El Sombrero - Neu-Isenburg in Neu-Isenburg

Last Friday we had the pleasure of visiting El Sombrero in Neu-Isenburg. The main reason for our visit was our good friend Özi, who works there as a waiter. And what can I say? Özi really is the best waiter in the world! The restaurant itself is extremely cozy and lovingly decorated. There are so many interesting details to discover that you don't even know where to look first. The atmosphere is warm and inviting, which makes the stay very pleasant. The menu is impressively large and offers a wide selection of dishes. The cocktails are particularly noteworthy, which are not only super tasty, but also creatively and attractively presented. I had the pleasure of trying a burrito with pulled beef and I was delighted. The ingredients were all fresh and the meat was deliciously prepared. Another highlight of our visit was the personal greeting from the chef of the house. He took the time to welcome us and even surprised us with a cocktail on the house. This personal touch rounded off our evening perfectly. Overall, our visit to El Sombrero was a complete success. The food was excellent, the drinks first-class, and the service - thanks to Özi - simply unbeatable. We can highly recommend this restaurant and are already looking forward to our next visit.

If you feel like Mexican, eat here!!! The atmosphere is colorful and crazy 🤪. The cocktails are mega mega good 👍🤩 Had the Ciao Marco for two people (super delicious, definitely makes “Ciao”). The “Virgin Cocktails 🍹 are also perfect 😍! Praise to the kitchen: The food is super fresh and nothing comes out of the bag! I haven't had such good onions in a long time 🧅 Rings! Fresh, homemade, in a crispy beer batter, hot and juicy, they came to the table. The prawns were still sizzling in the garlic oil and tasted extremely delicious with the warm baguette 🥖! The burrito 🌯 was very nice 😊 with this awesome sauce. Thanks to the great service: fast, attentive, always a smile 😀! Özi, you are one of the best waiters🫶 THX ❣️❣️❣️ Thanks also to the owner of this restaurant: Thanks for a great evening 🎉

Mega, very good food. Super cozy, great staff. Gladly again

Very nice location, friendly and efficient service and good cocktails. We will be back to try the dishes too.

Great evening with very good traditional Mexican food and great service. Our waiter Özi in service served us really well and we got two on the house. We would be happy to come back and recommend the restaurant. Price performance is also great!😃

Great food, great quality, great service.

I really enjoyed it! The waitress is very friendly and smiling

Özi best employee. This restaurant and bar is very nice and beautiful

The nachos are really great, as are the cocktails. The service was also very accommodating, greetings to Ötzi, great service.

It is a mexican restaurant but food it not mexican at all.

Not recommended, very expensive and the food tastes bad.

Food is super super delicious!!! Service 1A!! I can only recommend it! 5/5!!!

Incredibly great hosts, attentive and friendly! I would love to come back❤️

Dana and Ötzi are the best waitresses! Thank you!

Very nice atmosphere and delicious food. The cocktails are great too.

Food was delicious, service was also great. But the ambience was still nice

Very good music playlist, good atmosphere, nice service! Gladly again!

Very tasty cocktails and very keen to ensure guests have a pleasant evening

Great food. Great drinks. Great service - thank you Özi!

A fantastically beautiful Mexican restaurant with great food and a very motivated and friendly service, we really liked and enjoyed it and we will definitely stop by again. We ate burgers but next time we want to explore the menu further. We are thrilled 🤩🇲🇽☀️ muchas gracias for the comida maravillosa! 🫶🏽

We ordered the food online. It came on time and warm. The delivery person was very nice. Left us a card for the next order (with % there via the website). It doesn't taste like it used to, but it tastes good. Prices are a little high...but thanks anyway.

Great steak, very tender. The Diablo sauce is super cool, I even took some with me to take home. The cocktail ciao marco for 2 people was very good. Both were drunk and perfect ;) Özi service was great and arrived at the end. I'd love to come back often!

El Sombrero in Neu-Isenburg is a small but fine restaurant that particularly impresses with its excellent steaks. The quality of the meat and the preparation are top notch and the value for money is truly impressive. The only downside is that the place is a bit less cozy overall when it comes to the atmosphere. It could do with a bit more charm to make the dining experience even more enjoyable. Nevertheless, a highly recommended restaurant for steak lovers – I would love to come back!

01/15/2025: We were there with some colleagues and the company and had dinner. The food was perfectly fine for a Spaniard. The price-performance ratio could be better. The portions could be larger in relation to the price.

Everything was very good, the dishes were well seasoned, the cappuccino and latte (portafilter) were delicious and the churros were super crispy. Service attentive and friendly 😀 Gladly again!

Super tasty and great service! Always happy to come here.

Cocktails are very tasty. Service Özi very friendly.

Food was really tasty and very good for the price. The service is great and you feel very comfortable here. Thank you Özi 🤝🏽

Great food, which tasted fresh and delicious. The service was top (Kathi and Özi). A bit cold if you sit in the aisle and the door is opened frequently - otherwise a cozy atmosphere. We'll definitely be back!!!

El Sombrero is a great, authentic Mexican restaurant that not only offers delicious food but also a great atmosphere. The evening is accompanied by attentive and extremely friendly waiters - a special thank you goes to Özi, who entertained us with his humor and charm. A visit here is definitely worth it!

Everything is just right here. Food, service, ambience. Great non-alcoholic long drinks for drivers. Please keep it up!

Unfortunately not recommended... Our visit to this restaurant was a big disappointment. The six of us had reserved a table for lunchtime (1 p.m.) and were looking forward to a relaxed meal. But unfortunately the chaos started with the drink: Despite several attempts to get the staff's attention, we were repeatedly ignored. It wasn't until around 2:15 p.m. that we finally had all our drinks. But the wait wasn't over - it took another long time before we could place our order. Our food was finally served around 3:00 p.m. My quesadillas were edible, but far from convincing. The taste was very reminiscent of Tex-Mex convenience food - not something I would recommend. But the real problem was quality and hygiene: a scrap of fabric that looked like a label was found in a burrito, and a small piece of plastic was found in a salad. While the guest with the burrito at least got a new dish, the salad with the plastic piece was wordlessly removed by the waitress, without replacement or apology. At this point all we wanted to do was leave the restaurant. But paying also became a test of patience: again we had to fight for attention, and it took almost 40 minutes before we could finally pay. Despite our refusal, we were brought unsolicited churros as an apology for the burrito incident - an offer that none of us wanted to accept given our previous experiences. Things got particularly annoying when it came to billing: first one person paid in cash, the next wanted to pay by card. Suddenly the waitress insisted that mixed payments at one table were not possible and wanted to return the cash that had already been paid. Such a restriction is not a problem in itself, but should be clearly communicated in advance - that was not the case here. When we spoke to us again about the poor quality of the food, the staff reacted unprofessionally and evasively. Instead of apologizing, the waitress listed other restaurants where she wouldn't eat and suddenly didn't even notice the piece of plastic in the salad. After a total of almost four hours, three of which were waiting, our frustration was great. Last but not least, we later learned that the restaurant had just recently closed due to food law violations. Research on “Consumer Window Hessen” shows that the list of defects is long – it seems as if little or nothing has improved since then. Conclusion: Unfortunately an absolute no-go, even for a lunchtime visit. We will not visit this restaurant again and can only strongly advise against trying it.

Food great, service great, Özi was really great!

A disaster, even at lunchtime We were in this restaurant today with six people - and unfortunately it was a complete failure. What made the experience even more disappointing was that our visit took place at lunchtime (1:00 p.m. to 5:00 p.m.) and not in the evening, where longer wait times might be understandable. Even the start was chaotic: It took a full hour before we were even allowed to order, even though we kept trying to get the waitress's attention. When the food finally came, it didn't get any better: my chili con carne was a thin, bland soup, the baguette that came with it was of poor quality, soft and not at all fresh. Even worse, a piece of fabric that looked like a clothing tag was found in a burrito, and a 1cm piece of plastic was found in a salad. The way the staff handled these incidents was simply unprofessional. Instead of genuinely apologizing, the waitress began agreeing with us that she herself wouldn't eat at restaurants where there were food issues and diverted the conversation by listing other bad restaurants. That just made the situation more uncomfortable. After another long wait, we managed to inform the waitress that we wanted the bill. Instead, we were served an unwanted plate of churros - even though we had expressly said that we didn't want anything more and just wanted to leave the restaurant. There were even problems with billing: it wasn't technically possible for some of us to pay in cash and others to pay with card, even though this is standard practice in most restaurants these days. The waiting time and discussion about it was another unnecessary moment of stress. In total we spent about four hours in this restaurant, three of which were just waiting – for the order, the food, the bill. The frustration was correspondingly great. We later found out that the restaurant was only closed in the middle of last month due to massive hygienic deficiencies. Nothing seems to have changed since then, neither in terms of hygiene nor in the preparation and storage of the food. Conclusion: unacceptable even at lunchtime. We all agree that we will not visit this restaurant again. Absolutely not recommended!

We had reserved a table for 7 people with the announcement that we wanted to celebrate a big birthday. We were given a beautifully set and decorated table. There was also a round of champagne on the house, served by the very friendly waitress, who never lost sight of us and served us excellently! The food was tasty and delicious! Price/performance ratio is also right. Thank you very much and gladly again 👍🏽

“At El Sombrero you will not only find food but also tradition, taste and the warmth of home. 🌮✨ Each dish is a journey to the authentic flavors of our culture, prepared with love and passion. Enjoy a unique atmosphere that invites you to live life to the fullest. 🎶🍹 We look forward to your visit

Super great Mexican food! Tortilla chips with salsa and guacamole were delicious. Fajita, quesedilla con polo and chili con carne with cheese gratin was delicious. Tortilla chips were also served and, if requested, fries were also added. Super great restaurant.

Very nice staff, especially Özi. My beef burger was on point. The chili con carne was awesome.

Very friendly to recommend, a portion is very large

Delicious food, delicious cocktails and very friendly service. The glasses are different nice. :) Gladly again!

The food was super tasty. The service was very attentive, we would like to come back. On December 31st there's a New Year's Eve party!! The waiters Marco and Özi were very friendly.

Super tasty food and nice staff, come here often and have always been thrilled. The prices are also very fair and relatively cheap. Definitely one of the best Mexican restaurants I've been to so far, the cocktails are also very tasty. Today we were served by Özi and Marco and were, as always, very satisfied. Despite the shop being full, they were both very nice and friendly. Another small plus point is the beautiful and appropriate furnishings and decoration of the restaurant.

The Black Angus rump steak was perfect!!! Prepared to perfection, very good taste. If you don't need any spices = great!

Once you've been to a real Mexican restaurant, you can hardly eat the food. Absolutely not tasty, ready-made food, too loud, tasteless decor and the service wasn't the best either. In the end it's a matter of taste... It just seems a bit cheap. Sorry!

Very tasty food. The visit is worth it!

I love the place and the food is excellent, I recommend it.

We had a very nice evening, with delicious cocktails and food. And very friendly service. We'd love to come back.

Everything was great - great service - great food

I love it here...food great...drinks great...staff supperrrrrrrrrrrrr... ...everyone here is sooooo funny

Great evening!! Good mood!! Very nice staff

very good service, 100% quality

Very good! Noise level was a bit loud but that is very subjective😊

Very friendly and attentive staff. We immediately apologized for any waiting times and brought nachos including sauce as an apology.

We really liked the atmosphere. The waitress Özi is very nice. The cocktails and nachos tasted very good.

Super nice and courteous service. Spontaneously went for lunch and got a seat. In the Isenburg center, there are enough parking spaces in the parking garage.

The service was super nice, the food was very tasty, albeit spicy, and the ambience was harmonious. A well-rounded affair, gladly again

Food great! Service tip top! Price-performance ratio more than great! We'll be back!

I had the great pleasure of enjoying a meal at this fantastic restaurant and all I can say is it was an absolute highlight! The food was of the highest quality – fresh ingredients, perfectly prepared and presented with great attention to detail. It was clear to see that passion and skill are at work here. I was particularly impressed by the creativity of the dishes, which still retained their down-to-earth nature. The service was equally outstanding: attentive, friendly and yet unobtrusive. The staff always had a smile, gave excellent recommendations and made us feel completely comfortable. Every wish was fulfilled without us even having to ask. The ambience was wonderful too! I can fully recommend this restaurant and look forward to returning soon!

Great atmosphere and very tasty food!! The waiter Özi is the best!!

Super nice service and great atmosphere

The food is super delicious. The atmosphere is very cozy. We always enjoy coming here.

Delicious food, delicious cocktails and good service! I always enjoy coming here :)

A cool location, Marco & Özi very good waiters. Food is very good. We come here often, the parking garage is right next to it. Very satisfied. There is always music and a good mood here. Food is really really tasty and prices are great. 👌

Great service, great birthday celebrated here and the food was very delicious, really recommended, the atmosphere was good at all times, we felt very comfortable and we always enjoy coming here

The enchiladas weren’t 100% authentic but they were 100% tasty! Worth checking out if you are in the area.

Everything was delicious, nice atmosphere, cozy and good.

Very tasty food, very nice restaurant and the staff is very nice!

Such great food and such great service just wow!!! We'll be back :))) we felt very comfortable ❤️

Very nice and friendly service. Always happy.

Very tasty and friendly service!

Food great! Service top! It's best to ask for Özi when ordering. He's the best! We love going here

Great food, great cocktail menu, great staff. We'll be back.

We are thrilled! This is one of the few restaurants where everything is right. The atmosphere is relaxed and relaxed. The staff is very friendly and attentive. The cocktails and the food are super delicious. We'll definitely be back. 😊

Very nice staff and the food was fantastic. Ambience also very nice

Very nice waiter! Özi served us really well.

It was very tasty, Özi's service was very competent:)

We were thrilled with the service and food, Mr. Yilmaz and Mr. Mansour gave us very good advice and service.

Great ambience, delicious cocktails, delicious food, best waiter Özi. We'll be back 😃

Service is in a good mood. Successful evening.

Top atmosphere, very tasty food, prices absolutely reasonable, everything is homemade and of very good quality. I can only recommend it.

El Sombrero really surprised me! The colors and atmosphere are super cozy and authentic. The food was great, everything tasted great and the prices were fair. The service was super friendly. My highlight? Homemade avocado mayonnaise – a must for avocado fans! I'd love to come back!✨️🥑

Top restaurant service perfect ❤️

Perfect place, friendly waiters, Mr. Marco the best

Super great and beautiful Mexican restaurant with delicious cocktails and food. I only recommend it

Very good food and great service

Great course, tasty and friendly

The tacos were great😍 very friendly staff especially Özi, highly recommended👍🏼

The food is delicious and the portions are generous and in line with the price.

Great food as always, great atmosphere, great service from Özi, very attentive and accommodating. Strong shop!

Excellent cuisine, great service from my own 13 years of catering experience, everything was clean, the atmosphere was very pleasant and the food was a dream.

Great service, delicious food. Keep it up. Next time I visit I'll try the cocktails ☺️

The food was very authentic and tasted great. The atmosphere is very modern and inviting, very cool shop. And our waitress Öze was very friendly and approachable. Only recommended!

Service always very warm. Food was delicious. Sometimes something is loud. But we like coming here.

I feel super comfortable here every time. The food is incredibly delicious and the homemade strawberry glue is a real taste experience. :) Öze served us in a friendly and personable manner. See you next time

Food great, service too. Everything is right, you feel really good and well protected. Again and again .

Lovely food with work colleagues

Ötzi served us excellently. Like the whole team, he was very friendly and not intrusive.

Nice restaurant on the edge of a shopping center. Friendly service, delicious food, gladly again.

I've been here several times. The food is super delicious. It actually tastes Mexican. You feel comfortable here. The service is super friendly. Very accommodating. The decoration is always individually designed Very inviting - colorful - Mexican I'll be back 💙💙💙💙💙💙

Very nice atmosphere, friendly and courteous service, great price-performance ratio.