Five Guys Bonn Hauptbahnhof in Bonn

The staff is quick and friendly, hence 2 stars. Otherwise I don't think much of the store. Apart from the fact that I don't think wrapping burgers in aluminum foil is particularly modern, they come out completely muddied. In terms of taste, the whole thing is just average and can just about compete with Mc Donalds, Burger King and co. keep up. But the whole thing is significantly more expensive and is in the league of good small burger manufacturers in terms of price. The interior is as cozy as a slaughterhouse. Everything is tiled white with a few red accents. Overall, it's a shame, I was hoping for more.

If the bacon is forgotten, you don't get a new hot dog but a bowl of bacon and you can see how you get it on the hot dog

I ordered a hamburger, a hot dog and fries, and then it started: 1. The cashier spoke more English to me than German because she probably couldn't speak any more. 2. You can choose your own burger topping. Which isn't a bad idea at all, but the burger itself is so greasy that it's dripping and the meat wasn't even seasoned. 3. The food is served wrapped in foil in a brown paper bag, without a tablet and you get warm cola from the machine. 4. Loud American country music is playing, if you missed it you can have it. 5. There are newspaper clippings on the walls saying that this place sells the best burgers, which is simply not true. Anyone who wants to can come here, but I won't recommend it to anyone.

First the positive: very nice staff and a pretty neat and clean shop. The Oreo Milk Shake was extremely tasty, with lots of Oreo pieces, but expensive. The fries were fresh. But what I don't think works at all is the hot dog or bacon dog. A sticky roll, a sausage that was cut open long ago and, I assume, warmed up in the deep fryer. The bacon was really hard and hard to enjoy. The toppings were spread very thinly. Unfortunately, I threw away some of the hot dog because I just didn't like it. Then I think it's a bit steep to pay around 8 euros for this little hot dog. I had dinner at 5 Guys for the first time today and I probably won't repeat my visit. Too bad.

Tastes great, price is a bit expensive.

The store is very neat and tidy. The staff was super friendly. You can refill drinks at any time, as well as mayonaise and ketchup. The food was okay, fries were tasty, the "veggie sandwich" is not recommended. Similar to a cold burger with a few mushrooms instead of patty. For the price it's just an absolute disgrace.

Fries baked in peanut oil, super delicious 😋

Best Five Guys Burgers Delivers what you expect

Food good. Even without other guests, the volume doesn't work at all! It's a real shame because I love the burgers 🥰

I ordered yesterday. The burgers were expensive as always but tasty. But what are these terrible milkshakes? I ordered mango and banana. I was delivered a sugar paste that tasted neither like mango nor banana. Unfortunately, 400 ml for 6.79 is not justified.

I was really excited to try their hamburger, but unfortunately, I was a bit disappointed. The size was decent, but the patty was dry and lacked the juiciness and tenderness I was hoping for. Not quite the experience I expected from Five Guys.

Burgers were tasty, but also quite high priced. Unfortunately, fries were totally over salted. The fact that you now need the code from your bill for the women's toilet is somehow a bit annoying.

I got a burger at Bonn HBF recently. It tasted more or less the same as ones in North America so…8/10

Friendly service and an awesome meal! What more do you want? 😋👍🏻

Expensive but burgers, Cajun fries & milkshakes are just good

Went there for the first time today, an hour before closing time. The cheeseburger is not appropriate for the price in terms of size and unfortunately (as with other chains) the patty is mediocre, but at least I liked it, which puts it ahead of 80% of McDonalds or Burger King. It was strange to be alone in the store at a main station at 10 o'clock in the evening.

Great service and delicious burgers!

friendly and helpful staff , thank you

Medium disaster for €17.90 (small burger, small fries, small beer). Then rather McD.

It was my first time eating at Five Guys and it did not meet the expectations that my acquaintances had created for me. The prices are reasonable (taking into account that it is a fast food chain and we are in Germany), but the presentation, flavor and offering border on just passing. The vegetarian sandwich is actually a burger with the meat removed and mushrooms added. The Cajun potatoes were nothing like any seasoned potatoes I had ever tasted, and they were quite soft, as if they had been cooked for quite some time. The soda machine did not have any sugar-free or caffeine-free soft drinks.

The food is ok but not really worth it for the price. It's a lot of food though and it's possible to be nauseous.

Best burger and fries in all of Bonn, never had such an experience, thank you for that!

I think the prices are a bit too high for what you get. The food was OK. You just have to remember that you pay around 20 euros for a meal (hamburger, drink, fries).

The food was freshly prepared and very tasty. The price is also perfect. Overall, I can recommend this shop for a quick, tasty snack. The ambience is that of a simple fast food restaurant.

Great burger and a huge portion of fries that is enough for two. I always enjoy eating here because it feels like an American diner.

The service is nice. The food is ready quickly but the price for the burger is absolutely not justified, much too expensive and especially a small selection of burgers.

Way too expensive and aluminum foil is really not up to date! We won't be coming back. Edit: We would rather eat half-warm food than cause further harm to the environment. Your “claims” are completely unimportant.

The concept is good as free refiil drinks and ketchup-mayo and the drink opportunities are very rich.

If you want to eat a reliably good burger, Five Guys is a good recommendation. Unfortunately I can only give two stars because the burgers are placed on the receipt.

Everything went very well. They meet our expectations

Yummy . Free toilet. Cashier gave free drink. Dear

The food was good but the service was even better. Super nice! Especially Naresh the Honorable made my day! Kiss Kiss Kiss

Today was the first and last time I went to Five Guys in Bonn. I won't be setting foot in there again. I absolutely can't recommend it. It was too expensive.

I felt discriminated by a girl from the stuff yesterday, i was picking up an order for a customer and i asked her if i can use the toilet because i have health problems and she refused to let me use it although my colleagues was using it, i suppose to represent the customer

Friendly staff, nice atmosphere, but way too expensive. A bacon burger small fries drink and a hot dog small fries with milkshake. For 41 € I think it's a lot for the fact that it tasted like 08.15.

Just perfect!! Tastiest burger, great service, great team ;)

Very tasty and good super restaurant

Always welcome! Clean and super friendly :) THX to the team 🫶🏻 Small addendum: ... for whatever reason ... compared to Cologne and Münster - everything tastes much better here.

The cashier with the beard is super friendly and a strapping man

We ate at Five Guys this morning and the service was nice. In the afternoon we had to go to the toilet and asked the nice waitress who knew us. He told us the code and we went towards the toilet. The code didn't work the first few times. Then two other conditions came, one was the boss and asked us if we had an invoice. We wanted to explain that we were there in the morning but he didn't let us finish and said straight away that we didn't have any. He then asked us about the service. The boss then leaves. A friend of mine then found our invoice but the condition that was there with the boss then said it was a “lie”. In the end we were able to go to the toilet. We'll never go there again 😡. Always these prejudices against young people 😡. As if there are no “nice” teenagers.

The staff is super friendly and the food is delicious and freshly prepared

Best citizens in town. Great employees and just a great atmosphere. Best store.

Best burgers I've ever eaten. Cool vibe overall

Great store. The employee named Berkan in particular is an incredibly friendly guy. Definitely coming again

Berkan abi best man. He saved my cat from a burning tree. ❤️

Burger OK but nothing special. Code for the toilet doesn't work.

Nice restaurant, nice staff. Top!

Very nice staff, very correct, I'm definitely looking forward to eating there again

The food is typically tasty for Five Guys (but also rather expensive), so there's nothing to complain about. What really bothers me is the inflationary use of packaging material, which is even used for in-house orders. The energy used to produce aluminum foil in one day alone is enough to make coffee for 100 years. And I seriously wonder whether this is a community store or a discotheque. The music is so loud that conversations are almost impossible. The music itself is very well chosen for my taste, but the volume...my goodness!

My first visit to Five Guys was an immediate success and I was immediately impressed by the American atmosphere. The cheeseburger, accompanied by fries, was excellent and in no way inferior to other burgers - that's what a burger should taste like! Of course the free peanuts also played their part ;) In contrast to many other fast food restaurants, the store was very clean and the service was friendly and quick. Let's face it: I don't go to burger restaurants because they're particularly healthy, but rather to treat myself. And that's exactly what Five Guys is all about! I think the prices are quite reasonable. I pay €16 for a cheeseburger that can be compared to a Big King Others have to imitate that first. Next time I'll limit myself to a small cheeseburger 😂

It was my first time at Five Guys. The prices are really overpriced. For a burger 12 euros, for a fries just under 8. Add something to drink and you're at 25 euros. The burgers are very greasy, taste ok. Unfortunately the fries were soggy. The ambience was also ok. However, the employee at the checkout couldn't speak German, which wasn't a problem for me. However, this could lead to complications for other people who cannot speak English. All in all it's ok, but at Mäces or BB you get cheaper and you don't get a burger dripping with grease. It's a shame

Excellent burgers. Great service.

It was my first visit to Five Guys in Bonn. The concept is the same in all the chain's stores: basic burger that can be customized with different toppings free of charge. Rather expensive, but the taste is okay in my opinion. Very juicy. I had the bacon cheeseburger as a base (also available as a small one with just one patty).

Die Pommes zusätzlich in die Papiertüte geworfen geht nicht. Kross in der Fritteuse wäre schön gewesen. Der Preis für knapp 8,00 ist viel zu hoch. Den Burger in Aluminiumfolge eher ungewöhnlich. Die Getränke aus dem Automaten sind eher von schlechter Qualität. Sauberkeit an den Tischen, na ja. Geht besser. Lautstärke zu hoch. Ungebetene Gäste immer wieder im Restaurant. Stört extrem. Ein zweites Mal. Nein danke. Für knapp 23 Euro finde ich ein besseres Preis Leistungsverhältnis in Bonn...

The seller hardly spoke any German. Prices are completely exorbitant. For that money I'd rather get 30 cheeseburgers from MCS in the future. Not recommendable!!!

First of all, I think it's great that you can freely choose the toppings. However, the hot dog just doesn't taste good. You could eat it, no question. But it didn't taste that good. I think the restaurant itself is beautiful. Not very clean though. The floor was super sticky and everything was kind of dirty. Price/performance wasn't right at all. I wanted to give the Cheese Hot Dog a try. Also at €8.25. It was too small of a hot dog for that. The drink was okay, but the device only worked with a long delay and the mezzo mix tasted strange. All in all, I will probably refrain from visiting Five Guys again.

High quality burgers and fries. The food tastes good, the ambience reminds me of a US diner.

Guys save your money, if you want to eat decent burgers go somewhere else.

Polite, we're quick to take our orders and the food was good

The cheeseburger was freshly prepared and you could freely choose the toppings. It was a good burger (although a double - I would actively point this out to the customer - I like it with less meat) The fries were a bit much :-). The price for a menu was quite high.

Delicious lunch in Bonn, in a central location! Tip top

The burgers are below average and the fries couldn't be worse. Everything was cold and dry. Not recommended at all. Their burgers are below average and fries can't be worst anymore. Everything was cold and dry. Not recommended at all.

Bacon cheeseburger with small fries €17.90 is too much. Packaging is to go even if you eat on site (endless garbage, fries out of a cup). Complete speech in English 🙄. Burger 🍔 difficult to eat, cajun fries very tasty. I think the system will have a hard time.

Very friendly staff! Very friendly staff!

Top cheeseburger, the price-performance ratio is right here. 2 cheeseburgers with a large fry and 2 refill cups for around €40, the quality is fair. Not comparable to the golden M or the Burger King. The selection of drinks is mega. The fries are mega delicious fried in peanut oil.

Spectacular food, the waiting time is minimal and the place is very clean.

Very clean, delicious fresh burgers, hand-cut fries. Highly recommended!

Great shop, very clean :) just drop by.

Delicious burgers, fries and milkshakes. The staff is super friendly and helpful.

Overpriced and the burger was nothing special. Why do people ask for the desired ingredients if they are not taken into account?

A clean and bright shop with very friendly service. You can see how the burger was made very hygienically (clean and new gloves!). The burgers, which you can put together yourself (choice of different toppings and sauces), were very expensive despite the very good taste. The price differences between, for example, the hamburger and cheeseburger (9.95 vs 11.95) were not easy to understand... Drinks can always be refilled. The devices were very easy to use and there was a lot of choice of different drinks.

Very good cheeseburger 🍔 - Double cheeseburger even as standard. Fresh ingredients, hygienically prepared, very clean restaurant that doesn't try to be anything more than it is. If you're looking for an upscale fast food restaurant, you've come to the right place. Also cool is the free refill of the drinks with a wide selection of soft drinks. The price is already crisp - why does a cheeseburger cost €2 more than a hamburger? But I will still come back 👌

Very tasty burgers, the fries fried in special oil are also really tasty and despite the location directly opposite the main train station you can usually get a seat, although I prefer to order take away. Seating is also available outside and you can watch the hustle and bustle.

They ruined my life! Because no other food will ever taste that good 😉

Great food, nice atmosphere and very nice service

Very nice service and good food and drink.

Not very inviting because Sting is right there. A Hamburg, 10 euros is just so much

Extremely expensive! 10€ for a hamburger! €7 for medium fries! Does not taste good! No comparison to Burger King, where the prices are cheaper and the food tastes very good! At Five Guys you can't even get pills to eat here. There are no menus! And the music is extremely loud in the toilet... Can't understand the hype... Never again!!!!!!!

I've had a burger and Cajun fries. The burger was tasty, but it fell apart quite easily, more easily than usual at Five Guys. The fries were a bit undercooked and too soft. The Mayo was empty and I had to ask at the counter. Very nice employee took the order.

Burgers are good and taste good, but the bun is somehow nothing. Fries are fresh and flavorful. As a newbie, you somehow don't really get picked up when ordering, as is the case here. Good shop but for me personally too expensive for what is on offer.

Attention homophobic/queer-hostile store! Employees make fun of you. And that in 2024. Just write it on your website if you don't want to be visited by LGBTQ+ people.

Schönes Hamburger und HotDog Restaurant der „Five Guys Kette“ direkt am Bonner Hauptbahnhof und somit in der Innenstadt. Schnelle Zubereitung mit den gewohnt guten Geschmack. Hervorzuheben ist wie immer der sehr gute Milch Shake Erdbeere. Preislich ist ein „Menü“, welches es als Menü leider nicht gibt, aber doch aus einer Beilage, einen Burger und einen Getränk besteht, etwas zu hoch und wird scheinbar auch immer höher.

Restaurant was clean and food tasted good. Excellent burgers and fries.

Citizens were okay, but you have a slight greasy film on your lips when you eat. Fries weren't crispy. Unfortunately everything was muddy. But you could eat it. In 2021 the quality was a lot better. Drinks machine was good, but there was a lot of ice in the container. The mayonnaise and ketchup were left in the sun and unfortunately the mayonnaise was even empty. Price performance wasn't right. We paid 50 euros for 2 bacon cheeseburgers, 2 fries and 2 soft drinks. Next time we'll go back to McDonald's because it's only half the price.

The milkshake was extremely good and tasty and the place had a nice American flair. -The burger didn't really look appealing and tasted more than mediocre, but at least it was freshly made. - 7€ for a single small burger is more than excessive. I only tried it because I wanted to know what it tasted like at Five Guys, and I have to say it was one of the worst burgers I've eaten so far, especially considering the price . - The shake tastes extremely good but almost €6 is also a real statement for a 0.4 milkshake. Well, I tried it once but I don't want to go there again, that's it for me with Five Guys.

Very special… rather uncomfortable

Extremely overpriced for what it is. The only thing that justified the star was the milkshake. Bread is really a joke and the grilled cheese for 7 euros is nothing but a burger bun and 2 slices of cheap cheese..

Unfortunately we had slight communication problems. Otherwise it was okay.

Very good five guys. There was little going on, everything went quickly, the employees were nice. Top 👍

Delicious fries and the cheeseburger was really good 👍

Es wäre schön wenn jemand das Konzept erklärt,dann bekommt man auch bestimmt einen tollen Burger 😜 an sonsten finde ich die Preise für Pommes und Milchshake schon echt happig

Had a burger and shake. It was really tasty. The staff was efficient and friendly. Would definitely come back. 🍔

Hamburger schmeckte nach Fisch Teuer

Mal was neues und hotdog war sehr lecker

Essen ist lecker. Getränkeauswahl wenn alles vorhanden ist, super. Ich finde es blöd das die Mayo einzeln in so Mini Tütchen abgepackt ist und wie überall, sind die Tische halt immer so leicht fettig. Aber am Ende des Tages geht's ums Essen und die Burger sind einfach top

You need to try their milkshakes and fries✨ really yummy

Sehr leckeres und geschmackvollen Essen.

Sehr aufmerksames Personal und gutes Essen!

Good burgers with many options to customise them according to your taste. Best milkshakes in the area. Service is overwhelmed and properly missing a few employees but friendly and efficient as always.

Very pleasent atmosphere, team is efficient, fast and welcoming. Quality of burgers on high level, i highly recomend this restaurant, suitable for all generations!