EssPoint Pide & Grill in Augsburg

I ate there with my colleagues. The food didn't taste good and the staff were not polite. We ordered coffee but the milk date had expired. We told the waiter that we hadn't drunk the coffee and the milk date had expired. She said I had to tell my boss, but the boss didn't answer and she said she had to pay for the coffee too. What's going on?

One of the waitresses was very unfriendly, with a consistently annoyed tone. The doner kebab had completely mushy eggplants. €8 for that is pretty cheeky. When I asked for a receipt (a little late, but right after paying), they simply handed me several receipts with the comment that mine was probably in there somewhere. We wouldn't go there again.

I welcomed a guest here, and it was a huge mistake! I wish I could give it 0,000 stars! 1. Food: There were only a few simit and börek at the counter and a few egg dishes for breakfast. Unfortunately, the taste was very poor... 2. Waiters: The waitresses were totally rude and always acted so annoyed, very unfriendly, and you always felt like you weren't welcome. She cleaned the table so violently, as if she wanted us to leave. Even though I hadn't said I wanted to pay, she came over and asked if we wanted to pay with cash or card. The waitresses constantly shout loudly right next to me, which is very disrespectful. They also often look at their phones. 3. Ambience: We sat inside, but the cigarette smell from outside was unbearable for a pregnant woman! The restrooms smelled disgusting!!!!! I will NEVER come here again. Unfortunately, my guest took away a very negative image of Turkish cuisine and culture, which I find very sad!!!

The price-performance ratio is good, but the taste is nothing exceptional. The doner kebab was edible, but a bit too greasy. The vegetables were fresh, but the sauce could have been more intense. It's okay for a quick snack, but not necessarily a place I'd go to specifically.

good food, especially breakfast

The ess point in Munich is 1000 times better than in Augsburg. We were there for the first time and also for the last time. A large pide, fries and 2 ayrans. Pide and ayran came pretty quickly, fries and cutlery didn't even come, we spoke about it 6 times, no fries and no cutlery, but they charged us around €64 for our order, so the boss had to come around, but it was funny. The fries we didn't get were on the house, ayran was on the house.

WARNING – Life-threatening food poisoning after the visit! My husband was here and ordered Menemen. What he got wasn't typical Menemen: It was yellowish, had a strange consistency, and a thick layer of fat on top. He'd eaten Menemen many times before and knew immediately something was wrong, yet he ate it out of hunger. Shortly after eating, on the way home, he felt extremely ill. He vomited immediately, and not just once. The next three days were hell: severe nausea, persistent vomiting, black vomit (a sign of stomach bleeding), and severe stomach discomfort. The doctors said it could have been worse; we were very lucky. Something like this should NEVER happen in a restaurant. Whether it was spoiled ingredients or unhygienic preparation, we don't know. But we do know: This restaurant turned our daily life upside down and almost cost my husband his life. I'm writing this review so no one else has to go through the same thing.

We got the breakfast plate. It was delicious, I recommend it.

I can't understand the negative reviews at all. We had a really delicious kebab and kebab plate, but we especially love your fries! The service was great too. I highly recommend it!🫶🏻

A bit of a dinner-style feel, I think. Super friendly, very tasty food, and the portions are generous, too, and the vegetables are fresh! Reasonably priced.

Disgustingly prepared food Hygiene is clearly a foreign concept In the restaurant itself, only guests with no manners and no manners Clever staff, never again, I'd rather starve

I went there for breakfast today, and there was a big hair in my breakfast! The simple pizza with pitted olives doesn't taste good at all!

For 2 cay 6€ really unfriendly staff in addition

We visited this restaurant for the first time yesterday. We received a very friendly welcome. We had two veal doner kebabs. The bread was freshly baked and the meat tasted wonderful. We arrived with a voucher book, which was accepted immediately. Everything was very clean. We would love to come back next time we're in Augsburg.

Very rude! The manager told me the voucher code wasn't scannable. Finally, she made it clear to me that I didn't need to eat there.

I always enjoy going to this kebab shop. It's cozy, the food is great, and the prices are reasonable (waiting time from ordering to food is about 10-30 minutes).

The food is great in terms of taste and quality! I've never had such good Adana anywhere. The service is at least as good as the food. Totally accommodating and totally hospitable. We always feel really comfortable when we are here. Everything about this restaurant can only be recommended!

Bad service! Although tea is for sale, we were told not to block the tables if we didn't want to eat.

So be careful, always ask for a receipt when paying because they always type in too much

Simply without The Mix grill plate and the künefe were excellent - tasted great and very well prepared! The range of drinks also leaves nothing to be desired. Particularly noteworthy is the friendliness of the landlord and Mr. Ali Patir, the managing director. You really feel welcome here. Highly recommended!

It's a nice shop with friendly staff, but to be honest I didn't like the food at all, the meat wasn't seasoned and the bread was also rock hard

A very bad experience. The service is very bad and the customers are treated with racism, unfortunately

Clean, well-maintained restaurant. Friendly staff. Delicious food. Pleasant preparation time.

The food was incredibly bad. I ordered the dish “My Curry” and had stomach cramps after eating it. Since I'm not picky about food, I was able to finish most of it, even though it really didn't taste good. Many friends have had similar experiences. Unfortunately, the restaurant really cannot be recommended….

I was satisfied with the food and service, the goods were nice...

Restaurant stinks so much ,After five minutes in there you can take a completely new shower and wash all your clothes. Waiter didn't even bring plates for pizza. Fries fried in old rancid oil. The food was brought first and then the drinks. Approximately €10 was added to the bill. The bathroom was dingy, the light switches were totally dirty and the faucet almost fell off the sink.

It is a restaurant in a central location. There is nothing we can say is great or terrible about food. A middle-of-the-road restaurant

it was tasty and cheap. they couldn't eat everything, so they asked to take it with them. service is good.

Customer service is not the same for everyone. Orders were taken from everyone within 30 minutes. Nobody cared about me. Normally, I would come here all the time. I would not recommend it to anyone anymore.

It really terrible food, it deserves zero star

you made my birthday brighter, thank you again, very nice

I walked past the restaurant and thought it was nice from the outside, so I thought the food there was good too. I ordered a meal of grilled kebab and rice, the bill was 13 euros. Since I was in a hurry because the restaurant is near the train station and I had to travel, I took the food with me. On the train, when I was very hungry and opened the box, I found that the kebab was undercooked at all, the rice was soggy and the bread was full of oil. I can say that this is the worst restaurant I have ever eaten at and I would not recommend anyone to eat there.

Great restaurant, very nice staff and boss 🫶🏻❤️I was there with my parents today and I have to say it was very nice, I felt really good. And the food 🤤🤤🤤really delicious 😋 Thanks for everything ❤️You're great 👍

We had actually visited this snack bar before and weren't very impressed with what we were offered in terms of food (even though we are fans of Turkish cuisine). However, after visiting a stadium in another city, after a long train journey during which we had nothing to eat except a pretzel, we were forced to eat again at the Esspoint because after 8 p.m. there isn't much on offer in the station area. When we arrived we were greeted nicely, but unfortunately our table wasn't clean and no one came to change that afterwards. But oh well. I ordered a Merzimek soup, my husband a Turkish pizza (Lamacun) and my two children each a chicken plate. After 20 minutes the food came even though there wasn't actually much activity. The Merzimek soup was actually quite pleasant and the Lamacun didn't cause any problems either. BUT!!!!! My two poor kids' chicken plates were so-so. 1. The chicken was cold. When we mentioned this, one of the staff grabbed the chicken with his bare hand to test whether it was really cold?! Why does this even have to be checked, customer is king! Palpating the chicken revealed that it was actually cold and a new one was brought 5 minutes later. The mood was already in the basement anyway and the kids were really exhausted and weren't really hungry anymore. But well, they had nothing in their stomachs and ate it anyway. 2. When we got home, my son was suffering from severe stomach pain and nausea. Before I could have done anything he had already thrown up. Unfortunately the nausea didn't go away the next day and the day ended in the hospital. It turned out that my son had food poisoning, more specifically salmonella, I can't say 100% that it was from esspoint, it's just my personal guess. I very much doubt that this came from the pretzel. I don't want to accuse anyone of anything, but to experience something like that again after the first unpleasant experience is a real shame! Of course I hope that it is an isolated case because the price-performance ratio is actually very acceptable and some of the dishes really taste good.

Very bad, we waited an hour for the disgusting food, the waiter looked at us grimly the whole time and when we had questions he was extremely annoyed, not recommended

It was my first time eating there with my family, my kebab was okay... unfortunately the food from my mom and sister-in-law was very bad. The glasses were very dirty. I can't complain about the staff, they were very nice. Unfortunately I wouldn't recommend it.

Very disappointed Before ordering, the neighboring table was dissatisfied with the discussions. The customer's criticism was unwelcome, so I didn't even want to discuss it And simit was half baked Wasted time and money Not recommended

We wanted it for 2 people, but it came for 1 person, and on top of that, when we asked for 2 people again, we kept the time, two hours and fifty-seven minutes later, it came for 1 person again, so we didn't eat it and left after paying the bill.

Very nice staff and free ter 10/10

Were greeted very nicely and got tea on the back of the restaurant. It was very cool there and the kebab box I had was also delicious. All in all a very nice and nice restaurant. Can only recommend.

Staff very nice and food was good very hospitable

It's the worst quality place I've ever been to in my life. I ordered the doner kebabs and the meat was cold. After that, a so-called manager came and said it was of poorer quality than those dishes. Instead of apologizing, he talks arrogantly. "No, the meat is not cold. It's not there." If you want to throw it away, this is the right place. One star is too much for you...

Today I was at SPoint Essen. The atmosphere is pleasant, the people are nice. The food is okay but unfortunately it arrived cold and didn't really taste that special. Unfortunately the service is not good. You have to wait a long time until someone comes. The employee doesn't know how to use her own card. The dishes that were brought are dirty. Food is brought individually and at long intervals. Please optimize the service and train employees. Apart from that, a nice restaurant.

Delicious Turkish cuisine. Anatolian Pide is the highlight!!!

It was good, tasty and relaxing. Interior was interesting and typical. Service was good enough and friendly. The food was really tasty and portions were big. But 4 stars, because of the prices, for such a kind of restaurant, it’s a bit expensive.

I ordered pide with pastirma and was shocked when the pide was served to me... it was delicious but for €16 a shredded slice of pastirma was a cheek.

Breakfast 👍 Pita. 👍 Doner 👍

Largest garbage store not recommended and the store manager, an older man with a wart next to his nose, very rude and unfriendly, very rude, not recommended.

The mixed breakfasts were very nice. I also recommend the minced meat pita.

Yes, we think the breakfast is great

Lost a lot!! They used to be better. New employees work as if they were sleeping... Today we wanted 2x Küneffe then the blonde employee came and said she can only bring us 1x Küneffe so that we can eat for two. The wishes are not perceived. There's also no sign of cleanliness. Dirty dishes, tables. The health department will have to stop by there.

They bring expensive stuff but not the one you have ordered

The food is not good ,the service is horrible, the order is late . I won't go back there for sure ! Any other place is better than that one ! I don't know how this restaurant is still working! I hope that they will close it as soon as possible and start another business. They can try with ice creams or selling candies ,they'll be more successful! Anyway if you go there ,prepare to pay much for nothing ! 😉

I don't understand the negative comments, we just had dinner here and it was very tasty

Today we ordered 2 doner kebabs with rice and a box of fries. After 15 minutes we got 1 box of fries and a box of rice. We said what our order was, the boy simply put the rice box in the plate with a small portion of sauce and gave it back. We had to order kebab again. And the food didn't taste good. Rice was overcooked, very little sauce, no salad. This time just one point.

Ordered 2 kebabs for €22 and they were smaller than cheeseburgers at McDonald’s. This store is absolutely disgusting!

I just bought 1 piece of pizza there. It looked very nice but unfortunately there was hair on it. Unfortunately I couldn't eat it

Unfortunately, I have been disappointed here several times. Tables are dirty when you arrive. Glasses and plates are in very poor condition with chipped edges and severe scratches!! It's not appetizing. Waiter with a cigarette in his mouth at work. Staff is not professional. The health department should check here.

The soup was burnt and they took the money, it’s not good

Service ok. Doner sandwich: meat ok, vegetables rotten

It's so unhygienic cutlery the glasses are disgusting. Unfortunately I couldn't eat anything. The service didn't come at all, we had to get up and get menu cards ourselves.

Inhumane and shameless. Ordered pide with cheese and pieces of meat, was only served pide with pieces of meat and of course in the end was charged for the more expensive one. In addition, the meat was not cooked through, when I spoke to him the answer was: That's normal, otherwise the bread would become too crispy (burn). We came there often, but that was it.

Doner is tiny. The taste was okay, but nothing special. Unfortunately, price/performance is not good.

The best restaurant in Augsburg, delicious food, a pleasant restaurant

I've eaten there several times and so far it's been very tasty and the staff were also very nice.

A place where you can have a pleasant time with its spacious atmosphere and delicious menus, thank you ⭐️esspoint⭐️

I rarely go there anyway, but I went there again today because we were walking in the city. Ordered pide and köfte ekmek. Pide dough was half raw and 3 köfte in a large bread over 10€. I won't say more

Best veal, 100% recommendation! :)

Was there spontaneously today. Had a pleasure kebab. At first I thought it was going to be something dripping with fat and thought it wouldn't taste that good. The food arrived shortly after I ordered. I was excited. You could tell that the food was lovingly prepared and all in all it was really good. 👍

Discovered by chance during a conference and ate there on 3 days Good selection, good value for money, food tasty and plentiful Service friendly and quick...

A pretty good Turkish restaurant

The veal kebab plate was one of the best we've ever eaten. Finally decent meat from the rotisserie!!!!

The sandwich was really dry no sauce! You didn't meet my expectations and I can't recommend it. Flop

Delicious Dürüm kebab, quite ambitiously priced

Doner kebab was completely tasteless, completely devoid of spices. Steak meat is advertised outside, but inside the kebab is only made with turkey. Table wasn't clean, menu was sticky. We ran out of tea, but when we asked for it, it came and was tasty. Never again.

We ate here with the family and everyone got sick. Food poisoning. Not recommendable!

That was the worst food I have ever eaten so I will definitely never go to this store again and we didn't get what we ordered either. Then another meal came and when you got the menu, you couldn't even take a little time to choose the right meal. This black-haired woman came immediately after 2 minutes. I don't recommend this store to anyone. I ordered a pizza. I got a pide that didn't even look like a pide, plus a rotten lemon and the toilet had zero hygiene, the toilet flush was broken, so you'd get a real illness in there and the staff was no use either. There are better Turkish restaurants in Augsburg

The restaurant offered a disappointing experience. The atmosphere was dreary and uncomfortable, the food tasted bland and was obviously not freshly prepared. The service left a lot to be desired. Overall, a big disappointment that I can't recommend.

Just terrible! Food old and without taste, service very unfriendly.

1.5 hours until the mediocre food arrives. An entire order was even completely messed up and the staff only started preparing it after I reminded them after an hour. There are plenty of other good Turkish restaurants nearby, stay away!

Sorry, but even though I told them 4 times what sauce I wanted for mine Want to eat, they gave me the wrong one. And the worst part is that they literally lied to me. Also they were very rude. I won't buy food there anymore. Oooh and a last minute update. Just now I found a hair in my food. Craziness.

The landlady was polite and friendly

You don't need to talk much, the recession speaks for itself...

Your food tastes great and is highly recommended

Hello, they behave disrespectfully and indifferently towards customers, I do not recommend this business to anyone.

Hearty breakfast for the whole family. We'd love to come back!

I know it is the worst place in Ausburg, with very incompetent waiters and not polite towards customers at all. Customer service is zero 😡

It's a terrible place, Mr. Rasim, the chefs, my customer comes, we don't respect them because I have a ready customer, the employees are disrespectful, Customer satisfaction is zero. I don't recommend it to anyone. I do not like. He also needs to learn how to be a tradesman. Education is a must

Don't stay on the streets and go hungry. They treat people as disrespectfully as possible. They discriminate against people based on their ethnic origins and judge people. Communication is zero. I definitely do not recommend it.

Incompetent staff! minus minus minus . Inedible food!

The pide was really tasty, the service was nice

So I always eat here and I'm actually very happy, but today I'm really disappointed. I usually always order a breakfast platter for 2 people. This time the vegetables (kizartmak) were really, really cold and some of them tasted like the fridge, you know what I mean because they were stored there. Despite all the love, serving cold food to customers is very weak.

Discovered it while walking as a transient and was drawn in by the ambience. I haven't regretted my (gut) decision... :-) Nice atmosphere, very friendly AND competent staff, delicious food and reasonable prices. Everything fits here for me.

The food was really good Their services were very nice The atmosphere was very nice

delicious Turkish food and great ambience. One of our waitresses seemed a bit cold and uninterested because we were ignored for a long time and asked for the menus after waiting a few minutes. Nevertheless, a clear recommendation if you are hungry for Turkish specialties

Today I ordered a köfte plate. Conclusion: stay away, the cheapest meat, just fatty with tendons. Salad has a disgusting aftertaste, lentil soup that doesn't have any seasoning just tastes like water. If you can't even cook the simplest dishes, I don't understand why you open a restaurant. Hygiene is zero. Cutlery sticky, stains on the tables, children's chair just disgusting. The store is absolutely not recommended. The store would have to be disinfected from top to bottom. I would recommend reducing the menu and concentrating on certain dishes, rather offering little in the way of quality.

Food and ambience like on vacation! Thank you for the delicious food and the mega-friendly service 🙏🏻😊

food was ok, nothing special Hygiene leaves a lot to be desired, the employee pushes the chairs into place, but completely ignores the rubbish. All of the salt shakers were dirty

Terrible, worst meatballs I tried. They served a couple days old rice. Stay away !

Everything was great and delicious