FB Schnellrestaurant. e.K. in Bad Vilbel

Unfortunately, I am very disappointed with my visit to the McDonald's branch in Bad Vilbel. The general cleanliness was inadequate – the floor in the checkout area, in particular, was very dirty and slippery. The fries tasted unusually sour, indicating a possible quality deviation. Particularly disconcerting, however, was the behavior of an employee in the McCafé area, who repeatedly reprimanded my crying toddler with a harsh "Quiet now!" Such an unfriendly tone is completely inappropriate for a family-oriented restaurant. I have already contacted headquarters, but McDonald's seems to have little influence on improvements at franchise branches. It's a real shame – in my opinion, there is an urgent need for action here.