Five Guys Bonn Hauptbahnhof in Bonn

I placed an order yesterday, the first one. There was an hour's delay. No apologies. The food arrived ice cold. It was outrageous. I paid €55 for cold food. I'll never order from there again.

Tasty, too many fries, still tasty as always

First they speak English, second I order strawberry milkshake but they give something completely different and unfriendly

American diner feeling near Bonn train station. You are greeted by a cheerful and well-coordinated team and you order from a real person instead of an ordering terminal, which I personally find very impersonal in other snack bars or restaurants. It takes about 10 minutes until everything is freshly served and ready to be picked up at the counter. However, I wouldn't need the aluminum foil packaging if I was eating it straight away and it represents unnecessary waste for me. The burgers are juicy, well stocked and more than fresh, thanks to the fact that they were prepared immediately after ordering. My personal highlight are the fries, as you can not only look at them but also taste the fact that fresh potatoes are used here. Drinks, mayonnaise and ketchup can be refilled at any time. However, you have to like the ambience, as it is relatively loud due to the open kitchen and the additional radio in the background. Unfortunately, my table still had leftovers from my predecessor. You can probably order the food you want in advance via the app and then simply pick it up on site, which I haven't tried yet.

Too expensive for a hamburger with small fries and drinks

If you like original American burgers, this is the place for you. I have eaten a lot of burgers in my life and I have to say that I have never eaten better anywhere in Germany. Yes, they have a price, but they are worth every penny. It is best to consume them directly on site when they are completely fresh. The fries are good too, but I usually stick to the burgers. The highlight for the children is always the drinks machine. You can try out the entire CocaCola range because there is free refill. We love Five Guys. Anyone who says the burgers are bad...in my opinion has no idea. ;) ...can really understand the bad reviews. Have been regular customers since it opened and have never been disappointed.

The potatoes are great, the peanuts are a treat 🥜 must be eaten ;) Supper the burgers

Advance payment fraud! We have on February 7th. Food pre-ordered and prepaid as usual. When we went to pick up the food there was a fire alarm and the food couldn't be prepared. So far, so through no fault of your own. Until then, bad luck but no problem. But of course we wanted our money back, after all the goods we ordered weren't available. And 5guys has kept the money for itself ever since. Neither emails to “management” nor personal visits (“I’ll write this on a post-it and we’ll take care of it”), as indicated, persuaded the 5 boys to contact us and refund the money. You can't hire a lawyer for 40 euros, but that would clearly be appropriate given the situation. We can only warn against paying in advance or pre-ordering online for collection. You definitely won't see the money again. Just like the 5guys do to us...

So I think 15/16 euros for a burger that's like a cheeseburger at Mecces is a bit steep, but it was tasty. Well, it could be bigger! Should be bigger.

It's cool 😎 and good Cannot eat at higher levels

I'll put it this way: I make better burgers at home, but unfortunately there aren't many places that do burgers like Five Guys. Sometimes I'm in the mood for a sloppy, greasy, but totally satisfying Five Guys burger. You can then cope with the 15 euros for a menu. The fries are very tasty and freshly made. You can always see a sign where the potatoes they are made from come from. They are always portioned very generously, which is why I can recommend the “Little” Fries even for those who eat a lot. You can also get peanuts for free, which I highly recommend. You can refill your drinks as often as you want from a big machine (as is common in America). I got a milkshake once. It's also delicious, but an absolute fat and sugar bomb. It is made less with milk and more with vanilla ice cream. Afterwards I thought I would be given an insulin injection. Smaller sizes would be cool. Some employees don't speak German very well and I worry about whether they are paid appropriately. I think it's a tough job. But they are nice. And the tables are always wiped down, which is extremely important to me personally. Points of criticism are: - The price. Once I went in and thought to myself: Poah, now 15 euros for food... that's too much for me. Then I went to Aldi next door and made myself a burger. The extra charge for two slices of processed cheese is also hard… (€2) - The buns are... yeah a bit "wrinkly" and are "steamed" by the hot ingredients when the burger is wrapped in aluminum foil, which you especially notice when you order the burgers home. - A matter of taste, but: the choice of sauces is rather classic (mustard, ketchup, mayo, BBQ, HP). It would be cool if Five Guys had their own awesome special burger sauce.

Typical Five Guys. Places were reasonably clean despite the location right next to the main station. Drinks machine was so mediocre, many types were empty. Burgers were good as always, but they took quite a long time to prepare. The staff was friendly, but communication was in English.

Pretty good burgers, but a bit expensive for what it is.

Other than being a bit expensive, it's worth it

I ate here for the second time today. Since I didn't understand much of the concept here the first time, I thought I'd try it again with the knowledge I gained back then. Good: + The service at the ordering counter was friendly. + You can put together your own burger topping. + You can still see from the frieze that they were originally potatoes. Deduction in the B grade: unfortunately too salty. + Drinks are available with free refills, mayo and ketchup are also available free of charge from a dispenser. Not good: - The floor in the store is very sticky. It doesn't give the impression that it's cleaned thoroughly on a regular basis. The tables aren't particularly clean either. All in all, rather unappetizing. - The music is too loud for my taste. - Food is presented in a paper bag even if you eat on site. This also explains why the tables are so dirty, e.g. B. greases the fat from the fries that are partially loosely filled into the bag. I don't find it appealing to have to eat out of a bag when I'm at a restaurant, even a fast food restaurant. - The quality of the burgers is just mediocre. The prices quoted are overpriced. Conclusion: You can eat here if necessary, but there are plenty of better alternatives in downtown Bonn.

It's practically American Five Guys the way I remember it. Maybe a few less toppings here and there, but unlike the US they still have the free peanuts!! Unlike the US branches though, they don't offer free cups for water :( But the food is still great so I'd still heavily recommend the place.

Not bad, but definitely over priced for what it is

Obviously best burgers in town.

Unfortunately it was a hair burger...

The concept is actually very appealing to me. Unfortunately, I got food poisoning after my visit. I can only speculate, but I think the mayo was the trigger.

A bit more expensive, but definitely worth every cent! Mega burgers, mega fries and the hottest milkshakes ever!

A good alternative to other fast food chains.

The burgers and other dishes are good, but quite expensive. The drink selection is a nice gimmick. The fries are very good

Delicious burgers, fries are too expensive!1

Atmosphere and acoustics like in a commercial kitchen, notification to pick up the dish (order number is called into the room) not understandable due to the high noise level, dishes to be eaten on site are still wrapped in aluminum foil and served in a bag, relatively expensive. Also poor network (mobile data 'E', no WiFi). It was probably my first and last visit.

I don't understand the concept. The food is not even fast food standard, the selection is very limited, the branch in Bonn is not remotely comfortable and quite loud. Refilling drinks is nice, but it doesn't make the price-performance ratio any better - better food at better prices with sometimes nicer ambience is just a step away in every direction in Bonn.

Far too expensive and doesn't even stand out from other burgers. Not worth a visit!

We were there for the first and last time. For a self-service restaurant and the price, you can get a "juicy" burger with fresh salad elsewhere for only half the price. Or for the same price, but at least with nice service at the table. At Five Guys (Germany), two thin meat patties are placed on top of each other. In this way you can achieve a certain amount of meat and height, but the meat is so dry after preparation that there is hardly any taste. The burger bun is also very dry and could be better. Crisp fresh salad, none. The lettuce was already brown and mushy in places. The sauce was so thin and flowed straight out of the burger. The fries were good. You can always make up for drinks, but who wants to drink that much?! In a sustainable way for the environment, everything is spent in paper, which the aluminum foil wrapped around the burgers negates. Peanuts are free. Even the ambience can be bettered by others and you feel, for example, like in America, at a small rest stop in the 1950s style.

The staff is quick and friendly, hence 2 stars. Otherwise I don't think much of the store. Apart from the fact that I don't think wrapping burgers in aluminum foil is particularly modern, they come out completely muddied. In terms of taste, the whole thing is just average and can just about compete with Mc Donalds, Burger King and co. keep up. But the whole thing is significantly more expensive and is in the league of good small burger manufacturers in terms of price. The interior is as cozy as a slaughterhouse. Everything is tiled white with a few red accents. Overall, it's a shame, I was hoping for more.

If the bacon is forgotten, you don't get a new hot dog but a bowl of bacon and you can see how you get it on the hot dog

I ordered a hamburger, a hot dog and fries, and then it started: 1. The cashier spoke more English to me than German because she probably couldn't speak any more. 2. You can choose your own burger topping. Which isn't a bad idea at all, but the burger itself is so greasy that it's dripping and the meat wasn't even seasoned. 3. The food is served wrapped in foil in a brown paper bag, without a tablet and you get warm cola from the machine. 4. Loud American country music is playing, if you missed it you can have it. 5. There are newspaper clippings on the walls saying that this place sells the best burgers, which is simply not true. Anyone who wants to can come here, but I won't recommend it to anyone.

First the positive: very nice staff and a pretty neat and clean shop. The Oreo Milk Shake was extremely tasty, with lots of Oreo pieces, but expensive. The fries were fresh. But what I don't think works at all is the hot dog or bacon dog. A sticky roll, a sausage that was cut open long ago and, I assume, warmed up in the deep fryer. The bacon was really hard and hard to enjoy. The toppings were spread very thinly. Unfortunately, I threw away some of the hot dog because I just didn't like it. Then I think it's a bit steep to pay around 8 euros for this little hot dog. I had dinner at 5 Guys for the first time today and I probably won't repeat my visit. Too bad.

Tastes great, price is a bit expensive.

The store is very neat and tidy. The staff was super friendly. You can refill drinks at any time, as well as mayonaise and ketchup. The food was okay, fries were tasty, the "veggie sandwich" is not recommended. Similar to a cold burger with a few mushrooms instead of patty. For the price it's just an absolute disgrace.

Fries baked in peanut oil, super tasty 😋

Best Five Guys Burgers Delivers what you expect

Food good. Even without other guests, the volume doesn't work at all! It's a real shame because I love the burgers 🥰

I ordered yesterday. The burgers were expensive as always but tasty. But what are these terrible milkshakes? I ordered mango and banana. I was delivered a sugar paste that tasted neither like mango nor banana. Unfortunately, 400 ml for 6.79 is not justified.

I was really excited to try their hamburger, but unfortunately, I was a bit disappointed. The size was decent, but the patty was dry and lacked the juiciness and tenderness I was hoping for. Not quite the experience I expected from Five Guys.

Burgers were tasty, but also quite high priced. Unfortunately, fries were totally over salted. The fact that you now need the code from your bill for the women's toilet is somehow a bit annoying.

I got a burger at Bonn HBF recently. It tasted more or less the same as ones in North America so…8/10

Friendly service and an awesome meal! What more do you want? 😋👍🏻

Expensive but burgers, Cajun fries & milkshakes are just good

Went there for the first time today, an hour before closing time. The cheeseburger is not appropriate for the price in terms of size and unfortunately (as with other chains) the patty is mediocre, but at least I liked it, which puts it ahead of 80% of McDonalds or Burger King. It was strange to be alone in the store at a main station at 10 o'clock in the evening.

Great service and delicious burgers!

friendly and helpful staff , thank you

Medium disaster for €17.90 (small burger, small fries, small beer). Then rather McD.

It was my first time eating at Five Guys and it did not meet the expectations that my acquaintances had created for me. The prices are reasonable (taking into account that it is a fast food chain and we are in Germany), but the presentation, flavor and offering border on just passing. The vegetarian sandwich is actually a burger with the meat removed and mushrooms added. The Cajun potatoes were nothing like any seasoned potatoes I had ever tasted, and they were quite soft, as if they had been cooked for quite some time. The soda machine did not have any sugar-free or caffeine-free soft drinks.

The food is ok but not really worth it for the price. It's a lot of food though and it's possible to be nauseous.

Best burger and fries in all of Bonn, never had such an experience, thank you for that!

I think the prices are a bit too high for what you get. The food was OK. You just have to remember that you pay around 20 euros for a meal (hamburger, drink, fries).

The food was freshly prepared and very tasty. The price is also perfect. Overall, I can recommend this shop for a quick, tasty snack. The ambience is that of a simple fast food restaurant.

Great burger and a huge portion of fries that is enough for two. I always enjoy eating here because it feels like an American diner.

The service is nice. The food is ready quickly but the price for the burger is absolutely not justified, much too expensive and especially a small selection of burgers.

Way too expensive and aluminum foil is really not up to date! We won't be coming back. Edit: We would rather eat half-warm food than cause further harm to the environment. Your “claims” are completely unimportant.

The concept is good as free refiil drinks and ketchup-mayo and the drink opportunities are very rich.

If you want to eat a reliably good burger, Five Guys is a good recommendation. Unfortunately I can only give two stars because the burgers are placed on the receipt.

Everything went very well. They meet our expectations

Yummy . Free toilet. Cashier gave free drink. Dear

The food was good but the service was even better. Super nice! Especially Naresh the Honorable made my day! Kiss Kiss Kiss

Today was the first and last time I went to Five Guys in Bonn. I won't be setting foot in there again. I absolutely can't recommend it. It was too expensive.

I felt discriminated by a girl from the stuff yesterday, i was picking up an order for a customer and i asked her if i can use the toilet because i have health problems and she refused to let me use it although my colleagues was using it, i suppose to represent the customer

Friendly staff, nice atmosphere, but way too expensive. A bacon burger small fries drink and a hot dog small fries with milkshake. For 41 € I think it's a lot for the fact that it tasted like 08.15.

Just perfect!! Tastiest burger, great service, great team ;)

Very tasty and good super restaurant

Always welcome! Clean and super friendly :) THX to the team 🫶🏻 Small addendum: ... for whatever reason ... compared to Cologne and Münster - everything tastes much better here.

The cashier with the beard is super friendly and a strapping man

We ate at Five Guys this morning and the service was nice. In the afternoon we had to go to the toilet and asked the nice waitress who knew us. He told us the code and we went towards the toilet. The code didn't work the first few times. Then two other conditions came, one was the boss and asked us if we had an invoice. We wanted to explain that we were there in the morning but he didn't let us finish and said straight away that we didn't have any. He then asked us about the service. The boss then leaves. A friend of mine then found our invoice but the condition that was there with the boss then said it was a “lie”. In the end we were able to go to the toilet. We'll never go there again 😡. Always these prejudices against young people 😡. As if there are no “nice” teenagers.

The staff is super friendly and the food is delicious and freshly prepared

Best burgers I've ever eaten. Cool vibe overall

Best citizens in town. Great employees and just a great atmosphere. Best store.

Berkan abi best man. He saved my cat from a burning tree. ❤️

Great store. The employee named Berkan in particular is an incredibly friendly guy. Definitely coming again

Nice restaurant, nice staff. Top!

Burger OK but nothing special. Code for the toilet doesn't work.

Very nice staff, very correct, I'm definitely looking forward to eating there again

My first visit to Five Guys was an immediate success and I was immediately impressed by the American atmosphere. The cheeseburger, accompanied by fries, was excellent and in no way inferior to other burgers - that's what a burger should taste like! Of course the free peanuts also played their part ;) In contrast to many other fast food restaurants, the store was very clean and the service was friendly and quick. Let's face it: I don't go to burger restaurants because they're particularly healthy, but rather to treat myself. And that's exactly what Five Guys is all about! I think the prices are quite reasonable. I pay €16 for a cheeseburger that can be compared to a Big King Others have to imitate that first. Next time I'll limit myself to a small cheeseburger 😂

The food is typically tasty for Five Guys (but also rather expensive), so there's nothing to complain about. What really bothers me is the inflationary use of packaging material, which is even used for in-house orders. The energy used to produce aluminum foil in one day alone is enough to make coffee for 100 years. And I seriously wonder whether this is a community store or a discotheque. The music is so loud that conversations are almost impossible. The music itself is very well chosen for my taste, but the volume...my goodness!

It was my first time at Five Guys. The prices are really overpriced. For a burger 12 euros, for a fries just under 8. Add something to drink and you're at 25 euros. The burgers are very greasy, taste ok. Unfortunately the fries were soggy. The ambience was also ok. However, the employee at the checkout couldn't speak German, which wasn't a problem for me. However, this could lead to complications for other people who cannot speak English. All in all it's ok, but at Mäces or BB you get cheaper and you don't get a burger dripping with grease. It's a shame

Excellent burgers. Great service.

It was my first visit to Five Guys in Bonn. The concept is the same in all the chain's stores: basic burger that can be customized with different toppings free of charge. Rather expensive, but the taste is okay in my opinion. Very juicy. I had the bacon cheeseburger as a base (also available as a small one with just one patty).

Die Pommes zusätzlich in die Papiertüte geworfen geht nicht. Kross in der Fritteuse wäre schön gewesen. Der Preis für knapp 8,00 ist viel zu hoch. Den Burger in Aluminiumfolge eher ungewöhnlich. Die Getränke aus dem Automaten sind eher von schlechter Qualität. Sauberkeit an den Tischen, na ja. Geht besser. Lautstärke zu hoch. Ungebetene Gäste immer wieder im Restaurant. Stört extrem. Ein zweites Mal. Nein danke. Für knapp 23 Euro finde ich ein besseres Preis Leistungsverhältnis in Bonn...

The seller hardly spoke any German. Prices are completely exorbitant. For that money I'd rather get 30 cheeseburgers from MCS in the future. Not recommendable!!!

First of all, I think it's great that you can freely choose the toppings. However, the hot dog just doesn't taste good. You could eat it, no question. But it didn't taste that good. I think the restaurant itself is beautiful. Not very clean though. The floor was super sticky and everything was kind of dirty. Price/performance wasn't right at all. I wanted to give the Cheese Hot Dog a try. Also at €8.25. It was too small of a hot dog for that. The drink was okay, but the device only worked with a long delay and the mezzo mix tasted strange. All in all, I will probably refrain from visiting Five Guys again.

Guys save your money, if you want to eat decent burgers go somewhere else.

High quality burgers and fries. The food tastes good, the ambience reminds me of a US diner.

Polite, we're quick to take our orders and the food was good

The cheeseburger was freshly prepared and you could freely choose the toppings. It was a good burger (although a double - I would actively point this out to the customer - I like it with less meat) The fries were a bit much :-). The price for a menu was quite high.

Delicious lunch in Bonn, in a central location! Tip top

The burgers are below average and the fries couldn't be worse. Everything was cold and dry. Not recommended at all. Their burgers are below average and fries can't be worst anymore. Everything was cold and dry. Not recommended at all.

Bacon cheeseburger with small fries €17.90 is too much. Packaging is to go even if you eat on site (endless garbage, fries out of a cup). Complete speech in English 🙄. Burger 🍔 difficult to eat, cajun fries very tasty. I think the system will have a hard time.

Very friendly staff! Very friendly staff!

Top cheeseburger, the price-performance ratio is right here. 2 cheeseburgers with a large fry and 2 refill cups for around €40, the quality is fair. Not comparable to the golden M or the Burger King. The selection of drinks is mega. The fries are mega delicious fried in peanut oil.

Spectacular food, the waiting time is minimal and the place is very clean.

Delicious burgers, fries and milkshakes. The staff is super friendly and helpful.

Great shop, very clean :) just drop by.

Very clean, delicious fresh burgers, hand-cut fries. Highly recommended!

Overpriced and the burger was nothing special. Why do people ask for the desired ingredients if they are not taken into account?

A clean and bright shop with very friendly service. You can see how the burger was made very hygienically (clean and new gloves!). The burgers, which you can put together yourself (choice of different toppings and sauces), were very expensive despite the very good taste. The price differences between, for example, the hamburger and cheeseburger (9.95 vs 11.95) were not easy to understand... Drinks can always be refilled. The devices were very easy to use and there was a lot of choice of different drinks.

Very good cheeseburger 🍔 - Double cheeseburger even as standard. Fresh ingredients, hygienically prepared, very clean restaurant that doesn't try to be anything more than it is. If you're looking for an upscale fast food restaurant, you've come to the right place. Also cool is the free refill of the drinks with a wide selection of soft drinks. The price is already crisp - why does a cheeseburger cost €2 more than a hamburger? But I will still come back 👌