GastroRanking-logo
whatsappWhatsapp
phoneAufrufendesktopWebsite
menuMenü
bookingBuchung
4,3

Basierend auf 1.532 Bewertungen gefunden auf 2 Websites

site_photo4

Nº 37 unter 78 unter Neu-Isenburg

Nº 1 von 1 Mexikanisches Restaurant unter Neu-Isenburg

KUNDEN KOMMENTIEREN IHRE..churros
Ergebnis
StellungnahmenHinweisGoogle1.5254.7TripAdvisor74.0

comment_iconStellungnahmen

Very tasty food and the service was also great 🔝

site_logo

Sherjeel Gondal . 2025-04-10

WEITERE KOMMENTARE IN Google

We were quite a large group and despite coming on a busy evening, service was very quick. The cocktails and dishes we had were very good as well. A definite recommendation in Neu-Isenburg.

site_logo

Ralf Augustin . 2025-04-10

WEITERE KOMMENTARE IN Google

Everything was really great, the best evening ever

site_logo

Ramiz_428 ! . 2025-04-10

WEITERE KOMMENTARE IN Google

Lots of choice of very tasty food, great staff, and nice atmosphere. Simply perfect

site_logo

Lina Schubert . 2025-04-10

WEITERE KOMMENTARE IN Google

The service and food were really excellent. I can give this 5 points without reservation.

site_logo

R Rbl . 2025-04-10

WEITERE KOMMENTARE IN Google

Food was great and the staff was extremely friendly. The boss really correctly gave churros on the house.

site_logo

Katharina Grüner . 2025-04-09

WEITERE KOMMENTARE IN Google

Great place to visit an enjoy Latin American food

site_logo

Alexis Morales . 2025-04-08

WEITERE KOMMENTARE IN Google

Super great food. Super friendly staff

site_logo

Katharina l . 2025-04-04

WEITERE KOMMENTARE IN Google

The food tastes good and is plentiful, at a good price. The wide selection of cocktails is recommended for dessert

site_logo

Game O Topia TV . 2025-04-04

WEITERE KOMMENTARE IN Google

Great restaurant, delicious food, relaxed atmosphere. Gladly again.

site_logo

DJ BearX . 2025-04-02

WEITERE KOMMENTARE IN Google

Really nice restaurant, good vibes, nice service and really good food! I took fajitas with beef and shrimps and it was delicious! Definitely recommend! 😋

site_logo

Ewelina Rudziejewska . 2025-04-01

WEITERE KOMMENTARE IN Google

Very nice location and very tasty food. Özi was very good and friendly

site_logo

Pelo . 2025-03-31

WEITERE KOMMENTARE IN Google

We were here for the second time now. On our first visit we found the quality and taste of the food very good, although it could have been a little spicier for my taste. However, the team was extremely accommodating and offered to call ahead next time so they could adjust the dishes accordingly. No sooner said than done: We made a reservation for 13 people on a Saturday to break the fast. Although it was very busy that evening, I was initially told that customizing the seasoning would be difficult. Nevertheless, the team made a lot of effort to take our wishes into account and the food was prepared in a timely manner. A particularly nice touch was that we were served dates - a common tradition for breaking our fast - even though I had simply mentioned that we were breaking our fast. Our favorites so far are tacos, nachos and quesadillas - we've had a bit of everything and have never been disappointed. This time the food was even better! The dishes were prepared more authentically and refined with more intense spices, exactly as requested. I was also offered a hotter sauce, which rounded off the taste experience perfectly. The ambience is also beautiful - with loving Mexican decorations that create a cozy and authentic atmosphere. The restaurant is also very child-friendly, which we particularly liked. The staff is attentive and takes great care of the little ones. Thank you for the great service – it was really a special experience!

site_logo

A. S. . 2025-03-30

WEITERE KOMMENTARE IN Google

We had reserved a table but when we arrived the restaurant was full.

site_logo

Kseniia Borzykina . 2025-03-29

WEITERE KOMMENTARE IN Google

The food was incredibly delicious. The atmosphere was great, and the waiter, Özi, was very friendly and nice. I can't complain.

site_logo

Paula Kasischke . 2025-03-27

WEITERE KOMMENTARE IN Google

Cool, delicious restaurant, highly recommended

site_logo

Robert Oemus . 2025-03-27

WEITERE KOMMENTARE IN Google

Cozy atmosphere, delicious food and fast service.

site_logo

Lars Rößling . 2025-03-26

WEITERE KOMMENTARE IN Google

The food is very tasty, but the staff and the owner are totally unfriendly

site_logo

Marius Heinrich . 2025-03-26

WEITERE KOMMENTARE IN Google

Very friendly service and delicious food

site_logo

Tanja . 2025-03-25

WEITERE KOMMENTARE IN Google

Mega cool location, delicious food and friendly service ✨

site_logo

Caroline Maria . 2025-03-22

WEITERE KOMMENTARE IN Google

Very nice restaurant. Very tasty and everyone was very nice. We'd love to come back

site_logo

Tanja Schwarz . 2025-03-21

WEITERE KOMMENTARE IN Google

We were visiting Frankfurt for business and trying different restaurants every night. This place is amazing for Mexican food, as mexican as one can get in Frankfurt. The ambience is nice, good is great and service is okay, it could be better. Loved the Churros though, they were just perfect.

site_logo

IAmMcLovin . 2025-03-21

WEITERE KOMMENTARE IN Google

Very, very tasty food, we will be back! Particularly great fries

site_logo

Felicitas von Lutzau . 2025-03-20

WEITERE KOMMENTARE IN Google

To chill out with a cocktail or a good meal, a great atmosphere. Small and cozy. Best to reserve.

site_logo

Dagmar Dröll . 2025-03-20

WEITERE KOMMENTARE IN Google

A very nice atmosphere and the food is very good. If you want to eat authentic Mexican food, this is the place for you. On the recommendation of the service person, we took taccos and fajita, both were very tasty and are recommended here👍🏼

site_logo

Bilal Zairou . 2025-03-19

WEITERE KOMMENTARE IN Google

The food was excellent and the portions were a decent size. The service was friendly and attentive. I highly recommend this place. PS: My friend thought the pink restrooms were nice ;)

site_logo

Fatih Caglayan . 2025-03-18

WEITERE KOMMENTARE IN Google

Very nice atmosphere, ambience and very tasty food.

site_logo

Elke Podhradsky . 2025-03-17

WEITERE KOMMENTARE IN Google

We chose El Sombrero for a birthday party for 10 people. It was great! The ambience of the bar and lounge paired with great food was great. The food, we all had starters, the main courses mainly fajitas in all variations were super good. Tasty and good portions. The drinks, mainly cocktails, were great with and without alcohol. Overall, with the birthday song and a flaming dessert, great. The prices are ok, not cheap but reasonable. We'd love to come back there.

site_logo

Florian Bläsing . 2025-03-16

WEITERE KOMMENTARE IN Google

Great restaurant and great atmosphere! The service was also great! Again and again

site_logo

Grete Riebmann . 2025-03-14

WEITERE KOMMENTARE IN Google

I can absolutely recommend El Sombrero in Neu Isenburg. Courteous service and inviting ambience in Mexican style. The pulled beef burger Black Angus tasted excellent 🍔😋👌and a matching drink. It’s definitely worth a visit here 😉👍 Gladly again ✅

site_logo

Jens Wagenbach . 2025-03-14

WEITERE KOMMENTARE IN Google

It was really a great decision to come here. The staff is great and the food is first class. It's a good thing I was there at happy hour because the cocktails are just amazing, really recommended! Next time I'm in Frankfurt I'll go straight back to El Sombrero!

site_logo

Aleksandar Muhoberac . 2025-03-11

WEITERE KOMMENTARE IN Google

At the weekend, I and a friend went there for lunch, that was the only thing we ate together and a few hours later I started having a bad headache and stomach ache.. I threw up so often and it smelled so bad. I've never experienced anything like that before.. I went there very often and almost always got delicious food.. It wasn't until the next day when I was talking to my friend that I realized that it was food poisoning.. oh well, up until now I've always enjoyed eating there but never anymore.

site_logo

Zyuleyha Yusmenova . 2025-03-10

WEITERE KOMMENTARE IN Google

Food was ok. At first I couldn't understand why the waiters kept asking if they could clear my plate even though there was still salad on it. After asking several times, it finally became too much for me and I had the plate cleared away. Shortly afterwards, another waiter came up to us with a “friendly smile” and asked if we could vacate our table and move to the high bar stools instead to make room for other guests. It wasn't a direct request, but combined with the intrusive clearing, I knew we were being pressured to leave. The whole thing felt extremely awkward - like you were at a fast food joint rather than a casual Saturday dinner.

site_logo

Billy Saku . 2025-03-09

WEITERE KOMMENTARE IN Google

Always a great stay at El Sombrero! I found out about you through a friend (Luis) and we have never been disappointed! The pulled pork burger and the sweet potatoes are a poem! You can try everything from the menu and you will never be disappointed! The waitresses are all super friendly, keep it up! ;-) Kind regards from Butzbach Max

site_logo

M B. . 2025-03-08

WEITERE KOMMENTARE IN Google

Here at Loco de la Muerta, hospitality, enjoyment and Latin American passion are lived - and really! With attention to detail, a visit to the restaurant becomes what feels like a short vacation.

site_logo

John-Paul Cunliffe . 2025-03-08

WEITERE KOMMENTARE IN Google

Very cozy restaurant with super delicious food. We have eaten here many times and have been impressed every time. The service is super friendly, we were served by Ozi today.

site_logo

Marie Schild . 2025-03-06

WEITERE KOMMENTARE IN Google

Great service and very tasty food, from starter to main course to the delicious churros for dessert. We've been here a few times and have never been disappointed 😃

site_logo

Anita Senn . 2025-03-06

WEITERE KOMMENTARE IN Google

Super nice Mexican restaurant with top service (Özi was great 😊). Gladly again.

site_logo

Louisa Sittinger . 2025-03-06

WEITERE KOMMENTARE IN Google

My partner & I had "Gambas al agillo" and "Burrito de Carne". The food & service were TOP! Thank you very much, we'll be happy to come back.

site_logo

Uwe Grund . 2025-03-05

WEITERE KOMMENTARE IN Google

Super tasty, great service and really fair prices!

site_logo

Lara K . 2025-03-04

WEITERE KOMMENTARE IN Google

The food was great, the service was great and today there was a party with a DJ... simply amazing

site_logo

Ramona Schmidt . 2025-03-01

WEITERE KOMMENTARE IN Google

Very nice atmosphere. Food excellent and the staff is very friendly. I'll be back :')

site_logo

Silke Sanewytsch . 2025-03-01

WEITERE KOMMENTARE IN Google

Great atmosphere, delicious food and great service!

site_logo

Michael . 2025-02-28

WEITERE KOMMENTARE IN Google

Great ambience, ultra delicious food and very courteous service. Hats off to the chef and Özzi

site_logo

Yakup . 2025-02-26

WEITERE KOMMENTARE IN Google

Pleasantly bright restaurant, good food, good value for money.

site_logo

Angelika Reifert-Wagner . 2025-02-25

WEITERE KOMMENTARE IN Google

Were here for the first time. Very good food. Quickly and very freshly prepared. Great location. Service (Ötzi) was very friendly.

site_logo

Alex Nachname . 2025-02-25

WEITERE KOMMENTARE IN Google

Very nice food and kind servers. They are very good in English. Definitely visiting again!

site_logo

rosalie tervoort . 2025-02-24

WEITERE KOMMENTARE IN Google

Super delicious food, great ambience, very child-friendly.

site_logo

Volker Leineweber . 2025-02-22

WEITERE KOMMENTARE IN Google

Wowwww what a great Mexican, from the reception to the farewell, everything was at the highest level, the food was a top grade. The service was very professional, the guys know what they are doing, keep it up TOP. Thanks for the great evening and see you next time.

site_logo

Alex Gajic . 2025-02-22

WEITERE KOMMENTARE IN Google

Excellent food, really friendly team, child-friendly, great atmosphere!

site_logo

Silvia . 2025-02-22

WEITERE KOMMENTARE IN Google

We ordered 3 meals about 2 weeks ago, 2 of which were wraps with chicken and spinach. The wrap wasn't nearly as described, there were a lot of red beans in it that don't belong in it and never were in it, guacamole was also missing and there was red hot sauce instead of sour cream. With both waps. Enchilada with beef was also with a very spicy sauce, the filling was also wrong here and the great thing was that there were only 1 instead of 2. We've eaten there several times, but that was the last time because it was inedible, especially if you don't like spicy or beans. There was no response to our email complaint on the same day. I think the whole thing is a shame, an apology would have been the least.

site_logo

Karin S . 2025-02-21

WEITERE KOMMENTARE IN Google

Very tasty, nice ambience, would be happy again. Friendly service from Mr. Özi 🙂

site_logo

Patrick Brehm . 2025-02-21

WEITERE KOMMENTARE IN Google

Went for dinner as a couple on a Friday evening. Starter - nachos with super delicious dips. Main course quesadillas and tacos. Both extremely tasty and round in taste. Very nice service (thanks Ötzi) and good wine. We'll definitely be back!

site_logo

Sascha Neumer . 2025-02-21

WEITERE KOMMENTARE IN Google

Great location, nice service and very, very tasty food. Crispy fries and a great pulled beef burrito. Top! I'll stop by again

site_logo

Lene A. . 2025-02-18

WEITERE KOMMENTARE IN Google

Super great location with super delicious food

site_logo

Pia Diegelmann . 2025-02-18

WEITERE KOMMENTARE IN Google

We were there for the first time. It's unbelievable that we only found this now. Anyone who likes Mexican will like this shop. Delicious food, super friendly, courteous service and the ambience is great too. Not to mention the portions. We'll be back 👍

site_logo

Chris Abeln . 2025-02-18

WEITERE KOMMENTARE IN Google

Unfortunately we couldn't try the restaurant even though we wanted to. Everything looked very inviting on the website, but we just couldn't find it on site. The signage is poor or insufficient, and no one could be reached by phone to help us. It's a shame - we were looking forward to the food! Maybe this will be improved in the future.

site_logo

Cansu Mu . 2025-02-15

WEITERE KOMMENTARE IN Google

SUPER! We had our Valentine's Day dinner at El Sombrero - cocktails were breathtaking, conditions were bomb, the food was excellent, the atmosphere was very nice :). Absolutely recommended 👍!

site_logo

Adriana Gammaro . 2025-02-14

WEITERE KOMMENTARE IN Google

Very nice atmosphere and delicious food.

site_logo

liss6876 . 2025-02-13

WEITERE KOMMENTARE IN Google

Very welcoming, was there a week ago. Yummy! By the way, there's a great Valentine's menu there tomorrow. I was able to try the starter and dessert with my girlfriend. Mega delicious, the main course is a surprise, so have a good time tomorrow and enjoy the menu. Happy Valentine’s Day to all of you.

site_logo

Gesine Lampert . 2025-02-13

WEITERE KOMMENTARE IN Google

Last Friday we had the pleasure of visiting El Sombrero in Neu-Isenburg. The main reason for our visit was our good friend Özi, who works there as a waiter. And what can I say? Özi is really the best waiter in the world! The restaurant itself is extremely cozy and lovingly decorated. There are so many interesting details to discover that you don't know where to look first. The atmosphere is warm and welcoming, making the stay very pleasant. The menu is impressively large and offers a wide range of dishes. Particularly noteworthy are the cocktails, which are not only delicious, but also creative and attractively presented. I had the pleasure of trying a pulled beef burrito and I loved it. The ingredients were all fresh and the meat was deliciously prepared. Another highlight of our visit was the personal welcome from the head of the house. He took the time to welcome us. This personal touch rounded off our evening perfectly. Overall, our visit to El Sombrero was a complete success. The food was excellent, the drinks were first class, and the service – thanks to Özi – was simply unbeatable. We can highly recommend this restaurant and look forward to our next visit.

site_logo

Marius Lehnert . 2025-02-12

WEITERE KOMMENTARE IN Google

A culinary experience in a class of its own! I recently had the pleasure of dining at El Sombrero and I can say with certainty: it was a completely perfect experience! We were warmly welcomed upon entering and the atmosphere was cozy, yet stylish. The service was attentive, friendly and always available without being intrusive. A special greeting to the woman (unfortunately I forgot her name) and to Özi, the friendly waitresses 🩵 The food was delicious and the sour cream is to die for. The hot wings are particularly noteworthy. A big compliment to the kitchen for putting so much effort into it and paying attention to detail in the preparation. The prices are absolutely fair for the quality offered here. If you are looking for a restaurant that impresses with taste, service and ambience, you should definitely visit El Somrero. I'll definitely be back!

site_logo

Nora AbuSukhen . 2025-02-12

WEITERE KOMMENTARE IN Google

Good food, very attentive and friendly service. Happy hour for cocktails was also a welcome change 😊

site_logo

Carsten . 2025-02-11

WEITERE KOMMENTARE IN Google

If you feel like Mexican, eat here!!! The atmosphere is colorful and crazy 🤪. The cocktails are mega mega good 👍🤩 Had the Ciao Marco for two people (super delicious, definitely makes “Ciao”). The “Virgin Cocktails 🍹 are also perfect 😍! Praise to the kitchen: The food is super fresh and nothing comes out of the bag! I haven't had such good onions in a long time 🧅 Rings! Fresh, homemade, in a crispy beer batter, hot and juicy, they came to the table. The prawns were still sizzling in the garlic oil and tasted extremely delicious with the warm baguette 🥖! The burrito 🌯 was very nice 😊 with this awesome sauce. Thanks to the great service: fast, attentive, always a smile 😀! Özi, you are one of the best waiters🫶 THX ❣️❣️❣️ Thanks also to the owner of this restaurant: Thanks for a great evening 🎉

site_logo

Fritz Lehnert . 2025-02-09

WEITERE KOMMENTARE IN Google

Great evening with very good traditional Mexican food and great service. Our waiter Özi in service served us really well and we got two on the house. We would be happy to come back and recommend the restaurant. Price performance is also great!😃

site_logo

Eva Friess . 2025-02-08

WEITERE KOMMENTARE IN Google

Very nice location, friendly and efficient service and good cocktails. We will be back to try the dishes too.

site_logo

Salvatore Parisi . 2025-02-08

WEITERE KOMMENTARE IN Google

Mega, very good food. Super cozy, great staff. Gladly again

site_logo

Silke Ley . 2025-02-08

WEITERE KOMMENTARE IN Google

Özi best employee. This restaurant and bar is very nice and beautiful

site_logo

Camille Bonavita . 2025-02-07

WEITERE KOMMENTARE IN Google

I really enjoyed it! The waitress is very friendly and smiling

site_logo

SANDRINE CHOPIN . 2025-02-07

WEITERE KOMMENTARE IN Google

The nachos are really great, as are the cocktails. The service was also very accommodating, greetings to Ötzi, great service.

site_logo

Musab . 2025-02-07

WEITERE KOMMENTARE IN Google

Great food, great quality, great service.

site_logo

Ash Sli . 2025-02-07

WEITERE KOMMENTARE IN Google

It is a mexican restaurant but food it not mexican at all.

site_logo

- Torres . 2025-02-01

WEITERE KOMMENTARE IN Google

Not recommended, very expensive and the food tastes bad.

site_logo

Mohammed 187 . 2025-01-31

WEITERE KOMMENTARE IN Google

Food is super super delicious!!! Service 1A!! I can only recommend it! 5/5!!!

site_logo

Anni Bdr. . 2025-01-30

WEITERE KOMMENTARE IN Google

Dana and Ötzi are the best waitresses! Thank you!

site_logo

Jessica Augenstein . 2025-01-29

WEITERE KOMMENTARE IN Google

Incredibly great hosts, attentive and friendly! I would love to come back❤️

site_logo

Sarah Hildebrandt . 2025-01-29

WEITERE KOMMENTARE IN Google

Food was delicious, service was also great. But the ambience was still nice

site_logo

Angela VittiCompany . 2025-01-28

WEITERE KOMMENTARE IN Google

Very nice atmosphere and delicious food. The cocktails are great too.

site_logo

Christina Schulz . 2025-01-28

WEITERE KOMMENTARE IN Google

Very good music playlist, good atmosphere, nice service! Gladly again!

site_logo

Erik Fasold . 2025-01-25

WEITERE KOMMENTARE IN Google

Very tasty cocktails and very keen to ensure guests have a pleasant evening

site_logo

Bene abc . 2025-01-25

WEITERE KOMMENTARE IN Google

Great food. Great drinks. Great service - thank you Özi!

site_logo

Siedock . 2025-01-24

WEITERE KOMMENTARE IN Google

A fantastically beautiful Mexican restaurant with great food and a very motivated and friendly service, we really liked and enjoyed it and we will definitely stop by again. We ate burgers but next time we want to explore the menu further. We are thrilled 🤩🇲🇽☀️ muchas gracias for the comida maravillosa! 🫶🏽

site_logo

Ivan Prskalo . 2025-01-24

WEITERE KOMMENTARE IN Google

We ordered the food online. It came on time and warm. The delivery person was very nice. Left us a card for the next order (with % there via the website). It doesn't taste like it used to, but it tastes good. Prices are a little high...but thanks anyway.

site_logo

Katrin K. . 2025-01-22

WEITERE KOMMENTARE IN Google

Great steak, very tender. The Diablo sauce is super cool, I even took some with me to take home. The cocktail ciao marco for 2 people was very good. Both were drunk and perfect ;) Özi service was great and arrived at the end. I'd love to come back often!

site_logo

daniel sajnovic . 2025-01-20

WEITERE KOMMENTARE IN Google

El Sombrero in Neu-Isenburg is a small but fine restaurant that particularly impresses with its excellent steaks. The quality of the meat and the preparation are top notch and the value for money is truly impressive. The only downside is that the place is a bit less cozy overall when it comes to the atmosphere. It could do with a bit more charm to make the dining experience even more enjoyable. Nevertheless, a highly recommended restaurant for steak lovers – I would love to come back!

site_logo

Wilfried “Wilfried63” . 2025-01-19

WEITERE KOMMENTARE IN Google

01/15/2025: We were there with some colleagues and the company and had dinner. The food was perfectly fine for a Spaniard. The price-performance ratio could be better. The portions could be larger in relation to the price.

site_logo

Frank M. . 2025-01-19

WEITERE KOMMENTARE IN Google

Super tasty and great service! Always happy to come here.

site_logo

Patri Pintxos . 2025-01-18

WEITERE KOMMENTARE IN Google

Everything was very good, the dishes were well seasoned, the cappuccino and latte (portafilter) were delicious and the churros were super crispy. Service attentive and friendly 😀 Gladly again!

site_logo

Marko K . 2025-01-18

WEITERE KOMMENTARE IN Google

Cocktails are very tasty. Service Özi very friendly.

site_logo

Rosalba Messina . 2025-01-18

WEITERE KOMMENTARE IN Google

Food was really tasty and very good for the price. The service is great and you feel very comfortable here. Thank you Özi 🤝🏽

site_logo

tilbolifts . 2025-01-17

WEITERE KOMMENTARE IN Google

Great food, which tasted fresh and delicious. The service was top (Kathi and Özi). A bit cold if you sit in the aisle and the door is opened frequently - otherwise a cozy atmosphere. We'll definitely be back!!!

site_logo

Carmen R. . 2025-01-16

WEITERE KOMMENTARE IN Google

El Sombrero is a great, authentic Mexican restaurant that not only offers delicious food but also a great atmosphere. The evening is accompanied by attentive and extremely friendly waiters - a special thank you goes to Özi, who entertained us with his humor and charm. A visit here is definitely worth it!

site_logo

Degena Berhane . 2025-01-15

WEITERE KOMMENTARE IN Google

Everything is just right here. Food, service, ambience. Great non-alcoholic long drinks for drivers. Please keep it up!

site_logo

Peter Flick . 2025-01-14

WEITERE KOMMENTARE IN Google

Unfortunately not recommended... Our visit to this restaurant was a big disappointment. The six of us had reserved a table for lunchtime (1 p.m.) and were looking forward to a relaxed meal. But unfortunately the chaos started with the drink: Despite several attempts to get the staff's attention, we were repeatedly ignored. It wasn't until around 2:15 p.m. that we finally had all our drinks. But the wait wasn't over - it took another long time before we could place our order. Our food was finally served around 3:00 p.m. My quesadillas were edible, but far from convincing. The taste was very reminiscent of Tex-Mex convenience food - not something I would recommend. But the real problem was quality and hygiene: a scrap of fabric that looked like a label was found in a burrito, and a small piece of plastic was found in a salad. While the guest with the burrito at least got a new dish, the salad with the plastic piece was wordlessly removed by the waitress, without replacement or apology. At this point all we wanted to do was leave the restaurant. But paying also became a test of patience: again we had to fight for attention, and it took almost 40 minutes before we could finally pay. Despite our refusal, we were brought unsolicited churros as an apology for the burrito incident - an offer that none of us wanted to accept given our previous experiences. Things got particularly annoying when it came to billing: first one person paid in cash, the next wanted to pay by card. Suddenly the waitress insisted that mixed payments at one table were not possible and wanted to return the cash that had already been paid. Such a restriction is not a problem in itself, but should be clearly communicated in advance - that was not the case here. When we spoke to us again about the poor quality of the food, the staff reacted unprofessionally and evasively. Instead of apologizing, the waitress listed other restaurants where she wouldn't eat and suddenly didn't even notice the piece of plastic in the salad. After a total of almost four hours, three of which were waiting, our frustration was great. Last but not least, we later learned that the restaurant had just recently closed due to food law violations. Research on “Consumer Window Hessen” shows that the list of defects is long – it seems as if little or nothing has improved since then. Conclusion: Unfortunately an absolute no-go, even for a lunchtime visit. We will not visit this restaurant again and can only strongly advise against trying it.

site_logo

Jennifer K. G. . 2025-01-13

WEITERE KOMMENTARE IN Google

A disaster, even at lunchtime We were in this restaurant today with six people - and unfortunately it was a complete failure. What made the experience even more disappointing was that our visit took place at lunchtime (1:00 p.m. to 5:00 p.m.) and not in the evening, where longer wait times might be understandable. Even the start was chaotic: It took a full hour before we were even allowed to order, even though we kept trying to get the waitress's attention. When the food finally came, it didn't get any better: my chili con carne was a thin, bland soup, the baguette that came with it was of poor quality, soft and not at all fresh. Even worse, a piece of fabric that looked like a clothing tag was found in a burrito, and a 1cm piece of plastic was found in a salad. The way the staff handled these incidents was simply unprofessional. Instead of genuinely apologizing, the waitress began agreeing with us that she herself wouldn't eat at restaurants where there were food issues and diverted the conversation by listing other bad restaurants. That just made the situation more uncomfortable. After another long wait, we managed to inform the waitress that we wanted the bill. Instead, we were served an unwanted plate of churros - even though we had expressly said that we didn't want anything more and just wanted to leave the restaurant. There were even problems with billing: it wasn't technically possible for some of us to pay in cash and others to pay with card, even though this is standard practice in most restaurants these days. The waiting time and discussion about it was another unnecessary moment of stress. In total we spent about four hours in this restaurant, three of which were just waiting – for the order, the food, the bill. The frustration was correspondingly great. We later found out that the restaurant was only closed in the middle of last month due to massive hygienic deficiencies. Nothing seems to have changed since then, neither in terms of hygiene nor in the preparation and storage of the food. Conclusion: unacceptable even at lunchtime. We all agree that we will not visit this restaurant again. Absolutely not recommended!

site_logo

Julie Löwe . 2025-01-11

WEITERE KOMMENTARE IN Google

Food great, service great, Özi was really great!

site_logo

Arno Binninger . 2025-01-11

WEITERE KOMMENTARE IN Google

We had reserved a table for 7 people with the announcement that we wanted to celebrate a big birthday. We were given a beautifully set and decorated table. There was also a round of champagne on the house, served by the very friendly waitress, who never lost sight of us and served us excellently! The food was tasty and delicious! Price/performance ratio is also right. Thank you very much and gladly again 👍🏽

site_logo

Wolfgang Stefani . 2025-01-09

WEITERE KOMMENTARE IN Google

“At El Sombrero you will not only find food but also tradition, taste and the warmth of home. 🌮✨ Each dish is a journey to the authentic flavors of our culture, prepared with love and passion. Enjoy a unique atmosphere that invites you to live life to the fullest. 🎶🍹 We look forward to your visit

site_logo

David Castro . 2025-01-08

WEITERE KOMMENTARE IN Google

Super great Mexican food! Tortilla chips with salsa and guacamole were delicious. Fajita, quesedilla con polo and chili con carne with cheese gratin was delicious. Tortilla chips were also served and, if requested, fries were also added. Super great restaurant.

site_logo

Rene Lotze . 2025-01-03

WEITERE KOMMENTARE IN Google

Very nice staff, especially Özi. My beef burger was on point. The chili con carne was awesome.

site_logo

Helena Ort . 2024-12-28

WEITERE KOMMENTARE IN Google

Ähnliche Restaurants in Neu-Isenburg

restaurant_img
4,3

456 Stellungnahmen

location-iconBahnhofstraße 182
Kebabimbiss
outdoor_seating_73399takeaway_73399delivery_73399

Very good kebab, no minced meat skewer, just veal and chicken. 100% Halal. Classic ambience with no frills and super friendly. A good kebab for €7.50 is also a rarity these days. The portions are very good, the kebab plate with fries pushes even Bosnians to their limits. The lahmacun is super delicious. The flatbread doesn't ripen and tastes good. Sauces are great and it still tastes good cold if you've forgotten an appointment and didn't come back to eat. We have been here several times and will always come back.

restaurant_img
4,3

1034 Stellungnahmen

location-iconFrankfurter Str. 152
Italienisches Restaurant
outdoor_seating_146303takeaway_146303delivery_146303

Simply A1, great service, very tasty… my recommendation for dessert: pistachio tiramisu! Gladly again. 😊

restaurant_img
4,3

284 Stellungnahmen

location-iconSchleussnerstraße 100
Libanesisches Restaurant
outdoor_seating_143741takeaway_143741delivery_143741

Is a good Thai restaurant, with pizza and burger options. The menus are awesome and are shown on screens. The service is very friendly and accommodating! Food is good and tasty. Note: The Lebanese is no longer there! ;-)

restaurant_img
4,4

122 Stellungnahmen

location-iconBahnhofstraße 11
Fast-Food-Restaurant
outdoor_seating_144061takeaway_144061delivery_144061

Never again! Food came late and very rude! 👎👎👎👎👎👎👎👎👎👎

restaurant_img
4,4

677 Stellungnahmen

location-iconBrunnenstraße 114
Italienisches Restaurant
outdoor_seating_146317takeaway_146317delivery_146317

Expensive, messy and disappointing! We were a larger group and had high expectations, especially given the prices. Unfortunately, everything went wrong: the dishes were delivered to the wrong people, the doneness of the meat was completely ignored, and the service was chaotic and inattentive. What was particularly unprofessional was that the waiter intrusively asked us for a tip despite everything. We would have expected much more for the money - absolutely not recommended!