Ebisu - Running Sushi in Augsburg

The food was okay. Unfortunately, despite asking, we were only "allowed" to eat for 35 minutes today, not the full hour, for which I would have paid an extra €2. We found that a real shame, as they offer two different time slots, and the crowds weren't too busy at that time. It's clear that they're only concerned with sales, not customer satisfaction! What a pity!

The food is very tasty. However, you shouldn't order anything with sauce to go, as the lids of the containers are leaky, meaning everything spills into the bag.

The place was filthy. There were leftovers on the floor, and shortly after eating, I threw up. For that kind of money, I'd rather go to a decent beer garden and even get three wheat beers to go with it.

The sushi was a disgrace. The salmon, tuna, and avocado were brown and looked like they'd been on the conveyor belt for a week. With every movement of the conveyor belt, my appetite diminished. Things were leaking and not presented well. The staff was unfriendly, ripped us off, and rushed us. We left earlier than we should have because it was so disgusting. We didn't know whether to laugh or cry, but laughing almost made us urinate, so not really. I'll give you two hours, then you'll be sitting on the toilet. Get well soon to those affected.

18 euros for 35 minutes of eating, and being asked every minute if you're ready... Overpriced dump. Addition: The guest is supposed to eat the full intestines of the king prawns. As of August 2022 It's become very, very stressful these days when you're asked after every plate of food if you're ready, both shortly after sitting down and shortly after extending your meal time from half an hour to an hour. By now, there are already two guys hovering around you, practically snatching every used plate right out of your hands and eager for you to hand over your chopsticks. The message is clear: Get lost! As of May 2022: 5 ***** What do the people who give negative reviews here because of the price/performance ratio actually want? Not only are we deeply in the grip of inflation, with rising gas prices due to the war, but the restaurant owners have been struggling with Covid for almost three years now, at the end of their rope. All-you-can-eat for €14 doesn't even mean €4 in goods for almost an hour of embarrassing German buffet behavior. But the price charged is still too much for you under the circumstances; the quantity, selection, and price should remain the same. The 45-minute thing is also a lie; I was there yesterday. It was still a full hour of running sushi. As of December 21: I don't know what the last reviewers are talking about. I was there again yesterday and the service was stressed but friendly, and even though I was alone, I had the best seat and was able to indulge in excessive gluttony for an hour for €15. High-quality nigiri and maki (except gunkan) pass by, as well as numerous other items like shrimp, baked chicken, meat skewers, krupuk, wonton, and other fried items, as well as desserts. The waitress rushes through every five minutes, clears away empty plates, and even helps you save money by forgetting to bring your ordered drinks. It's nice that they don't serve Coke, but Afri.

The service is good, and you get to eat super fast because the running sushi is right there. But the quality of the food is not that great. Many of the options are fries, salad, pure rice, raw fruits, that are not really sushi. For the price is ok, but I wouldn’t go often to be honest.

I went there with my husband yesterday. The food simply looked unappetizing and not fresh. The sushi rolls were falling apart on the plate. Today I have stomach problems and diarrhea. My daughter, whom I'm breastfeeding, also has diarrhea and a fever. This is unacceptable. The shop must be closed. Never again!!! How can people be poisoned like this?

Far too expensive and what you get is far too little.

A really bad place. I've never eaten anything so disgusting. Way too expensive and the food was way too little. Half of the noodles were just vegetables. But they charged a lot of money for it. Once and never again.

Never again, the store is too bad. Too expensive and then you get nothing for it.

Bad just bad the store, once and NEVER again

I've eaten there several times and have always been incredibly satisfied. But on this day, I wasn't. Under the guise of "school holidays," they force you to stay for only 35 minutes... The 35-minute option is MUCH more expensive than the 60-minute option! 35 minutes costs €16, while 60 minutes—a full 25 minutes longer—is only €3 more expensive! Forcing you to stay for 35 minutes and not being able to decide for yourself during school holidays is just a rip-off and outrageous!

Great service, everything was great

The food is delicious and there's a good selection. The service was super friendly. We'd love to come back.

Everything was great, I can only recommend it

The food here tastes really good, especially the noodles! The sushi is very fresh and the salmon is great, the service is nice and it's really cheap for an all you can eat, so I think that's great and delicious

I've been to this restaurant several times and have always been satisfied. Unfortunately, I had a very bad experience on my last visit five days ago. One day after eating, I developed strange stomach problems that have persisted to this day. During the meal, I noticed that one of the sushi rolls had noticeable brown/black spots on the avocado (see photo). When I asked about it, the waiter assured me that this was completely normal. Since I was skeptical, I looked it up online and spoke to another waiter – unfortunately, he reacted very rudely and passively aggressively, and then called another employee. Ultimately, we only had to pay half the bill, but we also spent a large part of our visit arguing. I'm disappointed because I've had good experiences so far – but in this case, the response was neither professional nor customer-oriented. And most importantly, I still have health problems to this day.

Sushi, carelessly and skillfully thrown together, with hair from the kitchen.

We were asked to leave after 20 minutes and the food was removed from the pipe

My son liked it very much, he enjoyed it very much. Thank you

The food is very delicious 😍😍😍😍😍

The restaurant is located in the middle of the shopping center. But it doesn't bother you! 😊 Quite the opposite! - good for people-watching 😀 The prices are reasonable! The sushi was of good quality. 👍

Food from a conveyor belt. But really not bad. If something's out, you can let us know, and it'll be restocked. Service is great, and so is the food. The atmosphere is so-so in the middle of a mall, but you can ignore that.

We used to really enjoy coming here, but today it was anything but OK. The pudding was always a nice way to finish, but today there were hairs in almost every bowl, probably nose hairs, including the roots. When I mentioned it to the waitress and then to the manager, they dismissed it, quote: it can happen, end of quote. So, sure, there could always be something wrong, but just playing it down is completely unacceptable. I'm sorry, that's just disgusting.

Today was my first time ever at a running sushi restaurant. I read the menu and was politely approached by an employee and asked to take a seat. I told him it was my first time, and he briefly explained everything to me and took my drink order. I was there at 12 p.m. on a Tuesday. The selection was plentiful, varied, and fresh. I really enjoyed the food. My plates were cleared twice within 35 minutes. I was very satisfied and will be back.

Food was pretty bad, price way too expensive, staff unfriendly, ambience crappy

The food was okay, but I ate way too much and I've been throwing up for two hours now :( Definitely recommend it

Truly bad in every way. The staff was arrogant and unfriendly. The food was truly awful. It looked like it had been there all day. Portions were very small.

First of all it located in the hub of town and under the skyline of mall so that is definitely bright and great. Secondly the service is quick and its equipment is clear. The are various types of Japanese food available. In spite of the conditions above, unfortunately what I experienced is the quality of food is under the terms of Sushi restaurant should offer. The rice and noodles both are wrongly done that I have never seen before. Ugly wrapped, hard and dry! For vegetarian dishes mainly found in the under running trail, the upper trail provides warm and flesh dishes that majority of them are deep fried. But again most of them are over cooked. Hard , crispy and dry. One last check is the bill problem. I asked for 35 minutes of meal time. Of course I finished my lunch before the time limit, but the cashier charged me for more one hour of meal ?! €15.90? The record paper had shown the evidence and I kept silent because I expected she would have corrected the mistake. But she didn’t. Business honesty is most important issue. I am disappointed.

We were there today around 5:30 p.m. What can I say, just sad what was on offer. The sushi was old, mostly falling apart and just junk. Never again..

Service is nice. However, the food was cold and not good

We were there last Thursday for lunch around 2:00 p.m. I haven't been there for a long time...it's never been great, but it's always been okay. This time it was just a total impudence. We could choose whether we wanted to sit for 30 minutes or an hour and paid more accordingly. The food was ancient, everything was dried out, there was no choice, and you could only find the meat in the dishes with a magnifying glass or not at all. We will NEVER EAT THERE AGAIN!! The money was wasted money and I left hungry because I was so disappointed. The waiters were completely rude and our forks were dirty. Simply unbelievable.

Everything was delicious, the sushi was great.

We were with our grandchildren today, the fish in the sushi types has shrunk a lot, but the price was still increased. The price-performance ratio no longer fits, you're sitting in the middle of the people shopping. Unfortunately I am no longer satisfied

I just picked up THE WRONG food. It took forever. As I said, I was given the wrong food and I also found plastic in the food. The rice is old and sticky. Every cent is too much. NEVER AGAIN!

Almost only breaded dishes for outrageous prices. 1 time and never again

Update August 2nd, 2022: It's starting to get silly. Ebisu Sushi asks me again via Google to delete the review. What's wrong with you... are you proving that I wasn't there to eat... you never get a bill... and then I'm supposed to keep it? This email is really copied nonsense with judgments about reviews, not even from a lawyer. So really... You're probably hoping that they don't respond and that Google deletes the review after 2 weeks... When you receive something like this, you really have to ask yourself questions: As an authorized representative of Ebisu - Running Sushi, the reviews must be deleted for the following reasons. 1.) Deletion due to lack of professional connection Customer contact between the client and the reviewer is a necessary prerequisite for the legal publication of a review. My customer denies such customer contact with the reviewer because of his lack of knowledge. Due to the anonymous or pseudonymous profile, my client cannot judge whether the name of the user profile does not match the real name of the author. I therefore call on you to fulfill your obligations imposed by the Federal Court of Justice (judgment of March 1, 2016 - VIZR 34/15) and a. ) to forward this complaint immediately to the author of the review And b. ) at the same time to ask the author to comment on this complaint, to describe the customer contact as precisely as possible and to submit documents supporting the customer contact, such as invoices and C.) to forward the statement including any supporting evidence to me. And the email continues for a very long time... Here is the original review: I can only agree... the 45 minutes thing is a disgrace and a total rip-off... then remembering it down to the minute and startling you so that you can barely get your jacket on is really no fun... was the last time . And the quality of the food has also decreased significantly.... Addendum: Owner complains to Google about the bad review. Unfortunately the content of the review is completely true. Owner asks me via Google to delete the review.

The spring rolls were only lukewarm. Likewise the pasta with chicken. The price was too high for the quality.

It's delicious very friendly good price kids are only 8 euro 90 cent for a hour love the food

From 2 years 8 € incredible and most of it is unhealthy, fried. I think the price performance is pretty bad.

Nice staff and delicious food. You should try sushi all you can eat. You have to like the location in a shopping center

1. The food does NOT taste good, most of it is frozen/poor quality. Lots of carbohydrates to fill you up quickly, e.g. potatoes, lots of fried food on top of the treadmill, lots of rice, little meat/fish on the sushi to save money. Not as much choice as you would think as many things don't taste good. 2. Service is ok, nothing special. 3. Ambiance in the middle of City Gallery where people walk past everywhere, uncomfortable. 4. PRICE 19 EURO FOR 35 MINUTES of sitting, impudence

We sat inside, alone, unfortunately. The store is very nice and the staff is incredibly friendly. We asked if there was sake (it's not on the menu). The boss brought us some, which was very sweet. Food tasted very, very tasty. Great recommendation, not just for ordering.

Meat dishes were very old and rock hard. Sushi immediately fell apart and didn't look so fresh anymore. The two of us paid a total of just under €50 with 2x water.

They didn't even let me drink my water. I ordered food in 35 minutes. After 31 minutes they coldly told me and my friend we had to leave immediately. Our drinks were still half full. Service incredibly unfriendly. eat sola

The food wasn't bad. On weekends, consumption of the food is limited to 35 minutes rather than an hour. Service was outrageous, after 30 minutes we were turned away from our seat even though there was still time left that we had paid for.

Our personal experience: Unfortunately the waiter was very unfriendly, you could only book for half an hour and everything was very dingy. The food is very expensive and the quality is disgraceful. The food looked like it had been on the conveyor belt all day. Dried out, cold and unfortunately very bad in taste. There are much better places in the City Galerie. You always had the feeling of being unwanted. Questions were answered very unclearly and cheekily.

Ate pasta with chicken today. It wasn't good, luckily the portion was small, but the price was high

Unfortunately, business has slowed significantly in recent months. The food (on the production line) was only lukewarm and sometimes quite tough. The sushi, on the other hand, was positive. Unfortunately, the staff was very unfriendly and extremely short... It's a shame... Hopefully things will get better!

Fits well... Food is not particularly high quality or varied, the facility is getting old (difficult openings) and the price is quite high.

Staff very friendly, but the food was way too expensive, not much choice, and not particularly good quality. We sat right at the end of the treadmill and it was very well chosen. There isn't much choice for vegetarians. 2-year-olds also pay €8.

!!Avoid unless you feel like getting food poisoning!!😂😂 Went to eat there and went home with food poisoning. It's a shame, the concept itself is great. Several acquaintances/friends of mine report that they also got food poisoning there... that's not possible, a little tip on the side if you value your life

I've never had a meal like this before, I had a tuna bowl with rice. My rice was cold and the tuna didn't taste very good. My brother had a noodle box with spring rolls that was also completely cold. After we complained, our food was warmed up in the microwave, which made everything soggy. After complaining again, the employees became unfriendly. We still had to pay for one of the dishes, of course the more expensive one and the drinks. I wouldn't recommend this restaurant to anyone. Simply disgusting

We love coming here, we always got a seat and were always served quickly. The sushi is always fresh and delicious.

Staff not very hospitable Food tasted so-so Too expensive for the price No real enrichment It served its purpose, but nothing more!! Not again!

The concept is simply brilliant. The small portion size means you can try a lot of different dishes. Hot food is on top, cold food is on the bottom. Unfortunately, it doesn't say anywhere what's in there; So the contents are often a surprise but always delicious, even the unexpected plantain. Probably quite stressful for vegetarians, but perfectly fine as a flexitarian. I recommend reading the fine print on the menu: on Fridays, Saturdays and holidays you cannot eat for 1 hour, but only for 35 minutes. Outside of these days, the 1 hour rate is extremely inexpensive if you have a big appetite.

We were there for dinner yesterday. My daughter got food poisoning from the Jell-O! Unfortunately, it was only after she said that it didn't taste good that I tried it and realized that it had already fermented. After we mentioned it, the rest of the food was still not taken out and we were told that we shouldn't say loudly that the food was bad so that the other guests wouldn't hear it!

18.90€ per person and 35 minutes of time... The food was good at the beginning but it has deteriorated considerably, it is filled up as you please and you spend most of the time waiting. For the price we'd rather go somewhere else. We will definitely not be coming back again.

Rather sadly, some types of food circle around until someone takes pity. The selection of sushi is limited, a lot of the other things look like they were taken from the chest into the deep fryer. Price and performance are no longer right here, it's too expensive for that. Not a place for allergy sufferers.

The waiter was so rude! He complained that my son was going to make a mess before he ever even did. And the sushi is exactly what you’d expect for an all you can eat sushi buffet. Won’t be coming back.

Impossible. They simply delete bad reviews even though they are the truth. The staff is very unfriendly, meal time is limited to 35 minutes and the table is cleared even though the time has not yet expired.

I will never order here again because the service is terrible, we were sent the wrong order and I have never been able to get someone to send me the correct order.

When we are near the Citygalerie, we like to go here. We have already been here with our grandchild and also our 90-year-old father. So far we have always received nice and friendly service. Nobody forced anything on us. We have always been satisfied so far and have never had to go to extremes despite the crowds. Cutlery and spoons were easily brought for father upon request, as he cannot eat with chopsticks. The fact that there are people who simply take part of the dish and put the bowl back in is absurd and is not the fault of the restaurant. I took these out and put them away.

My girlfriend is often in the City Galerie and often walks past the store. The Afghan employee always gives my girlfriend a look. Once she was eating with friends and then she was hit on! She got a drink for her friends at Feneberg and the Afghan employee said to my friend with a grin on his face: "Where's my drink?" That doesn't work at all!! Have your employees under control.

Food slapped onto the plate. Sushi is warm and like rubber just like the vegetables. I wouldn't recommend it to him

The staff is now very pushy and immediately wants to sell extra time. The prices are now too high too. It's a shame, ml was our favorite restaurant.

Sushi good, price-performance ratio ok, service (southern type) rather unfriendly

We visit the restaurant regularly because our daughter really likes this kind of food. Until today we had no problem sitting and eating with her, but today the waiter wouldn't allow it and was extremely rude. The point is that only she eats and we sit until she finishes. The daughter cried and you are not really worthy of her tears!!! R3store wasn't as crowded as usual, there was space. We have never stayed for half an hour because a 9 year old child gets full very quickly.

There was always enough there, staff very friendly. Used dishes were cleaned up throughout. Agreed the noodles were a bit dry. Otherwise great. Gladly again.

I got there at 3:40pm but was told that instead of the discounted rate from 10:00am to 4:00pm I would be charged the rate after 4:00pm. For 10 minutes I tried to explain that it was until 4pm, but they didn't understand. It was an embarrassing and ridiculous situation. I didn't know about a discount, I only saw it there and I didn't really care. But it was very disgusting how they tried to increase the price in front of me, so I left. 20 minutes later it turned out that the discount was ending, so they tried, but it was a very embarrassing situation. It was a place I have visited several times but now I won't go again after seeing her behavior.

I was visiting this restaurant really a lot, and never complained at all. Was always ordering the same thing, soba noodles with curry sauce. Today, it was extremely salty, like they cooked both noodles and sauce with sea water. It was not possible to eat it. I called the waiter over, that woman was not approachable, she couldn’t take the critic nor did she offer another dish. I told her that i always order the same dish, and that it’s impossible to eat it right now. She just waved her hand annoyed and turned her back to me. It was unprofessional and disrespectful. Had to pay for that terrible meal and service as well. But ok, some people are simply that money thirsty hahaha this was the last time i went to that hole.

Pasta dish cold, salty and without substance Waitress older lady rude

Really great idea for running food... but the quality is mediocre for 17 euros per person and 35 minutes... food tasted like leftovers, rice was hard and old and the shrimp was cold, generally not good quality... I got better quality expected

The quality has deteriorated significantly, some things seem to go in circles for several hours. The selection is rather small. It's constantly being cleared away.

In my opinion the whole thing was far too stressful, the food literally ran away from me, I tried to take something for 30 minutes, but it didn't work. Afterwards I went to the nearby supermarket and bought a super dupa fish soup there. Conclusion Top restaurant

Ordered for delivery. Always good food

You should change the motto from “All you can eat” to “Race against time”. The waiter told us we had 35 minutes to eat - then left. Snotty

Absolute disgrace! You sit down and are told you have 35 minutes to eat, not a minute more. That probably has nothing to do with all you can eat.

Simply charged 10 euros more???

We ordered the G2 and G5 boxes to take away. Unfortunately, we only got the G5 duck on dry rice and without sauce, not on egg rice, as we had hoped for at a price of €9.90. The egg noodles with the baked chicken had a strong vegetable broth flavor and were therefore inedible.

We were there at lunchtime today. As expected, there was of course a lot going on, but we got our turn quickly and were allowed to sit down. Only 35 minutes are reserved for each guest and these are strictly adhered to. Fine for a quick lunch, but next time it's better not to eat on the assembly line. Quality was okay, plates were cleared quickly (sometimes as soon as you had the last bite in your mouth). The staff was friendly, but for the price of around €16 I might prefer to eat somewhere else.

I came yesterday with my friend and the waiter started yelling at us because we took a plate and put it back. He could just explain to us how this restaurant works. He was definitely in a bad mood. My friend said that he is probably tired and we stayed. Then, he came to us and said that he already took plates from our table and wanted to overcharge us. My friend politely said that he did not take any plates from our table. However, he was very rude and unwelcomed. It was an Asian young guy. The whole time he was very rude and we felt that we should leave.

I agree with all the negative reviews. The adult pays 18.90 for 35 minutes from 4:00 p.m. on Friday. The quality and selection is poor. Not recommended The sushi name should be withdrawn from the shop

used to be so good. today just a tragedy

Salmon melted in your mouth like butter. This is one of the best sushi you can ever eat in Augsburg. It would be nicer if the shop was separate outside the city gallery

Love it. The food is very, very tasty and the service is also super friendly. Greetings go out :D

Super delicious food. Large selection. Fair prices. Really cool and nice staff :)

Hardly any choice, chicken was half raw, sushi was dry, employees scream in your ear, you are chased out after half an hour even though you just wanted to finish your drink for the last 5 minutes.

Went to Running Sushi again today. The sushi was dry, partly shattered, not tasty and there was hardly any higher quality sushi such as salmon. You literally had to look for it. The warm dishes also no longer corresponded to the quality that we actually know from this restaurant... What a shame. There has been hardly any choice for a long time. We have been missing our favorite dish, the red pea puree balls, since our last visit. Some of the flaps that can be opened are torn and stuck or are defective. So no emphasis is placed on innovations here. Today the staff was really hectic and you felt like you were at the train station. It was very uncomfortable. I can't say whether it was because of the holiday instinct or whether it's standard practice. But unfortunately I can no longer recommend it for the now very expensive price. We won't test it a fourth time because unfortunately it gets worse each time. :(

Rarely have I experienced something so unfriendly!! If you put a small plate of running sushi away because it doesn't taste good, the employees will immediately tell you that this isn't possible and you'll be thrown out straight away. After 35 minutes of eating, you feel like you're half shooed out because new guests might be arriving. Absolutely not recommended!! Never again!

Rude and talk badly behind customers' backs and want you to be quick and leave straight away.

Very nice staff and friendly staff and barrier-free.

Prices on the internet do not match. Additionally: If you arrive at 3 p.m. and don't make it to 3:59 p.m. in 35 minutes, you automatically pay the evening rate. Disgraceful service staff.

The food itself was okay, unfortunately the service was not good at all. On the one hand, the plates were cleared away from under the food and on the other hand, the waiter came to us to tell us that 35 minutes were up and we had to get up immediately ... all in all, not a nice experience

Unfortunately there wasn't that much choice and the quality of the food wasn't the best either. The vegetable kebabs had the onion peel on them, you couldn't pick up the summer roll because it had already completely fallen apart and the pudding had probably been on the production line since 10 a.m. Plus, you could hardly take anything out without knocking over everything else. There was hardly anything going on and yet the waitresses hardly cared about the guests. But the food itself was delicious. However, for the price I wouldn't go there again.

I have eaten or ordered there many times! Super delicious every time!

Very tasty food and very friendly service. 35 minutes is recommended as it is enough to fill you up. I'll definitely come back here.

Prices went up a bit but still good

The food itself is ok, but the service is subpar. We have a! I didn't eat the item because it smelled bad and were told in a very strict and aggressive tone to eat the sushi immediately. We still didn't want to eat it because, as we said, it smelled bad, but the waiter got angry and asked why we ate the other things, but not just this one thing, and said we should pay an extra €5. We said, we'll just pay for it, but we don't want to eat it. We all come from the catering industry ourselves and have never experienced anything like this. If at an all you can eat buffet you don't want people to just take something out without eating it, that's more than understandable, but making such a fuss and reacting aggressively over something that smelled bad is neither professional nor appropriate. People like that don't belong in the service! The waiter's aggression towards us was evident even as we were leaving, all in all we felt very harassed! We clearly cannot recommend this restaurant because of the service!!!

The food was very good until I got home in the evening, it tasted good. BUT, when I was home in the evening I got a terrible headache and had to throw up. And I've currently been on sick leave for over 2 weeks due to food poisoning.