full of flavor. It took around 30 minutes, but it was definitely worth the wait. The drinks were also surprisingly good and matched the food perfectly. The service was super friendly and attentive, and the whole vibe of the place felt relaxed and welcoming. It’s a spot where you can really enjoy your time without feeling rushed. Prices are fair considering the quality and portion sizes. Would definitely come back!

*See update below* That was nothing. Our delivery on Sunday evening had already taken over 1.5 hours to arrive and was finally delivered by a young driver. No apology for the long wait, no call from the food factory saying it would probably take a little longer, etc. – instead, they wanted another paper towel for the mess they had made. The entire dish was covered in the salmon pasta sauce, soaking the boxes and soaking the pizza inside. The fact that all the cardboard lids were soaked through also suggests that the driver had been on the road for quite some time. The kids are hungry, you've been waiting an extremely long time, and then this mess – which can happen, but then without even a word or even picking up the phone – is a disgrace. *We were contacted by the restaurant and not only did they apologize, but they also received a refund for the amount of our order – unfortunately in the form of a voucher, which is supposed to tie us down again. Nevertheless, it's positive to see that they don't care about everything and value customer satisfaction and their external image. 1 star to 3 stars

Great pizzeria with one of the best pizzas I've ever eaten. The crust is incredibly crispy. We were there on Father's Day 2025 and can honestly recommend it to anyone who enjoys a good pizza, but also wants to try a plate of appetizers.

Really good pizzas! Large, great crust, generous toppings, excellent service, and reasonable prices—what more could you want? 🙂!? Thanks!

Very tasty food at normal prices, very friendly service and a nice atmosphere.

Great pizzas. We come regularly.

A nice and cozy pizzeria, very nicely decorated. The employees are very friendly and courteous, six of us came spontaneously. Not a long waiting time. The food was very tasty and decent portions. The value for money was also unbeatable! The sanitary facilities were clean.

An absolute dream. The pizza is world class, the crowd is relaxed and the service is super friendly!

Eltville, Food Factory. An enrichment in the service landscape in Eltville. Everything really fits: value for money, great food, great service, popular with young and old. We've been there many times and I would give the same rating for every visit. Even in times of peak occupancy, the service staff are in control of the situation and always have a smile for the guests or jokes. The general opinions among friends confirm this assessment!

It was nothing to do with the order. One thing is missing and what arrived, if it was well-intentioned, was lukewarm.

Absolutely recommend. I haven't had anything yet that I didn't like at all. Steak is awesome.

Came spontaneously in a relatively large group of 8 people. No problem, we got a place. The service staff were courteous and nice. The food (pizza, calzone and pasta) didn't take long to arrive and we all really enjoyed it. Thumbs up, highly recommended!

Dear Sir or Madam, I would like to complain that I advise you not to order more, that first of all it is a cheek to order a pizza for 15 € and a side dish costs 1.50, I work hard for my money but I can't even get a roasted pizza. I am promised that the pizza will be brought back and delivered. Just a cheek, the boss is cheeky, it's all about the money and that's my opinion, I would advise him against it and not order any more. napolia work 😂porkamadona

Wow, the first time with you today. Very, very nice, great service, absolutely accommodating, friendly, helpful. The food was a dream, fantastically delicious. Thank you

Friendly treatment and very good comfort

Very nice here. Good food and a very authentic service. Always my pleasure.

Clear recommendation: Perfect food and excellent wines (Red Riesling / Best Barrel), very nice service, attractive ambience. I'm so impressed that I'm coming back with my wife this weekend

Super tasty food, decent portion with 2 chicken schnitzels with braised fried potatoes and a huge side salad. Very nice lady served us. We would love to come back. Pizza and fish looked great too, we'll try it next time

Different opening times on Google and on their website, I have no idea what is correct. Nobody answered the phone. I can't rate the rest.

Super friendly staff, you immediately feel very welcome. They are very child-friendly... always happy

I ordered Hawaiian at home and it turned out to be with tuna! With onions, which I hate.

They used to be better. Pizza dough was super thin and then topped even thinner, the dough was so hard. The salad dressing is far too little.

This store is absolutely amazing. Once you've had a pizza, you'll be hard-pressed to find another that beats it. They are no longer open for lunch, which I think is a shame. The store was always full. I don't understand.

Really nice pizza place. Highly recommended 👌

We were there with the whole family and everything was perfect. Friendly and attentive service, good food and a warm atmosphere. We'd love to come back

Very good pizza and friendly service

The pizza was very tasty 😋 and the staff was very friendly.

5 stars because there is a vegan pizza here. Thanks for that! It was extremely tasty (:

We have ordered several times and are thrilled every time. The food always arrives hot and extremely quickly. We never wait longer than half an hour, rather shorter. No matter whether we order pizza or pasta, everything tastes delicious. Absolute recommendation 🤗

Hello. Have been to the Food Factory Essen 3 times so far. So far the food has always been good! Today I probably made a mistake when ordering, I ordered veal liver. The liver about 8 mm thick. The quantity fit on a 10 euro note. After my complaint we were given 2 small pieces. Liver was added later, the onions dripping with fat would have been enough for 3 plates. The mashed potatoes were very tasty, unfortunately the onions and liver were a bit too salty. My tip to the waitress: if there is no special in the cupboard! Then no closed bottles on the table! Still 3 stars? Yes, because my wife's food was good and plentiful! My tip for the kitchen: It's better to take the liver off the menu.

I correct my experiences. The first visit wasn't so great... we've been there probably 10 times since then and it's always great!

Unfortunately I had a very negative experience this evening. We had reserved a table for our group of dogs. Everything seemed okay too. When we arrived we were greeted in a totally unfriendly manner. The supposed boss ran after us with a foul-smelling spray and rambled about the smell of dogs?! He even made fun of it with guests. We were asked to leave the restaurant immediately after eating. I couldn't even finish my shandy. Nothing like that has happened to me yet. We will never enter this restaurant again and will not recommend it to all known dog owners. Not to mention that the pizza had a crust that was way too thick.

The food is always very tasty and the delivery times are adhered to. Delivery service is always very friendly 👍🏻 Unfortunately, one star was deducted because it often happened that an ingredient that was specially ordered and paid for was missing from the meal. Nevertheless, we like to order there and will continue to do so.

Ordered for the first time today, but overall we weren't that impressed. The pasta was extremely spicy, the calzone was so flat that it fit into a normal pizza box - we're not familiar with that. The pizza overall was very soft and unfortunately not crispy. The salad was delicious.

Very tasty, good service and, above all, open all day from 12 p.m.

Attentive service on site and good food, whether pizza, pasta, steak or fish, everything comes to the table promptly and fresh. We always have problems with deliveries, either the order doesn't arrive in the kitchen or something different than what was ordered arrives. Despite the many apologies, things aren't getting any better. That's why we won't be ordering anything there from now on 👎

The food itself is okay but EVERY time there is something wrong with the order. If you want hollandaise sauce after baking, don't put it on it before baking!

Very nice service, delicious food.

Really great pizza, the kind you can only get in Italy, absolute recommendation!

Price-performance is great, but the taste of the pizza and pasta dishes wasn't outstanding. Therefore no 5 stars.

Super delicious, nice staff and the best tomato soup, great atmosphere

I am already very old. But this pizza is clearly one of the BEST I have ever eaten. It's a shame that there are only 5 stars. I will definitely come back.

The restaurant impressed us on our first visit. On the one hand, there are the customer-friendly opening times, because when others nearby are closed for lunch, this one is still open late. Secondly, the service is very friendly, quick and competent. Thirdly, the food (we had pizza) is very good in the style of a traditional trattoria. The quantities and prices are fair. Unfortunately there has to be a deduction for the old walls, but you can see everywhere the owners' desire to tease out Mediterranean cosiness from what is already there. We would love to come back and try the reasonably priced lunch menu during the week.

A great, rustically furnished restaurant. Even though we hadn't made a reservation, we still got a table right at the counter. That's how we love it 😃 We ate a pizza and think we've never had a better one. The staff is courteous and quick. Please keep it up. We'll be back.

We have never eaten such a greasy, oily pizza. Male waiter very nice, the female boss exactly the opposite We won't be coming back.

We arrived after our wine hike without a reservation on a Saturday afternoon and all the spots were taken. Nevertheless, we still got a great place outside and blankets to protect us from the cold. The service and the food were great, a super tasty pizza. The tiramisu is also highly recommended. Thank you for the spontaneous and very good service.

An Italian enrichment for Eltville. And our last visit didn't disappoint either. Food, service and ambience simply great!

Very nice service and very tasty food.

Fantastic food, wonderful and friendly staff. Probably the best restaurant in the area!

We went for dinner late on a Friday afternoon without booking in advance. The friendly service gave us a table for two hours, since we were in transit that was perfectly fine. The food and drink suggestions were competent and good. the food was very good, typically Italian and authentic. The portions were very good in the first and main course. We will come back. tip ! Find a parking space beforehand. Finding a parking space is not easy in the city

Despite the modern name, what awaits you here is a typically Italian ristorante. Cozy, bright interior with lots of pictures, very attentive and fast service staff, very tasty food,… There is a lunch menu with various pizzas, pasta and salads + 0.2 liters of soft drink for €10 Clear recommendation, we are regular guests

We were 8 people without a reservation on Sunday afternoon. We had called about 30 min prior and we got perfect seats and the food was incredible. The service was attentive and very approachable. Can definitely recommend. 12/10

Very good food no matter what you order. Always very nice service. The only thing I have to complain about is that the second time I ordered the pasta with aglio e olio with shrimp there was cheese on it. Please please don't do this anymore! That definitely doesn't belong there...at least for me.

Food top...service top...the tiramisu is awesome😋. The team is also very family friendly. Pizza Istanbul very tasty. Update: We visited again yesterday! Pizza Istanbul, Tiramisu, team top and very friendly. We'll be back😋.

Great pizza! Best in Eltville. Very nice service staff. Our dog is also always welcome.

Excellent food, large selection, polite and friendly service. Great atmosphere. Only recommended.

It still exists. Very good, friendly service, good food at a fair price and a nice outdoor area as well as in the restaurant itself. I've experienced this x times now. Simply great!

Simply 10 out of 10! Pizza is sick good and everything about the ambience and service was top 👌🏽

Best pizza in a radius of 217km

Good pizza that tastes above average.

Very tasty, very friendly (important: also to my children) and attentive. Would love to come back. Had the 300g steak, I can recommend it.

We ordered pizza, unfortunately it was totally tasteless. The only good thing was the dough, although it was completely soggy in the middle. I can't understand the good rating.

Excellent food served by friendly waitresses brightens up the day. Always my pleasure. Thanks!!!

The only proper choice for Italian food for the Walluf, Eltville, and local Rheingau townships!

Unfortunately we couldn't visit the restaurant last week because a closed party was celebrating here. Yesterday, however, we were able to catch up on the whole thing. We were seated spontaneously without a reservation and the pizzas were amazing! It's definitely worth going here! Gladly again

Fantastically good food and very service oriented staff.

I recently dined here, an Italian restaurant with a cozy ambiance. While the service was friendly and the atmosphere inviting, the pizza was just average. It wasn't bad, but it lacked the wow factor that makes a pizza memorable. If you're looking for a decent meal, it's worth a visit, but don't expect to be blown away by the pizza.

We hadn't made a reservation and the waiter was able to offer us a table for 2 hours. The food was delicious 😋 and plentiful. The service was super pleasant. We will be back.

Very, very tasty food, good value for money and totally friendly and attentive staff. Worth a recommendation, we would love to come back.

Unexpectedly fast, great tasting food!

First class pizza & pasta🍕. The salads are also very fresh and delicious. Reliable delivery service. We would be happy to order again.

just got pizza delivered. The pepperoni smelled strange and was not edible! We will neither order nor eat here again.

Delicious food at reasonable prices where quality and quantity match. Very friendly service and nice atmosphere. Absolutely recommended 👍

Me and my family were there for the first time today, very good food, very friendly staff and very fair prices, regular customers from today. Thanks

Very tasty original Italian food at fair prices! You don't find this quality everywhere that says "Italian". Nice staff, good service - all in all really recommended!

Very pleasant and cozy. Large selection and very nice staff. Gladly again.

Delicious food, cheap lunch, very friendly service who also responded to special requests, even as a group the food came promptly for everyone. Very nice!

Super nice team on site, plus a generous selection of pizza with creative combinations! Gladly again!

Our spontaneous reservation worked wonderfully. Mega friendly staff. Very attentive. Cozy atmosphere. The pizzas and salad were amazing. We were definitely not here for the last time. We recommend.

Sat outside in the sun, great pizza from the friendly service staff, a successful end to a beautiful day!😸

Pizza and salad were good, the rest such as pasta dishes were not so good.

Very good food, very friendly, courteous service. We really enjoy going out to eat - it's the best value for money in the area!

Very simple, almost loveless terrace and right on the noisy street. A little more plants would be nice. Unfortunately, the chef's salad was neither fresh nor crunchy, and the pizza was very large but sparsely topped. When we asked if we could share one, we were each given a cut half on our plate, just like a factory. The price is ok, but there are cozy pizzerias with a more appealing ambience.

Very good pizza, especially the dough and the tomato sauce were excellent. Good ingredients. Very friendly service, nice atmosphere. The outside area could use a little care.

Nice atmosphere, delicious food, nice and young employees. We were spontaneously looking for a restaurant that offered warm food for late lunch and found this through googling and other reviews. Contrary to other reviews, we didn't have to wait long for our food. Gladly again.