Elrado-House in Elmshorn

We had a delicious evening at Elrado Elmshorn. We have nothing to complain about the food, service or the rooms. It is a steakhouse and rustically decorated. The service was quick, polite and attentive.

Splendor of days gone by. The shortage of skilled workers is noticeable. The service staff is short but very attentive and friendly, but still slow. The presentation of the plates is sobering, but that doesn't detract from the quality. Everything used to be better is very true here.

We spontaneously stopped by the Elrado Steakhouse after shopping. We were warmly welcomed and the steaks were grilled to perfection and tender. We'd love to come back.

Today we wanted to order food by phone, which we would then pick up (1 meal). According to the boss's announcement, the waitress told me on the phone that collection was not possible. There would be too much going on and he would have to speak to the kitchen first.. what kind of statement is that please? Since when does a self-collector cause any effort? Apparently there are restaurants that are not happy about guests. We won't eat there again. It's a shame.

We were there for dinner on a Saturday. It was fantastic. Great ambience, great food and super friendly service! It was served very quickly. We'll be back!

Were there for the action week. The meat was an absolute disaster. Service ok, nice and friendly. Waiting time still acceptable. Due to the really bad food 1*

We had reserved a table for lunch. The lady from the service was a bit unfriendly at first and seemed a bit stressed. We had to wait a long time for the food, then a meal was missing, a steak was burnt and done, the turkey fillet was raw, the broccoli was cooked to death, everything was served in an ugly way on the plates. Sure, you can't expect much for the price, but a tiny handful of fries for a man isn't enough. The turkey steak was “finished” in the kitchen but then the croquettes and brokoli were cold. But it was served like that again. We then gave up. It's really a shame, we had better memories of the restaurant. We won't be coming back.

We were there today for the action week. It started with the fact that we received a table that was too small for 5 people. One person had to squeeze between the partition wall and the end of the table, even though a reservation had been made several days in advance. This was only possible with difficulty for the slimmest person. The restaurant should have planned better here. We then had to wait 25 minutes before we received a card. After another 10 minutes we were able to place the order. At this point we had already been there for more than 30 minutes. I understand that especially when it's the promotional weeks and everything is full, it can take longer, but more than 30 minutes just to place the order; this is clearly in need of improvement. The drinks and appetizers arrived at the same time, but quicker than expected, as we were already expecting a significant wait at this point. It would only have been more pleasant to receive the drinks earlier, as after 45 minutes you felt thirsty. The salad as a starter was fresh and crunchy, but the dressing was unfortunately tasteless and completely watery. Shortly afterwards the main course came. Unfortunately not at the same time and half of the dishes arrived about 5 minutes late. This shouldn't happen with only five dishes and it should be possible to serve at the same time. The food tasted good, but in two dishes the steaks were cold and well done, even though medium and medium rare were ordered; those were also the two plates that were served late. Steak sauce and sour cream are usually served with the steaks, both of which were completely missing. We have eaten here many times, but now we have to say that we won't be coming back anytime soon because we are very disappointed after tonight.

The food was tasty and prepared relatively quickly, but the waitress was no longer able to order dessert. It was probably more important to fill up the cutlery boxes than to take another order, which is a shame

Fast and friendly service. Steak okay. 50% offers in October, like every year.

The food was, as always, very tasty.

Food was super tasty, steak fried to perfection!

Service very good. Meat on the 2nd TRY only medium plus. Ambiance a bit dark. All in all ok.

Hello, we were with you for dinner today, October 6th, with three people. We haven't had such a bad meal for a long time, right at the start we ordered a salad with corn on it that was gray and sour and then the first person in the group lost their appetite. My wife's bread was forgotten, the beer was stale and our table neighbors' broccoli was completely pale and gray and completely overcooked. Furthermore, the boss came up from downstairs every two minutes and shouted at his people in front of the guests. That's not how I treat people. We and the person next to the table were about to say something because the young waitress was trying very hard to iron out what had completely messed up the kitchen. Sorry guys, that's not possible and the food was a disaster, as I said first the corn then the broccoli then the beer and the bread and the neighbor's meat was completely gristled and then a new one came. The only good thing was the hard-working waitress We were disappointed and so were our neighbors.

Inattentive staff. No card was issued.

The four of us reserved a table at 7 p.m. and waited over 1.5 hours for the food. There was no more bread and we were not offered anything else as a substitute. Service didn't come again in the 1.5 hours to at least bring drinks again. Under no circumstances were they asked for dessert or anything else and there wasn't even a drink on the house. Very very disappointing

Had happy hour on 3/10/24. Table reserved for 4 people. Ordered 2x gaucho plates, rare and medium. Plates were mixed up and rare was medium rare, a shame, it wasn't even 300 grams of meat. Urgently improve!!!!

Have been a regular at Elrado for many years and have always been very satisfied. But I would now like to take today's visit as an opportunity to leave some friendly feedback. The service staff is very friendly and accommodating! The inventory is quite old and the lighting conditions are rather dark - this may also be due to the fact that some defective lamps need to be replaced. However, today's meal was a big disappointment: All steaks were ordered “well done”, but the blood just ran over the plates. Put all the steaks back in the pan. In addition, some of the meat was very stringy and therefore of average quality at best. The mushrooms were completely over-salted and the garlic bread was already slightly burnt and hard. Yes, it's "half prices" at Elrado, but then you don't have to halve the quality on the plate! The wrong food was also served at our neighboring table. The kitchen seemed to be extremely overwhelmed and one could only feel sorry for the service staff. Conclusion: Quality is the be-all and end-all in gastronomy in every respect. Rethink the concept, bring new shine to the Elrado and bring the standard of food back to the usual good level. Thanks!

Unfortunately total chaos and lack of management. Lack of staff in the kitchen meant a 1.45 hour wait! Then the cutlery was missing so we could finally start. Steak very raw. There was no bread as stated on the menu for the dish, it was all since 6 p.m. There was no indication of this, it was only explained when asked. Still no discount or anything like that. Despite the difficult situation, the waiters were always friendly and had to prayerfully explain the problem. Overall, everything was sewn on edge and unfortunately it wasn't a nice experience for us!

Try another steakhouse and off we go. Very dark and a bit stuck in the 80's. But everything is clean. Map: not spectacular, but completely fine. The service is top! The food: sauces good, croquettes unfortunately only lukewarm. Meat great. Am I going there again? Probably

Nice staff, good food and everything for half the price until October 27, 2014

In my experience, since the massive staff change, the service and quality have declined. I only had lukewarm food. Baked potato as if it were prepared the day before and only warmed up briefly. The baguette was completely cold and only half of what it used to be. The advertising comes with a 50% happy hour discount. I didn't feel that way, but like 40% of the quality for 50% of the price. I used to think this restaurant was one of the best in the area, but today I can only advise against it.

The food is great, tasty and the steak is on point. The staff was super friendly and tried very hard. The ambience just seems a bit dark and dusty to me. We'd love to come back

Lunch, mixed platter and pollock, delicious. Service very friendly. Thank you.

Small, clean, rarely visited playground

Absolute disaster, the sour cream was spoiled, the meat was full of fat and sinew, the fries were not seasoned and the roasted bread was sticky. Paid 75 euros for this even though the waitress said the cream was spoiled and she tried it. No discounts or compensation. The only good thing the first time was the carbonated cola. We always enjoyed eating there but it was the last time.

Pleasant atmosphere, not too loud, friendly service - our little Bolonka was welcome - food good

The food there is always very tasty

I've been to the Elrado House several times now and can only confirm that the quality of the food is always consistently good. Price/performance is also right and the service continues to be friendly and accommodating. All in all... always happy again and keep it up :-)))

forgot our order and the meat was chewy, I’m not amused , wouldn’t recommend

Welcome very friendly, food was great.

Everything was great, except for the tiramisu!!! It tasted old, we left it behind and was still only charged three stars

They raised the prices and made the portions very small, a shame.

Despite the posted opening hours, the store was closed.

My good restaurant, delicious food and good service.

Very good value for money. Very good service, I can only warmly recommend the restaurant.

Very good 👍 Ambiance very good 👍 Food excellent, staff super nice and friendly. Highly recommended 👍😁☝️

The reservation went well. The wait for the menu and the wait for the order to be taken was a bit long. The dishes ordered were OK. A salad could not be filled into the bowls yourself - as in earlier times. All in all a good average experience/result.

Everything is great, the price is right, the service is also great. Food tastes very good 👍

Super nice staff, absolutely accommodating. Special requests are no problem at all. We always feel very comfortable

It was delicious. Very tasty steaks and side dishes, very nice in advance, the little greeting from the kitchen (raw food with dip and bread), great employees, very friendly, attentive and accommodating. Prices are more than reasonable. All around great and recommended!!!

Very pleasant atmosphere thanks to individual table groups. The service is extremely friendly and quick. The food, we had pork neck steak and a steak plate, was absolutely delicious. Beforehand there was bread, vegetables and garlic cream as a “greeting from the kitchen”. A small dessert was served with the final cappuccino and espresso. Highly recommended, thank you for the pleasant evening.

Musste 2x das Steak zurückgeben, weil es statt Medium Well, blutig serviert wurde! Am Tisch nebenan gab es auch Probleme! Die Kellnerin konnte leider plus und minus nicht unterscheiden! Hat auch nicht einmal gefragt ob wir noch etwas trinken möchten! Es wurde auch nichts als Entschuldigung angeboten, nichtmal kein Cappuccino, obwohl das Steak falsch zubereitet wurde! Der gesamte Preis wurde abkassiert! Ein Restaurant steht und fällt halt mit dem Service! Bin immer gerne hingegangen, aber das war definitiv mein letzter Besuch!

Had to return the steak twice because it was served rare instead of medium well! There were also problems at the table next door! Unfortunately the waitress couldn't tell the difference between plus and minus! Didn't even ask if we wanted something more to drink! Nothing was offered as an apology, not even a cappuccino or something similar, even though the steak was prepared incorrectly! The entire price was collected! A restaurant depends on its service! I always enjoyed going, but this was definitely my last visit!

You want to eat a nice steak with your wife and you are served the sole of a shoe - it was specifically ordered medium - simply unbelievable.

Today we went to Elmshorn and hunger brought us to this location. We had turkey schnitzel (that was good), asparagus (it works and a very manageable amount), a few small potatoes (unpeeled) and a mini bowl of hollandaise sauce. There was also a small greeting from the kitchen in advance. A little over 20 ocks for that, that's ambitious. The ambience is typical of a steakhouse, but a bit old and quite dark. The service was friendly. Honestly? You don't have to go back.

Unfortunately the food wasn't as tasty anymore and the service was also unfriendly

The steak with asparagus and potatoes was very tasty, although a bit expensive, but that's cheap these days.

My darling and I were there for the first time today. The food was top. Really cooked to perfection. The portions are very leftover. The staff is an A+ with lots of stars. A very charming, polite and very accommodating lady enchanted our evening. Thank you for this hospitality

Our food was great. The pepper steaks and fillet steak were exactly as we ordered them. The service is very good. We would love to come back.

The food was very good 👍 and the staff was very friendly!!!

Unfortunately the fried potatoes were very soggy

Great food. Everything delicious

Very friendly service, food very good, toilet and dining room very clean, parking good

Very nice and quiet, food is also delicious. Music quietly in the background, so you can read a good book while walking alone Staff very friendly <3

Was there for the first time, food and everything else was very good. A visit is always worthwhile.

Very nice staff, always friendly and helpful, we enjoy eating here.

I really liked that too and enjoyed it guys 👍.

Restaurant stinks of cigarette smoke, the benches are stained and dirty, the decoration is dusty. The food was so salty that we couldn't even finish it. I mentioned this when billing and the waitress simply ignored it and continued working. We also paid too much money because the wrong table was charged for us. We didn't look at the bill in time because we really wanted to get out of the store... Well, never again.

The employees try their best (that's why they get 4 stars), but the manager is very unfriendly and bullies the employees. Doesn't even bother to hide it from the guests. I've always enjoyed going there, the food is delicious, but I can't accept the way the employees are treated less and less and am thinking about whether I'll even go there again. A pity !!!

Sehr lecker, sehr gemütlich und ausgezeichneter Service, immer freundlich auch zu Kindern. Einfach top , immer wieder gerne da :)

Essen war lecker, allerdings ging mir der eine Kellner dezent auf den Keks. Waren gegen 18 Uhr da zum Essen und es war sehr wenig los. Wurden glaube ich 4 mal gefragt ob alles in Ordnung ist und der Kellner schlich andauernd an unserem Tisch vorbei, langte auch einmal über unser Essen und räumte das Brot schon ab, obwohl wir noch gar nicht fertig waren. Etwas nervig und schade, weil das Essen doch gut war

Ich war nur einmal dort (vor etwa einem halben Jahr), aber nie wieder. Das Essen war in Ordnung, aber die Behandlung und die Atmosphäre waren schrecklich und beunruhigend. Das Personal war nicht sehr sachkundig und sehr unsicher, aber das war keine Überraschung angesichts der schrecklichen, beleidigenden, beleidigenden und hasserfüllten Managerin, die sie haben (ihren Namen habe ich nie erfahren). Die Managerin war völlig unhöflich und respektlos mir gegenüber, und im Hinterzimmer ihres Personals hörte ich, wie sie ihre Mitarbeiter anschrie und sehr beleidigende Dinge sagte. Nie wieder werden Sie sich beim Essen hier unwohl fühlen.

Zu wenig Mitarbeiter! Es gib große Portion zu Essen. Die Toilette sind sauber. Der Service ist gut. Restaurant befindet sich in der Nähe Zentrum.

Das essen war super, nur wir mussten eine Stunde warten bis sie aufgenommen wurde 😔

Mittagstisch könnte etwas kleinere Portionen haben,dafür aber besser sein

Ich hatte mich beim Mittagstisch für das Schnitzel Wiener Art entschieden. Die Pommes waren unter aller Kanone. Bestellt lieber nur mit Salzkartoffeln. Ist die bessere Wahl. Schnitzel und Gemüse o.k.

Immer wieder sehr gerne ❤️ Eir waren schon wieder da und es war sehr lecker 👍

Der Mittagstisch lecker wie immer. Man kann gar nicht genug bekommen!!

Ein innen sehr dunkles Restaurant. Das Fleisch ist völlig ok. Die grünen Bohnen waren matschig gekocht, die Pfeffersoße ist nichht selbst gemacht und schmeckt sehr künstlich. Der Service ist sehr freundlich - ews dauerrt aber ein wenig.

Wir waren gestern Abend mit neun Personen vor Ort. Der Service war sehr aufmerksam und freundlich. Getränke kamen zügig und dann wurde der Hauptgang aufgenommen. Das Essen kam nahezu zeitgleich. Qualität sehr gut. Meine Steaks waren auf den Punkt gegart. Salate waren frisch und knackig. Alle Speisen super angerichtet. Das Ambiente des Restaurants war toll. Sowohl von farblichen Abstimmung als auch von der Beleuchtung super. Tische waren korrekt und schön eingedeckt. Die gesamte Lokalität inclusive der sanitären Anlagen war sauber, ordentlich und gepflegt. Kurzum gesagt, waren wir sehr zufrieden!

Tolles Restaurant angenehme Preise

Sehr gutes Steak, Perfekt gebraten, Lohnt sich auf jeden Fall vorbei zu schauen ....war bis jetzt 22x hier essen...und auch nicht das letzte mal. Essen und Service waren jedesmal super...:))

Waren das erstemal jetzt da, uns hat es geschmeckt. Ambiente, Vorhänge und Kissen sollten mal gereinigt werden. Preisleistung völlig in Ordnung

Waren zum erstenmal dort. Hat uns sehr gut geschmeckt! Kommen aufjedenfall wieder 👍

Eine echte "Institution" in Sachen Steaks in Elmshorn. Sehr gleichbleibende hohe Qualität sowohl beim Essen als auch dem Service. Wir kommen regelmäßig mit der Familie her. Nicht nur zu den gelegentlichen Happy-Hour Angeboten.

Traditionelles SteakHouse mit hausgemachten Soßen und Kräutermischungen. Für gutes Geld, bekommt man hier gutes Essen serviert. Meine Eltern findens besser wie die jüngere Generation. 😉

Hallo , wir waren gestern ( 21.10.2023 ) im Elrado House in Elmshorn, wir waren sehr begeistert vom Essen und Service!!!! Einrichtung könnte vielleicht mal was gemacht werden, ist aber Nebensache 😉. Wir werden auf jeden Fall nochmal dort essen gehen , können wir sehr empfehlen 😃.......

Sehr lecker, super Portionen und sehr engagiertes Personal. Kann ich nur weiterempfehlen. 5 ***

Super Essen, nette Bedienung angemessene Preise. Es war sehr lecker und frisch. Gerne wieder.

Wir waren zu zweit zum Mittagstisch dort. Vor Jahren waren wir in Hildesheim in einem Steakhaus der gleichen "Kette". Gleiches Konzept, gleicher Aufbau und identisches Ambiente. In Hildesheim war es klasse, hier in Elmshorn Spitzenklasse. Preis/ Leistung unschlagbar, eigentlich sogar zu günstig. Wir wären auch bei einem höheren Preis sehr zufrieden 😀

Das Steak ist sehr lecker. Die Wartezeit war leider sehr lang (1 Stunde 45 Minuten ) Das Ambiente war ok. Das Klima im Restaurant war nicht auszuhalten. Es unerträglich heiß. Der Bezahlvorgang hat leider auch sehr lang gedauert. Wir haben darauf hingewiesen, dass die Kinder sehr müde sind. Dieses hat weitere 25 Minuten gedauert. Der Besuch hat sich leider sehr lang gezogen und war daher als Familienbesuch nicht geeignet mit den Kindern, da es sehr spät wurde.

Man fragt sich wo das Essen bleibt wenn der Kellner die Teller bringt

Wir hatten zu heute am 02.10.23 um 18:00 Uhr eine Reservierung mit 8 erwachsenen und 3 Kinder als Familie. Wir haben so einen schlechten Service noch nie gesehen, sie waren zu dritt und der Geschäftsführer lief auch herum, aber nach ca. 45 Min. Warten, damit man überhaupt trinken bestellen kann, obwohl man als erstes 2 Flaschen Wasser bestellt hat. Und weitere 45 Min. nach dem es nach mehrmaligen aufrufen, Getränke und esse n bestellt worden war. Haben wir uns entschieden um 19:30 Uhr zu dem Kellner hinzugehen und alles zu stornieren und mit hungrigem Magen herauszugehen. Es war nicht verständlich, dass die eine Kellnerin einen Tisch neu bestückt als uns als Erstes zu mindestens trinken zu bringen. In diesen Laden werden wir nie wieder besuchen, weil es nicht möglich ist, überhaupt einen Service zu erhalten.

Sehr gute Steaks, zuvorkommende Bedienung. Ambiente wie auch früher schon, gut, etwas beengt für Große am Vierertisch.

Ein schönes steakhouse mit sehr lecker Essen haben hier einen wirklich netten Abend verbracht ich kann allen nur das Eis aus der nach Speisekarte empfehlen

Die Wartezeit war in Ordnung und das essen auch👍🏻 ABER die Gläser und Teller waren komplett dreckig und hatten einen weißen schlier drauf… finde in einem Restaurant sollte sowas niemals passieren !!!!!

Tolles Fleisch. Am Service sollte man noch ein bischen arbeiten

Leckeres Essen und nettes Personal. Ambiente ist auch schick. Kommen sicherlich noch mal wieder.

Es gibt nichts zu beanstanden. Das Essen war super und die Servicedame hätte eigentlich mehr als 5 Sterne verdient. Wir haben uns sehr wohl gefühlt.

Super leckeres Essen und eine extrem zuvorkommende Bedienung auf Zack. Genau so stellt man sich einen gelungenen Restaurant-Aufenthalt vor.

Essen mit Freunden ist ein Genuss. Essen gut. Bedienung sehr freundlich. Reservierung erwünscht. Alles ist gut. OnkelWolli.

Das Essen ist sehr lecker, allerdings war es sehr warm im Restaurant.

Immer wieder schmackhaftes essen, es sind keine kleinen Portionen und der Preis ist ok. Einen besonderen Punkt für das Personal. Es ist sehr freundlich und höflich und hilfsbereit.

Ganz tolles Steakhaus. Essen top. Portionen gut, Service sehr aufmerksam und sehr freundlich. Wir kommen gerne wieder. Auch das Ambiente war sehr gemütlich.

Es ist sehr laut da, wenn man seinen Teller leer hat bekommt man das gefühl schnell bezahlen zu müssen weil schon die nächsten auf dein Tisch warten. Im hinteren Teil ist es sehr beengt und ungemütlich

Nette Bedienung. Essen hervorragend.

Super Angebote und lecker Essen

Leider eine Vollkatastrophe gewesen, wenn der Gastraum schon von der Küche vernebelt wird, sag schon alles...

Wahrscheinlich haben wir den falschen Zeitpunkt für unseren Besuch in diesem Restaurant gewählt. Es waren Steaks zum halben Preis abgeboten. Soweit so gut. Wir hatten Gott sei Dank einen Tisch reserviert. Es war knackevoll und eine irre Hitze im Restaurant. Es wurden noch Zweiertische im Gang, der eh nicht so breit war, aufgestellt. Von Ambiente keine Spur. Unsere Steaks waren in Ordnung, allerdings die Ofenkartoffeln dazu waren Winzlinge. Die Lautstärke kaum zu ertragen. Wir haben dann schnell bezahlt und sind nach Hause gefahren.